- Cover for hereditary and chronic conditions is standard
- Online vet visits reimbursed up to $1,000
- Dental injury & disease covered
- Alternative therapies and behavioral treatment
- No wellness coverage
- Not suited to all budgets
Excellent site with mobile optimization, learning resources and live chat
Customizable rates and services
Customizable plans and rates, upper age limit
Claims payout waiting period
24/7 communication and a pet hotline available
No bundles available
- Available in all 50 states and Canada
- Highly customizable
- Comprehensive coverage with no age restrictions
What Petplan covers
While Petplan used to offer tiered plans, it has moved towards a model with one single, comprehensive policy, which you can then customize by choosing your level of reimbursement (70% 80% or 90%), deductible ($100-$2,500), and annual limit($2,500-unlimited).
Standard cover is comprehensive, and includes exam fees, accidents and injuries, diagnostic treatment, surgery, rehab, dental injury and illness for all teeth, cancer cover, and even prescription medications.
There are some additional benefits, including online visits, behavioral treatments, death from illness or injury, and even lost and found advertising and rewards that are offered up to $1,000 a year.
Limits and Deductibles
Petplan is one of the most customizable policies around. It lets you choose whether to apply the deductible annually or per condition. You can also choose your deductible, starting from as low as $250 up to $1,000. The deductible can be increased in $50 increments.
In addition, you can set your unlimited annual payout limit. This can be as low as $2,500 or completely unlimited coverage. Even better, there are no per condition limits or lifetime caps, which guarantees your furry friend’s care will be covered for the duration of an illness or injury, including chronic conditions like diabetes, allergies, cancers, KCS or dry eyes, etc.
Reimbursement is a straight 70%, 80% or 90% of your actual vet bills.
Value for Money
Petplan’s coverage comes with higher price tag than some providers, but will give you peace of mind that your pet is covered for medical care.
It’s possible to insure a small, mixed breed cat for as low as $21.20 with an annual limit of $2,500, a $1,000 deductible and 70% reimbursement.
With a $15,000 annual limit, plus a $500 annual deductible and 90% reimbursement, the price becomes $51.16 a month.
While the price might be a bit high, you’re getting a lot of coverage and customization options. Also, the periodontal disease exam fee coverage add a lot to these comprehensive policies.
You can get discounts that can knock off a chunk off your final bill if you’re military or ex-military and even 10% off if you offer pet insurance to your employees as a voluntary benefit.
Petplan insures all pets over 6 months old, with no upper limits. However, all pets will need to undergo a vet exam within 30 days of being insured or six months prior.
The Fine Print: What Isn’t Covered?
Like some other insurers, pre-existing conditions are divided into 2 categories: those that will be covered after a waiting period, and those that are considered incurable. There is no set list of incurable conditions, but only examples of what might be considered incurable, which could make for some uncertainty.
Dental treatment is covered, not only for dental injury but also for periodontal disease in all teeth. Routine treatments such as cleaning aren’t covered.
Routine wellness care also isn’t covered.
Of course, as a responsible pet owner you’ll want to get your pet checked at regular intervals, whether this is covered or not. However, with Petplan you run the risk of having an otherwise valid claim rejected if you don't take your pet to the vet at least once a year for a check-up.
Petplan’s insurance policy has comprehensive coverage and a lot of customization possibilities, which gives you flexibility.You will be reimbursed by 70%, 80% or 90%, depending on your choice. You can also set your annual payout limit, with no per condition or lifetime limits for your pet.