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10,555 Reviews

Embrace Pet Insurance Review 2026

Written by
Anna Baluch
Insurance Expert
Anna Baluch is an insurance and finance expert at BestMoney.com. She has written for Forbes, Newsweek, Credit Karma, CNN, and many other top publications.
Insurance Expert

August 21, 2025

2 min

embrace

Embrace Summary

Embrace offers A+ customer satisfaction with full coverage for accidents, illnesses, and hereditary conditions. The plans are customized for you, and Embrace donates money from each new policy towards animal charities.

Embrace Pros & Cons

Pros

Congenital condition coverage
30-day money back guarantee

Cons

Some exclusions are quite broad
Wellness is extra
embrace

Embrace at a glance

9.2
Editorial score

Online experience

Just cats and dogs
10.0

Customizable rates and services

Customizable plans and rates, upper age limit
8.0

Claims payout waiting period

Days
8.0

Customer support

24/7 communication and a pet hotline available
10.0

Bundles

Multi-pet and multi-policy bundles available
10.0

Highlights

  • 24/7 customer service
  • One comprehensive plan
  • $2 of each new policy goes to an animal charity
  • Discounts if you pay a year’s worth of insurance up front

What’s Covered?

Embrace has one standard plan, which covers both accident and illness. You can customize the plan to your liking by selecting your preferred annual deductible, reimbursement percentage and annual maximum payout. In most states, you can also choose to remove exam fee coverage and prescription drug coverage to reduce your cost.

Coverage is extremely wide-ranging. Aside from diagnostic procedures, surgery and hospitalization, it also includes rehabilitation. You'll also get full coverage for congenital conditions, a unique service for the pet insurance industry. Embrace has coverage for pets at risk of problems due to breed-specific traits and as long as your pet hasn't shown symptoms or been diagnosed with a condition.

Limits and Deductibles

Embrace’s pet insurance policy has an annual deductible, a choice of $200, $300, $500, $750 and $1000.

Payouts are a percentage of your total bill – 70%, 80%, or 90%, depending on your choice – but are subject to a maximum annual limit. The maximum annual limit is also customizable. The lowest annual limit is $5,000 whilst the highest annual limit is $30,000 in most states, and unlimited annual maximums are available in most states.

Value for Money

Given the extent of cover you get, Embrace is surprisingly affordable.

You can also benefit from various discounts. There are also additional discounts to be had if you pay a year’s worth of insurance up front, if you’re a veteran you receive a 5% military discount, and you get 10% off if you insure more than one pet.

Age Limits

Embrace does not insure pets older than 14, however pets older than 14 are still eligible for coverage via their accident-only policy.

Given that the average lifespan of dogs is 13, while cats live about 15 years, this is a more than reasonable cutoff period. In any case, coverage is locked in for the lifespan of your pet. Unless you let your policy lapse, your pet is covered for life.

The Fine Print: What’s Not Covered?

Embrace won’t cover pre-existing conditions, anything related to pregnancy and injury or illness caused by abuse or neglect.

Certain conditions will no longer be classified as pre-existing if they don’t recur for 12 months after your pet is insured. Unfortunately, however, certain conditions are considered incurable and will be considered pre-existing for the whole length of the policy. It seems that even ligament tears to a previously unaffected limb would be considered pre-existing.

Embrace coverage has been updated so that only the type of cancer the pet was previously diagnosed with is excluded, however other types of cancer can be covered.

Conclusion

Embrace has a comprehensive offering at affordable rates, making it one of the best pet insurance options available. Embrace provides full coverage for congenital conditions and dental illness coverage.

Wellness visits are only reimbursable under their optional Wellness Rewards Product, which means you'll have to pay for them separately.

How do I know I can trust this review?

Our editors are serious about research - we combine our own experience with the services we recommend with reviews that come from verified users–just like you! Together with reviews from industry experts to ensure you choose with confidence and ease.

Written byAnna Baluch

Anna Baluch is an insurance and finance expert at BestMoney.com. She has written for Forbes, Newsweek, Credit Karma, CNN, and many other top publications.

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Trustpilot reviews
See what some customers are saying about Embrace
Great • reviews 10,555
on
Excellent
71%
Great
6%
Average
4%
Poor
4%
Bad
16%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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Leland Barker
2 days ago
Excellent service
Excellent service
Marlena Diver Forst
3 days ago
Great Customer Service
Wyatt was so helpful with my renewal of my policy. He gave me options and was patient with him. Very professional and knowledgable. I would work with him again.
LB
Lesley Brooks
3 days ago
Cassie
Cassie! Helped with outstanding claims, insight with the particulars of my needs for Remi. Very kind, patient and helpful. Round of applause for an outstanding employee!!
RH
Robert Herdliska
3 days ago
The person with whom I spoke was open
The person with whom I spoke was open, knowledgeable and very helpful.
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