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4,654 Reviews

Lemonade Pet Insurance Review

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

August 21, 2025

3 min

lemonade

Lemonade Summary

Lemonade says they are the fastest claims payment, and considering they offer hassle-free digital pet insurance run by AI, we agree. Lemonade helps cover the costs of treatments your pets need for accidents and illnesses and is actually affordable.

Lemonade Pros & Cons

Pros

Affordable premiums
Fast and easy-to-use app
Policy bundling discount

Cons

Pre-existing conditions and most dental not covered
Not available in all states
lemonade

Lemonade at a glance

9.2
Editorial score

Plan Offerings

Offers three or more plans, each with customizable options across multiple dimensions (e.g., deductible, reimbursement rate, annual limit)
10.0

Add-ons

Offers comprehensive range of add-ons (11+), including wellness coverage, dental care, alternative therapies, end of life care, physical therapy, behavioral care and more
10.0

Claims process and payout

Says many/most claims processed and reimbursed 1 - 5 business days
9.0

Customer support

Support hours not listed clearly
7.0

Bundles

Offers 3 or more discounts - multipet discount, bundling discount if you also have auto insurance and a discount for paying a year of premiums upfront
10.0

What Does it Cover

A basic Lemonade policy will cover these costs:

  • Diagnostics: Blood tests, urinalysis, x-rays, MRIs, lab work, CT scans, and ultrasounds

  • Procedures: Outpatient, specialty and emergency care, hospitalization, and surgery

  • Medication: Injections and prescription meds

You can also add on one of Lemonade’s Preventative Care plans for an additional monthly cost.

The Routine Vet Care add-on plan covers:

  • Annual wellness exam

  • Up to 3 vaccines

  • Annual heartworm and parasite test

  • Annual blood work

The Routine Vet Care Plus add on plan covers:

  • Annual wellness exam

  • Up to 3 vaccines

  • Annual heartworm and parasite test

  • Annual blood work

  • Routine dental cleaning

The Routine Vet Care add-on for puppies and kittens covers:

  • 2 wellness exams

  • 2 fecal or internal parasite tests

  • 1 bloodwork

  • Up to 6 vaccines

  • 1 heartworm or FeLV/FIV test

  • Flea/tick or heartworm medication

  • Spay/neuter procedure

  • Microchipping

Additionally, Lemonade gives you the options to choose accident and illness add-ons that can cover fees associated with the following:

  • Vet visits

  • Dental illness

  • Therapies and treatments for behavioral conditions,

  • Physical therapy treatments, such as chiropractic care

  • End Of Life Coverage to cover costs related to vet-recommended euthanasia, cremation, and memorial items.

Pet owners can choose both add-on insurances or select which one they prefer.

These add-ons come with additional charges, but in many cases, a Lemonade policy with these add-ons can end up cheaper than many competitors' basic policies.

Insurance Plans & Pricing

Pricing varies on location, pet, and deductible amount. Pet owners can opt for 70%, 80%, or 90% coverage with an annual deductible of $100, $250, $500,or $750 and an annual limit anywhere from $5,000-$100,000. Choosing different coverage options will change your monthly price, but it’s entirely customizable, with flexibility to continue to customize coverage mid-term.

Here are a few examples of coverage costs:

Four-year-old dachshund from Los Angeles, Calif. could cost $32.67 per month with 80% coverage, $20,000 max coverage, and an annual deductible of $250.

One-year-old mixed breed cat from New York, New York could cost $10 per month with 70% coverage, $20,000 max coverage, and a $500 deductible.

Two-month-old medium mixed breed puppy from Raleigh, North Carolina, could cost $24.33 per month for 90% coverage, $100,000 max coverage, and a $100 deductible.

What is Not Covered

Lemonade does not cover animals younger than two months. Pre-existing conditions and illnesses are also not covered. Pet owners will not be covered in these events either:

  • Elective surgery

  • Alternative and experimental treatments

  • RX food

  • Orthodontics

  • Breeds that are domestic/wild hybrids

Waiting Periods

Depending on where you live, your policy could have different waiting periods. Here are a few different waiting periods your policy may include:

  • 14 days for illnesses

  • 30 days for orthopedic conditions

  • No waiting period for preventative care or accidents**

  • 6 months for cruciate ligament events (a common knee injury for dogs, similar to a human tearing their ACL)

**For now, this waiting period applies to the following states: Arkansas, Wisconsin, Colorado, Pennsylvania, New Jersey, New York, Rhode Island, Massachusetts, Virginia, Illinois, Texas, New Mexico, Iowa, Tennessee, Georgia, Alabama, Connecticut, South Carolina, Maryland, Indiana, Ohio, Washington, Nebraska, New Hampshire, Mississippi, Washington, D.C., Utah.

For other states, there is a 2-day waiting period for accidents.

Coverage Limits

Pet owners can choose their coverage limits from $5,000 to $100,000. Usually, the difference in coverage limits only costs pet owners an extra dollar or two per month, so be sure to select different scenarios Lemonade’s automatic claims quote to find the right coverage and price for your pet.

Reimbursement and deductibles

Lemonade allows pet parents to choose between a 70, 80, or 90% reimbursement rate and an annual deductible of $100 to $750. The deductible is what you must first pay for insurance coverage to kick in.

For example, if you have an 80% reimbursement rate and $250 deductible for your two-month-old puppy and they swallow a toy, your vet might charge $5,000 to remove it. With Lemonade, you will pay $1,250, and insurance will cover $3,750. If another incident or vet visit happens within that year, you will not have to pay your deductible again.

Claims and Service

All Lemonade claims are made through their app. Once you sign-in to the app, just file a quick claim. Lemonade makes the claim process quick and simple, and many times claims are reimbursed the same day. Lemonade must connect with your bank account to send you your reimbursement.

What You Might Like

Pet owners will love that Lemonade has a minimal waiting period for accidents and illnesses. Coverage is also very affordable for most young pets, and there is a multi-pet discount of up to 10% available for eligible policyholders. The fast claim filing process is easily done through the Lemonade app, so you can possibly get reimbursed even before you leave the vet’s office. Additionally, they are one of the more flexible options, offering most customers the ability to reduce coverage mid-term.

What Lemonade Could do Better

While Lemonade is an excellent pet insurance option, they are not as widely available as some other options yet.

Contact Details and Address

To contact Lemonade, use the company’s website AI chat or talk to a representative through the app. Additionally, here is Lemonade’s phone number and support email address:

  • Phone: (844) 733-8666

  • Email: help@lemonade.com

Bottom Line

For pet insurance that is streamlined and flexible, Lemonade offers great premium prices for young and healthy pets.

Methodology

This review was gathered through researching Lemonade’s website and gathering quotes from possible pet scenarios. The reviewer also took into account the information and reviews left on BBB and Trustpilot about Lemonade.

How do I know I can trust this review?

Our editors are serious about research - we combine our own experience with the services we recommend with reviews that come from verified users–just like you! Together with reviews from industry experts to ensure you choose with confidence and ease.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about Lemonade
Great • reviews 4,654
on
Excellent
76%
Great
3%
Average
1%
Poor
2%
Bad
19%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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LR
Leith Raw
1 day ago
Remarkable service
Remarkable service. Claim paid in two days no questions asked!
AP
AP
1 day ago
Quick claim process
Quick claim process, was very useful when my bicycle got stolen,
Ci
Cindi
1 day ago
Easy Claim Process
The claim process is very streamlined and easy to navigate. I received my reimbursement quickly.
Am
Amanda
1 day ago
Lemonade for pet insurance
Super easy to interface with the app. The folks that help with claims are very helpful with claims. They clearly care about our pets.
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