Credible Review

It was extremely helpful and easy to navigate.

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This is a bizarre experience with Credible. I clicked on an ad that said consolidate your loans rates starting at 4.9%. The way it seems is that your credit report is not affected and you select the loan options that they match you with. WRONG! I go to the last page of the process and there was only one company and the rate started at 11%. I have perfect credit with a very high 800's credit score and 5% debt to income ratio. Why would it start at 11%. I decided NOT to choose one of the options. TELL ME WHY: I am receiving letter after letter from credit unions and goldman sachs saying that I filled out an application and they could not process or approve my application for reason ____. AND tell me why they have different names like my dad's name? and my address saying that I filled out an application with Credible... THAT IS SO BIZARRE!! There website says they don't sell our information... and you select the loan option that they match you with BUT now somehow all these companies are saying THANKS FOR SUBMITTING YOUR APPLICATION through Credible. They literally call Credible out in my letter. That is some illegal or definitely questionable tactics going on with this company! I never selected an option. I never filled out a form with these companies. I simply submitted my info to see my rates. THAT WAS IT. So let's talk about the denial letters - 1. First - the three I have received - TWO are in the wrong name. LIKE how did yall get the names mixed up??? 2. Second - the denial letters are pre-templates that aren't true. The first one said - your credit score of 825 is too low.. hahahahaha the range was 300 to 850. So that's a lie. I hate this form of doing business with Credible who is working with 17 different companies - pretending NOT to do a credit pull (but check their reply - they are) and pretending not to sell the info (they are getting a kickback) that's another lie - and then, sending out template rejection letters that are bogus. STAY AWAY FROM THIS COMPANY!!!!

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The process took longer than I would have hoped

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This was a great resource!

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From the start, everyone was helpful, communicative, and kept me updated. Everything was smooth and easy.

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Great service with help for loan

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I was shopping all around the Internet for a new homeowners insurance policy after my current company almost doubled my premium, their reason was, "the price of rebuilding your home has gone up considerably this year and this will cover that rise in building materials. The company only increased my dwelling coverage by $20,000 and my premium doubles? I had already went through countless sites and companies then I ran across credible and they responded almost immediately with me quotes and at a price that was lower than what I'm paying through my current provider, and they got me a lot better coverage and perks on my policy than my current company could offer. Upon calling my agent he was very quick to answer the phone and very helpful. He answered all my questions and changed the things I needed to change very quickly. I would definitely recommend credible to anyone I can this site is great, fast, helpful, courteous, and above all they will get you the best rates possible.

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It's like Trivago, but with loans.

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Great service. Process simple.

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Very frustrating dealing with this company. I had to repeatedly send the same documentation and the whole proces took over two months.

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Credible helped me connect with the most adequate people to obtain my student loan and little time. Now I’m off to achieving my dreams.

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The Agent (Will Cullen) was knowledgeable, patient, helpful, courteous, responsive.... and got the job done promptly. Five stars.

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Helped me find a loan right for me and my needs.

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Fast, simple, basic financial information, proof of income, employment. Had an answer in a few days. Simple e-signature. And Kids off to school.

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The experience was great until I had to use the lender website to finalize the process. The lender website was far less attractive and friendly to use. I started getting messages from both Credible and the lender about providing documentation needed to complete the process. These messages were sent out at the wrong times.

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Very easy to use and simple process

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Dion Morant did an excellent job finding me the best rate with the coverage I requested. Going forward I will use Credible for searching for the best rate in all my insurance needs.

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They were fast and very helpful

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I thought that this was very easy to apply and purchase. I understand you are a risk insurance but I just think that $5000 deductible is a little overboard. That said I am very happy to have this insurance. thank you

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Application was a breeze and user friendly.

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After I completed the form about my home insurance needs. The quote was quick and the agent assigned to my request was very helpful.

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Good Experience for the most part. Making a better show if the loans are penalized for early payoff woud have been appreciated.

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My experience was very good . I liked being able to see to see all lenders at a glance. I also liked how quick the response was once I chose my lender.

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I was able to compare rates and apply for the best option for our need.

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Said I was approved then after jumping through all the hoops then was told denied I feel they just wanted my personal information again and felt like it was a scam at times I have great credit and don't recommend anyone to apply with this outfit

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Ease in getting a good quote and buying insurance

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The entire process was so easy! I always dread doing things like this but not after this one!

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IF I HAD KNOWN ABOUT THIS COMPANY I WOULDN'T WASTE MY TIME CALLING ALL THESE INS COMPANIES, THEY WERE FAST AND PROFESSIONAL. I WASTED ALMOST A WEEK OF MY TIME TALKING TO ALL THESE INS AGENTS AND I GOT NOTHING, 30 MIN. DURING MY TIME ON THE COMPUTER AND I GOT THE BEST DEAL AND IT WAS DONE. THAT'S HOW FAST IT WAS. I LOVE IT THANK YOU GUYS

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Credible saved me a lot of time by giving me all my loan options in one place!

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Was a fairly simple process,

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Outstanding overall customer service. Process was straightforward and efficient, yielding wonderful financial results. Thank you!

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Good service provided by the Agent Nick

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This is the second child we have gone thru Credible for private student loans. Easy process!

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We had issues signing up with the lender that we chose. The log in information for Custom Choice was created by Credible and I didn't know the passwords etc. I called Custom Choice to try and log in, they told me to call Credible. I called Credible and they told me to call Custom Choice. The process was not smooth at all.

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Straightforward, easy to upload documents. Thanks for a smooth process.

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The process was simple and easy to follow. The only issue I had was at the end of the process with communication. I was told the process was going to be one way, but I went 2 weeks with no word about my funding only to contact them and find I needed to verbally verify my address before they sent my information to the school. I was never contacted to complete the process and would have never known if I had not taken the initiative.

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I found Credible, to be incredible help full, I am pursuing a career that will be expensive.

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Insanely low interest rate I went from a 9.25% variable to a 4% fixed

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Great experience. So fast and so transparent!

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Great customer service and a great resource as a student

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Customer service was very responsive and helped me straighten out a problem with my paperwork as co-signer.

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you don't deserve a review

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Saved me money on my homeowners insurance.

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very user friendly - easy to compare different loans

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Great speedy service

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After many years of paying off student loans and being extremely tight with money. Credible gave me the opportunity to finally refinance my loans at a reasonable interest rate and with a payment I can afford.

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Juno in combination with Credible was a great way to find out the best rates for you. Throw away all the mailers. The teaser rates are not likely what you will receive. Credible gave me my rates from a group of providers, some you've heard of and some you many not have. I was shocked with the range of rates and went with an awesome smaller company that I've never heard of, but who has been around for a long time with a great reputation. I got the same rep when I called twice with questions. Using Credible was seriously the best decision I made in my research process.

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Service was efficient and quick.

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Great Rates and Customer Service but lacking correspondence on reviewing the application: After selecting the right student loan and rate that would work for us, we waited for a week to hear back from the Credible but did not. When I called customer service, a very help lady helped us out. It turned out that I entered the wrong DOB for my application. I would not find out about this if I have not called. But the rep took care of it right away. Just wished, Credible picked this error right away and reached out to us right away instead of us wondering why it is taking so long.

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Very easy process, if you can read & follow instructions, this is a no hassle, no brainer choice for refinancing student loans. We cut our rates in half!

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Credible was easy to use and provided quick results. You entered you information once and it gave you multiple results. Highly recommend the site. Thank you!!!

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It was so easy to use. Thank you, Credible.

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Credible was the starting point that led my daughter and I to her student loan via Custom Choice. Their partnership made the process easy, and my daughter is now ready to start her senior year.

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Things moved smoothly... The only suggestion was things popped up to sign after completing what I thought was all the paperwork I needed. It could have been user issues. Other than that, everything was great.

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Loved being able to compare multiple lenders and have an accurate depiction of what to expect when refinancing.

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Great offers and speedy process

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All in all it was a good experience. It was quick and we needed help uploading some forms and your staff was friendly. Thank you.

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Good experience! Would use again!

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This has been a wonderful tool in finding a private parent student loan with a way better interest rate than most on the market. Also, in the process of refinancing!

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Easy to use all the time

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Great service

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The process helped make the experience of finding and then achieving a loan very easy. Start to finish was fast and provided multiple loan options. The seamless link to the loan bank of choice was helpful as well. I appreciate not having to contact another site and provide information all over again. And the best part is we are funded through graduation! We have already recommended your site. Thank You!!

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So nice to have one place to go and compare many loan options. Pretty simple process all the way through.

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The variety of student loans out there is large and confusing. The amount of research and the time it would have taken to do what your service did in 5 minutes, for free no less, was impressive. The student loan lender we went with, thanks to your research based on our qualifications, was a non-profit we didn’t even know existed, in our own state. With a rate far below what most people are getting quoted currently, this loan allows for my student to be the borrower with us as co-signer, future discharge to her name only if and when that’s appropriate, no prepayment penalty, reasonable terms that we were able to choose, and prompt customer service when we had questions! Thanks SO MUCH Credible! You made the college funding search so easy!

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I think getting the paperwork processed was a little difficult for me because i didn’t have a computer so i had to use my cell phone but the people from the bank were very nice when i called them on the phone with questions , This was my first time having to deal with student loans for my child

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The process was quick and simple

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Easy to use. Best rates without the hassle

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So far my experience has been fantastic. Much better than Sallie Mae that’s for sure. I’m very pleased with my payment and all, so much better.

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Easy way to narrow down the right loan for you and your students.

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Credible was great in the whole process it helped me find a bank to finance my student loan easily and helped me every step of the way. Thank you, credible & team.

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Through Credible I was able to refinance my student loans. Credible offered many options to choose from. My experience was easy to view and choose what was right for me. The process was fast, easy and professional. Thank you Credible.

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Very easy. Don't use custom choice loans though, they were very hard to work with

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Credible gave me several viable options to refinance my loans. I ended up deciding to switch providers, and they were extremely helpful in making that as easy as possible.

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The process was easy and fast. Once I put in my information I was shown options and rates within minutes. Once I chose a bank the process was simple.

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I was having trouble finding good intrest rates but credible helped me go from looking at 10% interest rate to a 5% interest.

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Multiple loans to choose from, fast and easy to apply. I used this site last year as well and will continue to use website to check rates in future years.

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It was very easy to get an I review all options that we did have and process went smoothly and all the time I felt informed in what stage we were at.

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Very easy, straightforward process

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Made getting a student loan and comparing rates easy. The whole process went smoothly and all my questions were answered promptly and correctly.

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Very easy and quick

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If I was more computer savvy it would have been easier. Very happy with the application process. Waiting for the disbursement. Thankful Dad

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The main thing we liked that someone actually answered the phone and did not have to go through alot of prompts. Everyon was patient and helped us though the process and even was nice enough to get a three way call with the lender.

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The website is not easy to use, and you can't go back and see what other options for loans were once you choose a provider. I ran into problems with a lender, and lost a lot of time. I felt rushed into choosing a loan provider.

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We have gone through Credible twice now for student loans for our kids. Very well organized and many clear options for repayment. The rates beat any Parent Plus Fed rates.

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So apparently, they store your passwords in plain text format (and e-mail them to you). First hacker who compromises their server (or your e-mail) will have your password. Did I mention that the password is in PLAIN TEXT?!!! This means the hacker won't even need to bother cracking it (as he would with a hashed password). And since the average IQ of their cyber security team is probably in the 60-70 range, I would image their servers get hacked frequently. So do business with them, but just make sure to use passwords that you don't use anywhere else.

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Smooth, quick and easily accomplished.

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Super easy and simple layout. Things were handled one step at a time and a was a very time saving process.

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Thank you for the great service and quick responses.

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I had an extremely unprofessional experience. My loan officer was very unprofessional and did not do his job as he should have. I would not recommend this company to anyone.

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Fast and so easy. Will use it again

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The loan process was very easy I will recommend the company if anybody ask for any loans

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Easy and accommodating

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Overall a very good experience.

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The Credible brokering service provided me with a handful of potential lenders almost immediately after the questionnaire was submitted. I selected a lender and proceeded with the application almost seamlessly. One confusing part was when Credible accidentally mixed up someone else's incoming messages with mine, which led to the need to correct those communications. Once that was done, everything continued to move smoothly.

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Great rates!!

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Easy to use and fast!

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Great informative service

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Excellent service

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Simple and easy.

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