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SoFi Review

Reviews 6,994
SoFi
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SoFi
SoFi
Excellent
Reviews 6,994
Sally Herigstad
Mar. 05, 2023
2 min read
Sally Herigstad
SoFi Summary
SoFi is an online student loan refinancing company, with over 375,000 members who have refinanced over $30 billion in student loans. SoFi offers approval within minutes and funding of your current loans within 7 to 15 days. Student loan refinancing is recommended for borrowers who qualify for lower interest by refinancing than on their current loans.

Pros

  • Fast, online loan approval and processing
  • Loan deferment options for borrowers in graduate school
  • Available in 50 states plus the District of Columbia
  • No application or origination fees, no prepayment penalties

Cons

  • Borrowers don’t qualify for federal loan benefits
  • Bar loans are not eligible for refinancing

SoFi at a glance

8.8
Editorial score

Online experience

Has learning resources, access to rates, mobile app
10.0

Customer services and support

Award winning
10.0

Repayment flexibility

Offers multiple repayment plans- but no special repayment programs
8.0

Loan Types Covered

Covers most student loan types
8.0

Eligibility

Doesn't cover bad credit, low income borrowers
8.0

SoFi SoFi View Rates

Suitable For?

SoFi loans are suitable for borrowers with higher interest student loans and with fair to excellent credit scores. Some borrowers with federally held loans may choose not to refinance in order to remain eligible for benefits applicable to federally held loans.

Loan Features

SoFi offers student loan refinancing with the following features:

  • Variable APR: 6.24% - 9.99% (with autopay)
  • Fixed APR: 5.24% - 9.99% (with autopay)
  • Loans with minimum size of $5,000 and up (higher in some states)

The Application Process

Click “Find My Rate” on the SoFi website, answer a few questions, and have SoFi tell you if you’re qualified before you fill out a complete application.

SoFi shows you the rates and terms you can choose from. You can choose between a lower monthly payment, or paying off your loan faster and saving on total student loan interest.

You’ll upload screenshots of your information, and sign your paperwork electronically.

Within about 7 to 15 days, funding is sent to your current student loan servicer to pay off your loans. Your first loan payment on your SoFi loan is not due until 30 to 45 days after your previous loan is paid off.

Loan Eligibility Requirements

To qualify for a loan from SoFi, you must meet certain requirements, including:

  • Be employed, have sufficient other income, or have an offer to start work within the next 90 days
  • Have graduated with an associates degree or higher from a Title IV school
  • Be a U.S. citizen, permanent resident, or visa holder
  • Be age 18 or older
  • Meet underwriting standards, including financial history and credit score

If you don’t meet the employment, credit score, or U.S. citizen or residency status requirements, you may still qualify if you have a cosigner who meets these requirements.

Repayment Terms

SoFi offers loans with repayment terms of 5, 7, 10, 15, or 20 years. When considering your loan term choose the monthly payment you can afford that still helps you pay off your loan as soon as possible.

How Safe Is It?

Sofi maintains administrative, technical and physical safeguards to protect your personal information that you provide on their website. You use an encrypted password to access your account and help keep your information safe. 

Your information is stored on servers and in facilities that only selected SoFi personnel and contractors can see, and they encrypt all data you submit through the website using Transport Layer Security (TLS) to prevent unauthorized access.

Help & Support

For questions about student loan financing or help making your application, call 1-(855)-456-7634. Phone support is available Monday through Thursday from 5:00 AM to 7:00 PM PT, and Friday through Sunday from 5:00 AM to 5:00 PM. Or you can chat with Money Support online.

After your loan is complete, you can call SoFi’s servicing agent MOHELA at 1-(877)-292-7470 with any questions about your loan.

Summary

If you’re looking to refinance your student loans, SoFi could be a good place to start. You can apply for refinancing online and see the rates you qualify for in minutes. Within about 1-2weeks, SoFi can pay off your old student loans. You have at least 30 days after your old loans are paid off before you are required your first payment on your SoFi loan.

Physical Address

234 1st Street

San Francisco, CA 94105 

SoFi SoFi View Rates

Disclaimers

The debt ceiling legislation passed on June 2, 2023, codifies into law that federal student loan borrowers will be reentering repayment. The US Department of Education or your student loan servicer, or lender if you have FFEL loans, will notify you directly when your payments will resume. For more information, please go to https://docs.house.gov/billsthisweek/20230529/BILLS-118hrPIH-fiscalresponsibility.pdf https://studentaid.gov/announcements-events/covid-19

If you are a federal student loan borrower you should take time now to prepare for your payments to restart, including the opportunity to refinance your student loan debt at a lower APR or to extend your term to achieve a lower monthly payment. Please note that once you refinance federal student loans you will no longer be eligible for current or future flexible payment options available to federal loan borrowers, including but not limited to income based repayment plans or extended repayment plans.

Fixed rates range from 5.24% APR to 9.99% APR with 0.25% autopay discount. Variable rates range from 6.24% APR to 9.99% APR with a 0.25% autopay discount. Unless required to be lower to comply with applicable law, Variable Interest rates will never exceed 13.95% (the maximum rate for these loans). SoFi rate ranges are current as of 9/05/2023 and are subject to change at any time. Your actual rate will be within the range of rates listed above and will depend on the term you select, evaluation of your creditworthiness, income, presence of a co-signer and a variety of other factors. Lowest rates reserved for the most creditworthy borrowers. For the SoFi variable-rate product, the variable interest rate for a given month is derived by adding a margin to the 30-day average SOFR index, published two business days preceding such calendar month, rounded up to the nearest one hundredth of one percent (0.01% or 0.0001). APRs for variable-rate loans may increase after origination if the SOFR index increases. The SoFi 0.25% autopay interest rate reduction requires you to agree to make monthly principal and interest payments by an automatic monthly deduction from a savings or checking account. This benefit will discontinue and be lost for periods in which you do not pay by automatic deduction from a savings or checking account. The benefit lowers your interest rate but does not change the amount of your monthly payment. This benefit is suspended during periods of deferment and forbearance. Autopay is not required to receive a loan from SoFi. You may pay more interest over the life of the loan if you refinance with an extended term.


Sally Herigstad
Written by
Sally Herigstad
Sally has been writing about personal finance since 1998 and is the author of “Help! I Can’t Pay My Bills” (St. Martin’s Griffin). She is a licensed real estate broker in Washington state and a retired certified public accountant. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about SoFi
SoFi
Excellent
Reviews 6,994
on
Excellent
82%
Great
6%
Average
3%
Poor
2%
Bad
7%
K
keith morris
5 hours ago
Our experience was very pleasant
Our experience was very pleasant. The process for getting the loan was well documented and easy to use. The resulting loan was deposited to my account in a very reasonable timeframe.
L
lujuana hutson
6 hours ago
SOFI ROCKS!
THIS WAS ONE OF THE EASIEST THINGS I HAVE EVER DONE! The SoFi staff was very helpful and made the entire process quick and painless! THANK YOU SO MUCH SOFI!
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amber brito
13 hours ago
The application process is so simple…
The application process is so simple and quick. I love that I didn’t have to sit through hours of applying or needing to talk to an agent.
M
manish soni
15 hours ago
The experience of understanding loan…
The experience of understanding loan options and then applying it online and filling up all details and attaching documents were very easy and smooth. The speed of completing process was mind blowing and fantastic. I seen first time in US such a great process and experience going through this at SoFi website
D
donna mclaren
17 hours ago
I was looking to pay off my debt They…
I was looking to pay off my debt They were very professional and helped me through everything They are Amazing
S
stephanie white
17 hours ago
My experience was pretty simple & easy…
My experience was pretty simple & easy to maneuver through the process. The website was just click away for whatever I needed. I opened my checking, savings, setup direct deposit & consolidated high interest credit cards all online with no issues.
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justin lynch
18 hours ago
Easy and fast experience
Easy and fast experience
H
harold nesbitt
20 hours ago
Awesome
Fast, efficient, straight forward process with quick approval and funding. I had no idea all of the tools SoFi has on their website. I'm in the final stages of taking control of my finances but I wish I had access to SoFi ten years ago.
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kataleia may
20 hours ago
Becoming to banish BE AWARE
I got a loan in 2022 for 100k and pay it in less than a year I loved it because I got it the next day. I need it again now end of 2023 and for 60k they requested more than 2 weeks of papers, they even require me to show them the owner of the company I work for to emailed them a letter. Everything was given same day they requested and the end of 2 week the decline the loan because to much credit, they saw that at the beginning of the application why to bother and spend my time asking for all the legal documentation which was given? Also I recommended 3 people and they all got the loans last year and up to day I got no the referral money and they also have a different excuse each time. Be careful because looks like this company is banishing slowly.
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efrain toro
a day ago
I had been receiving offers for a while…
I had been receiving offers for a while and after careful research I decided to go with SoFi. The funds were in my account the next day. The rate is higher than expected but less than my credit cards. I just pay all my cards off less than 24 hours later.
D
douglas
a day ago
Great experience with my debt…
Great experience with my debt consolidation loan!!!
R
robert harrison
a day ago
they made things simple and…
they made things simple and understanding.
s
samer shami
a day ago
easy fast and accurate
easy fast and accurate
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jeanette vieira
a day ago
Fast, easy, fair
The process was fast and easy. The rates, fees and offering are vary fair. I felt safe through the process. The dashboard is great. Thank you.
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jesus torres
2 days ago
Seamless process
The entire process was completed online. It was a relatively painless application. The response/decision was very fast and funds were available within 48 hours.
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patricia davis
2 days ago
Very Impressed with the efficiency of…
Very Impressed with the efficiency of the process. Customer service was outstanding. Easy process to apply even with phone. Everything asked for was easy to download. Got my processed funds in my account within 24 hours. Thank you for the great customer service.
S
sheryl link
2 days ago
Sofi Loans
This process was very easy and the website clear. I would use it again with no problem.
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terry cooper
2 days ago
Easy Process for loan application
Everything done online made the application process easy and functional. There is no pressure and you can work at your on pace to fit your schedule and continence.
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nicole lavergne
2 days ago
Easy application online
Easy application online. I received the approval fast. Options worked for us. Great service after the approval. Fast process from time of application to money in the bank.
S
sara rush
2 days ago
Quick decision
Quick decision. Quick funding.
C
con
2 days ago
This was a great quick and easy process…
This was a great quick and easy process i also love the fact that when i needed to call to get some questions answered i wasn’t on hold for a long time and the person on the phone was very friendly.
S
steven
2 days ago
Easy and quick
Easy and quick
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michael t shugrue
3 days ago
This was the easiest process I have…
This was the easiest process I have ever used to take out a loan.
C
consumer
3 days ago
Great Experience & Easy Process!
Ease of the process from beginning to end. Clarity of the terms of the loan and knowing the exact monthly payment along with the due date; gave me peace of mind!
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keith vedral
3 days ago
The customer service team is…
The customer service team is phenomenal. They were each very patient and solved my issues each time. The issue is the website/app and length of time it took to get through the process. I was constantly getting contradictory notifications. For example, I’d receive a text saying a document was needed but when I logged into the site, it would say everything was complete. This happened weekly for almost 5 weeks!
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florencio ignacio
3 days ago
Personal Loan Review
Well made and user friendly website. Highly recommended for any type of loan.
B
b g
3 days ago
The loan process was quick and easy…
The loan process was quick and easy with funds provided within 48 hours.
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joseph martella
3 days ago
These people STOLE my investments
These people STOLE my investments, saving and checking without reason. They refuse me access to my own money for 30+ days without an explanation. They are the worst choice you could make in terms of banking.
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vickie crain mozingo
3 days ago
My second loan with SoFi
My second loan with SoFi, so easy to work with!!
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connie
3 days ago
I have had a VERY good experience!!!
I have had a VERY good experience with this company so far. The process moved along quickly and the instructions were easy to follow. No problems being approved for a loan. Thank you!!!
M
michael catanzaro
3 days ago
Very easy to apply
Very easy to apply. Also had lots of question and customer reps were the best. Everyone was a big help to me.
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johan van zijl
3 days ago
Great process end to end
The fact that it was end to end, all encompassing and easy to go from the idea of wanting to refinance some of my debts and consolidate to making the decisions about how to how about financing the costs either through direct fee or by wrapping it into the rate. Lovely experience and would recommend it to everyone I know.
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rubina karapetyan
3 days ago
44k loan (credit card debt consolidation)
Very fast and easy. Credit app, DL and photo of my cute face 😉, that's all I have been asked for. 44k loan. Approval in 8 minutes with 672 credit score. Deposited on 2nd day. Would recommend 👌 Great experience!
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karma schmieg
3 days ago
Quick and easy
Efficient, easy to do, funded quickly
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m berthiaume
3 days ago
Easy process from beginning to end
Easy process from beginning to end. Thank You SoFi.
M
michael garrity
3 days ago
SoFi makes it easy
SoFi makes it easy to get a personal loan. I used their services in the past and always had a great experience. Quick and Fast way to borrow money and their interest rate is lower than the banks.
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shandrika curry
3 days ago
Easy Application Process
Easy application process, fast approval, even faster funding!
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brian hamilton
3 days ago
It was such an easy experience
It was such an easy experience. Very fast. Thank you.
D
davey thomas
4 days ago
Very easy and fast application process and approval
The process to apply for the consolidation load was very easy even though it was through the Mint website. Also, the technical support person that assisted me when put in the wrong email address during the application process was excellent.
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amy young
4 days ago
SoFi has offered a great experience
SoFi has offered a great experience! Their customer service platform is exceptional. Their site is easy to use. The follow up and communication has been clear and timely. I am honestly so impressed and happy with the credit/terms provided. I look forward to using them now and for future opportunities! Thank you SoFi!!
M
marian popa vrabie
4 days ago
Because it was easy and fast
Because it was easy and fast
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michael hilton
4 days ago
Application is simple
It was easy to qualify and the time from start to finish was amazing. The questions were relevant and not obscure. I actually didn’t believe I would qualify because of how Easy it was to fill out the application. I highly recommend SoFi for this reason. I have never had a loan from them so I can’t say anything about their customer service because I haven’t needed it yet, and hopefully I never do.
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luke helland
4 days ago
Respectful and courteous to my needs…
Respectful and courteous to my needs and use of my information
M
mark benner
4 days ago
The ease or the website
The ease or the website, application and response time
L
linda galante
4 days ago
I tried other companies to get a loan
I tried other companies to get a loan, however being retired on a fixed income made it difficult to get approved. SoFi made it easy. I was approved for exactly what I asked for at half the interest rate, within 2 hours after I applied. No waiting for days. Plus they have so many things you can do with their company to bring that rate down even further. What do you have to lose? Try SoFi out.
N
nick
4 days ago
Everything was conveniently done…
Everything was conveniently done online. When I did call the representative was nice and helpful.
D
dennis
4 days ago
Fast and convenient!
Fast and convenient that the system help me complete without any person involved on the other end.
V
van johnson
4 days ago
Easy application process
Easy application process
M
melissa pickler
4 days ago
Made the mistake of signing up for…
Made the mistake of signing up for their “free” stick investing. Absolute joke. Wouldn’t recommend sofi to anyone. Bogus charge on account which they will refund if you call them. Trades don’t go through etc. Multiple system crashes where you can’t get to your account. Moving investments to my original bank.
J
jesus ch
4 days ago
They only want your info and sell it to…
They only want your info and sell it to other loan companies, they will decline your application not matter you have +700 credit score, do not use this platform
M
mmason
5 days ago
Will Freeze Your Account Unexpectedly
I did a mobile deposit on September 7th for $6k and was notified when funds would be available, then on September 8th my account was frozen and placed under review. What they dont seem to understand is that this is a loan check and it has to be repaid starting October 7th and I borrowed this money for car repairs. I called several times which was a waste of time because they dont seem to care and keep saying the same thing, which is pretty much nothing. I will not be making payments on a loan that I never had access to and when they take me to court for nonpayment, I will send them to the bank that took my money and wont let me touch it. All they had to do is decline the check, if there was a big issue with it, but no, they accepted the check and then locked everything up. Im at wits end with SoFi. The first time I called, I was told that I violated Lord only knows what. The second time, they were making sure the check was valid and it must have been because they deposited it. Now, all I get is that were monitoring your account for your protection, sorry and to wait to receive an email. This is just crazy, I wouldnt be so upset if it wasnt a loan and didnt have to be paid back but here I am, car still need repairs and Im racing against the clock until my first payment is due. Does anybody know how long something like this could take? I deposited a check like this in the past from the same loan company and it wasnt a problem at all, so I dont know what they are doing but this isnt good. I was going to set up direct deposit but Im scared to death that I wont have access to any of my money and they dont seem to care whether you are able to pay bills, buy groceries or anything. They dont really care and this is really sad because Ive always spoken so highly of SoFi but now Im lost for words. Don’t use them, if you need access to your money. They will render you broke and homeless with a smile.
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chris pierce
6 days ago
Amazing experience from beginning to…
Amazing experience from beginning to end. Seamless. Quick evaluation. Great interest rates! Highly recommend.
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bob g
6 days ago
Easy and fast
Easy and fast
C
c m muller
6 days ago
Impressed with the "Quick" service
Impressed with the "Quick" service. The Money was in my checking account within 48 Hours, and it was not a small amount of cash. Thanks
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renate bullock
6 days ago
Interest rate changed 4 times
I was asked for my household income not my income. When SoFi said they could not verify MY income at that amount they upped the interest even after I called and gave them just my income. Had to call 2 times for the same reason. Customer rep kept giving me different amounts and interest rates and confused me even more and could not add correctly. I was told multiple times it was because of the original amount that was entered even though I entered what was asked. I should be able to talk to the person handling my loan not different people. And now I am being charged daily interest and don’t even have the money. I should get the money before interest is charged. Not a good experience this time around. I have used SoFi multiple times and have always had a good experience. I don’t know what happened this go around.
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alex andres
7 days ago
Easy as 1-2-3
Easy as 1-2-3. Many choices in terms. Easiest and best experience I have ever had.
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shauna gibson
7 days ago
Quick response
Quick response! Easy to work with.
A
anne
7 days ago
Really easy!
Really easy process with verification done over the internet and same day approval as well. There were many options to choose from and I was able to sit and weigh my options before I made a decision.
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karen
7 days ago
have been a customer of SoFi for 2…
have been a customer of SoFi for 2 years now, and I am extremely satisfied with their services the staff is courteous, the online banking is user-friendly, and their interest rates are competitive. I highly recommend SoFi for all your banking needs.
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wbayona
7 days ago
Easy to apply process
Easy to apply process, very streamlined and fast approval.
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toni huckaba
7 days ago
Incredibly easy and fast
Incredibly easy and fast
J
jennifer friesthler
7 days ago
so it was great until i got an email…
so it was great until i got an email today that stated if i got a loan i could basically get $600 ... For a limited time, receive a $600 welcome bonus* deposited in a SoFi Checking and Savings account when your personal loan funds. Offer ends 12/31/23. You could also get a 0.125% rate discount. that was a bit dissapointing :-( really made me rethink this loan as thats not fair to get that email literally the day my loan gets funded
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valued customer
7 days ago
very easy to use mobile application…
very easy to use mobile application experience and fast loan funding
A
anthony russell
7 days ago
FINALLY GOOD CUSTOMER SERVICE
SPOKE TO TRAVIS I HAVE HAD ISSUES WITH CS REPS ONE CANCELLED MY CARD BEFORE I COULD REMOVE MONEY ANYWAYS MY PHONE WAS BEING REPLACED TRAVIS WENT ABOVE AND BEYOND AND FOUNMD OUT THAT I COULD ACTIVATE MY CARD WITHOUT SENDING THE ONE TIME CODE . HE EVEN WENT AS FAR TO LEAVE A NO9T ON THE ACCOUNT THANKS TRAVIS YOU SAVED THIS ACCOUNT FOR NOW **Called back and Travis did leave a note I spoke to Benjamin great job on hadling my activation of card. The level of CS i received from these two gentleman are the only reason i am giving SOFI another chance reinstated my direct deposit from VA. Looking forward to a better relationship with the bank. CS needs to do better job to mirror the level of service Loans side recieves loans review trust pilot 4.69 banking side site jabber 1.69
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rachel craig
7 days ago
This was the smoothest experience I’ve…
This was the smoothest experience I’ve had in completing and finishing a loan. Started my loan on a Wednesday and by the next day I had my funds.
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tracy young
7 days ago
What you see is what you get
When I applied for a personal loan I was waiting on gimmicks, sales pitches, bait and switch tactics BUT there was none of that. What SoFi offered or promised is what they delivered! No hassle, no pressure. Pure professionalism. It was refreshing.
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marcel abueg
7 days ago
Very convenient
It was easy to use. No need to talk to an agent. You will know if you’re approved in a matter of minutes. I will recommend this over and over again.
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peter v. bella
8 days ago
It was fast and easy
It was fast and easy. There was a slight blip. I called and customer service bent over backward to assist me. I would recommend SoFi to anyone.
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betty ryckebosch
8 days ago
Easiest loan application ever!
Very easy to apply on my phone. The whole process was seamless and we got our approval in a day! Great experience and great rates that fit our needs and repayment schedule. Thanks SOFI for helping us pay off high interest credit card debt!
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consumer
8 days ago
The process was simple
The process was simple. If and when you had a question or issue during the process the customer service agents weee very helpful and polite.
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gary lynn barlow
8 days ago
Very good experience
Very fast and efficient
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marcel baldwin
8 days ago
The application process was very…
The application process was very straightforward and easy to complete. Approved in less than half a day! Excellent customer service!!!
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greg byler
8 days ago
The whole process was very fast and…
The whole process was very fast and convenient.
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billie reed
8 days ago
The representatives were very helpful
The representatives were so helpful. I was very nervous about getting a loan but they answered my questions and explained everything.The process was easy and quick. I will definitely use them again if I need a loan.
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josh baker
8 days ago
Applying was easy
Applying was easy. I had no issues. Loan got funded at a better rate compared to what was offered by our bank - Wells Fargo. 2%+ better with SoFi.
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brittany
8 days ago
Very Poor Personal Loan Process & Lack of Details Provided Throughout
If your loan process is all do-it-yourself, then things should be explained better on the website and app. I submitted a joint application for a personal loan and had to call customer service 3 different times, 2 IT tickets submitted both saying resolved when nothing was fixed, all for the 3rd call (where I asked for a manager) to say “oh, you picked credit card payoff/debt consolidation for the loan reason and that reason doesn’t allow co-borrowers. You need to start all over and submit a new application.” Seriously? That should be front and center info when applying! So because of the lack of knowledge from the first two reps and it taking so long to resolve, I had to reapply and my interest rate was higher because you raised rates between the times I applied. Then, you offer a discount for autopay, but when you go and sign the loan docs it shows a higher rate higher payment and doesn’t give an option to select autopay. So a 4th call was made to customer service to figure out what’s wrong. Rep says “you’ll select autopay after you sign and get your welcome packet, and then the rate will go down.” Again, where was that written and explained anywhere on the website, app or application process? Nowhere! And both myself and my borrower work for a bank and we’re very familiar with loan processing and still had this many issues, imagine your customers who aren’t in the banking industry!
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warren stone
8 days ago
It was a very simple straightforward…
It was a very simple straightforward from to get the account started.
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elcira craig
8 days ago
I was extremely impressed by the ease of applying
I was extremely impressed by the application process. I work very hard and make sure that all my bills are paid on time. I applied for a loan with another company, a company that I had borrowed $10,000.00 from and paid off perfectly. I applied for a loan with them, because I believe in loyalty. They know that I have been with the same company for over 35 years and that my credit score is 719+. They acted like I was a stranger, wanting paycheck stubs, tax forms etc. I told them to forget the loan. I was about to forget even worrying about buying a home generator. Luckily I saw your ad on TV. I appreciate you taking care of me, and I will be loyal to you and make sure my friends and family know about you too.
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billy smith
9 days ago
SoFi has always been there for me and…
SoFi has always been there for me and have put a human face on web based financial services.
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paula marlatt
9 days ago
On-line app and approval
On-line app and approval. Fast, with approval and docs signed in less than three minutes! Good term and rate options and direct payment!
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paul hinton
9 days ago
Customer service is great
Customer service is great, they will answer the questions needed about your loan, they have the best rates for personal loans! Thank you for the help!
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jose marte
9 days ago
Fast easy process
Fast easy process. Very responsive. Great app navigation.
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kevin flynn
9 days ago
Ease of Application Process and Response Time
It was so easy to navigate through the loan application. The instructions were very clear and easy to understand at each step of the process. The response time from start to finish was super as was the time it took to fund the loan and have the requested funds available to me. Overall it was the quickest and easiest financial transaction I've had in recent years.
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boston banks iii
9 days ago
easy does it
The loan application process was easy to understand and follow. T'was over before I knew it. I highly endorse this company and product.
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lylo l
9 days ago
It was quick and easy
It was quick and easy. However, the rates offered by SoFi are not that different or big a value from other lenders when it comes to personal loans.
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diane gibson smith
9 days ago
Simple and quick
Simple and quick. Loan directions are easy to follow and you get quick results!
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customer
9 days ago
Great digital banking choice!
Although, it took me some time to find Sofi‘s customer service phone number, once I was connected with their representatives, I was met with accurate, concise, comprehensive support that rivaled the support I receive at legacy financial institutions! Very happy with my choice to use their digital products!
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george cooper
9 days ago
I was drowning in high interest credit…
I was drowning in high interest credit card debt. SoFi to the rescue. The process from start to finish was very user friendly. Did it all from my phone. The mobile app is well done.
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rudy
10 days ago
Super crazy fast funding and…
Super crazy fast funding and application process was super user friendly.
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pamela reynolds
10 days ago
User friendly online application…
User friendly online application process. Secure online identification verification. Fast and fair funding!!
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luz mora
10 days ago
Was so easy y clear
Was so easy y clear
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jd
10 days ago
Simple to navigate
Convenient, simple, fast.
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marylou
10 days ago
What a fantastic experience
What a fantastic experience! I wanted to consolidate some credit cards and SoFi made obtaining a consolidation loan so easy! Thank you!!!!!
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johnny velasquez
10 days ago
Quick communication and resolution of…
Quick communication and resolution of required documents. If they needed something it was very easy to provide.
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lan
10 days ago
Super easy and fast
Super easy and fast. Good prompts.
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julie bass
10 days ago
Quick with no stress
The process is quick and less stressful than going through a bank or credit union. This is our second loan and we are very happy with the customer service.
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sarah l
10 days ago
Incredible User Experience!
The application process was seriously the most straightforward, uncomplicated loan application process I’ve ever experienced. The app was incredibly user-friendly. I love the easy sync to my bank account to verify my income information and also seamlessly set up the link to deposit funds and make my payments. SoFi truly thought of everything to make this a great user experience!
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ron ware
10 days ago
Heartless@SoFi
@SoFi BEWARE!!! SoFi has no human empathy and makes no exceptions for their borrowers who run into unexpected catastrophes. I’ve had a large SoFi loan since 9/21 and payed on time. I was laid off 11/23 after paying off 27% of my loan. I applied for and received a forbearance on my loan while trying to find a new job. This past weekend I had a black water flood in my basement from under the foundation. In the midst of the catastrophe, I failed to complete their 90 day re-apply for the forbearance and was late by approximately 12 hours. They immediately reinstated my original payment that I can’t afford without a job and will not make any exceptions for me to continue the forbearance plan. In fact they put my application for the forbearance into a “6 month cooling off period”. BEWARE!!! SoFi has no heart and will not give any reasonable exceptions to allow their borrowers to continue to make good on their loans!
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kevin jackson
10 days ago
Recommend
Easy and efficient loan application, approval process, and funding!
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mary ann pellegriti
10 days ago
Quick and Easy
I applied for a personal loan through the SoFi website. The process was extremely easy. I was asked to enter basic information and then given several loan options. I was able to choose one that suited my needs. Completing the application literally took less than 10 minutes and I received a response just as quickly. The funds were transferred to my account in less than 24 hours.