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Splash Financial Review

Reviews 852

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Splash Financial

Excellent

Reviews 852

Visit Site

Sally Herigstad

Apr. 13, 2023

2 min read

Splash Financial Summary

Splash Financial is a student loan refinance company whose sole focus is student loan refinancing. Splash works as a loan refinancing marketplace. After you apply with Splash, you choose the bank or credit union lending partner that offers you the rate and terms that work for you.

Pros

Compare rates from multiple lenders
Fast, seamless online loan application
No application or origination fees

Cons

Not a direct loan provider

Splash Financial at a glance

9.2

Editorial score

Online experience

Has learning resources, access to rates, mobile app

10.0

Customer services and support

Award winning

10.0

Repayment flexibility

Offers multiple repayment plans- but no special repayment programs

8.0

Loan Types Covered

Covers most student loan types

8.0

Eligibility

Loans available to all credit types, income levels, and loan types

10.0

Splash Financial View Rates

Suitable For?

Splash Financial is suitable for borrowers with good credit scores who want to shop different lenders and reduce the interest rate they are paying on their current student loans. Some borrowers with federally held loans may choose not to refinance in order to remain eligible for benefits applicable to federally held loans.*

Loan Features

Splash Financial offers loans with the following features:

Fixed-rate APRs from 4.96% - 10.99% (with autopay)
Variable-rate APRs from 4.99% - 10.89% (with autopay)
Student loan refinancing from $5,000 and up

The Application Process

Take the following steps to refinance your student loans through Splash Financial:

Get your rate estimate. Answer a few questions, and see offers from their network of lending partners.
Submit your application. Choose the rate and lender you want to work with, and secure your rate.
Finalize your loan online.

Loan Eligibility Requirements

The lending partners on Splash Financial generally require the following:

Meeting minimum financial standards, such as income and credit score.
Graduation from an associate’s or four-year degree or higher, or applicants in the final term of their program at a Title IV eligible school who have an offer of employment in certain medical fields in which they will receive the degree.
U.S. citizenship, or for some lending partners, permanent residency status.

Repayment Terms

With Splash Financial, variable loan rates range from 4.99% - 10.89% (with autopay) and fixed rate loans range from 4.96% - 10.99% (with autopay). Splash offers loan terms of 5-20 years.**

How Safe Is It?

Splash Financial takes the following measures to protect your security:

Industry standard security. Splash uses secure servers, and any partner they work with is also required to keep your information safe.
SSL Verification. Splash’s verified SSL means they have met some of the industry’s highest standards for identity assurance.
SSL Encryption. With SSL Encryption, your sensitive data is safely transferred between your browser and the Splash website.
Account safeguards. They use authentication and ID verification to prevent unauthorized access.

Help & Support

Phone Number: 1-(800)-349-3938. Phone support is available Monday - Friday, 9:00 AM to 9:00 PM ET.

You can also chat online with a Splash financial representative, anytime.

Summary

Splash Financial brings together multiple lending partners to find you lower interest rates by refinancing your student loans. It’s fast and easy to apply online and see offers in minutes. With variable rates starting at 4.99% - 10.89% (with autopay) and fixed rates from 4.96% - 10.99% (with autopay), you may be able to save on interest payments. Splash never charges application fees or origination fees, and there are no prepayment penalties if you want to pay off your loan sooner.

Physical Address

812 Huron Rd. E.

Suite 350

Cleveland, OH 44115

Splash Financial View Rates

Disclaimers

Terms and Conditions apply. Splash reserves the right to modify or discontinue products and benefits at any time without notice. Products may not be available in all states. Rates and terms are subject to change at any point prior to application submission. The information you provide is an inquiry to determine whether Splash’s lending partners can make you a loan offer. To qualify, a borrower must be a U.S. citizen or other eligible status and meet lender underwriting requirements. Lowest rates are reserved for the highest qualified borrowers and may require an autopay discount of 0.25%. Splash does not guarantee that you will receive any loan offers or that your loan application will be approved. If approved, your actual rate will be within a range of rates and will depend on a variety of factors, including term of loan, creditworthiness, income and other factors. This information is current as of April 10, 2023. You should review the benefits of your federal student loan; it may offer specific benefits that a private refinance/consolidation loan may not offer. If you work in the public sector, are in the military or taking advantage of a federal department of relief program, such as income-based repayment or public service forgiveness, you may not want to refinance, as these benefits do not transfer to private refinance/consolidation loans.

Fixed APR: Annual Percentage Rate (APR) is the cost of credit calculating the interest rate, loan amount, repayment term and the timing of payments. Fixed rate options range from 4.96% (with autopay) to 11.24% (without autopay) and will vary based on application terms and level of degree.

Variable APR: Annual Percentage Rate (APR) is the cost of credit calculating the interest rate, loan amount, repayment term and the timing of payments. Variable rate options range from 4.99% (with autopay) to 11.14% (without autopay) and will vary based on application terms and level of degree.

See additional disclaimers at: https://www.splashfinancial.com/disclaimers/ Splash Financial, Inc. (NMLS #1630038), licensed by the DFPI under California Financing Law, license # 60DBO-102545

Written by

Sally Herigstad

Sally has been writing about personal finance since 1998 and is the author of “Help! I Can’t Pay My Bills” (St. Martin’s Griffin). She is a licensed real estate broker in Washington state and a retired certified public accountant. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Trustpilot reviews

See what some customers are saying about Splash Financial

Excellent

•

Reviews 852

Excellent

90%

Great

Average

Poor

Bad

gilbert encinas

5 days ago

Great Service from a Great Company…

Great Service from a Great Company Simply the best

brian hobbs

10 days ago

Exactly what I was looking for

The best loan that I could find for my situation. Quick and easy. It doesn’t get any better than that.

noel hutchinson

17 days ago

Awesome

Awesome, fully- Digital

josh

17 days ago

Easy Refinancing and very transparent

Splash made it easy to compare refinance options and the whole process from applying to finish was as simple as can be. Thank you!

craig

18 days ago

Made the loan application process easy…

Made the loan application process easy and had several offers to choose from. Even though my top offer was declined, my second offer turned out to be a much better rate.

warren s

19 days ago

Simple, Easy, Quick, Painless

Simple to complete, Easy to understand, Quick to execute. Better interest rate that other loans of similar type.

connor crowley

19 days ago

Easy transaction

Easy transaction , funded quickly !

jeff shepardson

7 days ago

Not a lender as I found out

Not a lender as I found out, was approved for a loan then that loan went through a credit union then I was declined. I have almost perfect credit and get turned down by pretty much no one. This place is a joke, a really bad one.

bill

24 days ago

The ease of applying was exceptional.

The ease of applying was exceptional. What each option offered was clear and up front. The turn around time was what they said.

carrie

25 days ago

Personal Loan experience

Easy, transparent, and met our needs.

gerry weston

a month ago

Frictionless process

Frictionless process, quick decision of and funding

grantley

a month ago

RESPONE TIMES

ruben ortega

a month ago

Very easy and simple process

abigaile fisher

a month ago

Made it easy to refinance my mom’s…

Made it easy to refinance my mom’s parent plus loans into my name. The only company we have found who actually offers this option, makes it easy to do and works with you to acquire the necessary documents and find the right lender for your financial situation.

susan

a month ago

Very easy process

Very easy process. thank you!

chris harris

a month ago

It was quick and easy

It was quick and easy. Decent rate.

ryan hall

a month ago

Quick and Easy

hannah dozark

a month ago

Made getting quotes and picking a rate…

Made getting quotes and picking a rate so easy. Highly recommend

j clausnitzer

a month ago

Thus far my experience has been great.

Thus far my experience has been great, but I think that this is due mainly to my Customer Success Specialist, Quay. Splash was not my first choice due to a higher interest rate than I wanted, but here I am. I called them about an error that occurred when applying. Thankfully the error didn’t hinder me. Quay followed up with me to get the issue fixed. All in all, 75 minutes for approval and funds disbursed in less than 36 hours. I hope the remainder of my experience with Splash remains the same.

ciara grandine

a month ago

Very quick and efficient

Very easy and quick to get approved.

joseph robinson

a month ago

Five star service best place I thur out my life

Five star service best place I. At 75 years old have the best loan service I ever had from the 60”s 70,80,90,2000 it bend the best thank you

chris

a month ago

Simple Process

Fast and easy process with next day funding.

jodi meister

a month ago

Excellent Customer Service

Let's face it-setting up loan payments is not a good experience for anyone but RACHEL talked our family through the application process with kindness and understanding and great patience. It is obvious that she has been in customer service for some time and knows how to deal with people going through something like this for the first time. Also, it was so nice to talk to an actual person that is what drew us to your company it is true when they say, "we'd love to talk" Thanks for your support

chandler graves

a month ago

I think everything went well and…

I think everything went well and smooth. I got my loan acceptance very quick.

dave shinnebarger

2 months ago

Quay made my experience absolutely…

Quay made my experience absolutely wonderful. She is a valuable ambassador for Splash so you should probably do what you can to keep her. Every question I had was answered in a timely manner. I'm a man with no patience so pleasing me is usually a challenge since most organizations don't hire front line employees who are as bright as she is. If she is in Florida, I am going to try and steal her from you. She would make a great real estate agent with her personality, skill with numbers, and follow through for the client. I can help her earn $60k in year 1, 80k in year 2 and then over $100k for the rest of her career. Watch out Splash - I'm in recruitment mode.

amanda kitch

2 months ago

Easy to work with! No waiting on funds!

For all those involved, the process was fast and easy!

jeffery oster

2 months ago

The process was easy and the funds were…

The process was easy and the funds were deposited quickly.

dina fauci

2 months ago

It was quick and easy

It was quick and easy and I didn’t have to send a bunch of paperwork

barbara aszbach

2 months ago

It was easy to apply

It was easy to apply, the process was very fast and the accessibility to my account is simple.

william

2 months ago

great company to work with

Easy to apply, fast response and funding and very professional

ed jimenez

2 months ago

Couldn't be easier

Splash Financial gave me a great refinance offer and were blazing fast with the procedure. They were ready to have me sign the loan in the span of a weekend. Their prompt response is much appreciated!

debbie

2 months ago

Very Helpful!!!

Very nice, patient and helpful. I received a loan in a short amount of time. I would definitely recommend them!

2 months ago

Good rate

Good rate , easy process , quick funding , low payment

eric hall

2 months ago

Anytime I called I could always talk to…

Anytime I called I could always talk to a real person.

marco flores

2 months ago

Vary helpful and great service!

maggie finster

2 months ago

Splash Financial made the process…

Splash Financial made the process extremely easy and provided an approval within 48 hours.

jennifer s

2 months ago

Good interest rate and fast funding

Applied and received funds within 24 hours. I would recommend.

donald mulkerne

2 months ago

Simple process

Simple process, good support

dean

3 months ago

Easy and quick!

Easy, seamless process. Had multiple offers in a few minutes. Loan was funded in less than 36 hours. Would definitely consider going through Splash again.

shawn byars

3 months ago

The process was quick and to the point

wes bromberg

3 months ago

I started a consolidate bills loan

I started a consolidate bills loan. Filled out all the information and sent in screenshots of my two pensions. That was rejected. Then went on both websites and did what they instucted to make a pdf and sent those through, rejected again. Then splash said to get an actual copy from those websites. One did send it the other did not i asked where to mail it but splash said you cant so niw im back to a screen shot, rejected again. Ivwent through another company and was funded in 36 hours. I would never recomend splash to my worst enemy

anna cornell

3 months ago

It was quick and informative

jamie

3 months ago

I was approved for a loan through…

I was approved for a loan through Splash Financial but did not know because I was never set an email confirmation for anything during the process. I happened to log in to see that I was approved so I filled out my bank account information to have the funds transferred. It had to go through a verification process so it would be a couple days. I got an email from the Director of Operations that my name did not come through on the verification so a 3way call would need to be scheduled with him, myself and my bank. However, their process is that Tim calls you, verifies who YOU are, and then HE calls "your" bank. I have never heard of this "SOP" as they call it. I did not feel comfortable with those steps so I called my bank and asked if they have ever heard of this, the agent said no and they would not be able to give him any information anyways. So I talked to FS support and the agent was very rude. Saying this specific verification step could not be bypassed unless my bank refused but he wouldn't/couldn't tell me what the next step would be if that was the case. I'm just looking for a simple explanation of what's going to happen if my bank refuses (as they should) to answer any questions. So I emailed Tim back and gave him my feedback about how the entire process has been a horrible experience and how we're at an impasse because my bank is not going to give them any information. He came back with a long winded "Sorry, not sorry" he denied my application (to which I got email notifications about finally). I'm sorry, but what happened to this "Workaround" that you have? This is not a common day practice, to do a 3 way call with another financial institution because your tool cannot verify my account. I've never had a problem with this in the past. So now, I have a hard check on my credit report and was denied because they wouldn't explain what the workaround is. Stay away from Splash Financial, their support is rude, their business practices and lack of consumer is safety is alarming at best.

new splash fan

3 months ago

New Splash Fan

Splash has been amazing so far! Refinancing my student loans with them has been super easy, the site is very user-friendly and the customer service is top-notch! I will definitely recommend them to my friends and family.

kim f.

3 months ago

Great loan experience

Easy and quick process to get my loan. Best rate I found. Very positive experience with Splash Financial.

alvaro mendoza

3 months ago

Splash review

The process was simple with a fast turnaround. Truly a great experience!

cathy jarman

3 months ago

No thank you ,went thru credit karma…

No thank you ,went thru credit karma rates are a lie,when you are offered a 9.9 rate and then you get offered 11.25 no thanks. wont be doing business here

kaitlynn schaub

3 months ago

Splash made it very easy to see better…

Splash made it very easy to see better options to refinance my loans Although necessary to secure my career student loans if not properly managed can impact your credit ratings

preston may

3 months ago

Dont waste your time

Dont waste your time - Took 7 days no work under review - Went to Wells Fargo and got approved and funded in 15 minutes with no paperwork - they ask you for paperwork like you buying a HOUSE - Credit Score was over 750 - Just SAY NO and stop wasting people time

lawrence brumer

3 months ago

Very fast and easy.

anthony vess

3 months ago

Very easy app and approval process

p cook

3 months ago

Good company overall

Good company overall. Had to email to figure something out that they could post on the page the issue happens on since it seems to be a very common issue and it only delays the process to not share the knowledge. Would still do business with them again.

liz goz

4 months ago

Life Savers!

Splash Financial has amazing customer service and they will work with you to figure out any issues that might arise during the application process. I made a typo on my original application/pre-approval, but they worked so hard and diligently to help me find a lender who would give me a great rate that was so close to the original pre-approval that I had. The only issue I ran into was that they didn't tell me that this typo had happened and that is why it was taking longer than expected to get me approved. But after using the live chat the agent told me everything I needed to know and reassured me that everything would be alright. As a person with parents who don't know anything about student loans I felt like I was being thrown in the deep end and trying to figure it out all by myself was scary and overwhelming. Thanks to Splash I got them refinanced at a way lower rate than with my original lender, in my own name instead of having my dad as a co-signer, and with a great lender. Thank you Splash, and an especially big thank you to the live chat agents who were always so kind and took the time and effort to help me!

talore ellis

4 months ago

Quick easy painless

jason nicholas

4 months ago

good experiencing but the timing was…

good experiencing but the timing was very off for loan closing and getting a new account created. almost a month after loans were paid off was my new account created. this caused stress and I had to contact splash, firstmark services, and nelnet bank to try and get an update

derick cooper

4 months ago

Quick, Quick, Quick

The ease of applying, the approval process, and the swiftness of depositing the funds. My overall experience was excellent and worry-free. Thanks!

rachel kelly

4 months ago

Best Choice

Easy, convenient, and helped me get away from my old outrageous variable interest rates to a stable, fixed interest rate with a monthly payment less than I have ever paid for my student loans with my old servicer. 10/10

angel c

4 months ago

Read before before wasting time

Should have read the reviews before applying. After sending all the paperwork and bending backwards to get all in order and waiting over a week I get denied with a credit score of over 750. What a waste of time.

kyle kelly

5 months ago

Splash came through big for me!

I’ve gone through hell trying to refinance my student loans. Splash 1000% gave me the best options and allowed me to secure a much more competitive interest rate WITHOUT a co-signer!!!

anthony a

5 months ago

Easy

Easy, Fast and funded

holly medici

5 months ago

Please cancel what I originally agreed…

Please cancel what I originally agreed to was 423 a month..when I logged in ..it shows 512. NOW ALL OF THIS HIT MY CREDIT SCORE FOR NOTHING..WHAT A SCAM

donald

5 months ago

very professionally done returned phone calls within 10 minutes

the process was done in 1 hour all request for information was entered in 5 minutes and all phone calls where returned with 10 minutes

stacey gray

5 months ago

Quick statement

Quick start I'm express

heather mays

5 months ago

Delivered what was promised

slightly petty

5 months ago

Easy application process

Easy application process. Very clear instructions and great rates.

noah

5 months ago

Easy and quick

lisa

5 months ago

Good communication

michelle

6 months ago

Approved with low 600s Credit Score!

My score was in the low 600s and Splash Financial got me approved for a personal loan when I kept getting denied by other lenders! The process was simple (application, ID verification, and bank connection). It took 3 days to get approved and I received funds in my bank 2 days later!

adl

6 months ago

My experience was not good.

I applied for a personal loan on 6/4/23. As of today 6/14/23 the application is still "being reviewed". After 3 phone calls and one chat session with customer service I decided to withdraw and go with a competitor.

clint b

6 months ago

I was originally approved then de

I was originally approved, signed all paperwork. Had a 3-way call with my bank then a couple days later got a call saying sorry you weren't actually approved due to a computer glitch. This also involved having a hard inquiry that dropped my credit score.

chad roberts

6 months ago

Easy process

Easy to apply and was kept up to date on the application process. Results were received quicker than expected.

elida ortega

6 months ago

It was fast

It was fast, secure and efficent

heriberto mercado

6 months ago

fast easy

fast easy, the onlyone that got me some moneh to consolidate my debt. totally recomend it

eliseba

6 months ago

responsive...questions answered in a…

responsive...questions answered in a timely manner and once provided required docs, loan came through 48hrs later. Thank you.

mike mcgushin

6 months ago

Painless debt consolidation loan…

Process for a debt consolidation loan was quick and very efficient. Would definitely give Splash Five Stars. Have already recommended Splash to a couple of friends looking to get a debt consolidation loan.

brian hass

6 months ago

Quick and painless

alton ridle

6 months ago

Quick and easy process

ramon flores

6 months ago

Clear and efficient

crystal dugas

6 months ago

Splash was very helpful and quick on a…

Splash was very helpful and quick on a request.

eunice yapul

6 months ago

Easy process

sandy maguino

6 months ago

ALTAS TASAS DE INTERESES

ALTAS TASAS DE INTERESES. Pero tengo necesidad .

martin saucedo

6 months ago

Simple process

Simple process easy to understand

sydney ransom

6 months ago

It was simple to refinance my very…

It was simple to refinance my very expensive student loans. The interest rates are better out of other companies. I chose Splash

tai ruffai

6 months ago

The prosses was fast and great

gomes

6 months ago

Very easy process and quick.

andy

6 months ago

Very Fast and excellent customer…

Very Fast and excellent customer service with low Apr beyond my expectations. Thank you

brian mccanless

6 months ago

Quick and easy

Quick and easy. Great to work with.

sonny bilal

6 months ago

My Great Experience

Great experience easy process very little paperwork involved and turnaround was fast.

kristi o

6 months ago

SIMPLE and FAST Process

The ENTIRE process was so easy! I submitted my application and the requested docs, participated in a 3-way call with my bank (security purposes), and received the funds all within 5 business days. I had a couple of questions during the process. I logged in to my acct and was promptly connected with a knowledgeable associate who completely answered my questions. I will definitely recommend SPLASH!

kelly b

6 months ago

Excellent experience

Excellent experience! Extremely helpful and prompt with any questions or concerns I had.

koroma/gibril

6 months ago

The associates were very professional…

The associates were very professional and helpful

sandrac

6 months ago

Great customer service

Great customer service. Very compassionate and made the process go so smooth and not stressful at all.

6 months ago

They make it too hard to set up…

They make it too hard to set up automatic payments and want you to transfer to a savings account through their partner and then make the payment from that account. Doesn’t seem right and seems like they’re trying to make it harder to pay off a loan.

b. parfait

6 months ago

Start first with Splash Financial

Splash Financial make the loan process easy and kept me up to date with text and emails throughout the process. I was approved quick. Start first with Splash!

ian west

6 months ago

Easy application

Easy application, fast money, good rates.

jayne

6 months ago

It was very quick!

andre valadao

6 months ago

Great experience

Fast and easy.

brian miles

6 months ago

Very good communication and really…

Very good communication and really quick response would definitely recommend Splash Financial

joseph szatmary

6 months ago

Amazingly Efficient/Smooth Experience

Amazingly efficient and a smooth experience.

robin lamme

6 months ago

Contacted me in a reasonable time by…

Contacted me in a reasonable time by both a phone call and email several times during the process. Aways answered my questions promptly and worked on doing this when I was off work. Highly recommend

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