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Splash Financial Review

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Reviews 518

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Sally Herigstad
Sally Herigstad
Sep. 21, 20224 min read

Splash Financial summary

Splash Financial is a student loan refinance company whose sole focus is student loan refinancing. Splash works as a loan refinancing marketplace. After you apply with Splash, you choose the bank or credit union lending partner that offers you the rate and terms that work for you.

Pros

  • Compare rates from multiple lenders
  • Fast, seamless online loan application
  • No application or origination fees

Cons

  • Not a direct loan provider
Splash Financialat a glance
4.6

Editorial score

Online experience

Has learning resources, access to rates, mobile app

5.0

Customer services and support

Award winning

5.0

Repayment flexibility

Offers multiple repayment plans- but no special repayment programs

4.0

Loan Types Covered

Covers most student loan types

4.0

Eligibility

Loans available to all credit types, income levels, and loan types

5.0

Splash Financial Splash Financial View Rates

Suitable For?

Splash Financial is suitable for borrowers with good credit scores who want to shop different lenders and reduce the interest rate they are paying on their current student loans. Some borrowers with federally held loans may choose not to refinance in order to remain eligible for benefits applicable to federally held loans.*

Loan Features

Splash Financial offers loans with the following features:

  • Fixed-rate APRs from 2.59% - 8.49% (with autopay)
  • Variable-rate APRs from 2.49% -11.72% (with autopay)
  • Student loan refinancing from $5,000 and up

The Application Process

Take the following steps to refinance your student loans through Splash Financial:

  1. Get your rate estimate. Answer a few questions, and see offers from their network of lending partners.
  2. Submit your application. Choose the rate and lender you want to work with, and secure your rate.
  3. Finalize your loan online.

Loan Eligibility Requirements

The lending partners on Splash Financial generally require the following:

  • Meeting minimum financial standards, such as income and credit score.
  • Graduation from an associate’s or four-year degree or higher, or applicants in the final term of their program at a Title IV eligible school who have an offer of employment in certain medical fields in which they will receive the degree.
  • U.S. citizenship, or for some lending partners, permanent residency status.

Repayment Terms

With Splash Financial, variable loan rates range from 2.49% -11.72% (with autopay) and fixed rate loans range from 2.59% - 8.49% (with autopay). Splash offers loan terms of 5-25 years.**

How Safe Is It?

Splash Financial takes the following measures to protect your security:

  • Industry standard security. Splash uses secure servers, and any partner they work with is also required to keep your information safe.
  • SSL Verification. Splash’s verified SSL means they have met some of the industry’s highest standards for identity assurance.
  • SSL Encryption. With SSL Encryption, your sensitive data is safely transferred between your browser and the Splash website.
  • Account safeguards. They use authentication and ID verification to prevent unauthorized access.

Help & Support

Phone Number:  1-(800)-349-3938. Phone support is available Monday - Friday, 9:00 AM to 9:00 PM ET.

You can also chat online with a Splash financial representative, anytime. 

Summary

Splash Financial brings together multiple lending partners to find you lower interest rates by refinancing your student loans. It’s fast and easy to apply online and see offers in minutes. With variable rates starting at 2.49% -11.72% (with autopay) and fixed rates from 2.59% - 8.49% (with autopay), you may be able to save on interest payments. Splash never charges application fees or origination fees, and there are no prepayment penalties if you want to pay off your loan sooner.

Physical Address

812 Huron Rd. E.

Suite 350

Cleveland, OH 44115

Splash Financial Splash Financial View Rates

Disclaimers

* Refinancing or consolidating private and federal student loans may not be the right decision for everyone. Federal loans carry special benefits not available for loans made through Splash Financial, for example, public service loan forgiveness and economic hardship programs, fee waivers and rebates on the principal, which may not be accessible to you after you refinance. 

** Fixed loans feature repayment terms of 5 to 20 years. For example, the monthly payment for a sample $10,000 with an APR of 5.47% for a 12-year term would be $94.86. Variable loans feature repayment terms of 5 to 25 years. For example, the monthly payment for a sample $10,000 with an APR of 5.90% for a 15-year term would be $83.85. 

Sally Herigstad
Written bySally Herigstad

Sally has been writing about personal finance since 1998 and is the author of “Help! I Can’t Pay My Bills” (St. Martin’s Griffin). She is a licensed real estate broker in Washington state and a retired certified public accountant. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Splash Financial
Splash Financial
ExcellentReviews 518
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Trustpilot reviews

See what some costumers are saying about Splash Financial
Splash Financial
ExcellentReviews 518
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Excellent
90%
Great
6%
Average
2%
Poor
1%
Bad
1%
  • author
    Zachary Mora
    Jan 01, 1970
    Simple process the was quick and stress…

    Simple process the was quick and stress free

    ...

  • author
    Tyler
    Sep 24, 2022
    The experience was very wonderful

    The experience was very wonderful. I was able to refinance multiple student loans with ease. Every step of the process was very guided and I never felt lost in what to do next because of the many helpful messages directing me where to go next.

    ...

  • author
    Megan F.
    Sep 23, 2022
    Super easy company to work with

    Super easy company to work with. I appreciated their streamlined processes and quick work on reviewing documentation. I don't think I've ever had a loan experience go so smoothly!

    ...

  • author
    Dharikkumar Patel
    Sep 22, 2022
    Student Loan Refinance

    Fast and easy application process.

    ...

  • author
    Mr. W. Cole
    Sep 21, 2022
    THE BEST SERVICE.

    Great service, happy with my new rate!

    ...

  • author
    dferg
    Sep 21, 2022
    Splash your Loans today!

    This was by far the easiest loan I have ever done. I researched and found this company among the top five in consolidating student loan debt. Then I went to work to apply. I literally did it around 8:00 am one morning, and it took me about 30 minutes to complete the process. I am very excited, I will be able to pay this loan off in seven years or less, depending on my circumstances. No more trying to paying a loan off with a bouncing ball interest rate.

    ...

  • author
    Shawn
    Sep 16, 2022
    Awesome application customer support, and AMAZING rates!

    Awesome. Very helpful and accommodating customer support team as I had questions to finish my application.

    ...

  • author
    Kesean NEWTON
    Sep 15, 2022
    The process was easy and smooth

    The process was easy and smooth. System was easy to navigate and approved in a day.

    ...

  • author
    Maureen Hughes
    Sep 10, 2022
    Thank you for recommending

    Thank you for recommending, Dave Ramsey! Wonderful experience. Super fast and easy.

    ...

  • author
    Emma Combine
    Sep 09, 2022
    Splash financial helped me refinance my…

    Splash financial helped me refinance my private loans that had a super high interest rate that was variable, now I'm getting a fixed low interest rate and couldn't be happier! :)

    ...

  • author
    Jacquelin Morris
    Sep 09, 2022
    The overall experience was great

    The overall experience was great, but at the start it was a bit confusing being asked what my highest degree was( I got a bachelor's first, then went back and got an associate's for something else) when I was going to be using it. Then there wasn't a place to add a second degree, that would have been helpful because I wanted to consolidate laons from both degrees. I got everything worked out but it was some back and forth and submitting more stuff.

    ...

  • author
    Michael Miraglia
    Sep 06, 2022
    Reivew

    Quick and easy unlike other places and Splash has the best rates hands down!

    ...

  • author
    Tyler Ewing
    Sep 05, 2022
    Simple and easy application process.

    Simple and easy application process.

    ...

  • author
    Jason Lowe
    Sep 02, 2022
    Everything went smoothly

    Everything went smoothly. Staff was responsive.

    ...

  • author
    ABS
    Aug 29, 2022
    loan consolidation

    Very easy process and helpful customer service!

    ...

  • author
    Marcus Williams
    Aug 28, 2022
    Fast and Easy

    Fast And Easy. Have a wide range of options to consolidate my private student loans!

    ...

  • author
    Andrew
    Aug 21, 2022
    Excellent rates and excellent customer…

    Excellent rates and excellent customer service.

    ...

  • author
    Ashley
    Aug 20, 2022
    Super easy process!

    Super easy process!

    ...

  • author
    Alex F
    Aug 19, 2022
    Timely response, courteous communication, professional

    Timely response, courteous communication. My application was followed-up and completed within an appropriate timeframe and all of my questions were answered prior to my asking.

    ...

  • author
    Nikita P
    Aug 19, 2022
    SplashFinancial’s sign up process

    SplashFinancial’s sign up process was very simple in regards to explaining financial terms in layman’s terms, having a quick and easy application, and the turnaround for processing and approval/rejection is also fairly fast.

    ...

  • author
    Michael Fernandez
    Aug 18, 2022
    Very kind and we’re very communicative…

    Very kind and we’re very communicative during the entire refinancing process

    ...

  • author
    Gillian Desrosiers Jacome
    Aug 16, 2022
    Easy to do with a great variety of…

    Easy to do with a great variety of finance options. Clear in their terms and policies.

    ...

  • author
    JUDY BARNES
    Aug 15, 2022
    Fast service

    Getting a loan to refinance student loans was easy to do. All correspondence was professional and courteous.

    ...

  • author
    Micah Harris
    Aug 12, 2022
    I wish I would have made this decision…

    I wish I would have made this decision years ago. Thanks Splash !

    ...

  • author
    Carrie Slayton
    Aug 08, 2022
    Splash was quick and super helpful

    Splash was quick and super helpful! It went so much smoother than I expected it to~

    ...

  • author
    Olivia Eide
    Aug 08, 2022
    Splash financial made it seamless and…

    Splash financial made it seamless and easy to refinance my student loan. The customer service representatives were helpful.

    ...

  • author
    Private Grad Re-Fi
    Aug 08, 2022
    Great fixed rate

    Got an insanely good rate on a private student loan re-fi and they made it really easy. 32k 5-yr 2.69% August 22 800+ credit

    ...

  • author
    Kevin Ruiz
    Aug 07, 2022
    So far the process has been easy

    So far the process has been easy, straightforward and no issues. Emails are consistent to keep me in the loop where I am in the process.

    ...

  • author
    Carlos Manzanares
    Aug 05, 2022
    Fast response.

    Fast response.

    ...

  • author
    Nicolas Martinez
    Aug 03, 2022
    Experience was outstanding

    Experience was outstanding, The whole process was clear from start to finish, very easy to navigate and best of all, they got me best rate possible for sure, trust me I checked rates around

    ...

  • author
    Chelsea O'Leary
    Jul 31, 2022
    10/10 Experience!

    This entire process was so simple! My private student loans have been so difficult to manage through my prior loan-provider because I was unable to consolidate them, and with the variable interest, I never know what I would owe each month. Getting all of my loans consolidated into one, with an awesome fixed interest rate, is such a relief. Not to mention, the entire application process and uploading supporting documents was foolproof!

    ...

  • author
    Hannah Schoon
    Jul 30, 2022
    The best way to break up with Sallie Mae

    When I needed to go back to school for my PhD I was worried about being able to afford my Sallie Mae payments (from undergrad). Being able to refinance my loans through Splash Financial was a life saver! I cut my loan payments in half, got a significantly lower interest rate than what Sallie Mae had, and there's no penalty for paying the new loan off early.

    ...

  • author
    Jade Shepardson
    Jul 28, 2022
    Easy and Painless

    Not only did Splash Financial offer me the lowest interest rate, but their process was so easy and hassle-free.

    ...

  • author
    Julcardhom Barcelon
    Jul 26, 2022
    Amazing

    Amazing! Thank you!

    ...

  • author
    Luis Soto
    Jul 26, 2022
    Easy and fast

    Easy and fast, best option to refinance student loans.

    ...

  • author
    A.P.
    Jul 22, 2022
    Fast and great customer servive

    I've been looking into refinancing my student loans for a while now. The monthly payments were unmanageable and I just felt like I was going backwards in progress. Splash really helped in making refinancing easy and painless, and has had fantastic customer service the whole time. I'd definitely recommend to anyone looking to get better control over their finances.

    ...

  • author
    Lourdes N
    Jul 22, 2022
    I actually had a great experience the…

    I actually had a great experience the customer service lady that took care of me was excellent she was so nice and she made it so easy for me.

    ...

  • author
    Jessica Poop
    Jul 21, 2022
    Doesn't deliver on 4.9% rate

    Advertises for 4.9% bit not able to give you anything remotely close...let's say realistically 25.9%. Don't waste the time feeling it out, avoid at all cost 🙄

    ...

  • author
    CARMEN DUONNOLO
    Jul 20, 2022
    Best loan experience ever!

    Best loan experience ever! The team listened carefully and answered all my questions. Very professional and courteous.

    ...

  • author
    Morgan
    Jul 17, 2022
    Easy process

    Very easy process to refinance student loans!

    ...

  • author
    keyli smith
    Jul 12, 2022
    Excellent experience

    Excellent experience, very professional and a quick process, highly recommend!!!

    ...

  • author
    MATINIQUE TAPSCOTT
    Jul 12, 2022
    Overall it was a decent experience

    Overall it was a decent experience. Quick, relatively easy. The app did glitchon me though, so that I had to complete the application the next day.

    ...

  • author
    Kylie Paprocki
    Jul 07, 2022
    Thank you Splash Financial

    Splash Financial made it pretty easy for me in order to get rid of a much higher rate and now and much more comfortable fixed rate. Very Happy with Splash so far.

    ...

  • author
    Zachary Sullivan
    Jul 07, 2022
    Easy process and the best rates around

    Easy process and the best rates around. I was trying to refinance with the company that had my loans, but they were making it much more difficult than it needed to be. Splash had a flawless and great experience

    ...

  • author
    Christian Feaster
    Jul 06, 2022
    Splash was so easy and quick to apply!

    Splash was so easy and quick to apply!! Would highly recommend!

    ...

  • author
    John Garshott
    Jul 05, 2022
    Great service

    Great service. Quick and efficient.

    ...

  • author
    RACHEL FIELDS
    Jul 05, 2022
    Interest rate in the final approval was…

    Interest rate in the final approval was higher than originally quoted.

    ...

  • author
    Trevor
    Jul 04, 2022
    Easy process

    Easy process, great communication. Made refinancing my student loan a breeze. Very happy with the process and saving a lot of money with refinancing.

    ...

  • author
    Brett McAllister
    Jun 29, 2022
    Very pleased

    Very pleased, quick and easy

    ...

  • author
    Samantha
    Jun 29, 2022
    Best rate that I was able to find

    Best rate that I was able to find, and it was very easy to reconsolidate my loans with them.

    ...

  • author
    Sarah Kernig
    Jun 28, 2022
    Great experience

    Great experience! Best rates out there!

    ...

  • author
    Rafa
    Jun 26, 2022
    Very easy process!

    They made this a very easy process and got me the best rate… and I definitely checked around!

    ...

  • author
    AJ
    Jun 24, 2022
    Thank you for your quick and honest…

    Thank you for your quick and honest feedback!

    ...

  • author
    Charles
    Jun 24, 2022
    Overall positive experience

    A little disappointed in the difference between my quoted rate and what I received (I realized it was possible, but still), but still overall a positive experience (and cheaper than what I had).

    ...

  • author
    Matthew Robertson
    Jun 22, 2022
    The woman I spoke to on the phone…

    The woman I spoke to on the phone (sorry I do not remember her name) was extremely polite and very helpful. She answered all my questions and assured me that all was going smoothly with the process as well as explained the time frame of the process. It is people like her that makes me happy I found your company.

    ...

  • author
    Anthony Helman
    Jun 20, 2022
    Loved how helpful everyone was

    Loved how helpful everyone was; could call for anything and get a kind and thoughtful answer.

    ...

  • author
    Elaina
    Jun 19, 2022
    Painless process

    The entire process was extremely easy and not time consuming. Thank you for an easy refinance of my student loan

    ...

  • author
    Corey Ellis
    Jun 17, 2022
    RATE CHANGE - Bait and Switch

    I was sent an offer in the mail (Unsolicited) for 2.29% 5 year fixed and after applying they changed my rate to a 7 year and 3.94%. That is a significant difference. My credit score was 832 verified by Splash, income of roughly $200k/year not including my spouse, plus some investment income. The only debt I have is my house which has +$300k in equity and my student loan. I have an amex cash card that is paid in full every month and a leased car. There was no reason for my rate to change other than a bait and switch. Be careful with this company as your rate is likely to change and you will not know until after they run your credit and complete their underwriting. 2 stars is for the customer service as everyone seemed pleasant.

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  • author
    Christina DiLuzio
    Jun 10, 2022
    very easy!!

    very easy!!! and great deals!!

    ...

  • author
    Kristen
    Jun 08, 2022
    Easy to apply and finalize

    Easy to apply and finalize. Super competitive rates

    ...

  • author
    FERDINAND DUROL
    Jun 08, 2022
    Painless and simple process!

    Painless and simple process!

    ...

  • author
    Rick Leffler
    Jun 07, 2022
    Refinance process was very easy and quick!

    Refinance process was very easy! Percentage and term results came back quickly. Term calculation options were easy to read and helped to quickly decide on the loan I wanted. Splash provided me with cheaper options than the competition! Couldn't be happier!

    ...

  • author
    Michael Corbett
    Jun 02, 2022
    Very easy

    Very easy, efficient, and quick!

    ...

  • author
    M. M.
    Jun 02, 2022
    Splash - Best options and rates around

    The splash financial offered better rates and payment options than all other lenders I could find. In addition to this, the response times were also significantly shorter than most other lenders I had dealt with in the refinancing process. Highly recommend Splash to anybody researching refinance options for student loans.

    ...

  • author
    Hummel
    Jun 02, 2022
    Great Experience

    Fast customer service. Had a very easy time refinancing my student loan. It makes it super easy when you can take pictures with your phone to upload documents.

    ...

  • author
    Kalon Booker
    Jun 01, 2022
    The process was painless and I was able…

    The process was painless and I was able to lower my interest rate from 5.74 to 4.16!!! I plan on coming back when interest rates are better to try again!!

    ...

  • author
    Ross Miller
    Jun 01, 2022
    Very straightforward as hoped

    Very straightforward as hoped

    ...

  • author
    Ashley Pickard
    May 31, 2022
    The process to refinance my private…

    The process to refinance my private student loans was seamless, and I like that there are no origination fees or prepayment penalties.

    ...

  • author
    Greg
    May 27, 2022
    Super easy process would recommend to…

    Super easy process would recommend to everyone use these guys!

    ...

  • author
    Sarah Berkman
    May 25, 2022
    So easy

    So easy, and so nice! I enjoyed receiving a text message and getting an actual response from a real individual.

    ...

  • author
    Chrissy Hill
    May 25, 2022
    Great customer service and very easy…

    Great customer service and very easy process!

    ...

  • author
    Amanda A
    May 24, 2022
    Recommend

    Friendly, fast and professional service.

    ...

  • author
    NICOLE WILES
    May 23, 2022
    Amazing and responsive customer…

    Amazing and responsive customer service! They truly care and helped me get affordable monthly rates!

    ...

  • author
    Nathan Downey
    May 22, 2022
    Splash Financial gave me the best rate…

    Splash Financial gave me the best rate of all the refinancing companies I looked into

    ...

  • author
    WM
    May 22, 2022
    The student load process was super easy…

    The student load process was super easy and quick. Took less than 5 minutes to apply and was approved within 24 hours.

    ...

  • author
    Ryan r
    May 20, 2022
    Great rates super easy

    Great rates super easy, super helpful. But monthly payments did end up being higher for no apparent reason (though only by a few dollars)

    ...

  • author
    ANTHONY MILES
    May 17, 2022
    Great customer service!

    Great customer service!

    ...

  • author
    Cliff
    May 16, 2022
    I found the lowest rate through Splash…

    I found the lowest rate through Splash Financial, and it appears they used some cool loopholes to get me a membership to a credit union I wouldn't have thought I would qualify for to get me that rate. This rate is lower than those I found through a TON of search engines, etc. The process was super simple, quick, and easy. I'm glad I went with Splash.

    ...

  • author
    Chris
    May 15, 2022
    Quick and great rate

    Quick and great rate

    ...

  • author
    Rachel
    May 11, 2022
    Extremely easy process

    Extremely easy process, customer service was very helpful. Quick approval and constant updates on approval process.

    ...

  • author
    Morgan
    May 10, 2022
    Felt cared for all around

    Really clear walkthrough of all the steps & fantastic customer service!

    ...

  • author
    Marlo Bowser
    May 08, 2022
    Excellent

    Very smooth process and super helpful and responsive!

    ...

  • author
    Brendan
    May 08, 2022
    Quick response and great outreach from…

    Quick response and great outreach from customer service on application status and needed documents.

    ...

  • author
    Katherine Greer
    May 06, 2022
    Very helpful and understanding

    I would have to say, even though student loans (private) can be very stressful, especially during these hard times after covid. Splash financial did the unthinkable and helped me with refinancing process. (Literally made me cry tears of joy when my application got accepted).

    ...

  • author
    JAYDEN CONTE
    May 05, 2022
    Everything went smoothly and there…

    Everything went smoothly and there instructions for setting up the new account was very detailed and informative. And the rate we received from Splash was the best we found.

    ...

  • author
    Adam Tudela
    May 02, 2022
    Process was easy and customer service…

    Process was easy and customer service is great!

    ...

  • author
    SAMANTHA KRAMER
    Apr 29, 2022
    Great customer service

    Great customer service, and helped me refinance my loans!

    ...

  • author
    Shay
    Apr 28, 2022
    Easy peasy

    My loans haven’t been paid off yet but expecting in about a week. The process was super easy and splash had many loan options to choose from.

    ...

  • author
    Sierra Hudson
    Apr 27, 2022
    Very simple and easy process

    Very simple and easy process thus far Ready to get started and feeling more optimistic about the future thanks to Splash Financial.

    ...

  • author
    Alma A.
    Apr 27, 2022
    I can see why Dave Ramsey refers people…

    I can see why Dave Ramsey refers people to Splash. No hidden fees, no prepay penalties and it's so easy to apply. I refinanced a loan with them and it was super easy. The people I have spoken to are kind and knowledgeable too. High Recommend them.

    ...

  • author
    Catherine Sager
    Apr 25, 2022
    Friendly to work with

    Friendly to work with, efficient & quick. Very easy process.

    ...

  • author
    James
    Apr 25, 2022
    I saw an add and thought I should look…

    I saw an add and thought I should look should into to my loan refinancing options. It took 5-10 minutes on splash and I had refinance options listed and I was approved in a couple days for a refinanced loan that was a great interest.

    ...

  • author
    ROBYN PARKER
    Apr 25, 2022
    Quick results

    Quick results, easy to navigate online application!

    ...

  • author
    Benito Z
    Apr 22, 2022
    Fast

    Fast, helpful and they gave me a great rate.

    ...

  • author
    SORIANO/MARTA IWONA
    Apr 20, 2022
    Great service

    Great service, efficient communication with a lot of help and support and easy way to get refinancing done.

    ...

  • author
    Courtney H
    Apr 20, 2022
    Quick and Easy

    Made refinancing my student loans with a low fixed rate very easy. Very happy with the lender I was matched with so far, it's been about 2 months.

    ...

  • author
    Marisa
    Apr 17, 2022
    Refinancing changed my life

    I have attempted numerous times to refinance my private student loans through the most reputable names only to be denied every time despite having excellent credit, two degrees, and employment. Discouraged and thinking I was out of options until I could reapply in the unknown future, I continued to pay my private loan servicer LOTS of money that was mostly going towards the interest of the loans. In February, I came across an article about finances and student loan refinance through Splash, a company I have never heard of. I called and spoke with their customer service and they were EXCEPTIONAL. So I applied to refinance my private student loans and I was APPROVED immediately. This is EVERYTHING to me. My student loan debt remains the same but my interest rate is HALF of what it was and my repayment time is shortened by at least 10 years! If I had stayed with my previous servicer, I would have paid at least $100,000 in INTEREST. My new refinance terms with interest is less than a quarter of that. Prior to refinancing I did not think I would ever be debt free, but now I feel like I can live, make goals, and succeed more than ever before. I thank Splash Financial for giving me the chance to better my life and make significant progress towards paying off my debt.

    ...

  • author
    Noemi
    Apr 17, 2022
    Very helpful

    Very quick and easy process. Everything is explained in simple terms. Thank you

    ...

  • author
    Louis Kraus
    Apr 16, 2022
    Low Interest Rate

    Low Interest Rate I received the lowest interest rate possible when I refinanced through Splash Financial. I highly recommend others consider using them to take control of their student loans.

    ...

  • author
    Carolyn Sherwood
    Apr 14, 2022
    Quick and easy

    Quick and easy

    ...

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