Splash Financial Review

BySally HerigstadJan. 17, 2021
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In a Nutshell

Splash Financial is a student loan refinance company whose sole focus is student loan refinancing. Splash works as a loan refinancing marketplace. After you apply with Splash, you choose the bank or credit union lending partner that offers you the rate and terms that work for you.


  • Compare rates from multiple lenders
  • Fast, seamless online loan application
  • No application or origination fees


  • Not a direct loan provider
APRFrom 1.89%
Loan TypesFixed and variable rate loans
Refinance amount$5,000+
Repayment termsVariable rate: 5-25 years
Fixed rate: 5-20 years
Minimum credit score680+
Suitable forBorrowers with higher interest rate loans who want to compare rates from multiple lenders

Splash Financial Splash Financial View Rates

Suitable For?

Splash Financial is suitable for borrowers with good credit scores who want to shop different lenders and reduce the interest rate they are paying on their current student loans. Some borrowers with federally held loans may choose not to refinance in order to remain eligible for benefits applicable to federally held loans.

Loan Features

Splash Financial offers loans with the following features:

  • Fixed-rate APRs from 2.63%
  • Variable-rate APRs from 1.89%
  • Student loan refinancing from $5,000 and up

The Application Process

Take the following steps to refinance your student loans through Splash Financial:

  1. Get your rate estimate. Answer a few questions, and see offers from their network of lending partners.
  2. Submit your application. Choose the rate and lender you want to work with, and secure your rate.
  3. Finalize your loan online.

Loan Eligibility Requirements

The lending partners on Splash Financial generally require the following:

  • Meeting minimum financial standards, such as income and credit score.
  • Graduation from an associate’s or four-year degree or higher, or applicants in the final term of their program at a Title IV eligible school who have an offer of employment in certain medical fields in which they will receive the degree.
  • U.S. citizenship, or for some lending partners, permanent residency status.

Repayment Terms

With Splash Financial, variable loan rates start as low as 1.89%, with a loan term of 5-25 years. Splash’s fixed rate loans start at 2.63%, have a loan term of 5-20 years.

How Safe Is It?

Splash Financial takes the following measures to protect your security:

  • Industry standard security. Splash uses secure servers, and any partner they work with is also required to keep your information safe.
  • SSL Verification. Splash’s verified SSL means they have met some of the industry’s highest standards for identity assurance.
  • SSL Encryption. With SSL Encryption, your sensitive data is safely transferred between your browser and the Splash website.
  • Account safeguards. They use authentication and ID verification to prevent unauthorized access.

Help & Support

Phone Number:  1-(800)-349-3938. Phone support is available Monday - Friday, 9:00 AM to 9:00 PM ET.

You can also chat online with a Splash financial representative, anytime. 


Splash Financial brings together multiple lending partners to find you lower interest rates by refinancing your student loans. It’s fast and easy to apply online and see offers in minutes. With variable rates starting at 1.89% and fixed rates from 2.63%, you may be able to save on interest payments. Splash never charges application fees or origination fees, and there are no prepayment penalties if you want to pay off your loan sooner.

Physical Address

812 Huron Rd. E.

Suite 350

Cleveland, OH 44115

Splash Financial Splash Financial View Rates

Splash Financial customer testimonials

ExcellentReviews 127
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  • author
    Jan 08, 2021
    Helpful customer service

    Process was easy and customer service was very helpful. There was a small hiccup in the calculation of the interest I’d owe when refinancing... I caught it. Not sure if it was my current loan services fault or splash’s but id double check when accepting the agreement. Overall fast and easy.


  • author
    Jan 11, 2021
    Splash Financial Low Rate Scam

    Splash Financial offers preapproved rates that are false and misleading, they get you to supply all your information, then pull a hard credit check on your credit report, which negatively affects your score. I have excellent credit, make a high income, and have always paid my student loans on time. I was preapproved, but after going through the rates they promote, they then offer a much higher rate after doing a hard pull that reveals the same credit info they already knew. They put me through this process twice and each time told me that this would not occur again. Extremely unhappy with their service, I'd be a careful falling trap to their low rate marketing ploys. Citizen Bank has been much easier to work with and have almost the exact same low rates, but actually honor them.


  • author
    Jan 07, 2021
    Erika was kind, patient, helpful .........

    I had run into a challenged with my first application. When I called I got Erika K. a Customer Experience – Shift Lead. She helped me understand why the application was withdrawn and walked me through some options of paths forward. Her explanation took me from frustrated and angry, to understanding and solutions focused. When one of those options involved another company and I had a bad customer experience with the rep from the other company, Erika reminded me it was possible I was talking to a newer employee with less knowledge and experience and encouraged me to call them back and try it again. She reminded me to show grace and move to understand. Erika was kind, patient, helpful and really provided me the best one-on-one service, that I will forever remember and be grateful for. In less than a week, I resubmitted the application, was approved and on my way to a lower interest rate and paying of my debt in 2021! THANK YOU Erika and Splash Financial!


  • author
    Dec 28, 2020
    Lowest rate, helpful team

    Splash gave me the lowest rate, and coupled it with pretty damn good customer service. Would highly recommend!


  • author
    Dec 09, 2020
    Splash was the loan provider I decided…

    Splash was the loan provider I decided to go with based on the best rates received as compared to other providers. The process was very simple and straight forward. Even with having a hard time figuring out which documents were ultimately needed, Sara Tomasheski replied to my emails right away and was extremely helpful with guiding me on how to complete my application. She made my process so much smoother and made sure all my questions were answered!


Splash Financial