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PenFed Review

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Reviews 410

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Alex McOmie
Alex Mcomie
May. 03, 20214 min read

PenFed summary

PenFed is one of the largest credit unions in the United States. It offers competitive student loans and student loan refinancing options for students, parents, and spouses through a partnership with Sallie Mae. With no prepayment fees, a variety of loan options, and a convenient online application, it’s one of the top lenders to consider in 2020.

Pros

  • No prepayment fees
  • Possibility to consolidate partner’s loan through spouse loans

Cons

  • May require a strong credit history
  • Not a direct lender
PenFed at a glance
4.2

Editorial score

Online experience

Has learning resources, access to rates, mobile app

5.0

Customer services and support

Multiple ways of reaching lender, wide range of hours

4.0

Repayment flexibility

Offers multiple repayment plans- but no special repayment programs

4.0

Loan Types Covered

Covers most student loan types

4.0

Eligibility

Doesn't cover bad credit, low income borrowers

4.0

PenFed  PenFed View Rates

Suitable For?

Whether you’re looking for a new student loan, a parent loan, or refinancing on an existing loan, PenFed provides affordable rates and an easy online application. It also allows partners to consolidate their own separate loans into a combined spouse loan with one easy payment.

Loan Features

PenFed offers a number of loan types through a partnership with Sallie Mae. Along with loans for parents and undergraduate students, they also provide targeted loans for graduate students attending business school, medical school, dental school, law school, and more. Many loans come with four free months of Chegg study, which includes solutions to textbook questions and 24/7 professional availability.

The Application Process

When you select a PenFed loan, you’ll be redirected to the Sallie Mae website to complete their online application. After choosing a loan type, the form will ask for some basic information including your status (student/cosigner/sponsor), the school you’re attending. From there, it will provide details about the available loans and ask if you want to continue.

All things considered, the application process is relatively seamless, and you’ll be able to receive a result in as little as 15 minutes. Remember that Sallie Mae is the creditor for PenFed student loans—you’ll be applying to, getting money from, and making payments to Sallie Mae rather than PenFed.

It's important to note, that while PenFed is a credit union, you do not need to be a member in order to apply. If you choose to accept the loan you will become a member for free. 

Loan Terms

PenFed offers a variety of loans together with Sallie Mae, and your loan may have different terms depending on what you’re looking for. That said, most new loans have flexible maximums, allowing borrowers to take out anywhere from $1,000 up to the full cost of attendance as certified by their institution.

Repayment Terms

The specific terms of your loan will depend on a number of factors including your credit and the type of loan you’re applying for. For refinancing loans, fixed rates range from 2.69 - 5.63% while variable rates go from 2.13 - 5.25%.

Furthermore, there are no prepayment fees, so you’ll have the opportunity to pay off the loan more quickly in order to save money on interest. Most loans run from between five and fifteen years, but again you can always pay it off more quickly if you have extra cash on hand.

Sallie Mae also offers deferments for up to 60 months for undergraduate loans and 48 months for most graduate student loans. Keep in mind that interest will continue to accumulate throughout the deferment, which could lead to greater total interest payments.

How Safe Is It? 

As mentioned earlier, PenFed offers student loans through a partnership with Sallie Mae, which is one of the largest and most well-known student loan providers in the United States. While Sallie Mae is a private lender, it’s still a safe option if you’re looking to borrow money.

Similarly, PenFed itself is one of the largest credit unions in the United States, and it has a strong reputation that dates back to the 1930s. Make sure to enable two-factor authentication on your account in order to keep your information as safe as possible. The platform’s secure messaging options will also enable you to contact support without putting any sensitive data at risk.

Help & Support

PenFed offers an informative set of 29 FAQ articles covering common questions about their services. There are also several ways to contact their team directly for additional assistance—you can call, fax, send an online message, or securely upload a support request. 

Phone support is available in the United States from 7 AM to 11 PM Eastern on weekdays, 8 AM to 11 PM on Saturdays, and 9 AM to 5:30 PM on Sundays. Their contact phone numbers are 724-473-6333 and 1-800-247-5626.

Summary

PenFed has everything most borrowers are looking for in a student loan provider: competitive rates, a reliable lending history, numerous loan and refinancing options, and an easy online application process. Whether you’re looking for a student loan, parent loan, spouse loan, or refinancing, PenFed is a good place to start—particularly if you have a strong credit history.

Physical Address

2930 Eisenhower Avenue

Alexandria, VA 22314

13220 Fort Street

PenFed  PenFed View Rates

Alex McOmie
Written byAlex Mcomie

Alex serves as the Managing Editor for Money Done Right and covers personal finance topics for Eleven Writing. He’s particularly interested in the way seemingly small adjustments can transform a person’s financial outlook. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews

See what some costumers are saying about PenFed
PenFed
ExcellentReviews 410
on
Excellent
86%
Great
4%
Average
2%
Poor
1%
Bad
7%
  • author
    Gerald
    2 days ago
    My experience with PenFed was a very…

    My experience with PenFed was a very good one. The application process was easy and everyone I spoke to was kind, considerate and knowledgeable.

    ...

  • author
    Erika
    2 days ago
    Overall amazing

    Overall amazing, fast, efficient, & highly recommend Pen Fed!

    ...

  • author
    Roy Vance
    3 days ago
    A1 fast and good rates

    Great rates and tranfers

    ...

  • author
    Keith Beppler
    Oct 20, 2021
    Fantastic service with great rates and…

    Fantastic service with great rates and friendly experts. Also competitive in all services offered.

    ...

  • author
    Chris Lenga
    Oct 20, 2021
    Quick and helpful solutions.

    Went through the process of a refinance after creating a bank account with them. The rate wasn't as competitive as another vendor, so I declined the refinance. I received an email a day later saying that they were moving forward with the refinance, even though I declined it. Gave them a call and their automated system wasn't the smoothest. Reached two individuals and within about five minutes my situation was handled. Thanks for making something such a smooth process! So many other companies I'd be sitting there for an hour to address a concern like this. Pretty excited to see how banking with them is.

    ...

  • author
    Robert .Rodriguez
    Oct 19, 2021
    So far PenFed has treated me with…

    So far PenFed has treated me with golden gloves in building a my financial future.

    ...

  • author
    Harold Sanders
    Oct 19, 2021
    Best bank

    Best banking experience I ever had, I highly recommend It.

    ...

  • author
    Ronald Begger
    Oct 19, 2021
    Unsatisfied

    I wasn't to happy with penfed. I got proved for a loan. Then I emailed then to see if they could put it in my checking account. They never got back to me. So I haven't sign the loan papers. Not until they get back to me. So I am very unsatisfied with them.

    ...

  • author
    Wendy Nimmons
    Oct 19, 2021
    Easy loan process!

    Easy loan process and so far no problems.

    ...

  • author
    Patricia Fleming
    Oct 18, 2021
    Thank you PenFed for providing me with…

    Thank you PenFed for providing me with a personal loan so I can consolidate my bills into one payment. Your online process was easy and prompt.

    ...

  • author
    Osiris Savar
    Oct 18, 2021
    Easy to navigate

    Easy to navigate , fast and straightforward.

    ...

  • author
    Jonathan Dawson
    Oct 17, 2021
    The online process was very easy

    The online process was very easy. This is a good place to do your banking

    ...

  • author
    Weldon Vogt
    Oct 17, 2021
    Fast

    Fast, simple and easy.

    ...

  • author
    Deb Johnson
    Oct 16, 2021
    Great experience with this credit union…

    Great experience with this credit union lots to offer

    ...

  • author
    rocky
    Oct 15, 2021
    very fast professional service

    very fast professional service great rates

    ...

  • author
    Edward shattuck
    Oct 15, 2021
    I tEasy processhought it would be a long process…

    I thought it would be a long process but it wasnt and i understood everything that was presented to me thank you Edward Shattuck

    ...

  • author
    Nanci M. LambCranford
    Oct 15, 2021
    PenFed; The Manifested Answer to My Prayer…

    PenFed is the long awaited manifestation to my answered prayer. The application process was so easy that I was driven to research any possibile connections to fraud or scam accusations against PenFed. What I discovered were high approval ratings, from various entities throughout diverse genres. The entire experience proceeded, unhindered, due to the knowledgeably professional assistance of numerous assistants, exhibiting compassionate interest and an eager kindness to provide help and reassurance, whatever the needed format.

    ...

  • author
    Nibo
    Oct 14, 2021
    Excelent services and competitive…

    Excelent services and competitive interest rate.

    ...

  • author
    Cieara Wilson
    Oct 14, 2021
    Very fast and easy application.

    Very fast and easy application.

    ...

  • author
    Henry
    Oct 12, 2021
    not for now maybe later

    not for now maybe later

    ...

  • author
    Jeanette Robinson
    Oct 12, 2021
    Quick and Stress-free

    My experience with Penfed was quick, prompt, and stress-free. I would definitely recommend them for all your financial needs.

    ...

  • author
    Michael Howard PhD
    Oct 12, 2021
    Excellent professionalism with…

    Excellent professionalism with outstanding customer service, very pleased

    ...

  • author
    Stanley Pearson
    Oct 11, 2021
    My experience with Penfed was quick and…

    My experience with Penfed was quick and seamless.

    ...

  • author
    Scott Miller
    Oct 10, 2021
    The best and easy application process…

    The best and easy application process of any banks..Love them and recommend using them....

    ...

  • author
    Lawrence Randle
    Oct 09, 2021
    MY REVIEW IS THANK YOU FOR GIVING…

    MY REVIEW IS THANK YOU FOR GIVING MYSELF AND SO MANY OTHERS FOR AIDING IN FINANCIAL SECURITY!

    ...

  • author
    Tracy Pavlas
    Oct 08, 2021
    Highly recommend

    Highly recommend

    ...

  • author
    Elida Hager
    Oct 07, 2021
    Great customer servics

    Site is simple, user friendly. Quick response from customer service.

    ...

  • author
    Craig Ramsey
    Oct 07, 2021
    Great service and fast processing

    Great service and fast processing. Highly recommended.

    ...

  • author
    Martin Pereyda
    Oct 07, 2021
    GREAT EXPEREIENCE WITH THE WEB SITE AND…

    GREAT EXPEREIENCE WITH THE WEB SITE AND THEIR PEOPLE ARE VERY HELPFUL AND FRIENDLY

    ...

  • author
    David S
    Oct 06, 2021
    With such a great on deal on the Credit…

    With such a great on deal on the Credit Card. The application was very easy to fill out. Had approval in minutes.

    ...

  • author
    Mark
    Oct 06, 2021
    Process was super easy from start to…

    Process was super easy from start to finish, response was super fast. Would recommend definitely.

    ...

  • author
    Karen Bedsaul
    Oct 05, 2021
    The website is very easy to use and…

    The website is very easy to use and navigate. The employees are always friendly when you need to contact them.

    ...

  • author
    Oscar Burnett
    Oct 05, 2021
    One of the best credit unions out…

    One of the best credit unions out there!!!

    ...

  • author
    Michael Williams
    Oct 05, 2021
    The credit card application is simple…

    The credit card application is simple and easy not complicated the best experience I’ve had with applying for credit

    ...

  • author
    Irvin-Sacramento,CA
    Oct 04, 2021
    Swurvin irv

    The best loan experience I've ever had

    ...

  • author
    Vickie Schelk
    Oct 04, 2021
    Fast response

    Fast response. Friendly, knowledgeable staff.

    ...

  • author
    Sewanna Griddle
    Oct 03, 2021
    Great experience!!!!

    Great experience all around. Fast and efficient service.

    ...

  • author
    Peter Woodland
    Oct 03, 2021
    The Way Banking Should Be

    I have been a PenFed customer for several years and have always been satisfied in my dealings.

    ...

  • author
    David Black
    Oct 03, 2021
    Would recommend to family and friends.....

    great experience. easy process. very professional....

    ...

  • author
    Kwaku Agyeman-budu
    Oct 02, 2021
    Penfed credit union is people's union ,they are always ready to help the helpless, count on them and you will never regret.

    Good credit union

    ...

  • author
    George Stipe
    Oct 02, 2021
    Great credit card

    Seen an advertisement and was able to apply online. Was fast, efficient, and great card rates.

    ...

  • author
    Javier
    Oct 02, 2021
    I Strongly recommend PenFed

    The best customer service and incredible lowest interest in person and credit card.

    ...

  • author
    Ginger Johnson
    Oct 01, 2021
    Customer Service Person Changed My Mind…

    Customer Service Person Changed My Mind About Doing Business With Your Company Thank You

    ...

  • author
    Eduardo Ortega
    Sep 30, 2021
    Low auto loans rates

    Super low auto loans rates, excellent iPhone app

    ...

  • author
    David Caldwell
    Sep 30, 2021
    Great card with good rewards!

    My experience was great applied for a rewards credit card the process was good got approved!

    ...

  • author
    Subhan Aslamy
    Sep 30, 2021
    Excellent job

    Excellent job

    ...

  • author
    Linda Gomez
    Sep 29, 2021
    I highly recommend Penfed

    I highly recommend Penfed. I been a member since 1987 and I have never had any issues. The customer service is excellent.

    ...

  • author
    Olester Brandon
    Sep 28, 2021
    Teller gave wrong info.

    Teller gave wrong info.

    ...

  • author
    Alicia Toledo
    Sep 27, 2021
    It is a bank where the services are…

    It is a bank where the services are magnificent, always ready to help the client, I can say that it fulfilled my expectations

    ...

  • author
    Jonathan Brown
    Sep 26, 2021
    Terrible Process. Nobody knows anything.

    It was never clearly initially stated in what format did Penfed want me to upload my paystubs until 3 days later after already submitting my paystubs twice and having them removed by your system without notifying me of why. Also when speaking to phone reps they stated I was approved for a 30k loan and could go into a branch to finalize my paperwork and have a check cut the same day instead of waiting for one in the mail however when I went to the branch in the Wallstreet area not only did it take them over a hour to upload my identity verification documents because their "system was slow" and they was sure how to properly do it but the rep in the branch told me I am only approved and allowed to receive a 20k loan and I will still have to wait for a check in the mail because they only cut checks for auto loans. He was extremely unhelpful and the whole process was terrible. It was frustrating and a rollercoaster of emotions from poor communication even those I constantly reached out for information everyday sometimes 3 times a day.

    ...

  • author
    Anthony Irwin
    Sep 26, 2021
    Amazing service outstanding people very…

    Amazing service outstanding people very helpful excited to start my account with them

    ...

  • author
    Yolanda Otey
    Sep 26, 2021
    A Great Company to work with!..The…

    A Great Company to work with!..The Customer Service is phenomenal!!....The Application process is Easy and Quick...Great Promotion 0% up to 12 months on Balance Transfers

    ...

  • author
    Melvin Little
    Sep 25, 2021
    Credit card application

    Application process was very easy and speedy. Decision was immediate and prompt. Overall very good experience!

    ...

  • author
    Mrs. Dellard
    Sep 25, 2021
    Applying was quick and easy !

    Applying was quick and easy !

    ...

  • author
    John R or Jeannine S Ball
    Sep 24, 2021
    PenFed Credit service

    This company gave quick efficient service.

    ...

  • author
    Chaz Greer Soracco
    Sep 24, 2021
    Offers great opportunities

    I applied for a personal loan on a Sunday, got approved on Monday and had my funds by Friday! Application process was super quick and easy, did everything online and never even had to speak to an actual person. Their rates are good and payments are reasonable. Penfed is my go to for all my financial needs now!

    ...

  • author
    Clifford Benjamin Jr.
    Sep 23, 2021
    Penn Fed is great to work with

    Penn Fed is great to work with! They are fast and simple with competitive Rates. I would recommend them to anyone.

    ...

  • author
    Robert
    Sep 23, 2021
    Choose PenFed for a seamless experience

    PenFed was the easiest, fastest application that I've ever filled out. Without PenFed I would not have been able to pay for bills that needed to get paid. PenFed gave me an answer within minutes. I would recommend PenFed to anyone that is considering loan options.

    ...

  • author
    Armando
    Sep 23, 2021
    Easy application and good rates.

    Easy application and good rates.

    ...

  • author
    Ken Sorrells
    Sep 22, 2021
    Best credit union I have ever worked with.

    Best credit union I have ever worked with. Rates are great, approval process is quick. PenFed is now the first place I go to for my financial needs.

    ...

  • author
    hannah gerrick
    Sep 22, 2021
    Penned is a great place to start a…

    Penned is a great place to start a relationship with a good trust worthy bank

    ...

  • author
    Agida Quitugua
    Sep 22, 2021
    I Strongly recommend PenFed to all who…

    I Strongly recommend PenFed to all who appreciate awesome no hassle financial service.

    ...

  • author
    Wanda Sanchez-Pierluissi
    Sep 22, 2021
    Sanchez Loan

    It was the most amazing experience, I felt secure, trusting, and he was an extraordinary professional. Thank you

    ...

  • author
    Derrick
    Sep 21, 2021
    There application process is easy and…

    There application process is easy and simple. Even there loans are reasonable. Give them a try. You want be disappointed.

    ...

  • author
    James baker
    Sep 21, 2021
    I’m very happy with the service I…

    I’m very happy with the service I received thrown out the online application

    ...

  • author
    Sidney Davis
    Sep 19, 2021
    Outstanding services and prompt…

    Outstanding services and prompt courteous response.

    ...

  • author
    Curtis McCoy
    Sep 18, 2021
    Good Customer Service

    I had not heard of Pen Fed Credit Union received a pre approval offer in the mail for a credit card, check into the products offered, called and got answers to my questions, the representative was very professional.

    ...

  • author
    Diana Perdue
    Sep 17, 2021
    PENFED online application process was…

    PENFED online application process was easy and quick. The balance transfer was also user friendly. Overall all good experience.

    ...

  • author
    Majed Rizk
    Sep 16, 2021
    Very satisfied with application…

    Very satisfied with application process. I felt secure while filling the credit card application. Approval was fast. Thanks for a job well done.

    ...

  • author
    GSDENALI
    Sep 16, 2021
    Signing of application online a…

    Signing of application online a complete failure

    ...

  • author
    Tim Schwent
    Sep 14, 2021
    FALSE ADVERTISING

    This credit union uses false advertising. They advertise a great rewards card then send you a poor rewards card claiming you did not qualify for the better rewards card. We have over 815 credit rating from the reporting service PenFed uses and a 100% on time payment record with no derogatory remarks and still do not qualify. Also since we pay 100% of our credit card charges each month and have no "revolving credit" (in other words, a balance they can charge interest on) we also don't qualify for their best rewards card. This is just a come on to hook you in. Go somewhere else for a better deal.

    ...

  • author
    faith
    Sep 13, 2021
    Great customer service

    The application and processing of my membership and credit card application was fast, efficient and professional - kudos

    ...

  • author
    James Anderson
    Sep 12, 2021
    Very easy process.

    Very easy process.

    ...

  • author
    DAVID VAZQUEZ
    Sep 12, 2021
    Excellent and fast automates systems…

    Excellent and fast automates systems that provides accurate and fast information in a matter of seconds.

    ...

  • author
    Armando
    Sep 11, 2021
    Easy and smooth process,

    Easy and smooth process,

    ...

  • author
    Robert Jaurigue
    Sep 10, 2021
    Log on

    Can’t seem to log in , haven’t been able to establish a user or password.

    ...

  • author
    don upshaw
    Sep 10, 2021
    Excellent credit union

    Excellent credit union, quick response

    ...

  • author
    Aliyu Abubakar
    Sep 10, 2021
    Pretty much the worst financial institution I have dealt with

    Pretty much the worst financial institution I have dealt with. I am just waiting for the insurance charge on my loan to be removed so that I can close my account and move my car note somewhere else. Quite a number of confused individuals from the loan dept to the insurance department. I refinanced my truck that had been parked for over a year. The insurance had expired. They added $5757 to my loan for insurance. I told them to take it off and that I would add the truck to my insurance. They asked for proof of that and told me it was going to take 48 to 72 hours to get the charge off my insurance. After over 72 hours, and after verifying that I had insurance, they said it was going to take 10 business days to get the charge off. I had a buyer for the truck but now I have lost several potential buyers because of this. Too many inconsistent interpretations of their policy by different cus service reps. Terribly disappointed.

    ...

  • author
    Jessica
    Sep 10, 2021
    Worst company to work with

    This is the worst company to work with. Their customer service is horrible and no one ever knows what they are talking about. I refinanced my vehicle with them and they held my title. When I tried to get them to send it to me so I could sell my vehicle I had to call them 5 separate times and every time was a different story. When they finally did mail out my title they mailed it to an old address which is not the one they have on file. Their answer was that I have to wait for it to be delivered, sent back to them, and then they will mail it out to me again to the correct address. Do not use this company.

    ...

  • author
    Barbara-Jo Savell
    Sep 10, 2021
    I highly recommend Pentagon Federal Credit Union!…

    Pentagon Federal Credit Union is one of the nicest, easiest businesses I have ever had the pleasure of dealing with. Unlike many banks, they actually seem more willing to work with a client, more reasonable interest rates! I highly recommend Pentagon Federal Credit Union!

    ...

  • author
    chaztee
    Sep 09, 2021
    How All Banks Should Be

    PenFed has competitive rates and a streamlined loan process. Everything was spelled out and painless. Immediate decision and quick deposit of funds. I've worked with them on multiple loan products and have been satisfied each time.

    ...

  • author
    Robert J. Christmann
    Sep 09, 2021
    Going Through The PENFED Application Process

    My experience with PENFED has been nice. Maybe this was because I had been rejected a couple of times in the past. As a consequence we have had a chance to better familiarize ourselves with each other. When the last application arrived through The US Post Office, I submitted it through the Internet, and got a nice detailed positive answer in about 20 seconds.

    ...

  • author
    Penny Pincher
    Sep 09, 2021
    Easy application process / trusted organization

    Easy application process / trusted organization / feel very secure using this company.

    ...

  • author
    Yankee Garrett
    Sep 08, 2021
    Quick, clear and easy application process

    I was glad to receive the PenFed offer in the mail. So many of the offers I get are not all that great. I'm getting a great rate, balance transfer offer, and cashback benefit. Also, my wife asked me why I didn't contact one of my existing credit unions to get a credit card. I answered that neither one of them sent me an offer, and they already have most all of my information. If PenFed wants to fight for my business, I might as well give them a chance. The online application process was quick and easy. Transparent and understandable, not a great mystery. I think I'll be able to work with them and manage this credit card well to build even better credit.

    ...

  • author
    Mark
    Sep 08, 2021
    Great service

    Great service and great rates and the process on line is simple and fast.

    ...

  • author
    Will
    Sep 08, 2021
    Great credit union!

    Great credit union!! Credit app was easy and instant approval!! No hurdles sign couple documents and that was it!!

    ...

  • author
    Brenda Knox
    Sep 07, 2021
    Excellent Services…

    Very professional services and quick to answer all of my questions. They get the job done, in fulfilling your needs.

    ...

  • author
    poncho santiego
    Sep 07, 2021
    Excellent credit card rates.

    Excellent credit card rates.

    ...

  • author
    Bruce A Dexter
    Sep 07, 2021
    PenFed offers amazing financial…

    PenFed offers amazing financial services opportunities. I am abundantly grateful that I seized the chance to take advantage of them..BD

    ...

  • author
    Pam Rivers
    Sep 07, 2021
    Great customer service!!

    Great customer service and responds to requests quickly.

    ...

  • author
    J RIvera
    Sep 07, 2021
    Smooth and easy credit card Application process

    Application process for credit card was very easy and smooth.

    ...

  • author
    Jayson Martínez
    Sep 06, 2021
    PenFed is the Best of the Best!

    PenFed is the Best of the Best!

    ...

  • author
    JMichael
    Sep 04, 2021
    Responded to a mailer with a decent…

    Responded to a mailer with a decent interest rate and received a decent line of credit.

    ...

  • author
    Fred Hampton
    Sep 03, 2021
    Pre approval letter & easy application

    I received a pre approval application in the mail. The rewards looked great so filled it out and submitted online and was approved. Very easy. Looking forward to building a great relationship with PenFed.

    ...

  • author
    Uriah Acquisit
    Sep 01, 2021
    Simple application

    Simple application, fast processing, fair rates. Highly recommended!

    ...

  • author
    Deborah Dixon
    Aug 31, 2021
    I applied for a PenFed Credit card and…

    I applied for a PenFed Credit card and got one with a decent interest rate and cash back option.

    ...

  • author
    Rene Velazquez
    Aug 29, 2021
    I apply for a loan at PenFed Credit…

    I apply for a loan at PenFed Credit union. The process was very simple. I got a very good rate. Which I am very happy about.The representative was very helpful, and very professional. I recommend PenFed Credit union without reservations.

    ...

  • author
    D
    Aug 27, 2021
    Credit Card Application

    I'm an existing member and the application for a new credit card was very easy and fast. Would recommend to everyone.

    ...

  • author
    Darrell Westfall
    Aug 27, 2021
    Penfed refuses to stop payment!

    I was scammed today by a cloned Penfed representative that informed me my debit card had been hacked. I.lost $1000 because my bank Penfed refused to stop payment! I had talked to the fraud department, the dispute department, and credit card security department, and they refused to stop payment on an action not completed! I now am thinking that if Penfed won't stop payment on an action not completed, when will they! BEWARE! BEWARE! BEWARE!

    ...

  • author
    Soho HC Byrne
    Aug 26, 2021
    From application to approval

    From application to approval, Pen Fed was the fastest, easiest process which got me the money I needed. I applied to them after applying to 3 other institutions. While the other guys were still trying to shave points off apr in competition, Pen Fed blew them away in terms of APR, length of loan and fees. They were the most reasonable, providing me with a loan that I can manage.

    ...

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