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Nelnet Bank Review

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Sally Herigstad
Sally Herigstad
May. 03, 20214 min read

Nelnet Bank summary

Nelnet Bank, based in Draper, Utah, offers nationwide student loan refinancing and consolidation. You can apply for a loan on their website and generally receive funding within 10-14 days from when you sign your agreement.

Pros

  • Close on a loan fast
  • Co-signing options available
  • Direct lender

Cons

  • Only available to graduates with a Bachelor’s degree or higher
  • High credit score required
Nelnet Bankat a glance
4.0

Editorial score

Online experience

Good online resources, but no access to rates

4.0

Customer services and support

Multiple ways of reaching lender but limited hours

3.0

Repayment flexibility

Offers multiple repayment plans- but no special repayment programs

4.0

Loan Types Covered

Covers most student loan types

4.0

Eligibility

Loans available to all credit types, income levels, and loan types

5.0

Nelnet Bank Nelnet Bank Visit Site

Suitable For?

Refinancing or consolidating student loans is one way to help you make the most of your college investment. Borrowers with good credit with a Bachelor’s degree or higher who want to apply online with a direct lender should consider Nelnet Bank.

The Application Process

You can apply for a loan from Nelnet bank in as little as two minutes. Here’s how:

  1. To check interest rates and apply for a loan, follow this link to Nelnet Bank and click “Get Started”
    - Checking your rate results in a soft credit pull, which will not affect your credit score
  2. Create an account by filling out a short application. 
  3. Review and select a loan rate, term, and payment.
    - Disclaimer: If continuing through the remaining application process, you will be asked to submit to a full credit authorization in order to validate your application, which will trigger a hard credit pull. This may affect your credit score.
  4. Upload required documents, such as documents to verify your income and underlying loan information. 
  5. Once you receive your Final Disclosure, you’ll get the required 3-business days, during which you have the option of cancelling the loan application. 
  6. You will receive a letter fromNelnetBank with information on how to begin making payments on your loan.

Loan Eligibility Requirements

The main eligibility requirements for obtaining a loan from Nelnet Bank are:

  • Minimum annual income of $36,000
  • Minimum credit score of 680
  • Bachelor’s degree or higher
  • Be a U.S. citizen or have permanent residency status

If you don’t meet the income, credit score, or U.S. citizen or residency status requirements, you may still qualify if you have a cosigner who meets these requirements.

Loan Features: APRs, Loan Amounts & Repayment Terms

Nelnet Bank has entered the student loan refinancing and consolidation field with a mission to help families achieve their financial and educational dreams. With over forty years of experience in the student loan servicing business, they offer competitive rates, easy online loan applications, and a belief that trust is foundational to their success in banking.

Check out their main student loan consolidation terms:

  • Fixed APR:
    2.55% - 6.14%
  • Variable APR:
    1.95% - 5.63%
  • Refinance amounts from $5,000 to $500,000
  • Repayment terms from 5 to 25 years
  • Consolidation of both federal and private student loans

How Safe Is It? 

Nelnet Bank, operating the Nelnet Bank mobile apps and NelnetBank.com, uses physical, procedural, and electronic safeguards to protect your privacy and security. 

Nelnet Bank requires you to use a browser that supports the use of Secure Socket Layer, an encryption technology that helps keep your data secure.

Your personal information is used only by Nelnet Bank and their affiliates to provide services, comply with laws, or carry out internal company functions.

Help & Support

You can get in touch with Nelnet Bank in any of these ways:

  • Use the online form to ask a question.
  • Email Nelnet Bank at Loans@NelnetBank.com.
  • Call 800-446-4190 between 7:00 AMand 8:00 AM CT, Monday through Friday.

FAQs

Q. How long has Nelnet, Inc., been in business?

A. Nelnet, Inc., which backs Nelnet Bank, was formed as a Nebraska corporation in 1978. Nelnet is one of the nation’s largest student loan servicers.

Q. Is Nelnet Bank covered by the FDIC?

A. Yes.

Q. Does Nelnet Bank offer private student loans?

A. Nelnet Bank currently offers student loan refinancing only.

Summary

Nelnet Bank is a direct lender that offers refinancing and consolidation of student loans.  You can use their online platform to quickly apply for a loan, and borrowers will typically receive funding in less than 2 weeks. Check out Nelnet Bank's website to determine if it’s a solid option for you. 

Address

13907 S. Minuteman Dr., Ste. 250

Draper, UT 84020

Nelnet Bank Nelnet Bank View Rates

Sally Herigstad
Written bySally Herigstad

Sally has been writing about personal finance since 1998 and is the author of “Help! I Can’t Pay My Bills” (St. Martin’s Griffin). She is a licensed real estate broker in Washington state and a retired certified public accountant. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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