Pet Assure Review

ByBestmoney StaffDec. 30, 2020

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In a Nutshell

Pet Assure is a veterinary discount plan that has been around since 1995. Pet Assure provides members with a 25% discount on all veterinary services from the time of service. Well, sick, and emergency visits are included for all types of pets in all stages of health, with virtually no exclusions.

pros

  • Zero deductible
  • Unlimited lifetime cover

cons

  • Not all vets accept it
  • Only 25% reimbursement

PetAssure PetAssure Visit Site

Highlights

  • 45-day money-back guarantee
  • All pets accepted
  • Pre-existing conditions covered

What Pet Assure Covers 

The simple answer is that Pet Assure covers anything and everything.

Pet Assure is not an insurance policy, but a veterinary discount plan - the veterinarian gives you a discount right at the time of service. Your Pet Assure membership entitles you to a straight 25% off your pet’s medical bills, at one of the program’s participating vets.

Limits and Deductibles 

There are no limits or deductibles. However, payout is limited to 25% of your total vet visit expenditure.

Value For Money

Pet Assure costs $79 a year for a single cat or other small animal and $99 a year for a dog or other large animal. There is also a family plan, which covers up to 4 animals for $149 a year; and an unlimited plan, which covers every pet in your household for $199 a year. All plans incur a processing fee of $5.00 and have a 45-day money back guarantee.

Age Limits 

There are no age limits. You can buy a Pet Assure membership at any age and your pet will be covered with no exclusions or conditions. 

The Fine Print: What Isn’t Covered? 

Pet Assure covers anything and everything, including pre-existing conditions.The catch is that not all vets participate in the plan. You’ll have to find a vet that accepts it in order to benefit. You can find a list of participating vets by searching your ZIP code on Pet Assure’s website.

Conclusion 

Pet Assure’s 25% payout is low compared to insurance reimbursements, but may still be a great value for many pet owners. It’s affordable and has virtually no limits or exclusions. This makes it an ideal program if you have an older pet or a pet that suffers from conditions that are excluded by most other insurers, or if you can't afford to insure multiple pets.

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PetAssure customer testimonials

GreatReviews 70
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Excellent
71%
Great
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Average
6%
Poor
3%
Bad
16%
  • author
    Susanna Wauneka
    Apr 14, 2021
    My Red heeler(Missy) had surgery on…

    My Red heeler(Missy) had surgery on 3/9/21at Scott Animal Hospital in Winslow, AZ for tumor removal and we showed the vet tech the Pet Assure papers. She took the papers and looked into them. Later she said, she talked to a person from Pet Assure. She explained that the vet office would not give us a discount because the fee was already at a low rate. The person from Pet Assure told them to charge us more so, we could get a discount. Our total cost was 760.50. We were fortunate to hear of SCRATCH PAY and they covered the 90% and we pay the rest out of pocket. So, now we pay monthly to SCRATCH PAY for the amount we asked for 650.00. Therefore, we have decided end our business with PET ASSURE.

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  • author
    Emily Creed
    Apr 07, 2021
    Horrible info

    I looked at their website and they are just as bad as big pet stores. They were talking about housing two or more geckos together. Anyone who has done any research on geckos knows that you should never ever house geckos together under any circumstance other than breeding. And so much more. DO NOT TRUST THEIR INFO ON PETS.

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  • author
    SW
    Apr 06, 2021
    Not worth it

    I decided to get my dog insurance last year through Pet Assure. After trying to use the discount at a participating practice I was told to pay in full and send a copy to Pet Assure to be reimbursed for the 25% of my bill, after calling Pet Assure and explaining what happened Pet Assure told me that is not how they do reimbursement and they could do nothing to reimburse me. This happened 3 times before I changed vets and dropped Pet Assure before getting a full refund.

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  • author
    Ross A
    Feb 10, 2021
    Avoid this company at all costs

    Do yourself a favor and avoid this company. I have paid into this waste of money for years. I finally took my cat to the vet and ended up with 800.+ in bills. I reached out to Pet Assure and was told I needed to present my card at the time of payment to receive the discount. They would not give me a discount after the fact. I explained I had no idea I needed a card and assured her they never sent me a card. The very unfriendly lady told me They no longer mail cards and I should have printed of a virtual card. HOW AM I SUPPOSED TO KNOW THAT. This company is very disappointing and I am also complaining to my company for partnering with such a shady company. Disgraceful is all I can say. I cant even cancel my member ship until my company renews insurance 10 months from now.

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  • author
    Kaleah Marie
    Feb 07, 2021
    Thanks for telling me chinchillas are…

    Thanks for telling me chinchillas are nice 😅😀

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