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One Finance Review

Simplified checking and savings account for any income

Reviews 162
One Old
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One Old
One Old
Poor
Reviews 162
Catherine Miller
Nov. 15, 2022
2 min read
Catherine Miller
One Old Summary
One is a relatively new entry to the online banking world, with a host of features focused on building your financial wellbeing. These include an Early Paycheck service, the One debit card with auto-save capabilities, personal and shared savings Pockets, and a Credit Line service that’s built in. If you’re looking for a modern bank account and debit card that helps you do more with your money, One could be a great choice.

Pros

  • Get paid early when you set up a paycheck direct deposit
  • Up to 3.00% APY in the Auto-Save Pocket
  • Create and share unlimited Pockets to portion out your money

Cons

  • No traditional joint account feature
  • Can only open one Save Pocket and one Auto-Save Pocket

One Old at a glance

8.4
Editorial score

Fees?

No fees at all
10.0

Security

FDIC insured, SSL/AES encryption and supports 2 factor and biometric authentication
10.0

Customer service

Limited customer service
4.0

Online experience

Excellent user friendly site with transparency of rates and full online banking capabilities
10.0

Mobile experience

User friendly mobile app that offers most mobile banking features, may not be available on all devices
8.0

One Old One Old Visit One

Advantages Over Traditional Banks

One was set up in 2019 and has a real focus on the financial wellbeing of its customers. It has no fees or minimum balance, making it an accessible alternative to traditional banking. Its features like Early Paycheck, shareable Pockets, and a higher interest rate for savings than many traditional banks make it a good choice if you’re looking to make the most of your money. And its deposits aren’t invested in fossil fuels, arms, or tobacco products (among other controversial investment choices).

Cutting-Edge Banking Services

One comes into its own if you want to deposit your paycheck into its account. You’ll be able to auto-save a portion of your check and earn up to 3.00% APY in interest, as well as accessing your money before payday. You can easily set up Pockets to divide up your money within your account, including an Auto-Save Pocket to put away small change when you use your One card. These Pockets can be shared with friends or loved ones, which could be useful for shared projects or trips.

Traditional Banking Services

You can use your One card at any Allpoint ATM (of which there are 55,000). Although the One card is only a debit card, you can get credit to cover any purchases that take your Spend Pocket (the sub-account you can buy things from) below $0. This is interest-free when repaid within the month and 1.00% interest/month or 12.00% APR after this. You can also set up a Credit Line Pocket, which can be linked to the debit card so it functions much like a credit card. One Finance doesn’t yet offer additional financial products such as mortgages, loans, or credit cards.

Interest Rates and Fees 

FeesNone
APY on Auto-Save Pocket with paycheck direct deposit3.00%
APY on Save Pocket with paycheck direct deposit1.00%
APR on Credit Line12.00%

Customer Service

One has a useful customer knowledge center with plenty of information on its services. Additionally, you can contact customer service by chat or phone (9 am to 5 pm, Monday to Friday).

Mobile App

The One app is available for free on iOS and Android, but some older devices may not be able to support the app. The One app is known for being very user friendly and enjoyable to use, and is highly rated on both the Google Play Store and the App Store.

Security

Data in-transit and at rest is encrypted to the 256-bit Advanced Encryption Standard (AES). The app also uses biometric identification for access, including facial and fingerprint ID. If your card is lost or stolen, you can easily disable it through the app. And for additional peace of mind, One is insured by the Federal Deposit Insurance Corporation (FDIC), which means that if something happens to the bank, you are covered for up to $250,000.

Summary

One is a modern banking option that brings big benefits if you want to deposit your paycheck into its account, especially the high interest rates it offers on its Auto-Save feature and Early Paycheck option. It’s also great for those on a budget as it has no fees or minimum deposits. Although it doesn’t come with all the product options of a traditional bank, for a streamlined paycheck account, One could be the right choice for you.

One Old One Old Visit One

Methodology

This review was based on information gathered directly from the One website.


Catherine Miller
Written by
Catherine Miller
Catherine Miller is a lead member of personal finance and pension innovator Maji, where she’s responsible for content creation and running Maji’s personal finance masterclass, among others. She is also a freelance writer in the fields of finance and education, and holds degrees in English and education.
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Trustpilot reviews
See what some customers are saying about One Old
Bad • Reviews 162
on
Excellent
17%
Great
3%
Average
1%
Poor
6%
Bad
73%
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JC
JC
6 months ago
One of the Best Online Banks Out There
ONE's app is very easy to use with a simple interface. The pockets are an interesting idea even though I barely use them. What is really great is their savings account. ONE offers a 5.00% APY, the highest rate among online banks or fintechs. So far no issue with the app or their services.
JL
Jaime Lopez
7 months ago
Great banking service
I get a lot of rewards and cash back on my purchases
Herbert Dicks
8 months ago
I JUST LOVE MY ONE DEBIT CARD
I JUST LOVE MY ONE DEBIT CARD. NO PROBLEMS WITH DIRECT DEPOSIT AND ADDING CASH.
Ma
Matt
9 months ago
I just finished a call to get get help. Yeni R. In customer service is 5 star awesome.Thanks for your help- you just made my day. Your idea on the back-up email very thoughtful!Best-Matt
I just finished a call to get get help.
CM
Christopher Murphy
2 years ago
I switched to One from Simple when that…
I switched to One from Simple when that was shut down. One offers a lot of the things I liked about Simple as well as some better features, including Pockets. Each pocket can have its own card number, balance, and routing and account number making it easy for me to budget by properly separating my money. Honestly the best online bank I've had yet. I hope they continue to grow while maintaining their great features
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