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Chime® Review

Cutting-edge digital finance services

Reviews 9,075
Chime®
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Chime®
Chime®
Average
Reviews 9,075
Bestmoney Staff
Feb. 21, 2024
5 min read
BestMoney Staff
Chime® Summary
Chime* is an award-winning financial app and debit card. Rest easy knowing your funds are FDIC-insured² through Chime's banking partners The Bancorp Bank and Stride Bank, N.A.. With simple online and mobile interfaces managing money virtually is easy. *Chime is a financial technology company, not a bank. Banking services and debit card provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

Pros

  • Get paid up to 2 days earlyˆ with direct deposit
  • Fee-Free Overdraft up to $200* with SpotMe®
  • 60,000+ fee-free˜ ATMs

Cons

  • No joint accounts or secondary cards
  • No CDs
  • No branch locations

Chime® at a glance

10
Editorial score

Fees?

No monthly fees
10.0

Security

SSL/AES encryption and supports 2 factor and biometric authentication
10.0

Customer service

24/7 Live Support
10.0

Online experience

Excellent user friendly site with transparency of rates and full online banking capabilities
10.0

Mobile experience

Excellent mobile app with all mobile banking features enabled, including digital check deposits
10.0

Chime® Chime® Visit Chime

Advantages Over Regular Bank


Chime®  is one of a new generation of fintech companies offering access to financial services in sleeker and more user-friendly ways than traditional banks. Instead of pushing an endless number of products and services that require lots of red tape and fees, Chime focuses on the essentials. 

Chime is completely digital, but with over 60,000 fee-free ATM locations˜ , it is easy to access your funds when needed. 

Now, get your federal tax refund up to 5 days early with a Chime Checking Account.

Here are some more winning points for Chime:

  • No Monthly Fees:  That means no monthly fees, no minimum balance fees, and no overdraft fees whatsoever.
  • Faster Pay: Get your hard-earned money faster with direct deposit.

Cutting-Edge Banking Services

You aren’t going to find a lot of variety when it comes to Chime’s product offerings, but the products they do offer really shine.

Here are the top Chime banking features:

  • Optional automatic savings feature: Every purchase you make with your checking account can be automatically rounded up and placed into your Savings Account to earn interest. For example, your $3.55 latte automatically banks you $0.45 into your Saving Account. Additionally, Chime users can have a percentage of every paycheck automatically deposited into their Savings Account.¹ 
  • Bad credit friendly: Your poor credit will not keep you from getting a Chime account. That's right: no credit checks or ChexSystems.  
  • SpotMe®*: You won’t be penalized for spending a little more than you should have with SpotMe® fee-free overdraft protection of up to $200* for eligible members. You do have to repay your SpotMe® negative balance and you have the option of leaving a voluntary tip to pay the next overdraft forward. This kind of thinking keeps Chime from piling on the fees for all of its members.

Traditional Banking Services

Even though Chime is recognized for innovative financial services, you can still expect a few traditional banking perks, such as:

  • ATM accessibility: You don’t have to worry about going out of your way to find an in-network ATM. Your account comes with unlimited cash withdrawals at over 60,000 fee-free ATMs˜ , and you can get cash back at many other locations, such as some grocery stores. 
  • Chime Visa® Debit Card: Your Chime card is accepted anywhere Visa is accepted
  • Checking account: The account acts almost identically to the checking account you are used to—minus the checks.

Interest Rates and Fees

Chime offers a Checking Account and an optional Savings Account. The Chime Checking account works like a traditional checking account. The Chime Savings account has a competitive 2.00% Annual Percentage Yield (APY)⁺. Chime does not offer other traditional investment products such as CDs or money market accounts. 

Both accounts are free to open, require no minimum deposits or balances, and have no monthly or hidden fees˜.

Account TypeFeeAPY
Checking$0/mo˜ None
Saving$0/mo˜ 2.00%


Chime® Chime® Visit Chime

Customer Service

While you can reach the Chime team via the mobile app 24/7, this customer support tab is only available for newer versions of iPhone and Android.  

Chime’s live support service is available 24/7/365 and can be reached through their customer service number at (844-244-6363) or online and through their mobile app. 

Mobile App

Chime makes mobile banking a breeze with its modern and sleek app. With over 350,000 five star reviews in app stores, it is clear that Chime users love the app for tracking their expenses and paying friends quickly. 

The Chime app allows you to:

  • Always know your account balance 
  • Receive instant transaction alerts
  • Instantly disable (and re-enable) your debit card
  • Turn international transactions on and off
  • Deposit checks on the go
  • Transfer money between bank accounts 

Security

Chime keeps your money and information safe with 128-bit AES encryption, access control, and secure processes. Funds are also held at FDIC insured banks,².  Chime allows users to keep their money safe with the ability to instantly turn off a debit card if it's lost or stolen. You can receive real-time purchase alerts to make sure the only one spending your money is you. 

Conclusion

Chime is an excellent financial app choice for individuals who want to enjoy excellent mobile capabilities and streamlined financial services with no hidden fees˜. However, it isn’t the best online banking choice for everyone. Those wishing for a more traditional bank feel with all of the perks of online banking should look into one of these hybrid banks instead. 

Chime® Chime® Visit Chime

Disclosure

Chime is a financial technology company, not a bank. Banking services and debit card provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

˜ Out-of-network ATM withdrawal fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.

* SpotMe® on Debit is an optional, no fee overdraft service attached to your Chime Checking Account. To qualify for the SpotMe on Debit service, you must receive $200 or more in qualifying direct deposits to your Chime Checking Account each month and have activated your Visa debit card. Qualifying members will be allowed to overdraw their Chime Checking Account for up to $20 on debit card purchases and cash withdrawals initially but may later be eligible for a higher limit of up to $200 or more based on Chime Account history, direct deposit frequency and amount, spending activity and other risk-based factors. The SpotMe on Debit limit will be displayed within the Chime mobile app and is subject to change at any time, at Chime's sole discretion. Although Chime does not charge any overdraft fees for SpotMe on Debit, there may be out-of-network or third-party fees associated with ATM transactions. SpotMe on Debit will not cover any non-debit card transactions, including ACH transfers, Pay Anyone transfers, or Chime Checkbook transactions. SpotMe on Debit Terms and Conditions.

^ Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

⁺ The Annual Percentage Yield ("APY") for the Chime Savings Account is variable and may change at any time. The disclosed APY is effective as of September 20, 2023. No minimum balance required. Must have $0.01 in savings to earn interest.

¹ Round Ups automatically round up debit card purchases to the nearest dollar and transfer the round up from your Chime Checking Account into your savings account. Save When I Get Paid automatically transfers 10% of your direct deposits of $500 or more into your savings account.

² FDIC deposit insurance limit to $250,000 per depositor, per insured bank, per ownership category. For Stride Savings Account depositors, funds are eligible for FDIC insurance when it arrives at the bank. Please visit www.chime.com/savings-apy-and-program-banks/ for more details on FDIC insurance.

³ Sometimes instant transfers can be delayed. The recipient must use a valid debit card to claim funds. See your issuing bank’s Deposit Account Agreement for full Pay Friends Transfers details.

⁴ The average national savings account interest rate of 0.17% is determined by FDIC as of September 19, 2022 based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Visit National Rates and Rate Caps to learn more.

⁵ Chime will be offering members a chance to get their federal tax refund up to 5 days early when they file directly with the IRS and direct deposit with Chime. Getting your federal tax refund early is simple, just sign up for a Chime Checking Account, file your return with the IRS, and set up your tax refund to direct deposit into your Chime Checking Account. After setting up direct deposit, members will also be eligible to get regular paychecks up to 2 days early^.


BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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Trustpilot reviews
See what some customers are saying about Chime®
Poor • Reviews 9,075
on
Excellent
69%
Great
8%
Average
3%
Poor
2%
Bad
19%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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LP
Larry Puckett
6 days ago
Excellence in banking
Excellent service friendly
Ch
Christopher
6 days ago
Easy of use
Always easy to navigate the app. Thousands of places to reload my balance. Transferring money to friends and family is incredibly easy
Bettina West
6 days ago
Bottom Line Trust Chime
Well, my experience has been wonderful. I like the fact that I can load money on my card, I can easily send money, I can transfer money, I can pay my bills, I can add my other bank accounts, I like the credit builder and, if I owe some one I can pay them thru Chime without any fees, no hassle and I don't have to leave my house.
Doug Macy
7 days ago
Chime's partnership with outside services.
Chime has a partnership with several companies who say they can likely save Chime Account Holders some money on their services. As my auto insurance was up for a renewal, I decided to check their services against my prior insurance. I'm pleased to report that I did find a new policy at a substantial savings.
Don Moseley
1 week ago
Convenience When It Matters
Until recently I've done banking from a traditional location with a traditional banking industry. It wasn't as convenient as it needed to be in an age where it really matters.
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