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2,060 Reviews

PNC Bank Review 2026

Virtual Wallet®

Written by
Michael Graw
Michael Graw is a personal finance expert at BestMoney.com, specializing in online banking and insurance. His work has appeared in print magazines and on high-impact websites. With a passion for clarity and practicality, Michael helps readers navigate today’s financial landscape.

May 1, 2025

3 min

pnc-bank

PNC Bank Summary

PNC Bank, member FDIC, was founded in 1865 and is now the seventh-largest US bank. PNC provides three types of accounts: Simple Checking, for those who want hassle-free checking, and Virtual Wallet and Virtual Wallet with Performance Select, both of which can be opened as a checking account or as both checking and savings account.

PNC Bank Pros & Cons

Pros

No minimum deposit to open online
Up to $400 cash bonus offer*

Cons

Low interest rates for student accounts
pnc-bank

PNC Bank at a glance

9.6
Editorial score

Fees?

Accounts can be fee-free with qualifying activity
9.0

Security

FDIC insured (directly), SSL/AES encryption and supports 2 factor authentication
10.0

Customer service

Early morning, evening and weekend service with multiple communication options and a dedicated fraud team
9.0

Online experience

Excellent site, highly-rated mobile app; app is 4.8 out of 5 in the app store and 4.5 out of 5 on Google Play
10.0

Mobile experience

Excellent site, highly-rated mobile app; app is 4.8 out of 5 in the app store and 4.5 out of 5 on Google Play
10.0

Cutting-Edge Banking Services

One of the neatest tools that PNC offers is Low Cash Mode℠, which the bank rolled out in 2021. With Low Cash Mode℠, you’ll receive alerts when you’re in danger of overdrawing your account. Even better, you have 24 hours to bring your balance back above $0 before you are charged an overdraft fee, and you can choose whether to cancel checks or money transfers if they will send your account into a negative balance.

PNC also offers a suite of budgeting and bill scheduling tools that help you avoid running into problems with your account. You can visualize upcoming bills on a calendar, and the calendar automatically highlights days when your account is at risk of becoming overdrawn. PNC also lets you set up complex savings rules so that money is moved into your savings account whenever there are extra funds in your checking accounts.

Traditional Banking Services

PNC has been around for over 175 years, so it has a number of traditional banking services. The bank operates more than 2,200 physical branches and 60,000 PNC and Partner ATMs across 27 states and Washington, D.C. It also offers credit cards, mortgages, auto loans, student loans, and investment accounts.

Interest Rates and Fees

Monthly feeOverdraft feeInterest (APY)Minimum balance to earn interest
PNC Simple Checking $5$00%N/A
Virtual Wallet$7$360%N/A
Virtual Wallet with Performance Select$25$360.01%$2,000


Customer Service and Online Experience

PNC offers customer support by phone, email, and live chat 7 days a week. Customer support isn’t available 24/7, but extended hours are offered (8 AM-9 PM ET) on weekdays. You can also get in touch with support directly through the mobile app.

Mobile App

The PNC mobile app is available for iOS and Android and makes it easy to manage your Virtual Wallet accounts on the go. The app offers many of the same budgeting, bill scheduling, and money transfer tools as your online account. It also supports mobile check deposits and has an ATM finder to help you locate PNC ATMs in your area. You can manage activity alerts and access a Low Cash Mode℠ through the mobile app.

Watch this short film to find out more about PNC’s mobile app.

Security

PNC protects your account with encryption and security features such as biometric login and two-factor authentication. It’s also easy to set up email or SMS account activity alerts so you always know when a transaction is made from your account. PNC has a dedicated card-loss prevention phone number, and all accounts are FDIC-insured.

Summary

PNC’s Virtual Wallet is a suite of online checking and savings accounts that requires no minimum deposit for online account open and a $25 minimum deposit to open an account at a branch. The bank offers features like a Low Cash Mode℠ to help you avoid overdrawing your account, plus bill scheduling and budgeting tools to help you manage your money. As one of the country’s largest legacy banks, PNC also has over 2,200 branches, 60,000 PNC and Partner ATMs, and a wide variety of traditional banking services.

Methodology

This review was created using information from the PNC website.

PNC Bank Disclosure

*You will not be eligible for the offer if you or any signer on the new account has an existing PNC Bank consumer checking account, or have closed an account within the past 12 months, or if you have been a primary signer on a consumer checking account that has received a PNC promotional premium in the past 24 months. If multiple accounts are opened with the same signers, only one account will be eligible for the premium. Trust, Estate, and other specialty titled accounts are excluded from this offer.

You may earn a $400 reward if you open a new Virtual Wallet with Performance Select or a $100 reward if you open new Virtual Wallet and meet all qualifying conditions. After you open a checking product, you must remain in that product to receive the corresponding reward; changing your checking product after account opening could result in your offer eligibility, terms, and corresponding reward amount changing.

Offer is valid 2/27/2026 through 8/31/2026 and may be extended, modified, or discontinued at any time and may vary by market. PNC Bank may have other checking offers with different terms.

To receive the reward:

  • 1) Open a new, eligible PNC checking product online via the application links on this page.
  • 2) Set up and receive total qualifying direct deposit(s) within the first 60 days. A qualifying direct deposit for this offer is defined as a recurring direct deposit of a paycheck, pension, Social Security, or other regular income electronically deposited by an employer or an outside agency into the Spend account. The total amount of all qualifying direct deposits received into your Spend account must be at least $500 for Virtual Wallet or $5,000 for Virtual Wallet with Performance Select. Credit card cash advance transfers, wire transfers, person-to-person transfers, transfers from one account to another, or deposits made at a branch, ATM, mobile device or through the mail do not qualify as qualifying direct deposits.

The reward will be credited to the eligible account 60–90 days after all conditions have been met and identified as “Credits Check Reward” on your monthly statement. The eligible account must remain open to receive the reward. The value of the reward may be reported on the appropriate Internal Revenue Service (IRS) forms and may be considered taxable income to you. Please consult your tax adviser.

Visit PNC.com/locator to find a PNC or Partner ATM near you where PNC customers can access money fee-free. Partner ATMs are not owned by PNC and may be limited to cash withdrawal functionality.

Virtual Wallet with Performance Select includes no charge for using other banks' domestic or international ATMs and up to $10 fee reimbursement per statement cycle for other banks' ATM surcharge fees.Low Cash Mode is only available on the Spend account of your Virtual Wallet product.

This content is not provided by the bank advertiser. Opinions expressed here are the author’s alone, not those of the bank advertiser.


Written byMichael Graw

Michael Graw is a personal finance expert at BestMoney.com, specializing in online banking and insurance. His work has appeared in print magazines and on high-impact websites. With a passion for clarity and practicality, Michael helps readers navigate today’s financial landscape.

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susan seabolt
1 day ago
I say kudos to DAnde' at PNC!!
I say kudos to DAnde' at PNC!! After reading all the negative reviews I was quite apprehensive, to say the least to contact anyone!!! Today I realized I had to bite the bullet and call. We are old74 years (ugh) and things are scary these days. We do Not like change. This experience with DAndre' was indeed an eye opener that there Are good people still in this world! I commend his parents for raising such a fine man! He was patient and professional with all my issues. He took time and walked me thru everything. He was pleasant and had a sense of humor while still being very respectful! PNC!!! YOU HAVE A RARE EMPLOYEE!! I hope you realize this and treat him accordingly!!!!!! Thx Susan Seabolt
laura grimaldi
2 days ago
I had the opportunity to collaborate…
I had the opportunity to collaborate with Senior Branch Banker Lisa Seide of PNC Bank on a couple of dire issues that gave me a great headache. What I witnessed over the span of several days was her intense capability to solve the unsolvable and no…no animals were injured in the process, however, all kidding aside, I learned a thing or two about banking practices and procedures which made me question the legitimacy of their rules and regulations. But what I did witness was a sheer determination and complete dedication performed by Ms. Lisa who pursued an end to the means which was unmatched by anyone I ever had the pleasure to work with, which literally would have given me another headache. After completion of other projects, I realized her strength and tenacity in her position is underestimated and underrated. I applauded her persistence as she made tremendous strides to finish her quest so as to arrive at a positive outcome for me, her customer, with all the administrative liaison's and arrive at a cohesive destination and solve the complex issues I set forth before her. Needless to say, I left her office complacent and satisfied for a JOB WELL DONE !!
Becky Hoover Hernandez
4 days ago
I went to the PNC Bank in Helotes
I went to the PNC Bank in Helotes, Texas today. I had the best customer service from the female cashier in the front. She quickly greeted me. She also answered every question that I had to the best of her knowledge. Very satisfied customer! Thank you! Blessings! 🌻
Linda Knosp
4 days ago
Chill Out People
I was at 1ST Bank which is now PNC. I don't understand why all of the negative reviews. People are complaining about the below balance fee. Seriously it's only $5.00. Over draft fees are at any bank but can be avoided with protection. I haven't had any issues and I have two accounts and the staff have been really helpful. Seriously it just changed over 3 days ago. Quit complaining. Complete change over doesn't happen overnight.
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