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SoFi Checking and Savings Account Review

Reviews 6,992
SoFi Checking and Savings
Visit Site
SoFi Checking and Savings
SoFi Checking and Savings
Excellent
Reviews 6,992
Kale Havervold
Aug. 13, 2023
2 min read
Kale Havervold
SoFi Checking and Savings Summary
SoFi is an online bank founded in 2011. It provides a variety of banking services, including credit cards, mortgages, investments, loans, and of course, bank accounts. SoFi Checking and Savings provides a competitive APY, and comes with no fees. When you open this savings account, you automatically get a checking account too.The accounts are FDIC-insured, and you can access them at any time through the mobile app.

Pros

  • High APY if you set up direct deposit*
  • No fees or minimum balance
  • Free access to 55,000+ ATMs

Cons

  • No physical branches
  • No 24/7 phone support for bank accounts

SoFi Checking and Savings at a glance

9.6
Editorial score

Fees?

No fees at all
10.0

Security

FDIC insured, SSL/AES encryption and supports 2 factor authentication
10.0

Customer service

Early morning, evening and weekend service with multiple communication options and a dedicated fraud team
8.0

Online experience

Excellent user friendly site with transparency of rates and full online banking capabilities
10.0

Mobile experience

Excellent mobile app with all mobile banking features enabled, including digital check deposits
10.0

SoFi Checking and Savings SoFi Checking and Savings Visit Site

Advantages Over Traditional Banks

Members will be able to unlock our highest savings rate with direct deposit OR by depositing $5,000 or more every 30 days. Learn more. You can earn 1.20% without these two options for savings and 0.50% for checking. As a result, you can grow your savings much quicker. This account doesn’t charge any fees, and there’s no minimum balance needed in order to earn interest. You can also earn up to $250 with qualifying direct deposit.

Cutting-Edge Banking Services 

SoFi Checking and Savings makes it effortless to manage your money on the go with its mobile app and online tools. You can deposit checks, view transactions, track spending, and more.

The company also lets you transfer funds into “vaults” to organize your savings account. These are extensions of your account that let you earmark money for certain things and can help you save for specific goals or upcoming costs. For example, you might have a vault dedicated to saving for a down payment or a home renovation. 

What’s more, the AutoSave feature will automatically put a portion of your paycheck into your savings. Roundups on all debit card purchases help accelerate your savings further. Every payment is rounded up to the nearest dollar, and the difference is transferred automatically to the vault of your choice. So if you spend $5.35, the additional $0.65 will go to savings.

Traditional Banking Services

Despite being an online bank, SoFi Checking and Savings offers plenty of traditional banking services. The company provides free worldwide access to 55,000+ ATMs in the Allpoint network. SoFi Checking and Savings also offers personal loans, student loans, credit cards, investment accounts, mortgages, insurance, and more.

Unfortunately, SoFi Checking and Savings has no physical locations or branches.

Interest Rates and Fees 

Members will be able to unlock our highest savings rate with direct deposit OR by depositing $5,000 or more every 30 days. Learn more. You can earn 1.20% without these two options for savings and 0.50% for checking. These interest rates are variable, and SoFi Checking and Savings can change them at any time. 


Monthly FeesAPY (with direct deposit or depositing $5,000 or more every 30 days)
APY Savings (without direct deposit)
APY Checking

Minimum balance required to earn interest
SoFi Checking and Savings
No monthly account fees
4.50%
1.20%
0.50%$0

Customer Service and Online Experience

You can reach out to SoFi Checking and Savings customer support over the phone at 855-456-SOFI (7634) for assistance with your savings and checking account. Phone hours are 5am-7pm (PT) on Monday-Thursday, and 5am-5pm on Friday-Sunday.

There’s also the option of chatting online with a virtual assistant, and it can connect you to an agent during working hours if you need more assistance. You can also contact SoFi on Twitter @SoFiSupport. 

In general, SoFi gets positive reviews for its customer service. For example, it has a 4.6 rating on Trustpilot, with nearly 6,000 reviews.

The SoFi website features a helpful FAQs section and informative blog posts, and it provides a user-friendly experience. In addition to the site, the app is easy and intuitive to use.

The signup process for a SoFi Checking and Savings account is clear, and you can do it in minutes online. In order to open an account, you'll need to provide your name, address, date of birth, citizenship status, social security number, phone number, and email address.

You may also need to provide information like your driver's license or some kind of photo ID to verify your identity.

Mobile App

SoFi Checking and Savings has a user-friendly mobile app that lets you manage your accounts remotely. You can use it to deposit checks, monitor your savings, set up automatic saving, and transfer funds, among other things. There’s also a SoFi rewards program where you can earn points for activities like spending or saving. You can turn these points into cash, statement credits, and more.

The app has thousands of positive reviews, and you can download it for free on Android and iOS devices. Go to the app store of your choice, or scan the QR code on the website to download it.

Security 

SoFi uses Secure Sockets Layer (SSL) encryption to keep customer information safe and supports two-factor authentication to further protect user accounts. The company monitors for suspicious activity and fraud and can restrict accounts to minimize potential damage until it has dealt with the issue.

Each individual account is also FDIC-insured for up to $250,000 by the Federal Deposit Insurance Corporation. This means that your accounts are protected in case of a bank failure.

If SoFi fails, this insurance would reimburse you the amount in your deposit account, up to the $250,000 limit. This insurance provides peace of mind and gives you confidence that your money is safe.

 In addition, SoFi offers up to $2,000,000 through the SoFi Insured Deposit Program.

SoFi maintains technical, physical, and administrative safeguards to protect customer data and ensure your money is safe, as well. The company also outlines the information it collects, why and how it collects it, and where it’s shared.

Summary

The SoFi Checking and Savings Account is a no-fee account with a generous APY to grow your wealth. There are no minimum balance requirements or service charges, and the accounts are FDIC-insured, and you can earn up to $250 with qualifying direct deposit. You can have 24/7 access to your account, thanks to the SoFi Checking and Savings mobile app. The app also makes it easy to deposit checks, transfer funds, and view transactions.

SoFi Checking and Savings SoFi Checking and Savings Visit Site

Methodology

This review was created using information from the SoFi website, as well as the company's privacy and security policy. Online reviews from Trustpilot were also used for research purposes.

Disclaimer

* SoFi members with Direct Deposit or $5,000 or more in Qualifying Deposits during the 30-Day Evaluation Period can earn 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum Direct Deposit amount required to qualify for the stated interest rate. Members without either Direct Deposit or Qualifying Deposits, during the 30-Day Evaluation Period will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 8/9/2023. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

* Members will be able to unlock our highest savings rate with direct deposit OR by depositing $5,000 or more every 30 days. Learn more.


Kale Havervold
Written by
Kale Havervold
Kale Haverold is a freelance writer with over 5 years of experience crafting articles about credit cards, loans, debt, and a raft of other personal finance topics. His work has been featured on Top10.com, BestMoney, Yahoo, Hardbacon, and Loans Canada. Kale’s easy-to-digest, research-driven articles stem from his passion to share knowledge that helps readers make informed financial decisions.
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Trustpilot reviews
See what some customers are saying about SoFi Checking and Savings
SoFi Checking and Savings
Excellent
Reviews 6,992
on
Excellent
82%
Great
6%
Average
3%
Poor
2%
Bad
7%
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amber brito
13 hours ago
The application process is so simple…
The application process is so simple and quick. I love that I didn’t have to sit through hours of applying or needing to talk to an agent.
M
manish soni
15 hours ago
The experience of understanding loan…
The experience of understanding loan options and then applying it online and filling up all details and attaching documents were very easy and smooth. The speed of completing process was mind blowing and fantastic. I seen first time in US such a great process and experience going through this at SoFi website
D
donna mclaren
16 hours ago
I was looking to pay off my debt They…
I was looking to pay off my debt They were very professional and helped me through everything They are Amazing
S
stephanie white
17 hours ago
My experience was pretty simple & easy…
My experience was pretty simple & easy to maneuver through the process. The website was just click away for whatever I needed. I opened my checking, savings, setup direct deposit & consolidated high interest credit cards all online with no issues.
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justin lynch
18 hours ago
Easy and fast experience
Easy and fast experience
H
harold nesbitt
20 hours ago
Awesome
Fast, efficient, straight forward process with quick approval and funding. I had no idea all of the tools SoFi has on their website. I'm in the final stages of taking control of my finances but I wish I had access to SoFi ten years ago.
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kataleia may
20 hours ago
Becoming to banish BE AWARE
I got a loan in 2022 for 100k and pay it in less than a year I loved it because I got it the next day. I need it again now end of 2023 and for 60k they requested more than 2 weeks of papers, they even require me to show them the owner of the company I work for to emailed them a letter. Everything was given same day they requested and the end of 2 week the decline the loan because to much credit, they saw that at the beginning of the application why to bother and spend my time asking for all the legal documentation which was given? Also I recommended 3 people and they all got the loans last year and up to day I got no the referral money and they also have a different excuse each time. Be careful because looks like this company is banishing slowly.
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efrain toro
a day ago
I had been receiving offers for a while…
I had been receiving offers for a while and after careful research I decided to go with SoFi. The funds were in my account the next day. The rate is higher than expected but less than my credit cards. I just pay all my cards off less than 24 hours later.
D
douglas
a day ago
Great experience with my debt…
Great experience with my debt consolidation loan!!!
R
robert harrison
a day ago
they made things simple and…
they made things simple and understanding.
s
samer shami
a day ago
easy fast and accurate
easy fast and accurate
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jeanette vieira
a day ago
Fast, easy, fair
The process was fast and easy. The rates, fees and offering are vary fair. I felt safe through the process. The dashboard is great. Thank you.
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jesus torres
2 days ago
Seamless process
The entire process was completed online. It was a relatively painless application. The response/decision was very fast and funds were available within 48 hours.
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patricia davis
2 days ago
Very Impressed with the efficiency of…
Very Impressed with the efficiency of the process. Customer service was outstanding. Easy process to apply even with phone. Everything asked for was easy to download. Got my processed funds in my account within 24 hours. Thank you for the great customer service.
S
sheryl link
2 days ago
Sofi Loans
This process was very easy and the website clear. I would use it again with no problem.
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terry cooper
2 days ago
Easy Process for loan application
Everything done online made the application process easy and functional. There is no pressure and you can work at your on pace to fit your schedule and continence.
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nicole lavergne
2 days ago
Easy application online
Easy application online. I received the approval fast. Options worked for us. Great service after the approval. Fast process from time of application to money in the bank.
S
sara rush
2 days ago
Quick decision
Quick decision. Quick funding.
C
con
2 days ago
This was a great quick and easy process…
This was a great quick and easy process i also love the fact that when i needed to call to get some questions answered i wasn’t on hold for a long time and the person on the phone was very friendly.
S
steven
2 days ago
Easy and quick
Easy and quick
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michael t shugrue
3 days ago
This was the easiest process I have…
This was the easiest process I have ever used to take out a loan.
C
consumer
3 days ago
Great Experience & Easy Process!
Ease of the process from beginning to end. Clarity of the terms of the loan and knowing the exact monthly payment along with the due date; gave me peace of mind!
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keith vedral
3 days ago
The customer service team is…
The customer service team is phenomenal. They were each very patient and solved my issues each time. The issue is the website/app and length of time it took to get through the process. I was constantly getting contradictory notifications. For example, I’d receive a text saying a document was needed but when I logged into the site, it would say everything was complete. This happened weekly for almost 5 weeks!
F
florencio ignacio
3 days ago
Personal Loan Review
Well made and user friendly website. Highly recommended for any type of loan.
B
b g
3 days ago
The loan process was quick and easy…
The loan process was quick and easy with funds provided within 48 hours.
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joseph martella
3 days ago
These people STOLE my investments
These people STOLE my investments, saving and checking without reason. They refuse me access to my own money for 30+ days without an explanation. They are the worst choice you could make in terms of banking.
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vickie crain mozingo
3 days ago
My second loan with SoFi
My second loan with SoFi, so easy to work with!!
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connie
3 days ago
I have had a VERY good experience!!!
I have had a VERY good experience with this company so far. The process moved along quickly and the instructions were easy to follow. No problems being approved for a loan. Thank you!!!
M
michael catanzaro
3 days ago
Very easy to apply
Very easy to apply. Also had lots of question and customer reps were the best. Everyone was a big help to me.
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johan van zijl
3 days ago
Great process end to end
The fact that it was end to end, all encompassing and easy to go from the idea of wanting to refinance some of my debts and consolidate to making the decisions about how to how about financing the costs either through direct fee or by wrapping it into the rate. Lovely experience and would recommend it to everyone I know.
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rubina karapetyan
3 days ago
44k loan (credit card debt consolidation)
Very fast and easy. Credit app, DL and photo of my cute face 😉, that's all I have been asked for. 44k loan. Approval in 8 minutes with 672 credit score. Deposited on 2nd day. Would recommend 👌 Great experience!
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karma schmieg
3 days ago
Quick and easy
Efficient, easy to do, funded quickly
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m berthiaume
3 days ago
Easy process from beginning to end
Easy process from beginning to end. Thank You SoFi.
M
michael garrity
3 days ago
SoFi makes it easy
SoFi makes it easy to get a personal loan. I used their services in the past and always had a great experience. Quick and Fast way to borrow money and their interest rate is lower than the banks.
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shandrika curry
3 days ago
Easy Application Process
Easy application process, fast approval, even faster funding!
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brian hamilton
3 days ago
It was such an easy experience
It was such an easy experience. Very fast. Thank you.
D
davey thomas
4 days ago
Very easy and fast application process and approval
The process to apply for the consolidation load was very easy even though it was through the Mint website. Also, the technical support person that assisted me when put in the wrong email address during the application process was excellent.
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amy young
4 days ago
SoFi has offered a great experience
SoFi has offered a great experience! Their customer service platform is exceptional. Their site is easy to use. The follow up and communication has been clear and timely. I am honestly so impressed and happy with the credit/terms provided. I look forward to using them now and for future opportunities! Thank you SoFi!!
M
marian popa vrabie
4 days ago
Because it was easy and fast
Because it was easy and fast
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michael hilton
4 days ago
Application is simple
It was easy to qualify and the time from start to finish was amazing. The questions were relevant and not obscure. I actually didn’t believe I would qualify because of how Easy it was to fill out the application. I highly recommend SoFi for this reason. I have never had a loan from them so I can’t say anything about their customer service because I haven’t needed it yet, and hopefully I never do.
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luke helland
4 days ago
Respectful and courteous to my needs…
Respectful and courteous to my needs and use of my information
M
mark benner
4 days ago
The ease or the website
The ease or the website, application and response time
L
linda galante
4 days ago
I tried other companies to get a loan
I tried other companies to get a loan, however being retired on a fixed income made it difficult to get approved. SoFi made it easy. I was approved for exactly what I asked for at half the interest rate, within 2 hours after I applied. No waiting for days. Plus they have so many things you can do with their company to bring that rate down even further. What do you have to lose? Try SoFi out.
N
nick
4 days ago
Everything was conveniently done…
Everything was conveniently done online. When I did call the representative was nice and helpful.
D
dennis
4 days ago
Fast and convenient!
Fast and convenient that the system help me complete without any person involved on the other end.
V
van johnson
4 days ago
Easy application process
Easy application process
M
melissa pickler
4 days ago
Made the mistake of signing up for…
Made the mistake of signing up for their “free” stick investing. Absolute joke. Wouldn’t recommend sofi to anyone. Bogus charge on account which they will refund if you call them. Trades don’t go through etc. Multiple system crashes where you can’t get to your account. Moving investments to my original bank.
J
jesus ch
4 days ago
They only want your info and sell it to…
They only want your info and sell it to other loan companies, they will decline your application not matter you have +700 credit score, do not use this platform
M
mmason
5 days ago
Will Freeze Your Account Unexpectedly
I did a mobile deposit on September 7th for $6k and was notified when funds would be available, then on September 8th my account was frozen and placed under review. What they dont seem to understand is that this is a loan check and it has to be repaid starting October 7th and I borrowed this money for car repairs. I called several times which was a waste of time because they dont seem to care and keep saying the same thing, which is pretty much nothing. I will not be making payments on a loan that I never had access to and when they take me to court for nonpayment, I will send them to the bank that took my money and wont let me touch it. All they had to do is decline the check, if there was a big issue with it, but no, they accepted the check and then locked everything up. Im at wits end with SoFi. The first time I called, I was told that I violated Lord only knows what. The second time, they were making sure the check was valid and it must have been because they deposited it. Now, all I get is that were monitoring your account for your protection, sorry and to wait to receive an email. This is just crazy, I wouldnt be so upset if it wasnt a loan and didnt have to be paid back but here I am, car still need repairs and Im racing against the clock until my first payment is due. Does anybody know how long something like this could take? I deposited a check like this in the past from the same loan company and it wasnt a problem at all, so I dont know what they are doing but this isnt good. I was going to set up direct deposit but Im scared to death that I wont have access to any of my money and they dont seem to care whether you are able to pay bills, buy groceries or anything. They dont really care and this is really sad because Ive always spoken so highly of SoFi but now Im lost for words. Don’t use them, if you need access to your money. They will render you broke and homeless with a smile.
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chris pierce
6 days ago
Amazing experience from beginning to…
Amazing experience from beginning to end. Seamless. Quick evaluation. Great interest rates! Highly recommend.
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bob g
6 days ago
Easy and fast
Easy and fast
C
c m muller
6 days ago
Impressed with the "Quick" service
Impressed with the "Quick" service. The Money was in my checking account within 48 Hours, and it was not a small amount of cash. Thanks
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renate bullock
6 days ago
Interest rate changed 4 times
I was asked for my household income not my income. When SoFi said they could not verify MY income at that amount they upped the interest even after I called and gave them just my income. Had to call 2 times for the same reason. Customer rep kept giving me different amounts and interest rates and confused me even more and could not add correctly. I was told multiple times it was because of the original amount that was entered even though I entered what was asked. I should be able to talk to the person handling my loan not different people. And now I am being charged daily interest and don’t even have the money. I should get the money before interest is charged. Not a good experience this time around. I have used SoFi multiple times and have always had a good experience. I don’t know what happened this go around.
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alex andres
7 days ago
Easy as 1-2-3
Easy as 1-2-3. Many choices in terms. Easiest and best experience I have ever had.
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shauna gibson
7 days ago
Quick response
Quick response! Easy to work with.
A
anne
7 days ago
Really easy!
Really easy process with verification done over the internet and same day approval as well. There were many options to choose from and I was able to sit and weigh my options before I made a decision.
K
karen
7 days ago
have been a customer of SoFi for 2…
have been a customer of SoFi for 2 years now, and I am extremely satisfied with their services the staff is courteous, the online banking is user-friendly, and their interest rates are competitive. I highly recommend SoFi for all your banking needs.
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wbayona
7 days ago
Easy to apply process
Easy to apply process, very streamlined and fast approval.
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toni huckaba
7 days ago
Incredibly easy and fast
Incredibly easy and fast
J
jennifer friesthler
7 days ago
so it was great until i got an email…
so it was great until i got an email today that stated if i got a loan i could basically get $600 ... For a limited time, receive a $600 welcome bonus* deposited in a SoFi Checking and Savings account when your personal loan funds. Offer ends 12/31/23. You could also get a 0.125% rate discount. that was a bit dissapointing :-( really made me rethink this loan as thats not fair to get that email literally the day my loan gets funded
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valued customer
7 days ago
very easy to use mobile application…
very easy to use mobile application experience and fast loan funding
A
anthony russell
7 days ago
FINALLY GOOD CUSTOMER SERVICE
SPOKE TO TRAVIS I HAVE HAD ISSUES WITH CS REPS ONE CANCELLED MY CARD BEFORE I COULD REMOVE MONEY ANYWAYS MY PHONE WAS BEING REPLACED TRAVIS WENT ABOVE AND BEYOND AND FOUNMD OUT THAT I COULD ACTIVATE MY CARD WITHOUT SENDING THE ONE TIME CODE . HE EVEN WENT AS FAR TO LEAVE A NO9T ON THE ACCOUNT THANKS TRAVIS YOU SAVED THIS ACCOUNT FOR NOW **Called back and Travis did leave a note I spoke to Benjamin great job on hadling my activation of card. The level of CS i received from these two gentleman are the only reason i am giving SOFI another chance reinstated my direct deposit from VA. Looking forward to a better relationship with the bank. CS needs to do better job to mirror the level of service Loans side recieves loans review trust pilot 4.69 banking side site jabber 1.69
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rachel craig
7 days ago
This was the smoothest experience I’ve…
This was the smoothest experience I’ve had in completing and finishing a loan. Started my loan on a Wednesday and by the next day I had my funds.
T
tracy young
7 days ago
What you see is what you get
When I applied for a personal loan I was waiting on gimmicks, sales pitches, bait and switch tactics BUT there was none of that. What SoFi offered or promised is what they delivered! No hassle, no pressure. Pure professionalism. It was refreshing.
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marcel abueg
7 days ago
Very convenient
It was easy to use. No need to talk to an agent. You will know if you’re approved in a matter of minutes. I will recommend this over and over again.
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peter v. bella
8 days ago
It was fast and easy
It was fast and easy. There was a slight blip. I called and customer service bent over backward to assist me. I would recommend SoFi to anyone.
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betty ryckebosch
8 days ago
Easiest loan application ever!
Very easy to apply on my phone. The whole process was seamless and we got our approval in a day! Great experience and great rates that fit our needs and repayment schedule. Thanks SOFI for helping us pay off high interest credit card debt!
C
consumer
8 days ago
The process was simple
The process was simple. If and when you had a question or issue during the process the customer service agents weee very helpful and polite.
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gary lynn barlow
8 days ago
Very good experience
Very fast and efficient
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marcel baldwin
8 days ago
The application process was very…
The application process was very straightforward and easy to complete. Approved in less than half a day! Excellent customer service!!!
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greg byler
8 days ago
The whole process was very fast and…
The whole process was very fast and convenient.
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billie reed
8 days ago
The representatives were very helpful
The representatives were so helpful. I was very nervous about getting a loan but they answered my questions and explained everything.The process was easy and quick. I will definitely use them again if I need a loan.
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josh baker
8 days ago
Applying was easy
Applying was easy. I had no issues. Loan got funded at a better rate compared to what was offered by our bank - Wells Fargo. 2%+ better with SoFi.
B
brittany
8 days ago
Very Poor Personal Loan Process & Lack of Details Provided Throughout
If your loan process is all do-it-yourself, then things should be explained better on the website and app. I submitted a joint application for a personal loan and had to call customer service 3 different times, 2 IT tickets submitted both saying resolved when nothing was fixed, all for the 3rd call (where I asked for a manager) to say “oh, you picked credit card payoff/debt consolidation for the loan reason and that reason doesn’t allow co-borrowers. You need to start all over and submit a new application.” Seriously? That should be front and center info when applying! So because of the lack of knowledge from the first two reps and it taking so long to resolve, I had to reapply and my interest rate was higher because you raised rates between the times I applied. Then, you offer a discount for autopay, but when you go and sign the loan docs it shows a higher rate higher payment and doesn’t give an option to select autopay. So a 4th call was made to customer service to figure out what’s wrong. Rep says “you’ll select autopay after you sign and get your welcome packet, and then the rate will go down.” Again, where was that written and explained anywhere on the website, app or application process? Nowhere! And both myself and my borrower work for a bank and we’re very familiar with loan processing and still had this many issues, imagine your customers who aren’t in the banking industry!
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warren stone
8 days ago
It was a very simple straightforward…
It was a very simple straightforward from to get the account started.
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elcira craig
8 days ago
I was extremely impressed by the ease of applying
I was extremely impressed by the application process. I work very hard and make sure that all my bills are paid on time. I applied for a loan with another company, a company that I had borrowed $10,000.00 from and paid off perfectly. I applied for a loan with them, because I believe in loyalty. They know that I have been with the same company for over 35 years and that my credit score is 719+. They acted like I was a stranger, wanting paycheck stubs, tax forms etc. I told them to forget the loan. I was about to forget even worrying about buying a home generator. Luckily I saw your ad on TV. I appreciate you taking care of me, and I will be loyal to you and make sure my friends and family know about you too.
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billy smith
9 days ago
SoFi has always been there for me and…
SoFi has always been there for me and have put a human face on web based financial services.
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paula marlatt
9 days ago
On-line app and approval
On-line app and approval. Fast, with approval and docs signed in less than three minutes! Good term and rate options and direct payment!
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paul hinton
9 days ago
Customer service is great
Customer service is great, they will answer the questions needed about your loan, they have the best rates for personal loans! Thank you for the help!
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jose marte
9 days ago
Fast easy process
Fast easy process. Very responsive. Great app navigation.
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kevin flynn
9 days ago
Ease of Application Process and Response Time
It was so easy to navigate through the loan application. The instructions were very clear and easy to understand at each step of the process. The response time from start to finish was super as was the time it took to fund the loan and have the requested funds available to me. Overall it was the quickest and easiest financial transaction I've had in recent years.
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boston banks iii
9 days ago
easy does it
The loan application process was easy to understand and follow. T'was over before I knew it. I highly endorse this company and product.
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lylo l
9 days ago
It was quick and easy
It was quick and easy. However, the rates offered by SoFi are not that different or big a value from other lenders when it comes to personal loans.
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diane gibson smith
9 days ago
Simple and quick
Simple and quick. Loan directions are easy to follow and you get quick results!
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customer
9 days ago
Great digital banking choice!
Although, it took me some time to find Sofi‘s customer service phone number, once I was connected with their representatives, I was met with accurate, concise, comprehensive support that rivaled the support I receive at legacy financial institutions! Very happy with my choice to use their digital products!
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george cooper
9 days ago
I was drowning in high interest credit…
I was drowning in high interest credit card debt. SoFi to the rescue. The process from start to finish was very user friendly. Did it all from my phone. The mobile app is well done.
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rudy
10 days ago
Super crazy fast funding and…
Super crazy fast funding and application process was super user friendly.
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pamela reynolds
10 days ago
User friendly online application…
User friendly online application process. Secure online identification verification. Fast and fair funding!!
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luz mora
10 days ago
Was so easy y clear
Was so easy y clear
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jd
10 days ago
Simple to navigate
Convenient, simple, fast.
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marylou
10 days ago
What a fantastic experience
What a fantastic experience! I wanted to consolidate some credit cards and SoFi made obtaining a consolidation loan so easy! Thank you!!!!!
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johnny velasquez
10 days ago
Quick communication and resolution of…
Quick communication and resolution of required documents. If they needed something it was very easy to provide.
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lan
10 days ago
Super easy and fast
Super easy and fast. Good prompts.
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julie bass
10 days ago
Quick with no stress
The process is quick and less stressful than going through a bank or credit union. This is our second loan and we are very happy with the customer service.
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sarah l
10 days ago
Incredible User Experience!
The application process was seriously the most straightforward, uncomplicated loan application process I’ve ever experienced. The app was incredibly user-friendly. I love the easy sync to my bank account to verify my income information and also seamlessly set up the link to deposit funds and make my payments. SoFi truly thought of everything to make this a great user experience!
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ron ware
10 days ago
Heartless@SoFi
@SoFi BEWARE!!! SoFi has no human empathy and makes no exceptions for their borrowers who run into unexpected catastrophes. I’ve had a large SoFi loan since 9/21 and payed on time. I was laid off 11/23 after paying off 27% of my loan. I applied for and received a forbearance on my loan while trying to find a new job. This past weekend I had a black water flood in my basement from under the foundation. In the midst of the catastrophe, I failed to complete their 90 day re-apply for the forbearance and was late by approximately 12 hours. They immediately reinstated my original payment that I can’t afford without a job and will not make any exceptions for me to continue the forbearance plan. In fact they put my application for the forbearance into a “6 month cooling off period”. BEWARE!!! SoFi has no heart and will not give any reasonable exceptions to allow their borrowers to continue to make good on their loans!
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kevin jackson
10 days ago
Recommend
Easy and efficient loan application, approval process, and funding!
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mary ann pellegriti
10 days ago
Quick and Easy
I applied for a personal loan through the SoFi website. The process was extremely easy. I was asked to enter basic information and then given several loan options. I was able to choose one that suited my needs. Completing the application literally took less than 10 minutes and I received a response just as quickly. The funds were transferred to my account in less than 24 hours.
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todd
10 days ago
Fast and Easy..
Fast and Easy... funded within 24 hours...
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jenny whorton meeks
10 days ago
Quick and easy to deal with
Quick and easy to deal with