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5,020 Reviews

American Express® High Yield Savings Review

Earn more interest than your average savings account

Written by
Alex Mcomie
Alex McOmie is a personal finance writer at BestMoney.com, specializing in student loans. He also serves as the Managing Editor for Money Done Right and covers finance topics for Eleven Writing. With a keen interest in how small money moves can create big transformations, Alex helps readers make informed financial decisions.

May 1, 2025

2 min

american-express-national-bank

American Express National Bank Summary

American Express National Bank, Member FDIC, is one of the largest credit card companies in the US, offering excellent rewards and customer service for years. American Express online banking options are a great choice for anyone interested in an online-only banking experience. With a cutting-edge design, relatively high-interest rates, and no-fee banking, American Express has everything most users are looking for in an online banking platform.

American Express National Bank Pros & Cons

Pros

No minimum deposits²
FDIC coverage
No Fees²

Cons

No debit card
No cash deposits
american-express-national-bank

American Express National Bank at a glance

7
Editorial score

Fees?

Fine print: There is no minimum balance required to open your Account, to avoid being charged a fee, or obtain the Annual Percentage Yield (APY) disclosed to you.
10.0

Security

FDIC insured (directly), SSL/AES encryption and supports 2 factor authentication
10.0

Customer service

24/7 CS with live chat, dedicated fraud team, FAQ/help page; mobile app has 3.9 out of 5 stars on Google Play and 4.9 out of 5 in the App Store
10.0

Online experience

This category measures the overall quality of the product
2.4

Mobile experience

This category measures the overall quality of the product
2.4

Advantages Over Regular Banks

Online banking offers a higher level of convenience compared to traditional banking options. These are just a few of the main reasons to consider switching to online banking through American Express National Bank.

High-Yield Savings Accounts

If you’re looking for a way to save money through one of the best online banking, American Express National Bank has a lot to offer. Their high-yield savings account currently comes with a 3.30% Annual Percentage Yield (as of Feb 6th 2026).

Online Access

With American Express online banking, you’ll be able to connect your accounts with as many as three external accounts. The online banking portal also supports recurring deposits, making it easy to move money between your accounts.

You can access your accounts 24/7 in online banking to make transfers, check balances, get help, and more. American Express also allows customers to mail physical checks for deposit into their accounts along with automatic deposits. The online banking portal also supports recurring deposits, making it easy to move money between your accounts.

What’s Missing?

With that being said, online banking can’t offer everything that’s available in a conventional bank. For example, American Express bank accounts are managed separately from credit cards, so you’ll need to create two online accounts in order to manage them. Most traditional banks provide more accessible ways to integrate your bank account with a credit card from the same institution.

Similarly, American Express offers savings and checking accounts, but you cannot move money between them. Withdrawals take one to three business days, but that still requires some advanced planning.

Interest Rates and Fees

Fees are another area in which most conventional banks lag behind their online counterparts. Traditional banks typically charge a wide range of fees, including statement fees, ATM fees, minimum balance fees, overdraft fees, and more. Some even offer overdraft protection, but it often comes at an additional cost.

On the other hand, American Express online banking doesn’t charge any fees at all. You won’t have to keep a minimum balance or meet any additional requirements. In other words, you’ll save money without having to go to any extra effort.

Favorable interest rates are one of the main reasons to switch to online banking. As described earlier, American Express provides top rates on both certificates of deposit and high-yield savings accounts.

High-yield savings accounts pay out 3.30% in Annual Percentage Yield (as of Feb 6th 2026) , and there aren’t any fees or penalties for withdrawals.

Customer Service

Customer service can be unpredictable at both traditional and online banks. Fortunately, American Express offers consistently excellent customer support, making it easy to resolve issues quickly.

If you run into any problems with your account, check the Help Center for detailed answers to various frequently asked questions. From there, you can call American Express, complete an online form, and wait for them to return your call, or chat with an agent. Customer support is one of the main advantages of American Express over many conventional banks.

Mobile Apps

American Express provides a mobile app for its online banking interface.

Security

Like other major credit card providers, American Express uses powerful security practices to keep your information safe. From suspicious activity alerts to account monitoring, automatic session timeouts, and unique personal security keys, you’ll have everything you need to help protect your money and personal data.

Conclusion

While American Express comes with a few notable drawbacks relative to some other online banks, it offers advanced technology, favorable terms, and unique services. Unless you need a checking account or digital check scanning, the competitive interest rates, customer support options, and impressive security measures make it a great all-around choice for saving money online.

Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any savings product issuer.

Written byAlex Mcomie

Alex McOmie is a personal finance writer at BestMoney.com, specializing in student loans. He also serves as the Managing Editor for Money Done Right and covers finance topics for Eleven Writing. With a keen interest in how small money moves can create big transformations, Alex helps readers make informed financial decisions.

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Trustpilot reviews
See what some customers are saying about American Express National Bank
Bad • reviews 5,020
on
Excellent
12%
Great
2%
Average
1%
Poor
3%
Bad
81%
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Consumer
6 days ago
Exemplary support following traumatic fraud
I was the victim of an APP scam on Jan 22nd, with the caller appearing to be the fraud team from my bank (nationwide). As the scam was done through Apple Pay money was taken from both this and my Amex account. The Amex team dealt quickly and efficiently with the fraud, with investigation concluded, card resent and money reimbursed within days. The customer service agent, I think named Revake, was swift and helpful in ensuring the phone and accounts were secure, and Amex has spotted the fraud and message even before I was aware what was happening. One week further on, this experience stands in such contrast to the other bank involved I felt I had to leave a review for Amex highlighting that service and support from them around this APP fraud was simply exemplary and made a very difficult and stressful situation much less so. I am extremely greatful.
Ro
Robert
3 weeks ago
AMEX PLATINUM Reiseservice- perfekt!
Erstesmal ausprobiert mit einer Hotelbuchung in Singapur- hat bestens geklappt. Rasch drangekommen, freundlich und präzise informiert, Preis ca. derselbe wie bei Direktbuchung (Unterschied 13 €), aber Hotelguthaben von 100 U$ und Möglichkeit des Upgrades (wird sich dann zeigen)... so gesehen: alles Bestens!
Tejas Mehta
4 weeks ago
Valuable reward points
Their rewards points are pretty valuable. Some of the cards also have some amazing benefits. Wish the cards were accepted at more places!
Fl
Florian
4 weeks ago
Premium-Service, der deutlich besser ist als sein Ruf hier vermuten lässt
Hallo zusammen, liest man sich die Bewertungen zu American Express durch, entsteht schnell der Eindruck, das Unternehmen falle vor allem durch schlechten Kundenservice, lange Wartezeiten sowie vermeintlich willkürliche Kartensperrungen oder Kündigungen auf. Meine persönlichen Erfahrungen zeichnen jedoch ein völlig anderes Bild. Kurz zu mir, ich bin 20 Jahre alt und seit Anfang 2025 Mitglied bei American Express. Ich nutze die Platinum Karte und bin sowohl mit den angebotenen Leistungen als auch mit dem Service ausgesprochen zufrieden. Ich hatte bereits mehrfach Kontakt mit dem Kundenservice und wurde jedes Mal innerhalb kurzer Zeit (teilweise 30 Sekunden) mit freundlichen, kompetenten und lösungsorientierten Mitarbeitern verbunden. Die häufig beschriebenen extrem langen Wartezeiten oder unfreundlichen Gespräche kann ich in keiner Weise bestätigen. Im Gegenteil: Die Gespräche verliefen stets angenehm und zielführend. Teilweise ergaben sich lockere Unterhaltungen über andere Themen, wenn die Chemie stimmte. Ein weiterer oft genannter Kritikpunkt sind die Kartensperrungen. Auch ich habe diese Erfahrung bislang zweimal gemacht. Einmal kurz nach der Kartenausstellung Anfang 2025 und ein weiteres Mal im Dezember 2025. Bei der ersten Sperrung habe ich die Karte für PayPal-Zahlungen an „Freunde und Familie“ genutzt. Hier wurde mir mitgeteilt, dass American-Express-Karten ausschließlich für den Erwerb von Waren und Dienstleistungen vorgesehen sind. PayPal-Zahlungen bei Händlern sind ausdrücklich erlaubt, private Geldsendungen hingegen nicht. Die zweite Sperrung erfolgte aufgrund ungewöhnlich hoher Umsätze im Dezember. Während meine monatlichen Ausgaben üblicherweise bei etwas unter 3.000 € liegen, lag der Umsatz in diesem Zeitraum deutlich darüber. Kartensperrungen sind zweifellos ärgerlich, ich verstehe aber, dass American Express auf Nummer sicher gehen will. Die in vielen Bewertungen beschriebenen langen Bearbeitungszeiten oder fehlenden Rückmeldungen habe ich persönlich nicht erlebt. Nach Einreichung der Unterlagen erfolgte die Bearbeitung in beiden Fällen sehr zügig. Bei der ersten Sperrung erkundigte ich mich zwei Tage nach Einreichung der Kontoauszüge telefonisch nach dem Bearbeitungsstatus. Die Mitarbeiterin leitete mein Anliegen direkt an ihre Führungskraft weiter und bereits etwa eine Stunde später war die Karte wieder freigeschaltet. Beim zweiten Mal war mir der Ablauf bereits bekannt, wodurch der Prozess entsprechend reibungslos verlief. Auch die häufig geäußerte Sorge vor plötzlichen Kündigungen ohne Begründung kann ich nicht teilen. In meinem Fall wurde stets offen kommuniziert, was geprüft wird und aus welchem Anlass. Nach der jeweiligen Freigabe erhielt ich zudem weder ein Ausgabelimit noch sonstige Einschränkungen. Ich hoffe, meine Bewertung hilft dem einen oder anderen. Herzliche Grüße Florian L. Eckert
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