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58 Reviews

Synchrony Bank CD Review

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

December 25, 2025

2 min

synchrony-cd

In a Nutshell

Synchrony Bank's Certificate of Deposit (CD) product offers a secure, fixed-interest savings option with no minimum deposit requirement. With terms ranging from 3 months to 5 years and APYs that regularly exceed traditional banks, Synchrony Bank stands out in the online banking space for its flexibility, safety through FDIC insurance, and multiple CD types to suit various savings strategies.

Synchrony CD Pros & Cons

Pros

No minimum deposit required
Competitive APYs across terms
Multiple CD types including bump-up and no-penalty

Cons

Early withdrawal penalties apply
No physical branches for in-person service
synchrony-cd

Synchrony CD at a glance

9.6
Editorial score

Rates

Highly competitive interest rates and no minimum deposit requirement
10.0

Fees & Requirements

Publishes early withdrawal penalty fees, 5+ different term lengths, offers specialty CDs like bump-up CDs
10.0

Security

FDIC insured (directly), SSL/AES encryption and supports 2 factor authentication
10.0

Customer Service

Early morning, evening & weekend service, multiple comm. options including live chat, dedicated fraud team, FAQ/help webpage
9.0

Customer Experience

Solid mobile app with 4.5/4.8 out of 5 on Google Play and the App store; allows joint CDs; does not have branch locations
9.0

Advantages Over Traditional Banks

Synchrony Bank CDs provide APYs often exceeding those of brick-and-mortar banks. The absence of a minimum deposit removes common barriers to entry, and the online platform ensures users can open and manage their CD accounts easily without visiting a branch. Funds are protected through FDIC insurance, making it a low-risk, high-yield alternative for conservative savers.

Cutting-Edge Banking Services

Synchrony’s digital tools allow savers to open, manage, and renew CDs entirely online. Customers can transfer interest to a linked Synchrony savings or money market account. Features like a 10-day grace period post-maturity for changes, interest withdrawal without penalties, and an automated renewal process create a hands-off, convenient user experience.

Traditional Banking Services

While Synchrony focuses on digital convenience, it still provides essential banking services such as FDIC-insured deposits and access to a dedicated support team. The platform supports external bank transfers, digital statements, and a broad range of term lengths to suit different financial goals.

Interest Rates and Fees

CD Term

APY (as of Dec 2025)

3 Months

0.25%

6 Months

3.75%

9 Months

4.10%

12 Months

3.80%

18 Months

3.70%

24 Months

3.50%

36 Months

3.60%

48 Months

3.50%

60 Months

3.90%

Rates are fixed upon account opening. Interest is compounded daily and credited monthly. There are no monthly service fees.

Customer Service and Online Experience

Synchrony’s CD management tools are accessible through a streamlined online banking portal. Account holders can view balances, set up transfers, and receive email reminders for upcoming maturity dates. Customer service is available six days a week by phone. While there is no chat function, the FAQ section is extensive and covers most user queries efficiently.

Mobile App

Synchrony's mobile app is compatible with both iOS and Android. It includes CD account overviews, balance tracking, and access to linked savings accounts. While mobile check deposits are more relevant to checking or savings accounts, the app enables simple navigation and CD management on the go.

Security

Synchrony Bank is FDIC insured, and all customer data is protected by SSL encryption and secure login features. There is also two-factor authentication to guard against unauthorized access. These measures align with industry standards for protecting online financial data.

Summary

Synchrony Bank’s CD product is designed for online-savvy savers looking for competitive interest rates, secure deposit protection, and flexible term options. Its no-minimum-deposit policy and robust digital features make it a strong option for conservative investors or those pursuing CD laddering strategies. The lack of physical branches may deter some, but the online experience compensates with convenience and clarity.

Methodology

This review was created using information from Synchrony Bank’s official website, customer service interactions, rate tables, and expert reviews from sources like Forbes, Bankrate, GoBankingRates, and NerdWallet. All data has been validated for accuracy as of December 2025.

Disclaimers

Annual Percentage Yield (APY) is subject to change at any time without notice. Offer applies to personal non-IRA accounts only. Fees may reduce earnings. For CD accounts, a penalty may be imposed for early withdrawals. After maturity, if your CD rolls over, you will earn the offered rate of interest in effect at that time. Visit http://synchrony.com/banking|http://synchrony.com/banking for current rates, terms and account requirements. Member FDIC.

Having explored the features and benefits of this product, you might be curious about how it stacks up against its competitors. We encourage you to visit our comprehensive comparison chart for a broader perspective. This chart offers a detailed juxtaposition of this product with other leading brands, highlighting differences in features, pricing, and customer ratings. It’s an invaluable resource for contrasting your options and making an informed decision that best suits your needs. Don’t miss out – take a moment now to view our comparison chart and see how your chosen product compares in the wider market.

AI was used in the creation of this content, along with human validation and proofreading.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about Synchrony CD
Bad • Reviews 58
on
Excellent
2%
Great
0%
Average
0%
Poor
2%
Bad
97%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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David Maynard
1 year ago
Love using my Same card to save money…
Love using my Same card to save money on gas. 💯
WH
Will Hill
4 years ago
VERY MISLEADING/CONFUSING BILLING
I work in customer service for a retailer that sells furniture & we use synchrony. Their billing is confusing to a lot of people & it costs me customers therefore also costing Synchrony customers. Our big ticket items are delivered a few months after the purchase & smaller items customers take with them. Synchrony bills people after they receive the item. We tell customers this. The problem is when Synchrony sends them an ESTIMATED bill with their synchrony card. The customer sees the amount of the items they took with them & think that is their monthly bill. They then call yelling wanting to cancel their orders. I deal with this EVERY day. 1st DO NOT send people any kind of "estimate." 2nd dont assume your customers are financing paying professional, & act like this is the 1st bill this person has ever received. The bill should clearly state their min payment due. The payoff amount (total balance) should be something they see if log in to their account or at least be in smaller print & not confusing people to think this is their monthly payment. If Im offering 36 months equal payments no interest & I sell $3600 worth of items, the customers bill is $100/mo. If the customer takes $600 worth of items now & the other $3000 is being delivered in a few months, DO NOT send anything saying they owe $600 or a $600 "estimate." Customers freak out & think they are going to owe $600 every month. It happens all day everyday. Send them a bill with MIN payment due in big bold letters. I dont even think the balance should be shown, or if it is then it should not be presented in anyway that could make a customer think thats their monthly payment. The pay off amount (total balance due) is something that should be smaller print, preferably not even on their bill. That should only be seen in a completely different section of the bill, app, or website & could no way be confused as their monthly payment
Eu
Eugene
2 days ago
Literal impossible login loop, broken app, website, email, everything...
My experience with Synchrony has been a nightmare from start to finish. I ended up with this card completely by accident. I was at Mattress Firm, and the salesperson was extremely vague, failing to explain that I was actually opening a full credit card. Now I am stuck with a card that has a $7,000 limit but absolutely zero value to me. There are no sign-up bonuses, no rewards structures, and no benefits. It is just a useless line of credit that I never intended to open and I have only used once for the Mattress Firm. As bad as the sign-up process was, the technical side is even worse. They recently changed to a "new" login system for absolutely no reason, creating a literal catch-22 that makes it impossible to even manage my account. Here is the situation: The new system demands my full account number to re-register, even though I had been registered. I can not get the account number because every email I have from them has the account number redacted (only showing the last 4 digits). I never received full PDF statements via email, so I can not look there. I am somehow still logged into the mobile app on my phone, but it is completely dysfunctional. It refuses to load my previous statements or account details, just says "No Statements Available". So, to log in to the new website, I need my account number. To get my account number, I need to view a statement. To view a statement, I need to log in (or have a working app). I am completely locked out with no way to retrieve the one piece of information they require to let me back in. Between the misleading in-store practices, the uselessness of the card itself, and a technology ecosystem that traps you in an impossible loop, I would recommend avoiding Synchrony or Synchrony Bank or whatever their name is at all costs. Terrible website, terrible app, terrible business practices.
ivy taculod
3 days ago
0 star
If there’s 0 star, I will probably rate zero on this Synchrony bank! I have my ebay credit card like for 3 yrs, at first this bank gave me 2k credit limit and after 6 mos it increased into 2500k. I asked for my credit line increased and they gave me 4k. I was so happy because I always used this credit card for big purchased like plane tickets, jewelries etc. I use it wisely, paid on time and never miss any due dates and pay bigger amount more than minimum but suddenly after 6 mos they decreased my credit line from $4k into $100! I was really upset and called the customer service but they could not do anything about it! What is the sense of having $100 credit limit???? I will close my credit card from this bank because they are not fair!
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