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11,798 Reviews

SelectQuote Universal Life Insurance Review

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

April 16, 2026

2 min

selectquote

SelectQuote Summary

SelectQuote is a life insurance shopping service founded in 1985 that compares policies from multiple highly rated carriers instead of selling a single in-house policy. For universal life shoppers, that means access to permanent coverage, cash value features, and licensed-agent guidance in one place. The tradeoff is that universal life is more complex and usually pricier than term coverage.

SelectQuote Pros & Cons

Pros

Carrier comparison in one phone call
Permanent coverage with cash value options
Licensed help in all states except South Dakota

Cons

No live chat
Premiums can be higher than term coverage
selectquote

SelectQuote at a glance

9
Editorial score

Industry experience

In operation since 1985
10.0

Coverage amount and flexibility

Offers flexible coverage w/ adjustable or level premiums AND option for guaranteed whole life; builds cash value
9.0

Customer services and support

Multiple communication options, ability to speak to an agent
9.0

Online experience

Site is easy to use, but doesn't display all relevant information
9.0

Direct insurer?

Marketplace with direct purchase available in site
8.0

Suitable For?

SelectQuote is a strong fit for shoppers who want permanent life insurance and would rather compare carrier options with a licensed agent than sort through policies alone. It is especially useful for people who value flexibility, since the site explains that universal life can allow changes to premium levels and death benefit, depending on the policy design.

Features

SelectQuote’s universal life content centers on the features that matter most in permanent coverage: lifetime protection, cash value growth, and flexibility. The company says cash value can potentially be used like a savings account, borrowed from for expenses, or in some cases used to pay premiums. It also notes that some policyholders use universal life as part of a retirement-income strategy.

The main caution is cost and complexity. SelectQuote’s own educational pages say universal life premiums are typically higher than term life, and the policy’s cash value is not guaranteed. That makes this a product for buyers who want permanent coverage and understand that the structure needs ongoing attention.

Key highlights

  • Lifetime coverage as long as premiums are paid.

  • Cash value can earn interest and may be borrowed against.

  • Some policies can be adjusted over time if needs change.

  • Two common forms are indexed UL and guaranteed UL.

The Application Process

SelectQuote says its life insurance process starts with a free quote request, after which a licensed agent compares options from its carrier network and helps narrow the fit. On the FAQ page, SelectQuote lays out a simple three-step process: request a free quote, review the best option for your health and lifestyle, and then complete the medical exam if needed before the carrier makes an offer.

The company says most term or permanent life insurance applications involve a brief medical exam, usually at home or the office and typically under 20 minutes. SelectQuote also says the full policy process generally takes 4 to 7 weeks after the application is submitted, so this is not an instant issue product even though the quote stage is quick.

Policy Types and Terms

SelectQuote’s universal life education page identifies two main product types: indexed universal life and guaranteed universal life. Indexed universal life ties cash value to the performance of a market index, while guaranteed universal life is designed not to lapse even if cash value drops to zero.

The company also explains the main tradeoff clearly: universal life can offer lifetime protection and flexibility, but premiums are usually higher than term life and the cash value is not guaranteed. That makes it a better match for shoppers looking for permanent coverage than for buyers who only need low-cost protection for a set number of years.

How Safe Is It?

SelectQuote says any information shared through its life insurance process is completely confidential, and that it does not sell a customer’s name, address, or personal information. The quote form also links to the privacy policy, legal disclosures, and accessibility pages, which adds some clarity around how the site handles customer data.

For outside trust signals, SelectQuote Insurance Services, Inc. is BBB Accredited with an A+ rating, and Trustpilot currently shows a 4-star rating on the company’s life-insurance profile with more than 11,000 reviews. Those ratings do not replace policy-by-policy due diligence, but they do give the brand a visible public footprint.

Help & Support

For shoppers starting a quote, SelectQuote directs people to licensed sales agents by phone at 1-855-241-3666. The company also says its life-insurance team can help compare carriers and begin the application process. For existing customers, SelectQuote lists a customer-care number at 1-888-551-7232.

The support experience is more phone-led than self-service-led. SelectQuote’s life pages focus on licensed-agent help, FAQs, and resources rather than a deep self-serve portal. A dedicated life-insurance support email and published life-insurance hours were not clearly listed on the pages reviewed, so phone contact is the clearest route.

Physical Address
SelectQuote Insurance Services
6800 W. 115th Street, Suite 2511
Overland Park, KS 66211

Bottom Line

SelectQuote works well for U.S. shoppers who want permanent life insurance and prefer a guided comparison rather than handling carrier research alone. Its universal life pages do a good job explaining the value of cash value, lifetime coverage, and flexible policy design, while its support model leans on licensed agents to help with the details. The main watchout is that universal life can cost more and requires more attention than simpler term coverage.

FAQs
What is universal life insurance?
Universal life insurance is a type of permanent life insurance that can last for life if premiums are paid. SelectQuote says it also includes a cash value component that can grow over time and, in some cases, help pay premiums or support retirement planning.
Is universal life insurance worth it?
It can be, especially for buyers who want lifelong coverage and flexibility. SelectQuote’s guidance suggests it is usually a better fit for people who value permanent protection and cash value features, while term life may make more sense for lower-cost, temporary coverage needs.
How long does SelectQuote take to issue a policy?
SelectQuote says the process typically takes 4 to 7 weeks after the application is submitted. The quote and comparison stage is faster, but underwriting and the medical exam can extend the timeline before a policy is finally issued.

How do I know I can trust this review?

Our editors are serious about research - we combine our own experience with the services we recommend with reviews that come from verified users–just like you! Together with reviews from industry experts to ensure you choose with confidence and ease.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about SelectQuote
Excellent • reviews 11,798
on
Excellent
67%
Great
15%
Average
8%
Poor
5%
Bad
6%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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GE
Glenn E.
1 day ago
I had a great experience
I had a great experience with SelectQuote. They made the entire life insurance process simple, hassle-free, and easy to understand. Steve Brooker was professional, responsive, and helped me find a policy at a fair price without any pressure. I highly recommend SelectQuote to anyone looking for life insurance and a smooth experience from start to finish.
JT
Johnnie Thompson
1 day ago
Made getting insurance easier!
Made getting insurance easier!
CW
Christopher Weiner
1 day ago
Justin was friendly
Justin was friendly , professional and very well versed in the industry. I would refer SelectQuote 100% . Awesome experience.
Ke
Keith
1 day ago
The people I talked to
The people I talked to
1
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25