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Haven Life Review

Reviews 1,101
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Reviews 1,101
Bestmoney Staff
Mar. 08, 2022
3 min read
BestMoney Staff
HavenLife Summary
Haven Life offers a quick and painless way to apply for term life insurance, and has become a popular choice since it was founded in 2015. While it only offers term life insurance, this focus means that it is able to focus on delivering a quality service with competitive terms and rates.


  • Fast and simple online process
  • Coverage up to $3 million
  • Cheapest online option for people under 40


  • No coverage for people over 65 years old
  • No whole-life coverage

HavenLife at a glance

Editorial score

Coverage type

Offers either term or whole life insurance. Term life can be be for up to 30 years.

Customization of policies

Customizable rates and deductibles, some upgrades and downgrades available

Customer services and support

Multiple communication options, ability to speak to an agent

Online experience

Online fast application, learning resources, access to rates before application

Direct insurer?

Yes, direct insurer

HavenLife  HavenLife View Rates

Best For?

Digitally savvy customers who are buying term life insurance for the first time. This process is significantly faster and more convenient than the competition, which frequently requires applicants to speak with an agent, fill out paperwork and then wait several weeks for underwriting approval. Haven Life’s application process is optimized to be completed online from any device. Additionally, some qualified applicants may not need to take a medical exam. Keep in mind that it’s always very important to be honest in the application process. The issuance of the policy or payment of benefits may depend upon the answers given in the application and their truthfulness. While Haven Life is a newer addition to the life insurance industry, if you also want the stability of a traditional insurer you'll appreciate that Haven Life is backed and wholly owned by MassMutual, a veteran in the life insurance industry.


Haven Life offers term life insurance for spans of 10, 15, 20, and 30 years to customers who are up to age 65. The maximum available coverage is an impressive $3 million, which is highly competitive for the market. Haven Life focuses exclusively on providing term life insurance, so the service isn't ideal if you are looking for permanent life insurance options. By narrowing its focus to term life policies, the company keeps its prices very affordable and customers free from the complexity of the cash value, dividend and other financial components that complicate traditional whole-life policies.

Application Process

The ease of submitting an application online and getting a personalized rate for coverage is one of Haven Life’s best features. Haven Life offers a transparent approach to pricing by providing a free quote tool that shows a range of prices based on health designation. The quick rate-checking tool on the site lets you view a quick estimate by providing a few personal details such as age, health status, and income.  Once completed, you can move to the application process immediately. The application process can be completed on your computer, phone or tablet – whichever device you prefer. It’s a straightforward, convenient life insurance application – with questions about your lifestyle, health history and family history – once submitted, you receive an immediate decision on coverage eligibility and whether a medical exam is needed. If you do need to take a medical exam, you must do so within 90 days, but, in many cases, you'll still receive instant temporary coverage until your approval and rate is finalized.

Policy Types and Terms

While Haven Life’s process for buying term life insurance is quick and straightforward, it comes at the expense of the availability of permanent insurance. This could be a drawback for some potential customers who are seeking that type of coverage, but Haven Life finds that for many people, term life insurance is a good option. The Haven Term policy has some limitations that applicants should be aware of: 

  • The Haven Term policy is limited to individuals up to 64 years old
  • You must be a U.S. citizen and resident
  • People over the age of 50 can apply for term lengths of 20 years or less 
  • Individuals over the age of 59 can purchase up to $1 million in coverage
  • Haven Life currently does not allow customers to carry multiple policies at the same time.
  • You can’t be planning to use the policy to replace another

HavenLife  HavenLife View Rates

Help and Support

The support team at Haven Life is easily reachable through a variety of channels, including an online form, live chat, and a toll-free phone number that is available on weekdays if you prefer to speak directly with a customer service representative. Haven Life receives many positive reviews for its customer support, according to Trustpilot. Haven Life answers inquiries via phone and email promptly and efficiently. Questions through the Contact Us page are usually answered within a couple hours at the most, and on the phone customers do not have to wait long before being connected with a friendly and helpful service agent.


Haven Life challenges the idea that getting life insurance should be a hassle, and this is the reason why it has become such a popular option since it was founded in 2015. The amount of effort put into streamlining a traditionally lengthy life insurance application and approval process comes out in the easy-to-use, well-designed tools that Haven Life offers on its website. Whether or not a medical exam is required, those approved after an extremely short 20-minute application get coverage immediately.While the policies offered by Haven Life may not be suited to all, the straightforward delivery of information and fast service help those who want competitive rates and coverage receive it quickly and without difficulty.

Physical Address

60 Madison Ave
7th Floor
New York, NY 10010
United States

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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Trustpilot reviews
See what some customers are saying about HavenLife
Excellent • Reviews 1,101
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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6 months ago
Super impressed
Super impressed. Application was easy, fast, and user friendly. Pricing competitive and came back quickly. Customer service was quick and helpful.
Gabby Santos
7 months ago
User friendly platform and very easy…
User friendly platform and very easy application process! Super content with Haven Life , consider them when shopping for a policy.
8 months ago
Great Experience
The ease of the process and speed in getting my application approved was terrific. Highly recommend using them for your insurance needs.
8 months ago
Simple and well-designed process for buying life insurance
Life insurance is an industry that seems stuck in the past - things like completing an application, filling out paperwork, scheduling medical exams, etc. are not handled online at many companies. At Haven Life all of this can be done and tracked online, and I hope that others in the industry will follow suit. Other positives include that pricing was competitive and easily available through an easy online quote. It was also possible to adjust the specifics of the policy throughout the process, even after underwriting was complete - changing my mind on one small detail did not require restarting the process. The underwriting process proceeded quickly. I was easily able to gain access to my lab results online. Etc. The process was easy at every step.
Kayla Counselbaum
9 months ago
5 STARS!⭐️ ⭐️⭐️⭐️⭐️ They made everything…
5 STARS!⭐️ ⭐️⭐️⭐️⭐️ They made everything simple, seamless and positive.