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BestMoney.com

Haven Life Review

Reviews 1,101
Haven Life
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Haven Life
Haven Life
Excellent
Reviews 1,101
Bestmoney Staff
Jun. 20, 2023
2 min read
BestMoney Staff
Haven Life Summary
Haven Life offers a quick and painless way to apply for term life insurance, and has become a popular choice since it was founded in 2015. While it only offers term life insurance, this focus means that it is able to focus on delivering a quality service with competitive terms and rates.

Pros

  • Fast and simple online process
  • Coverage up to $3 million
  • Cheapest online option for people under 40

Cons

  • No coverage for people over 64 years old
  • No whole-life coverage

Haven Life at a glance

8.8
Editorial score

Coverage type

Offers either term or whole life insurance. Term life can be be for up to 30 years.
8.0

Customization of policies

Customizable rates and deductibles, some upgrades and downgrades available
8.0

Customer services and support

Multiple communication options, ability to speak to an agent
8.0

Online experience

Online fast application, learning resources, access to rates before application
10.0

Direct insurer?

Yes, direct insurer
10.0

Haven Life Haven Life View Rates

Best For?

Digitally savvy customers who are buying term life insurance for the first time. This process is significantly faster and more convenient than the competition, which frequently requires applicants to speak with an agent, fill out paperwork and then wait several weeks for underwriting approval. Haven Life’s application process is optimized to be completed online from any device. Additionally, some qualified applicants may not need to take a medical exam. Keep in mind that it’s always very important to be honest in the application process. The issuance of the policy or payment of benefits may depend upon the answers given in the application and their truthfulness. While Haven Life is a newer addition to the life insurance industry, if you also want the stability of a traditional insurer you'll appreciate that Haven Life is backed and wholly owned by MassMutual, a veteran in the life insurance industry.

Features

Haven Life offers term life insurance for spans of 10, 15, 20, 25, and 30 years to customers who are up to age 64. The maximum available coverage is an impressive $3 million, which is highly competitive for the market. Haven Life focuses exclusively on providing term life insurance, so the service isn't ideal if you are looking for permanent life insurance options. By narrowing its focus to term life policies, the company keeps its prices very affordable and customers free from the complexity of the cash value, dividend and other financial components that complicate traditional whole-life policies.

Application Process

The ease of submitting an application online and getting a personalized rate for coverage is one of Haven Life’s best features. Haven Life offers a transparent approach to pricing by providing a free quote tool that shows a range of prices based on health designation. The quick rate-checking tool on the site lets you view a quick estimate by providing a few personal details such as age, health status, and income.  Once completed, you can move to the application process immediately. The application process can be completed on your computer, phone or tablet – whichever device you prefer. It’s a straightforward, convenient life insurance application – with questions about your lifestyle, health history and family history – once submitted, you receive an immediate decision on coverage eligibility and whether a medical exam is needed. If you do need to take a medical exam, you must do so within 90 days, but, in many cases, you'll still receive instant temporary coverage until your approval and rate is finalized.

Policy Types and Terms

While Haven Life’s process for buying term life insurance is quick and straightforward, it comes at the expense of the availability of permanent insurance. This could be a drawback for some potential customers who are seeking that type of coverage, but Haven Life finds that for many people, term life insurance is a good option. The Haven Term policy has some limitations that applicants should be aware of: 

  • The Haven Term policy is limited to individuals up to 64 years old
  • You must be a U.S. citizen and resident
  • People over the age of 50 can apply for term lengths of 20 years or less 
  • Individuals over the age of 59 can purchase up to $1 million in coverage
  • Haven Life currently does not allow customers to carry multiple policies at the same time.
  • You can’t be planning to use the policy to replace another

Haven Life Haven Life View Rates

Help and Support

The support team at Haven Life is easily reachable through a variety of channels, including an online form, live chat, and a toll-free phone number that is available on weekdays if you prefer to speak directly with a customer service representative. Haven Life receives many positive reviews for its customer support, according to Trustpilot. Haven Life answers inquiries via phone and email promptly and efficiently. Questions through the Contact Us page are usually answered within a couple hours at the most, and on the phone customers do not have to wait long before being connected with a friendly and helpful service agent.

Summary

Haven Life challenges the idea that getting life insurance should be a hassle, and this is the reason why it has become such a popular option since it was founded in 2015. The amount of effort put into streamlining a traditionally lengthy life insurance application and approval process comes out in the easy-to-use, well-designed tools that Haven Life offers on its website. Whether or not a medical exam is required, those approved after an extremely short 20-minute application get coverage immediately.While the policies offered by Haven Life may not be suited to all, the straightforward delivery of information and fast service help those who want competitive rates and coverage receive it quickly and without difficulty.

Physical Address

60 Madison Ave
7th Floor
New York, NY 10010
United States

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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Trustpilot reviews
See what some customers are saying about Haven Life
Haven Life
Excellent
Reviews 1,101
on
Excellent
85%
Great
11%
Average
2%
Poor
1%
Bad
1%
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liana
2 months ago
Super impressed
Super impressed. Application was easy, fast, and user friendly. Pricing competitive and came back quickly. Customer service was quick and helpful.
K
keli schurman-darby
a month ago
highly discriminatory!!!
highly discriminatory!!!! i was denied solely based on my bmi…..without even checking my health history or lab work etc!!! customer service has been rude and incredibly difficult to even navigate their stupid email system. guess there is a reason why there are a select few tried and true life insurance companies….because they actually consider the entire human not just a couple of numbers on an application. stay away from this company if you want yo be treated with dignity and respect.
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gabby santos
3 months ago
User friendly platform and very easy…
User friendly platform and very easy application process! Super content with Haven Life , consider them when shopping for a policy.
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martin
4 months ago
Great Experience
The ease of the process and speed in getting my application approved was terrific. Highly recommend using them for your insurance needs.
C
calvin
4 months ago
Simple and well-designed process for buying life insurance
Life insurance is an industry that seems stuck in the past - things like completing an application, filling out paperwork, scheduling medical exams, etc. are not handled online at many companies. At Haven Life all of this can be done and tracked online, and I hope that others in the industry will follow suit. Other positives include that pricing was competitive and easily available through an easy online quote. It was also possible to adjust the specifics of the policy throughout the process, even after underwriting was complete - changing my mind on one small detail did not require restarting the process. The underwriting process proceeded quickly. I was easily able to gain access to my lab results online. Etc. The process was easy at every step.
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kayla counselbaum
4 months ago
5 STARS!⭐️ ⭐️⭐️⭐️⭐️ They made everything…
5 STARS!⭐️ ⭐️⭐️⭐️⭐️ They made everything simple, seamless and positive.
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colleen mckenna
5 months ago
Quick and Easy
Simple process, fast approval with out any exam.
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joshua christensen
5 months ago
Top-notch across the board
Cheapest we could find, simple application, didn't require a health screening since I'd had a recent physical. Quick answers from customer service both times I had questions for them.
A
angela
5 months ago
Easy process
Easy process, painless, pretty quick turnaround. great rates!
B
ben
6 months ago
Easy online application!
Easy online application and the decision on my coverage came within 24 hours.
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jeff thompson
6 months ago
It is fine
Oh my gosh. I am finally writing a review after a week of daily begging from Haven Life. Pretty good experience overall but it is life insurance. So a bit of a pain and not very transparent as to what is affecting rates. I got a good policy approved in under a month which is great. My rate was surprisingly high. I have several mild health issues but taken together they probably provide cover to rate my higher risk. I am pretty sure I could have gotten (and may still) a better rate if I had gone the traditional route. But that is even more invasive and time consuming. I am giving a 3 because of rate and lack of reasons for rate and because - it is life insurance - which in my experience is never very pleasant.
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kristyn
6 months ago
it takes some time for approval
it takes some time for approval. It took almost 30 days from the date lab work was drawn before I got approval.
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hb
6 months ago
Applied Sunday, Approved Monday…
I filled out the application on Sunday afternoon, and was fully approved before noon on Monday. I was initially told that I would need a medical exam, but in the process, it was determined that I didn’t actually need a medical exam to be approved. So, this was a welcome surprise. Also, the initial quote I was given (before completing the application) was only about $15 off from the final approved premium. The Haven Team communicated with me regularly thoughout the application process and promptly answered my questions. Overall, this was an extremely smooth, efficient, and pleasant experience. My family and I are thrilled to have this affordable policy that will last 30 years, onto my 70s. Thank you, Haven!
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tyler
6 months ago
Easy application process and great…
Easy application process and great rates compared to other insurance companies I considered. The health screening portion was a bit long and I kept getting follow up questions for medical history related to my wife and not myself.
S
s speight
6 months ago
Easy to apply
Easy to apply I just got approved last week so haven't had to make any claims or anything like that (as this is a life insurance policy, guess that's a good thing lol). But what put Haven Life at the top of my list was their intuitive website and easy application process. All done online and then the physical exam was done in my home! Very easy process.
B
bukky
6 months ago
There was truly no medical exam for…
There was truly no medical exam for their term life insurance. The customer service was responsive and helpful. The price was comparable to another company with the same terms.
B
blaise
7 months ago
Wonderful company!
Wonderful company!! I definitely recommend Haven life!! Awesome at finding the best coverage for me! Great coverage that is affordable!! Glad I listened to the recommendation that was given to me about this company
D
daniel
7 months ago
Great Customer Service
I looked into two other companies. The coverage was comparable but I was most impressed with Haven Life’s customer service. I was also impressed with the pricing tools.
M
malcolm
8 months ago
Simple & easy.
Pros: -Easy online application -Can get coverage immediately after applying online -Pretty seamless process throughout the experience Cons: -Although told I was covered initially after applying online, I was informed that I needed to get physical check up in order to continue the plan. -Although I’m very healthy, my plan price increased 2x after the physical checkup.
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shanna ladelfa
8 months ago
Applying for life insurance in your…40’s
Applying for life insurance in your 40’s is exhausting!! But at least Haven made it as easy as possible! Everything is efficiently handled through email. Communication is excellent, they give updates all along the way. Scheduling the bloodwork is easy and convenient. Plus, the rate was better than other companies. Easy to sign off on paperwork.
J
jr
8 months ago
Terrific experience and rates!
The application was easy to complete and the rate quoted was very competitive. The amount applied for required an examination and that process was very convenient, efficient, flexible, and the medical professional was friendly and capable. The policy approved was exactly as quoted with an option to add to the amount originally applied for and I took advantage of the offer. Haven Life is a subsidiary of MassMutual, one of the highest rated companies in the insurance industry. I couldn't be happier!
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paul cianciaruso
8 months ago
Easy Application Process
I shopped around for a few weeks before finding Haven Life. They made the application process very easy, and I was thrilled with the competitive rate they offered.
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laura van dyke
8 months ago
The folks at Haven Life were so…
The folks at Haven Life were so response and helpful during my application period. They were also warm and kind.
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marlon regis
9 months ago
Adjusting To Online Simplicity
This is how we should be all moving forward, fast and simple online smoothness together with actual human interaction.
M
matthew
9 months ago
Avoid. Not easy and takes a very long time
It took 7 months, 3 failed appointments (on New Haven’s end) and countless follow ups from me to actually lock in my plan. I went with these guys because of reviews but if I had known how much work it would have taken me I would have gone with someone else.
D
deveianti heller
9 months ago
Made a great choice.
Just happen to run into Haven Life on a random search, instantly wanted life insurance from them.
A
andrew
9 months ago
Pretty smooth experience
Pretty smooth experience
D
deveianti heller
9 months ago
Glad I found Haven Life. Many Thanks.
I finally realized how important life insurance is and needed.
S
sharon
9 months ago
The process was really simple & easy
The process was really simple & easy. No one bothered you with phone calls. The amount was exactly as the quote.
T
tom bui
10 months ago
I highly recommend Haven Life Term…
I highly recommend Haven Life Term Insurance for anyone in need of life insurance. As a family with young children, my wife and I wanted peace of mind knowing our kids would be taken care of if anything were to happen to us. After having term life insurance for over 10 years bought through an agent, we realized that it was not enough due to high inflation and the added responsibilities of having children. After researching our options, we decided to go with term life insurance and found Haven Life to be the best choice for us. The online quote process was incredibly easy and flexible, allowing us to get a quote for coverage without the need for medical tests. The prices were incredibly affordable, and we were able to get coverage within just a few days. My wife was even able to get hers within minutes! Overall, I highly recommend Haven Life Term Insurance for anyone in need of life insurance
R
robert p.
a year ago
My experience with Haven Life has been…
My experience with Haven Life has been nothing short of fantastic from start to finish. After working tirelessly with brokers and getting quotes that were complicated to understand online, I found Haven Life and I am very pleased that I did. Haven Life's respectful and understandable approach to issuing something as important as life insurance and doing so in such a straightforward way is why I would recommend Haven Life to my loved ones and friends alike.
R
razel
a year ago
It took way to long
It took way to long. Was unable to contact the company.
J
julissa
a year ago
Easy and extremely important!
Excellent and very intuitive experience! Highly recommended!
m
mark gentile
a year ago
Term Life Insurance
Application was simple and received sizeable approval for term life insurance without a medical exam within 48 hours. Great follow up and easy process.
M
mike
a year ago
No Customer Service Whatsoever
Have been trying to get a hold of them for 3 weeks now. No response to multiple emails and their customer service number goes straight to voicemail without the ability to leave a message.
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matt broffman
a year ago
No customer service
I was approved for a policy paid for it and had a question. They asked follow up questions on the application but they aren't attached as the policy document. I wanted them to be attached so there wouldn't be any questions about what was disclosed in the application. I sent them and email and it's now been over a week a no one has responded to their help email address. They did manage to send me an email asking for a review...so here you go.
M
mgg
a year ago
I have been trying to reach Haven Life…
I have been trying to reach Haven Life regarding a question on my policy for over a week i called and it doesn't even go to voice mail it cuts you off, i tried chatting it just goes to leave a message, and i've sent 4 emails and no response. This doesn't bode well at all and it worries me also that if my heirs need to claim someday they won't be paid, if i cant even get a simple call or email back on a question
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john margotti
a year ago
Avoid this company
Avoid this company. They never anser the 800 number no matter what time you try, never return an email and the chat never works. It's crazy how bad their customer service is.
B
benjamin
a year ago
Easy Breezy
Easy Breezy Wanted to get this done for a while and this was the easiest experience I could find. I feel great knowing that there is some protection for my husband and likely dogs.
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rachell cordon
a year ago
It was an easy process
It was an easy process. The turnaround was also feasible.
B
brian
a year ago
This was hands down the easiest way I…
This was hands down the easiest way I have come across for looking into and getting life insurance. Fast, simple and shows you cost etc… Definitely glad I listened to the wife and looked into it.
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jeremy
a year ago
Plan on spending more than you think
Plan on spending another $20 a month from your initial quote even if your in perfect health. Had their exam, everything came back in the normal ranges (green) but still jacked up my initial rate quote. Little disappointing.
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mama
a year ago
Smooth
Easy and smooth application process. Great coverage!
C
chimp li
a year ago
Good, only until they've sold you.
Very prompt in selling you a policy; but post-service is pathetic. Once the policy was sold, they ditched me like an estranged girlfriend. No response to my queries since more than 10 days; no call-backs or email responses. I am still looking for some answers to my just-bought policy. I feel I've been cheated. Very disappointing. I do not recommend anyone to waste their time with them. Look elsewhere!
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alex
a year ago
It was super easy
It was super easy, fast, and the rate was even better than the estimate. If you are looking for term life insurance this is the place.
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raul jara
a year ago
Life Insurance convenient and easy
The process was very easy. My blood work was done at home. Underwriting had some additional questions which we resolved via email. The process couldn’t have been any easier and my family is now protected.
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felicia
a year ago
Excellent online experience... thorough quick easy...I will definitely recommend my friends and family
Excellent online experience...I will definitely recommend my friends and family for THE HAVEN LIFE EXPERIENCE! THANK YOU!
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sharon fenimore
a year ago
Easy
Easy. Didnt have to talk to anyone.
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dorothy
a year ago
I just purchased a life insurance…
I just purchased a life insurance policy with Haven Life. The experience of shopping and buying with them was super easy, and for myself, this was the cheapest I could find for the amount I was looking for. Highly recommend.
E
edward
a year ago
I bought a haven life Insurance policy one week ago.
I bought a haven life Insurance policy one week ago. The process was thorough but effective, as from start to finish the whole application process took only one month.
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ramona
a year ago
I just started with Haven Life
I just started with Haven Life. A few days ago. But, my interaction with the representatives was very helpful and ready to assist. Thank you Haven Life.
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rose h
a year ago
Quick approval! No hassle!
I have compared quotes for life insurances with other agencies before finding out about Haven Life. It was very stressful because it would take more than 2-4 weeks just Waiting. I was told no medical exam needed and still the process took way too long. I wanted a peace of mind and to get this off my checklist as soon as possible. Fortunately, I found out about Haven Life and I was very surprised how fast and easy it was to get a rate and approval. I even got the best quote! No hassle. No waiting period. Thank you.
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andrew
a year ago
First time policy buyer.
I initially had some issues with finalizing the purchase of the policy but I called customer service and had a very helpful representative assist me which is one of the reasons why I decided to go with haven.
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diana
a year ago
The process of obtaining term life…
The process of obtaining term life insurance was easy and fast with Haven Life. I am very satisfied with how convenient this process is.
M
marshell
a year ago
The application was easy and simple
The application was easy and simple, I had to complete a physical and that process was no problem! I got a response back I was approve for this life insurance. My overall experience with Haven Life was outstanding!
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brandon
a year ago
Rates are amazing compared to other…
Rates are amazing compared to other insurers and customer service was top-notch! I would highly recommend them!
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scott
a year ago
Excellent service and easy to navigate.
Excellent service and easy to navigate.
A
alex cervantes
2 years ago
Haven Life is just what I was looking for!
Haven Life is just what I was looking for. I had been turned down for life insurance by other companies due to previous medical history. Haven life went further to find out if I qualified. Happy to say I now have coverage for more than I was expecting at a lower monthly cost! Feel much better now.
A
ananth venkatachalam
2 years ago
Easy, affordable and efficient
Firstly I the entire process was very simple and easy to complete. The monthly premium was affordable that had the coverage I needed. They were responsive that they made sure am being notified about the status of my application. Overall I am happy with my experience.
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kelly nisbeth
2 years ago
Satisfied customer
Loved that I was able to complete application online, labs done at home and received results and offer in less than a week.
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christine hathaway
2 years ago
I am very happy with how easy it was to…
I am very happy with how easy it was to apply for Haven Life insurance online. My husband did also. He got his quote quickly and didn’t have to have an exam or bloodwork. I actually did have to have an exam. It was simple though. She even came to my home and asked questions and took my blood pressure etc. after about a week I got my results and an offer soon followed from Haven Life. It was just a bit more than the initial quote because of my health history. But it was the lowest quote that I received from similar companies. I am happy with the emails and when I called with questions, I got answers quickly and to my satisfaction. Thank you Haven Life for making me feel that you listened to my needs.
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lynesha robinson
2 years ago
From start to finish I had no problem…
From start to finish I had no problem navigating my way through the questions. Not sure if I will keep my current rate or lower it late but glad I have the option.
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santi khiosida
2 years ago
Fast and easy
Fast and easy. Received my policy hassled free.
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denay
2 years ago
Choose Haven!
Put your mind at ease, hands down the easiest process and best in value compared to other companies.
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amanda
2 years ago
The insurance application process with…
The insurance application process with Haven Life was seamless. I applied online on 3/8 and received a call within about 24 hours to schedule the paramedical exam. The appt set for 4/2, due to my schedule (requested a Saturday appt). The nurse came to my home, exam took about 15 minutes (verify my info, BP check in both arms, blood drawn, urine collection). Those results were available on 4/8. I received a few follow up questions 2 days later regarding prior prescriptions and medical tests from the underwriter. Answered those promptly, and my policy was approved on 4/20. Overall process was less than 30 days, excluding the wait time for the paramedical exam, which was due to my scheduling.
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kristopher
2 years ago
The process was easy
The process was easy, secure, and it’s an affordable. Also, it’s good to have a policy with a trusted brand.
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anthony
2 years ago
The process was quick and easy
The process was quick and easy
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cj
2 years ago
The process is very simple
The process is very simple, quick and easy to follow. My experience with Have Life is very satisfied! Thank you Haven Life!
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derek r.
2 years ago
Great company
Great company. Easy to navigate yourself to a excellent policy. Thanks Haven Life!
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damarcus sullivan
2 years ago
Best experience EVER
Best experience EVER! Quick, easy, and very affordable! If you haven’t done it already—DO IT! You will not regret it
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deepak
2 years ago
Simple, Quick and Delightful
I just loved how simple and quick the whole process was. I got approved for the maximum I could have being a non citizen. I filled a form with my details and the next day I had the policy. I was fretting over sitting on endless phone calls and getting medical tests done before I could have a policy, but I had the policy in less than 24 hours. The Haven Life website is amazing as well. To the point, inviting and works without a flaw. Also, the policy comes with the perks like TrustWill for free and a few other very useful services at no cost. I have only great things to say about Haven Life so far.
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mc
2 years ago
Recommendable!
I've only been a few month's with Haven Life. Great customer service. Great perks. Affordable. Definitely recommendable.
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trav
2 years ago
I’ve had a pretty amazing time with…
I’ve had a pretty amazing time with Haven Life. Excellent service, and the perks already have paid for 5+ years of insurance. I was able to do my Will and get my Trust done with them as an add on, and was seriously impressed. Highly recommended.
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liz spahn
2 years ago
Great so far
So far, I am very pleased. Enrollment in term life was quite easy. I didn't even need a physical. Luckily, my partner and I have not had to deal with "cashing in" any life insurance, so I cannot speak as to how that process is handled. Overall, I trust Haven Life to do it well, just like they do everything else.
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bishop lee
2 years ago
Great afforable insurance i'm just…
Great afforable insurance i'm just waiting for them to get whole life
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stephen vacamora
2 years ago
They are affordable
They are affordable, and great!
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kara m.
2 years ago
I’m so glad I found Haven Life
I’m so glad I found Haven Life! They made signing up for life insurance very easy. The perks of their “plus” program have been great too! Namely, I’ve taken advantage of the subscription to Aaptiv and the Will and Trust service. They also send little gifts sometimes which are a nice touch! I got my husband to sign up through them as well and it was super simple. Highly recommend!
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rowan bienes
2 years ago
Great Benefits & Easy to Understand!
I had a large surgery last year and doctors recommended that I get a life insurance policy beforehand, and I am so glad that I chose Haven Life. I found out about them through my bank, Aspiration, and their online process makes everything easy to navigate and easy to change when needed. Plus, it's affordable and provides me with a ton of extra benefits through their Haven Plus partnerships. Now, I even have a will and advanced healthcare directive that was no additional cost! I doubt I will ever switch to another life insurance company.
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megan
2 years ago
Very easy
Very easy - seamless process.
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krishna chaitanya kathari
2 years ago
Amazing experience with them
Amazing experience with them. Very responsive and best quotes out there. Must have term insurance.
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matthew
2 years ago
Very happy with the whole process from…
Very happy with the whole process from start to finish on my application. Only area that could be improved is that my wife also applied and was rejected and we did not get a reason. She is a 30 year old female without any existing conditions so I was surprised.
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mark
2 years ago
Hassle-Free Term Life Insurance!
The whole process was seamless and easy. My application for term life insurance was all done online. The rates are fair, and the people at Haven Life seem to genuinely care about their customers.
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hn
2 years ago
Best life insurance company.
Best life insurance company.
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ismael
2 years ago
The process of getting life insurance…
The process of getting life insurance with you is a very smooth process. I really liked the way you communicated through the process and were on top of the things. I really appreciate it. Thank You for my peace of mind and my family’s peace of mind.
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michael
2 years ago
Eazy peezy japaneezy!
Eazy peezy japaneezy!
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thomas
2 years ago
Super Easy and No Upsell!
Super easy! I was putting off purchasing life insurance as all I wanted was a term policy and was dreading the thought of having to meet or speak to a broker and deal with the dreaded upsell tactics. While researching options, I stumbled across Haven Life and began looking into it. Thrilled that I did. I could not have imagined an easier, more streamlined process from beginning to end. Very easy process and excellent, easy-to-understand documentation on the site.
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jason
2 years ago
Very simple to use
Very simple to use, everything is straightforward.
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nathan
2 years ago
Good service with easy and relaxed…
Good service with easy and relaxed communication that was not pushy. Helped with what I wanted and the whole process maybe took 25ish minutes from calling to getting approved to setting up my online access. (if you are approved right away)
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wes
2 years ago
Quick and painless!
The online experience was extremely simple and took all of the intimidation out of the application process. I appreciate how fast I was able to complete the account setup.
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brandon
2 years ago
Great Life insurance company
Great Life insurance company, your treated like a individual not just another number added to the bunch.
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sofia
2 years ago
Satisfied & at Peace
I love the process through Haven Life, as the application was easy to complete, and the medical exam was done at a facility near my home. Customers also have the option to have the medical examiner visit their home; however, I preferred to visit a nearby lab. Finally, I got a fair price for a 30-year term life insurance with Mass Mutual. I am delighted because the process was easy, and the underwriter did not make a huge issue like other insurance companies I have tried in the past, and the whole process took less than a week to complete. I am at peace know that should something happen to me; my family will be covered.
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barb
2 years ago
Easy Options
The website is easy to review. Coverage level I requested meant testing. That was a little clunky due to communication between their 3rd party, but haven life agents were timely with email communication. Overall the rate was a little higher than expected, but glad to have the insurance. Really liked using the slider to determine the final coverage. After policy issued, website shows a new perk so come so looking forward to seeing what that is about
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jeremy
2 years ago
This was a very pleasant experience
This was a very pleasant experience. Their automated system was very well organized to obtain my medical records, driving record, and all of the other normal questions I would expected to answer. I'm 49 and in perfect health so I'm not surprised that I was approved. But I was very surprised that I was able to be be approved for life insurance in just minutes without a medical exam. I was even able to signed my docs right then. What I thought would take weeks took minutes.
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brian
2 years ago
Very responsive and clear guidance…
Very responsive and clear guidance through the whole process.
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rodney
2 years ago
great rate and service
great rate and service
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arnold
2 years ago
Great service and easy enrollment and I…
Great service and easy enrollment and I could not find a better price. Thanks
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michael haimson
2 years ago
Easiest and quickest term life insurance application
Easiest and quickest term life insurance application I went through as I was shopping around... highly recommend!
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z b
2 years ago
Haven Life was awesome
Haven Life was extremely quick, and provided a reasonable price for the life insurance I was looking for, without even needing a medical exam. I know that doesn't happen in every application, but I was surprised and impressed that it was so easy and quick to sign up for life insurance.
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justin
2 years ago
Poor Service & Misleading Initial Quote
I had several problems with my Haven experience, which was especially unfortunate because I chose Haven based on its customer service reputation. First, after I submitted my application online, I was told that an immediate quote couldn't be provided and I would receive one within a few business days. After a week with no follow-up from Haven, I contacted them and only then did they realize they never provided a quote. Second, the first available appointment for the medical exam was more than three weeks after I finally received a quote. Then, the person sent to take my blood sample called 45 minutes before the appointment and said she couldn't make it, causing me to waste a half-day of vacation time. The woman was unable to reschedule for several days, and then arrived late on the second date. Finally, Haven increased my quote 50% after the medical exam. Haven said this was because of a history of gestational diabetes, but I had already disclosed that history prior to the initial quote so that was not new information and should have been factored into the initial quote. Furthermore, I'm a nurse practitioner and my A1C was the best I've ever seen, so the history of gestational diabetes was not indicative of any worry regarding developing true diabetes within the policy term. For a company that sells itself based on customer service and easy applications, I found Haven to be quite the opposite.
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sukhdeep
2 years ago
Great fast service
Great fast service