Chase Ink Business Preferred® Review 2025

Chase Ink Business Preferred®: Rewards and Redemption Options

While the Chase Ink Business Preferred® is a travel credit card for business at heart, it offers travel redemptions plus some alternative options you get with cash back credit cards from Chase. This makes it incredibly versatile, whether you want to transfer your rewards to airline and hotel partners, use points for travel through Chase Travel or redeem your rewards for cash back or gift cards.

Here's an overview of the earning rates on the Chase Ink Business Preferred®, ways you can redeem points and how much in rewards the average business owner could earn over 12 months.

Earning Rewards

The Chase Ink Business Preferred® offers 3X points on up to $150,000 in combined spending in its top bonus categories each year, then 1X points. All other purchases earn 1X points, except for Lyft rides that earn 5X points through March 2025.

Rewards categories that offer 3X points with the Chase Ink Business Preferred® include:

• Shipping purchases

• Advertising purchases made with social media sites and search engines

• Internet, cable and phone services

• Travel

Also remember the generous sign-up bonus on this card, which is worth 90,000 points when you spend $8,000 on purchases within three months of account opening. Earning this bonus requires a minimum monthly spend of at least $2,667 for three consecutive months after sign-up, so make sure to keep that in mind.

Expert intel: How much could the average business owner earn in rewards with the Chase Ink Business Preferred®? Let's imagine a business owner who spends $3,500 per month in the card's 3X categories and another $2,500 per month on miscellaneous business purchases and bills. In that example, the business owner would earn 126,000 points in the card's bonus categories annually, plus 30,000 points on regular spending. 

When you add on the 90,000 bonus points cardholders can earn the first year, this example business would earn 246,000 Chase Ultimate Rewards points during year one as a cardholder.

Redeeming Rewards

Rewards earned with this card qualify for a range of redemption options that can work for almost anyone. Cardholders can redeem their points for cash back, statement credits, gift cards or merchandise. They can also redeem for travel through the Chase Travel portal and get 25% more value for each point when they do.

Chase Ink Business Preferred® rewards can also be transferred to Chase airline and hotel partners, which are considered some of the best. All partners qualify for a transfer ratio of 1:1, although points must be transferred in increments of 1,000.

Chase transfer partners include:

Airline Travel Partners

• Aer Lingus AerClub
  Air Canada Aeroplan

• British Airways Executive Club

• Emirates Skywards®

• Flying Blue AIR FRANCE KLM

• Iberia Plus

• JetBlue TrueBlue

• Singapore Airlines KrisFlyer

• Southwest Airlines Rapid Rewards®

• United MileagePlus®

• Virgin Atlantic Flying Club

Hotel Travel Partners

• IHG® One Rewards Club

• Marriott Bonvoy®

• World of Hyatt

The chart below shows the average value of points redeemed with this card. As you can see, most redemption options get a minimum redemption value of 1 cent per point. You may get a lower redemption value if you redeem rewards for merchandise.

Chase Ink Business Preferred® Full Review

The Chase Ink Business Preferred® has a lot going for it. Factors considered in our methodology include Rates and Fees, Features and Benefits, Card Security, User Experience and Customer Service.

Rates and Fees

The Chase Ink Business Preferred® brought in a strong score for rates and fees due to its reasonable $95 annual fee and lack of foreign transaction fees. The product also offers free employee cards that don't require their own annual fee. Factors that led to an imperfect score in this category include the card's high variable APR for purchases and its high fees for balance transfers and cash advances.

Features and Benefits

This small business credit card has plenty of perks in exchange for its annual fee. Major benefits include primary auto rental coverage for business rentals, trip cancellation and interruption insurance, roadside assistance, cell phone insurance, purchase protection and extended warranties. Cardholders also get 25% more value for rewards when they redeem for travel through Chase.

We scored the Chase Ink Business Preferred® slightly lower in this category due to its lack of premium travel benefits you can get with other top business credit cards with transferable points. Specifically, this card comes without airport lounge access, fee credits for Global Entry or TSA PreCheck membership or annual travel credits.

Security

Chase offers enhanced security across its website and mobile app. Notable security features include 24/7 fraud monitoring, multi-factor authentication, biometric authentication on the app, data encryption and $0 fraud liability for cardholders. 

User Experience

Chase offers an intuitive and easy-to-use online dashboard for its accountholders. Users can utilize the dashboard to monitor their purchases, pay bills, redeem their rewards points and more. The Chase mobile app is also popular and highly-rated, which is shown in its 4.4 out of 5 rating on Google Play and 4.8 rating out of 5 stars in the App Store.

Customer Service

Chase customer service is easy to reach via the phone, social media or secure messaging, and some contact options are available 24/7. Chase also earned accolades in J.D. Power's 2024 U.S. Credit Card Satisfaction Study, where the bank earned the 4th spot with a score of 619 out of 1,000 points. Credit card companies that earned higher scores in the study include American Express (634), Discover (629) and Capital One (620).

Contacting Chase

Reach out to Chase via its credit card customer service number (1-800-432-3117) or its social media channels (tweet Chase at @ChaseSupport or message them on Facebook  or Instagram.) Secure messages can be sent through the bank's online dashboard after log-in. Users can also call Chase using the number on the back of their card.

When we tested these channels:

• A Chase representative joined our phone call within one minute after we supplied requested user information.

• Chase social media responded to our inquiry right away, but we had to wait approximately five minutes to speak with a representative.

What Cardholders Are Saying

Chase Ink Business Preferred® customers on Reddit and other message boards seem to love the card for more reasons than one. Its generous sign-up bonus is a huge hit, and cardholders who spend a lot in its 3X bonus categories are able to maximize rewards on more of their spending. Some users complain about the card's annual fee, however, especially since it doesn't come with premium travel benefits like airport lounge access.

Many Reddit users also carry the Chase Ink Business Preferred® in addition to other cards from Chase. Some pair it with cash back business cards like the Chase Ink Business Unlimited®, whereas others use it with consumer travel credit cards like the Chase Sapphire Preferred® and Chase Sapphire Reserve®.

One Reddit user recently said this about the Chase Ink Business Preferred and how it compares to the Chase Sapphire Preferred® :

"The advantage of the Ink Preferred is the 3X on travel. Dining on the CSP is covered by the Freedom cards anyway. Overall the CIP seems to be better than the CSP. I heard about the concerns over travel insurance on a business card. I'm not a lawyer so I don't know if that's relevant or not, but the insurance itself looks good."

Another Reddit user said the following while comparing it to the Ink Business Cash® Credit Card:

"Ink Cash is arguably the best Chase card of all. It has 5X categories, a high spending limit, and you can get multiple Ink Cash cards through multiple businesses."

What Credit Card Experts Are Saying

Credit card expert Michelle Lambright Black of CreditWriter.com says she's a big fan of the Chase Ink Business Preferred® due to its rewards and included benefits (like cell phone protection).

"While I don't use the card for everyday purchases, the Ink Business Preferred® is often my card of choice for business travel purchases and I use it to pay my monthly cell phone bill," she said. "One of my favorite features of the card, however, is how easy the Ink Business Preferred® makes it for me to earn, transfer and redeem points with travel partners."

Black went on to say that she combines all Chase points she earns with her Chase Sapphire Preferred® account. 

"From there, I often transfer my combined Ultimate Rewards to Chase travel partners like Southwest Airlines or Hyatt to book free or discounted travel plans for my family," said Black.

Travel rewards expert Aaron Hurd of Cards and Points says he chose the Ink Business Preferred® over the Chase Sapphire Preferred® since most of his travel is for business purposes. 

"The Ink Business Preferred® has excellent travel and consumer insurance protections and it gets 3X points on up to $150k of travel spending each year," he said. "That's more points than the Sapphire Preferred—for the same annual fee."

Card Comparison: Chase Ink Business Preferred® vs. Chase Ink Business Unlimited®

The Chase Ink Business Unlimited® is a cash back credit card for business, thus it doesn't let users transfer rewards to Chase airline and hotel partners. It also comes with a $0 annual fee, and cardholders get an intro 0% APR offer for purchases.

Another difference with the Chase Ink Business Unlimited® is its rewards rate. Cardholders earn a flat 1.5% cash back on all purchases, and the new cardholder bonus is for $750 cash back after spending $6,000 on purchases within three months of account opening.

Ultimately, the Chase Ink Business Unlimited® makes sense for small business owners who want a $0 annual fee and don't want to transfer rewards to airlines and hotels.

Methodology: How We Review Credit Cards

This guide to the Chase Ink Business Preferred® was created with the help of our credit card review methodology. Our methodology considers a range of factors that impact consumers and their choice of card products, including credit card rates and fees, features and benefits, account security features, user experience and customer service.

Since the Chase Ink Business Preferred® is a rewards credit card, we also assessed the value and flexibility of the Chase Ultimate Rewards program. Lastly, we considered firsthand experiences of cardholders and interviewed credit card experts for their take on this offering.

Learn more about how we rate and review credit cards and their issuers.

Bottom Line: Is Chase Ink Business Preferred® a Good Credit Card?    

The Chase Ink Business Preferred® is a "good" credit card by any measure, and that's especially true if you want a business credit card with premium travel redemption options. There are business credit cards from other issuers that let users transfer rewards to airlines and hotels, but they all come with much higher annual fees. For example, The Business Platinum Card® from American Express will set you back $695 per year, and the Capital One Venture X for Business has an annual fee of $395.

Earning rates on the Chase Ink Business Preferred® are also lucrative, and the new cardmember bonus is hard to beat. If you want flexible rewards, free employee cards and consumer and travel protections for less than $100 per year, the Chase Ink Business Preferred® is a good choice.

Frequently Asked Questions (FAQ)

Can You Apply for the Chase Ink Business Preferred® Without a Business?

You need to have a business or business income to apply for the Chase Ink Business Preferred®. However, you can apply without an Employer Identification Number (EIN) and use your Social Security number (SSN) instead.

Can You Downgrade to the Chase Ink Business Preferred®?

You may be able to downgrade the Chase Ink Business Preferred® to a cash back business credit card from Chase with no annual fee. Call the number on the back of your card to inquire.

Is the Chase Ink Business Preferred® Made of Metal?

The Chase Ink Business Preferred® is not a metal credit card.