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OnDeck Review

Reviews 4,189
OnDeck
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OnDeck
OnDeck
Excellent
Reviews 4,189
Michael Graw
Mar. 31, 2024
2 min read
Michael Graw
OnDeck Summary
OnDeck offers small business loans and lines of credit. This lender stands out by getting money in your account in as little as the same business day. OnDeck has a low minimum credit score requirement, but it’s important to note that with OnDeck, you’ll need to back your loan with a business lien and personal guarantee.

Pros

  • Get money in as little as 1 day
  • Low minimum credit score requirement

Cons

  • Requires a business lien and personal guarantee
  • $100,000+ annual revenue requirement

OnDeck at a glance

8.8
Editorial score

Online experience

Has learning resources, access to rates, mobile app
10.0

Customer services and support

Multiple ways of reaching lender, wide range of hours
8.0

Variety of loan types

Offers all loan types*
10.0

Loan amount range

Loan amount up to $500K
8.0

Eligibility

Doesn't cover bad credit, low revenue, new businesses
8.0

OnDeck OnDeck View Rates

Overview

OnDeck is a small business lender offering term loans and lines of credit. You can borrow up to $250,000 or set up a line of credit up to $100,000.

One of the appealing things about OnDeck is how fast it delivers funds. You can typically get money within a few hours of applying.

We also like OnDeck’s customer service and loyalty rewards. The lender has support available 6 days a week and offers perks like lower origination fees for returning businesses.

Why OnDeck Is Good For Your Business

OnDeck is an attractive option for businesses that need a loan quickly. Lending decisions are typically made in a few minutes and you can get funds the same day you apply. Lines of credit are typically just as fast.

OnDeck also stands out for its relatively lenient lending requirements. In order to be approved, you need a credit score of 625, at least one year in business, and at least $100,000 in annual revenue. However, your loan with OnDeck requires a lien on your business and a personal guarantee.

Loan Features

OnDeck’s small business loans offer transparent pricing. Payments are made daily or weekly, which is more frequent than for most small business loans.

In addition, OnDeck offers a Prepayment Benefit option, which allows you to pay off your loan early and have the remaining interest waived. Loans that include the Prepayment Benefit option typically have higher interest rates.

  • Borrow $5,000 to $250,000
  • Get funds the same business day
  • 3- to 24-month terms
  • Daily or weekly payments
  • Rates as low as 11.89% APR
  • Prepayment Benefit option available

Application Process

OnDeck’s application process can be completed entirely online or over the phone. You’ll need to enter information about yourself and your business, as well as upload supporting documentation. The whole process takes about 15 minutes and OnDeck typically responds with a loan decision within minutes. 

How Much Can You Borrow? 

OnDeck offers term loans from $5,000 to $250,000 and lines of credit from $6,000 to $100,000. The lender requires an annual revenue of $100,000 to qualify for a loan. However, it’s worth noting that the average OnDeck customer has more than $500,000 in revenue and has been in business for more than 4 years.

  • Minimum credit score of 625
  • 1 year in business
  • $100,000 in annual revenue
  • Business lien and personal guarantee required

Repayment Terms

OnDeck offers terms from 3 to 24 months for its loans. Unless you opt for the Prepayment Benefit, your remaining loan interest is not waived if you pay off your debt early. Payments are made daily or weekly with OnDeck.

OnDeck advertises interest rates as low as 11.89% APR. However, the average business using OnDeck receives an APR of 49.06% for term loans or 35.2% for lines of credit.

In addition, OnDeck charges an origination fee for term loans. This is 2.5% to 4% for first-time borrowers. The origination fee drops to 1.25% to 3% for your second OnDeck loan.

Privacy and Security 

OnDeck uses SSL encryption to protect all information entered using the online application. The company’s privacy policy has been reviewed by TRUSTe for compliance with transparency and accountability standards. OnDeck has an A+ rating with the Better Business Bureau.

Help & Support

OnDeck offers support by phone, email, and live chat 6 days a week. The company also offers a loan calculator that provides a clear look at how much an OnDeck loan or line of credit will cost.

Phone: (888) 727-5449

Email: info@ondeck.com

Physical Address

OnDeck,

1400 Broadway,

 New York, NY 10018

Summary

OnDeck offers business loans and lines of credits with incredibly fast turnaround. You can apply online and get money in just a few hours. Plus, you can access customer support 6 days a week.

OnDeck’s loans aren’t cheap and come with daily or weekly repayments. However, the company offers relatively lenient minimum credit score and revenue requirements and offers incentives for returning customers.

OnDeck OnDeck View Rates

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about OnDeck
Excellent • Reviews 4,189
on
Excellent
93%
Great
3%
Average
0%
Poor
0%
Bad
3%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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BM
Brittney Morgan
2 days ago
Exceedingly Efficient
We received funding in less than 48 hours for our small business! Exceedingly Efficient service!
Jo
Jose
2 days ago
Trust and loyalty
Trust ,thank.you,
El chele
3 days ago
Johny was great
Johny was great. He listened to our request, gave us clear options, and responded to all my questions. But also he was always available to answer the phone without delay. The loan processed quickly with no hazards.
TK
Tod Kienitz
4 days ago
Knowledge of service and explaining the…
Knowledge of service and explaining the details well. Only thing that I would recommend is to slow down and let information sink in a bit :))
Tw
Tom w
4 days ago
Exceptional customer service , with peace of mind!
I have to admit I was very skeptical. However, In the end onDeck put their money where their mouth is. My loan specialist Jonathan D’Amico was very knowledgable and informative during the entire process. Yes, the APR is rather high, but after further trust is established, they consider you for a lower APR & an even higher limit. The peace of mind that onDeck has been able to provide me with, is very much appreciated. “ It’s better to have the money and not need it, instead of needing the money and not having it” is the motto… It took roughly 48 hours to finalize my application, It’s fairly straightforward process. I will do business with onDeck again — highly recommend.
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