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NAV Review

Reviews 316
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Excellent
Reviews 316
Danielle Greving
Oct. 11, 2022
3 min read
Danielle Greving author image
Nav Summary
NAV is a business loan marketplace that offers a free service for business owners to easily compare loan and credit card options to find a solution that’s tailored to their business. After creating an account, you’ll gain access to its marketplace feature, allowing you to find lenders willing to work with your business. Its network is made up of a wide range of lenders, making it a great solution for new startups or those with poor credit.

Pros

  • Large marketplace with over 100 lenders
  • Multiple credit card and business loan options
  • Personal and business credit reports

Cons

  • Full credit reports require you to pay for membership
  • May receive many emails and marketing calls

Nav at a glance

8.8
Editorial score

Online experience

Has learning resources, access to rates, mobile app
10.0

Customer services and support

Multiple ways of reaching lender, phone hours not disclosed
6.0

Variety of loan types

Offers all loan types
10.0

Loan amount range

Loan amount $500K+
10.0

Eligibility

Doesn't cover bad credit, low revenue, new businesses
8.0

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Overview 

NAV is a Utah-based lender marketplace that helps business owners find lenders at no cost to them. You can browse a variety of loan options on NAV’s website or mobile app, including SBA loans, microloans, and more. 

Signing up for an account can be done in a few minutes, and once you sign up, you’ll receive tailored loan recommendations. If you find a lender you like, you can simply click on the link to be redirected to the lender’s website and online application. 

Why NAV Is Good For Your Business

NAV is good for your business because it allows you to compare lenders without paying a dime. If you’re unsure about what loan options are available to you, NAV will help you find out, while if you have poor credit or are just starting up, the wide variety of lenders in NAV’s network means you’re more likely to find one that will work with you. 

NAV offers a free credit monitoring service in addition to paid credit monitoring plans that range from $29.99-$49.99/month and offer access to full credit reports and tradeline reporting depending on the plan you select. 

NAV’s mobile app also makes it easy to browse your options from your smartphone. 

Loan Features

NAV does not directly offer loans, but rather connects you with lenders that offer a variety of loans. Loans and loan features will vary depending on the lender, but through NAV you can compare the following.

  • SBA loans
  • Bank loans for businesses
  • Business credit cards 
  • Equipment financing loans
  • Invoice financing loans
  • Microloans
  • Merchant cash advances
  • Business lines of credit

Application Process

Because NAV is a marketplace and not a direct lender, you won’t be applying for a loan directly through its site. Instead, you’ll create an account through NAV to get matched with potential lenders.  

Note that if you do not wish to create an account, you can simply click on the “All Business Loans” tab at the top of the page, select your business’s revenue, and input an estimated credit score to manually sort through lender options. 

Otherwise, follow these steps to create an account, which should only take a few minutes.

  1. Head to the NAV website and click “Get Started.”
  2. Enter your business’s name and address (if applicable).
  3. Enter a password and your email address.
  4. Follow the required steps to enter information about your business.

Once your account setup is complete, NAV will filter potential lenders to find the right loan options for your needs.

If you find a lender that matches your needs, NAV will redirect you to the lender’s website, where you can complete a full application. The application process will vary by lender, so double-check to ensure your business meets the lender’s requirements before applying. 

How Much Can You Borrow?

Borrowing rates vary by lender, with loans typically ranging from a $5,000 line of credit all the way up to $1 million for a term loan. You’ll need to get in touch with your lender for specific borrowing limits. 

Repayment Terms

Because NAV is a connection service and not a lender, you will not make repayments directly through NAV. Repayment terms vary by lender, and you’ll need to contact your lender for specific repayment terms and fees. Generally, repayment terms for business loans range from three months to 25 years. 

How Safe Is It? 

NAV keeps your data safe with bank-level security and 256-bit encryption. NAV’s website also has SSL encryption to keep your information safe from hackers. 

When you sign up for NAV, it will collect basic personal information, including your name, address, date of birth, telephone number, and email address. Non-personal information will also be collected through the site, such as environmental variables, server log files, pixel tags, and other information that you voluntarily provide. NAV does not allow third parties to collect personally identifiable information without your permission.  

While NAV does not have an entry on the Better Business Bureau site, it does have a solid TrustPilot score of 4.4/5.0. Additionally, its mobile app gets an average of 5 stars from 6,800+ reviews. 

Help & Support

NAV offers a robust FAQ page and customer support via phone at (855) 226-8388. It also has a “contact us” page where you can simply enter your name and phone number and a customer service representative will get back to you as soon as possible. 

Summary

NAV is an excellent option for business owners looking to easily compare a variety of loan options. Setting up an account through NAV is completely free and can be done in a few minutes by entering some basic information. In addition to providing you options for traditional small business loans, NAV also serves as a lender marketplace for equipment financing, invoice financing, microloans, business lines of credit, and merchant cash advances. 

Additionally, account holders can take advantage of NAV’s free credit monitoring service. Credit monitoring and loan browsing can be done through NAV’s website or mobile app. 

Physical Address

13693 South 200 West,

Suite 200, Draper, UT 84020


Danielle Greving author image
Written by
Danielle Greving
Danielle is a tech and finance writer with experience in personal finance, cryptocurrency and numerous SaaS companies. Her bylines can be found on MoneyTips, CoinMarketCap, GraniteShares and Top10.com. An avid traveler and former ESL teacher, Danielle's writing blends a wealth of technical and financial knowledge with simple and straightforward explanations for everyday readers.
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Trustpilot reviews
See what some customers are saying about Nav
Great • Reviews 316
on
Excellent
83%
Great
3%
Average
3%
Poor
1%
Bad
10%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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customer
3 days ago
Very Patient & smart with my business…
Very Patient & smart with my business needs..
Toby McCall
4 days ago
So far all is working well
So far all is working well. Trade lines are reported as promised.
Gregory Powell
1 week ago
Very Helpful
Skyler was extremely helpful, knowledgeable, very patient, and answered all of my questions. Very customer friendly
AB
Anthony Benjamin
2 weeks ago
I didn’t expect what I have heard from…
I didn’t expect what I have heard from the representative she had a voice of gold and deductive reasoning beyond compare.
TS
The Best Janitorial Services
2 weeks ago
Awesome Customer Service
Company is great to add your tradelines on for your business and customer service is Awesome!!!!
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