Kabbage Review

ByCaroline BentonJan. 07, 2021

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In a Nutshell

Kabbage provides credit lines to businesses that need help covering expenses. Once approved, borrowers have instant access to funds and can draw on the approved amount at will. Kabbage lays out clear terms, and there are no hidden fees. Loans are structured as credit lines, and the Kabbage Card ensures easy and instant access to funds.

pros

  • Approval within minutes
  • The Kabbage Card

cons

  • The maximum line of credit is $250,000
  • Interest rates tend to be high

Kabbage Kabbage Visit Site

Kabbage at a Glance

Loan amount Up to $250,000
Minimum monthly revenue $4,200
Age of business 12+ months
Minimum credit score None
Repayment terms Six to 18 months
Time until funding Borrowers are qualified in 10 minutes
Direct lender or marketplace Direct lender

What Kabbage Offers

  • Lines of credit up to $250,000
  • Six months payback for all customers who qualify and 18 months for eligible customers
  • Unsecured loans approved “in minutes”
  • Monthly fees ranging from 1.5% to 10% with no hidden charges
  • No up-front fee
  • Fees charged only on outstanding balances
  • No prepayment penalties
  • Multiple withdrawal options: online dashboard and mobile app
  • Kabbage Card, for use anywhere Visa is accepted

Why Choose Kabbage?

Kabbage provides close to immediate credit lines to cover any type of expense. Once approved, you are notified of how much credit you have and which of their two loan terms you qualify for. You will have instant access to funds and can draw on the approved amount anytime you need extra cash for your business.

Business Goals

Kabbage is designed specifically for small businesses. Founded in 2009 by three financial entrepreneurs, this alternative lender realizes the need for companies to obtain necessary funds urgently and easily. Kabbage’s automated application system “quickly [connects] small businesses with capital.” Businesses can integrate their own systems with the Kabbage platform to reach their customers worldwide. Forbes magazine recognized Kabbage as one of the most promising companies in America in 2014 and 2015, and the platform was featured in the 2015 Inc. 500 list of the fastest-growing private companies in the nation. By providing access to as much as $250,000 in funds through lines of credit, Kabbage helps businesses avoid the drawn-out and complex application procedures associated with traditional loans.

Business Line of Credit

A line of credit from Kabbage can support you through slow seasons, fund small purchases, and cover essentials such as payroll when cash flow is interrupted. The Kabbage Card allows businesses to draw directly from their Kabbage line of credit.

Kabbage Extras

In addition to the features listed above, Kabbage loan recipients also qualify for perks, including service discounts and free financial help. You can sign up for UPS My Choice, a free 60-day trial of Constant Contact or free trials of Ecommerce software. Free consultations for taxes and credit and free Vonage business phone services are also available.

Fast small business funding

The Kabbage Card

The Kabbage card allows businesses to borrow exactly the amount they need when they need it. 

  • Each purchase made is a six-month loan with the customer’s existing rates and terms for the amount charged
  • There is no minimum transaction amount, and the card is free
  • Shop freely for your business needs anywhere Visa is accepted
  • The Kabbage care is secure with an EVM chip and real-time fraud monitoring system
  • The Kabbage Card is intended strictly for business use, so ATM withdrawals are blocked
  • As with other Kabbage loans, using the card will not impact your credit

Minimum Qualifications

Loan application with a bank or credit union is time-consuming. It requires gathering the necessary financial information, updating your business plan, and crunching numbers to prove you are a worthy investment. Kabbage, on the other hand, has only a few simple requirements for business owners seeking funding:

  • You must have been in business for at least one year.
  • Annual revenue must be at least $50,000, or your company must show at least $4,200 of monthly income for the last three months.
  • You must be at least 18 years old.
  • All applicants must be U.S. citizens.

What You Need to Provide

Kabbage asks for the following basic information during the application process:

  • Your name
  • Your business name
  • Home and business address
  • Business tax ID
  • Social Security number

Save Time, Link up

You’ll also be asked to create login credentials and to connect your bank account. Kabbage provides the opportunity to connect additional business accounts, such as QuickBooks, eBay, Amazon, PayPal, and Stripe. Linking multiple services gives Kabbage a better picture of your current financial status.

Unlike most traditional lenders, Kabbage considers multiple factors when determining whether or not to extend a line of credit. In addition to your credit score, the lender looks at:

  • How long you’ve been in business
  • Your average monthly revenue
  • Revenue consistency
  • Cash flow
  • Transaction volume
  • Seller rating, if applicable

Kabbage will verify your business account information and perform a hard credit check to determine your credit score.

Kabbage Application Process 

The entire application process should take 10 minutes or less. 

  1. After submitting your application, it is reviewed by an automated system that calculates your loan amount and the term. 
  2. Once approved, funds are deposited to the account of your choice. PayPal deposits may be almost instantaneous. Bank deposits can take up to three days, depending on the bank.
  3. If your current financial situation does not allow your business to qualify for a Kabbage loan, the company keeps your information on file and reviews periodically. You do not have to reapply in the future as Kabbage will notify you when funding becomes available. 

The same process may increase your credit line as your business grows. To qualify for a Kabbage loan and maintain an active profile, all information you submit must be accurate to the best of your knowledge. Kabbage requires users to maintain the accuracy of their information and reserves the right to close accounts otherwise.

Repayment Terms

Terms from Kabbage business loans are simple and easy to understand, so you don’t have to worry about complicated fee structures or changes in interest rates. You pay one simple monthly fee for a Kabbage Funding loan. There are no origination fees, annual fees, monthly maintenance fees, documentation fees, or other hidden fees. Every month, you’ll pay back an equal portion of the loan principal plus the monthly fee, and you only pay a fee during the months you have an outstanding balance.

Payments are automatically withdrawn from your connected bank account, but you can also make manual payments whenever you wish. Kabbage does not charge fees for early repayment, so you can choose to pay more than the minimum at any time. Paying off the loan before the terms are up can actually mean owing less overall because you pay fewer monthly fees.

Kabbage does charge for late payments, however. If the balance due is $100, the fee is $10. If the balance due is between $100 and $5,000, the fee is $35. And, if the balance due is greater than $5,000, the fee is $100. 

Although you can withdraw money from your credit line once per day, you are never obligated to use any funding Kabbage approves for your business. 

Kabbage Keeps You Safe & Secure

Kabbage is certified for customer privacy. Your login information is never shared, and the company does not sell customer data to third parties. Kabbage publishes the privacy policy of Celtic Bank on its website, which is the institution that disburses Kabbage loans.

Help & Support Availability

Kabbage provides extensive educational articles, guides, infographics, blog posts, videos, and webinars covering the most critical aspects of running a business. Visit the resource section and choose from categories including growth, funding, management, and innovation. You can also contact Kabbage via phone or email with additional questions and concerns. Emails are delivered through the website or directly to support, and messages are typically answered within 24 hours to avoid unnecessary interruptions in business operations.

Educational Tools

Kabbage’s FAQ section provides answers to common questions on the loan process and service features. If you have questions on funding, the payment and fee schedules, or the application, you’ll find the answers here. A loan calculator is available under the “Business Loans” drop-down menu so that you can calculate the total cost of different loan amounts.

Kabbage Review in Short

Kabbage is a useful lending option for the modern small business. The automated review and approval process simplifies the loan application process giving you time to focus on running your company. The requirements are straightforward, and Kabbage considers factors other than your credit score when determining whether your business qualifies. The terms and fee structure are easy to understand, and there are no hidden fees. All loans are structured as credit lines. That way, you can withdraw money as needed, and you only have payments if you have an outstanding balance.

Multiple withdrawal methods and an automatic payment system make Kabbage preferable for on-the-go business owners. You have access to cash wherever and whenever you need it so that your business can continue to operate uninterrupted if cash flow slows. Kabbage has earned an A+ rating with the Better Business Bureau rating and a reputation as a reliable small business lender.

Physical Address

Kabbage

925B Peachtree Street NE

Suite 1688

Atlanta, GA 30309

Kabbage customer testimonials

GreatReviews 6,651
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Excellent
82%
Great
9%
Average
3%
Poor
1%
Bad
5%
  • author
    Tina
    Apr 12, 2021
    What the hell is going on with Forgiveness

    Question, has anyone had their first ppp loan forgiven through kabbage yet?? Anyone?? My ppp loan forgiveness has been in limbo since December. Ive called multiple times. Interest is building and still no answers. They keep saying I need more documentation. Which is complete bullshi*. Clearly they are stalling. If anyone wants to start a class action lawsuit please contact me. I’m so onboard.

    ...

  • author
    Chrissy Doe
    Apr 09, 2021
    I have been requesting this company to…

    I have been requesting this company to withdraw my application for over 2 months. Every time I call, the oversea reps tell me that its been withdrawn and to wait 48 hours. For the last 2 months I have sent countless emails with no response. The oversea reps always advise that there is no supervisor to speak with. Also, after 2 months of requesting my app be withdrawn it still is showing active and accruing interest. I have contacted FTC and will be looking into suing this company for negligence and violating lending laws. Please believe all the reviews and stay far far away from this company. They are absolutely the worst............. Oh and they could care less.

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  • author
    Karen
    Apr 08, 2021
    Poor communication and mistakes

    They used my social security number on my first PPP loan application even though I provided them my EIN showing that I have employees. Now that I'm applying for the 2nd PPP Loan, the most I can get is $30k less then what I've submitted because they used my social instead of EIN. I've called every day for the past 2 months and get different answers every time. I've emailed at least a dozen times. They keep telling me I'm in the queue. Communication is poor, there mistake will probably cost me $62k in PPP money because they will not address my concerns and make the corrections needed. I also submitted my forgiveness paperwork and now that has disappeared from my account and their system says they will contact me when the new application comes out. I have a feeling that will be my next battle and they will try to take payment from me for the loan. Stay away unless you have ample time to deal with them on a daily basis and get NOWHERE. AWFUL!

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  • author
    Isaac
    Apr 06, 2021
    DO NOT SIGN UP WITH THIS COMPANY OR…

    DO NOT SIGN UP WITH THIS COMPANY OR KABBAGE!! They do not help you and when they mess up they act like you don't exist. They also outsource to other impoverished countries who have no idea what they are doing!! Steer clear as far as possible, they will ruin your loan application

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  • author
    Hanna
    Apr 06, 2021
    Loan forgiveness application not processed

    My organization received a PPP loan from Kabbage in 2020, which was then moved to K Servicing. I submitted the loan forgiveness application materials in December 2020 and was asked to sign the loan forgiveness documents on January 11, 2021. At that time I got an error notification saying I could not sign the documents due to an error, and I followed up with them immediately to try and resolve it. That is the last time I have had any information on my application, except to know that it has not been submitted to the SBA in the 3 months since I tried to submit to K Servicing. When I have been able to get through via the phone, I am given little to no information and told to just wait. I have been told several times that the issue has been “escalated” or that they will try to “push it through manually," but I have never received any follow up of any kind. And each time I call, they have no information on what the last person told me or what has happened with the escalation team. It's an endless loop of poor customer service.

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