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BlueVine Review

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Reviews 6,739

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Caroline Banton
Caroline Benton
May. 03, 20214 min read

BlueVine summary

BlueVine provides fast financing solutions for small businesses in need of working capital. With flexible loan amounts up to $250,000 and simple invoice factoring options, the company is a viable alternative to traditional lenders. Fewer fees, short terms, and automatic payment options make BlueVine an accessible choice for many small businesses.

Pros

  • Quick online application process
  • Pay only for what you use

Cons

  • Six-month or 12-month repayment terms for lines of credit
  • ACH transfers are free, but wire transfers incur an extra fee
BlueVineat a glance
4.4

Editorial score

Online experience

Has learning resources, access to rates, mobile app

5.0

Customer services and support

Multiple ways of reaching lender but limited hours

3.0

Variety of loan types

Offers most loan types

4.0

Loan amount range

Loan amount $500K+

5.0

Eligibility

Loans available to most credit types, revenue levels, and businesses

5.0

BlueVine BlueVine Visit Site

Why Choose BlueVine?

BlueVine provides three funding solutions to address common cash flow problems: 

  • Invoice factoring 
  • Lines of credit

BlueVine may have the solution whether you need a short-term infusion of cash to cover expenses until invoices are paid or peace of mind that you always have a funding reserve to draw on. 

The amount of credit you receive from BlueVine replenishes as you make payments, and you pay no fees during times when you have not drawn out any money. This flexibility means that you can always borrow as little or as much cash as you need and pay interest only on the amount borrowed.

BlueVine was founded in 2013 to help small businesses avoid cash flow problems.

BlueVine holds an A+ rating with the Better Business Bureau and is staffed by a team of knowledgeable executives and financial advisors. The company prides itself on fast funding and accessible services to help small businesses meet daily financial needs.

With no application, lockbox, maintenance fees, or prepayment penalties, BlueVine simplifies the funding process and makes it easier for businesses to grow. BlueVine frees you to run your business without worrying about large monthly payouts or unexpected funding shortages.

What BlueVine Offers

  • Five-minute online application
  • Approval and funding in as little as 24 hours
  • Credit lines up to $5 million for invoice factoring
  • Credit lines up to $250,000 for lines of credit 
  • Automatic repayments
  • No reserves or minimums on invoice factoring
  • No fees or maintenance costs on credit lines
  • Rates as low as 4.8%
  • Minimal qualification requirements

Loan Application

Since BlueVine provides working capital rather than term loans, it asks for much less information than banks. These lower requirements speed up the application process and make it easier to qualify even if your credit score prevents you from getting a bank loan. Basic requirements are different for each type of financing. 

Credit line applicants are required to:

  • Be in business for at least six months
  • Have a minimum credit score of 600
  • Bring in $30,000 per month in revenue

For funding from invoice factoring, your business must:

  • Service or sell to other businesses rather than consumers
  • Have been operating for three months or more
  • Show a minimum credit score of 530
  • Have $10,000 per month in revenue, or a minimum of $120,000 annually 

Opening an Account

The application asks for the following information:

  • Amount and type of desired credit line
  • Name
  • Phone number
  • Address and email address
  • Date of birth
  • Business name and type
  • Business contact information
  • Business address
  • Tax ID or Social Security number
  • Annual revenue

Applicants must also provide bank statements from the past three months or give BlueVine permission to view digital statements in your bank account on a “read only” basis.

What’s Unique About BlueVine?

As an alternative to banks and other institutions offering large loans with long-term commitments, BlueVine seeks to provide funding to companies seeking quick solutions to cash flow problems. Credit lines and invoice factoring are the only two financing options. Specializing in these types of financing allows BlueVine to focus on fulfilling the needs of small businesses. 

For easier money management, the services sync with popular accounting software, such as QuickBooks, Xero, and FreshBooks.

Flex Credit

The BlueVine credit line is a revolving structure of drawing and repaying funds. Flex Credit lines are typically approved for up to $250,000, but it is possible to request a custom quote for a higher amount. Unlike a merchant cash advance, your business does not need to accept credit card payments to be eligible for Flex Credit. 

Using the credit line is straightforward:

  • Draw what you need at any time using the dashboard
  • Payments are automatically deducted each week with applicable interest
  • Available credit replenishes with payment

No additional fees for maintenance are required, so if you haven’t borrowed any money, you don’t owe any extra payments. Automatic weekly deductions from your bank account help prevent missed payments and can increase your credit score. As long as there is enough money in your business account to cover your weekly obligation, you’ll never fall behind. And BlueVine now offers a 12-month business line of credit with monthly payments. 

BlueVine Restrictions

However, there are some restrictions to their credit lines. The company is unable to offer this type of financing in:

  • North Dakota
  • South Dakota

For businesses operating in these states, invoice factoring may be a feasible alternative.

If you choose invoice factoring, you can factor any invoices meeting BlueVine’s criteria:

  • Payment terms of 13 weeks or less
  • At least one week away from the due date
  • Amounts of $500 or higher
  • Issued to another business in the United States or English-speaking Canadian provinces
  • Covering a completed or delivered service or product

You are not obligated to disclose your use of invoice factoring to customers, although BlueVine may offer a larger amount of financing to companies agreeing to share this information. The company handles all payments from customers on factored invoices and offers same-day rebate distribution.

Applying for either type of financing takes only five minutes and requires basic personal and business information common to alternative lending applications. Approval usually occurs within 24 hours, and funds may be available the same day if you choose to pay the $15 fee for a wire transfer. Payment via ACH can arrive the next business day but may take up to three days.

To qualify for financing, you need a minimum credit score of 530 for invoice factoring or 600 for a line of credit. However, the company also looks at past business cash flows and the strength of your customer base when considering your application, so your credit score is not always the deciding factor.

Repayment Terms

Invoice factoring has a maximum term length of 12 weeks with 0.25% interest paid per week. Credit lines have a six or 12-month term with simple interest as low as 4.8%. The short terms make overall interest rates higher than those of traditional loans, but you are not stuck with a long-term commitment to a financial institution, nor do you have to worry about running out of money with payments still hanging over your head.

Payment on the money drawn from a credit line occurs automatically from your bank account every week. For invoice factoring, customer payments are handled through your BlueVine account rather than your regular business bank account. BlueVine facilitates the payment process and takes the fee when the invoice is paid. However, if a customer fails to pay an invoice, you are responsible for repaying whatever funds you've received as part of the financing agreement.

Security of the Site

A GeoTrust certificate offers security for the entire website, and the company uses secure sockets layer encryption to protect any personal information you submit. Sensitive data is stored in secure databases. Information is only accessed and shared as necessary to provide services. Financial transactions are protected by the companies BlueVine works with when handling advances and payments.

Help & Support Availability

The FAQ page covers most questions concerning credit lines and invoice factoring, including which types of invoices are eligible, the minimum and maximum amount of credit a company can request, and how payments are handled. However, some information is not so readily available, and you may have to contact BlueVine for more details to determine which financing option is right for you.

The financial advisors can be reached from 7:00 am to 4:30 pm PT Monday through Friday. Phone support is available whether you are considering applying for financing or are already using one of their services.

BlueVine BlueVine Visit Site

Summary

BlueVine provides fast financing solutions for small businesses in need of working capital. With flexible credit lines ranging up to $250,000 and simple invoice factoring options, the company is a viable alternative to traditional lenders.

A simple application and 24-hour approval allows businesses to obtain funding when and how it is needed and bypass the lengthy and complex conventional loan application process of most bank loans. Fewer fees, short terms, and automatic payment options make BlueVine an accessible choice for many small businesses.

Physical Address

BlueVine Capital, Inc.

401 Warren St. Fl. Suite 300

Redwood City, CA 94063-1578

Caroline Banton
Written byCaroline Benton

Caroline Banton is a freelance writer of business and finance articles that have been featured in The Huffington Post, The Motley Fool, Time, MSN, PYMNTS.com, GOBankingrates.com, SaleMove, and MyBankTracker.com. Before becoming a writer, Caroline had over fourteen years of experience working at the World Bank. Caroline has an MBA from Johns Hopkins University. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews

See what some costumers are saying about BlueVine
BlueVine
ExcellentReviews 6,739
on
Excellent
82%
Great
4%
Average
2%
Poor
1%
Bad
11%
  • author
    Curry In A Hurry
    a day ago
    Quick and easy

    Quick and easy

    ...

  • author
    Russ Haley
    4 days ago
    Blue vine took our funds for who knows what?…

    Blue vine took 4days to investigate us before approving account. We waited and made our deposit. They took 5 days to release our funds and then 4 days for every deposit after that. Out of nowhere we received an email saying they closed our account for no reason and held all of our funds for 14 days. Could not open account on website, log in, nothing. Debit card was shut off and it was the holidays. We could not get to any funds during this time. They were supposed to mail us a check with all our business funds in 14 days. No reason given. Complete thieves liars and scam. They used our funds for who knows what and no interest or reason given for closing account STAY AWAY!!

    ...

  • author
    Manbro Lee
    Nov 24, 2021
    Account being closed and remaining balance sent to state's unclaimed property.

    My account was being closed few months ago, however, I contacted BlueVine many times regarding my remaining balance. They would just open a case internally and I would never heard back from them. I called a few days ago and finally got a response back saying my remaining balance is sent to my state's unclaimed property as it was not being claimed for extended period. This is just horrible experience. This could definitely be avoided if they handle their customer request properly. Think twice if you consider to open a bank account with BlueVine, you might need to go a long way to retrieve your money when your account is closed.

    ...

  • author
    michael kramp
    Nov 23, 2021
    Nick Gallis is the Man and BlueVine is The Way!

    Nick Gallis was amazing to work with. From the get go, he asked the right questions about my business and acted like he was truly interested in finding the right product for my growing business’s needs. Great personality and extremely thorough. Most of all, he was accessible. Many times, the rep disappears after the funding. Not in this case.

    ...

  • author
    Jared Tremp
    Nov 23, 2021
    Quick and Painless!

    Zack and Caitlin at BlueVine made the entire LOC process completely painless and incredibly easy. I had approval and funds in my account in one week. Thanks Zack and Caitlin!

    ...

  • author
    Fochanthya Baron
    Nov 23, 2021
    Thanks Curtis!

    Curtis was very receptive to my concern and helped to clarify things for me. He even called me back when the phone got disconnected which we all know is RARE. Thanks again Curtis!

    ...

  • author
    jupiters_journey
    Nov 22, 2021
    Happy with my choice.

    All in all, I would say I had a good experience. The application was easy and the approval was fast. The officer that reached out to me to finalize the offer was very nice and professional.

    ...

  • author
    Francine Bines
    Nov 20, 2021
    I had a wonderful experience with…

    I had a wonderful experience with Louis, I highly recommend him to any business big or small to assist with this easy process. In 3 months I will be applying for additional funds from bluevine. I’ve had a very positive experience so far. I applied on a Friday afternoon and had funds in my account same night.

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  • author
    Battery Company
    Nov 19, 2021
    Quick and easy funding

    Quick and easy funding

    ...

  • author
    Rando
    Nov 19, 2021
    This company along with cheddar Capital…

    This company along with cheddar Capital are complete crooks and frauds frauds. They do not honor their approvals waste of time stay away from them

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  • author
    Evan Nison
    Nov 19, 2021
    Pretty horrible all around

    Pretty horrible all around. They shut my account due to an administrative error and then wouldn’t reopen it.

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  • author
    Lynn Rogala
    Nov 18, 2021
    Total email spam

    Tried to apply for an account. Made it part way through the app and then waited. After weeks they emailed and said they were not talking any new customers. Silence for awhile and now multiple marketing emails per week in spite of me unsubscribing every single time. Can’t reply to the emails either. Spammer

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  • author
    Bao
    Nov 17, 2021
    Excellent lender with great terms and fast response

    Excellent lender with great terms and FAST processing time!! I would highly recommend BlueVine to any business looking for a business line of credit! Thank for the fast and simplistic approval process!

    ...

  • author
    Scott
    Nov 17, 2021
    Exceeded my Expectations!

    Everything was so fast from the beginning to the transfer of the funds into my account. Thank you very much to my advisor Lexie she was very helpful in explaining all of the process.

    ...

  • author
    Play It Again Sports Syracuse
    Nov 16, 2021
    Lexie M @BlueVine

    Lexie M. was excellent, great follow up and a pleasure to work with.

    ...

  • author
    Dennis
    Nov 16, 2021
    Months later after going through the…

    Months later after going through the registration process blue vine gets bought out and they wanted the original certificates again! The underwriting department thinks I had nothing to do all day besides research banking protocols! Froze my account! Really a good move for my credit and reputation! Treating there customers like I’m doing clandestine off shore banking in the grand Cayman Islands! They owe me the money that was in the account but I already foresee going to the division of banking! This is how Blue Vine banks!

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  • author
    Christian Crenshaw
    Nov 16, 2021
    Did not offer second drawing

    Did not offer second drawing

    ...

  • author
    Dave
    Nov 15, 2021
    Mitch and the Bluevine team were great

    Mitch was great. Super quick getting back to me with my questions. Deal done in a day.

    ...

  • author
    Joshua
    Nov 15, 2021
    Nick B was very professional

    Nick B was very professional, prompt and helpful. We secured the line of credit our business needed quickly and easily.

    ...

  • author
    Alex Leon
    Nov 12, 2021
    Amazing Service overall!

    Mitch S was a great help with this process, these things are typically complicated and it's hard to get a hold of the rep... NOT WITH MITCH!! He called when needed, he followed up and through. Great work, Mitch made things awesome!

    ...

  • author
    Reinaldo
    Nov 12, 2021
    I recently applied for a business line…

    I recently applied for a business line of credit. Nicholas Gallis was assigned to handle my case and assist with whatever I needed. He was very knowledgeable. Very helpful and explain everything in detail.

    ...

  • author
    Dan Rosenberg
    Nov 12, 2021
    Going back to real banks

    My customer's check bounced...it was a simple error on their part and they gave me a new check. Bluevine would not accept the new check and told me to find another form of payment from him. What??? They also told me I deposited it too fast compared to the other one and that I should wait and deposit it the next day, which I did, and guess what...they declined it again. I am going back to a real bank. It took over 30 min on the phone just to get the rep to tell me 3 different reasons why they couldn't accept the check...I am done with them.

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  • author
    TomM
    Nov 11, 2021
    Good loan for working capital

    I was asked to leave this review by BlueVine, but didn't feel coerced in anyway. BlueVine is legitimate and professional organisation. My point of contact, Nick Gallis, explained the process, fees clearly and professionally. These aren't cheap loans, but will work well for short term working capital. On balance, I'm glad I got it.

    ...

  • author
    tony brax
    Nov 11, 2021
    Thank you Zack for your excellent…

    Thank you Zack for your excellent communication and guiding me throughout the entire process.

    ...

  • author
    RENAN CHAVEZ
    Nov 10, 2021
    GOOD

    GOOD COMPANY AND EASY

    ...

  • author
    Eli
    Nov 10, 2021
    Mobile Check Deposit app is BAD..BAD

    Their mobile Check Deposit app is the worse among all banks. I had to try 6 times and finally gave up. Each time they sent an email with a different reason of rejection. None that was correct, as I found out later by a phone call. When finally, at the last attempt everything went thorough, I got an email to have the check be signed with my name while the wording "FOR MOBILE DPOSIT ONLY" + the acct # (which is accepted as signature by all banks) was not enough for these duds.. I decided to stop depositing checks with this bank. I'm also going to switch to another bank as they also lowered their interest rate - as Dec 1st, 2021, from 1% to 0.6%. This is still better than other banks, but no longer so attractive.

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  • author
    Cary
    2 days ago
    Not worth the hassle

    I imagine some Stanford dropout heading to Silicon Valley with the idea of providing a business checking account that pays a nice interest rate, throwing open the doors of BlueVine and grabbing deposits, and then deciding it would be a good idea to find out how banking works, anyway. I have been in business for 26 years and have opened new bank accounts online many times. I have never had such a bad experience with such an amateurish company. Kudos to the customer service reps I spoke with -- they were friendly and as befuddled as I was that a simple transfer from another bank could result in a stop payment, account freeze and unceremonious account closing by Dear John e-mail, all in less than a weeks time. I so wanted this to be a simple solution of coupling business banking with earning a bit of cheddar on my balances, but BlueVine ain't it. P.S. After receiving this message on November 12: "After an internal review of your account, BlueVine has decided to close your Business Checking account. Please note that many factors impact our decision-making process and we are unable to re-open your account. Thank you, BlueVine Client Care" I received this message on November 26: Your payment of $1194.95 to XXX has been initiated and is estimated to arrive by Dec, 03 2021. If you did not request this payment, please contact us as soon as possible--BlueVine Client Care" Who needs this kind of trouble? Hope I don't get an insufficient funds fee! By the way, I tried to cancel this payment weeks ago by going online, but was locked out by BlueVine.

    ...

  • author
    Don E.
    Nov 09, 2021
    Incredibly easy and great customer…

    Incredibly easy and great customer service. Mitch S. was fantastic!

    ...

  • author
    A K
    Nov 08, 2021
    Fantastic service and awesome support !

    Blue Vine has been absolutely perfect for our business. Their products and services and support have been so good! I worked with Mitchell and he was absolutely fantastic! Thank you!

    ...

  • author
    Mateo
    Nov 04, 2021
    If it looks too good to be true... it's BlueVine.

    I do NOT recommend BlueVine for small businesses. You will waste SO much time with this "bank." Upon transferring money into our account via ACH transfer from our other bank, BlueVine froze our account and required us to provide a NOTARIZED LETTER, along with a scan of our SOCIAL SECURITY CARDS and DRIVERS LICENSES just to get our account unfrozen, which took well over a week to resolve. (Also, I hope they never get hacked... ) Then, when BlueVine was bought out by Coastal Community Bank, we received a notice that we needed to upload LLC documentation. We are a partnership. We do not have LLC documentation. I contacted support, but they were no help. I tried to upload proof of our legitimacy and legal existence as a partnership, but it was rejected. I quickly transferred our money out of the BlueVine account and opened a business checking account with another bank. Also, along the way, trying to use the BlueVine debit card was a hit-or-miss. Sometimes the transaction would go through, other times it would be declined even when we had more than enough in our account. The phone support was always friendly, but pretty useless at resolving the issue. Owning your own business means making some great decisions and some not-so-great decisions. Choosing to bank with BlueVine was one of the WORST decisions I've made. The positive reviews do not seem legit. Read the negative reviews with details of actual customer experiences and then decide if you want to take the risk.

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  • author
    Al Rich
    Nov 04, 2021
    You can trust BlueVine

    What I really like about BlueVine is that you can trust them. They always out perform their promise to deliver and that is greatly appreciated. I have had great customer service when needed. I highly recommend BlueVine.

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  • author
    Garrett Clayton
    Nov 04, 2021
    Michael is excellent person and hard…

    Michael is excellent person and hard working. At the frist I did not accept it but later he did all the things and he get the lower rate and earn my business. I trully appertained for his hard wok and dedications

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  • author
    Megan Daic
    Nov 04, 2021
    We have had a truly wonderful experience!

    We have had a truly wonderful experience thus far with Bluevine and Mitch S. It has been a quick and easy process and they have helped us navigate along the way!

    ...

  • author
    Tracy Mason
    Nov 03, 2021
    I'd give a 0 if I could ... DO NOT BANK BLUEVINE

    I had an account for A YEAR with Bluevine before they partnered with this new bank. Then they sent me an email asking for LLC documentation. I'm not an LLC so I called Bluevine. I was assured ON MULTIPLE OCCASIONS that the acct wouldn't be closed and that their error would be fixed. Every time I received an email I called Bluevine. Again, I was told everything was fine, it was their error, I didn't need to send in any paperwork. Fast forward a month later, when the deadline came around and accts were being closed for missing paperwork. Ta da! My account was closed. I call AGAIN and am told that now, instead of LLC paperwork, I need paperwork for my general partnership. So I email them the same paperwork I had to start the account the first time. Not good enough apparently. The rep tells me they need more paperwork for this business started by myself and my husband to show that this is a joint venture. When I ask what paperwork they need, they can't explain to me what they need, just that the underwriting team asked for it. Now my money is tied up for 14 days while they get around to issuing a check and this whole thing could have been avoided a month ago. DO NOT "BANK" with this sham bank. I will tell my story to everyone I can as a warning. No one seems to know what they need to even open a simple checking account. TERRIBLE TERRIBLE TERRIBLE.

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  • author
    Dennis
    Nov 01, 2021
    Do your financial decision making a…

    Do your financial decision making a solid and KEEP AWAY! from this company! No assistance on any level except customer service. Underwriting services are clueless. Your better off going to a check cashing establishment.

    ...

  • author
    Ms.dollard
    Oct 30, 2021
    I opened my bluevine business account a…

    I opened my bluevine business account a few months back and everything was great. Well recently I noticed some transactions on my card that was total 2000 and something dollars of my money so I called and disputed it. Was told 90 days it could take to get my money back which is crazy and never knew this but now I reading how people never got there money back from their disputes and how they would close their account and keep the money. I have another business account but that money was for business purposes. But now I m scared to put my money in my blue vine account till my disputes is settled.

    ...

  • author
    Paul Michael Vargas
    Oct 29, 2021
    Not a Bank, and Not a Great Business Answer

    Ive been with Bluevine for almost a year now, and it was fine....until the transition to another bank. First, they made an error wtih their website and app where if you click the Copy Routing # button, it was the OLD routing number for the old bank. Needless to say had a few checks come back....never fun. Second, Same day Wire is NOT same day. Even if you send the wire at 9 AM Pacific. They take your money RIGHT AWAY, but my customer said it didn't show for over a day. Last I checked...wire is as good as cash hence the fee. ACH is all over the place, even if you sent an ACH before, and the most recent issue, was checking. I've deposited checks for months..like I said almost a year. Usually 1-2 business days, and the check isn't processed (cashed) until right before it's through. No joke, I get a check from someone I've gotten a check before and it only took one day, they are now telling me it'll be ready 3 days later.....EVEN IF I'VE USED THIS PERSON BEFORE (CASHED CHECKS BEFORE) AND EVEN AFTER THEY CASHED IT TWO DAYS AGO! That plus they lowered the APR after you've been with them for a year, it isn't worth the $5 wire transfer savings. Find someone else....

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  • author
    Diana Juarez
    Oct 28, 2021
    This "bank" is a joke

    Completely useless - can't export transactions in Excel, which is unheard of! What kind of "bank" doesn't have this capability? They say that it's compatible with QuickBooks but it doesn't pull the transactions - just balances, so you are supposed to enter EVERY TRANSACTION MANUALLY. This "bank is a joke." Stay away

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  • author
    Scott
    Oct 27, 2021
    Very easy and fast process

    Very easy and fast process

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  • author
    Melissa Burt
    Nov 10, 2021
    Good Luck to Anyone Who Chooses To Do Business With This Company

    Update 11.9.21-Don’t be fooled by their cookie cutter responses to bad reviews making it look like they’re trying to help. They DO NOT try to resolve anything. Instead, they send another generic email using the exact same verbiage that they’ve closed the account, except with an added intro stating they’re contacting you in response to your Trustpilot review. This business (they really aren’t a bank) has caused me more problems than I ever would’ve thought possible. I definitely learned my lesson the hard way, but you get what you pay for. I’m now happily paying a few bucks in service fees each month to have an account with a well established brick n mortar bank. The peace of mind & not having to worry is worth every penny. Also couldn’t find even 1 review out of the many thousands where anyone experienced the types of problems Bluevine causes, so I’d highly suggest anyone finding themselves reading this to get your $$ out & close your account as fast as you can. This is my 1st stop on what's going to be a very long list of sites & social media to try & warn as many people as possible about this company, so no one else has to experience what I'm currently going through with this so called bank. Opened an account almost a year ago. Had a small ppp loan deposited, but didn't utilize the account all that much. Everything was fine until yesterday, when my account was suddenly closed after receiving an EIDL loan. My frustration was amplified due to the fact that I'd gone through TWO bank verifications with the SBA & Bluevine not even a week prior. One was a 3 way phone call where they verified the account info & that the ACH would be accepted, the other was email correspondence where they responded to 10 banking verification questions saying all 10 questions were correct & true. This was on Friday, the ACH was accepted on Monday & my account was abruptly closed late afternoon after accepting the ACH. Spent almost 3 hours on the phone begging for help & thinking there must be a mistake. Was told I'd receive a callback today. That never came. Instead, after I called them 3x throughout the day, I was told the last time someone would be calling me in a few minutes, but shortly after I hung up I only received another generic email stating my account was closed & they weren't going to do business with me anymore, as if I'd done something wrong. After doing some more research, I find out when things like this happen a good bank will give the customer a notice & offer to transfer any funds if they're not going to keep an account open. Not this bank. Nope. Even though I explained the massive amount of problems returning the funds would cause, they chose to still accept the ACH, & instead of trying to work with me in ANY WAY they tell me they're sending them back. I've never left a review for anything, but I've also never been so disgusted with any business or person before. And the complete lack of care or even fake concern is beyond gross. Letting me know how little I'm worth by not even bothering with a human phone call to try & work with me shows exactly what kind of business this is, and anyone considering doing any kind of business with them should really go elsewhere....& I mean RUN. Dug around & found a couple emails for execs, who I did reach out to, but I'm not expecting much in return based on everything I've experienced. And seeing all their responses to peoples reviews here is seriously disturbing, because most are of them offering to fix "issues" that they're well aware can't be fixed anymore. How about doing right by people & fixing things before they get to a point where there's nothing that can be done.

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  • author
    James
    Oct 26, 2021
    Great Service

    Angie was extremely helpful and professional. She made getting our line of credit as easy as possible. I highly recommend Blue Vine.

    ...

  • author
    Josh Wade
    Oct 26, 2021
    BlueVine is not an ethical business

    BlueVine is not an ethical business. This company pretends to be a "tech" forward checking company for small businesses, but there is nothing tech about them. In fact, they are merely a front for Coastal Community Bank (which was recently changed from another bank, causing major issues for their customers). I have had several bounced checks because BlueVine says I did not have sufficient funds in my account, meanwhile I had over 6 figures of cash in my account at all times. Finally one of their reps named NOLAN told me they were in the wrong and they would figure out the issue. I had to pay declined check fees to my payees and NOLAN said they would reimburse me. None of my attempts to rectify the situation have been addressed. They send me run-around emails. They told me when they changed routing numbers it would be fixed. They told me they would reimburse me for the bounced check fees I incurred. They did nothing. They are not an ethical business. Now I have to explain to my payees that I am not a deadbeat business, but rather, I have a deadbeat bank. I would put your money elsewhere.

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  • author
    Justin Perisoo
    Oct 22, 2021
    Blue Vine is a criminal enterprise

    Blue Vine is a criminal enterprise. I been a customer of theirs for my non for profit corporation for over a year. In this past year they changed their banking affiliation and had to change checking and bankcard information for all accounts, when I did not get my business debit card I notified them. Shortly after they suspended my account asking me to verify if we are legitimate company, now mind you I been their client already and I went through the ringer to open the account a year ago, I resend the same info plus a PERSONAL UTILITY BILL, they came back to me and said we can not accept the info because it does not look real and because I have a past due balance with my PERSONAL cable company they can not accept my info. WHAT? ARE YOU F-ing kidding me, what does my past due balance have to do with who I am? The non for profit is registered and can be checked on line, all the info I sent are copies of what I got from the State of NJ. Stay away from these god damn criminals, now they are looking to steal the balance from my none for profit. I will take them to the supreme court if I have to. trying to screw people during the pandemic, shame on you, you are the scum of the world.

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  • author
    Annie Steiner
    Oct 22, 2021
    This bank stole my $1200 transfer

    This bank stole my $1200 transfer, claimed they couldn’t find it even with a trace ID. Nightmare situation and I still don’t have my money despite calling every day and it has been a month. WORST BANK EVER.

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  • author
    marshall hicks jr
    Oct 22, 2021
    Great customer service

    Very good customer service. I would highly recommend Blue Vine.

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  • author
    Mike Michon
    Oct 22, 2021
    The whole experience was painless

    The whole experience was painless, easy, and our point of contact, Louis, was knowledgeable, available, and extremely helpful.

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  • author
    sharron brooks
    Oct 22, 2021
    DO NOT USE THIS BANK FOR A SMALL…

    DO NOT USE THIS BANK FOR A SMALL BUSINESS CHECKING ACCOUNT! I've had a business account with Bluevine for a year with no problem. Now, they are asking for documents I don't have, they have my ein paperwork. They suspended my account. I contacted customer service twice, and was told they would escalate my request, and have a supervisor contact me. Guess what? I have not been contact by a supervisor, but received an email stating that my account has been closed, and they will send a check with my balance in 14 days. What!?! I need access to my money now.😡

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  • author
    Tim
    Oct 21, 2021
    sudden account number changes /little/no information

    I liked them at first, especially no fees and give you a 1% APY. BUT!...they recently changed account and routing numbers for everyone, which lead to many problems. What kind of a bank does that? Suddenly all payment platforms must be changed, etc. Huge hassle. Not only that, but they messed up on their end and prevented transfers from coming in days *prior* to when they said they would enact the change. Because of this, a deposit was rejected, and that is all the information they gave me. They did not give information as to WHO the deposit was coming from, and did not give information as to what then happens to the rejected deposit. To add to the frustration, calling them results in being on hold for up to 1.5 hours prior to being able to speak with anyone. This is the price you pay for a "free" business checking account. Needless to say, I will be soon getting away from this ridiculous and inept "bank".

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  • author
    Ryan Silva
    Oct 21, 2021
    Stay away

    Stay away. Money takes long to drop. Customer service gives conflicting messages. Fraud is not investigated. I was happy for almost 1 year, until the ‘bank’ did not deposit $18000 into my account Bc the sender put two 0s in front of the account number- as printed on their checks. 3 weeks. Still no money dropped. Don’t sign up. Promise you’ll regret it.

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  • author
    Jo
    Oct 21, 2021
    WORST BANK EVER

    WORST BANK EVER. They want you to sign new documentation every month as they seem to be 'changing ownership' every week (at least) aaaand they are crooked AF! Do not trust this company! If you're a small business, you're so screwed! They will randomly close your account! Thank goodness I never trusted or relied on this bank to transfer funds into the account and actually use it for my business. Shame on them.

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  • author
    Zandro E Palma
    Oct 20, 2021
    Spoke to Zack Bricker who helped me get…

    Spoke to Zack Bricker who helped me get my application in order and everything taken care of! He was very courteous, helpful and the process was quick and easy. Thank you Zack!

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  • author
    John
    Nov 15, 2021
    Be wary of your accounts being locked!

    Update: 11/15/2021 Still nothing in the mail. Account was locked for 3 months, then suspended due to "suspicion", then closed. Sitting here one month later still waiting for a check... This is an awful company. Good luck running your business when your money is locked up at this bank. Really awful how they treat small business owners. BE AWARE OF THE 5 STAR FAKE REVIEWS!!!!!! Do not open a business account with this company! Real people mostly post 1 star reviews after dealing with their horrible customer service... Update: 11/11/2021 It is now 20 days later and they have not returned my money that was in the bank... these people are criminals. They treat small business owners like crap and then steal their money. Honestly, any person reading this, I hope you never go through this. I should have read the bad reviews before joining this bank!!! Will provide an update once the money is returned (if ever...). Used this bank in tandem with another large business account. They froze the account because of fraud. Will never use this service again. Customer service can't do anything after shutting down an account.

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  • author
    Karen
    Oct 20, 2021
    WILL LOCK YOUR ACCOUNT IF YOU ARE A SMALL BIZ!

    Update: After not allowing me to withdraw any of the money after 3 months, BlueVine closed my account. Does anyone here want to file a class action lawsuit lawsuit for discrimination against small businesses? It seems like there are many others who are experiencing the same lockout of their business accounts from BlueVine in the reviews. "After an internal review of your account, BlueVine has decided to close your Business Checking account. Please note that many factors impact our decision-making process and we are unable to re-open your account. A check for the account balance at the time of closure will be mailed to your personal address after 14 business days." The account has been locked for 3 months and when I tried to add a bank account to transfer my money after finally getting it unlocked, they didn't approve the bank (even though we did it together over the phone) and now they closed the account.

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  • author
    Lucy Kabanjian
    Oct 20, 2021
    Daniel ferrelll was incredible very…

    Daniel ferrelll was incredible very helpful explained the whole process in detail....recommand bluevine and daniel to do business

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  • author
    Beth
    Oct 20, 2021
    Bluevine made the process very simple…

    Bluevine made the process very simple to do, and fast. There was a lot of confusion at first for self employed people, and this helped immensely.

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  • author
    Joseph
    Oct 21, 2021
    Assets/funds not received post account closure

    My account was closed without warning in April, 2021. About half of the funds were earnings from customer payments, and and another portion of the funds remaining at the time the account was suspended (later closed) were from a PPP loan. I have not received the funds back - Customer Service assured me that I would received a check within 14 business days. That has not happened. I need immediate access to my statements so that my CPA can properly submit my Q2 94 and work with the SBA and/ or lender to to determine next steps. I need to know where the funds reside as the window for PPP spending for my particular loan has now closed. I can not apply for forgiveness for the entire loan because the funds weren't all used on payroll - they are either in my closed account, or a temporary holding account. The SBA is allowing me additional time to use the funds to reimburse myself for payroll, but this is likely a 2-3 week grace period. I understand that a lot of accounts were under investigation. As directed by my CPA, we reached out to law enforcement, FDIC, the SBA, and my PPP lender and they all confirmed I am not under investigation. Each of them noted that if you did an internal investigation, it should be complete by this point. I need to know my assets are so that I can either receive them back and reimburse payroll as planned, or pay the SBA directly and apply for forgiveness for what was spent on payroll prior to closure. Beyond those funds, I not only need, but am entitled to my assets not related to the PPP deposit. Bluevine can also transfer the connected business Wells Fargo account or personal Wells Fargo account that was on file. I can send the customer service logs and call notes showing where they said I’d have a check within 14 days (and just documenting my follow-up). It’s imperative that I have my assets back and that I can properly reconcile my accounts, and the SBA amounts that are outstanding and unspent. The last 5 digits of my account are 45915.

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  • author
    Karen
    Oct 18, 2021
    I started a business in April and my account has been blocked since July without access to the funds. I am moving everything to my Chase Business Account after they flagged my business...

    If you are starting a new account, do not do it here. I am starting a small kombucha business and my account has been locked since July. I couldn't access anything until today (October 18th). I am trying to transfer the money out of the account now, but they also blocked the verification of my Chase Business Account to prevent me from moving money out of the account. I had to submit about 20 documents over the last several months to prove that my business was legitimate... like, the location of my brewing facility, all of the contracts with venues I planned to distribute, other bank accounts, cell phone bills, etc..., all while not having access to the money in the account because it was flagged. I would NEVER recommend this bank to anyone. I signed up for the 1% interest but wow, that was a horrible mistake. If your account gets flagged, you are screwed. They will just hold your money for months without explanation. And, after the merger, the lock out period was even worse because they had a bunch of things change on the back-end. Go with Chase or a larger firm because your business account will be flagged and you won't be able to access your money.

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  • author
    Dudeman
    Nov 04, 2021
    YOU ARE WARNED. DONT IGNORE THE BAD REVIEWS AS THEY ARE TRUE. THIS BANK WILL BLOCK YOUR BUSINESS ACCOUNT AND HOLD YOUR MONEY FOR FLIMSY REASONS. THEIR 5 STAR REVIEWS ARE FAKE AND 1 REVIEW PROFILES

    Update: 3 November 2021 - Bluevine Customers service contacted me and requested the same documents again and then sent me a link to change my review but until this date they have not responded or reopened our account and has been more than 2 months that our company business account was suspended and all our business funds were blocked, account blocked and cant access our funds. BLUEVINE, I WILL NOT REMOVE THIS REVIEW AND STANDBY MY ORIGINAL REVIEW ABOUT YOUR SHADY BANK October 19, 2021 I opened an account with Bluevine over a year ago and read the bad reviews about how they close business accounts for no reason and keep the money. I thought maybe it was a fluke but after a year it happened to us. The suspended our business account for no reason. Asked for our LLC docs, which we sent. Asked for picture ID, which we sent and then no response. Then they block and close our account and our funds are frozen. We use the account to recieve our sales from Amazon and walmart and dont understand how they can call that illegal. The name of our brand is our business name. With the same documents, we opened an account with Wellsfargo and the wellsfargo rep tells me that what Bluevine is doing is illegal and they cannot just block accounts of its clients without a justifiable reason. Pay the monthly fees to the big banks as Bluevine is not worth it. IF YOU ARE READING THIS AND THINKING OF TAKING THE RISK. DO NOT. THEY WILL BLOCK AND FREEZE YOUR ACCOUNT AND THEN SEND YOU CUT AND PASTE REASONS AND DOCUMENTS THEY NEED THAT YOU HAVE ALREADY SENT 20 TIMES. YOU ARE WARNED

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  • author
    Mark Pursell
    Oct 15, 2021
    Louis was very patient and easy to work…

    Louis was very patient and easy to work with as he tactfully confirmed that he was not associated with the Chinese Mafia.

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  • author
    SANCHEZ CHAM, ISAAC S
    Oct 14, 2021
    bad customer services

    bad customer services

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  • author
    Teresa
    Oct 14, 2021
    They are truly amazing !

    They are truly amazing !

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  • author
    Craig Young
    Oct 13, 2021
    Nice

    Great service

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  • author
    Quintin King
    Oct 13, 2021
    Judging from reading these reviews

    Judging from reading these reviews, Apparently our firm got lucky when BlueVine inexplicably closed our account. We are a 15 member professional services firm with offices in Chicago, Atlanta and Washington, DC, advising and counseling insurance companies and banks on risk management, loss control and compliance. We employ risk management consultants, area specialist and lawyers. We have been in business literally for decades. We have banking relationships with several brick and mortar banks, but wanted to try to stay “current” by giving an app based “bank” a go. Sadly, our experience with this bank was a fail. They, without anything but the most opaque reasoning, shut down our account after a few months. And based on the email exchange with them, we were left feeling almost like criminals. It was an odd experience to say the least. I suppose in a business where you are structured around speed and efficiency, you often second guess the accounts you allow to be opened, but then don’t have an efficient and accurate ways and means to check the validity of those same accounts, once opened? Terrible way to do business, especially if you plan to grow.

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  • author
    Eldar Bar-or
    Oct 13, 2021
    If I could give 0 stars I would

    If I could give 0 stars I would. I have no idea where these positive reviews come from, must be fake. My business gross yearly 8 figures. My credit score is 781. I applied for a small 200k line of credit and a few minutes late I had a rep on the line offering me 75k at a 3.31% MONTHLY. I TOLD THE REP ON THE PHONE THATS AN INSANE RATS. HE SAID "NO ITS ONLY 21% A YEAR". well, it's ACTUALLY 38% A YEAR. YES THESE PEOPLE LEND AT 40% PER YEAR. BASICALLY AN ONLINE LOAN SHARK. THESE PEOPLE WILL LIE TO YOU ON THE PHONE, I rather assume that, than thinking the rep is that dumb that he can't calculate the cost of the product he's selling. One way or another it's embarrassing. I told the rep that I appreciate their business and I would go bankrupt before taking money from these people. Absolutely a shame. You guys should be out of business and in jail. BUYERS BE AWARE DONT GO THIS ROUTE THESE ARE LOWLIFE BACK ALLY LENDERS that discovered the internet. AFTER READING THE OTHER NEGATIVE REVIEWS HERE I GUESS IM NKT ALONE. STAY AWAY FROM BLUE VINE.

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  • author
    Whitney Taylor
    Oct 11, 2021
    Great service

    Great service, got my ppp loan very quickly.

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  • author
    Megan Daic
    Oct 09, 2021
    Great response time & customer service

    Great response time! Great customer service!

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  • author
    Rahul
    Oct 14, 2021
    Good customer service but they are too busy

    I tried to call BlueVine to open a business checking account. But, automatic voice message said that they are not accepting new applications due to heavy load, disappointing. At the same time I will given them credit for getting back to me for a separate question related to contact number.

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  • author
    Lance Ellis
    Oct 08, 2021
    Daniel Farrell is awesome

    Daniel Farrell is awesome! This was the easiest time I have have ever got financing. Daniel was there every step of the way and I could not be happier.

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  • author
    Allani Broadwater
    Oct 07, 2021
    If I could give negative stars

    If I could give negative stars, I would! I tried to transfer money to get my business account up and running. My account was then suspended and I couldn't get any information when I called in. Each representative said just open a new account. Who wants to repeatedly enter and upload his or her private information online? Needless to say...if you can't look into a once active account and tell me why it was terminated, I won't be banking with you.

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  • author
    Adeola
    Oct 07, 2021
    Awesome service.

    All it takes is just a 3 minutes phone call with(Account Executive) Louis Garcia, and he simplify the whole process for me. I have never had it so easy getting a loan my business so much needed.

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  • author
    HS
    Oct 06, 2021
    Satisfied customer

    I started working with Bluevine in September 2021. My experience has been great. I worked with NICK B, he was very thorough on explaining everything, I was able to call him direct if I had a question. So far very satisfied. Thank you Nick

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  • author
    Sam
    Oct 05, 2021
    SCAM BANK - STAY A WAY PLEASE

    On April 02, 2021 they closed our checking account because we put P.O.Box address instead of our office address and THE MONEY GONE, we have been 6 months asking them to refund our $26,000 and we got nothing from them more then lies and fake promises. Definitely tomorrow seeking a lawyer who knows how to deal with this type of organizations.

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  • author
    Tom
    Oct 05, 2021
    Wish there was a zero stars rating option

    I have been in business since 1968 and in that time have used many banks. Bluevine is THE WORST "bank" (I question even calling them a bank) that I have EVER encountered. Let's start with customer service: there is none. I have called well over 200 times and never once did my call go through to a live person. On the rare times I was able to leave a message- no one ever returned my call. I have inquired many times about services advertised on their website and not once have I received a response. I do not know HOW this company stays in business!!! The newest joke has occurred with their switch to Coastal. They requested my Articles of Organization and I had a certified copy sent to them by New York State Office of Corporations. They refused that document saying it was NOT our Articles of Organization!! I honestly question whether Bluevine is a real bank or even a legitimate business. They give no indication of being either. DO NOT get suckered into opening an account. You WILL regret it. We have just given up.

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  • author
    Kamaiu LLC
    Oct 04, 2021
    MONEY DISAPPEARED

    TOOK ALL MY MONEY. Shut down my checking account without refund. No way to get it out, I had $20,000 in there at one point. HOW IS THAT LEGAL???

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  • author
    True Liberation
    Oct 01, 2021
    Family

    Very helpful and a good sense of humor. Take care of everything that I need it done fast.

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  • author
    Catherine Bell
    Sep 30, 2021
    Don’t risk your small business cash flow. Just say NO!

    I’ve been banking online for personal accounts for years without any problems. I opened a BlueVine account and it had funky problems from the start. Missing transactions, inaccurate balances, confused support staff without authority or accurate info. Everything seemed to be “wait three days and try again”. I started moving towards transferring out, and out of nowhere my account is cancelled because now they can’t verify my completely verifiable business identity. Folks, my account had money in it my business can no longer access. And the bank “has no further information to share”. Guess I’ll see you in small claims court.

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  • author
    Michelle
    Sep 29, 2021
    This was a very easy process

    This was a very easy process. The process was quick and they delivered what they promised.

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  • author
    Jesus Alvarez
    Sep 28, 2021
    Perfect experience.

    Carlene C. Took the time to listen to my issue and was very helpful in explaining the cause and resolution.

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  • author
    Vivi
    Oct 01, 2021
    Terrible and untrustworthy

    Terrible service, incompetent, untrustworthy. Ever since the switch to Coastal, this place has cost my money, stress, and time. They don't seem to give a crap about their customers and are extremely unhelpful. I can't even order checks without going back and forth 20 times. They not only lost my payment to Chase bank, they lost record of my requests to order checks which I can see clearly in their portal. Chase also informed me the debit card BlueVine provided me was unable to be used for payments in their branch, ridiculous due to errors in BlueVine’s system. I am going to cancel. This kind of practice bleeds small businesses dry. I have contacted BlueVine several times and nothing has been resolved.

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  • author
    Tim Riggs
    Oct 07, 2021
    Lost ACH Payments

    I didn't have any issues until BlueVine transitioned to Coastal Community Bank, effective September 1, 2021 Despite following their directions and updating the routing number on September 1, they lost one of my ACH payments. I contacted the vendor who sent the payment. They provided a full ACH Trace proving the information was deposited to Coastal Community Bank. I provided this to BlueVine and they still were unable to locate the payment. Coastal Community Bank wouldn't accept my call. I have asked twice to speak to a manager with BlueVine and never received a call back. UPDATE: After posting this review, I had someone reach out to me. Apparently it took Senior Leadership at BlueVine working with Coastal Community Bank, but they were able to figure out what went wrong and they credited the amount for the ACH payment, a full month after I reached out to them about it to begin with. It was frustrating that it took so long and that I had to contact them so many times to get a resolution, but I got one eventually.

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  • author
    ICM Medical Group
    Sep 27, 2021
    Re: Louis Garcia

    My loan officer, Mr Louis Garcia, was outstanding in processing my application. He remained highly professional and prompt.

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  • author
    Arise Maxx
    Sep 27, 2021
    WORST SO CALLED BUSINESS BANK FRAUDS

    THEY GET A BIG 0 DO NOT DEAL WITH THESE FRAUDSTERS THEY WILL SHUT YOU DOWN AND STEAL YOU MONEY FOR NO REASON !!! AFTER 3 MONTHS OF GOING BACK AND FORTH I STILL DON'T HAVE FUNDS RETURNED TO ME AFTER THEY SHUT MY ACCOUNT DOWN FOR BOGUS REASONS THAT WERE OUT OF THEY REALM TO DO...... THEY ARE RUNNING AN ILLEGAL OPERATION AND USING PEOPLE MONEY TO PAY OUT FUNDS TO COVER THEIR FRAUD PPP AND EDIL LOANS GET YOUR MONEY OUT AND RUN BEFORE THEY GET YOU TOO THEY ARE NOW UNDER INVESTIGATION FOR VIOLATION OF CONSUMER ACTS AND FRAUD DO NOT DO BUSINESS WITH THESE SCAMMERS OR YOU WILL BE SHUT DOWN TOO FOR NO REASON

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  • author
    Brahim Lagueb
    Sep 27, 2021
    i have never recived my funds!

    i have never recived my funds!

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  • author
    Gadbois
    Oct 06, 2021
    UPDATE- Resolved! New routing number problematic!

    Bluevine transitioned from Bancorp to Coastal Community Bank on September 1. There was a 15 days grace period for the new routing number to take effect. No issues until Bluevine transitioned to this CCB! Problem is that the new routing number is not universally recognized and payments are not coming through from some of my vendors and clients. My business has had to deal with this all week long, and I'm forced to re-route temporarily my to personal account for payment. I'll be looking for a new business checking account partner, one with a nationally known name and routing. Update: 9/30/21 Bluevine (JoeH) reached out to me to provide a solution. I received an attached letter to present to the clients payroll department. I will update further once an invoice is submitted for payment. Due to the prompt and efficient manner Bluevine reached out to assist I am updating my rating to 3. I will update once more when payment is made without issue. Update 10/6/21 Client processed payroll and payment was sent to Bluevine successfully. I am changing my rating to 5 stars to include the way my initial review was received by Bluevine and the feedback and subsequent satisfactory outcome that resulted. At this point I highly recommend Bluevine for small businesses. Thank you.

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  • author
    Brett Chavez
    Sep 24, 2021
    New client

    I just started this experience and it seems like it’s running pretty smoothly. I am greatly appreciated for the opportunity to help me build my credit and help my business!!! I really appreciate it!!! I also want to Thank You, Daniel for the explaining everything and just being very nice, kind and polite person!!!

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  • author
    Jason D
    Sep 24, 2021
    Not a good bank - Don't do it!

    Not a good bank. They would get 0 stars if it were an option. They don't give a crap about their customers. They lost an ACH deposit of over $1,300 when they switched routing numbers and partnered with Coastal Community Bank. I have asked for help several times to find the deposit and they don't care. Was told "upper management" would get back to me over a week ago, still have heard nothing. They were given proof that the sending bank sent the deposit, with the correct routing and account numbers, and they still don't care, and don't want to help.

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  • author
    Urbano Acosta
    Sep 23, 2021
    I have tried to apply for the business…

    I have tried to apply for the business checking account with this financial institution since i’ve read so many good reviews about it but their site does not let me apply for the business checking , any body has any idea of when are they going to start taking applications again?

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  • author
    Ty
    Sep 27, 2021
    Beware or Bluevine

    Bluevine had a very easy sign up process. But oh boy did Zack butcher everything. Once I was approved it became a nightmare. Each withdrawal of funds needs to be approved which require a separate credit check and a new bank statement. Their process is so laughably ridiculous. This company is a joke

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  • author
    Nicole Hardy
    Sep 22, 2021
    Just awful all around

    Just awful all around. I’m an LCSW in private practice and actually had to open up a second bank account because one of the insurance companies that I work with has BlueVine on their blacklist on account of how frequently BlueVine has fraudulent charges. Lo and behold, while I was waiting for the new account to be set up and connected to my accounts, I had over $300 of fraudulent charges come out of my account. I reported it to BlueVine in April, as soon as it happened. I didn’t hear from them until August, at which point they refused to return the fraudulent charges. I appealed and they denied me again, despite the clear evidence I provided them showing that the charges were fraudulent. At this point, I’m out the money and am finally closing the account. Do yourself a favor and don’t bank with them.

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  • author
    Steve
    Sep 27, 2021
    Was Once Great. Now (and Still) Awful

    It was a great institution until the combination with Coastal Bank, then all heck broke loose. No more incoming wires. New routing number not universally recognized. Customer service follow up is non-existent. I spent way too much time dealing with them and the disruptions to my business. Off to another bank. I'm replying to BlueVine's responsive comment. Yes, an agent did reach out to me and had nothing to offer to remedy the situation, except to (again) put the onus on me to contact the various institutions that will not accept the routing number (by giving them a bank letter). That's pathetic. In any event, HSBC got the letter and basically said "your problem, not ours." This has been a nightmarish situation for my business. Good riddance

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  • author
    Dayanara Isaac
    Sep 21, 2021
    My experience with Bluevine was great

    My experience with Bluevine was great! My rep was Louis Garcia, he was very helpful and answer of my questions. He also explained how everything works and showed me a chart for I to understand with great details. Everything went smoothly and am glad I was able to work with him. Thank you Louis Garcia!

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  • author
    Jgixx
    Sep 21, 2021
    Would give them 0 stars

    Would give them 0 stars, stolen card and money from business account and they take 90 days to NOT refund my money even after proof sent to them, very poor banking, still have not received my money back and will cancel all bank accounts with them

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  • author
    Karina Labarca REALTOR
    Sep 21, 2021
    Excellent

    Excellent, fast, efficient

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  • author
    Jamaal Lester
    Sep 19, 2021
    I have to say this

    I have to say this, I recieved some of the best customer service that I have experienced in a long time. The gentlemen that helped was both knowledgable and efficient at his job, which made the process extremely easy.

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  • author
    Gerald S.
    Sep 16, 2021
    Quality Customer Service-Nick B.

    I experienced the most intellectual conversation & guidance via Nick B.; out of many Calls I took for financing via Line of Credit a few weeks ago. Nick B. provided professionalism and top notch quality customer service; which makes for an easy referral to colleagues. Very impressed with the overall experience & guidance provided. Glad to be a part of the Bluvevine family of clients. Thank You, Nick...

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  • author
    Jon Kurtz
    Sep 14, 2021
    Quick and to the point

    The process was very fast and really simple. Daniel did a great job taking me through the process. The online portal is also simple and looks like a great tool. And, I got what I feel is a really competitive rate.

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  • author
    Will
    Sep 14, 2021
    Simply the Best!

    I was impressed on how easy and smooth the whole process was. Special thanks to Frank Gangi who helped me out. You guys are lucky to have someone like him working for you. Excellent service!

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  • author
    Artyom Nguen
    Sep 13, 2021
    The onboarding process for business…

    The onboarding process for business line of credit was made as smooth as possible. Mitch S has been a great help and we’ll as a company consider utilising other financial products and services from BlueVine and team! Thank you.

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  • author
    Alicia Hazdovac
    Sep 13, 2021
    Sketchy

    Sketchy. I closed my account a few weeks ago because of multiple red flags, and they still haven’t sent me my balance which was supposed to be here in 14 days. I called to look into this, and the check hasn’t even been issued yet. I wish I would’ve avoided this company all together because of the amount of stress this is causing me.

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  • author
    Evan Duning
    Sep 12, 2021
    easy and trustworthy :)

    easy and trustworthy :)

    ...

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    Designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such. Company listings on this site DO NOT imply endorsement. We are not a loan provider or a broker and we do not offer loans or mortgages directly to end users, but only allows users to match with lending partners and platforms that may extend a loan. All loan approval decisions and terms are determined by the loan providers at the time of your application with them. Any matching request submitted through our website does not constitute a loan application and you will have to submit a loan application to the respective lender before the lender provides you with an actual offer. We do not warrant that you will be approved for a loan, nor that you will be offered a loan with the same terms presented on our website.

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