Fundbox Review

Easy understandable

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Fundbox seemed to make perfect sense for our small growing business. First time we used it was great no issues money was there quickly we really thought okay cool this is exactly what we need. We were told use it so we could up our limit. So we decided why don't we just pay them off the $8,000 that we still owe so that they will up our limit. Long story short what we weren't told was that when we went in a couple months later to use the money that it was no longer there! So then they say we'll just reapply. Okay, no problem right? Except it is a problem because they want to do another hard pull on your credit and that to me is a problem! They were very misleading I feel like I was lied to and just told what I needed to hear so that they got their money right away and I got my line of credit shut down. Use any other company! Do not I repeat do not attempt this unless you plan on using the money at least once a month because if you don't when you need it it will not be there! Bad business.

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Was a bit apprensive at first but Fundbox tured out to be a helping hand at the right time. Very efficient and communicate well with clients.

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Their process to access funding and get it when it is needed is quick and easy to accommodate. They really helped me out in a moment where it was necessary to acquire additional funding.

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Easy to use. And I've been using fundbox for years

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Fast and convenient. No penalties for paying early. Effortless every time we need to use it!

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Using Fundbox is very easy and helpful. They allow option on payback terms and let you know before using the funds how much the repay amount will be. You can't go wrong. Very transparent.

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I truly like how Fundbox stays in touch and gives constant updates and reminders. Fees are reasonable and their business model is very compatible with how we operate. I would recommend them to anyone!

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I love Fundbox. It was easy to get approved, easy to access the funds and they have reasonable interests rates.

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easy to work with

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Always there when you need them!

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The help of the staff.

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Easy to use. The process was very simple and quick.

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Experience has been wonderful. Quick funds, flexible terms and good customer service.

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They're good!

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We were very pleased to have found Fundbox, it truly looked like it was going to be a perfect fit for our new and growing business. Our personal rep was awesome and helpful in every way. We did use Fundbox and again were very pleased with the set up and re payment process. However we didn't use it for a couple of months. And just as we had decided we were going to use it to make a purchase for our business we received an email they had deactivated our account because we had not used it in 3 months. We were unaware this was something they would do. The email said to contact them to reactivate our account but that is terribly misleading as you are not allowed to reactivate you have to apply all over again. This is an awful business model. We do not want another hard credit pull on our account just because we didn't use the funds within a certain period of time. The way it was explained to us from the onset was the more you use it the more opportunity for you funding to increase not anything about them closing it. When I called to see what could be done- the rep was very kind but said nothing could be done but to reapply I even asked to speak to someone higher up but was told there was no one. Just very disappointed in how this played out for us. And a very poor business model. Not very concerned about their customers at all.

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The care from the customer representative, the help I received and the professionalism were top notch. Our lives have been changed and help is needed by many. Fundbox has been there whenever I have had a need. Thankl YOu

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As a new business owner Fundbox has been a lifesaver. They were the first lender to give me and my business a chance. For that I am super grateful.

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Just good to be able to get to money when your really need it. Thank you for being the company to help us get on our feet at Ta'lore Transportation.

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it's very easy to usethe app is very easy to use and the funds arive very quickly,and the withdrawals from my account are also very easy and the intrest is fair

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This platforms is very transparent and has given a boost to my business.

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Very easy to use and timely. Also btter terms then hard money lenders.

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Very self explanatory and easy to follow. Would recomend to my constiuents.

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ease of service professionalism speed

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Run don’t walk. Constant lay offs while management flies across country to party. No notice given to lay offs but online press release from Ceo gets published before you know you lost your job. No healthcare no severance, meanwhile high salary employees given increases, and hiring of high pay employees the same day.

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Great and simple experience, quick funds and easy repayment.

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No hassle and affordable payback options.

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Tiffany has been a pleasure to work with as an account specialist and accommodating to my communication preferences! Would recommend this company to fund your business needs!

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Elliot was very knowledgeable and helpful . My line got disconnected he called back right away and made sure my transaction went through before we hang up . He was very patient and detailed Definitely an asset to your company.

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Fundbox is helping with cashflow. As I invoice my clients monthly, and the net payment terms vary between 15-45 days (per each client's contract), it is helpful to utilize Fundbox's line of credit. -Founder, Information Design & Management Solutions, LLC

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Quick, easy and reasonable. Customer service is friendly and helpful.

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Approval was quick with easy to understand terms. Withdrawals were in my account within two days

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As of Noon today they sent out an email (supposedly to all customers): "Update to your Flex Pay transaction limit" The amount available to you for Flex Pay transactions will be decreased soon. Starting on Oct 18, 2022, the total amount of your outstanding Flex Pay balance, together with your outstanding Line of Credit balance, cannot exceed your total credit limit which is a nice way to say: "Your total credit used to = $100k LOC + $150k LOC Flexpay, Total $250k, as of NOW it's just $100k for both LOC AND Flexpay, Total $100k credit" NET REDUCTION OF 60%!! I called to find out if this was something specifically related to our company and the rep assured me it was sent to all customers. I asked them to clarify how we can use our account reliably between now and the intended change date of 10/18 and gave some specific payments that we intended to direct to our Flexpay account, and was told basically "according to the new rules you're already over your limits and can't use Flexpay at all right now". To put things in perspective my LOC is at 75% and my Flexpay was at 60% of their limits, but their new rules and no fault of our own we're ALREADY past our limits and anything already on the way to Flexpay will be declined. I spoke with a nice representative for quite some time and explained how disruptive this is to our business, especially with effectually NO advanced warning. They claim the changes are effective next week but the rep made it clear that the new calculations are in effect NOW. I know how much of a headache this creates for my business which has grown to use the features of this service to effectively manage our cashflow, but fortunately we're well established and we'll get through this curveball, but I can't believe Fundbox would do something so irresponsible and financially perilous to their customers and not anticipate either the reaction or the shared increased risk it puts to both them and their customers. Poorly planned, executed and communicated, looking elsewhere.

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Fundbox is very easy to use.

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great experience

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Great 👍 service 👏, absolutely no problem or issues

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With only two weeks to figure out how to pay bills with my FlexPay account that was reduced by 30% (and I paid on time and before the grace period to avoid fees). They reduced it because: “Flex Pay is a beta test, and we have had some amazing feedback. In order to release Flex Pay more broadly we have needed to make decisions about how Flex Pay works so it can be a sustainable feature. That is why we are making these changes today. Please let me know if there's anything else I can help with. Best, Iman Fundbox Support Team” I paid off my remained FlexPay line to have it decrease, change policy, and screw my business over. Not helpful at all. And posting statistics of how small businesses struggle with cash flow is so gross and insulting. I would not suggest this business solution. They are not helpful and more hurtful and should be looked into.

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My experience with Fundbox has been really smooth. They have been pretty dependable and gave me a line of credit when others wouldn't (due to lack of credit history within my business) Overall good experience. The fees are a little high but that's typical for someone in my situation.

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So far so good.

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Fundbox is an excellent source of credit. I applied through 1800BizFund and they made the application process easy. I highly recommend using both.

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good and easy loan

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It's a great line of credit

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I have had good time with funbox

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easy access to business capital and good timing of receipt of funds! Great customer service as well.

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Speaking with Shelby, funding specialist with Fundbox was an amazing experience!! She was kind, patient and upfront about terms and payback!! I would highly recommend Fundbox for funding. Thanks for all you do!!

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My account was put on hold. They put someone else's bankruptcy information on my account. Then told me I need to get legal counsel to contact them on my behalf. Why am I paying for their clerical mistake? I cannot get a live person to connect me with their legal team so they can fix this mistake.

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The approval process was quick and painless. The funds show up as promised and gives my company the flexibility to improve our cash flow and meet our clients needs

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Customer service was great and everything went smoothly. Thanks...

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Great Platform

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Easy to use and fair.

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Tangela was great and very informative. Her professionalism was a breath of fresh air! Thank you for informing of the rate decrease.

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Easy peasy! Super helpful and terms are clear.

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Every time I've contacted Fundbox with a question or an issue, they have responded promptly, answering my question or resolving whatever the issue might be. I find their customer service to be excellent and I am a big fan of their products and offerings.

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Fundbox has been easy to work with and provided very helpful resources.

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Communication is good and ease of use is phenomenal

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Gerry, was outstanding when it came to explaining about Fundbox it's a great concept,Chaz Betz

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Very easy process, great customer service and the app is great.

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Fund Box has excellent lending products perfect for small businesses. Cost-effective and transparent. I have to really thank 1800Bizfund for introducing me and guiding me with this excellent product.

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It's an easy straight forward process. That can really ease the pain during slow business times. The reps are easy to speak with and very informative as well. I recommend it..

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Great option in a pinch. Quick and reliable!

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Great company to work with

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Fundbox is Quick, Simple, and Convenient!!

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This is a helpful service and great support staff

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Funds when you really need them!

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Fundbox is the best.

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My dealings with Fundbox started slowly. I was not approved quickly as advertised and part of the reason was a lack of understanding regarding my business. Bracken, my initial contact, took the additional information and I was approved 2 days later. I appreciate his resolve to get this done for me. After being approved, I was transferred to Tiffany, the account specialist. My conversation with her, as it was with Bracken, was professional, personable and polite (PPP). Although, I didn't get the line I wanted and it took longer than advertised, my client experience because of their people deserves a 5 star. Eric B

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Always helpful and definitely helping build my credit.

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simply the best

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having acess to these funds has really saved my business

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I spoke with your representative named Oneil Stewart. He was able to help me with my account. He listened to my situation and we managed to make a decision.

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Great funding for business with consistent income , because of the weekly payments

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excellent service! quick and easy!

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Fundox is working! Its good to have a responsive financial partner. Thanks j

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Best if you needs fast funds right away. Fees are high but if you can pay it off fast you save on interest.

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Very easy and smooth process. highly recommend to others business, who need that line of credit.

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When fast funds with visual payments are needed. This is the place.

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Yes, it is fast and easy. I understand that interest rates are a little higher but to obtain quick cash for a project with the least dealings, I weighed my options and I always go this way.

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It's really simple to apply & get funding. The only thing I don't like is that they don't report the loan to your business credit report. If they change that they would get a 5 stars rating.

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Great customer service experience.

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Easy to apply, easy to go through process of approval, easy to use. Very flexible in terms of repayment.

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**Followup to message below** We were contacted by customer support and given the opportunity to voice our concern and I felt we were heard. I felt they took our concern seriously enough to engage with us meaningfully and that spoke volumes to me. ****** I've been a Fundbox customer for about a year and a half and have had a fairly positive experience up until recently, but our experience today left me disillusioned about the company and their commitment to us as customers. I contacted FB this morning in regards to a serious problem we had; our accountant had mistakenly directed an important payment to our FlexPay account instead of our normal bank account and there wasn't going to be enough credit available to cover the payment. We tried to cancel it and re-direct it but that wasn't possible, still I thought it would be relatively easy to resolve the problem with Fundbox's support. Perhaps we could make an additional payment today towards our account to free up additional credit or temporarily increase our limit by a few thousand to prevent the payment from being returned and causing us harm. Instead of finding anybody willing to engage with the problem, I spoke with person after person who found every possible way of telling me there was nothing that could be done by them and that nobody above them was available to speak with me or could do anything else to help. Initially I was told the Credit group was who I would need to speak with, but they don't take calls. At some point I was told a "Tier 2 Agent" would call me back before the end of the day to see if they could do anything else, but as the end of the day approached nobody had called so I called back in and was told that everybody had left and there was nothing they could do but put in a request for a call back on Monday. At no point did anybody at Fundbox take any care in our issue or make any attempt at helping us resolve it, showing little regard for the well being of a customer who has used their service responsibly and without issue since our account was opened. I was looking for a company that understands the challenges of small business owners and values their relationships, and what I found instead was a call center full of indifference. Big letdown, looking elsewhere for a better company that cares about who it works with.

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Yesss ben ibrahimovic

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Easy and transparent. It may not be for everyone, but can be incredibly helpful for those with clear, ambitious goals requiring immediate capital.

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very easy and convienient rate is also great

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I have used multiple Fundbox credit lines. The company offers me fair programs that are honorable and excellent interest rates. I have a customer service rep names Tangela who is exceptional. No pressure. Always knows the facts. Follows through perfectly and repeatedly. The company and the personal service of Tangela have earned my long term trust and business. Highly recommended.

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Best ever. Always there when I need the funds.

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Fundbox has been a very useful and business friendly tool for us.

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Fundbox is an easy to use lender that assists in meeting small business' needs.

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they lowered my credit line for no reason a while ago. My Quickbooks keeps getting disconnected denying me access to my credit line, I called a million times and nobody seems to know what they’re doing, Fundbox is getting worse and more expensive every day. If you care about your business go elsewhere

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Fundbox doesn’t disclose the interest rate and be careful about their term it’s weekly not monthly and the internet is about 48% it’s better get It from your credit card or get loan if you can but they are like shark

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Great and easy process, very helpful for small business or start up.

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Great experience with Fundbox - easy and efficient!

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Easy and paid weekly. It is a little pricy on the fees.

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Thank you for having an easy funding option when needed

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Simple and fast! There are no gimmicks here. Thank you Fundbox.

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Fundbox is the best! Very easy to use and very accessible to transfer funds

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New to FundBox but the experience has been great always there when I need quick reliable cash flow with with reasonable repayment plans

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Speed and efficiency. This is a great tool for short term cash management

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Love it, simple access and process. They honor all they said and love it. Thank you for making do business easier and better. Henry C

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I actually like the ease of paying and drawing.

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