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Credibly Review

Reviews 1,582
Credibly
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Credibly
Credibly
Excellent
Reviews 1,582
Kevin Mercadante
Feb. 01, 2023
2 min read
Kevin Mercadante
Credibly Summary
Credibly is a dedicated business lender and marketplace catering mainly to small and medium businesses. Over the years, it has provided more than $1 billion in funding to American businesses. Credibly exists primarily to provide working capital loans, business expansion loans, and merchant cash advances. In addition, it offers a range of alternative funding options such as lines of credit, equipment financing, invoice factoring, and SBA loans.

Pros

  • Instant pre-qualification, approval within 24 hours
  • Funding within 48 hours of approval
  • Online or combined online/phone application

Cons

  • Minimum $15K+ deposits per month to qualify
  • Not all products available in all states

Credibly at a glance

7.6
Editorial score

Online experience

Good online resources, but no access to rates
8.0

Customer services and support

Limited ways of reaching lender
4.0

Variety of loan types

Offers all loan types*
10.0

Loan amount range

Loan amount up to $500K
8.0

Eligibility

Doesn't cover bad credit, low revenue, new businesses
8.0

Credibly Credibly View Rates

Overview

Credibly is the online lending arm of Retail Capital, LLC, a licensed California finance lender. It plays the dual role of lender and lending marketplace, connecting business owners with top loan options from Credibly and a network of vetted third-party lenders. Credibly’s main selling point is its speed and customer service. It uses advanced data analytics to assess every applicant, helping it to reach a funding decision within 24 hours and to transfer the funds within an additional 48 hours. And unlike many other online lenders, Credibly’s dedicated team of Business Consultants is available to help you identify the right financing option for your business.

Why Credibly Is Good for Your Business

This service caters to small and medium business owners who need capital and need it quickly. As mentioned, Credibly gets right down to business – helping applicants to get from that initial application to funding within 48-72 hours. Credibly offers a range of funding types, making it suitable for all types of businesses. Whether you need working capital, a cash advance, or a line of credit – Credibly can help.

Loan Features

Credibly offers two tiers of loans. It mainly promotes its working capital loan, business expansion loan, and merchant cash advance products from parent company Retail Capital, LLC. In addition, it offers a wide range of other financing options through its partner network.

  • Working capital loans: Designed for businesses with steady revenue. Offering shorter repayment periods and more flexibility than other loans.
  • Business expansion loans: Built for business owners with a proven track record. Provides growth capital at more-competitive rate than other loans.
  • Merchant cash advance: Aimed at businesses with unpredictable revenue and lower credit scores. Tied to future receivables and charged as a percentage of daily revenue.
  • Third-party loans: Range of loans from network partners, including lines of credit, equipment financing, invoice factoring, and SBA loan programs.

Application Process

There are three methods of applying: online, by phone, or by a combination of online and phone. In order to pre-qualify, you’ll need to provide basic details about your business, including name, percentage ownership, desired funding amount, and monthly revenue. Next, you’ll be asked to provide basic documentation, including a copy of your driver’s license, last 3 months of bank statements, and a voided check. 

Applying for a business expansion loan is a little more complex. For example, the applicant must provide a signed business loan agreement and business mortgage or lease agreement, as well as the most recent business tax return for loans of $100,000 or more.

Credibly promises near-instant approvals, with a funding decision typically made within 24 hours. However, it comes with some caveats – namely strict qualification criteria:

  • Min. 6+ months in business (3+ years for business expansion loan).
  • Min. 500+ FICO score (600+ for business expansion loan).
  • Min $15K average deposits for a three-month average and the most recent month.
  • $1-3K + daily balance for the past 90 days (business expansion loan only).

Loan Amount, Repayment Terms, and APR

Credibly offers up to $400,000 in funding and repayment terms of up to 24 months. Maximum loan amounts and repayment terms vary from product to product. A 2.5% origination fee is applied to all Credibly and Credibly partner products.


Business expansion loanMerchant cash advance
Max loan size$250,000$400,000
Term length18 or 24 months3 to 18 months
RateAPR from    9.99%
1.15+ factor rates
Fees2.5% origination2.5% origination + $50 monthly
Automatic paymentsWeeklyTied to receivables

How Safe Is It? 

Credibly is as safe as you would expect of a company that has dished out more than $1 billion in business funding while maintaining an A+ rating from the Better Business Bureau. The website is safe and secure, and all data provided by applicants is encrypted to prevent hackers from stealing sensitive information. Only a soft credit pull is made before pre-qualification, which doesn’t affect the applicant’s credit score. Like virtually all lenders, Credibly runs a hard credit query before funding, which can negatively impact the borrower’s credit score. 

Help & Support

Credibly provides a hybrid of online and phone applications and support. When you fill out a form on the Credibly website, you are given the choice of requesting a call to have a representative help you complete your application. Credibly also offers the option of contacting it directly during regular business hours.

Phone: (888) 664-1444

Email: customerservice@credibly.com

Summary

Credibly has earned a strong reputation for safe, secure, and quick funding at competitive rates. When you use Credibly, you get access to a wide range of funding options including term loans and merchant cash advance from its parent company and alternative loans from its partner network. Credibly has stricter minimum requirements than some of its competitors. If your business meets the minimum qualification criteria, then there’s a good chance Credibly can offer a suitable loan with a suitable loan amount, repayment term, and APR.

Physical Address

Credibly

25200 Telegraph Rd., Suite 350

Southfield, MI 48033

Credibly Credibly View Rates

Kevin Mercadante
Written by
Kevin Mercadante
Kevin Mercadante is a freelance professional personal finance blogger, and the owner of his own personal finance blog, OutOfYourRut.com. He has extensive backgrounds in both accounting and the mortgage industry. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about Credibly
Credibly
Excellent
Reviews 1,582
on
Excellent
87%
Great
6%
Average
2%
Poor
1%
Bad
4%
c
customer nilton rodriguese
16 hours ago
Great service and follow up!
Great service and follow up!
K
kari
21 hours ago
You guys have been great to work with
You guys have been great to work with. We have used you 3 different occasions and every time things have been very fast and professional. Ty
T
thomas
2 days ago
Prompt service
Prompt service
R
riverside automotive
5 days ago
FAST AND EASY
FAST AND EASY, MY SALES REP. WAS WAS VARY KNOWLEDGEABLE AND EXPLAINED EVERYTHING IN LAYMANS TERMS SO I COULD UNDERSTAND, EXCELLENT JOB.
c
customer
6 days ago
It was a good experience
It was a good experience. Loan Builder Pay Pal went out of business and I was stuck. These guys picked and over performed for me.
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ann marakos lecompte
7 days ago
What can I say
What can I say, It was short sweet and simple as it could be. I applied and wo days later I was funded. ya can ask for much more than that.
P
performance small engine
8 days ago
As always the process was painless!
As always the process was painless! Shane with Fundable hooked us up with the right financing with the right company.
A
al
8 days ago
Danielle Martell is the best
Danielle Martell is the best. Credibly is legit!!! They know exactly what they are doing. They are in this world to help small businesses succeed, and they do it the right way!! If you are needing help ask for Danielle Martell
c
customer
9 days ago
Predatory Lending
They hit you with a ridiculous amount of fees. This is predatory lending at its finest. Do not use this device unless you have no other choice. My agreement was a specified amount of money and then they tack on all of their fees which came to around $700 total for a 6 month finance. Again. A racket. STAY AWAY!!
J
jnv construction 1
11 days ago
costumer service was very polite and…
costumer service was very polite and professional.
K
ken
12 days ago
You got it done
You got it done. Did what you said you would.
A
angela
13 days ago
They were very welcoming and answered…
They were very welcoming and answered all my questions.
c
customer five star
14 days ago
You guys did excellent job thank you…
You guys did excellent job thank you very much
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lizcha bennett
15 days ago
Paul DeLucia was professional and easy…
Paul DeLucia was professional and easy to work with.
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daniel krall
16 days ago
Credibly came through with the capital…
Credibly came through with the capital that we needed when we needed it.
c
customer
17 days ago
Straightforward and transparent.
Simple analysis for a small business needing to get to the next level.
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terrance young
17 days ago
Deven Scott was an absolute pleasure to…
Deven Scott was an absolute pleasure to work with on my loan process. I really appreciate his thoroughness and commitment to ensuring that everything went as smoothly as possible!!!
c
customer
9 days ago
Excellent customer service
Credibly was highly responsive and very easy to work with. Their customer service team is wonderful.
A
armando
19 days ago
Easy fast no problems
Easy fast no problems
c
customer
19 days ago
Fast response
Fast response. Fast funding! Great rates!
C
cecilia
19 days ago
The process was fast and easy
The process was fast and easy
T
tom
19 days ago
FAST AND SECURE 3 DAYS PROCESS WITH 29K
FAST AND SECURE 3 DAYS PROCESS WITH 29K
R
rick mcfarlin
19 days ago
Expensive but smooth transaction
Expensive but smooth transaction. Thanks
R
rogelio hernandez
20 days ago
Exceptional Business Financing Solutions with Outstanding Customer Service
As a small business owner, navigating the world of business financing can be daunting. However, my experience with Credibly transformed this challenge into a smooth, understandable, and incredibly positive journey. Their range of financing options is impressive, catering to various needs from short-term loans to long-term capital investments. What really sets Credibly apart is their customer service, especially the support provided by Paul DeLucia. Paul's expertise, patience, and commitment to understanding my business's unique needs were outstanding. He walked me through the entire process, ensuring that I was comfortable and informed at every step. His professional yet friendly approach made me feel like a valued client, not just another transaction. The application process with Credibly was straightforward and user-friendly, and the approval time was surprisingly quick. This efficiency was crucial for my business, allowing me to capitalize on opportunities without delay. Furthermore, the terms were clear and fair, which is a testament to Credibly's transparent and ethical business practices. I am particularly impressed by how Paul and the Credibly team tailored their services to align with my business goals. Their insights and advice were invaluable, demonstrating a deep understanding of the financial landscape and a genuine interest in my business's success. In conclusion, if you're looking for a reliable, efficient, and customer-focused financial partner, Credibly should be your go-to. Thanks to Paul DeLucia and the team, I am more confident in making financial decisions that propel my business forward. I wholeheartedly recommend Credibly to any business owner seeking a trustworthy and competent financial partner.
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charles
21 days ago
Great Service from Start to Finish
From start to finish, the service was outstanding. We worked with Brad Beck and he was amazing. The same for everyone from Credibly that we worked with. Thank you!
c
customer
21 days ago
quick honest and efficient
quick honest and efficient
J
john sullivan
25 days ago
the timely manner from start to finish…
the timely manner from start to finish my representative Heather Tucker knows me and my company very well and makes the process easy
T
terrance hooks
25 days ago
Avi was great to work with
Avi was great to work with. He was very professional and attentive to making sure t’s were crossed and i’s were dotted. I look forward to working you him and your company again.
D
dr. ben chepkoit
a month ago
Processing speed
Processing speed
c
customer
a month ago
helpful
nice and easy very pleasant to deal with
P
pedro tavares
a month ago
The best
The best I am so happy to use this company
M
melicile oscar
a month ago
The service is very fast and professional
The representative that help me was knowledgeable and helpful! Paul was very nice and helpful
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jessica mayfield hensley
a month ago
ABSOLUTELY PLEASED, DEVEN SCOTT
ABSOLUTELY PLEASED, with credibly so far DEVEN SCOTT has been absolutely amazing to work with & has worked extremely hard, diligently & patiently on helping me get funding solutions for my business I look forward to continue working with credibly in the future as well because of the wonderful experience!
c
customer
a month ago
“A Team “
Your staff Paul Delucia was timely in responding to calls. He kept all his promises, We provided all requested documents and he worked with his team and delivered the loan as promised on the day promised. We counted on Credibly for our loan to keep our business running, and they delivered.
D
dr garry
a month ago
Excellent service
Excellent service. Diligent efficient and courteous. The entire process was excellent. The team delivered.
D
donald
a month ago
Got the job done
Mick came through with exactly what I was looking for. Thank you for the hard work.
c
customer
a month ago
Brandon made it very easy to do…
Brandon made it very easy to do business. Brandon went above and beyond on customer service.
P
paul
a month ago
Easy and super fast
Easy and super fast. Would suggest to everyone I know in the industy
c
customer
a month ago
Great
Great Thanks smooth
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troy nguyen
a month ago
Instant Results with Paul
Paul is a super cool guy to work with. Paul understands your need and provides all options available to help with your need. No pressure whatsoever and instant results. Thank you Paul!
M
michelle pardee
a month ago
Kind and easy to talk with.
Kind and easy to talk with.
c
customer
a month ago
The way the people listened to my…
The way the people listened to my requirements. They were great.
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faro_vitale building company
a month ago
Ease in working with representatives…
Ease in working with representatives and low hassle paperwork.
E
eberechukwu
a month ago
It was an awesome experience.
Andrew was on top of it and very informative and attentive.
c
customer
a month ago
They work very well and fast.
They work very well and fast.
c
customer
a month ago
They were very professional and…
They were very professional and detailed in all their communication
c
customer
a month ago
Great customer service
Great customer service, and very easy. Thanks.
C
cong
a month ago
Nice for help you!!
Nice for help you!!
M
maria
a month ago
Great experience Aaron was very helpful…
Great experience Aaron was very helpful and knowledgeable, he made the process easy.
c
customer
a month ago
Fast
Fast. Money was in our account the next morning and we were approved for more than we asked to Receive.
C
colleen mihelich
a month ago
Easy, seamless and stress-free
Mick Sibinovic made this experience easy, seamless, and stress-free. We originally were close to closing on a loan a month earlier and then our need disappeared. Over the following month, he would stay in touch with me in a consistent, but non-annoying way. Weeks later another need arose, and we did close on a deal. He is very professional and efficient, and this company works quickly and thoroughly. Their process was full of security measures and other procedures that assured me this company is compliant and above board.
N
northern associates inc.
a month ago
Easy transaction! AAA+++
A straightforward application process, with professional, and friendly service. Their customer service representatives are knowledgeable and easy to deal with.
M
masro fs
a month ago
Paul DeLucia great to work with
Paul DeLucia help me get extra financing for my business, he was attentive and very quick to get the paperwork completed. This transaction was easier than the 1st loan.
E
entrega logistics
a month ago
Meaira in costumer service department…
Meaira in costumer service department was very professional , extremely helpful and answered all my questions. I like dealing with Credibly.
c
customer
2 months ago
The process was fine
The process was fine, all that was expected except there was a delay in getting an ACH initiated to fund our account next day after we were qualified. Instead we had to pay $45 extra to wire the funds the following day.
A
alongkorn
2 months ago
Really good company to work with
This is my third transaction with this company everytime I am highly satisfied. Very smooth straight forward process. Thanks again.
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david asgard
2 months ago
Paul DeLucia was great and kept…
Paul DeLucia was great and kept communication good during the process. This is the second time our business has work with him. I recommend him highly to work with for business needs.
M
mason
2 months ago
Very easy to work with
Very easy to work with, straight forward with no sales pitch. Pleasure working with Cedric
F
fred winchar
2 months ago
Business loans and fast underwriting
I find Credibly to be the future of business loans. They set the bar pretty high for customer service, rates and speed of underwriting. I will be a customer for a long time.
c
constance m doyle
2 months ago
Third Time Business Loan
I believe this is my third business loan. The team that helped me were kind, informative, explained and answered all my questions. Thank you all very much!
c
customer
2 months ago
Excellent transaction
We were impressed with Danielle and how quick the process was. The paperwork was minimal and the funds were deposited quickly. One of the easiest loans we've done in 20 years of business.
S
sam
2 months ago
Professional and Quick process
The process was simple and each individual was very knowledgeble and professional.
P
paul b.
2 months ago
This was our 2nd funding round with…
This was our 2nd funding round with Credibly. It is a very professional, and transparent firm to work with! Our rep Paul DeLucia, was very engaged and communicative throughout the entire process, and presented us multiple options to choose from. Thanks to the entire Credibly Team!
c
customer
2 months ago
thank you for your fast response
thank you for your fast response
P
pandu ramdaspally
2 months ago
Underwriter was clear in explaining the…
Underwriter was clear in explaining the loan process
S
sammy charles
2 months ago
Quick funding, TRANSPARENT terms.
The process was clear, professional, efficient and pleasant . They were transparent. Everything went pretty quickly within 2-3 days, application to funding. They provided 30% more than the other guys and their payment was reasonable. Payback was high but it is Transparent and they were willing to loan me on cash flow, not tax statements. Thanks for your assistance.
J
jorge ramirez
2 months ago
I’ve been very happy with the capital…
I’ve been very happy with the capital I’ve been provided. Also great customer service. I definitely recommend them.
B
bigz hova
2 months ago
I am absolutely thrilled to share my…
I am absolutely thrilled to share my incredible experience with Mick Sibinovic at Credibly. He has been an absolute game-changer in getting my business funded and taking it to the next level! From the very beginning, Mick's expertise and dedication were evident. He listened attentively to my business goals, assessed my financial needs, and quickly developed a customized funding plan that perfectly aligned with my requirements. His ability to understand the intricacies of my business and translate them into a comprehensive funding strategy was truly impressive. Throughout the process, Mick's exceptional communication skills and prompt responses made me feel supported and informed every step of the way. He effortlessly navigated through any challenges that arose, ensuring a smooth and efficient funding process. What sets Mick apart is his genuine care and enthusiasm for his clients' success. He went above and beyond to explore all possible options and negotiated favorable terms on my behalf. His commitment to finding the best solution for my business was truly remarkable. Thanks to Mick's unwavering dedication and expertise, my business is now fully funded and poised for growth and success. I cannot express enough gratitude for his exceptional service and would wholeheartedly recommend him to anyone seeking financing solutions for their business. Thank you, Mick Sibinovic, for being the financing hero my business needed!
c
customer
2 months ago
Very good experience
Prompt, friendly and professional.
A
ashley
2 months ago
Mick was perfect
Mick was very prompt, efficient, communicative, and answered all of my questions. She was also extremely patient while also understanding that we needed to obtain funding immediately in order to address a vital business concern.
C
chris quade
2 months ago
Easy and fast.
Easy and fast.
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dwayne lambert
2 months ago
Great job
Great job thanks you.
m
mylogoismine
2 months ago
Professional. Quick. Easy.
They got it done in the nick of time.
c
customer
2 months ago
Agreement seemed straight forward
Agreement seemed straight forward. Person who talked me through the start up process was thorough and professional.
c
customer
2 months ago
Smooth transaction
This is the 4th time that I have renewed the loan, and it was a smooth transaction again.
c
customer
2 months ago
PROCESS AND TURN-AROUND IS GREAT.
PROCESS AND TURN-AROUND IS GREAT. TERMS ARE BRUTAL! ESPECIALLY HAVING ALREADY PROVEN PAYMENT HISTORY.
C
carolyn
2 months ago
Easy process
Process for borrowing, was very smooth
C
chad deckinga
2 months ago
Very communicative with next steps and…
Very communicative with next steps and making sure that everything was smooth.
c
customer
2 months ago
They were very easy to work with
They were very easy to work with
C
chris bishop
2 months ago
Thay did a wonderful job
Thay did a wonderful job! very courteous, understanding, and fast funding.
M
michael
2 months ago
Very transparent through the whole…
Very transparent through the whole process
W
wedding venue owner
3 months ago
Easy and quick to work with !
Easy and quick to work with !
P
pablo rodriguez
3 months ago
Very good...
Very good.... easy fast.
c
customer
3 months ago
Nathan Mercado was on top of this whole…
Nathan Mercado was on top of this whole process, and walking me through every step to make this happen. Highly recommend Nathan if you need to handle emergency situations. Credibly was very informative and answered all my questions.
c
customer
3 months ago
Easy to work with
Easy to work with. No haggling.
F
franklin k.
3 months ago
Two thumps up!
Eveyone was very helpful and made the experience very pleasant and quick.
c
customer
3 months ago
It was a bit negative in the beginning
It was a bit negative in the beginning
c
customer
3 months ago
Fast and friendly
Fast and friendly
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jennifer crawford
3 months ago
Scott, you’re the best!
Title: Exceptional Funding Support from Scott Rating: ⭐⭐⭐⭐⭐ I cannot say enough about Scott and his remarkable ability to secure funding for Get Braided. This is the second time he has worked his magic for us, and the results were nothing short of astounding. Funding can often be a complex and time-consuming process, but with Scott at the helm, it was seamless and incredibly efficient. Warmest regards, Jennifer Crawford Get Braided
s
sm
3 months ago
Quick response and friendly customer…
Quick response and friendly customer service.
c
customer
3 months ago
fast and easy
fast and easy
C
cathryn taylor
3 months ago
Excellent sevice
Excellent sevice. Got us a great deal. Team was available and had all the answers to my questions.
J
jnc, performance, lifts
3 months ago
Working with Jason was very easy
Working with Jason was very easy, he explain all the procedure step-by-step with no pressure. Excellent communicator and he did everything. He said he was going to do.
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benhur reina
3 months ago
Great Customer Service
Great customer service and professionalism from Paul DeLucia. Speedy turnaround. I will definitely consider them again for any future options and highly recommend Credibly!
S
s n
3 months ago
They charge higher interest and fees…
They charge higher interest and fees than other competitors, and their contract penalty you with more fees if you take another loan from other competitors. So, they control your business activities once you take the funds from them. Made mistake once, and never again.
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customer
3 months ago
Paul DeLucia made this so easy
I was working with Paul DeLucia, who made the process super easy and efficient. Wish every loan went this seamless.
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faye oukal
3 months ago
Great Customer Service
I was very impressed with Mearia's customer service skills. She was knowledgeable, patient, and helpful. I would highly recommend her to anyone looking for excellent customer service at Credibly
E
esperanza parada
3 months ago
Right when we I need the help
Right when we I need the help, Paul DeLucia came through and made it so easy for me and provided options. I was funded the same day! Thank youuuu, Paul!!!
A
ahnna lake
3 months ago
Amazingly fast & positive experience
Great experience twice in a row over the past 4 months! Phillip Celeski was my excellent, friendly and professional guide (twice!) through very speedy acquisition of exactly the funding I needed to put me in a position to propel my business forward. I so appreciated Phil’s ability to move things along so quickly and smoothly for me – he made it a very positive experience! I’m a happy customer and highly recommend Credibly!
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mattfrenchbellsouth.net
3 months ago
Great experience very smooth process
Great experience to get some quick needed money! Phil Celeski was amazing to work with and got everything done super fast really just waiting for me more than anything. Once I gave the go it was no time and money was deposited into my account. Smooth process and will definitely use these guys in the future.