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Credibly Review

Reviews 1,730
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Reviews 1,730
Kevin Mercadante
Feb. 01, 2023
3 min read
Kevin Mercadante
Credibly Summary
Credibly is a dedicated business lender and marketplace catering mainly to small and medium businesses. Over the years, it has provided more than $1 billion in funding to American businesses. Credibly exists primarily to provide working capital loans, business expansion loans, and merchant cash advances. In addition, it offers a range of alternative funding options such as lines of credit, equipment financing, invoice factoring, and SBA loans.


  • Instant pre-qualification, approval within 24 hours
  • Funding within 48 hours of approval
  • Online or combined online/phone application


  • Minimum $15K+ deposits per month to qualify
  • Not all products available in all states

Credibly at a glance

Editorial score

Online experience

Good online resources, but no access to rates

Customer services and support

Limited ways of reaching lender

Variety of loan types

Offers all loan types*

Loan amount range

Loan amount up to $500K


Doesn't cover bad credit, low revenue, new businesses

Credibly Credibly View Rates


Credibly is the online lending arm of Retail Capital, LLC, a licensed California finance lender. It plays the dual role of lender and lending marketplace, connecting business owners with top loan options from Credibly and a network of vetted third-party lenders. Credibly’s main selling point is its speed and customer service. It uses advanced data analytics to assess every applicant, helping it to reach a funding decision within 24 hours and to transfer the funds within an additional 48 hours. And unlike many other online lenders, Credibly’s dedicated team of Business Consultants is available to help you identify the right financing option for your business.

Why Credibly Is Good for Your Business

This service caters to small and medium business owners who need capital and need it quickly. As mentioned, Credibly gets right down to business – helping applicants to get from that initial application to funding within 48-72 hours. Credibly offers a range of funding types, making it suitable for all types of businesses. Whether you need working capital, a cash advance, or a line of credit – Credibly can help.

Loan Features

Credibly offers two tiers of loans. It mainly promotes its working capital loan, business expansion loan, and merchant cash advance products from parent company Retail Capital, LLC. In addition, it offers a wide range of other financing options through its partner network.

  • Working capital loans: Designed for businesses with steady revenue. Offering shorter repayment periods and more flexibility than other loans.
  • Business expansion loans: Built for business owners with a proven track record. Provides growth capital at more-competitive rate than other loans.
  • Merchant cash advance: Aimed at businesses with unpredictable revenue and lower credit scores. Tied to future receivables and charged as a percentage of daily revenue.
  • Third-party loans: Range of loans from network partners, including lines of credit, equipment financing, invoice factoring, and SBA loan programs.

Application Process

There are three methods of applying: online, by phone, or by a combination of online and phone. In order to pre-qualify, you’ll need to provide basic details about your business, including name, percentage ownership, desired funding amount, and monthly revenue. Next, you’ll be asked to provide basic documentation, including a copy of your driver’s license, last 3 months of bank statements, and a voided check. 

Applying for a business expansion loan is a little more complex. For example, the applicant must provide a signed business loan agreement and business mortgage or lease agreement, as well as the most recent business tax return for loans of $100,000 or more.

Credibly promises near-instant approvals, with a funding decision typically made within 24 hours. However, it comes with some caveats – namely strict qualification criteria:

  • Min. 6+ months in business (3+ years for business expansion loan).
  • Min. 500+ FICO score (600+ for business expansion loan).
  • Min $15K average deposits for a three-month average and the most recent month.
  • $1-3K + daily balance for the past 90 days (business expansion loan only).

Loan Amount, Repayment Terms, and APR

Credibly offers up to $400,000 in funding and repayment terms of up to 24 months. Maximum loan amounts and repayment terms vary from product to product. A 2.5% origination fee is applied to all Credibly and Credibly partner products.

Business expansion loanMerchant cash advance
Max loan size$250,000$400,000
Term length18 or 24 months3 to 18 months
RateAPR from    9.99%
1.15+ factor rates
Fees2.5% origination2.5% origination + $50 monthly
Automatic paymentsWeeklyTied to receivables

How Safe Is It? 

Credibly is as safe as you would expect of a company that has dished out more than $1 billion in business funding while maintaining an A+ rating from the Better Business Bureau. The website is safe and secure, and all data provided by applicants is encrypted to prevent hackers from stealing sensitive information. Only a soft credit pull is made before pre-qualification, which doesn’t affect the applicant’s credit score. Like virtually all lenders, Credibly runs a hard credit query before funding, which can negatively impact the borrower’s credit score. 

Help & Support

Credibly provides a hybrid of online and phone applications and support. When you fill out a form on the Credibly website, you are given the choice of requesting a call to have a representative help you complete your application. Credibly also offers the option of contacting it directly during regular business hours.

Phone: (888) 664-1444

Email: customerservice@credibly.com


Credibly has earned a strong reputation for safe, secure, and quick funding at competitive rates. When you use Credibly, you get access to a wide range of funding options including term loans and merchant cash advance from its parent company and alternative loans from its partner network. Credibly has stricter minimum requirements than some of its competitors. If your business meets the minimum qualification criteria, then there’s a good chance Credibly can offer a suitable loan with a suitable loan amount, repayment term, and APR.

Physical Address


25200 Telegraph Rd., Suite 350

Southfield, MI 48033

Credibly Credibly View Rates

Kevin Mercadante
Written by
Kevin Mercadante
Kevin Mercadante is a freelance professional personal finance blogger, and the owner of his own personal finance blog, OutOfYourRut.com. He has extensive backgrounds in both accounting and the mortgage industry. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about Credibly
Excellent • Reviews 1,730
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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Greg Kk g
1 day ago
Chris has always getting funding easy…
Chris has always getting funding easy and fast
Robert Lee
2 days ago
Thanks, Paul DeLucia for making this fast and seamless. Very professional folks and easy to work with.
5 days ago
Helpful fast effective agents
Helpful fast effective agents
6 days ago
Don’t hesitate!
If you get a phone call from Scott G., just know this rep is DEDICATED AND A GREAT HELP. I am very happy to be doing business with this company. Thanks again, Scott!
6 days ago
It was a good experience no surprises
It was a good experience no surprises. Got a much needed timely boost for my business.