We recommend Alleviate Tax, thanks to its strong reputation, flat-fee pricing, and well-rated customer service. That said, it’s not a good fit if you need help with state taxes, and its sales-heavy intake experience can be off-putting.
Let’s take a closer look at how Alleviate Tax performs across each review category.
Alleviate Tax has been providing IRS tax resolution services since 2018. The company is headquartered in Irvine, California, and works with individuals and business taxpayers nationwide.
It was recently recognized as an Inc. 5000 honoree for a 514% growth rate in just a few years. The company is also accredited by the Better Business Bureau (BBB) with an A rating, reflecting the BBB’s assessment of its complaint history, transparency, and business practices.
Alleviate Tax reviews are also encouraging. The Alleviate Tax BBB customer review score is 4.27 out of 5 stars. Based on over 360 reviews, this score is above our calculated BBB industry average of 4.1. It has an average rating of 4.5 out of 5 stars on Trustpilot, based on over 238 customer reviews—again, higher than our calculated Trustpilot average score of 4.1.
One reviewer notes that contacting Alleviate Tax has been “the best decision” they made. “[Alleviate Tax] called me immediately, and the comfort I had speaking with [them] regarding my tax concerns was quite different [from] the conversations I had with other companies,” they wrote.
Alleviate Tax is available to taxpayers in all 50 states, which is standard for tax resolution firms. However, it focuses on federal tax matters and doesn’t provide state or local tax relief. Its offering is therefore more limited than providers like Optima Tax Relief, which help with federal and state tax issues.
Let’s look at the services Alleviate Tax offers.
Overall, Alleviate Tax falls short in areas such as filing and correction services and audit defense. It can assist with filing delinquent returns, but it doesn’t advertise support for amended tax returns, bookkeeping cleanup, or full audit representation. These are notable gaps compared to providers that offer a broader range of services.
Alleviate Tax is likely to do better with a client who wants to resolve a less complex case or find out whether they qualify for relief through certain programs, such as offers in compromise.
Alleviate Tax charges flat fees, making it easy to understand your total costs upfront and avoid unwanted surprises. Some competitors, by contrast, bill hourly, meaning total costs can quickly escalate depending on your case’s complexity and length.
That’s why Venkat Godavari, senior tax specialist with Parikh Financial, says, “Alleviate Tax appeals to risk-averse taxpayers with transparent pricing.”
Alleviate Tax’s initial consultation is free. Beyond that, it doesn’t disclose pricing on its website, which is common for the industry.
Based on our independent research, you could face an upfront fee of $295 to $500 for investigative services. Not all providers charge upfront, so in choosing Alleviate Tax, expect to pay out-of-pocket before knowing whether you’ll move forward.
Full resolution services typically range from $2,000 to $6,000, which is in line with many other tax relief companies. Alleviate Tax’s 30-day money-back guarantee, however, is more generous than most. Some offer no refund policy, while others limit guarantees to 15 days.
Finally, the company also offers some flexibility for taxpayers who can’t pay everything upfront. Eligible clients may qualify for a hardship discount or work with Alleviate Tax’s lending partners to secure financing.
Alleviate Tax’s website clearly explains its services and includes an FAQ section that breaks down how the tax relief process generally works. Unfortunately, you won’t find any pricing information on the website or the company’s social channels, so you’ll need to contact the company directly for an estimate.
To request a free consultation, you can call the toll-free number or fill out an online form. While this approach is common among tax relief companies, it can be frustrating if you want to compare pricing before speaking with someone.
When we filled out the contact form, we instantly received an email inviting us to book a free consultation. After we didn’t respond, a second email was sent 2 days later, requesting more information about our tax situation.
We also received several phone calls and text messages from different numbers.

As Alleviate Tax followed up multiple times via call, text, and email, it’s best to share your contact information only if you’re ready to move forward.
If you decide to proceed with Alleviate Tax’s services, you’ll have access to its client portal and mobile app for uploading documents, communicating securely, and tracking case progress.
The mobile app appears to be fairly new. As of February 2026, it’s rated 5 out of 5 stars on the App Store, but has only two ratings. On Google Play, the reviews are less positive. It’s rated 2.4 out of 5 stars, and some users appear frustrated with the document uploading process.
You can reach support via the Alleviate Tax phone number, email, text, the client portal, and the mobile app. The main phone line is available Monday through Friday, from 8 a.m. to 5 p.m. PT, which is less flexible than providers that offer 24/7 support.
A big upside, though, is that each client gets a dedicated tax professional and direct access to their contact details. So you don’t always have to call the main line, nor do you need to keep explaining your situation to different representatives.
4 Park Plaza Ste 2050, Irvine, CA 92614
Phone: 888-859-8291 (for prospective clients); 800-299-7832 (for current clients)
Email: info@alleviatetax.com (for general inquiries and questions about site security)
Additionally, a contact form is available on the company’s website.
Alleviate Tax generally receives positive feedback across major customer review platforms. On Trustpilot, one customer shares that an Alleviate Tax consultant “was kind, considerate, and understanding […] very professional, knowledgeable, and compassionate in this trying time of my life.”
About 80% of Trustpilot’s reviewers give the company a 5-star rating, though some one-star reviews cite dissatisfaction with fees and frustration with IRS outcomes.
For example, one reviewer says, “They did absolutely nothing to reduce the amount that I owed. Basically, everything they did I could have done on my own.”
That said, Alleviate Tax does respond to some negative reviews, indicating an effort to address customer concerns.
We use a consistent, research-based process to review tax relief companies and help you make informed decisions. Each provider is evaluated across five core categories, capturing over 40 total metrics:
Here’s how Alleviate Tax stacks up against other well-known tax relief companies.
Alleviate Tax | Optima Tax Relief | Tax Relief Helpers | |
Minimum debt | $10,000 | $10,000 | $10,000 |
Free consultation? | Yes | Yes | Yes |
Money-back guarantee? | 30 days | 15 days | No |
Pricing model | Flat | Flat | Flat |
Debt resolution services? | Yes | Yes | Yes |
Penalty relief? | Yes | Yes | Yes |
Filing & correction services? | Yes | Yes | Yes |
Audit defense? | No | Yes | Yes |
Optima Tax Relief is a large, well-known tax relief company founded in 2011. It primarily helps individuals with IRS tax debt by offering services such as OICs, installment agreements, penalty abatement, and IRS audit representation.
Tax Relief Helpers works with individuals and small businesses dealing with IRS back taxes, penalties, and wage garnishments. The company focuses on core federal tax relief services, including installment agreements and OICs, and also offers IRS audit representation.
With flat-fee pricing, nationwide availability, and strong customer ratings, Alleviate Tax is a good fit if you need help with IRS tax problems on your individual or business returns. The company focuses on common issues such as back taxes, wage garnishments, bank levies, and unfiled tax returns, making it well-suited to straightforward and moderately complex cases.
But it has some limitations. For example, if you need support with state taxes or need IRS audit representation, you may need to look elsewhere. Also, the company’s business hours may not work if you need evening or weekend support.
Before committing to a tax relief provider, make sure you understand their full scope of services and experience working with cases like yours. Ultimately, choose a company that truly fits your needs, not just the lowest advertised price.
Yes, Alleviate Tax is a legitimate federal tax relief company founded in 2018. The company is accredited by the BBB with an A rating and has verified customer review scores on Trustpilot.
Alleviate Tax’s services begin with a free consultation, followed by a paid investigation phase to review your tax situation and determine eligibility for relief programs. If you move forward, the company works with the IRS on your behalf to handle your tax issues.
Yes, IRS tax relief programs, such as installment agreements, offers in compromise, and currently not collectible status, are legitimate. However, eligibility varies by taxpayer, and even the most reputable tax relief companies can’t guarantee specific outcomes.
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.