Mar. 27, 2023

2 min read

Community Tax Summary

Community Tax is a tax relief service that can help you negotiate your tax debt with the IRS or a state tax agency. You get a dedicated case manager and access to the company’s Certified Public Accountants (CPAs) and tax attorneys throughout the process. Community Tax is pricey, so it only makes sense if the company can reduce your debt by several thousand dollars. The initial consultation is free, so you can decide if this service is worthwhile.

Pros

Free initial consultation
Unlimited access to a dedicated case manager
Limited refunds available if the IRS denies your case

Cons

Expensive compared to other tax relief services
Case manager is not necessarily a CPA

Community Tax at a glance

8.8

Editorial score

Minimum Tax Debt

$9K-$10K

8.0

Cost

$2K-$4K

8.0

Years in Business

10+ years

10.0

Customer Service and Support

Support via email, phone, website, and direct case manager

8.0

Online Experience

Clear and simple instructions on how to get started

10.0

Community Tax at a Glance

Tax types	State and federal tax debt, audits, payroll taxes, IRS liens, back taxes
Minimum debt	None
Repayment terms	Specified by the tax agency
Discovery fees	$250
Installment agreements	$900 to $3,000

Community Tax Visit Community Tax

Why Go with Community Tax

Community Tax can help you reduce your tax debt with the IRS or negotiate a payment plan on your behalf. The company sets you up with a free consultation to start, enabling Community Tax’s CPAs and tax attorneys to get a fuller picture of your tax situation. Based on this assessment, the company will present options for lowering your tax burden or establishing a payment plan, and you can decide if the cost is worthwhile.

Once you sign up with Community Tax, you’re assigned a dedicated case manager who serves as your go-to contact at the company. Your case is brought before the IRS by a licensed CPA or tax attorney. While the process is remote, you can easily reach Community Tax by phone, email, or live chat.

One of the most prominent things about Community Tax is that the company follows through on its work. Many of the settlements reached with the IRS requires a lot of follow-up work, and Community Tax stands by you throughout that process. The company can also help with bookkeeping and accounting to ensure that you don’t run into tax trouble again in the future.

What’s Offered

Community Tax deals with a variety of different tax issues, including:

State and Federal Tax Debt: If you underpaid state or federal taxes, Community Tax can help you negotiate a payment plan, an offer in compromise, or a Currently Not Collectible status for your tax debt.
Audits: Community Tax can help you prepare for and respond to an IRS audit.
Payroll Taxes: If you owe payroll taxes from your employment or business, Community Tax can help you figure out how much you owe and potentially reduce your debt.
Garnished Wages or Liens: If the IRS has garnished your wages or put a levy on your bank account, Community Tax can negotiate to have those measures lifted.

Pricing

Community Tax is expensive, although it’s generally in line with what similar tax relief companies charge. The initial consultation is free, but the discovery process - during which Community Tax gets access to your tax records and assesses your options - costs $250.

After that, the amount you’ll pay for Community Tax’s services varies widely depending on your specific tax issue. For most matters related to unpaid taxes, Community Tax estimates your cost at between $900 and $3,000.

Community Tax does offer limited refunds in the event that the IRS completely rejects your case with no settlement. However, there is no guarantee, and all refunds are at the company’s discretion.

Suitable For?

Community Tax can help with a wide variety of tax problems and help you through the process with a dedicated case manager. The service is recommended if you don’t mind working remotely with a case manager, as Community Tax doesn’t offer in-person services. It’s also good if you expect to have ongoing tax settlement or accounting needs, as Community Tax also provides bookkeeping services for individuals and businesses.

Site Security

Community Tax’s website is secured with TLS encryption. You will only use the site to get in touch about your tax situation and request a consultation, so you don’t need to submit sensitive information through the site. The company has a clear privacy policy and also complies with the California Consumer Privacy Act.

Help & Support

One of the things we like most about Community Tax is that you are assigned a dedicated case manager who you can contact at any time. While your case manager may not be an attorney or CPA, every case has an accredited tax advisor who directly works with the IRS.

Your case manager is available by phone or email from 8 am to 8 pm Monday to Thursday, from 8 am to 6 pm Friday, and 9 am to 5 pm Saturday. You can also get in touch with Community Tax’s public support team through live chat.

Physical Address

Chicago Loop

17 N. State St. Suite 210

Chicago, IL 60602

Contact Details

Phone: (844) 360-9451

Fax: (888) 616-8851

Email: info@communitytax.com

Community Tax Visit Community Tax

Written by

Michael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Trustpilot reviews

See what some customers are saying about Community Tax

Excellent

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Reviews 659

Excellent

82%

Great

Average

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Bad

maricela rocha

7 days ago

Muchas gracias a community tax y a…

Muchas gracias a community tax y a Edgar Breton por todos los services recibidos estamos muy agradecidos y Los recomiendo ampliamente...

james crane

3 days ago

I hired Community Tax to help me with a…

I hired Community Tax to help me with a IRS problem. They told me they could lower what I owe or get me into a program where the irs would consider me uncollected able. First they wanted me to pay them upfront ( which was a mistake) It took them over a year and about 4 different people helping me. They did me 2020 taxes without asking about deductions or anything. I went from owning the Irs 5000$ to 31000$ . They filed me taxes without me ever having seen it. They worked out a deal with the Irs. It did not save me any money. The deal was worse that what I could have done on my own. The deal they had worked out was 555$ a month for 10 years. Plus I still have to pay penalty and interest every year. Which will drag it out another 6-7 years. They do not care what the outcome of the case is because I already paid them. They also signed the deal with the IRS not me. I had never signed the documents. I was very surprised when I saw that first deduction automatically withdrawn from my bank account. I never authorized that either. I’m going to have my 2020 taxes amended. Then I going to see what legal action I can take for them signing documents with out my knowledge. All I want is for them to return the money I paid them. Beware ,Beware Beware. They are crooks.

timothy ward

23 days ago

Community Tax handled my case very…

Community Tax handled my case very quickly and was able to resolve my issues efficiently. I would especially like to recognize Teri Pepitone Wilson, my case manager, as she was very professional and prompt in discussing the details of my situation and keeping me informed. Thank you, Teri! I could not have been more pleased with the service Community Tax provided and would strongly recommend using their services. Timothy Ward

jerri monroe

a month ago

tax issues with the IRS

community taxes was excellent.they kept me inform with what was going on, and let me know to expect. I love how they worked for me. I would highly recommend them.

simply shanna

a month ago

I would like to start off by saying I’m…

I would like to start off by saying I’m so thankful for my team that was provided. Overall being in debt is nerve wracking itself , however this by far has been a five star experience. Thank you for easing my mind and settling my tax debt. I highly recommend this for anyone who is in need .

hermena

a month ago

Terri Pepitone

Terri Pepitone, she is wonderful and she was able to talk me through the whole process, answered all my questions, virtually held my hand during difficult issues. Thank you so much "Community" for taking on my case, and assigning me Teri. Thank you, Hermena Randall

jimmy gray

a month ago

Plum Hell

Plum Hell, they will stress you out

matthew coogan

2 months ago

Audrey Rizzo with Community Tax

I worked with Audrey Rizzo and would highly recommend her. Audrey was very friendly, knowledgeable, and helpful. Not only was she very thorough, but she made me feel comfortable throughout the whole process. Everyone at Community Tax has been very helpful especially Audrey. I would highly recommend her and Community Tax to anyone in my situation.

consumer

2 months ago

Community Tax helped with catch up on…

Community Tax helped with catch up on my taxes and dealt with the IRS with my taxes I haven’t filed in 7 yrs.

mary ann barrett

2 months ago

Teri Pepitone and Ashley School have…

Teri Pepitone and Ashley School have five s great job for me! When we first started talking I would have a panic attack every time I received an envelope from the IRS and there were many of them. Now, I open the envelopes and call Teri to see what I should do next without a panic attack. Thank you so much for giving me peace of mind.

natalie white

2 months ago

Many thanks to Teri Pepitone Wilson

Teri Pepitone Wilson was so clear, calm and succinct. She explained a very troubling situation in a way that kept me calm. It was an extremely difficult situation for me and she kept me calm. She communicated throughout her efforts to find answers in a timely manner. She never sugarcoated, but again the fact that she was calm and clear, made it much easier for me to approach the situation without feeling overwhelmed, or being treated in a dismissive manner. Her kindness might mean little to someone else but to me, it meant the world.

felandrius jackson

2 months ago

I definitely rate this a five star…

I definitely rate this a five star experience. Thank you for easing my mind and settling my tax debt. I highly recommend this for anyone who is unsure about how to start.

consumer

2 months ago

Always understanding and a good…

Always understanding and a good listener, Most of all professional. I’m glad to have her working with me. Thanks Audrey.

kristine bailey

2 months ago

Courtesy and Professionalism

Courtesy and Professionalism is how I would best describe my experience with Community Tax. So far, I have had a very positive experience with Community Tax staff. Beginning with my first encounter with Thurston White. He was very courteous, friendly and professional. He put me at ease from the very beginning. Then, I had the pleasure of speaking with Audrey Rizzo. Once again, I felt at ease. During our conversation, Ms.Rizzo took the time to explain to me in detail the process she and her team would be using to resolve my tax problem with the IRS. I finally feel that I can breathe a sigh of relief knowing that someone will be working on my behalf to help ensure that the IRS keeps its promises, and does not renege on its installment agreement for a third time. Thanks Thurston and Audrey.

catherine legalley

2 months ago

I have talked to several Community Tax and feel I have a plan to deal with my IRS debt.

I have talked to several Community Tax associates this past week. All of them have been courteous, knowledgeable and dedicated to making the solutions to my current tax problem easy to understand. Today I spoke with my new case manager, Audrey Rizzo, for about 45 minutes. She spelled out the next steps in my effort to reach an agreement with the IRS. She was courteous, clear and took pains to make sure I understood everything. I feel like I have a plan going forward and I know what to expect. Thank you Audrey.

orlandes

2 months ago

Such a positive experience working with…

Such a positive experience working with Mauricio and Community Tax. Consistent communication and clear expectations of necessary tasks.

marc mcmiller

2 months ago

So far so good

So far so good. Audrey Rizzo has been helpful and answers questions with detail.

fred lira

2 months ago

You can get help without spending a fortune instantly

Thank you for all your help. I recommend anyone reading this having trouble with taxes to give a call and get help.

brenda

2 months ago

Teri Pepitone was amazing

Teri Pepitone was amazing. Her customer service is great. Very patient and understanding to all my needs. She listened and answered all my questions. I totally appreciate her. Thank you 😊

rubens xavier

2 months ago

I’m so much happy

I come, thank you for all your attention from Mrs. Samanta Villanueva, very friendly, very professional, very attentive, a dedication that I have never seen like her, very polite, the best she understands my Portuguese and also my Spanish, the world needs more people like Samanta

nkechi nkenke

2 months ago

Teri Pepitone Wilson

Teri Pepitone Wilson: She was the case advocate who handled my parents case. After a third party authorization was executed, I dealt directly with Teri. Once finding out more information, I concluded that the relationship needed to be terminated and my parents would in a much better position if they just paid out the small outstanding tax balance versus monthly payments. Teri was understanding and moved quickly to ensure that my parents were issued a full refund. She also informed me that in addition to the refund she would be providing details as to how the quickest and most efficient way my parents could pay off their outstanding tax. For THAT I was appreciative. She went above and beyond and it didn’t go unnoticed. I can’t speak as to the quality of the company in general. However, I can confidently speak about Teri’s work on my parents’ case and her excellent representation of the company. 10/10 for Teri Pepitone Wilson.

vivian arber

2 months ago

Community Tax’s Teri Pepitone Wilson/Are The Very Best

Teri is the best. Smart, diligent, knowledgeable, considerate, communicative and excellent to work with on our taxes and tax issues. It is the greatest relief that we found Community Tax for all our tax needs. Community tax staff like Teri really care about their clients. Congratulations to you all for your exceptional services.

valerie borrego

2 months ago

They were efficient in making and helping us ti resolve our problems.

They were efficient in making contact with me and my husband. I appreciate the honesty and integrity of each of the team members, Sandra Ridriguez, Abigail Menesas and Nataly.

cesar molina

2 months ago

Excelente acompañamiento y asesoría

arwak carrillo

2 months ago

I have had excellent service

I have had excellent service, my team is the best, they are super attentive and friendly, very professional in doing their job. Pamela and team

salvador martinez

2 months ago

He tenido hasta el momento una…

He tenido hasta el momento una exelente atencion y buen trato ...la señorita brisa ha sido muy atenta y profesional y el señor edgar muy profesional confio en ellos para poder solucionar mi problema...muchas gracias por su ayuda

shirley

2 months ago

The Community tax services were so…

The Community tax services were so efficient and capable at what they do. They help me resolve my questions and it’s the reason for my rating.: Shirlene Lopez and Mya Moore and others help me tremendously. Thanks to all.

tye wiggs-savi

2 months ago

Terri was very helpful with my tax…

Terri was very helpful with my tax process. She explained everything and her communication was on point every time. She saved my life and the process was seamless. Thank you Terri!!

myriah gould

2 months ago

They helped me quickly within a few…

They helped me quickly within a few months!

paulina olvera

2 months ago

Estoy extremadamente agradecida por…

Estoy extremadamente agradecida por toda la ayuda que resibi de community tax service para arreglar mis problemas con el IRS. Siempre aclararon mis dudas y fueron muy amables en especial a la srita Marina que fue muy amable conmigo. Gracias a todo el equipo que se portaron de lo mas lindo conmigo.

angela's cleaning services inc

2 months ago

Por su responsabilidad que tienen con nuestro casos

Ellos son responsables onestos y muy fácil la comunicación

genine

2 months ago

Teri Pepitone Wilson has been prompt

Teri Pepitone Wilson has been prompt, efficient , knowledgeable and always Professional and Personable.

josé alejandro ramírez perez

2 months ago

Gracias estoy muy contento con ustedes…

Gracias estoy muy contento con ustedes me siento confiable y que mucha jente desviará estar con ustedes gracias

afa tuia

2 months ago

They are lifesaver

My experience with community tax is great because I got the help that I need it especially Teri pepitone Wilson is a exceptional person that cares and understand my needs and always there to resolve my problems and worries with a great personality

kayla

2 months ago

They are very helpful and go over with…

They are very helpful and go over with you. They answered all of my questions and concerns.

shalini

2 months ago

Teri Pepitone and Alan Stafford are…

Teri Pepitone and Alan Stafford are always on top of my case and quick to respond to any of my questions or needs. Teri is my first contact and has both the knowledge and desire to always go above and beyond for my benefit. I strongly endorse her being rewarded for her hard work and dedication to her job at Community tax and hope that she is given proper recognition. Based on my experiences I would definitely recommend Community tax to anyone needing excellent tax services!

robert

2 months ago

Jeanetta & her team were amazing

Jeanetta & her team were amazing. I highly recommend her & Community Tax to everyone! Thank you Community Tax!!!

jaime lombera

2 months ago

Professional, friendly and efficient service, thank you so much Community Tax and all the personal

Professional

stephanie cannady

3 months ago

Jentea Bartley

Mss. Bartley has been very helpful in this process to the end. She has extended herself and many ways her ears, she let me vent to her she has shared some good knowledge with me anytime I would call ifl she didn't answer she would return the call Jentea Bartley thanks a million lady

jorge fuentew

3 months ago

kind and respectful and very…

kind and respectful and very responsible, very good at their job

mahmud smith

3 months ago

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!! TIRED TO SCAM ME!!! They called me repeatedly trying to get me to pay them $20,000.00 once they checked to see how much money I made claiming/lying that I owed the IRS money cause I had not filed in a few years. A COMPLETE LIE! After I contacted the IRS myself, and double call confirmed, I owed the IRS zero dollars!!! Stay away!!

alan urwick

3 months ago

Audrey has been amazingly helpful and…

Audrey has been amazingly helpful and extremely professional and conscientious.

ted smith

3 months ago

Phenomenal once again

Communication with Jeanette has been phenomenal. She has been able to assist me with all questions and concerns with a high level of professionalism. I would recommend Community Tax all friends and family, specially if they get a chance to work with employees like Jeanetta

lori k.

3 months ago

I’ve been very happy with the excellent…

I’ve been very happy with the excellent customer service that Community Tax Service has provided to me. For example, Yvette returned my call promptly and thoroughly explained the next steps in the amendments process. Equally, everyone has shown the same courtesy thus far during the process of using Community Tax Service.

andria hood

3 months ago

Ms.J.Bartley

Ms.J.Bartley, we appreciate her time and patience when she dealt with our case. She is very pleasant and knowledgeable. We would recommend anyone dealing with a tax issue to work with her.

nelson_mijareshotmail.com

3 months ago

Quiero agradecer profundamente a…

Quiero agradecer profundamente a Comunity Tax y a Edgar por todo el apoyo y la paciencia, demostrando gran profesionalismo, los recomiendo 100%

medicareco lcness

3 months ago

Let Community Tax Help

I'm so glad I made the choice to have community tax help me out and not do this process on my own. I owed 7 years of returns. While it took nearly a year, they were on top of it all the time (even if I wasn't) and kept me informed of my options. I highly recommend their services.

marvin kipp

3 months ago

Worth Every Penny

Had some issues over the years with employment and some other personal matters resulting in years of unfiled taxes. I was sure that I would owe about 25K once filed. The fee sounded costly initially but now looking back after everything has been resolved with the IRS - the value is undeniable. Thanks Beatriz for being on top of everything. I would definitely recommend this company to anyone.

ismael hernandez moreno

3 months ago

mentira no te ayudan en nada!

mentira no te ayudan en nada!! , me dejaron endeudado con 76,000 dolares con irs ( y para que quieres mi numero o correo? yo no necesito hablar con ustedes ! , yo solo estoy escribiendo mi opinion sobre mi mala esperiencia que ustedes me estan haciendo pasar pesimos servicio y mentirosos) , tienen tantos buenos comentarios de clientes falsos que ustedes ponen opiones buenas a su favor y mi nombre no les aparece en su sistema ?

darrell

3 months ago

ThNks for being patient with my case

ThNks for being patient with my case. Audrey Rizzo was great and also everyone who was involved.

ismael hernandez moreno

3 months ago

por que dices que mi nombre es falso

por que dices que mi nombre es falso , falso sus buenos comentarios subre ustedes! y claro que estoy en el sistema otra cosas es que no se quieran hacer responsables de su mal servicio de hecho me gustaria mi rembolso que se que sera imposible y mi nombre no es falso en su sistema , por que me bloquiaron de su pagina de facebook ?? sera por que publique un video de youtube sobre mas casos que dejaron endeudados a mucha gente con pagos muy altos salio en las noticias telemundo y claramente se refieren a su compañia comunity tax ( quisiera publicarlo aqui para que sepan de lo que estoy hablabdo pero el sistema operativo de esta pagina no me deja )

jess chingatumadre

3 months ago

Unprofessional, unreliable and dishonest.

From over charging to just file taxes, to avoiding my many attempts to reach someone (Carmen Naj), unprofessionalism at every level. They failed to notify me of debt owed or negotiate a settlement and expected me to pay 6500 for their lackluster services. Today (08/2323) I received a bill from the IRS for 31K and community tax filed late to top it off and didn't notify me of the debt. please beware of them, they will say anything when you finally get ahold of someone. UPDATE: Community Tax continues to fail at every level. This company filed 5 years of taxes without out reaching out to me and filing them as they saw fit. What does this mean? They use the same information for every tax year. No deductions, no change in any of my statuses. I was not contacted ONCE to go over each year to be able and help me file my taxes properly. They call themselves the experts, but all I recieved was copy and paste service, no attention to my actual tax situation for each year filed, and no one ever knows what is going on with my taxes. Today I called to request a copy of all my taxes filed by them to see what they did, because I was NOT CONTACTED ONCE! I will follow up with an update, but as of now my review stands and if I could I would give them ZERO stars. This company is non ethical, incompetent and not qualified to render the services they offer. The kicker out of all of this is they're going to look into it, and I WILL BE CHARGED MORE MONEY ($295.00) for their investigation into their mistake!

robert prescott

3 months ago

I worked with Audrey Rizzo and she was…

I worked with Audrey Rizzo and she was great to work with and so pleasant. She explained everything thoroughly and answered any questions I had. Its great to have representation especially with the IRS.

ismael hernandez moreno

3 months ago

claro que si son estafa

claro que si son estafa ! Ami me hicieron pesimo servicio y me dejaron super endeudado con pagos que en realidad no puedo hacer 1500 al mes ! no engañen mas a la gente y dejen de estar inventando buenos comentarios de ustedes con supuestos clientes sastifechos es una gran mentira todos esos comentarios y hacen muchos comentarios falsos para que se vayan al final de la lista los verdaderos casos como a mi me paso , estoy arrepentido de usar sus servicio

o p

3 months ago

Pleasantly surprised

I must admit, I was apprehensive about reaching out to anyone for support with my tax problem. However, the company that prepared my taxes recommended that I reach out and see what’s up. The Cost was reasonable, (considering) and they made sure I fully understood my options and consequences for inaction. I made my request, they represented me with the IRS, and now I have the best plan possible moving forward. No one likes having back taxes and my situation warranted professional help. I was pleasantly surprised by their organizational flow, process and procedures every step of the way, and their good will. Thanks again for your support.

miguel gonzalez

3 months ago

La atención oportuna

jackeline guevara

4 months ago

Muy recomendado gracias community Tax 😀😀

michael mckay

4 months ago

Your tax problems will be solved .

The people at community tax answered all my questions promptly. Great customer service

jose trujillo

4 months ago

Muchas Gracias community tax por todo…

Muchas Gracias community tax por todo el Apollo que recibí por parte de ustedes específicamente al señor Edgar por sus servicios brindados hacia mi hasta el momento. Gracias Community Tax!!

maurice raygoza sr.

4 months ago

You guys did all the work

You guys did all the work. Thank you for helping me resolve my problems with IRS. Carlos you keep me well informed at all times. Very professional. Thank you again now , I can sleep better at night...

elvia acevedo

4 months ago

Muy agradecida!!

Muy agradecida!! Trabajo en equipo, profesionalismo con gran experiencia, mi problema fue resuelto y estoy muy agradecida!!

dany cuba

4 months ago

Hacen honor a su slogans

Me resolvió mi problema,sin afectar mi tiempo,muy profesionales y amables con dedicación personalizada,muchas gracias a todos los que trabajaron en mi caso,por qué no tuve que cambiar mi forma de vida,nunca fue afectada,le hacen honor a su slogans,gracias de nuevo

4 months ago

Amazing experience

Amazing experience. Well worth the investment. Theresa Speights is A++++

marvin levi

4 months ago

Everyone was helpful and professional..

4 months ago

Jeanetta is right on the ball

Jeanetta is right on the ball ! She and her team is keeping me updated so I know exactly what is going on. Just doesn't get any better than that.

mlmack

4 months ago

Community Tax Professionals

My experience with Community Tax has provided me with professional and kind staff. Jessie Carrera gave information that allowed me to make an informed consent regarding the services the offered to initiate my case. Teri Pepitone Wilson my lead Advocate has demonstrated kindness while continuing to work directly with me for data collection and presentation to IRS in addition to answering questions and providing updated status reports.

robert simms

4 months ago

The team at community tax gave me the…

The team at community tax gave me the help to deal with my IRS issue. Thanks for the great work you do!

marilyn sheleheda

4 months ago

Thank you

Thank you Marco J. - you eased my mind today. You took your time with me and walked me thru everything. I appreciate your explaining to the smallest detail. Thank you again. Marilyn S.

phillip stocksen

4 months ago

Positive Tax Resolution

I would like to give a big shoutout to the team at Community Tax Oscar Lopez, Julio Martin and Beatriz Ingles for their diligence and expertise in resolving my back tax issues with IRS. They completed the resolution in a timely manner with positive results. I am completely thankful and pleased with the outcome. Again thank you Oscar Lopez Julio Martin and Beatriz Ingles at Community Tax for your outstanding work. I will definitely recommend all of you to anyone who is in need of Tax help. THANKS

john bryson

4 months ago

A Promise Kept

A Promise Kept: A company that does what they promote. Unusual in these times. They were courteous and available. I hope to never talk to them again. Thanks.

ismael hernandez moreno

4 months ago

no se dejen robar ellos son una estafa…

no se dejen robar ellos son una estafa tomate el tiempo de leer todas las opiones y mucha gente le ha pasado lo mismo que a mi te prometen ayudar pero al final te dejan mas endeudado con el irs que no te imaginas , y todos los buenos comentarios que tienen ellos mismos los escriben usan casi las misma fraces . CUIDADO con estos estafadores !

keaton treece

4 months ago

Quick and efficient.

ted smith

4 months ago

Great company to work with

The team has been great to work with. Always answered my questions and very responsive to needs. Jeanetta was a super help and made my feel comfortable and secure while working with them. I would recommend their services to all family and friends that might need tax help.

luis ramirez

4 months ago

Gracias Community Tax

Gracias Community Tax, mi problema de impuestos con el IRS está resuelto. Gracias Sr Edgar Breton por los servicios prestados hasta el momento. Buen trabajo.

ma gracie

4 months ago

I would like to thank Community Tax for…

I would like to thank Community Tax for helping me to resolve my tax issues to IRS. Especially to Carlos Reyes, he's awesome & very helpful, if I can't reach him he doesn't bother to call me back & help me. I'll definitely recommend these people from community tax to others who have some tax issues...

l. gray

4 months ago

My 2021 tax return was in question by…

My 2021 tax return was in question by the IRS. After paying the initial fee to community tax, they went and reviewed three years of my taxes. They found more years that needed to be address “to better serve me”. Their bill was 2X the IRS bill. None of the tax resolution places told me their fees after the initial fee because I found out it’s in the thousands. I just amended my taxes at a local H&R Block branch.

leandro gomez

5 months ago

La atención personalizada y amigable de…

La atención personalizada y amigable de Edgar de community tax fue de lo mejor, me ayudó a estar tranquilo y aclararó siempre cualquier duda que tuve.

queenie mungin-davis

5 months ago

Teri Pepitone

Prompt response to questions, professionalism and put me at ease about a stressful situation. I enjoyed working with Teri Pepitone for these reasons.

james burke

5 months ago

I would like to thank community tax for…

I would like to thank community tax for getting this burden off of me. A special thanks and shout out to Ashley Schoot! She always returned my calls answered all my questions super nice courteous and I could go on and on. Thank you again Ashely and Community Tax

vera beckwith

5 months ago

I would like to thank Jeanetta for the…

I would like to thank Jeanetta for the services that have been rendered to us. Our amount was not reduced as much as I would have liked but, I do appreciate what they accomplished for us. This was a headache I could not deal with. Thank you again

jose fernandez

5 months ago

Gracias a comunity tax y a Edgar…

Gracias a comunity tax y a Edgar Castillo por ayudarme a resolver mi problema con el IRS

g.gonzales

5 months ago

Ashley Schoot

Ashley S is a Rockstar! Her diligence in handling my case was professional and she took the time to understand my issue. She was helpful even several months after her completion of my case. The IRS had questions and she was there to clarify additional questions from myself and the IRS. I am grateful for her and her experience. Thank you!

m. p. sr.

5 months ago

Ashley Shoot is awesome

Ashley Shoot was awesome in helping me take control of my IRS issues. I rate and give her in the highest honor.

rob reilly

5 months ago

Community Tax is the Real Thing!

Like you, I wasn't sure who to believe or which company to go with. Now that I've been through it, I can tell you, you can trust Community Tax! Francis Jackson, Ashley Schoot, and their excellent team were fantastic to work with. Cheers and Good Luck!

michael james

5 months ago

Community Tax Relief out of Chicago is…

Community Tax Relief out of Chicago is a scam and not worth any money you pay them. All the company representatives I interacted with purposely withhold information and not truthful. My same financial situation with the IRS did not change. I would never recommend them to any future customer. A waste of $3,000.00.

carlos eduardo garcia

5 months ago

Agradecido por la buena y rápida…

Agradecido por la buena y rápida atención, definitivamente podría recomendarlos. Srs Oscar López, Gabriela Maciel y Beatriz Inglés se portaron muy amables y certeros en las respuestas a mis dudas.

keaton treece

5 months ago

I tell people, "Schoot, you should try Community Tax!"

The people at Community Tax have built my trust over the last couple of years. Ashley Schoot is predominantly responsible for building such a positive relationship. She is knowedgable, reliable, trustworthy and very efficient. She is also a very good communcator. Ashley is a master of being succinct while also showing she genuinely cares about me and my case. I have stayed with Community Tax for another year largely based on how she has managed my case. Many surveys ask if the client would recommend the company to family and friends. Often I would not. In the case of Community Tax, I already have.

customer

5 months ago

Amazing customer care

Ashley schoot was so immensely helpful and informative. Working with her was an amazing part of the overall experience. Super satisfied with her attentiveness, willingness to help and communication.

paula decolli

5 months ago

Ashley was always so patient and…

Ashley was always so patient and informative with all my questions. She has a great deal of knowledge and seems to have a very even keeled demeanor to deal with the public.

pamela scott

5 months ago

I would like to thank Community Tax for…

I would like to thank Community Tax for helping me out with my situation. They helped me twice. I also wanted to thank Ashley Schoot for being very helpful. She also follows up on whatever she tells you. If she says I will call you back when I find out etc… she will. And that’s a big plus for me! So thank you again Ashley.

tamyra burkett

5 months ago

Communication

I thought Ashley was very on top of our information and a great help .thank you

alonzo r. robinson

5 months ago

I would like to thank Community Tax …

I would like to thank Community Tax handle my tax issue with the IRS. I like to thank ASHLEY and the team over at Community Tax I recommend community tax to anyone, bravo they did a outstanding job. thank you all. Blessings

deryl self

5 months ago

She didnt do much, not sure of date.

She didnt do much, just called after my appt time to tell me someone else was going to call back to explain everything in detail. Scheduled time came and went. No ohone call.

jose macias

5 months ago

Estoy muy agradecido que Edgar britan…

Estoy muy agradecido que Edgar britan me esta ayudando mucho con mis taxes que no avia echo por un tiempo y la verdad es muy buena experienca trabajar con eyos muchas gracias Community Tax

trish

5 months ago

I was having trouble with the IRS and…

I was having trouble with the IRS and Community Tax that’s very helpful. They took care of the situation and I had to not have to worry about it at all. I took comfort in knowing that this would be resolved in my favor with no issues.

opoku antwi

5 months ago

Magnificent

Initially, I wasn’t sure if community tax would be able to help solve my problems with IRS. But after they investigated my case, all the workers at community tax gradually reached out to me, especially “Jeanetta” has been very helpful as a lead advocate. Many thanks to community tax for their extraordinary assistance reaching my resolution with IRS.

clayton gregory

5 months ago

Teri was amazing

Teri was amazing, this was my first time going through the process and was a little skeptible about the process. Teri lead me all the was to the finish line with no worrries. Thanks again.

fatima yañez

5 months ago

Estoy muy agradesida con community tay…

Estoy muy agradesida con community tay por alludarme a resolver mi problema todo el equipo que estaba encargado de mi caso fueron muy amables y comprometidos con mi caso gracias a oscar lopez, gabriela maciel y beatriz ingles

rita

6 months ago

Untrustworthy

I contacted Community Tax and spoke with Alan Eley. I asked him specific questions regarding my issue with the IRS and he seem knowledgeable. He told me he can provide me with definitive and real answers within 2 days once he contact the IRS. The cost would be $500. of which includes a proposal of how his company would help me get resolution with the IRS. I agreed and the money was collected. Three days later I spoke with Alan. He provided me with a few new information I wasn’t aware of and gave me a time line and cost of what they would charge to assist me in dealing with the IRS. The cost was between 15-18 thousand dollars (can’t remember exactly) I told him absolutely no way! He suggested spreading it across several months and I again said I can’t afford that. He told me he needed to speak with the department that handles that area and would get back to me. What he did was run a credit check on me without my permission and now my credit score dropped by 2 points. My bank alerted me and I spoke with Alan. He couldn’t deny and said he would start the process to have the inquiry removed. That was on 04/28/23. On 05/02/23 I text him asking has it been done and he responded yes but it takes time. I contacted all 3 bureaus and nothing was sent. I ask that he provide me with what was sent and all communication stop. I’ve text and called several times but no response. Please don’t use this company. They are shady and not trustworthy!!

hazem khoury

6 months ago

andrew who work there he is a bad very…

I never swa a company very rude like you who cares what you feel done come to me and ask me to buy new phone there things call email ok you can send email and when am at work I can’t answer my phone so if you really care about customer service you need to work hard for that trust me And again Andrew he disrespect me first for no reason and you come to me and see that Who cares about you and your company very bad customer service you lose not me there many companies can take care and know how they can communicate Fell sorry for you and your company bad and and

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