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Tax Hardship Center

Reviews 28
Tax Hardship Center
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Tax Hardship Center
Tax Hardship Center
Reviews 28
Kale Havervold
Feb. 29, 2024
4 min read
Kale Havervold
Tax Hardship Center Summary
Tax Hardship Center is a tax relief company based in Westlake Village, California that serves all 50 states. It provides a variety of services, such as IRS and state tax relief, penalty abatement, offers in compromise, and filing previously unfiled taxes. The company offers a free case evaluation and has helped hundreds of customers save money over two decades. It has an A+ rating from the Better Business Bureau.


  • 14-day money-back guarantee
  • Serves all 50 states
  • Free case evaluation


  • Your case manager may not be a CPA if your case isn’t complex
  • Lack of clear pricing information on website

Tax Hardship Center at a glance

Editorial score

Minimum Tax Debt




Years in Business

10+ years

Customer Service and Support

24/7 support by phone, email, fax, or social media

Online Experience

Sleek, easy, and intuitive user experience

Tax Hardship Center Tax Hardship Center Visit Site

Tax Hardship Center at a Glance 

Tax types

IRS/State: Personal & business income tax, payroll taxes

Minimum debt


Repayment terms

Six months with in-house financing

Up to 36 months with third-party financing

Discovery fees


Installment agreements

$2250 to $6500 depending on case length and complexity

Why Go with Tax Hardship Center

Tax Hardship Center is a tax relief company that helps individuals with a variety of tax-related problems. It can work with the IRS and/or state tax authorities on your behalf, and help you decide the best plan to deal with your tax debt. The process of working with the company begins with sharing your situation with an expert.

Next, the company will establish a line of communication with the IRS or state tax authority, gather important information, and come up with the best plan to get you tax compliant. Lastly, it will put this resolution plan into action, and then help you stay on track going forward. The company offers plenty of helpful tax services.

Tax Hardship Center can help you settle your debt for less than the total amount, design an installment plan for you to pay over time, help you file returns, and more. It has multiple financing options and provides tax relief guides and detailed information about its services. The company claims to have had hundreds of satisfied customers over its 20+ years in business, and offers a 14-day money-back guarantee.

What’s Offered

Tax Hardship Center deals with both state and federal taxes, and can help both individuals and businesses with their tax issues. It offers a variety of tax services, including:

  • Filing tax returns:Tax Hardship Center can help you file previously unfiled taxes and make sure things are done correctly.

  • Release wage garnishes and bank levies: The IRS can garnish wages and levy bank accounts in order to collect unpaid taxes. This involves the IRS taking a portion of your income before it reaches you, or taking it directly from your bank to pay what you owe. The company will help work towards getting money released from your accounts and wages.

  • Audit defense: If you get audited, the company can help prepare and defend you through the process.

  • Deal with tax penalties: The IRS can penalize individuals for failing to file, failing to pay, or filing inaccurately. The company will try to lessen or eliminate these penalties.

  • Request currently not collectible status: The company can help make a request to the IRS to put your account in currently not collectible status (CNC), which means the IRS won’t try to collect what you owe. The IRS may agree to this request if you can prove that you cannot realistically pay off your tax debt while also covering basic living expenses.

  • Create an offer in compromise: Tax Hardship Center can help you create an offer in compromise, which is a way to settle your tax debt without having to pay the entire amount. You would agree to pay a portion of the debt, and then have the rest forgiven.

  • Come up with an installment agreement: It can help you come up with an installment agreement to pay your tax debt over time, instead of all at once.

  • Deal with payroll taxes: Falling behind on payroll taxes is possible, and the company can aid in helping you catch up.


Tax Hardship Center offers a free case evaluation, where an expert looks at your total debt owed and the type of debt you have.

If you decide to move forward there is a $495 investigation fee. This fee lets the company contact the IRS to gather information on your account, stop the IRS from trying to collect your back taxes (if needed), conduct a financial analysis, and come up with a resolution strategy.

As for the total cost of the services, it varies depending on your case length and how complex it is. Most individuals will have fees in the range of $2250 to $6500.

The company provides flexible repayment terms. If you’re able to pay your fees within six months, you can use its in-house financing with no interest. Third-party financing is an option for those who need up to 36 months to pay back the service fee.

If you don’t qualify for the third-party financing, the billing department will review the case and may make an exception and allow for in-house financing with a longer term.

Best For?

I believe the Tax Hardship Center is best for anyone who has over $12,000 in tax debt and needs assistance to get compliant. The high fees charged don’t make sense for someone with less debt.

Tax Hardship Center is also suitable for people who want flexibility in their repayment terms, due to its multiple financing options, and is good for customers who want to handle the entire process online. All correspondence will take place through the phone or computer, and there is an online contact form to get started. The company can serve customers from all 50 states.

Site Security 

Tax Hardship Center follows industry standards and ensures that all information it collects is encrypted and transmitted securely. In addition to using encryption to protect information online, the company protects information offline by controlling who has access to sensitive data and keeping the devices that store personally identifiable information in secure locations. 

It has a straightforward privacy policy that details how the company collects, uses, and shares information.

Help & Support

If you have any questions or concerns about its services, Tax Hardship Center can be reached by phone, email, fax, or social media. I heard back within 5 minutes when I reached out to it on social media, and the agent was able to effectively answer all of my questions.

The website is a helpful resource, as it includes tax relief guides and detailed information about each service offered. It also features a blog where a variety of tax-related topics are covered.

Physical Address

30700 Russell Ranch Rd. Suite 250 Westlake Village, CA 91362

Contact Details

Phone: (877)829-7099

Fax: (877)829-0590

Email: Help@taxhardshipcenter.com

Tax Hardship Center Tax Hardship Center Visit Site

Kale Havervold
Written by
Kale Havervold
Kale Haverold is a freelance writer with over 5 years of experience crafting articles about credit cards, loans, debt, and a raft of other personal finance topics. His work has been featured on Top10.com, BestMoney, Yahoo, Hardbacon, and Loans Canada. Kale’s easy-to-digest, research-driven articles stem from his passion to share knowledge that helps readers make informed financial decisions.
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Rahimah Rashad
2 years ago
Highly Recommended Tax Service!
Professionalism at it's best! Explanations for their process regarding what,when and why information is being requested and required. Reasonable fees. I highly recommend Stephen (Steve) Willard and Arian Azimzadeh to help resolve your tax hardships.
Daniel Dannas
5 years ago
I couldn’t be more happy with the help…
I couldn’t be more happy with the help and results in my case
Ashley Quinter
5 years ago
The best customer service in the tax…
The best customer service in the tax relief company category. I’ve dealt with a lot over the years and the best is here
Juan Fierro
5 years ago
Great service and they get the job…
Great service and they get the job done. Simple and easy.
5 years ago
This company did it all
This company did it all. Stopped the irs from going intonmy bank account and helping pay less than i owed. Thank you