Tax Relief Helpers offers a wide range of services, including federal and state tax support, audit defense, and bookkeeping. However, the company loses points for its undisclosed pricing and limited availability (serving “45+” states rather than all 50).
Let’s take a closer look at how Tax Relief Helpers performs across each review category.
Tax Relief Helpers was founded in 2014 and is headquartered in Sherman Oaks, California. While there’s no publicly available information about its market share, the company has operated for more than a decade, and claims to have saved clients “millions of dollars in tax debt every year.” It also promotes its “TRH Insider Advantage™” as a clear, data-driven approach to tax resolution.
As of February 2026, Tax Relief Helpers is BBB-accredited with an A+ rating. Overall, Tax Relief Helpers’ BBB rating is 2 out of 5 stars, significantly lower than our calculated BBB industry average of 4.1. Although the score is based on only 4 ratings, the company has closed more than 20 complaints in the last 12 months alone, which is worth noting.
On Trustpilot, Tax Relief Helpers is rated 4.4/5 based on 30+ reviews, with 77% of reviewers giving 5 stars. While this is above our calculated Trustpilot industry average of 4.1, it’s based on a relatively small sample size compared to peers like Optima Tax Relief, which has thousands of reviews.
Alleviate Tax, Tax Relief Helpers, and Optima Tax Relief stress their reliance on credentialed professionals: EAs, CPAs, and attorneys. This is important for self-employed or small business owners who need people who understand the tax code and can look for legal ways to reduce their tax liability.”
Unlike many national competitors, which are available in all 50 states, Tax Relief Helpers provides services in 45+ states, but it doesn’t specify which states are included. That said, the company handles state and federal taxes, unlike some competitors, including Alleviate Tax, which only tackles IRS debt.
Additionally, Tax Relief Helpers offers a full suite of services, including:
Tax Relief Helpers also offers specialized support for intent-to-offset situations and IRS identity theft cases, making it a strong choice for taxpayers with complex tax situations.
Tax Relief Helpers does not provide pricing information on its website, making it difficult to judge its value for money or how it compares to its peers.
For context, most tax relief companies charge discovery fees ranging from $250 to $800. Full-resolution services can cost anywhere between $1,000 and $10,000, depending on the case's requirements and complexity.
Additionally, unlike Tax Relief Advocates and a few more peers, Tax Relief Helpers doesn’t appear to offer a money-back guarantee or payment plans for its services. It can, however, help get you set up with payment plans for the IRS.
With that, we recommend obtaining a detailed, written quote from Tax Relief Helpers before proceeding.
The Tax Relief Helpers website clearly outlines all its services in plain language and describes its six-step resolution process, the TRH Insider Advantage, in detail. This is more structured than competitors like Tax Relief Experts, which doesn’t provide a consolidated list of services on its website. However, Tax Relief Helpers doesn’t disclose its pricing on its website or social channels.
Tax Relief Helpers has frequently asked questions and reading material, but also some interesting tools such as a ‘debt forgiveness tax calculator’. These tools help taxpayers do their own homework and get a better idea of their own situation before having to speak with an expert.
You can book a free consultation by texting, calling, emailing, or submitting an online form. TRH also advertises 24/7 consultation support. We submitted the online form and received the following message:

We also texted the number provided to initiate the free consultation. After taking these steps, we promptly received two text messages, two phone calls, and one voicemail confirming our consultation request. A representative also reached out within minutes.
The initial consultation lasted approximately 15 minutes, during which they explained the process and outlined general resolution timelines without resorting to any high-pressure sales tactics. After the consultation, we never received a follow-up email, but we did receive two voicemails.
Unfortunately, the representative couldn’t disclose a price even at this stage, saying they could only do so during the discovery phase. This can be frustrating if you want quotes before committing.
As of February 2026, Tax Relief Helpers does not appear to have a client portal or a mobile application, which also makes it less suitable for taxpayers who prefer easy digital access.
Active customers can contact Tax Relief Helpers by phone call, email, or text. However, the company doesn’t seem to have a live chat feature.
Phone support is available Monday through Friday, 6:30 a.m. to 6:00 p.m. PT. The company also advertises limited Saturday hours from 9.00 a.m. to 1.00 p.m. PT, which is better than several competitors who are only available during the week.
We tested the text and email support channels. While the customer support team replied via text and voicemail, we received no response to our email.
13350 Ventura Blvd
Sherman Oaks, CA 91423-3939
New customer phone number: 888-508-4481
Email: info@taxreliefhelpers.com
Many current and former customers have praised the Tax Relief Helpers team for their communication. For example, one Trustpilot reviewer wrote that their personal advisor “was professional, knowledgeable, and explained everything clearly.”
That said, others reported communication gaps. One reviewer noted, “haven't heard anything for months, not even a status update.”
After reading through, we concluded that Tax Relief Helpers’ reviews are generally positive, minus a few that seem tied to more unique situations. That said, reviews are limited on Trustpilot and BBB.
Tax Relief Helpers actively responds to most negative comments on major review sites such as BBB, Google, and Trustpilot, demonstrating a willingness to address customer complaints. Representatives typically respond within a week and state they take customer feedback seriously.
BestMoney evaluates all tax relief companies across five core categories, measuring 40+ underlying data points:
This table compares Tax Relief Helpers to two of the tax relief companies with similar features:
Tax Relief Helpers | Tax Relief Advocates (TRA) | Tax Hardship Center | |
Minimum debt | $5,000 | $5,000 | $7,500 |
Free consultation? | Yes | Yes | Yes |
Money-back guarantee? | No | Yes, discovery phase only | 14 days |
Pricing model | Flat | Flat | Flat |
Debt resolution services? | Yes | Yes | Yes |
Penalty relief? | Yes | Yes | Yes |
Filing & correction services? | Yes | Yes | Yes |
Audit defense? | Yes | Yes | Yes |
Tax Relief Advocates is based in Irvine, California, and was founded in 2017. With an A+ BBB rating, it handles individual and business IRS or state tax debt processes. The company offers a robust range of services, including audit defense, levy releases, and wage garnishment removal.
Tax Hardship Center is headquartered in Westlake Village, California, and has been in business since 2012. It provides businesses and individuals with IRS and state tax relief through wage garnishment removals, bookkeeping services, audit defense, unfiled tax return support, penalty abatement, and more.
When considering tax relief companies, “find support of credibility by providing evidence in terms of reviews of clients, which should include descriptive results with clients and not statements of general excellence. Further, confirm whether their representatives are qualified personnel, including [CPAs] or [EAs], as this guarantees professionalism and responsibility.
Tax Relief Helpers is best suited for individuals and businesses with moderate to complex federal and state tax debt, and especially those facing audits or multi-year tax issues. Its comprehensive range of services and access to licensed professionals make it a great option for taxpayers who prefer working directly with an advisor rather than dealing with the IRS themselves.
That said, the company isn’t ideal if you prioritize upfront, transparent pricing, need a money-back guarantee, or prefer access to digital tools.
Finally, since Tax Relief Helpers doesn’t disclose its pricing online, we recommend requesting a detailed, written quote and comparing it with at least two other providers before signing an agreement.
Yes. Tax Relief Helpers is a legitimate company with a BBB A+ accreditation and verified customer reviews on Trustpilot.
Yes. Tax Relief Helpers can help resolve state or IRS tax issues, but successful outcomes aren’t guaranteed, and results vary from case to case.
Using Tax Relief Helpers can be worth it if you owe significant tax debt and need professional support through the tax resolution process. That said, it may not be worth your while if you have a simple case you can handle directly with the IRS.
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.