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58 Reviews

Tax Relief Helpers Review

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

March 31, 2026

5 min

tax-relief-helpers
Free consultations and no upfront fees
Handles state, federal, and business taxes
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.

Tax Relief Helpers Summary

Tax Relief Helpers is a California-based tax relief company founded in 2014. It offers a wide range of services supporting federal and state taxes. The company holds an A+ Better Business Bureau (BBB) rating and is best suited for individuals, self-employed taxpayers, and small business owners facing moderate-to-complex tax issues.

Tax Relief Helpers Pros & Cons

Pros

Provides several different tax services
Free consultation and no upfront fees
Offers nationwide assistance

Cons

No pricing information on the website
Human live chat during business hours only
tax-relief-helpers

Tax Relief Helpers at a glance

8.8
Editorial score

Minimum Tax Debt

$10K
8.0

Cost

Varies depending on your specific case
8.0

Years in Business

10+ years
10.0

Customer Service and Support

Email and phone support available Monday-Friday, 9am-5pm
8.0

Online Experience

User-friendly, easy to navigate website
10.0

Tax Relief Helpers Overview

  • Tax types: Personal, business, payroll, state, and federal
  • Fee structure: Flat fees
  • Minimum debt required: $5,000
  • Professionals on staff? Licensed tax attorneys, Certified Public Accountants (CPAs), and Enrolled Agents (EAs)
  • Estimated resolution timeframe: Undisclosed (industry averages are 2 weeks for discovery and 2–10 months for resolution)
  • Estimated costs: Undisclosed (costs start from $100/month)
  • Best for: Taxpayers with moderate to complex cases needing audit representation or accounting support

Tax Relief Helpers Full Review

Tax Relief Helpers offers a wide range of services, including federal and state tax support, audit defense, and bookkeeping. However, the company loses points for its undisclosed pricing and limited availability (serving “45+” states rather than all 50).

Let’s take a closer look at how Tax Relief Helpers performs across each review category.

Reputation

Tax Relief Helpers was founded in 2014 and is headquartered in Sherman Oaks, California. While there’s no publicly available information about its market share, the company has operated for more than a decade, and claims to have saved clients “millions of dollars in tax debt every year.” It also promotes its “TRH Insider Advantage™” as a clear, data-driven approach to tax resolution.

As of February 2026, Tax Relief Helpers is BBB-accredited with an A+ rating. Overall, Tax Relief Helpers’ BBB rating is 2 out of 5 stars, significantly lower than our calculated BBB industry average of 4.1. Although the score is based on only 4 ratings, the company has closed more than 20 complaints in the last 12 months alone, which is worth noting.

On Trustpilot, Tax Relief Helpers is rated 4.4/5 based on 30+ reviews, with 77% of reviewers giving 5 stars. While this is above our calculated Trustpilot industry average of 4.1, it’s based on a relatively small sample size compared to peers like Optima Tax Relief, which has thousands of reviews.

Expert take

Alleviate Tax, Tax Relief Helpers, and Optima Tax Relief stress their reliance on credentialed professionals: EAs, CPAs, and attorneys. This is important for self-employed or small business owners who need people who understand the tax code and can look for legal ways to reduce their tax liability.”
Dillan Browne,CPA

Scope of Services

Unlike many national competitors, which are available in all 50 states, Tax Relief Helpers provides services in 45+ states, but it doesn’t specify which states are included. That said, the company handles state and federal taxes, unlike some competitors, including Alleviate Tax, which only tackles IRS debt.

Additionally, Tax Relief Helpers offers a full suite of services, including:

  • Debt resolution services: Currently Not Collectible (CNC) status applications, Offer in Compromise (OIC) negotiations, installment agreement setup, and Innocent Spouse Relief
  • Collections defense and penalty abatement: Seizure defense, lien assistance, bank levy removal, wage garnishment release, and requests for penalty reduction, including reasonable cause and first-time penalty relief
  • Filing and correction services: Back tax return filing, amended return preparation, bookkeeping services, and quarterly payroll tax filing
  • Audit defense: Full IRS audit representation, audit preparation, and state audit support

Tax Relief Helpers also offers specialized support for intent-to-offset situations and IRS identity theft cases, making it a strong choice for taxpayers with complex tax situations.

Cost

  • Free consultation: Yes
  • Discovery fees: Not publicly disclosed
  • Estimated resolution costs: Custom pricing starting from $100/month; full costs not publicly disclosed
  • Money-back guarantee: Not publicly advertised

Tax Relief Helpers does not provide pricing information on its website, making it difficult to judge its value for money or how it compares to its peers.

For context, most tax relief companies charge discovery fees ranging from $250 to $800. Full-resolution services can cost anywhere between $1,000 and $10,000, depending on the case's requirements and complexity.

Additionally, unlike Tax Relief Advocates and a few more peers, Tax Relief Helpers doesn’t appear to offer a money-back guarantee or payment plans for its services. It can, however, help get you set up with payment plans for the IRS.

With that, we recommend obtaining a detailed, written quote from Tax Relief Helpers before proceeding.

User Experience

The Tax Relief Helpers website clearly outlines all its services in plain language and describes its six-step resolution process, the TRH Insider Advantage, in detail. This is more structured than competitors like Tax Relief Experts, which doesn’t provide a consolidated list of services on its website. However, Tax Relief Helpers doesn’t disclose its pricing on its website or social channels.

Expert take

Tax Relief Helpers has frequently asked questions and reading material, but also some interesting tools such as a ‘debt forgiveness tax calculator’. These tools help taxpayers do their own homework and get a better idea of their own situation before having to speak with an expert.
Dillan Browne,CPA

You can book a free consultation by texting, calling, emailing, or submitting an online form. TRH also advertises 24/7 consultation support. We submitted the online form and received the following message:

We also texted the number provided to initiate the free consultation. After taking these steps, we promptly received two text messages, two phone calls, and one voicemail confirming our consultation request. A representative also reached out within minutes.

The initial consultation lasted approximately 15 minutes, during which they explained the process and outlined general resolution timelines without resorting to any high-pressure sales tactics. After the consultation, we never received a follow-up email, but we did receive two voicemails.

Unfortunately, the representative couldn’t disclose a price even at this stage, saying they could only do so during the discovery phase. This can be frustrating if you want quotes before committing.

As of February 2026, Tax Relief Helpers does not appear to have a client portal or a mobile application, which also makes it less suitable for taxpayers who prefer easy digital access.

Customer Service & Support

Contacting Tax Relief Helpers

Active customers can contact Tax Relief Helpers by phone call, email, or text. However, the company doesn’t seem to have a live chat feature.

Phone support is available Monday through Friday, 6:30 a.m. to 6:00 p.m. PT. The company also advertises limited Saturday hours from 9.00 a.m. to 1.00 p.m. PT, which is better than several competitors who are only available during the week.

We tested the text and email support channels. While the customer support team replied via text and voicemail, we received no response to our email.

Physical Address

13350 Ventura Blvd

Sherman Oaks, CA 91423-3939

Contact Details

New customer phone number: 888-508-4481

Email: info@taxreliefhelpers.com

Customer Testimonials

Many current and former customers have praised the Tax Relief Helpers team for their communication. For example, one Trustpilot reviewer wrote that their personal advisor “was professional, knowledgeable, and explained everything clearly.”

That said, others reported communication gaps. One reviewer noted, “haven't heard anything for months, not even a status update.”

After reading through, we concluded that Tax Relief Helpers’ reviews are generally positive, minus a few that seem tied to more unique situations. That said, reviews are limited on Trustpilot and BBB.

Tax Relief Helpers actively responds to most negative comments on major review sites such as BBB, Google, and Trustpilot, demonstrating a willingness to address customer complaints. Representatives typically respond within a week and state they take customer feedback seriously.

Methodology: How We Review Tax Relief Services

BestMoney evaluates all tax relief companies across five core categories, measuring 40+ underlying data points:

  • Reputation: Time in operation, reviews and ratings, and staff credentials
  • Scope of Services: State and federal support, debt resolution options, filing services, and audit defense services
  • Cost: Discovery fees, resolution costs, money-back guarantees, and cost transparency
  • User Experience: Website clarity, pricing transparency, consultation experience, and digital tools.
  • Customer Support: Available support channels, hours of operation, response times, and customer testimonials.

How Does Tax Relief Helpers Compare to Other Services?

This table compares Tax Relief Helpers to two of the tax relief companies with similar features:

Tax Relief Helpers

Tax Relief Advocates (TRA)

Tax Hardship Center

Minimum debt

$5,000

$5,000

$7,500

Free consultation?

Yes

Yes

Yes

Money-back guarantee?

No

Yes, discovery phase only

14 days

Pricing model

Flat

Flat

Flat

Debt resolution services?

Yes

Yes

Yes

Penalty relief?

Yes

Yes

Yes

Filing & correction services?

Yes

Yes

Yes

Audit defense?

Yes

Yes

Yes

Tax Relief Advocates (TRA)

Tax Relief Advocates is based in Irvine, California, and was founded in 2017. With an A+ BBB rating, it handles individual and business IRS or state tax debt processes. The company offers a robust range of services, including audit defense, levy releases, and wage garnishment removal.

Tax Hardship Center

Tax Hardship Center is headquartered in Westlake Village, California, and has been in business since 2012. It provides businesses and individuals with IRS and state tax relief through wage garnishment removals, bookkeeping services, audit defense, unfiled tax return support, penalty abatement, and more.

Expert take

When considering tax relief companies, “find support of credibility by providing evidence in terms of reviews of clients, which should include descriptive results with clients and not statements of general excellence. Further, confirm whether their representatives are qualified personnel, including [CPAs] or [EAs], as this guarantees professionalism and responsibility.
Marc PamatianfounderChief Bookkeeping Officer

Final Take: Who Is Tax Relief Helpers Best for?

Tax Relief Helpers is best suited for individuals and businesses with moderate to complex federal and state tax debt, and especially those facing audits or multi-year tax issues. Its comprehensive range of services and access to licensed professionals make it a great option for taxpayers who prefer working directly with an advisor rather than dealing with the IRS themselves.

That said, the company isn’t ideal if you prioritize upfront, transparent pricing, need a money-back guarantee, or prefer access to digital tools.

Finally, since Tax Relief Helpers doesn’t disclose its pricing online, we recommend requesting a detailed, written quote and comparing it with at least two other providers before signing an agreement.

FAQs: Tax Relief Helpers

Is Tax Relief Helpers Legit?

Yes. Tax Relief Helpers is a legitimate company with a BBB A+ accreditation and verified customer reviews on Trustpilot.

Does Using Tax Relief Helpers Work?

Yes. Tax Relief Helpers can help resolve state or IRS tax issues, but successful outcomes aren’t guaranteed, and results vary from case to case.

Is Tax Relief Helpers Worth It?

Using Tax Relief Helpers can be worth it if you owe significant tax debt and need professional support through the tax resolution process. That said, it may not be worth your while if you have a simple case you can handle directly with the IRS.

How do I know I can trust this review?

Our editors are serious about research - we combine our own experience with the services we recommend with reviews that come from verified users–just like you! Together with reviews from industry experts to ensure you choose with confidence and ease.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about Tax Relief Helpers
Excellent • reviews 58
on
Excellent
78%
Great
9%
Average
3%
Poor
2%
Bad
9%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
Dionte von Wright
2 days ago
I had a great experience with Ben Fargo…
I had a great experience with Ben Fargo at Tax Relief Helpers. He was empathetic to my situation, took time to explain everything clearly, and is very responsive when I call or text him. I truly felt supported throughout the process and would absolutely recommend working with him and his team.
RS
Ramiro Sierra
1 month ago
you all are the best
you all are the best
WP
WESLEY PONDER
2 months ago
A pleasant experience
I feel like Ben explained everything in great detail and answered every question with great patience. He made the experience feel very comfortable. Also, he got back to me very quickly when I was on hold each time. I look forward to working with him through the process.
Da
Dana
2 months ago
Robert was very informative
Robert was very informative, willing to walk me through this process and keeping it from being too nerve wracking.
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