The company calls monthly to make sure that I am satisfied with the work.

Great Experiencei would have given a 5 star but this case is still open and incomplete. Overall great communication and attention to detail.

Since I have become a client I have had a great experience with everything. I have no complaints up to this point. Thanks for everything.

The way everybody came and helped me with my taxes for multiple years was awesome.

Optima Tax Relief, has given me one less thing I have to worry about after the death of my husband in January.

This is a great company to help with tax issues. Everyone I came in contact with was very kind & super helpful. Highly recommend!!

They worked really hard to get me caught up on n my taxes

Rep Christina Mel was appreciated as she listened patiently to my concerns.I am not tech savvy and she took time with me and assured me it was alright and I am thankful for that. Thank you Cheryl howard

Very good to deal with

Awesome Company. Took care of my tax issues. Have stayed with the Company since 2017. Always receptive to phone calls and emails

Staff was very helpful and answered all of my questions.

I would like to thank Optima Tax Relief for assisting me on my behalf in resolving my tax debt that I would’ve never been able to pay in this lifetime based on the interest and penalties that are always accumulating. The IRS accepted the offer presented by the Optima Tax Relief team who presented them with the facts on my current financial status and situation. For the most part I want to thank and commend my case manager Ms. Patrice Bragg who has been working with me through the last year and a half for her excellence and great work as she guided me through each and every step of the way being very clear and concise, she’s the most kind and courteous individual I’ve ever worked with, always upbeat, lively and full of energy that is so encouraging and makes your day no matter how you’re feeling. She was so effective and efficient in answering all of my case related questions and concerns in a timely fashion, if she doesn’t have an immediate answer she will find the answer and get back to you, whether it’s an email or a phone call she never misses a beat and in the end this gives you a sense of calm and satisfaction. I will say she’s earned her place at Optima as one of the best case managers there cause I’ve worked with others but Patrice Bragg sets that bar high! Thank you Patrice and the entire Optima Tax Relief team, a job well done.

So far up to this point I have been very satisfied. I am being inform as to what exactly is happening during the process. The team is clear, concise and very understanding.

Knowledgeable and very detailed about the overall tax resolution process. Need to be upfront about the flat-rate free at the start of the investigation process.

Thank you!👍👍

Ms Hanh Nguyen has been very patient with me. For someone who identifies with the "physical working class," limited education especially with matters of this kind, patience is very essential for me to understand what is happening. Ms Nguyen not only expressed patience, she seemed sincerely concerned about my complete understanding. She took time to explain her points in my "language." American English, but also explained all questions. I don't really know how to express my gratitude for having her as the 1st point of contact and for coaching me into the phases of this matter at hand I'm facing. Thank you Hanh.

The helpfulness and knowledge of the staff and eagerness to help me with my tax issues

Staff always have been supportive especially when I had some very challenging days. I am looking to resolve my situation soon.

It been a positive experience.

Believe the low-rated reviews. If you have Tax problems hire a local CPA or contact the IRS YOURSELF. This company is extremely scammy and predatory and heavily rely on suckering people to pay for their subpar way-overpriced "services". I only got to "Phase1" of their program and wasted $300. The initial "investigation" in my opinion is just a front to see how much money they can get out of you. After their investigation they had the audacity to request $5K for their services and tried to strong arm me into signing a payment contract... Luckily I was able to get a second opinion from a local CPA and they charged WAY less and resolved my issues in less than a week. **Also if you look closely, a lot of the high rated reviews are FAKE and generic.

I am a REAL PERSON, and not some ghost or paid actors who are giving 5 star reviews/ratings to Optima Tax "Deceit"; and you can reach out to me with my name on any of my social media handles (Facebook, Instagram, etc.,) for any questions or inquiries on this subject. I certainly will not recommend Optima Tax Relief to anyone...for now I know that, taking this route with Optima Tax "deceit" was one of my BIGGEST MISTAKE in life! This company has no business integrity or accountability; it is a COMPLETE WASTE OF TIME consulting this firm, consequently, the interest on your debt with the IRS will continue to grow...DON'T DO IT!!! After over 2yrs I contracted the service of this company and paid about $4k for their charge in total including a non-refundable consultation fee of $495, yet I got NO RESOLUTION like they had promised! I now owe the IRS more due to the daily interests being added on my initial debt. It's certainly not worth the try with Optima Tax Service; rather, I'll advise you contact the IRS yourself and work out a payment plan.

Easy process and very knowledgeable and helpful people

Addisababa Ethiopian

Kayley was my customer service representative super helpful and explained everything very knowledgeable. I got lucky I got her.

First of all they lie they promise you a 15-day money back cancellation a contract I literally paid and signed and change my mind within like a couple days and they're trying to keep my money. I had to file a complaint through the attorney general, the better Business bureau, in a couple other recommended agencies and the fraud department at my bank. Because they're fraudulent when they advertise that they'll give you your money back on a cancellation and they just say that to get your business. It wasn't even three business days till midnight when I canceled that's a state and federal law. Optimum tax is crooked after some of the things I read about them I decided to change my mind. I wouldn't give them the sweat off my blz

They were very helpful consistent n professional even when I was being lackadaisical. They persisted and got the Job Done that I ask for. To the Ladies n Gentlemen that help me in my situation Im forever Grateful n Appreciate your time consideration and Knowledge in this Matter .

They wanted to charge 13000 dollars to work with the irs. The payment options to them would completely leave me destitute and break me, let alone actually making headway with the irs. They only gave me this unrealistic number after charging me an investigation 300 dollar fee. I doubt that they will really spend that much time on this, but on my salary that is equal to several months of full time pay. What a rip-off and a scam. Stay away from these vultures.

I had a good experience with Optimal Tax they help me out with the process of getting the IRS paid and help with some of the penalties I would highly recommend using Optimal Tax

Just let know what was going on

I thought it would be more helpful! I didn't expect to have to pay so much back after seeing all the commercials on how they helped everyone else!!

The follow ups and keeping me in the loop on What’s going on

The staff at Optima Tax Relief has been very helpful. They are moving quickly to resolve all issues with the IRS.

Informative of what has been done and what to expect in the future. Answered all questions

There just isn't enough time on my schedule, to do all the work, and do it 100%, like the IRS requires for Income tax, but this is where Optima Tax Relief experts come in to give me the best possible solution, and they exhaust every avenue to solve my income tax problems in the most caring way. It is like you are talking to a good friend on the phone or email that genuinely wants you to succeed financially and to get you back on your feet. I know that when I call Optima Tax Relief, within less than a minute, I am talking to someone that knows my case and makes sure they have answered all of my questions and have taken care of any concerns.

Customer service representative Diego was very knowledgeable and helpful

Julie was fantastic. So reliable and intelligent. I’m still in the process, but things look like smooth sailing. Keep up the excellence.

Great people who were very helpful

the problems i could not solve on my own ,they did.

Great job well informed got me a great settlement 100 % happy

I have been satisfied somewhat with them. We’re not close to being wrapped up with our process and seems like it takes him a long time to get back in touch with you when you leave a message for them.

It's made it easy to understand and anything I didn't understand he explained it to my .Very nice worker I need some like that.

Got back to me in quick time, even same day.

Everyone was very helpful and kept my best interest in mind.

Phone conversations have gone great just waiting on final results

I have been a customer for several years now and my experience has been great.

Professional experience, saved me the stress. Great friendly staff and knowledgeable.

What you are sold on and what you get are completely different. After 16 months of trying to work with this company, during which IRS interest and penalties were accruing, we ended up with nothing more than a federal return (the first two of which were incorrect) which we could have done on our own, and a state return (which to our knowledge, has yet to be filed). In addition to the fees we paid this company, we have accrued an additional $2100 in interest and penalties. So we are now even further behind and in much worse shape on the resolution of this tax situation than if we had just called the IRS and worked with them directly. 5/10 update. To optima, we have spoken ad nauseum to multiple members of your QA staff. We were offered a 10%"good will" refund. Doesn't come close to the $5500+ we are out since we hired you. We were working on behalf of someone else and since we still aren't sure if you've even filed his taxes yet, which was supposed to have been done over two weeks ago, I'd prefer to wait until we know that has been done before I provide you with the specifics. Since we've already had conversations with multiple QA Staff Members, we know further conversations would be a waste of our time. However, we will reach out once again after you have completed filing the return we have been waiting for.

They have helped me resolve my tax issue and been very helpful with my current financial situation

The customer service is awesome in getting quick response toward getting settlement I’m very pleased with the continuous updates in the forward progress in getting my debts clean and credit updated

Hired them to work with IRS for my brother who is a VA Vietnam disabled vet. They did nothing in 11/2 yrs but his taxes were increased by 6,000 during the time plus they charged us 4,000. Shame on them. Absolutely the worst company I’ve ever worked with. No accountability

SCAM, DO NOT USE THIS COMPANY!!! They too nearly 7k from me and did nothing with my taxes. It took them two years to work on my taxes and the end result is that I'll be paying nearly 7k more then I owed. The only thing they did was establish a payment plan for me which I could've done myself by contacting the IRS directly. Some of the reviews that you see on their page must be from the employee's because how do people owe hundreds of thousands of dollars and get settled for a thousand when I owed under 40k and after they were done ill be paying 47k. I wish I would've read the reviews before calling them instead of just looking at the star ratings. They should change their company name because that is not what they did for me. I hope people read the reviews and not get scammed by this company. If you want to make it right maybe you should refund me my money so that I can pay the IRS with it!

Please please do not use this company. They are slow in response, we couldn’t get hold of anyone. And they won’t even refund your money when they can’t deliver anything. Huge regret to use them, hopefully no one repeats our mistakes.

Submitted my contact info and filled out the general tool application for a case review. Karl Geist, a team member called me and conducted an over the phone assessment of my current tax situation. Just when he asked me for my total household income, I asked myself, “Self, is he gonna try and jack me with an outrageous, expensive fee, etc. because I just shared my income with this guy?” Karl comes back with, “our competitors are gonna come back with attempts to sell you their services, paying them 2 to 3 thousand dollars, knowing that your overqualified for any hardship type programs that are being pushed around via social media ads and other means.” Karl followed with a “you’re better off going straight to IRS and setting up a payment plan with them to help address your matter.” For that, I thanked for simply being honest which is not common nowadays. Thank you Karl and Team!

We find ourselves, once again, confused as to what is going on with our account. When I spoke to Louis last Tuesday, the 11th, she told me she was putting in 2 tickets, one to get the garnishment issue expedited and I don’t even remember what the other one was for. I said I would call back on Friday and when I did, I found out our account had gone backwards, back to RO??? To a sweet, but confused case manager Maria. She said she would have a supervisor call us today, but we no longer have any trust in what anyone at Optima says. To say we are frustrated is an understatement. This week marks a year since we signed our initial contract. And to be fair, we didn’t push the issue for several months due my husband losing his job, moving across the country, selling a house, etc., so a lot of that time is on us. But once it got into RO, specifically Alyssa we were getting consistent pushback. Prolonged email responses, would never let us talk to a supervisor, etc. And our own naïve understanding that Optima was there working for us, that when we got those letters from the IRS and the Revenue Officer, that we would be guided as what to do. Instead, we were told to “upload it to the portal” and “I’ll let the tax professional know”. Nothing about “hey, you might want to call them if you don’t want your check garnished because we can’t do anything for you”. And when I did get the garnishment notice it was the same standard message, upload it to the portal, I’ll let them know. That was December 14th. It wasn’t until January that anyone tried to call the RO and left a message. Then she would be out until February 3rd, so we waited, then they called again and left a message. There was no sense of urgency. They didn’t care. Finally, sometime late in February they were able to reach her, and she verbally agreed to lower the garnishment by ½. Or at least that’s what we were told around the beginning of March. Weeks went by and my payroll got nothing from the IRS despite me sending in the email address and the fax number to make it quicker. Toward the end of March my husband asked for and finally got a supervisor to call us. After explaining our situation, he offered to switch us to a new case manager, Maly. Maly basically told us the lower garnishment was the best they could do and once that was in place we would move on to the next step. We received an email from her on March 27th stating they had completed the negotiations with the Revenue Officer and set me up with an installment agreement, which is funny because the IRS was already garnishing my check so she didn’t do anything. But anyway, the agreement was to be $2030/month instead of the $4086 that it has been since December. It’s April 19th and we all know that nothing has changed. When I get paid this week, a total of $16, 300 has been garnished from my check all why under the protection of Optima. I hope you see where this is heading. Our budget cannot sustain this continuous garnishment and since there doesn’t seem to be any forward movement from Optima, in fact we seem to be going backwards, I will complete the forms the IRS sent to me with my new lien information that I uploaded to the portal and try to get my levy released myself. We have zero confidence in Optima at this time. I’m honestly not sure what we paid for because we have seen no results and we are worse off financially than when we started. I’ve already had to take a load from my 401K just to try to make ends meet. It does show that someone has started our tax return but I don’t see how since you haven’t requested a single document from 2022. At this point we are ready to cut ties with Optima and file a complaint with the Better Business Bureau. The lack of progress and communication is so frustrating that I don’t see how we can continue unless we see some major changes soon. Your standard, give us a few days, I’ll talk to the tax professionals, upload it to the portal, bs is old and we are tired of hearing the words without the actions.

I couldn’t give a lower rating so it has to be 1 star by default. At first the contact person gave me plenty of assurances of services and the cost wasn’t very much. Plenty of talk about penalty abatement and reduction of taxes owed and in the end I could have done this work myself with ZERO reduction and ZERO cost. I dont even want to say how much I was taken for. Now the situation is the tax forms they were supposed to submit have never been received by the IRS and they are blaming this on the IRS and COVID for cris sakes. 2 months from delivery and still no confirmation from the IRS. ITs always blame blame blame and excuse excuse excuse. Most on here say it right. THEY DONT CARE. I can see the response to this post will be the same and I’ll get some mouth piece on the phone to give me more BS! I needed help and OPTIMA just saw another mark. STAY AWAY FROM THIS COMPANY.

I am retracting my negative complaint against Optima Tax Relief. My case has been resolved in my favor and it was at no fault of Optima Tax Relief. After a thorough investigation we found out that it was my bank's (Well's Fargo) error. Instead I'm giving Optima Tax Relief two thumbs up for being fair, professional, honest, and most knowlegeable tax advisor. No wonder they're the biggest in the country.

Please read reviews BEFORE you even give them any information. I called this number (800) 965-3192– so that I could retrieve and deleted any information that was given to them. Some rep took my information down then said “ok I’ll pass this along” and I asked “how can I ensure that someone will call me back” she said “they’ll call back at the number you provided.” For some reason I do not trust that they will call me back. Thankfully I did not pay them anything cause I kept getting a feeling that this wasn’t going to go well. Initially the first rep that helped me with this information, I had emailed him regarding an extension. Two days went by no response, I did call and left a voicemail that was the only way he returned my call. They prey on people who genuinely need help. No wonder there’s soo many bad reviews and even recent ones as well

Absolute joke of a company! After nearly a year of back and forth, they now "drop" our case. They state they do not have all the info needed, but the portal shows everything complete and no pending requests. Then you try and ring, and you get the runaround, different people just looking at the case. So please do yourself a favour, get a tax accountant, and pay them because, after the fees and investigations, it ends up being close or more than with Optima anyway. --UPDATE -- I had to pay an independent auditor to see where the return was because Optima does not follow up on anything, and there is zero paper trail with the IRS!, efficivly Optima did not actually represent us -- What a scam

Should not get even one star! Have posted many negative reviews about these unethical,corrupt,unprofessional,crooked,dishonest,immoral,unprincipled,deceitful,disreputable,improper,shady,and just plain wrong evil-doers. They never resolved my case and never refunded my $10,000. I have notified the Attorney General of California about these contemptible fraudsters.

Please just refund my money and I will handle my tax issues myself. Thank you.

They don't the damn job and do it etong time is ran out too get your money back and you still owe the government the exact same amount clan no nothing you pay they are no more than scammers. Oh and they said expiration date for this review

I certainly will not recommend Optima Tax Relief to anyone...now i know that, taking this route (with Optima Tax "deceit") was one of my BIGGEST MISTAKE in life! This company has no business integrity or accountability; it is a COMPLETE WASTE OF TIME consulting this firm, consequently, the interest on your debt with the IRS will continue to grow...DON'T DO IT!!! It has been about 2yrs I contracted the service of this company and made payments per their stipulations: almost $4k in total including a non-refundable consultation fee of $495, yet NO RESOLUTION! I barely get any case update or reasonable feedback from them, but they are constantly requesting for bank statements and other irrelevant documents which is very annoying. I am a REAL PERSON, and not the other ghost or paid actors who are giving 5 star reviews/ratings to this company; and you can reach out to me with my name on any of my social media handles (Facebook, etc.,) for any questions or inquiries on this subject.

A service is a scam. They received my money and do nothing for it, I asked for my money back they told me that it was for research and I didn't get any research records. They giving me the runaround do not trust them

I see all these very large amounts of money reduced to practically nothing. Mine, there was no offer and compromise and they took me for 2000.00 . On top of that did not return one call. Very non caring I saw your reply. I have called numerous times and even wrote a letter. I did not receive any call backs and no responses to my letter. I paid optima 2000. I owed the IRS 10,000. I could have used that 2000 to pay them. Why in the world would I pay more than I owe the IRS. There was no offer and compromise. I'm very dissapointed.

I am a recent believer in optima tax relief. I was helped by Bashar Fakhouri, who is an excellent and very intelligent agent. He walked me through the full process and made sure I understood every step of the process. I would like to thank optima and bashar for their excellent service. I will recommend their service to everyone looking for their type of service.

Optima Tax Relief did nothing their ads represent. They lure you in saying they can help; but they end up taking your money and the IRS will add penalties and interest. Customer service is even worse. They took over 2 years to come up with a resolution that I could have done without them. Stay away

Paid $24,000.00 .Optima Tax Relief could not even establish some kind of connection with IRS for 2 years. My bookkeeper resolved the problem despite Optima Tax Relief

Representative was very helpful and supportive as we covered the procedure in accordance to Optima Tax. I was assured they would be my spokesperson for the IRS. What a repeat.

My experience with Optima Tax has been a wonderful and positive experience. Their expertise, professionalism and prompt responses have been a tremendous benefit towards my Tax resolutions. I am truly blessed to be an Optima Tax client.

Adriana Lopez and the whole Optima team were great to work with from start to finish. It is big relief having Optima on your side dealing with the IRS. We got an IRS resolution that was even better than what we'd hoped for.

Terrible company. Took nearly $6000 from me and promised to help but instead they left me high and dry owing mor to IRS. INVESTIGATE THEM BEFORE YOU HIRE. They are nice and attentive to get you in but after they just say there’s nothing they can do. I was told I could get a refund or at least partial refund but they never contacted me. But don’t be a day late on your payment cause they’ll call you and your whole family trying to get paid. Horrible terrible people. They should be ashamed of there self and to work there.

Took the mess that I accumulated for 8 years. With me owning 18,000.00. And in 4 months reduced it to just over 4,000.00 and that includes Optimas fee. Which is well worth it. Thank you for your hard work and keeping me informed throughout the whole process.

Stay away got tax rebate what Opima advised me off them they done all the work took over 2k for it now HRMC say now i owe them just under 6k how can i fix this mess anyone

If I could give them a minus star I would. I had them fix a 2018 tax issue for which they required me to have them complete my 2020 taxes. They did nothing on my 2018 taxes and incorrectly computed my 2020 taxes. I was never able to discuss my return with the tax preparer because she was always with another customer, and never made an attempt to return a call. Then accepted no responsibility for the incorrect return stating "they could only report on the documents they had", but on their portal all of the relevant documents were there. I now owe more than I would have had I just accepted the IRS penalties. If you also have been harmed by them, please do us all a favor and fill out a IRS Tax Preparer Complaint Complaint Form, a California Consumer Protection Agency Complaint and a complaint to the Santa Ana Better Business Bureau. Perhaps if enough people will complain, one of these organizations will investigate and find that Optima is a predatory scam organization. On 2/17/2023 at 1:55pm, I called Optima at the 800-965-3192 number in response to their reply below. The on hold music began immediately, at 2:02 a Rep came on the line, verified my name, birthdate and SSN, and asked what I needed. I was then placed on hold again at 2:04pm which lasted until 2:07. She came back and said there was no one available to talk to me, but would place a note for a call back. This is pretty much the typical experience with Optima when you can actually talk with one of their Customer Reps, usually they just leave you on hold or hang up the phone. I would be pleasantly surprised if there is a callback.

SCAMMERS. After speaking with Optima, I was advised I was entitled to a tax rebate. They did the paper work and I got a rebate a month later for about £5,000. Roll on a year and the HRMC have now said I owe them £12,000. These guys are SCAMMERS!! Stay well away from them.

John mash was very helpful for my situation very open minded listed to everything I had to say thanks!

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GREAT SERVICE

Getting the job done

It took some time but Optima Tax Relief was able to resolve my case to my complete satisfaction. I would recommend them to anyone who's behiond in taxes and owes the IRS more than they can afford to pay back.

Optima Team is exceptional! Excellent communication! Fantastic experience!

They pretty much do it all for you to me that is a plus and they keep you up dated step by step Charles Dennis

Helped me and my husband to the fullest. I couldn't have asked for a better way. Optima stopped all phone calls from the IRS, and they did the rest. Love this company.

The first thing is, they did everything they could to make my case go as smoothly as possible. Didn’t charge me an arm or a leg for the service. The professionalism and prompt response and information about my case was impressive , Nailed it .. !! I felt, like they really cared about me and my family, and my future..

Have not received resolution yet

Start the year right, choose not to use Optima Tax Relief for tax assistance. I have posted numerous negative reviews about these crooks. For over 18 months after firing them, I still have not received a refund for the $10,000 that I paid them to resolve my case. Why did I fire them? (1) Did not stop the garnishments. (2) Did not reduce tax burden at all. (3) Did not come up with an affordable payment plan. (Could of come up with with a better plan talking to the IRS myself.) (4) Slow with information about my case. (5) Contacts were changed several times. (6) Do not care that you need the money they will not refund you. (7) They are nothing but criminals. I wish I had never contacted them.

Optima not only failed to fix my 2017 taxes that I originally came to them for, they screwed up my 2020 taxes by failing to include a W2 and 1099R. I don't think they did anything on my behalf for my 2017 taxes other than submit the same paperwork that I could have done as I received no break in penalty fees. And even though they completed my 2020 taxes incorrectly, they said they have no responsibility because I submitted them. I would not have submitted them had I been able to discuss the return with them. In the month before April 2022, I called them between 30-40 times, almost always placed on hold, almost always for 20-30 minutes. Then, either I was hung up on or disconnected. As a result of my interaction with Optima, I now owe the IRS penalties for two returns, still haven't got my 2020 taxes straightened out, and have lost my job because of the indebtedness. DO NOT USE OPTIMA TAX SERVICE.

Every question I had, someone from Optima was available to answer, the service was outstanding, considering the fact that Covid did interrupt, but I would like to say that Optima stood their ground and in the end I am very satisfied with the outcome of my case, great job to all those who helped and thank you all and have a Happy New Year.

Optimal made a difficult situation so much less painful. There was no judgement, just support. The customer service has been great. They have great patience.

My fiance did not want to get married until I settled my unfiled taxes. The great team at Optima never judged, just got down to getting me current. Not only did they get me current, they got me money back. My wife and I are very grateful.

Wow, I guess some of the reviews on here are just what I want to write. I paid them over 2500 and the result at the end for almost a year was the same as I would’ve done if I would’ve called the IRS to do payments nothing was lowered. I didn’t get help for nothing. It was just a waste of a whole year for them to just told me my monthly payments, and still had to pay the same thing. I highly recommend you look for someone else. They take your money they make you wait for months to say here’s your monthly payment and you still have to pay the same amount you owe the IRS.

I had Optima resolve a 2017 tax issue from another company incorrectly filing out the return. As part of the agreement, I agreed to let them complete my 2020 tax return. My penalty for 2017 remained what it was, and the IRS Rep I called stated they had never heard from Optima on my case. I submitted all of the documents for 2020 in the February-March timeframe and basically never heard from them again until I started calling them in April. Between 1 April and 15 April I made between 30-40 telephone calls. I either got a busy signal, got through to be put on hold which usually lasted between 10-30 minutes. Once taken off hold, the first time I actually got to talk to a real person, I was told they were still working my return and would contact me when it was done. The next time I called, I was put on hold for 20-30 minutes and then a person picked up the phone, I could hear discussion in the background, and then I was hung up on. On two occasions I was told my tax preparer was with other customers and would contact me. No return call. I was never was able to contact the tax preparer to discuss the return before my return was submitted and of course, it was submitted incorrectly. When I got the letter from the IRS stating that my return was missing a W2 and a 1099DIV, I called Optima and emailed them a copy of the letter. In talking to an Optima Rep, she told me that it was not their fault that the return was incorrect, they had left out a W2 and a 1099DIV which I had provided, and it was their responsibility to discuss the return with me before it was submitted. I have filed a Return Preparer Complaint Form 14157 with the IRS, submitted a complaint to BBB of Santa Ana and to California Consumer Protection. Do not use their services, you can do better negotiating with the IRS yourself.

The say they can help you with IRS problems. They milk you until it to late with no results while paying thousands of dollars to this company. Anyone using this company beware.

To whom concern on my tax paper indicate that I may qualify for up to 99%tax debt relief the only letter I get from unemployment benefits guide! That all I get

Here are a few words that describe what I think of OPTIMA TAX RELIEF. They still have not refunded my money for no service. So, here is my short list of words that descibes OTR. Criminals. Crooks. Gangsters. Swindlers. Bandits. Heisters. Hoodlums. Scoundrels. Thieves. Pilferers. Cheats. Ripoff Artists. Conmen. Fraudsters. Grifters. Connivers. Misfits. Miscreants. Cretins. Imbeciles. Morons. Evil. Bad Guys.