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Optima Tax Relief Review

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Reviews 2,809

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Michael Graw
Michael Graw
Mar. 11, 20214 min read

Optima Tax Relief summary

Optima Tax Relief is a national tax relief service that can help you resolve issues with the IRS or state tax agencies. The service offers a free initial consultation and its prices for working on your case are in line with the industry average. Optima Tax Relief can help with a variety of situations, including tax liens, back taxes, and audits. The company has an A+ rating with the Better Business Bureau and has resolved over $1 billion in debt.

Pros

  • Free initial consultation
  • Pricing is in line with industry average
  • Dedicated case manager

Cons

  • Pricing varies widely by case
  • No in-person offices

Optima Tax Relief Optima Tax Relief View Rates

Why Go with Optima Tax Relief

Optima Tax Relief is a fast-growing tax relief service that has resolved over $1 billion in debt since launching in 2011. The company has an A+ rating with the Better Business Review and customer reviews are very positive. Additionally, Optima Tax Relief was listed on Inc 5000 Magazine’s Fastest Growing Companies in America list for 6 consecutive years. 

Optima Tax Relief offers a free initial consultation to get a sense of what the service can do for you. The service handles a wide range of issues and can help resolve tax liens and penalties, address back taxes, negotiate a settlement with the IRS, or assist you through an audit. Optima Tax Relief’s pricing is in line with the industry average, although how much you’ll pay depends on the specifics of your case.

What’s Offered

  • Free initial consultation
  • Dedicated case manager
  • Online account portal

Highlights

Optima Tax Relief can help with a variety of tax issues and offers a free consultation to help determine what the company can do for you. If you proceed with discovery and resolution, you get a dedicated case manager, an online account portal, and access to phone and email support. Optima Tax Relief’s team is made up of in-house tax attorneys and enrolled tax agents with experience working with the IRS.

  • Free initial consultation
  • In-house tax attorneys and agents
  • Online account portal and phone support
  • Works with a wide range of tax issues

Types of Debt Covered

Optima Tax Relief works on most types of state and federal debt issues. This service can help you remove a tax lien or end wage garnishment, negotiate a settlement with the IRS for back taxes or underpayment, and can defend you during an audit. The company also works with small businesses to help you negotiate a payroll tax settlement with the IRS. Optima Tax Relief does not guarantee results, although the company tries to set clear expectations during the initial consultation and discovery process and offers a 15-day money-back guarantee after you sign up with the company.

Site Security

Optima Tax Relief’s website is secured by SSL (Secure Socket Layer) encryption. The company doesn’t require you to enter any personal information on the website other than your contact details. The online account portal is encrypted by SSL and TLS (Transport Layer Security) to keep your financial documents secure. In addition, Optima Tax Relief takes your privacy seriously and does not share your information with third-party services.

Help & Support

Optima Tax Relief offers support by phone and email from 8:30am to 5pm PST, Monday to Friday. When you sign up for the service, you are assigned a dedicated case manager who you can contact directly for updates about your case. In addition, all current clients have access to an online portal where you can monitor the status of your case and upload documents.

Phone: 800-536-0734

Address

Optima Tax Relief, 3100 S. Harbor Blvd., Suite 250, Santa Ana, CA, 92704

Summary

Optima Tax Relief is a tax relief service that has resolved over $1 billion in debt for its clients over the past 10 years and earned an A+ rating from the Better Business Bureau. The service works on a wide range of tax issues and offers a free initial consultation to help you understand how the company can help with your case. Clients have access to an online account portal and a dedicated case manager, making it easy to stay up to date with the progress of your case.

Methodology

This review was created using information from the Optima Tax Relief website and customer reviews from the Better Business Bureau.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Optima Tax Relief
Optima Tax Relief
ExcellentReviews 2,809
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Trustpilot reviews

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Optima Tax Relief
ExcellentReviews 2,809
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Excellent
80%
Great
11%
Average
1%
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1%
Bad
7%
  • author
    Eugene Gaul
    a day ago
    services

    Very helpful

    ...

  • author
    Monica Charles
    Jan 01, 1970
    Review

    The process was costly, everyone was nice it was a lot of paperwork to submit. I am in the final stage with the IRS.

    ...

  • author
    Earlie Hill
    3 days ago
    My representative was very happy…

    My representative was very happy helpful to me on today 9/25/22and I’m very appreciative…

    ...

  • author
    Amanda
    3 days ago
    Robert was knowledgeable and HELPFUL

    Robert was knowledgeable and HELPFUL. Walked me through every question/concern. These teams will find the answer if they don't have the answer! Great working with someone who cares! Thanks!

    ...

  • author
    customer
    Jan 01, 1970
    Very Helpful

    Looking forward to working with the company. Very polite over the phone.

    ...

  • author
    James
    Jan 01, 1970
    I had several years of unfiled tax…

    I had several years of unfiled tax returns and was contacted by IRS with a demand for payment. I contacted Optima and they took over from that point. I didn't get any further notices from IRS. Optima is currently working on arrangements for me to pay my back taxes at a rate that I can afford. Everyone at Optima is extremely professional and knowledgeable. They have made me feel comfortable with what had been a serious problem.

    ...

  • author
    Jerry L Moseley
    Jan 01, 1970
    Excellent service from the start

    Excellent service from the start. Immediately I had peace of mind. Thank you to all your wonderful staff.

    ...

  • author
    D.R. Stevens
    Jan 01, 1970
    I had been dealing with IRS for a long time on my own and using enrolled agents.

    I had been dealing with IRS for a long time with a lot of back and forth. Finally got to a point where I needed someone to intervene, optima did and the result is satisfactory.

    ...

  • author
    Keith - San Pedro, CA
    Jan 01, 1970
    So far so good when I asked a question…

    So far so good when I asked a question I get quick response I also like that your not placed on hold and can always reach someone via email ect.

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  • author
    Chakira
    Sep 23, 2022
    Thank you guys for everything

    Thank you guys for everything. I was really optimistic about using a tax service but I’m glad I did. I didn’t have to do any foot work. They did the investigations and filed everything. I’m so relieved.

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  • author
    Dr. Onyeisi Stephen Ogbomeh
    Sep 23, 2022
    This company has no business integrity…

    This company has no business integrity or accountability; it is a waste of time consulting this firm, consequently, the interest on your debt with the IRS continues to grow...DON'T DO IT!!! It has been almost 2yrs I consulted the service of this company and made all the payments: almost $4k in total including consultation fee of $495, yet NO RESOLUTION! I barely get any case update or feedback from them, but constant request for bank statements which is very annoying. I certainly will not recommend Optima Tax Relief to anyone...no doubt, taking this route was one of my BIGGEST MISTAKEs!

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  • author
    D.O.Gordon
    Sep 23, 2022
    Fix my back taxes

    It took a long time. My wife used to manage all our accounts and passwords. And when my wife passed away I was left trying to rebuild my life without her. I had nooo idea how to file or repair my back taxes and the professional help of OptimaTax was worth every penny. Thank you.

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  • author
    customer
    Sep 23, 2022
    Quick service and friendly

    Optima really put me at ease in knowing they are representing my in my tax situation. Thank you.

    ...

  • author
    Joseph Chappell
    Sep 23, 2022
    Excellent service very helpful

    Excellent service very helpful Professional

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  • author
    customer
    Sep 23, 2022
    So far

    So far, everything was explained very thoroughly to us and communication has been excellent.

    ...

  • author
    Darlina
    Sep 22, 2022
    Wonderful

    My experience Optima was one of greatest. Everyone I spoke with was awesome and very helpful. I will tell everyone about Optima tax who needs tax help.

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  • author
    Kevin
    Sep 22, 2022
    Communication lines are always…

    Communication lines are always available and they seem to really care about the situation at hand

    ...

  • author
    Lori J Cox
    Sep 22, 2022
    So far so good

    So far so good. Good service. I am still working through my case but so far, they have been helpful, courteous and attentive to my questions. Although I am not completly through the process, i would recommend them if you are looking for help.

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  • author
    DAVID WALSH
    Sep 22, 2022
    Very good service

    Very good service

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  • author
    Joyce Robinson
    Sep 21, 2022
    My experience with Fred was very…

    My experience with Fred was very informative for the first time he helped me understand the process his personality was very warm but professional at the same time he is an asset to your company. 🙂

    ...

  • author
    Christopher Dean
    Sep 21, 2022
    I experienced excellent service on my…

    I experienced excellent service on my phone call. Thank you for your kindness.

    ...

  • author
    Skw
    Sep 21, 2022
    So far

    So far, so good! Excellent rating will be when this is all over.

    ...

  • author
    Missy Thurman
    Sep 20, 2022
    Excellent customer service

    Excellent customer service! They took away a lot of stress!

    ...

  • author
    customer
    Sep 20, 2022
    Great experience and resolution

    Went through a couple reps at first, but once I had one that stuck was great to work with, always followed up and communicated and got over $100,000 waived.

    ...

  • author
    customer
    Sep 20, 2022
    I know you may be iffy but these people…

    I know you may be iffy but these people helped me they did. Just get them all the info they need and they will get on getting though right .

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  • author
    Mark Cragin
    Sep 20, 2022
    The representative was very helpful and…

    The representative was very helpful and knowledgeable. Finally the required documentation is received and we can move forward. 🙂

    ...

  • author
    Andrea Boone
    Sep 20, 2022
    I have been with Optima Tax for several years…

    I have been with Optima Tax for several years and have felt that Optima Tax has had my best interest at heart.

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  • author
    AX
    Sep 19, 2022
    Optima Tax is truly your solution

    At every step in the process,every agent has been helpful, professional and strive in accuracy. I cannot say enough about Optimal Tax this is the Hub - the go to place if you have any tax issues, you won't regret it!

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  • author
    customer
    Sep 19, 2022
    I was given the best customer service

    I was given the best customer service. Everything was explained to me in detail and representative was very helpful.

    ...

  • author
    Cindy
    Sep 18, 2022
    Staff has been consistently prompt

    Staff has been consistently prompt, friendly, and very helpful during this entire process. They are like a well-oiled machine moving you through the initial, research, and settlement process while making it as stress free as possible. Staff knowledge and guidance is much appreciated.

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  • author
    Cynthia Wells
    Sep 17, 2022
    Optima Tax relief has been my best…

    Optima Tax relief has been my best friend throughout this process. I think I would have lost my mind without their guidance.

    ...

  • author
    Teresa Holland
    Sep 17, 2022
    Pleasant helpful offered additional…

    Pleasant helpful offered additional information if further needed

    ...

  • author
    Linda Boynton
    Sep 16, 2022
    Great company! Prompt, courteous, thorough!

    I received a reply from my first contact with Optima very promptly. Everyone to whom I have spoken has instilled me with confidence. Each person was courteous and took the time to explain everything to me, including information needed from me and how the process works.

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  • author
    Tammie
    Sep 16, 2022
    Very good. Very understanding. Help me out very well

    Very good experience. Work very well with me. I was very pleased. Yes I would recommend other people to come to you guys for help also

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  • author
    Jerald Myrick
    Sep 16, 2022
    Optima is the Ultimate solution

    Well I've been seeing your Commercials for some years now, Since I've become Disabled since November 2014 I've decided to go with Optima Tax Relief to clean up my taxes and my Credit.

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  • author
    Lester Smith
    Sep 15, 2022
    I’m happy with the process of the…

    I’m happy with the process of the program and the team that helped me. I feel a lot better now that my tax issues have been resolved.

    ...

  • author
    customer
    Sep 15, 2022
    I called to find out some information…

    I called to find out some information pertaining to my case. Terence took my call. I let him know why I was calling. He asked for some information to make sure it was me. He transferred me to a Case Manager. He was very professional

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  • author
    customer
    Sep 15, 2022
    I have good experience with customer…

    I have good experience with customer service

    ...

  • author
    customer Lambert Austin
    Sep 15, 2022
    Superb!

    Fast, simple, outstanding help.

    ...

  • author
    Consumer
    Sep 14, 2022
    Excellent service

    In my conversation with Veronica Morales, she was professional, knowledgeable, respectful, allayed my fears, encouraging, humble, lifted up company and other employees. I appreciated how she was able to respond to my questions and concerns and really appreciated that she was the one who responded to my call. Truly an asset to company and the clients that you serve. Thank you for such an employee. Samuel L Criss Sr.

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  • author
    Sheila Carter
    Sep 14, 2022
    I am so thankful for the service that… I highly recommend your services

    I am so thankful for the service that I’ve received from this company.. When I first signed up I felt like the world lifted off of my shoulders.. And now that I’m done I’d recommend this service.. THANK YOU ALL A MILLION TIMES OVER AND OVER AGAIN💕

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  • author
    Peggy Anderson
    Sep 13, 2022
    Thanks Optima Tax Relief!

    We needed help and Optima Tax Relief was there for us every step of the way. So many nice people that really cared. We were always answered in a timely manner when we had questions. We would highly recommend Optima Tax Relief if you have a tax situation that you need help with. Thank you Optima!

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  • author
    Rebecca D Little
    Sep 13, 2022
    Optima Tax Relief has been just that

    Optima Tax Relief has been just that, a relief. The tax team is very helpful, patient and knowledgeable. Also, they have an awesome customer service team. I've spoken to Karen Ordorica, she was very patient, professional,calming and so helpful. She helped me to get answers to my questions quickly and with a deep concern. I truly appreciated her help.

    ...

  • author
    Teresa Malone
    Sep 13, 2022
    I called Optima for an update on my…

    I called Optima for an update on my 2021 and 2020 tax returns. Clarence was very polite and connected me to the representative who could answer my questions.

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  • author
    Donald R Tuck
    Sep 13, 2022
    Tax resolution

    I have been pleased with the process so far and look forward to resolving my tax issues

    ...

  • author
    Mutrice
    Sep 13, 2022
    My experience with Optima tax is always…

    My experience with Optima tax is always very professional. Everyone I’ve spoken to has been very knowledgeable very nice and definitely very professional. Any time to call there It is always someone to help you I appreciate them very much I would definitely recommend them

    ...

  • author
    customer
    Sep 13, 2022
    Can't think of her name but she was…

    Can't think of her name but she was very professional. Explained everything thoroughly. Gave me a secure feeling on the service I was purchasing.

    ...

  • author
    Alphonso F.
    Sep 13, 2022
    Optima did a great job

    Optima did a great job. I am truly satisfied. Thank you!

    ...

  • author
    customer
    Sep 12, 2022
    The employees of Optima Tax Relief were…

    The employees of Optima Tax Relief were a really big help in helping me come to understand the problem with the IRS. I felt they were very professional and took good care of me. Optima brought me to the place of resolving an overwhelming amount of just not knowing where I stood with monies owed. Now I’m free and know I can move on. - Julissa R

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  • author
    Denisha Brown
    Sep 12, 2022
    Great service!

    Really good service so far. They have explained things in a clear concise manner. I’m not good with tax stuff or the lingo but I feel very comfortable leaving my issues in their hands

    ...

  • author
    Janna Duncan
    Sep 12, 2022
    Terrence was my customer service help…

    Terrence was my customer service help and he was easily a 10 on a 10 scale — 10 being excellent. Thanks for the great help. He was very knowledgeable and made me feel very comfortable. Janna Duncan

    ...

  • author
    J r Villafranca
    Sep 11, 2022
    Great customer service

    I believe his name was Terrence was very professional and spoke with him on Friday, September 9, 2022 very professional very courteous and options what I could do wonderful experience

    ...

  • author
    Consuelo Ozuna
    Sep 10, 2022
    Satisfied customer

    Everyone was polite, informative, n patient with me, considering I knew nothing of your process

    ...

  • author
    Jason Gonzales
    Sep 09, 2022
    when I received the call from Optima…

    when I received the call from Optima tax, saying the IRS accepted my offer. It was like a weight was lifted off my shoulders. My case worker Alexa De la Tore has been great through the process, and I'm not the easiest person to deal with. Thanks to all the people who worked on my case. I'd recommend Optima Tax Releif to anyone who needs tax help!

    ...

  • author
    Alan Jaquish
    Sep 09, 2022
    This Company stole

    This Company stole, deceived, mislead, mishandled, dumped me, then offered back $300 only if I signed their shut up form!! Start day 11/2020 paid approximately $2650 I explained that I only needed their help with mostly duplicate 940 and 941 tax filing forms between 2008-2018. They assured me that it was possible to help to see if they would try to negotiate. Paid 2,250 around December Optima filed a business tax filing extension request to IRS which I asked them to not repeat mistake which I first requested in Dec. I told them that I already filed it and no filing extension was needed. Started complaining many times in May 2021 that nothing was being done, please expedite. No return calls as originally promised. Continued complaining October/November and received bad attitude from one lady. I suggested to her that I am your customer. Asked for another case manager. Complained in Dec again that nothing has happened yet and that I am still receiving IRS letters. In January 2022, an agent from Optima asked me to sign a new business tax filing for 2018, claiming the IRS did not receive it, for which I said we should not go through that phase because they already received that year filing, to which I said that I had electronic receipt of receivership from IRS. His English was very bad until he finally understood after a few days of explanation. I called Optima and they said to ignore that department afterwards. Feb. Optima Tax again filed another business tax filing extension to which I complained again and reminded them that they promised me that they would not repeat this back in the previous year. I again said that I had already filed it with the IRS. April Case manager called and said,”We are closing your account because nothing else can be done, and the accountant said that it wasn’t worth it to deal with the duplicate 940/941’s”. I said they promised to try to see if something can be done with that and the only thing optima tax did was make payment arrangements which is something that I could have done on my own, and they said it wasn’t worth it to discuss with them the 940/941’s. I asked for a very reasonable settlement offer of returning half of $2,250 to reduce both of our losses to which they declined. Aug Optima offered a little over $300 from my dissatisfaction, they said, which I declined.

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  • author
    Ernest Edgar
    Sep 08, 2022
    I got a great settlement with the IRS…

    I got a great settlement with the IRS and optima did everything.

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  • author
    customerRussell Mendenhall
    Sep 08, 2022
    Being older I would prefer written…

    Being older I would prefer written papers on what I need to do. Especially at the beginning. Everyone was very professional and I truly appreciate each person who help me with their guidance. As a 74 year old all the things we have to do on line was harder than I thought as I do business on my phone by e-mail text or phone calls. I would like to say it was very well done.

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  • author
    TWANA
    Sep 07, 2022
    Okay experience So Far

    So far, my experience has been an okay one. My case is still in process. Optima hasn't been in constant contact with me to let me know how things are or what to expect next. I only gave 3 stars because I can't do 2 1/2 stars.

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  • author
    Renz
    Sep 07, 2022
    Customer Service terrible

    Very rude customer service I was inquiring for tax consultation and this guy asking me if I was joking, asking me if I'm wasting other people time, and just hang up on me. Never use this service. Unprofessional

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  • author
    customer
    Sep 07, 2022
    Quick and clear

    Quick and clear

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  • author
    Robin Scott
    Sep 06, 2022
    I'm very happy with the service I have…

    I'm very happy with the service I have received so far.

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  • author
    customer
    Sep 06, 2022
    The representatives were professional

    The representatives were professional, knowledgeable and provided me with a detailed description of the process

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  • author
    customer
    Sep 06, 2022
    Very friendly and took the time to…

    Very friendly and took the time to explain everything in detail.

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  • author
    Sandra Jones
    Sep 06, 2022
    Great job done.

    My bank account was levy, because IRS reinstated to collect on my balance owed, after giving me a pass on paying back owed taxed in 2015. They instated to collect in November 2021. My brother gave me Optimal Tax Relief phone number and I called. As of today, 9-6-2022 I am glad to say I received my final resolution and it was confirmed. Great job done, thank you very much to all involved and each conversation was professional and pleasant. Thanks again. Sandra Jones

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  • author
    Michael Majure
    Sep 06, 2022
    The process was long but the results…

    The process was long but the results were good. Thanks

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  • author
    Neil Edwards
    Sep 05, 2022
    A Load Off My Shoulders

    I got behind on three years of income taxes. A friend of mine mentioned Optima so I made a call. Optima's negotiations with the IRS have been a lifesaver for me. They obviously have tax knowledge that I don't have. I let them work with the IRS and that freed me up to just do my job. I'm very pleased with the help I've received from Optima.

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  • author
    David
    Sep 05, 2022
    Everything was good

    Everything was good

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  • author
    Keyes
    Sep 05, 2022
    Process was very good

    Process was very good, the only thing that needs to be looked at or payed attention to; is the best time to contact! I was always getting my calls at work.

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  • author
    Roderick williamson
    Sep 04, 2022
    My overall experience was very good but…

    My overall experience was very good but there was a language varia with one of your representatives that caused a little problem but we worked it out and I wouldn’t of went nowhere nowhere else to have this done you guys done outstanding job thank you so much

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  • author
    Rodney Backholm
    Sep 04, 2022
    Don't let Optima Tax Relief ruin your finantial health!

    Don't let Optima Tax Relief ruin your financial health. They said they could help me with my tax situation for only $10,000. Well they did not help and they will not refund my money. Now I cannot get my money back from OTR and I have to pay another tax relief agency to fix the same situation. Master ripoff artists.

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  • author
    customer
    Sep 03, 2022
    From the initial call

    From the initial call with Kyle and my follow up callback, it has been a good customer service relationship. I feel confident that Optima will continue to provide excellence service with my current tax issue with the IRS.

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  • author
    customer
    Sep 02, 2022
    Everyone so far has been friendly and…

    Everyone so far has been friendly and very helpful. I am so glad that I was told about this company. I wish I knew about it earlier. Thank you

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  • author
    M. Hart, a very satisfied cust
    Sep 02, 2022
    I'm shocked by Optima's results!

    I'm thoroughly delighted with the results received by Optima Tax Relief. They were professional, supportive, and thorough. All IRS debt was forgiven, all liens removed, and all pressure dissolved from the start. It took time to complete the full process, but in the end, it was very well worth it. Don't expect quick fixes here. Be patient and know that Optima has your back.

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  • author
    Reginald Zeigler, Sr.
    Sep 01, 2022
    Relieved

    I was referred to Optima by a friend. Although I filed my taxes every year, i did not pay the balance owing for each year. I wind up owing the IRS over $47,000 for back taxes from 2006-2020. I could not get into a Settlement Agreement with the IRS until I paid off my tax years 2006 & 2007 which was $11,000, no way I could pay that. I decided I needed some professional help and took my friends advice and called Optima. This was the best call I ever made. They made me feel at ease. I got into an agreement with Optima to help me reduce my debt with the IRS and get into an agreement with them. You will have to be patient and trust that Optima is working on your behalf. I didn’t have to worry about my check being garnished or collection notices from the IRS. When all was said and done, Optima was able to bring my $47,000 debt down to $20,000 and was able to get me into an affordable monthly payment plan with IRS. I am extremely great full to Optima for helping me to relieve this burden, keeping informed on the progress of my case, your friendliness and for being one-hundred (100)!

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  • author
    Customer
    Sep 01, 2022
    N/Aa

    See ya next year jk lol.

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  • author
    Tom and Eula customer
    Sep 01, 2022
    We had a positive and pleasant experience with Optima.

    We tried to file back taxes on our own but quickly found out that there was more to it than we knew. We contacted Optima and they reviewed our case, set up a payment plan for fees and went to work. The team went to work and got things done quickly and right. They soon notified us that we would be getting refunds instead of having to pay, like we expect. They kept in contact and explained things every step of the way. We are very pleased with our experience and definitely recommend them.

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  • author
    Elyse
    Sep 01, 2022
    Optima is a good option

    Optima is a good option, and they know how to properly deal with the IRS on your behalf. Not cheap but worth it in the long run.

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  • author
    Keith Chatterton
    Sep 01, 2022
    Optima Tax Relief was a tremendous help…

    Optima Tax Relief was a tremendous help with getting my life back in alignment with the IRS. I had four years of business, back taxes that required help in formatting and presentation to the Government. Thanks to Optima Tax Relief, today I am fully compliant with the IRS.

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  • author
    Carmen
    Sep 01, 2022
    My experience with Optima Tax Relief…is Excellent

    My experience with Optima Tax Relief has been awesome they are very knowledgeable and helpful. All the stress I was under is gone and I feel I can breathe again!

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  • author
    Anthony
    Aug 31, 2022
    The staff is very friendly and polite

    The staff is very friendly and polite. They also assured me that they will work hard to resolve my case. Thanks

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  • author
    Nick Russell
    Aug 31, 2022
    Very friendly and communicative

    Very friendly and communicative

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  • author
    Lane Hays
    Aug 31, 2022
    Awesome people

    Awesome people, great knowledge, always friendly and professional,

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  • author
    Terry Hobbs
    Aug 31, 2022
    I didn't know what to expect from the…

    I didn't know what to expect from the IRS so I used Optima Tax Relief to help me with my past and what a good decision I made they helped remove the stress and made living a little easier, thank you Optima Tax Relief and I would highly recommend Optima Tax Relief great job. Sincerely Terry Hobbs

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  • author
    Pamela Lewis
    Aug 31, 2022
    Optima Tax is a relief.…

    My experience with Optima Tax Relief was beyond my thinking of what they did for me.

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  • author
    TY R. MORRIS
    Aug 31, 2022
    The level of professionalism

    The level of professionalism and human sanity that was on a personal level cannot be explained when in a situation I was in from human error that wasn't mine with the IRS....Optima employees that I dealt with over 8 months always talked me down and explained everything to calm me down and not stress out and explode...I will continue to promote this company and employees based on being true humans as well as professionals to any person I find that needs this level of recovery...God bless all of you...

    ...

  • author
    ted seay
    Aug 31, 2022
    simple communication

    uploaded many documents apparently in the wrong format time sensative no communacation at deadline i called to be told documents i painstakingly gathered and uploaded were unacceptable streamlining document protocols (dos-donts in document uploads would help )early warning protocols would be advantageous for people on the hot seat simple communication is key

    ...

  • author
    customer
    Aug 30, 2022
    The employees are very helpful

    Employees are very helpful and explaining everything to me and Apple appreciate the help from all the information that was told to me and I will recommend this to my friends and family who has tax problems.

    ...

  • author
    customer
    Aug 30, 2022
    They were able to help us establish an…

    They were able to help us establish an affordable payment plan. In addition, the team support was both courteous and professional.

    ...

  • author
    customerJean Randolph
    Aug 30, 2022
    So far I have not had any bad…

    So far I have not had any bad experience.when the employees call they are respectful and helpful.Thank you OPTIMAL RELIEF

    ...

  • author
    Robert McClelland
    Aug 30, 2022
    A Team of True Professionals.

    Personally I can only say....Thank you for the patience, understanding, and constant helpfulness handling my tax issues. Finally, giving me the peace of mind that my tax issues are in the hands of True Professionals. Thank you.

    ...

  • author
    customer
    Aug 30, 2022
    Very good

    Very good customer service

    ...

  • author
    customer
    Aug 30, 2022
    My agent was thorough and kind and I…

    My agent was thorough and kind and I really appreciated his communication.

    ...

  • author
    Quincee Jolly
    Aug 29, 2022
    Great experience

    I Quincee Jolly realized It really was a great job by the Optima tax team, very helpful and persice.

    ...

  • author
    Manny
    Aug 29, 2022
    Tax issues resolved

    Thank you for solving my tax issues. Answered all my questions and kept me informed thru the entire process.

    ...

  • author
    Art Smith
    Aug 29, 2022
    Victory

    I owed the IRS for back taxes and unfiled taxes and audit by them. I decided to give Optima tax relief a call. They were able to help me settled my debit.

    ...

  • author
    Hopefully
    Aug 29, 2022
    Waiting to see

    To keep it simple for people I spoke with was very understanding and respectful to my situation. They are working on the best solution for me right now.

    ...

  • author
    Ed F
    Aug 28, 2022
    So Far So Good

    My case is in the resolution stage and everyone I have dealt with so far has been professional and friendly. They have been very patient with me on the phone as I often ask them to repeat things due to a hearing impairment. Special thanks to Lori and Cherry!

    ...

  • author
    Customer
    Aug 28, 2022
    I was in debt and didn't know how to…

    I was in debt and didn't know how to get out I was recommended to see optima texasee optimistic and the team that I hate work with me and get me to where I am comfortable comfortable and satisfied thank you so much.I was in debt and didn't know how to get out I was recommended to see optima texasee optimistic and the team that I hate work with me and get me to where I am comfortable comfortable and satisfied thank you so much.

    ...

  • author
    Rodney Backholm
    Aug 28, 2022
    Just call Optima Tax Relief predator

    Just call Optima Tax Relief predator. They are more interested in stealing your money, than protecting your wealth or protecting your well being. They are not qualified or willing to fight the irs for you. They just roll over and let the irs tell them what you should do. Find a company with tough tax lawyers. Stay away from otr's limp-wristed beta's.

    ...

  • author
    customer
    Aug 28, 2022
    Knowledgeable

    Knowledgeable, quick clear responses

    ...

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