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Optima Tax Relief Review

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Reviews 2,178

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Michael Graw
Michael Graw
May. 03, 20214 min read

Optima Tax Relief summary

Optima Tax Relief is a national tax relief service that can help you resolve issues with the IRS or state tax agencies. The service offers a free initial consultation and its prices for working on your case are in line with the industry average. Optima Tax Relief can help with a variety of situations, including tax liens, back taxes, and audits. The company has an A+ rating with the Better Business Bureau and has resolved over $1 billion in debt.

Pros

  • Free initial consultation
  • Pricing is in line with industry average
  • Dedicated case manager

Cons

  • Pricing varies widely by case
  • No in-person offices

Optima Tax Relief Optima Tax Relief View Rates

Why Go with Optima Tax Relief

Optima Tax Relief is a fast-growing tax relief service that has resolved over $1 billion in debt since launching in 2011. The company has an A+ rating with the Better Business Review and customer reviews are very positive. Additionally, Optima Tax Relief was listed on Inc 5000 Magazine’s Fastest Growing Companies in America list for 6 consecutive years. 

Optima Tax Relief offers a free initial consultation to get a sense of what the service can do for you. The service handles a wide range of issues and can help resolve tax liens and penalties, address back taxes, negotiate a settlement with the IRS, or assist you through an audit. Optima Tax Relief’s pricing is in line with the industry average, although how much you’ll pay depends on the specifics of your case.

What’s Offered

  • Free initial consultation
  • Dedicated case manager
  • Online account portal

Highlights

Optima Tax Relief can help with a variety of tax issues and offers a free consultation to help determine what the company can do for you. If you proceed with discovery and resolution, you get a dedicated case manager, an online account portal, and access to phone and email support. Optima Tax Relief’s team is made up of in-house tax attorneys and enrolled tax agents with experience working with the IRS.

  • Free initial consultation
  • In-house tax attorneys and agents
  • Online account portal and phone support
  • Works with a wide range of tax issues

Types of Debt Covered

Optima Tax Relief works on most types of state and federal debt issues. This service can help you remove a tax lien or end wage garnishment, negotiate a settlement with the IRS for back taxes or underpayment, and can defend you during an audit. The company also works with small businesses to help you negotiate a payroll tax settlement with the IRS. Optima Tax Relief does not guarantee results, although the company tries to set clear expectations during the initial consultation and discovery process and offers a 15-day money-back guarantee after you sign up with the company.

Site Security

Optima Tax Relief’s website is secured by SSL (Secure Socket Layer) encryption. The company doesn’t require you to enter any personal information on the website other than your contact details. The online account portal is encrypted by SSL and TLS (Transport Layer Security) to keep your financial documents secure. In addition, Optima Tax Relief takes your privacy seriously and does not share your information with third-party services.

Help & Support

Optima Tax Relief offers support by phone and email from 8:30am to 5pm PST, Monday to Friday. When you sign up for the service, you are assigned a dedicated case manager who you can contact directly for updates about your case. In addition, all current clients have access to an online portal where you can monitor the status of your case and upload documents.

Phone: 800-536-0734

Address

Optima Tax Relief, 3100 S. Harbor Blvd., Suite 250, Santa Ana, CA, 92704

Summary

Optima Tax Relief is a tax relief service that has resolved over $1 billion in debt for its clients over the past 10 years and earned an A+ rating from the Better Business Bureau. The service works on a wide range of tax issues and offers a free initial consultation to help you understand how the company can help with your case. Clients have access to an online account portal and a dedicated case manager, making it easy to stay up to date with the progress of your case.

Methodology

This review was created using information from the Optima Tax Relief website and customer reviews from the Better Business Bureau.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews

See what some costumers are saying about Optima Tax Relief
Optima Tax Relief
ExcellentReviews 2,178
on
Excellent
81%
Great
10%
Average
1%
Poor
1%
Bad
7%
  • author
    GK
    2 days ago
    Optima Rescued Me

    I had a horrible tax issue! I was working and not enough taxes were coming out of my paycheck needless to say this has been going on for years and I owe back tax in excess of 50 K I contacted optimal tax relief told him what my issues were and they were able to halt liens and all other tax issues for me I would highly recommend Optima

    ...

  • author
    HECTOR YEDRA
    2 days ago
    got scamed

    hello, good people. my nameis Hector Yedra. i contacted and pay for representation from OPtima Tax Relief. what i got from these people was only lies. they were calling me almost everyday to earn my business. when they convince me and I trust them to represent my case. they stoped the communication for months. i tried to contact someone to ask about the status of my case but no response at all. after months some lady call me to let me know she was on vacation and just came back to work. she turn in my case to the tax advisor to review and communicate with me. no communication no email no nothing !!! after 90 days i received a notification from the IRS to inform that they received a ON LINE request to set up an agreetment to pay off the whole amont. i was shock to know i paid $1400 dollars just for someone ON LINE request and agreetment to pay the whole amount. please, my friends do not make the same mistake i did. call the IRS they will work with you to resolve your case the best way possible. Optima Tax Relief scams the good people that desperate look for help to resolve any ploblems with the IRS. i regret to trust Optima Tax Relief. i will for sure to look for legal advice to recover my money from Optima Tax Relief. DO NOT MAKE THE SAME MISTAKE I DID.

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  • author
    Karen Pittman
    3 days ago
    Optima tax was great

    Optima tax was great. The very first day that I contacted them and explained my tax issues with them they kept me abreast of where they were in the process. What really impressed me was when I found out I owed taxes for 2020 they took it upon themselves and contacted IRS to get them to include that tax year in my final payment. I was so excited because I had tried contacting IRS for days and could never get through. I highly recommend Optima Tax.

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  • author
    customer
    3 days ago
    You got my taxes reduced to 500 from…

    You got my taxes reduced to 500 from 40000 it took a while but they did a good job

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  • author
    Flavio
    Oct 19, 2021
    I am very pleased with my tax…

    I am very pleased with my tax resolution outcome with Optima Tax Relief. The staff explained everything to me every step of the way. The stress level was minimized knowing I had a group of professionals working for me on my tax woes. I would definitely recommend Optima Tax Relief.

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  • author
    Igor Basov
    Oct 19, 2021
    Optima Tax charged me $11,000

    Optima Tax charged me $11,000. After "selling'' me their service, they completely abandoned me. They made me sign a contract that they charge me regardless if they provide ANY service or not provide me service at all. They are very unprofessional money-making conveyors out of scamming desperate clients. I applied to this Company with unpaid taxes from the California Department of Tax and Fee Administration. The company sales reps were very responsive initially and told me that they could help me. After I agreed to pay their fees of almost $11,000 - their communication went almost to - NON. When their rep was finally calling me, they were talking to me about IRS tax problems. I have no IRS tax problems. So it sounded like the script they are telling every client. I mentioned that my problem is not with IRS; my problem is with California Department Tax and Fees Administration. They told me that they would call me back. California Department of Tax and Fees Administration started to call me again, telling me that they didn't hear anything from my legal representatives or me nothing for more than 4 months already. Optima Tax Relief didn't contact them for over 4 months but kept charging me. I had to deal with my tax debt by myself after losing my money with Optima. This Company is complete SCAM! . Your reps spoke to me multiple times but never got back to me with any acceptable solution. Your Company took my payment. And they did absolutely NOTHING!!!

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  • author
    D.Jones
    Oct 18, 2021
    Excellent service

    Excellent service. I appreciate the time they took to clearly explain what they were doing and what I needed to do through every step of the process.

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  • author
    Susan Epperley
    Oct 15, 2021
    Definitely not worth it

    I paid a bunch of money to get help from optima and all I will get is removal of interest on my first tax year which was less than I paid optima. I still owed 22,000 and they set up monthly payments which I should have done myself. I wasted my money on optima which I should have just paid toward taxes! I would have been much better off without them

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  • author
    Carol Dallred
    Oct 14, 2021
    So disappointed…

    I actually would like to rate less than one star but it’s as low as I can give. I give them this rating because of several reasons: 1. My husband died 2 years ago and they continue to call and ask for him. This causes me pain and grief and I have begged them to star the account or something, but nothing changes. 2. Right now I am on hold waiting to speak to someone at OTR - oh wait! They hung up after 19 minutes and this is the 2nd time I’ve called today. A total of 40+ minutes. They have my phone number - why don’t they call me back when this happens? But, then again, I have nothing better to do, right? 3. I’ve been working “with” them for two years and there is no resolution. I’d quit trying, but what would happen to the $7000 I have paid OTR?

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  • author
    Bill Smalling
    Oct 14, 2021
    From Nightmare to Peaceful Sleep

    I was looking at over ten years of unfiled tax returns. Yes, it was a mess of my own making, but still, the IRS is funny about such things. By "Funny," I mean unyielding, relentless, and intractable. Fortunately, Optima Tax was there to stand in the breach and protect me from the withering storms of wrath and retribution that were coming my way and were all but imminent. From my very first contact with Optima, I found them to be professional, sympathetic, and reassuring. All in all, they were a godsend. Although my plan is to never run afoul of the IRS again, if I were to, I would not hesitate for a moment to avail myself of their services. I give them my highest recommendation, and if any of my friends or family found themselves in a similar situation, I would unquestionably steer them in the direction of Optima Tax.

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  • author
    Raymond Jones
    Oct 13, 2021
    Optima Tax Relief helped my wife and I…

    Optima Tax Relief helped my wife and I out of a tax jam. We hadn't filed our taxes in number of years and we're getting threatening letters from the IRS. Optima Tax Relief filed our delinquent tax returns and kept us out of collections. Thank you Optima Tax Relief!

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  • author
    customer
    Oct 11, 2021
    The outcome of my case was fantastic

    The outcome of my case was fantastic. It couldn't have turned out any better. The folks at Optima where very patient and understanding!

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  • author
    customer
    Oct 07, 2021
    I highly recommend them.

    A stressful experience. But very helpful. Thankful for Optima Tax!

    ...

  • author
    customer
    Oct 06, 2021
    Optima Tax has your back

    Knowledgeable, quick and efficient and walks and let you know every step of the tax process their doing. Highly recommend. Appreciate everyone at Optima Tax Relief

    ...

  • author
    Bob Thompson
    Oct 04, 2021
    A warning to all future clients of optima tax relief

    So it's day 11. They reached out to me to close my account with no mention of these reviews. To be clear no one is watching these reviews all the responses are automated. They want to give me a refund. But in order to get a refund you have to sign a document saying you wont bash them in a review on any website. This should be a bigger RED flag to any potential clients. I can not tell you how bad this experience has been. If you're considering using them take an hour and call their main number hit 2 if you an existing client and see how long it is before someone actually picks up the phone. Save your money go with someone else. Like an actual tax attourney. You will be happier and more protected.

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  • author
    Bob Thompson
    Sep 28, 2021
    a warning to all future clients of optima tax relief

    So it has been 5 days since I got this auto response from optima and I have heard nothing, no calls, no emails. This is the kind of customer service you can expect as a customer of theirs. Reply from Optima Tax Relief 5 days ago We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

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  • author
    Mark Lewis
    Sep 28, 2021
    Optima Tax Relief is a joke

    Optima Tax Relief is a joke. I have been jerked around for over four years. For paying them over $6000 I got a lien. I literally called Optima and was on hold so long that I got my other phone and called the IRS after getting one of those threatening IRS letters. The IRS picked up before Optima and they fixed the mistake before Optima even got me off of hold. That wasn’t the only time I had to call the IRS to deal with stuff because Optima wouldn’t handle their business. The IRS lady even told me how to do my own offer and compromise. If I don’t get satisfaction or a full refund I’m documenting my entire four plus year debacle on YouTube to warn others. Mark Lewis - 4860017

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  • author
    Pieter D J
    Sep 27, 2021
    Great experience

    Great experience! If I need tax help again, I’ll call on Optima!

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  • author
    Scotty
    Sep 25, 2021
    The results were fantastic

    The results were fantastic. Everyone I talked with was professional and knowledgeable. Glad I went with Optima Tax Relief

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  • author
    Rick DeLeon
    Sep 24, 2021
    I got myself in trouble with the IRS…

    I got myself in trouble with the IRS mainly all my fault I neglected to do taxe for many years I called Ultima and they got the results to her now I am compliant with the IRS and I can sleep a little easier thank you optima I really do appreciate it

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  • author
    Ellen Isabell
    Sep 23, 2021
    traumatic issue with the IRS

    During a traumatic issue with the IRS, Optima assisted me with dealing with the IRS to resolve my tax problem. Very pleasant and dealt with this matter in a timely fashion. Would highly recommend!

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  • author
    Justina Byars
    Sep 23, 2021
    Relief from tax worries

    After so much time spent worrying over my tax problems; all it took was one phone call to Optima! They were courteous, easy to talk to and thorough in handling my case. Optima gave me ease of mind quickly and customer service has been easy to reach when I had questions. I would highly recommend them to anyone needing help resolving tax issues!

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  • author
    TODD WHEELAND
    Sep 22, 2021
    My Optima experience,

    My Wife and I were pleased with the service that Optima Tax provided. They were very helpful in resolving our case. Communication was difficult as we did not have a working computer at the time. But they were patient and understanding of our situation. We could not be happier with the end result, and would highly recommend them to anyone who needed their services. Thank You Optima!

    ...

  • author
    Bob Thompson
    Sep 21, 2021
    A warning for all future clients of Optima Tax Relief

    I am writing this review as a warning to all possible future clients of Optima Tax Relief. This is all the stuff they will not tell you. They prey upon you because you're in a bad spot and you want to be protected from the IRS. Let me tell you what my experience was with this company. They say they have a 2-phase process; it really has three phrases. The 1st phase is to collect your money for themselves. So, in my case I owed the IRS quite a bit of money, over 100k. They offered to take my case for around 10k, which I had to finance. I filled out a power of attorney for them to represent me with the IRS. Then nothing happened with my case until I had paid the full amount. Which took about 14 months to pay. They say they will protect you from liens and garnishments, but what they really mean is we can protect you from those actions after you have entered a payment plan with the IRS. Which they won’t really pursue for you until they get all their funds. The result of their protection is I had a lien placed on my house from the IRS for the full the amount I owed them. In fact, at one point, they asked for my tax documents so they could do my taxes for me or go through them, it was never clear what they wanted to do. At any rate they never followed through with any kind of analysis of my tax situation or nor did they ever do my taxes. After the 14 months they told me I had to enter into a 2900 dollar a month payment plan with the IRS, because that is what the IRS wants me to pay. I asked aren't you guys supposed to negotiate an affordable plan for me. They said we must accept the payment plan the IRS offers based on your financial situation, all calculated by the IRS. Now mind you this is all something you can do for yourself. Once you get into a payment plan with the IRS then apparently is when the Optima Tax Relief magic happens. But to be honest this is where all my confidence in the process left me. I struggled to get them to call me back, I spent far more time on hold then actually speaking to people. I struggled with being told things I felt they could not deliver on. All they kept saying to me is accept the payment plan and then we can protect you. I got the opportunity to refi my home and decided to roll the IRS into that refi to remove the lien. All I needed was payoff statement from the IRS to get this completed. I asked Optima to provide this for me. Seven calls and two weeks later I got so fed up trying to get this from them. I called the IRS directly and asked for this document, fifteen minutes later I had the doc. Call the IRS see if you qualify for hardship or fresh start programs. The IRS wants to work with you, they want their money and realize every person is different. Save yourself the money and hassle of dealing with these guys. I wish I had. Bob

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  • author
    Ken Kellogg
    Sep 21, 2021
    Total professionals

    Total professionals, answered all my questions with clear, concise explanations, I would highly recommend them for your tax needs, Thank you Optima!

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  • author
    Tonya Singletary
    Sep 20, 2021
    I would gladly refer Optima Tax Relief…

    I would gladly refer Optima Tax Relief to any of my friends and family. They did a wonderful job. They helped me with clarifying things that the IRS was saying in their terms. Optima Tax Relief made it plain. The portal made getting paperwork to them so easy and it was customer friendly. They made me feel as if they were going to help me and they did and I am sure glad that did. Great job.

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  • author
    Tanika Taylor
    Sep 17, 2021
    Very polite and professional

    Very polite and professional. Handled my case in a timely fashion.

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  • author
    Robert
    Sep 17, 2021
    Excellent service all the way through…

    Excellent service all the way through conclusion of case! Highly recommend if the need is there. Hope to never have to use them again but they will be the only choice for me!! A++++++++++++

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  • author
    Cathy Pope
    Sep 17, 2021
    Optima was very professional every step…

    Optima was very professional every step of the way. Am happy with service.

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  • author
    customerKevin L
    Sep 16, 2021
    Because of my own fault I fell behind…

    Because of my own fault I fell behind with my tax obligations with the IRS and the State. I called Optima and requested their help. I was very impressed and relieved with their professional action on my behalf. I am very satisfied with the outcome and am now compliant. I also received refunds from both the State and the IRS. Bravo Optima.

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  • author
    RDW
    Sep 16, 2021
    This is a scam!!!

    This is a scam!!!! DO NOT do it. They take your money and do absolutely nothing to help you.. When I complained they told me they had 2 options for me I could have a lien placed against my house for the full amount I owed the IRS or pay them 545 a month. the full amount I owed. What kind of a resolution is that??? The reviews that are positive are fake!!! Save yourself $4000 and make a deal with the IRS directly. They are NOT a trust worthy company

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  • author
    customer
    Sep 15, 2021
    Optima Tax was great in helping us…

    Optima Tax was great in helping us resolve out personal and business tax issues.

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  • author
    Brandon Felton
    Sep 14, 2021
    These reviews are not real

    These reviews are not real. I owed the IRS $12,000 and Optima said they would help get that down. I agreed to go threw with them and after paying Optima $2,500 I now owe the IRS 12,000. They said I make too much money to get any help from the IRS. This company is a rip off, the reviews are fake!! I went from paying $12,000 to paying a total of $14,500 with Optima. Don't do it people it's not worth the headache. They told me at least the IRS won't put a line on your house. I could've set up a payment plan with the IRS like Optima did and saved myself $2,500. By the way I rely Don't make all that much. Between $55,000-65,000 depends on how's President at the time for overtime. TOTAL SCAM ARTISTS!

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  • author
    L. Evans
    Sep 14, 2021
    Optima Tax Relief is number 1 in my book

    This company has truly helped me to get my tax issues under control. They were really consistent with making sure I understood everything that was taking place regarding my case. The customer service was exceptional. I would definitely give them a call if you have tax issues.

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  • author
    Les Taylor
    Sep 13, 2021
    I was very pleased with the outcome of…

    I was very pleased with the outcome of Optimas tax assistance in my case. It was done in a timely manner and the open communication was great.

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  • author
    customer
    Sep 11, 2021
    You guys were awesome

    You guys were awesome. My Tax burden starting building after a divorce in 04...I was too good to my Ex and self burdened a big tax bill I could not handle...followed by years of crummy employment situations, many 1099 which added to the tax burden...but in 2017, while 1099, my life changed/I was able to save up $15,000/with a now ~$80K tax burden looming. I knew I needed to PAY for help, hence my rigorous saving...Optima made the reach out easy. The ~$10K they wanted over a year was tough to swallow but I took the leap fig'ing any Tax Lawyer'd want more. OTR kept the IRS at Bay while working out/I assume waiting for the opportune time to initiate an offer in compromise. I sweated bullets for ~3 years. Some of the early tax burden "fell off" as uncollectable/age. Then they sent in an offer of $500!! The IRS went with it! They added that I give up two years of future refunds and that was it. The day I learned that all I had to do was send in a money order to the IRS for $500 was the best day of my life. I'm normal again. I can keep my money in my bank again and not under the bed (even though OTR made it impossible for them to lien anything or levy my bank) I still assumed the worse. If anything, OTR makes the IRS impotent....buying time...but they also get STUNNING Offers in compromise too. Thank you OTR!

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  • author
    Juan Duran
    Sep 10, 2021
    They take your mind at ease and work…

    They take your mind at ease and work closely with you.

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  • author
    customer
    Sep 10, 2021
    Relief

    Although my debt was not liquidated Optima Tax Relief helped my payroll from getting garnished putting a lien on my home and work out a payment plan suitable for me. Thanks OTR.

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  • author
    customer
    Sep 10, 2021
    They were a big help with a difficult situation

    They were a big help with a difficult situation. I had paid a CPA in the past to file my taxes. He neglected to include all my income for a few years. I was not made aware of his mistake until several years after. He was out of business and could not be reached. Optima filed amended returns for the years in question and negotiated a payment plan

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  • author
    Lonnie camp customer
    Sep 10, 2021
    I had no problems using this service…

    I had no problems using this service I’ll thank you so very much for your timely attention to all the details

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  • author
    Barbara Smith
    Sep 09, 2021
    Back Taxes no more

    I was so afraid of filling my taxes and I knew that the IRS was going to come after me. While watching TV I saw their commercial and gave them a call. It didn't happen over night but they resolve 10 years of back taxes and I'm getting a nice refund back. I will use that money for help with down-payment on my house.. Thank you, Optima Taxes

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  • author
    swoopingcfa
    Sep 07, 2021
    Shady reviews; Will not provide documents

    Take a moment to look at all these 5 star reviews and decide for yourself if the accounts are real or if they're fake accounts writing overly generic, short, fake reviews paid for by Optima. We have a review below claiming they're out there recommending it to coworkers -- how likely is it that someone wants to start discussing their IRS problems with coworkers? I went through Optima's Investigation process and, as part of that process, they said that they would provide the documents they received from the IRS. I requested those documents around 2 weeks ago and they still have not provided them. They will not reply to emails. Still waiting a week later for a reply back. If you call them, they will say that they will give you a call back within 24-48 hours but they never call you back. I did so at least 3 times over the course of the past 2 weeks and they haven't called back a single time. Some of the representatives of Optima will belittle you and literally insult you on the phone. I was shocked by how unprofessional some of their representatives behave -- for an accounting firm that's supposed to be working with you. Don't walk -- RUN -- away from this company.

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  • author
    Rosa Finney
    Sep 07, 2021
    Optimatax is the best I never talked to…

    Optimatax is the best I never talked to anyone at the irs.Optima did all the talking for me I even recommended a friend and she recommended her mom Optima took all the worries away thank you optima

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  • author
    Sal Fernandez
    Sep 02, 2021
    Optima has great service and their…

    Optima has great service and their agents are well informed. I have recommended Optima to several coworkers and friends.

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  • author
    Scotty
    Sep 02, 2021
    It was a long journey but the results…

    It was a long journey but the results were fantastic. All the people I dealt with were knowledgeable, helpful, and friendly. Glad I trusted them to take on my case

    ...

  • author
    Debbie Green
    Sep 01, 2021
    Optima tax was a huge help to my husband and I

    Optima tax was a huge help to my husband and I. They were patient and understanding to our needs. They were easy to reach for questions and always answered our questions.

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  • author
    customer
    Sep 01, 2021
    Excellent service!

    Excellent service!

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  • author
    Cathy Pope
    Sep 01, 2021
    Very professional!

    They were professional and followed up with IRS every step of the way. Would recommend!!

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  • author
    Don
    Sep 01, 2021
    Optima stopped the letters from the IRS…

    Optima stopped the letters from the IRS which was a big relief. They handled all the negotiations and came up with a payment plan which was acceptable. Would liked them to have negotiated a reduced payoff amount.

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  • author
    customer
    Aug 31, 2021
    I love optima they did they job 100% an…

    I love optima they did they job 100% an I will definitely refer them to anyone who's having tax problems optima is a very good team very supportive an understanding they really took they time to help me with my tax problems an help me figure out the solution if it wasn't for optima I don't know wat will I do they help me with my problems mentally physically an emotionally I love you guys an keep up the good work number 1 tax solving company

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  • author
    Sharon Blackwood
    Aug 31, 2021
    I had a terrible experience

    I had a terrible experience. I would give 0 stars if I could.

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  • author
    Michael M
    Aug 31, 2021
    I owed the IRS 33k and couldn't find a…

    I owed the IRS 33k and couldn't find a way out. They has already started to garnish my SS check. When I heard of Optima tax relief I gave them a try. Long story short they got me an offer of compromise for 2k. They have truly saved me. Thank you Optima!

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  • author
    Robert Slone
    Aug 30, 2021
    Great experience Ailine was great and…

    Great experience Ailine was great and very helpful

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  • author
    customer
    Aug 31, 2021
    OPTIMA TAX RELIEF REALLY DI GREAT BY…

    OPTIMA TAX RELIEF REALLY DID GREAT BY ME. THEY WALK ME THROUGH THE WHOLE PROCESS AND NOW I DONT HAVE TO WORRY ABOUT THE IRS COMING AFTER ME. THANKS TO OPTIMA TAX RELIEF I HAVE A FRESH START.

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  • author
    Cecil Archbold Jr.
    Aug 27, 2021
    I was extremely pleased with my…

    I was extremely pleased with my experience with Optima Tax Relief. They were very thorough. Explained the entire process and kept me updated while they were negotiating with the IRS on my behalf. Do not try to tackle your IRS problem alone. Reach out to Optima Tax Relief.

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  • author
    Lee Wagers
    Aug 27, 2021
    Optima does nothing while their replacement produces a refund

    I am a retired tax lawyer who takes on selected clients. My client owed $16,000 to the IRS and hired Optima to help. Optima charged her $2,250 but no apparent services were ever provided. I replaced Optima as POA, researched her situation and filed amended returns. These returns negated her tax debt and created a refund. I communicated with Optima that they were replaced on July 31, 2021. I asked for an accounting and a refund of Optima's unearned prepaid service fee. To date, they have ignored me. As a tax lawyer with over 40 years experience, the only service I see from Optima is fee collection from scared taxpayers.

    ...

  • author
    Bernard Smith
    Aug 26, 2021
    Every tax issue I had was explained and…

    Every tax issue I had was explained and handled! They have Taxpayer Protection Plan, 😃

    ...

  • author
    Jason
    Aug 26, 2021
    Excellent overall experience with…

    Excellent overall experience with Optima Tax Relief.

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  • author
    Michael Finley
    Aug 26, 2021
    Helped me get thru this process easily.

    Helped me get thru this process easily.

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  • author
    customer
    Aug 25, 2021
    Was happy the way my issue was handled

    Was happy the way my issue was handled. Kept me updated throughout the process

    ...

  • author
    customer
    Aug 25, 2021
    They did what they said they would do…

    They did what they said they would do and when they said they would do it! they also communicated well along the way. They not only got my debt cleared up but got me a $5,800 refund. I would totally recommend anyone to them in the future!

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  • author
    Richard A Flowers
    Aug 25, 2021
    Optima is the best nobody better no…

    Optima is the best nobody better no one can beat them they help me out a lot I would recommend every one

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  • author
    customer
    Aug 25, 2021
    Tax help

    Helped me with plan that I could afford

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  • author
    GREG FARLESS
    Aug 25, 2021
    Optima was absolutely awesome !

    Optima settled my tax debt with the irs and I couldn’t be happier !!! The amount of money they saved me was beyond my expectations! Thank you optima!!! The stress I was under was enormous , and that being gone is indescribable!

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  • author
    Kelly Colton
    Aug 25, 2021
    I would just like to say Optima tax…

    I would just like to say Optima tax professionals or the greatest help me through everything you got me out of debt with the IRS thanks Optima tax sincerely Kelly Colton

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  • author
    customer
    Aug 25, 2021
    Optima help me restore my life

    Optima help me restore my life. They made me feel that it would get better and it did with there help.Optima will give you the help you need to fix your taxes.

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  • author
    Denver Crabb
    Aug 25, 2021
    So Grateful for Optima

    I fell behind on filing and paying my taxes and decided to give Optima a call for help getting into compliance and negotiating a resolution with the IRS. I can say they definitely under promised and over delivered. Once Optima took me on as a client they were able to totally resolve thousands of dollars of tax debt in addition to getting me tax return checks for the past three years. Hiring Optima was honestly one of the best decisions I've made in years.

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  • author
    Marcus Woulfe
    Aug 25, 2021
    Couldn't ask for better service

    The work that has been put in by the workers of optima have put my worries to rest. Everyone that has worked with me have been of the utmost help.

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  • author
    Timothy Williams
    Aug 24, 2021
    I am complètely SATISFIED and débt…

    I am complètely SATISFIED and début free thank you for your hard work compassion and services.

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  • author
    customer jesus
    Aug 21, 2021
    They where great they help me alot with…

    They where great they help me alot with my problem .I had alot of questions and they had the answers ....would I use them again yes I would

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  • author
    Richard A Flowers
    Aug 20, 2021
    They are the best

    Optima tax is very helpful and responsible and respectful and care about your needs

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  • author
    charlene cameron lewis
    Aug 20, 2021
    I needed help with cleaning up my…

    I needed help with cleaning up my problem with the IRS I called Optima and it took a while but at the end it was well worth the wait THANK YOU so much Optima for everything that you fought for to clean up the mess that I had

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  • author
    DGregory
    Aug 19, 2021
    Very helpful

    Very helpful. Easy but long process. Staff was all friendly, knowledgeable & patient.

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  • author
    George D.
    Aug 18, 2021
    I was soo scared about what to do…

    I was soo scared about what to do regarding my IRS debt. Saw a commercial for Optima Tax Relief and gave them a call. One of the best decisions of my life! They negotiated a settlement, I mailed the check, and currently just waiting for the final release letter from the IRS!!! Very pleased and satisfied with their prompt and courteous service and super friendly personnel. Highly recommend them to anyone with tax a burden.

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  • author
    customer
    Aug 17, 2021
    Received excellent service

    Received excellent service. In addition the staff is friendly and knowledgeable. The combination took a lot of pressure off me.

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  • author
    Kary Youman
    Aug 17, 2021
    I sleep better at night

    I was behind on my taxes and searching for a legitimate company to help me reconcile my case. With threats coming from the IRS, I wasn't sure Optima would be able to help me. After reading several positive reviews online, I signed up. Immediately the team at Optima walked me through the procedure and ensured me that they've worked with people in much worse situations and could help me. One year later, my relationship with the IRS is compliant, and I'm on the right track. I would have given them five stars if it was a little easier to get in touch with my case manager. To their defense, they were always good about calling me back within 24 hours, which I do appreciate. Thank you, Optima.

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  • author
    Audio Video in Paradise, Inc.
    Aug 16, 2021
    They took my money, NO follow up

    They took my money, NO follow up. They have failed followed through with contacting the IRS -- I'm now TOTALLY screwed out of my fee to Optima and back to square one with the IRS. There has been zero communication from OTR and I am forced to hire a LOCAL accountant who actually cares about me. Good gravy :(

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  • author
    Michael Ackerly
    Aug 13, 2021
    Today I was able to talk with my…

    Today I was able to talk with my caseworker after a forty minute hold, it would have been easier if I had her extension, but that is a company secret. I was offered a $230 refund on the $2,400 I paid OptimaTax, it’s nice to know they care. According to my case worker, the $9,000 in interest and penalties was my fault because the IRS didn’t accept the payment plan that Optima had setup.

    ...

  • author
    customer
    Aug 12, 2021
    Optimal helped!

    Optimal helped when I didn't know how to handle such a situation. Walked me through the entire process, and so appreciate the professionalism.

    ...

  • author
    Anthony Ethridge
    Aug 11, 2021
    It was great to work with Optima

    It was great to work with Optima. They kept me well informed every step of the way. They took the time to answer any and had questions I had.

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  • author
    Kelly Colton
    Aug 11, 2021
    I would just like to thank Optima tax…

    I would just like to thank Optima tax relief or their professionalism and all around great people

    ...

  • author
    Janet
    Aug 10, 2021
    Relieved

    If I could give more than 5 stars I would. Optima did everything they said the would do and that was such a relief! Very helpful and knowledgeable staff. My $18,000 back taxes was reduced to $100. I am beyond happy with the results! Highly recommend!

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  • author
    Frederick Monroe
    Aug 10, 2021
    I was very satisfied with the tax…

    I was very satisfied with the tax professional staff at Optima tax relief team. They walked me through each step of the way and I was very pleased with my outcome.

    ...

  • author
    Customer
    Aug 08, 2021
    Excellent service and you have a great…

    Excellent service and you have a great helpful staff would recommend it to anyone 😄

    ...

  • author
    K Joanie Torres
    Aug 07, 2021
    So caring.......

    So caring....... Kept calling back, because calls kept dropping. Very efficient and helpful.

    ...

  • author
    Michael Ackerly
    Aug 07, 2021
    Optima Tax is incompetent and does not…

    Optima Tax is incompetent and does not have your interest in the forefront. I was assessed over $9,000 in interest and penalties due to their failure in assessing my situation. I have no less than 5 different case workers handling my case, when they couldn’t answer my question, they read off a scripted sheet. If you need help just call the IRS and save your money.

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  • author
    Byron
    Aug 06, 2021
    The staff was very helpful and positive…

    The staff was very helpful and positive towards my case.

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  • author
    Cynthia Bleam customer
    Aug 05, 2021
    Happy customer

    I was completely satisfied with all the help and patience I received from all the people who worked with me. Very happy with the results and highly recommend for anyone with IRS issues.

    ...

  • author
    Kelly Colton
    Aug 04, 2021
    My experience with Optima

    My name is Kelly Colton I was behind on my taxes for a long. Of time I got in touch with Optima and they settled my claim quickly honestly and efficiently and I would recommend them to anyone thank you Kelly

    ...

  • author
    Delmar G.
    Aug 04, 2021
    Satisfied Customer

    I came to Optima because of my tax problem and their associates were professional and courteous. They communicated with the IRS for me and helped me to get back on track with my taxes. Having them helped me to relax and not to worry about this tax situation. I am grateful for the help I received from them. Thank you Optima Tax Relief!

    ...

  • author
    Tanya Shine
    Aug 03, 2021
    Awesome!!

    Awesome!!! The whole team was amazing from thebeginning and all the way thru til the end! Highly recommend

    ...

  • author
    customer
    Aug 01, 2021
    Ive written a review before that was…

    Ive written a review before that was fairly negative and I got a call from a customer service manager. i was given her direct line but i call and i get no response and send messages from the portal and its been 2 weeks and have not received a phone call.There just honestly no sense of caring at all. its been a year since they took my money with no results.

    ...

  • author
    customer Brady T.
    Jul 31, 2021
    Optima Tax Professionals did a great…

    Optima Tax Professionals did a great job with handling my tax problems. Through their program I was able to avoid the penalties the IRS was placing on me. Now I have piece of mind. Thanks Optima.

    ...

  • author
    Leilani Lua Hale
    Jul 31, 2021
    I hired this company over 4 yrs ago to…

    I hired this company over 4 yrs ago to solve my tax issues. I was promised that all levys on my bank account would be stopped, but none of that ever happened. Everything they had promised me never was resolved, and when I contacted them they continued to ask for correspondence that I'd already sent them. All the while, my tax debt increased. Finally, cancelled my account after I'd paid them thousands of dollars, and offered me a refund of $150. after 4 years of back and forth and nothing done. At this point, I was left with no choice but to hire another company, Rush Tax and laid out a quick plan and a real tax attorney was assigned to my case and tax issues. They gave me a payment plan I could afford, and had my tax issues within 30 days. I am so grateful to Rush Tax Resolutions, and wouldn't recommend Optima Tax to anyone.

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  • author
    customer
    Jul 30, 2021
    Recommend Optima to anyone with tax issues

    Optima did an excellent job from start to finish concerning my tax issue, all the associates explained everything pertaining to the process involved with resolving my issue to my satisfaction. Felt totally comfortable knowing that they were working to get my issues with the IRS worked out.

    ...

  • author
    customer
    Jul 30, 2021
    Patience is a virtue

    Patience is a virtue I called Optima Tax relief in 2019 to help with a tax issue from my tax return. Optima immediately stopped the IRS from any further Penalties, interest and levees against my tax issue. Due to the pandemic resolving my tax issue was delayed. Optima Tax relief walk me through all the steps needed two create a solid and accurate case. Optima Tax kept me informed of the delay and any new information released Released by the IRS. According to the IRS I owed tax penalties in excess of $54,000 Optima Tax relief negotiated a settlement of $80 I cannot thank Optima Tax relief for staying on top of of my case and being patient in order to gain the best results. The staff at Optima tax relief were very understanding helpful and reassuring during this most stressful time.Thank you Optima Tax relief.

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  • author
    Peter Kruger
    Jul 30, 2021
    Excellent customer service and…

    Excellent customer service and reliable. Answered questions when I needed help and was always prompt in returning feedback to me. Highly recommend.

    ...

  • author
    Danyelle S.
    Jul 30, 2021
    They we're professional

    They we're professional, accurate, results-guaranreed, transparent, and mindful of me as consumer! I would most definitely use them again! Thanks Optima Tax Relief for resolving my tax problems.

    ...

  • author
    Justin H
    Jul 30, 2021
    Totally worth it

    Totally worth it kept the irs off my back an from having to pay more. Had to have everything explained to me from my case workers. Anna M an Becky B which i so needed. Took some time but worth it all in all Satisfied

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  • author
    Marc Platt
    Jul 30, 2021
    Optima Tax did a great job with my tax…

    Optima Tax did a great job with my tax situation, despite a pandemic. They were able to negotiate a 95% Offer in Compromise agreement with the IRS.

    ...

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