The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

ASPCA Review

Find a customized quote easily

Reviews 2,618

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

Jacob Parker
Jacob Parker
May. 03, 20214 min read

ASPCA summary

ASPCA, which is frequently referred to as the American Society for the Prevention of Cruelty to Animals, was founded in 1866 and is one of the oldest humane societies operating today in the United States. With a flexible choice of vet networks and diverse coverage levels, it’s worth considering ASPCA when purchasing your next pet insurance package.

Pros

  • Discounts for multiple pets
  • Preventative care options
  • Up to 90% of costs covered

Cons

  • Pregnancy-related costs excluded
  • Not a direct underwriter
ASPCAat a glance
4.0

Editorial score

Online experience

Great site with learning resources

4.0

Customizable rates and services

Customizable plans and rates, 50-90% reimbursement No upper age limit

5.0

Claims payout waiting period

Over 2 weeks

3.0

Customer support

Evening and weekend customer service available

3.0

Bundles

Multi-pet and multi-policy bundles available

5.0

ASPCA ASPCA Visit Site

ASPCA at a Glance

Pets covered Cats, dogs, and horses
Waiting period 14 days
Deductible $100 or $500
Reimbursement model 70% to 90%
Suitable for A range of different coverage levels

What’s Covered? 

Depending on the specific plan you go for, ASPCA’s pet insurance will cover the cost of a variety of treatments for your furry friends. If you go for the highest level of coverage offered by this provider, costs relating to accidents, illnesses, and behavioral problems will be covered.

ASPCA even pays out for alternative therapies and congenital condition-related costs. What’s more, if you select the right add-on to your plan, the company will also cover preventative care services.

Insurance Plans & Pricing

ASPCA’s pricing system is relatively straightforward. There are two basic plans to choose from as well as a handful of preventative care add-on packages. Whichever one you opt for, it’ll cost less if you pay upfront for a year because ASPCA adds on a $2 transaction fee to monthly bills.

Accident-Only

The cheapest ASPCA plan is the Accident-Only Coverage package. Depending on your pet’s characteristics, like breed and age, and the deductible, coverage limit, and reimbursement levels you select, this plan could cost as little as $14 per month.

Complete Coverage

Customers looking for additional peace of mind might want to select ASPCA’s Complete Coverage package. Besides accidents, the Complete Coverage plan will pay out for costs incurred due to illness, behavioral issues, and more.

If needed to treat a covered condition, the Complete Coverage package can even be used to pay for prescription foods and supplements. ASPCA quoted us $26.97 per month to cover our three-year-old medium-sized mutt, with a low coverage limit and a $500 deductible, under the Complete Coverage plan.

Preventative Care

For $9.95 per month, you can add ASPCA’s Basic Preventative Care package to your Accident-Only or Complete Coverage plan. Doing so will get you a total of $250 worth of annual benefits to go towards things such as a rabies vaccine, deworming, and wellness exams.

Also available is a $24.95 per month Prime Preventative Care plan which bumps your benefits up to $450 annually and adds coverage for flea prevention treatments and blood tests.

What's Not Covered

Even with ASPCA’s Complete Coverage subscription, some costs won’t be covered. Pre-existing conditions, cosmetic procedures, and breeding costs are all excluded from this provider’s plans.

Waiting Periods

Once you start an ASPCA subscription, you’ll have to wait at least 14 days before the policy kicks in and your costs begin to be covered by the service. Claims and reimbursements are processed by ASPCA in 30 days or less.

Coverage Limits

When configuring your plan, you’ll need to choose a coverage limit between $3,000 and $10,000. This is an annual cap that gets reset on the anniversary of your subscription.

Reimbursement and Deductibles

ASPCA reimburses 70% to 90% of costs for covered treatments and deductibles of $100, $250, and $500 are on offer. For example, if you were to opt for a $250 deductible with an 80% reimbursement rate, and then incurred $1,000 of treatment costs in the first year of your plan, you’d end up being paid back $600.

Claims and Service

All you have to do to submit a claim with ASPCA is log in through the company’s mobile app, write a summary detailing your expenses, and attach a picture of your invoice.

The ASPCA customer service team is available during standard ET business hours. You can get in touch over the phone or via email.

What You Might Like

Even though ASPCA’s insurance is technically underwritten by the United States Fire Insurance Company, by taking out coverage with this provider, you’ll be contributing to a reputable humane charity.

What ASPCA Could do Better

Although many previous customers report having positive experiences with ASPCA’s pet insurance service, others complain of justified claims being rejected and long waits for reimbursements.

Contact Details and Address

You can get in touch with ASPCA’s customer service team by calling 1-(866)-204-6764 or emailing cservice@aspcapetinsurance.com.

Crum & Forster, who administer ASPCA’s insurance, are headquartered at:

6404 International Pkwy # 1000,

Plano, TX 75093

How ASPCA Pet Health Insurance Compares


ASPCA Pumpkin
Waiting period 14 days 14 days
Reimbursement rate 70% to 90% 90%
Annual deductible $100 to $500 $100 to $500
Coverage limit $3,000 to $10,000 $7,000 or $15,000 for cats,
$10,000 or $20,000 for dogs

Bottom Line

ASPCA can help you to feel confident that you’ll be able to afford unforeseen costs related to your pet’s health while supporting an important nationwide humane society.

Methodology

To evaluate ASPCA’s services, we explored the company’s website, requested quotes, and researched the experiences of previous customers via review aggregation services.

ASPCA ASPCA Visit Site

Disclosure

Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit www.aspcapetinsurance.com/terms. Preventive and Wellness Care reimbursements are based on a schedule. Complete Coverage℠ reimbursements are based on the invoice. Levels 1-4 reimbursements are based on usual and customary eligible costs. Products, schedules, and rates may vary and are subject to change. Discounts may vary and are subject to change. More information available at checkout.

The ASPCA® is not an insurer and is not engaged in the business of insurance. Products are underwritten by the United States Fire Insurance Company, produced and administered by C&F Insurance Agency, Inc. (NPN # 3974227), a Crum & Forster company. Through a licensing agreement, the ASPCA receives a royalty fee that is in exchange for use of the ASPCA’s marks and is not a charitable contribution. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. Crum & Forster Pet Insurance Group™ is a trademark of United States Fire Insurance Company. The Crum & Forster group of companies is rated A (Excellent) by AM Best Company 2018.

Jacob Parker
Written byJacob Parker

Jacob Parker is a financial and technology writer. With a background in climate science, he's deeply interested in the intersection of fintech and sustainability and has a passion for impact investing and ESG research. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

ASPCA
ASPCA
ExcellentReviews 2,618
Visit Site

Top 5 Pet Insurance

Pets Best

Pets Best

Visit Site
Spot Pet Insurance

Spot Pet Insurance

Visit Site
Pumpkin

Pumpkin

Visit Site

Trustpilot reviews

See what some costumers are saying about ASPCA
ASPCA
PoorReviews 2,618
on
Excellent
81%
Great
10%
Average
3%
Poor
2%
Bad
4%
  • author
    Pam R
    13 hours ago
    Great coverage and great support

    I’ve had pet insurance for all of my dogs through ASPCA. They are responsive, process claims quickly and are super helpful when you call. When of my dogs passed away suddenly, not only did they process my last claim super fast they automatically cancelled his policy, sent a note saying how sorry they were and on top of that also called to extend their condolences. I have and will continue to recommend ASPCA pet insurance.

    ...

  • author
    Kiara
    7 hours ago
    The money back guarantee is a scam

    The money back guarantee is a scam. I did not make any claims and requested a refund well within a few days of signing up yet only received about 80% of my money back. After waiting nearly an hour to get in contact with the right department, the rep made false statements regarding another insurance company when I requested cancellation.

    ...

  • author
    Dawn Kekelis
    a day ago
    MedVet Visit

    Believe they wanted way to much information for the visit to medvet when the documentation sent to them with the claim gave the detail needed.

    ...

  • author
    Judy Muffley
    2 days ago
    I love this Company

    I love this Company. They are very prompt in completing claims. Their online site is easy to use! I would recommend them for all your pet healthcare needs.

    ...

  • author
    Lisa White
    2 days ago
    We are satisfied with ASPCA Pet Health

    We are satisfied with ASPCA Pet Health. When we took our pups to the vet for their first visit (Trusty Vet in Huntsville AL), the Vet asked did we have insurance and we said no. The Vet mentioned ASPCA and told us to check on line and review. After reviewing many sources, we selected APSPCA Pet Insurance. We are glad that we did. Alonzo & Lisa

    ...

  • author
    Marek Tobiasz
    2 days ago
    Quick and easy to go through process.

    Quick and easy to go through process. Information and options clearly provided. Strongly recommend. Marek Tobiasz

    ...

  • author
    JFB
    2 days ago
    so far so good

    so far so good! easy to set up, get quote, and good coiverage plans. thank you!

    ...

  • author
    Robin Serafini
    2 days ago
    I am very happy with ASPCA Pet…

    I am very happy with ASPCA Pet Insurance. We have had two claims that were processed and completed within a week. Direct deposited next day after completion. Very very satisfied.

    ...

  • author
    ALISON SEPULVEDA
    2 days ago
    Clear coverage

    The various coverages are explained very well and the sign up process is easy.

    ...

  • author
    Josefina Mendez
    2 days ago
    Excellent service !!

    Excellent service !!! Have never had an issue!

    ...

  • author
    mark porter
    2 days ago
    Easy to set the plan to your personal…

    Easy to set the plan to your personal needs

    ...

  • author
    Suz
    2 days ago
    I have only been with you one month

    I have only been with you one month. Too new to rate. But gave you 3.

    ...

  • author
    Happy dog mom
    2 days ago
    Purchasing this pet insurance was easy…

    Purchasing this pet insurance was easy and I even received a follow up welcome call. The cost comparison between similar insurance is what led me to aspca. I appreciate saving a little and I also like supporting a company that does good work.

    ...

  • author
    Amy
    2 days ago
    ASPCA Reimbursement was a Breeze

    ASPCA was quick to reimburse the amount I paid for a Wellness check under the preventative plan I purchase from them. (Within one week!) Hopefully I won't have to use the illness or accident insurance, but I do have confidence that my costs will be reimbursed in a timely manner.

    ...

  • author
    Richard Severson
    2 days ago
    ASPCA was recommended by my Vet

    ASPCA was recommended by my Vet. So far I'm well pleased, especially with the staff the handled my application. I was affiliated with another pet insurance provider that provided extremely poor service I'm looking forward to working with a pet insurance provider that has such a great reputation.

    ...

  • author
    Janice Koch
    2 days ago
    I haven't had to use the insurance yet…

    I haven't had to use the insurance yet but signing up is very easy.

    ...

  • author
    Kathleen Blakely
    2 days ago
    I'm pleased to say I'm a member of the…

    I'm pleased to say I'm a member of the ASPCA. Marvelous organization.

    ...

  • author
    LASEAN
    3 days ago
    New user

    quick and easy to submit invoice

    ...

  • author
    Cynthia Chapman
    3 days ago
    I filed a claim for both of my dogs and…

    I filed a claim for both of my dogs and received my claim back in no time, no hassles.

    ...

  • author
    Mariyana Valkanova
    3 days ago
    Very quick process

    I am very satisfied with the whole process from the beginning to the end.

    ...

  • author
    Enae Mathis
    3 days ago
    I just got this insurance

    I just got this insurance

    ...

  • author
    linda volpe
    3 days ago
    was very easy to view web site and…

    was very easy to view web site and understand everything avaliable felt for my cavapoo puppy this pet insurance was the best fit

    ...

  • author
    Kay Lyons
    3 days ago
    I just got the insurance

    I just got the insurance. My waiting period ended on the 16th. of July. I can't write a review at this time regarding how the insurance works when I have a claim because I haven't used it yet. I was very impressed as to how easy and explanatory it was to obtain the insurance. However, I will have to do my claims by snail mail as I don't have means to print out a claim form or to scan invoices with the claim form. I look forward in having pet insurance, but also hope I don't have to use it very often.

    ...

  • author
    Jermaine Collins
    3 days ago
    I was pleased with the process.

    I was pleased with the process.

    ...

  • author
    Dr. Robinson
    3 days ago
    I never recived received my policy…

    I never recived received my policy information

    ...

  • author
    Christina Beard-Moose
    3 days ago
    It is fine.

    It is fine. We'll see how it goes if I have to use it for my Pearl.

    ...

  • author
    Mark P
    3 days ago
    Fantastic service!

    Fantastic service I can not believe how fast my claim was processed!! Until I got a puppy thought people who purchased pet insurance were wasting there money.

    ...

  • author
    Brianna Mondello
    3 days ago
    Great options!

    Great options!

    ...

  • author
    Betty Jo Brown
    3 days ago
    They made everything so easy to chose…

    They made everything so easy to chose health care for my four legged baby

    ...

  • author
    Joni Hiramoto
    3 days ago
    So far my horse has not been ill

    So far my horse has not been ill, but I am glad they contacted me to confirm they have my policy active.

    ...

  • author
    James Bier
    3 days ago
    Fantastic company

    Fantastic company! So incredibly easy to set up a policy and add your veterinarian to the providers.

    ...

  • author
    Rick Lasley DrPH, MA.G.
    3 days ago
    Enrollment easy and rates affordable

    Enrollment easy and rates affordable. Today I will take my new family member to see the Veterinarian for the first time for chipping, his first round of vaccinations and a grooming. We will further rate ease of filing claim for preventative care, paying deductible, etc., later this afternoon. Thank you

    ...

  • author
    Daniela
    3 days ago
    Different amount approved.

    I have insurance for both of my cats they underwent the same process at the vet but they got different amounts approved.

    ...

  • author
    Steven Burks
    3 days ago
    Easy sign up

    Easy sign up. Competitive rates.

    ...

  • author
    Lorraine
    3 days ago
    Easy to sign up and good prices.

    Easy to sign up and good prices.

    ...

  • author
    Reginadowd
    3 days ago
    I was very satisfied with all the…

    I was very satisfied with all the information that I got when I was searching for my pet insurance and I decided to go with ASPCA found the rates to be in my price range and all the services that my dog would be getting was what I was looking for

    ...

  • author
    Tara Kennedy
    3 days ago
    so far the claim process has been easy.

    so far the claim process has been easy.

    ...

  • author
    Randi
    3 days ago
    New policy in place

    Just created a policy for my 2 older cats. I had a couple of questions after signing up, and my emails were quickly responded to! I am pleased with the answers, and will be going to see the vet for annual check, and expect my first claim will be paid promptly as promised. So far so good!

    ...

  • author
    D. Robins
    3 days ago
    Happy with the service

    Happy with the service. Glad to have peace of mind for accidents with my American Bully

    ...

  • author
    JOEL
    3 days ago
    Best plan for my dog at the rate that i like.

    So easy to get an insurance plan for my dog..the rates that i want and the coverage that my dog needs. I would recommend aspca pet health insurance to every pet lover.

    ...

  • author
    Maryellen
    3 days ago
    so easy to file a claim and get…

    so easy to file a claim and get reimbursed thanks

    ...

  • author
    Christine
    3 days ago
    No complaints! :)

    I have nothing but good things to say about the pet insurance. I would definitely recommend it!

    ...

  • author
    Claudia Hill
    3 days ago
    Love how easy it is to get returns and…

    Love how easy it is to get returns and view claims.

    ...

  • author
    Lucy Simmons
    3 days ago
    Easy website and easy to navigate.

    Easy website and easy to navigate.

    ...

  • author
    Ruth Blanding-McClary
    3 days ago
    I was expecting a long waiting period…

    I was expecting a long waiting period before I received my reimbursement but it was received in a very timely manner. They paid 90 percent of my bill with no hassle

    ...

  • author
    customer
    4 days ago
    Very easy to sign up for I have not yet…

    Very easy to sign up for I have not yet use their services

    ...

  • author
    TONYA ANDERSON
    4 days ago
    So good do far

    So good do far. Could improve on response time

    ...

  • author
    Susan Mauro
    4 days ago
    Submitting claims is very & user…

    Submitting claims is very easy & user friendly. I submit my invoice & supporting documentation if I have it. If not, they contact the proper person to get the documentation needed to review the claim in it's entirety. Very pleased with the fast service & the payback(s) Highly recommend this insurance.

    ...

  • author
    Kathleen.murphystrongin@gmail.com Murphy
    4 days ago
    quick turn around on remibursement

    quick turn around on remibursement

    ...

  • author
    KathyLynn Atkins
    4 days ago
    Buying Pet Insurance

    Registering my puppy for pet insurance was so easy. I liked the coverage and the monthly payment is better than other pet insurances.

    ...

  • author
    Debbie T
    4 days ago
    The online claim process was easy

    The online claim process was easy. Ours was processed quickly. Using the option for direct deposit is the way to go. So far from completing our first claim, it has worked well,

    ...

  • author
    Jodi
    4 days ago
    New plan and first claim

    Putting in my first claim and setting up a plan for dog was very easy! In the first vet visit I regained enough back to cover several months of insurance coverage. I’m glad I made this decision.

    ...

  • author
    michael vorndran
    4 days ago
    on top of it

    the process seems to go smmothy with timely results, keeping you posted along the way

    ...

  • author
    FERNANDO PEREZ
    4 days ago
    Great follow up and info provided

    Great follow up and info provided

    ...

  • author
    Janis Weber
    4 days ago
    Easy to pick a policy that works for my…

    Easy to pick a policy that works for my pet.

    ...

  • author
    Alicia Gear
    4 days ago
    Good buy

    Easy to buy and affordable.

    ...

  • author
    Gil Schmidt
    4 days ago
    Difficult to renew

    Difficult to renew, it was like starting from scratch!

    ...

  • author
    Colleen Harmon
    4 days ago
    Great

    Great, concise customer service

    ...

  • author
    Marsha Bergmsn
    Jul 20, 2021
    Very pleased with customer service and…

    Very pleased with customer service and return time in paying my claim

    ...

  • author
    ETV
    Jul 19, 2021
    Very helpful

    Very helpful, and fast responses.

    ...

  • author
    John OBrien
    Jul 17, 2021
    Not a good pet insurance

    Not a good pet insurance. I been getting ripped off for years now.they said somethings are a preexisting condition and we dont cover it.my dog never had a preexisting condition and they did not want to reimbursed me for anything. I got a 700.00 bill from the veterinarian i got back 125.00.how is that 90% reimbursement.rip off

    ...

  • author
    Christine Lorriman
    Jul 17, 2021
    I have yet to receive any sort of…

    I have yet to receive any sort of 'policy' for Angel's coverage.

    ...

  • author
    Bradley Carpenter
    Jul 17, 2021
    ASPCA took great care of us with our previous doggie, so we're back with our new pup.

    ASPCA took great care of us with our previous doggie Willow. In the end, when we lost her, they not only helped us with those final medical bills, they called to console us for our loss. It's a wonderful program, always fair, and the people who work for the company are kind and compassionate. As soon as we got our new puppy, Ari, I signed her up right away.

    ...

  • author
    Deana M.
    Jul 17, 2021
    Good coverage/Bad response time

    Coverage and responses were appropriate. The time it took for 3 basic claims to be completed was ridiculous. I got 3 separate requests for the same information that I had already Confirmed had been sent by my vet. Submitted the claims the beginning of April, got reimbursed in July. 3 1/2 months to get reimbursed! Unacceptable.

    ...

  • author
    Cassidy Ballentine
    Jul 17, 2021
    Excellent Service From ASPCA

    I love ASPCA...I received reimbursements very quickly after my beloved Husky was diagnosed with tumors in February. It couldn't bring her back, of course, after she died, or heal my shattered heart. But their timely dispatch of the funds made me feel so much better to know that someone was still functioning and efficient. And the very kind text I received from them was SOOO comforting. Now I have a new Husky, and the first thing I did was insure her with ASPCA.

    ...

  • author
    Mary Garcia
    Jul 17, 2021
    Emergency Care

    They attended my pup and I so quickly. They told us what was wrong with her and what she needed. Cared for my pup like if it was their own. Very friendly staff and clean environment from the outside of the hospital to the inside.

    ...

  • author
    k bron
    Jul 16, 2021
    never received an email with benefits…

    never received an email with benefits package, just a verbal confirmation number.

    ...

  • author
    Susan Batai
    Jul 16, 2021
    Thank Goodness for this pet insurance

    I placed insurance on both of my toy Yorkshire Terrier and very glad I did. My Porter somehow cut his left eye cornea and he almost lost his eye at 18 month old. Thanks to an animal eye specialist we were able to save it. Thank goodness for my insurance. They saved me hundreds of dollars. I was sent 80% after $500 deductible and that was god sent. ASPCA was timely in processing my claims and was not difficult to file plus they direct deposited the money into my account. I will continue with my coverage and have recommended this company to several of my friends.

    ...

  • author
    JB
    Jul 16, 2021
    The offering is OK given the cost

    The offering is OK given the cost. Looking at the invoices we've received on our dog, the reimbursement is lower than the actual cost, and in the case of the spaying, significantly less. The items we can claim do not seem to cover all the the usual conditions applicable to a pup.

    ...

  • author
    Handy Customer
    Jul 16, 2021
    Prices and coverage excellent

    Prices and coverage excellent. Transferred another pet to it

    ...

  • author
    Ted Winkelman
    Jul 16, 2021
    LOOKING AT WHAT YOU COVER AND WHAT YOU…

    LOOKING AT WHAT YOU COVER AND WHAT YOU DON'T COVER, I AM WOUNDING IF WHAT IT SIGNED UP FOR WAS WORTH IT. YOU SAY WHAT ;YOU DON'T COVER WHICH IS MANY PAGES, YOU DON'T SAY WHAT YOU DO COVER NOT IN ONE PAGE. I GUESS IT IS GOING TO BE A CRAP SHOOT TO SEE IF MY PET ( WHICH IS A OUR FAMILY MEMBER) IS GOING TO BE COVERED IF I SHOULD NEED YOUR HELP.

    ...

  • author
    Natasha Menendez
    Jul 16, 2021
    Amazing

    Amazing! They are so kind and a great insurance. After my kate passed away they personally called and gave their condolences. It's nice to see how they care.

    ...

  • author
    YUEH CHUNG
    Jul 16, 2021
    Very nice

    Didnt get to actually use it. My dog passed away few days after i signed him up. But they were very nice, called me to comfort my lost. If I get another dog, i will give them another try

    ...

  • author
    Mary Mizak
    Jul 16, 2021
    Great prices

    Great prices & easy to choose the plan best for you & your pet.

    ...

  • author
    Brit B.
    Jul 16, 2021
    Atticus and Lucifer got the best insurance!

    I was able to purchase two policies for my cats with ease. Super easy selections on the website. More than enough information provided which is great for an indecisive cat lady like me! It helps immensely that the prices are great too. I have piece of mind knowing my fur babies are protected. I haven't used it yet but that's a good thing, right?!

    ...

  • author
    Camy Burnett
    Jul 16, 2021
    The quoting process was very easy

    The quoting process was very easy! So far I am pretty pleased!

    ...

  • author
    Nancy
    Jul 16, 2021
    After reviewing many Pet insurance…

    After reviewing many Pet insurance companies, this one seem to give me everything I was looking for at a reasonable price. Have not had to use their services at this time.

    ...

  • author
    lsteve
    Jul 16, 2021
    Remains to be seen??

    I bought the insurance, however you can not talk to an individual....I talked to one guy after 1 hour on hold and then he could not help me cause he do not know equine information. He put me on hold and no one came back to talk to me! If this is how they are treating customers, not sure how they will handle a claim. I guess, I just hope I never have to file a claim.

    ...

  • author
    Katie W
    Jul 16, 2021
    Worth Having!

    I had a little bit of an issue with processing my claim due to a website glitch, and it posted several times, but other than that slight issue I had a fantastic experience, received my reimbursement very quickly in under a week!

    ...

  • author
    Guest
    Jul 16, 2021
    Excellent service!!

    Excellent service!!! Very responsive and prompt!

    ...

  • author
    Hpgentile
    Jul 16, 2021
    Good honest quote

    Good honest quote, no hassle, and reasonable pricing.

    ...

  • author
    Rubye Davis
    Jul 16, 2021
    I have only had this insurance for a…

    I have only had this insurance for a month but am satisfied with it

    ...

  • author
    Nichole Beatty
    Jul 15, 2021
    Love knowing my pets are covered

    Love knowing my pets are covered, being reimbursed for routine health exams and vaccinations. Knowing they'll have my back in case of any emergency is worth every penny to have insurance on my furbabies.

    ...

  • author
    Sandra Hoffman
    Jul 15, 2021
    A very good insurance for you pet!

    I am very glad to say that ASPCA has been extremely helpful to us. I would recommend them highly for an insurance for your pet..

    ...

  • author
    Lauren Jones
    Jul 15, 2021
    Slow processing claims

    Slow processing claims

    ...

  • author
    Jessica
    Jul 15, 2021
    This has been a tough sell for me

    This has been a tough sell for me. ASPCA has paid out our major claims, but reimbursement has not been fast and I’ve had to have multiple communications with ASPCA for each claim, asking for duplicate copies of documents they already have, and having the portal say more information needed but no indication of what information was needed.

    ...

  • author
    Shonta SOITO
    Jul 15, 2021
    The lady I spoke with was very nice her…

    The lady I spoke with was very nice her customer service was awesome

    ...

  • author
    Donna Baldwin
    Jul 15, 2021
    After researching several Pet Health…

    After researching several Pet Health Insurance organizations we chose ASPCA because of its Wellness Visit coverage and Accidents/Illness coverage . All the different choices were fully explained and it was very easy to "mix and match" the choices alllowing us to make the right decision for our new rescue dog . I found Customer Service Representatives ( when I needed to call with a couple of questions) to be very friendly , professional and knowledgeable. My emails were also answered promptly and in the same manner . Now that we have submitted our first claim for our first wellness visit , with the help I received earlier I found it to be very easy and quick . Reimbursement was incredibly fast with direct deposit . We would definitely recommend using ASPCA.

    ...

  • author
    Erin Covert
    Jul 15, 2021
    Put your $ in savings

    After I purchased the insurance, I called customer service to ask about more details and they informed me that because my senior cat is adopted and has almost no medical records, she probably wouldn’t be covered for treatment of any “preventable” diseases.

    ...

  • author
    Adam
    Jul 15, 2021
    It has been over two weeks and no…

    It has been over two weeks and no repayment yet.

    ...

  • author
    S. Lu
    Jul 09, 2021
    Deceptive policy description re: "continuing care"

    Investigate your entire policy carefully before signing, including any Endorsements added to the policy. "Continuing care" for a chronic illness means claims payout only up to a certain amount of coverage over a pet's entire lifetime. Deceptive advertising and scammy underwriting.

    ...

  • author
    Migdia Chinea
    Jul 04, 2021
    I find ASPCA staff to be very…

    I find ASPCA staff to be very cooperative and helpful. I recommend them highly. I have three pooches with vet insurance. Thank you so much!

    ...

  • author
    JC
    Jun 29, 2021
    Unprofessional hard to contact company

    This pet insurance company is underwritten by C & F Insurance Agency, which seems like a small, unprofessional business. Contacting customer service is always a half hour to an hour wait time. When representatives answer I have had a horrible time dealing with everything from billing to claims. I would not recommend this insurance company.

    ...

  • author
    Aimee Keener
    Jun 29, 2021
    This company is absolutely impossible…

    This company is absolutely impossible to get a hold of! After 2 weeks, there is still no response from an email inquiry I sent. I was disconnected from their helpline twice, with no call backs.

    ...

  • author
    Annemarie Wilson
    Jun 29, 2021
    This insurance fit my fur family's…

    This insurance fit my fur family's needs and the process was very easy to navigate.

    ...

  • author
    Loretta Hannah
    Jun 28, 2021
    First Time Pet Insurance Owner

    I really liked how easy it was to set up insurance for my new horse, Lluvia. I am a new owner and new to the pet insurance business. I gave 4 stars because I would also liked to have gotten Mortality Insurance as well, but it doesn't appear that ASPCA Pet Health Insurance offers that option. I lost a horse many years ago due to another horse kicking her and I would like that added protection. Thank you.

    ...

  • author
    Jerilyn Evans-Graff
    Jun 18, 2021
    I like the coverage

    This was the only insurance that covered veterinarian charges.

    ...

  • author
    Larry Choat
    Jun 18, 2021
    My first claim

    I entered the claim, it was accepted by the next business day. I received the reimbursement 2 days later. This was much faster than I had anticipated. Great service.

    ...

  • author
    Zoey Alani
    Jun 18, 2021
    Customer Service At Its Worst!

    It is EXTREMELY difficult to talk to anyone about a claim. The wait lasts from 45 minutes to over an hour. They prompt you to leave a call-back number but NEVER return your call. Emails are returned a WEEK later. They delayed reimbursement for a claim I submitted under the excuse that they were waiting on the vet's medical records. I checked with the vet. They NEVER even contacted the vet! I uploaded ALL the required documents to the portal but they did not even bother looking at them!

    ...

  • author
    Gayle Collins
    Jun 17, 2021
    Grateful for the ASPCA Pet Health Insurance

    I needed healthy insurance for my aging dog. So I picked ASPCA because of their affiliation with rescuing and saving animals. I have donated over the years to this organization, as well as, others one's dedicated to saving all animals. It was easy to sign up and I chose a plan that fits my dogs needs. Thanks for the help!

    ...

    site logo

    Copyright © 2009-2021 Natural Intelligence Ltd. All Rights Reserved.

    By using our content, products & services you agree to our Terms of Use and Privacy Policy.

    • About Us
    • Cookie Policy
    • Terms of Use
    • Partner with us
    • Privacy Policy
    • Contact

    This site is not a loan provider or a broker and does not offer loans or mortgages directly to end users, but only allows users to match with lending partners and platforms that may extend a loan. All loan approval decisions and terms are determined by the loan providers at the time of your application with them. Any matching request submitted through our website does not constitute a loan application and you will have to submit a loan application to the respective lender before the lender provides you with an actual offer. We do not warrant that you will be approved for a loan, nor that you will be offered a loan with the same terms presented on our website. Lenders listing in this website DO NOT imply endorsement. Certain details, including but not limited to loan terms, prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice

    Reproduction in whole or in part is strictly prohibited.