The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

ASPCA Review

Find a customized quote easily

Reviews 3,011

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

Jacob Parker
Jacob Parker
May. 03, 20214 min read

ASPCA summary

ASPCA, which is frequently referred to as the American Society for the Prevention of Cruelty to Animals, was founded in 1866 and is one of the oldest humane societies operating today in the United States. With a flexible choice of vet networks and diverse coverage levels, it’s worth considering ASPCA when purchasing your next pet insurance package.

Pros

  • Discounts for multiple pets
  • Preventative care options
  • Up to 90% of costs covered

Cons

  • Pregnancy-related costs excluded
  • Not a direct underwriter
ASPCAat a glance
4.0

Editorial score

Online experience

Great site with learning resources

4.0

Customizable rates and services

Customizable plans and rates, 50-90% reimbursement No upper age limit

5.0

Claims payout waiting period

Over 2 weeks

3.0

Customer support

Evening and weekend customer service available

3.0

Bundles

Multi-pet and multi-policy bundles available

5.0

ASPCA ASPCA Visit Site

What’s Covered? 

Depending on the specific plan you go for, ASPCA’s pet insurance will cover the cost of a variety of treatments for your furry friends. If you go for the highest level of coverage offered by this provider, costs relating to accidents, illnesses, and behavioral problems will be covered.

ASPCA even pays out for alternative therapies and congenital condition-related costs. What’s more, if you select the right add-on to your plan, the company will also cover preventative care services.

Insurance Plans & Pricing

ASPCA’s pricing system is relatively straightforward. There are two basic plans to choose from as well as a handful of preventative care add-on packages. Whichever one you opt for, it’ll cost less if you pay upfront for a year because ASPCA adds on a $2 transaction fee to monthly bills.

Accident-Only

The cheapest ASPCA plan is the Accident-Only Coverage package. Depending on your pet’s characteristics, like breed and age, and the deductible, coverage limit, and reimbursement levels you select, this plan could cost as little as $14 per month.

Complete Coverage

Customers looking for additional peace of mind might want to select ASPCA’s Complete Coverage package. Besides accidents, the Complete Coverage plan will pay out for costs incurred due to illness, behavioral issues, and more.

If needed to treat a covered condition, the Complete Coverage package can even be used to pay for prescription foods and supplements. ASPCA quoted us $26.97 per month to cover our three-year-old medium-sized mutt, with a low coverage limit and a $500 deductible, under the Complete Coverage plan.

Preventative Care

For $9.95 per month, you can add ASPCA’s Basic Preventative Care package to your Accident-Only or Complete Coverage plan. Doing so will get you a total of $250 worth of annual benefits to go towards things such as a rabies vaccine, deworming, and wellness exams.

Also available is a $24.95 per month Prime Preventative Care plan which bumps your benefits up to $450 annually and adds coverage for flea prevention treatments and blood tests.

What's Not Covered

Even with ASPCA’s Complete Coverage subscription, some costs won’t be covered. Pre-existing conditions, cosmetic procedures, and breeding costs are all excluded from this provider’s plans.

Waiting Periods

Once you start an ASPCA subscription, you’ll have to wait at least 14 days before the policy kicks in and your costs begin to be covered by the service. Claims and reimbursements are processed by ASPCA in 30 days or less.

Coverage Limits

When configuring your plan, you’ll need to choose a coverage limit between $3,000 and $10,000. This is an annual cap that gets reset on the anniversary of your subscription.

Reimbursement and Deductibles

ASPCA reimburses 70% to 90% of costs for covered treatments and deductibles of $100, $250, and $500 are on offer. For example, if you were to opt for a $250 deductible with an 80% reimbursement rate, and then incurred $1,000 of treatment costs in the first year of your plan, you’d end up being paid back $600.

Claims and Service

All you have to do to submit a claim with ASPCA is log in through the company’s mobile app, write a summary detailing your expenses, and attach a picture of your invoice.

The ASPCA customer service team is available during standard ET business hours. You can get in touch over the phone or via email.

What You Might Like

Even though ASPCA’s insurance is technically underwritten by the United States Fire Insurance Company, by taking out coverage with this provider, you’ll be contributing to a reputable humane charity.

What ASPCA Could do Better

Although many previous customers report having positive experiences with ASPCA’s pet insurance service, others complain of justified claims being rejected and long waits for reimbursements.

Contact Details and Address

You can get in touch with ASPCA’s customer service team by calling 1-(866)-204-6764 or emailing cservice@aspcapetinsurance.com.

Crum & Forster, who administer ASPCA’s insurance, are headquartered at:

6404 International Pkwy # 1000,

Plano, TX 75093

How ASPCA Pet Health Insurance Compares


ASPCAPumpkin
Waiting period14 days14 days
Reimbursement rate70% to 90%90%
Annual deductible$100 to $500$100 to $500
Coverage limit$3,000 to $10,000$7,000 or $15,000 for cats,
$10,000 or $20,000 for dogs

Bottom Line

ASPCA can help you to feel confident that you’ll be able to afford unforeseen costs related to your pet’s health while supporting an important nationwide humane society.

Methodology

To evaluate ASPCA’s services, we explored the company’s website, requested quotes, and researched the experiences of previous customers via review aggregation services.

ASPCA ASPCA Visit Site

Disclosure

Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit www.aspcapetinsurance.com/terms. Preventive and Wellness Care reimbursements are based on a schedule. Complete Coverage℠ reimbursements are based on the invoice. Levels 1-4 reimbursements are based on usual and customary eligible costs. Products, schedules, and rates may vary and are subject to change. Discounts may vary and are subject to change. More information available at checkout.

The ASPCA® is not an insurer and is not engaged in the business of insurance. Products are underwritten by the United States Fire Insurance Company, produced and administered by C&F Insurance Agency, Inc. (NPN # 3974227), a Crum & Forster company. Through a licensing agreement, the ASPCA receives a royalty fee that is in exchange for use of the ASPCA’s marks and is not a charitable contribution. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. Crum & Forster Pet Insurance Group™ is a trademark of United States Fire Insurance Company. The Crum & Forster group of companies is rated A (Excellent) by AM Best Company 2018.

Jacob Parker
Written byJacob Parker

Jacob Parker is a financial and technology writer. With a background in climate science, he's deeply interested in the intersection of fintech and sustainability and has a passion for impact investing and ESG research. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

ASPCA
ASPCA
ExcellentReviews 3,011
Visit Site

Top 5 Pet Insurance

Pets Best

Pets Best

Visit Site
Spot Pet Insurance

Spot Pet Insurance

Visit Site
Pumpkin

Pumpkin

Visit Site

Trustpilot reviews

See what some costumers are saying about ASPCA
ASPCA
ExcellentReviews 3,011
on
Excellent
79%
Great
10%
Average
4%
Poor
2%
Bad
5%
  • author
    Hazel Van Dyke
    4 days ago
    I’m thankful for ASPCA INSURANCE.

    I’m thankful for ASPCA INSURANCE. THEY ARE AFFORDABLE OTHERWISE I WOULD NOT BE A LE TO GET IT. IT COVERS 90% of most things and that makes me feel better when I have to take my baby dog to the vet. I am happy to be able to have it

    ...

  • author
    Charles Hernal
    3 days ago
    I wish it covered dental for my pet.

    I wish it covered dental for my pet.

    ...

  • author
    Cheryl Baker
    4 days ago
    True coverage

    Unlike other coverages ASCPA will pay for issues with my pets that they list. So far I haven't been given an excuse to not receive the benefits I expect.

    ...

  • author
    GERALDINE ROHRBAUGH
    Nov 24, 2021
    The people were very helpful

    The people were very helpful

    ...

  • author
    Lucia Rodriguez
    Nov 24, 2021
    CLAIM WAITING TIME PROBABLY COULD BE…

    CLAIM WAITING TIME PROBABLY COULD BE LESS THAN 14 DAYS.

    ...

  • author
    Andrew McBrian
    Nov 24, 2021
    Not sure why you have to have a 14 day…

    Not sure why you have to have a 14 day waiting period. If a pet contracts an illness soon after one initiates insurance, it feels like a betrayal of the principle of insurance. Kind of arbitrary.

    ...

  • author
    Lynda Kennedy
    Nov 23, 2021
    Not sure

    Not sure, but it seems to me if I have insurance for my pet, insurance should pay at the time. If I had money to pay out a few hundred dollars when I take pet to vet, I would not need insurance. I pay monthly payment on insurance and if my cat goes to vet I have to pay the bill and wait to get reimbursed. I am on SS, so if my cat gets sick and needs a vet and I don’t have money to pay, then my cat could die. Seems like if insurance premiums are paid and I need to take cat to the vet, that I should pay the small amount and vet gets paid by insurance. I should not have to turn over full amount for service and if had to put out few hundred dollars at the time of service, it would be imposssible.

    ...

  • author
    Melody Campbell
    Nov 23, 2021
    This insurance is very cost-effective…

    This insurance is very cost-effective and customizable to what me and my pet need. Claims are processed quickly!

    ...

  • author
    Harold Hathorne
    Nov 23, 2021
    Always thought about getting pet…

    Always thought about getting pet insurance. But every time I looked into it, the process was convoluted and difficult to to say the least. That is until I contacted ASPCA. Their online site was simple and straightforward. It took nominal time to and effort choose a plan for my Pablo, a chihuahua mix. And I was very pleased with the terms and pricing. I recommend ASPCA insurance to everyone.

    ...

  • author
    Mary
    Nov 23, 2021
    Doggy Health Insurance

    I just recently purchased this insurance so have not had to use it so far. Purchasing was a breeze. The website is very user friendly. Thank you and have a great day.

    ...

  • author
    Keisha Haggerty
    Nov 23, 2021
    I still haven't received Samantha…

    I still haven't received Samantha paperwork her copy of her insurance yet and I need it for me go get her a check up

    ...

  • author
    Kathleen Harmon
    Nov 20, 2021
    Just signed up

    Just signed up, it was very easy. Looking forward to working with ASPCA Pet Health Insurance. Coverage looks good, I was impressed with their site and with the available plan that I chose.

    ...

  • author
    Richard Diaz
    Nov 18, 2021
    Insurance isn't too bad compared to…

    Insurance isn't too bad compared to other plans

    ...

  • author
    Luz Stella Laverde
    Nov 18, 2021
    I paid for the service and don’t have an insurance number

    I got the insurance, paid for it and 4 days later I haven’t get an email with my insurance number. I called the 180@ number and there is no one to get in the line. Asked for a call back, someone called but they didn’t talk. So, I paid for the insurance and I still don’t even have a welcome email from this company.

    ...

  • author
    Nancy Fields
    Nov 18, 2021
    excellent insurance

    excellent insurance! fits my budget, easy to make a claim, and receive assistance!

    ...

  • author
    Nancy Hollenbeck
    Nov 18, 2021
    It’s very fantastic and trustworthy…

    It’s very fantastic and trustworthy towards healthy

    ...

  • author
    Vanessa Valois
    Nov 17, 2021
    Website was extremely easy to maneuver

    Website was extremely easy to maneuver. Looking forward to Shadow's new insurance.

    ...

  • author
    Kami Engel
    Nov 17, 2021
    Great Service

    Great Service

    ...

  • author
    Rick White
    Nov 17, 2021
    Easy to purchase we'll see if it's as…

    Easy to purchase we'll see if it's as easy to use

    ...

  • author
    Lance Mashburn
    Nov 16, 2021
    ASPCA had the best options to fit a…

    ASPCA had the best options to fit a variety of budgets. Very pleased so far. The included whiskerDocs call/chat feature is most useful.

    ...

  • author
    Arlene Crain
    Nov 16, 2021
    I am a former member

    I am a former member, so it was an easy choice for me. I have yet to use the insurance but look forward to do so. I fell on some financial difficulties and had to cancel. Ty

    ...

  • author
    Aishwarya Narayan
    Nov 16, 2021
    Great service and friendly folks.

    They always return my calls and are extremely friendly and clear in explaining terms.

    ...

  • author
    Galvan Fam
    Nov 16, 2021
    I had no problem signing up

    I had no problem signing up. Just one thing, I still haven’t gotten my contract.

    ...

  • author
    Jack Boyd
    Nov 16, 2021
    Very easy process to sign up our…

    Very easy process to sign up our precious pets for health insurance. The website navigation was easy and the choices were very clear, detailed and concise. Thank you for a great experience.

    ...

  • author
    Toni-Anne
    Nov 16, 2021
    I haven't submitted a claim yet

    I haven't submitted a claim yet, so I can't rate on reimbursement. The insurance does cover a lot of things. Time will tell. I also would have liked if they had an insurance card. I know we pay up front and then submit the claims to ASPC Pet Health Insurance, but, it would have been nice to have a card for my wallet.

    ...

  • author
    Larry Stumpf
    Nov 16, 2021
    The process of getting and…

    The process of getting and understanding the insurance for our pet was easy to do and understand.

    ...

  • author
    Harold Palmer
    Nov 16, 2021
    Website was easy to use

    Website was easy to use.

    ...

  • author
    Edward Schelmbauer
    Nov 16, 2021
    I asked for my account # so I can set…

    I asked for my account # so I can set up my online portal. So far no response from you

    ...

  • author
    Dee Ninja
    Nov 16, 2021
    The buying experience was easy

    The buying experience was easy. I wish that coverage was effective right away but otherwise, great job.

    ...

  • author
    Alan Wren
    Nov 16, 2021
    The staff seem excellent

    The staff seem excellent

    ...

  • author
    Kimberly Mastin-Rice
    Nov 16, 2021
    I have only had this insurance for a…

    I have only had this insurance for a few days. Obtaining it was fast and easy. Looking forward to a long relationship!

    ...

  • author
    BRIAN GROVES
    Nov 16, 2021
    Pretty simple and quick

    Pretty simple and quick. We appreciate that

    ...

  • author
    Cj Pina
    Nov 16, 2021
    Great help saved me money ty

    Great help saved me money ty

    ...

  • author
    Ayesha Siddiqui
    Nov 13, 2021
    Horrible Scammers

    Horrible. They are a scam! I was convinced to buy an insurance plan by the sales person and then my claim was rejected because of "pre-existing conditions" I shared honestly that my cat is sick and that's why I need a plan!!!

    ...

  • author
    Michael Lucero
    Nov 12, 2021
    The process is simple and convenient.

    The process is simple and convenient.

    ...

  • author
    Customer
    Nov 11, 2021
    Enrollment was quick and easy.

    Enrollment was quick and easy.

    ...

  • author
    Nicholas Turner
    Nov 11, 2021
    Horrible Sign-up experience

    Where should I start. 1. Your 14 day hold period for my 3 month puppy is ridiculous, and if you can't waive this period then don't charge me. 2. I made sure to get the best coverage for my dog, but come to find out that my puppy isn't covered for vaccines or preventative care, which wasn't made clear when I signed up. And now, I have to cancel my plan and start it up again to get that extra coverage. And another charge and a new 14 day hold period will take place. If this is the way this company does business then I don't want to be associated with ASPCA.

    ...

  • author
    Larry Owens
    Nov 11, 2021
    They are very fast with paying your…

    They are very fast with paying your claim . Less than two weeks by mail. I have never had a issue with filing a claim. I wish people"s insurance was as great. Diana O.

    ...

  • author
    Kathy Moore
    Nov 11, 2021
    I like the idea of ASPCA puppy…a

    I like the idea of ASPCA puppy insurance BUT i spent 45 minutes on hold and no one answered. When I did get a representative she transferred me to another dept again on hold and just left me there still no one answered I hope I haven’t made a mistake since I paid for a year

    ...

  • author
    Michael
    Nov 11, 2021
    I enrolled and due to a mistake

    I enrolled and due to a mistake, my enrollment was cancelled before it even began. Aspca was so communicative and worked out the issue very quicky and professionally. I was impressed!

    ...

  • author
    SHLOMO SPAK
    Nov 09, 2021
    Just Signed In

    Just signed in for our puppy Havanese. The process was seamless. Now lets see How is the service once we start using it. Looks promising

    ...

  • author
    Kimberly Lewis
    Nov 09, 2021
    Recently signed up and was surprised at…

    Recently signed up and was surprised at such an early welcome call. I was provided the opportunity to ask any questions regarding my new insurance. Very pleasant customer service. I look forward to a great experience.

    ...

  • author
    Erin Simon
    Nov 09, 2021
    Reasonable price

    Reasonable price; quick coverage; easy to purchase

    ...

  • author
    Norman Bergantim
    Nov 09, 2021
    Good.

    Good. Service.

    ...

  • author
    M. Smith
    Nov 09, 2021
    User Friendly

    The website made the sign-up process painless and I like being able to submit paperless claims. When I viewed my new account online, everything was clear, simple, and easy to understand. My only concern was understanding how the preventive care endorsement worked. It was a little confusing when I saw my Delarations page not to have that listed very clearly at the beginning of the document. I eventually found the "add-on endorsement" at the end of the document but I think mentioning it on the initial page that shows what you are paying would have made things clearer instead of combining the two items into one total. I was afraid I hadn't added it at first glance. I look forward to working with the company in the future. So far everything has been very user friendly.

    ...

  • author
    Foster Mom
    Nov 09, 2021
    Easy pet insurance

    They made it easy to decide what and how much insurance to buy to fit your budget.

    ...

  • author
    Sabina Mamedova
    Nov 07, 2021
    ASPCA keeps charging without providing any services.

    I can't express my disappointment. I've got a simple plan($44.03 monthly payment). ASPCA KEEPS CHARGING ME EVERY MONTH SINCE MARCH 18. And I can't claim anything because my pet’s status is inactive.

    ...

  • author
    Rossana Noggle
    Nov 05, 2021
    Where is my coverage card?

    I only got an email and never received a coverage card. So I had to go back through my thousands of emails just to find my original email that stated my dog was covered.

    ...

  • author
    NICOLA ROGERS
    Nov 04, 2021
    Had a great experience so far.Wish I…

    Had a great experience so far.Wish I had some sort of ins.card

    ...

  • author
    James Garrett
    Nov 04, 2021
    Professional and curtiuos

    Professional and curtiuos

    ...

  • author
    Brad Smith
    Nov 04, 2021
    I am very satisfied with the pet…

    I am very satisfied with the pet insurance at ASPCA. It has been a much better option for my cats than Pet's Best.

    ...

  • author
    Linda Williams
    Nov 04, 2021
    Champagne's Insurance

    I really appreciate having this insurance for my baby girl Champagne. It has help me out so much financially. My one complaint is that there is no phone number for us to speak to a live person.

    ...

  • author
    Coleman McClelland
    Nov 04, 2021
    I haven't used your services yet

    I haven't used your services yet, my coverage starts in a few weeks. No idea what your service is actually like

    ...

  • author
    Denise Karren
    Nov 04, 2021
    Great coverage

    Communication with company is great and plans are dependable!

    ...

  • author
    FRANK CRUZ
    Nov 04, 2021
    ASPCA Pet Health Insurance is the best…

    ASPCA Pet Health Insurance is the best coverage you can get. I've had ASPCA Pet Health for many years and I highly recommend them. -F Cruz

    ...

  • author
    高金翎
    Nov 03, 2021
    A company cheating customers and never provide the real coverage

    This is a really terrible company and never worth it. My cat had the urinate disease, got the surgery, followed by medical care. It spent me ~$3500 dollars. However, they completed the claim and stated it as "Professional service". Then reimbursed me $14.4. It is ridiculous. I encourage everyone to not consider this company. This is horrible!!!

    ...

  • author
    Beth midd
    Nov 03, 2021
    It was quick and easy to understand

    It was quick and easy to understand. Explaining everything I needed to know.

    ...

  • author
    KF
    Nov 03, 2021
    Reasonable Coverage and Options

    We are happy with the coverage and price options offered. The rates are very reasonable. Having the coverage for our new rescue pup is a relief.

    ...

  • author
    Natalie Jetter
    Nov 02, 2021
    I haven't used it yet

    I haven't used it yet. But was surprised that someone called me to make sure I didn't have any questions or concerns.

    ...

  • author
    Lemons Thomas
    Nov 02, 2021
    I can't really give a rating cuz I…

    I can't really give a rating cuz I just became a member and have not yet used my insurance. My experience with signing up was easy and very informative concerning what's covered and what's not with my policy. Hopefully everything is true to form. Thank you ASPCA Pet Insurance.

    ...

  • author
    Raquel Turner
    Nov 02, 2021
    Super easy & quick to sign up

    Super easy & quick to sign up, like how the automatic payment was easy to set up to!

    ...

  • author
    Debbie Staley
    Nov 02, 2021
    Seamless process

    We haven't had to use this yet as we are getting our puppy this weekend. however the purchasing aspect was very easy to do.

    ...

  • author
    Kimberlee Davis
    Nov 02, 2021
    Claims were processed quickly

    Claims were processed quickly. Very easy to work with. Thank you.

    ...

  • author
    donna
    Nov 02, 2021
    Have not used it yet

    Have not used it yet

    ...

  • author
    Chris Peters
    Nov 02, 2021
    have not done anything other than sign…

    have not done anything other than sign up, not sure what there is to review, i have had no other interactions yet

    ...

  • author
    Carlette Paulson
    Nov 02, 2021
    We have not use this service yet so I…

    We have not use this service yet so I don’t feel I can leave a review at this time

    ...

  • author
    Jamie Brown
    Nov 02, 2021
    Great price to protect my best riet.

    Great price to protect my best riet.

    ...

  • author
    Helen Morisette
    Nov 02, 2021
    Very easy to understand and affordable…

    Very easy to understand and affordable options.

    ...

  • author
    BETH
    Nov 02, 2021
    No hassle and prompt claim processing!

    No hassle and prompt claim processing!

    ...

  • author
    Beth Negelein
    Nov 02, 2021
    So far I am super happy with ASPCA pet…

    So far I am super happy with ASPCA pet insurance. They have been very helpful registering my account.

    ...

  • author
    Maya Vaughan
    Nov 01, 2021
    It was easy and straightforward

    It was easy and straightforward. I got exactly what i wanted and the process wasn't a headache.

    ...

  • author
    Elena Rosales
    Nov 01, 2021
    I'm thinking Will need to look onto…

    I'm thinking Will need to look into finding a better pet insurance. I have submitted 3 claims. The first on the 16 pf September, then 2 days later Had to summit another one. The most resent about a week or two. I understand there is a process and some waiting but I don't even know if I'll receive any reimbursement this year. They dp keep sending reminders that they are sorry for the delay, that is taking longer than usual, but it's getting ridiculous.

    ...

  • author
    K.Ewing
    Oct 29, 2021
    Have not even used the insurance yet.

    Have not even used the insurance yet.

    ...

  • author
    Ignacio Perez de la Cruz
    Oct 29, 2021
    Website is awful

    Website is awful. Cannot register. Policy number not provided to me. This insurance is a scam.

    ...

  • author
    Chad
    Oct 29, 2021
    The BEST customer service

    The BEST customer service! Very warm and welcoming - incredibly helpful as I was setting up a new policy. Would highly recommend to anyone looking for quality pet insurance.

    ...

  • author
    elizabeth agerbeck
    Oct 28, 2021
    Have not had opportunity to use as yet.

    Have not had opportunity to use as yet.

    ...

  • author
    Angela Coen
    Oct 28, 2021
    It was so easy to understand the…

    It was so easy to understand the coverage.

    ...

  • author
    Amanda Newling
    Oct 28, 2021
    Very easy to understand and to sign up

    Very easy to understand and to sign up. Great prices for the benefit options.

    ...

  • author
    Mary Schaefer
    Oct 28, 2021
    Satisfied so far.

    Satisfied so far.

    ...

  • author
    David Basom
    Oct 28, 2021
    I just signed up for ASPCA health…

    I just signed up for ASPCA health insurance. In comparison with others it seems to be the best plan for the price. I haven't had the opportunity to use it yet, so can't answer how good it actually works. But I'm depending on the ASPCA to be it's best

    ...

  • author
    Chantelle R
    Oct 28, 2021
    Customer service was nice and she was…

    Customer service was nice and she was clear when explaining everything. The coverage seems good and the price is reasonable

    ...

  • author
    New Member
    Oct 28, 2021
    Survey sent too soon.

    I was sent this review survey before ever leveraging the benefits so I cannot rate it yet. I still am also pending my coverage confirmation although I signed up yesterday. That process is pretty slow.

    ...

  • author
    Pedro Lopez
    Oct 28, 2021
    I already paid and have yet to get my…

    I already paid and have yet to get my dogs insurance info

    ...

  • author
    Scott Triplett
    Oct 27, 2021
    Very easy buying experience

    Very easy buying experience, I liked that I could choose the amount of coverage that worked for me and be able to make the payment annually instead of monthly.

    ...

  • author
    Esther
    Oct 27, 2021
    For several reasons

    For several reasons, I am unhappy with this service, one being a claims experience, the others being unable to speak to a representative without unimaginable hold times, and being redirected to folow up via on line, and then disconnected by a voice prompt, yes, during normal business hours as indicated by the voice prompt. The app that I had downloaded is useless, not to mention unable to upload to submit a claim, as I have attempted several times now and after receiving several errors, I have to give up. I have this service payroll deducted and signed up through my employer, but am so very disappointed in this service I am looking elsewhere for coverage for my 7 members of my family. Hearing the words of "we are experiencing an unusually high volume of calls right now", is not an answer or a solution.

    ...

  • author
    Akhila Gudla
    Oct 27, 2021
    Honest advice

    Honest advice

    ...

  • author
    sher pasquini
    Oct 26, 2021
    I was placed on hold for three days in…

    I was placed on hold for three days in a row and held for an hour.

    ...

  • author
    Linda middleton
    Oct 26, 2021
    Very nice and easy to apply and…

    Very nice and easy to apply and affordable! I want to thank you for the peace of mind this gives me! THANK YOU SO MUCH!

    ...

  • author
    Monica Fetterolf
    Oct 26, 2021
    very good experience

    very good experience

    ...

  • author
    willa hurson
    Oct 26, 2021
    Wonderful customer service

    Wonderful customer service

    ...

  • author
    Izzy and Uno
    Oct 26, 2021
    Signing up was easy and seamless

    Signing up was easy and seamless. The rates were the best option for me out of other companies suggested to me by my veterinarian. I am looking to file a claim soon for a recent dog neuter appointment, but from looking at the user interface, I imagine it will also be an easy to process. Plus, ASPCA communication staff are quick to respond

    ...

  • author
    Debra Bliss-Kelley
    Oct 26, 2021
    Excellent experience and really easy to…

    Excellent experience and really easy to understand

    ...

  • author
    TDSC from New Jersey
    Oct 26, 2021
    The enrollment process was easy

    The enrollment process was easy and also emailing me the policy. The rates are good. I’m in the early stage of waiting for the effective date.

    ...

  • author
    Nina Vitale
    Oct 26, 2021
    I appreciate all the hard work the…

    I appreciate all the hard work the aspca does!

    ...

  • author
    Panella Westfall
    Oct 26, 2021
    New customer

    So far it been a easy and great experience

    ...

  • author
    Joyce Lowrey
    Oct 26, 2021
    Fast and quick response to claims

    Fast and quick response to claims! Great insurance

    ...

  • author
    Kimberly Swinkle
    Oct 26, 2021
    Easy to navigate.

    Easy to navigate.

    ...

  • author
    Sandra
    Oct 26, 2021
    The person who helped me was very…

    The person who helped me was very polite, helpful, set my account up and made the process very easy.

    ...

  • author
    Teresa
    Oct 26, 2021
    Good prices

    Good prices. Provides good prices and good coverages.

    ...

  • author
    Kirstin Ellis
    Oct 26, 2021
    We just got a puppy!

    Our family just got a new puppy and we want nothing but the best for her. ASPCA made it super easy to find the right plan for us, and make it super easy to keep everything in one place. I can make claims online, look for vets online, and it's easy! Keep up the good work

    ...

    site logo

    Copyright © 2009-2021 Natural Intelligence Ltd. All Rights Reserved.

    By using our content, products & services you agree to our Terms of Use and Privacy Policy.

    • About Us
    • Cookie Policy
    • Terms of Use
    • Partner with us
    • Privacy Policy
    • Contact

    Designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such. Company listings on this site DO NOT imply endorsement. We are not a loan provider or a broker and we do not offer loans or mortgages directly to end users, but only allows users to match with lending partners and platforms that may extend a loan. All loan approval decisions and terms are determined by the loan providers at the time of your application with them. Any matching request submitted through our website does not constitute a loan application and you will have to submit a loan application to the respective lender before the lender provides you with an actual offer. We do not warrant that you will be approved for a loan, nor that you will be offered a loan with the same terms presented on our website.

    Reproduction in whole or in part is strictly prohibited.