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BestMoney.com
Upgrade Review
Get more value with a better banking experience
Reviews 38,725
Upgrade - Rewards Checking
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Upgrade - Rewards Checking
Upgrade - Rewards Checking
Excellent
Reviews 38,725
Michael Graw
Nov. 15, 2022
2 min read
Michael Graw
Upgrade - Rewards Checking summary
Upgrade is a San Francisco-based online bank founded in 2017. It offers a checking account, credit cards, personal loans, and a credit monitoring and education center. Upgrade’s Rewards Checking account offers 2% cash back on certain types of purchases made with your debit card up to $500 per year, plus 1% cash back on all other purchases. The Rewards Checking account has no account fees, no minimum balance requirement, and no ATM fees.
Pros
  • No account or ATM fees
  • Up to 2% cash back on debit card purchases
  • No minimum deposit required
Cons
  • No cash deposits
  • Limited online accounting dashboard

Upgrade - Rewards Checking at a glance

4.6
Editorial score

Fees?

No fees at all
5.0

Security

FDIC insured, SSL/AES encryption and supports 2 factor and biometric authentication
5.0

Customer service

Early morning, evening and weekend service with multiple communication options and a dedicated fraud team
4.0

Online experience

User friendly site with full online banking capabilities
4.0

Mobile experience

Excellent mobile app with all mobile banking features enabled, including digital check deposits
5.0

Upgrade - Rewards Checking Upgrade - Rewards Checking Visit Upgrade

Advantages Over Traditional Banks

The Upgrade Rewards Checking account is completely fee-free and there’s no minimum deposit required to open an account. You won’t pay monthly account fees, ATM fees, transfer fees, or even overdraft fees.

In addition, the Rewards Checking account offers cash back on every purchase you make using your Visa debit card. You’ll receive 2% back on purchases made at convenience stores, drug stores, gas stations, and restaurants. You’ll also get 2% back for many monthly subscriptions and utilities.

Upgrade now offers a high yield savings account to customers who already have a checking account. Account holders can earn 3.00% Average Percentage Yield.

The 2% cash back offer is limited to $500 per year in certain categories, after which you’ll receive 1% back. All other purchases also receive 1% cash back. 

Another benefit of the Rewards Checking account is that existing account holders can receive up to a 20% discount on the interest rate for a new personal loan or credit card through Upgrade.

Cutting-Edge Banking Services

Upgrade offers a browser-based dashboard as well as mobile apps for iOS and Android to manage your Rewards Checking account. The online dashboard enables you to tag transactions, make fee-free transfers, and automatically pay your bills online. However, it doesn’t enable you to integrate accounts from other banks, and there aren’t many tools for monitoring your spending over time.

Upgrade also has an online credit monitoring and education center. You can monitor your credit score for free and get weekly updates on any changes. You can also sign up for email alerts to find out if your score is changing and quickly identify potential fraud.

Traditional Banking Services

Upgrade offers personal loans and credit cards in addition to the Rewards Checking account. The company’s 4 credit cards are all free of annual fees and offer up to 3% in cash back on select purchases. One credit card offers unlimited 1.5% cash back in Bitcoin on every purchase.

Importantly, Upgrade does not have any physical branches or in-network ATMs. Upgrade does not charge ATM fees, but you may be charged a fee by the bank that owns any ATM you use.

Interest Rates and Fees

Upgrade’s Rewards Checking account offers cash back on debit card purchases rather than interest. You’ll earn 2% cash back up to $500 per year on convenience store, drug store, gas station, restaurant, subscription, and utilities purchases. You’ll earn 1% cash back on all other purchases.

The Rewards Checking account doesn’t require a minimum account balance and doesn’t charge any monthly fees. There are also no ATM, transfer, or overdraft fees.

Account Fee
Minimum Balance
ATM Fee
Overdraft Fee
None
None
None
None

Customer Service and Online Experience

Upgrade offers customer support by phone and email. You can get in touch from 6AM-6PM (PT) Monday-Friday and from 6AM-5PM Saturday-Sunday. There’s also a detailed online knowledge base where you can find out more about how to use your Rewards Checking dashboard and Upgrade’s other products.

 Upgrade’s online dashboard is easy to use. You can see a list of all your transactions and tag them for organization. You can also see your current cash back balance. A bill pay center enables you to set up automatic payments for utilities, credit cards, loans, and other recurring bills.

 Upgrade has a 4.7-star rating on Trustpilot, with more than 25,000 reviews, and an A+ rating with the Better Business Bureau.

Mobile App

Upgrade has a free mobile app for iOS and Android devices. The mobile app offers much of the same functionality of the online dashboard, including the ability to track transactions and set up automatic bill pay. You can also lock your debit card if it’s ever lost or stolen.

The Upgrade Visa debit card is compatible with both Google Pay and Apple Pay.

 Security

Upgrade secures your account with SSL and 256-bit AES encryption. The Rewards Checking account is insured by the FDIC up to $250,000. You can also sign up for credit monitoring and email alerts through Upgrade to quickly detect potential fraud in your account.

 Summary

Upgrade is an online bank that offers a checking account, personal loans, and annual fee-free credit cards. The Upgrade Rewards Checking account offers up to 2% cash back on everyday purchases up to $500 per year and 1% cash back on all other purchases. There are no account fees, no ATM fees, and no overdraft fees, and you’re not required to keep a minimum balance in your account. You can manage your transactions through an online dashboard or the Upgrade mobile app for iOS and Android.

Methodology

This review was created using information from the Upgrade website, Trustpilot, and the Better Business Bureau.

Upgrade - Rewards Checking Upgrade - Rewards Checking Visit Upgrade

Disclaimer

Upgrade is a financial technology company, not a bank. Rewards Checking services provided by Cross River Bank, Member FDIC. Upgrade VISA ® Debit Cards issued by Cross River Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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See what some costumers are saying about Upgrade - Rewards Checking
Upgrade - Rewards Checking
Excellent
Reviews 38,725
on
Excellent
82%
Great
11%
Average
3%
Poor
1%
Bad
3%
A
alexandra smerekanich
a day ago
My experience has been great from the…
My experience has been great from the ease of the app to the customer service I received when I called in.
M
mary garrison
17 hours ago
easy
easy to open. app is very understandable
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bart dowdle
a day ago
Great service
Great service! Very helpful.
A
amber elizabeth lichtenstein
a day ago
The app is self explanatory and easy to…
The app is self explanatory and easy to navigate and great rewards for just normal banking!!!
J
john kolak
a day ago
I have had excellent experience with…
I have had excellent experience with upgrade
J
jeffery lunn
a day ago
Excellent Customer Experience The website was easy to use and the 2…
The website was easy to use and the 2 Representatives who made phone contact regarding my application were friendly and helpful. I believe it was Daria who initiated contact and Kevin who directed me completion of my application. Great Job Folks.
D
dan caron
a day ago
Excellent customer service
I applied for a personal loan but decided to cancel after I was approved, that gave me the money and have taken the deposit back, but it still shows I owe a balance, and after calling 4 times, I’m hoping that everything gets canceled like, I was told it would, however no one could give me a cancellation confirmation number, so time will tell, if this is a reputable company or not, to deal with. All the customer service representatives, have been excellent to speak with. I’m just hoping they are trustworthy on what they have told me.
D
donna greenslit
a day ago
Easy to make payments and edit…
Easy to make payments and edit information when needed
C
cory chitwood
a day ago
Very responsive
Very responsive. Had my account open in no time!
T
tobie snyder
a day ago
Watch out if you have a line of credit…
Watch out if you have a line of credit with Upgrade for a rainy day. Because today it was rainy for me, I went to use my card which I had $10,000 credit limit on it and randomly they downgraded my limit to $500 No notice no regard, no nothing.
N
neal
a day ago
Don't fall for there traps...Lure you…
Don't fall for there traps...Lure you in with good interest rates and limit then slowly raised interest and lowered limit to nothing...don't waste time trying to get a personal loan...you would have better service and rates from a bank....Trap Trap Trap company
E
elba leonor aguilera
a day ago
Fast
Fast, professional, friendly, reliable and very understanding.
M
maxib
a day ago
Great company
I had a very good experience dealing with Upgrade. My request for a loan went very easy and fast with no issues. I did not have to wait nervously to hear whether I was approved. I am glad Upgrade is available for my needs.
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kyle rumsey
a day ago
Not recommended!!! No resolution!!!
I should have known by how easy this card was to attain that I would have issues with it. This review follows my second card limit lowering in less than 2yrs causing my utilization to be at 100% absolutely wrecking my credit score. I have not missed a payment and my trans union score is as high as it’s ever been. All other accounts are in good standing as well. My personal opinion and experience leads me not recommend upgrade and it’s products. Thanks for reading and for your time.
S
sawsan zakaria
a day ago
The future is Upgrade ….
The experience was very easy. Everything was simple . The information was good and instructions were not hard at all . I have found my new Financial institution.. Thank you Upgrade!!!!
A
amy antolak
2 days ago
Fast easy and everyone was super…
Fast easy and everyone was super friendly and helpful.
L
laloni kromer
2 days ago
Easy to use
Easy to use. Easy setup on auto pay
A
arthur bickle
2 days ago
The app works well
The app works well. All changes appear in 24 hours or less. The layout is easy to navigate. But it's the features that bring the most advantage.
R
raynette ashford
2 days ago
Great customer service
I was helped with information for my direct deposit for ssi
K
kumar
2 days ago
Great experience
Great experience
D
david cantrell
2 days ago
The client support agents were very…
The client support agents were very knowledgeable and friendly.
C
calvin randolph
2 days ago
This company has presented themselves…
This company has presented themselves as a highly professional business and I am excited for how they have helped me. I am very well pleased with them !
T
tarail mcbee
2 days ago
love my card
Love the look of the debit card.
S
steven angel
2 days ago
I haven’t even got my cards yet I can’t…
I haven’t even got my cards yet I can’t get a review yet.
B
brandon boyd
2 days ago
My experience
It’s easy to use
N
nicole lockhart
2 days ago
It’s a good bank
It’s a good bank
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michael carmine marotto
2 days ago
STAY AWAY
This company is a rip off. We are dealing with financial hardship and asked for some assistance. They basically did nothing for us. They were rude and insulting in their questions. I would avoid this company like the plague. Even when payments are made, the monthly balance never seems to go down. Their statements are hard to understand. I feel like they are a predatory lender.
P
pamela xiong
a day ago
DECEIVING ONLINE SYSTEM - USELESS STAFF
My loan was funded 1/5/2023. My first payment was not due until 2/5/2023. A bill was generated, and I made my 2/5 payment on 1/12/2023 because I was going on a trip and I wanted to stay ahead. I then initiated a due date change online to the 21 of the month, so that my next payment wouldn't be due until March 21 because I just made my february payment. Instead, it moved my payment 15 days sooner instead of later, and now I'm supposed to pay for a month before that month is even due and ended up being delinquent for my march bill which was now due Feb. 21. I paid that by the grace period on 3/10. Waited for everything to post on 3/17 initiated a due date change moved the March 21 due date (for my APRIL bill) to April 4, so everything can be on time again. I logged in multiple times to make sure I wasn't late. In fact, the due date changer online has a calendar MONTH included that shows you when you want your next bill to be.... so you shouldn't be able to mess it up. and My bill is still delinquent because according to them, they didn't receive a due date change request. It's just been an absolute nightmare being ahead of my payments but still being delinquent. Absolutely ridiculous. And all you get is a bunch of people saying they can't do anything about it. AND even when I pay an entire month ahead, $11 of my $235 went to principal. Criminals. And when I tried to stay on the line to "leave a review" for the call as the automated system stated, the representative had the audacity to not hang up the phone so I could do so.
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suzie j
2 days ago
I been in debt for years!
I been in debt for years!! Never thought I would get approved for the amount I got approved for. It was just the right amount to pay off ALL my debt! Also, with AFFORDABLE payments a month. Thanks Upgrade for giving me my life back!!!!
L
lamonica lewis
2 days ago
The rep that helped me.
The rep that helped me.
J
jason gallo
3 days ago
Modern internet bank with modern ideas…
Modern internet bank with modern ideas very versatile. I highly recommend this bank for you people Who won financial well-being and abilities at their bank
W
wayne h smith
3 days ago
Hey Customers Service was great I…
Hey Customers Service was great I didn't have know problem they answer all my question they was polite and help me get Checking Account I they every one Upgreat and customer they you again it was Excellent!..
c
customer
3 days ago
Everything was easy to do instructions…
Everything was easy to do instructions for Clear in my checking account is up and running. Thank you.
G
greg hartwell
3 days ago
You did not approve my Visa credit…
You did not approve my Visa credit card. That's ok I don't need your card.
J
james
3 days ago
Never had an issue throughout the loan
Never had an issue throughout the loan. Everything worked out well and would recommend.
J
jimmie trammel
3 days ago
Upgrade has offered me a wonderful…
Upgrade has offered me a wonderful experience and is a great company.
P
pawel rorant
3 days ago
Thank you for approving my application
Thank you for approving my application! I’m glad I have applied. I’m trying to reestablish my credit and this card is a great help. Thus far I am very happy, mobile app is clear and user friendly. I would definitely recommend it to anyone. Thank you again!
K
kayla groover
3 days ago
I'm always solicited for a personal…
I'm always solicited for a personal load card with this company but I've been denied twice. I went ahead and opened a debit account to see if that will make me eligible.
M
majajama
3 days ago
NEW TO UPGRADE
NEW TO UPGRADE. PAID THEM OFF FOR THE 2ND TIME. THIS TIME HOWEVER THEY WERE SO SLICK...THEY HAVE THE AUTOPAY SET UP FOR JUST THEM MINIMUM SO THEY CAN GET INTEREST FROM THE PUBLIC. I ASKED THE AGT WHY I HAD NO CHOICE IN HOW THE AUTOPAY IS SET UP AND HE SAID THAT'S JUST THE WAY THEY DO BUSINESS. THIS COMPANY DOES NOT WANT YOU TO PAY THE BALANCE IN FULL. BESIDES THAT THEY CLAIM TO HAVE AUTOPAY SET UP FOR 3/18 AND LIKE OTHER COMPLAINTS THEY NEVER EVER TOOK THE PAYMENT OUT OF MY ACCOUNT AND NOW I HAVE INTEREST CHARGES. THIS SHOULD NOT BE ALLOWED AND I AM TAKING THIS REPORT STEPS HIGHER TO MAKE THE GOVERNMENT AWARE OF WHAT THE SCAM COMPANY IS DOING TOTHE PUBLIC.
M
mg
3 days ago
The process is very easy
The process is very easy, staff are courteous. Fees are extremely high.
S
stephen robertson
3 days ago
It was easy to navigate thru &easy as Pie when…
It was easy to navigate thru & when they did call .e they were very helpful
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frank clark
3 days ago
I've had a credit card with them for 4…
I've had a credit card with them for 4 years every payment on time and I've completely paid the card off from a full balance owed. Card expired and had a new one sent to house. Activated card and went to use it a vet for dogs appointment. Card declined even though I had an available balance of 451.00. Called customer service and was told my account was on a permanent suspension. I have to keep making my payments and can't use the card anymore. Would never do business with this company and I'm going to spread the word.
t
tina postalwait
4 days ago
So far so good!
So far so good!
M
margie jones
4 days ago
This was a very quick and easy process
This was a very quick and easy process. I was nervous at first because the process was so simple. After one phone call approval came in same day and funds were in my bank the very next day.
C
cynthia gerhardt
4 days ago
Fast service, Great Experience
Fast service! Funding quick! All questions I had were answered quickly and very knowledgeable.
K
karla ingram
4 days ago
Aproved,then declined
The way you do you qualify, erks me. I talked to one,it looked great,I was approved for $6500.Xx. I got very excited, because I really needed this extra help for when I have my surgery,an being home for approximately 3weeks,no pay,just my benefits...then my estimate of yearly income,was wrong,down crap hill after that.
A
angela mackay
4 days ago
Easy process
Easy and painless process, fast and professional. Would recommend to friends and family.
T
teacha
4 days ago
Fast and easy process
Fast and easy process
K
kevin j
4 days ago
Haven't had the chance to get money in…
Haven't had the chance to get money in my account
M
maylen marquez
4 days ago
The process was easy and the quick…
The process was easy and the quick response was great. Had funds transferred and debts paid with in 48 hours. I will recommend upgrade to anyone who would like some financial relief.
T
timothy hoskins
4 days ago
I haven’t had a chance to use my card I…
I haven’t had a chance to use my card I haven’t received it yet
R
rhonda wooldridge
4 days ago
Easy to manage Credit score increase…
Easy to manage Credit score increase phenomenal
D
dayna pitts
4 days ago
Ease of use was awesome
Ease of use was awesome
G
galen
4 days ago
No hassle loan process
My experience has been very easy , from the inquiry through the loan process doing everything online
J
jennifer howard
4 days ago
Highly recommend.
Gave me a chance when most wouldn’t. Offing a checking and savings on top of credit card. I actually closed a separate banking account to switch to UPGRADE. The customer service team is helpful, knowledgeable and polite.
N
nancy prentice
4 days ago
Exceptional Customer Service
They have been great to work with. They are very professional and courteous. Very fast too.
D
dcole
4 days ago
I WOULD NOT RECOMMEND UPGRADE-NOT…
I WOULD NOT RECOMMEND UPGRADE-NOT CUSTOMER FRIENDLY-DOES NOT ADVOCATE FOR ALL CONSUMERS I was scammed by a well-known Veneer company while using my Upgrade credit card. Upgrade in my case said “No” to my every request. When I initially requested to dispute the charge, I was told by the rep that answered the phone that I waited too late and no she could not assist me. I knew this was incorrect and asked that she check with her manager. Only then was I allowed to initiate a chargeback because I was well within my time frame for doing so. I provided Upgrade with all the details and asked that they kindly reach out to me to ascertain if more information is needed before they make a decision. Upgrade would not advocate for me and my request for outreach was ignored. Each time, they sided with the merchant. Had Upgrade researched or investigated, they would have learned as I finally did after I researched that Veneer company does not allow returns. Even though the merchant does not accept returns, below is the denial message given to me by Upgrade: Unfortunately, we had to decline the dispute for the following reason(s): Evidence Insufficient to Support Claim • Proof that the merchandise was returned to the merchant. Please note, we have no recourse to pursue this matter with the merchant if the merchandise is still in your possession unless you have evidence that the merchant advised that a return is not necessary and/or the merchant refused the return. At this point, Upgrade unfairly revoked my provisional credit that had been applied to my account and gave it back to the Veneer company. I made multiple calls to Upgrade about this and was told “NO” we are not going to RE-OPEN your chargeback dispute several times. At least one of their reps yelled at me and hung up on me during this process. Luckily, I was able to show them that they had extended my time to resolve this issue earlier and that they need to honor my extension as it was in writing. Once Upgrade received proof from the Veneer company’s website that they do not accept returns, the chargeback should have been decided in my favor and my monies should have been returned back to my account permanently. Unfortunately, this did not occur. Upgrade continued to draw interest on this large amount of $560.00 and the Veneer company was allowed to keep my hard-earned money. Upgrade eventually re-opened my chargeback dispute but ignored or disregarded the reason for the initial decline: “No proof that the merchandise was returned to the merchant”. One of Upgrade’s reps during the dispute process gave me permission to return the defective item back to the merchant and I did and provided Upgrade with the FedEx tracking receipt and email. To no avail. Upgraded still sided with the merchant. Now I am out of $560 and the defective product while interest is growing and being charged on this amount by Upgrade. Unfortunately, Upgrade allowed the merchant to change their dispute from merchandise was never returned to: Unfortunately, we had to decline the dispute for the following reason(s): • The merchant was able to confirm the charge was posted valid since the merchant confirmed they attempted to provide instruction to fix the issue but it was not followed. In addition, all terms of service were agreed upon the purchase. What this means is that I was scammed by this Veneer company due to false advertising and the veneers not fitting and Upgrade sided with them. If they sell veneers for people with underbites and I have an overbite, there is no way to fix the problem unless I obtain reconstructive mouth surgery to change my overbite to an underbite or Upgrade could do the right thing and credit my account the $560.00 that was stolen from me. The last person I spoke with at Upgrade told me she speaks for the whole company and when she says “No” she means “No”. I NEVER STOOD A CHANCE WITH UPGRADE!!
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donna phelps
5 days ago
Response time was great
Response time was great! Only issue was the correspondence through the dashboard being updated.
C
cdb
5 days ago
Ease of use
Ease of use, generous terms...flawless. Took less than 5 minutes to open all accounts.Adios B of A!
R
rodney anthony
5 days ago
They Won't disappointment you
So far I have had a great experience with this card and the overall service
T
tracy meeks
5 days ago
Confused and Lost
I'm not able to link external bank accounts or find the mobile check deposit link. I have also download and uninstalled the app on two different occasions to make sure the it was up to date.
R
ronald mcdaniel
5 days ago
Apps easy to use very understandable
Apps easy to use very understandable
J
jamonique j williams
5 days ago
So far So good
So far, I like the service I've received when dealing with financial matters and the products offered with the checking account and looking to open a savings account given that the deals may work better that savings accounts with traditional banks I've tried in the past.
V
victor verdiza
5 days ago
The App is very user friendly and…
The App is very user friendly and customer service is great
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errol f. james, i
5 days ago
A checking account that is not really a checking account.
Upgrade is disclosing the truth.
M
manny
5 days ago
Easy to use and great benefits to it.
Easy to use and great benefits to it.
c
customer
5 days ago
How quickly they got an issue resolved
How quickly they got an issue resolved
C
cheyenne meza
6 days ago
Yess
I had no problems doing what I needed to do.
M
michael joseph
6 days ago
The absolute ease of applying
The absolute ease of applying, yet thoroughness.
A
amanda crisamore
6 days ago
Very user-friendly app.
I haven't received my card yet but the app seems to be pretty user-friendly. I'm excited to see how this goes.
C
catherine davis-james
6 days ago
Easy Application Process!
Easy Application Process!
R
rudy sandleris
6 days ago
When I applied for the credit line in…
When I applied for the credit line in checking account I accidentally deleted my application for the credit line, and because of this, you guys denied me a not want me to wait 30 days, but yet you approved the checking, makes no sense to me.
B
beth roberts
7 days ago
How this can help
It hope me out a lot .
C
clarice ward
7 days ago
Always responds fast and also get funds…
Always responds fast and also get funds fast
S
sandra hodson
8 days ago
Tired of getting emails to apply and…
Tired of getting emails to apply and get denied. Horrible service. Or should I say, lack of. Terrible.
P
patricia lane
8 days ago
Very professional
Very professional, polite and helpful.
P
patrick vixamar
8 days ago
The service is always easy and painless.
The service is always easy and painless.
S
sean kelly
8 days ago
Forms clear and concise .
Forms clear and concise .
D
daryl c
8 days ago
Easy process.
Easy process.
R
rony gilot
8 days ago
I cannot see dashboard credit card to…
I cannot see dashboard credit card to pay my bill.
R
regina smith
8 days ago
I love it
I love it. Easy to add money. No weird fees. Nothing bad. Everything you could want in a bank/credit card company
K
karen costanten
8 days ago
The whole process was unbelievable
The whole process was unbelievable. I was so happy with how simple and quick it was to do everything. I am confident that I made the right decision. Thank you!
F
frank bernardo
8 days ago
Online services are great and very…
Online services are great and very quick on confirming a loan. Thanks for your service.
C
chirag patel
8 days ago
quick question and answers
quick question and answers
D
duyen phan
8 days ago
great great g
great great g
K
keith n
8 days ago
The entire loan process was easy a…
The entire loan process was easy a application process
J
jislene fenestor
8 days ago
Their honesty and professionalism
Their honesty and professionalism. Their prompt response. I will refer this company to all my friends and relatives.
M
mindy otter
9 days ago
Easy & quick
It was a quick, easy, painless experience. My money was in my account quickly.
C
craig ferrara
9 days ago
Opened a savings account with an…
Opened a savings account with an interest rate over 4 percent. Better than my local bank at .2 percent. Easy to open and deposit money into the savings account.
D
daniel chu
9 days ago
The reprentive need more training for…
The reprentive need more training for how the talk to customer and understand what want customer and more know app and internet
G
glenn gipson
9 days ago
Only joined because of a booster on the…
Only joined because of a booster on the “Steady” app. $20 to signup. Still waiting for the payment but that’s not on Upgrade. Haven’t used the app though, From what I can tell it’ll be an alright one to try though.
W
william n
9 days ago
The application process is confusing
The application process is confusing. Called customer support many times just to get my application going. Although I got approved I did not get my card yet.
C
connell fuller
9 days ago
Upgrade has been really good to work …
Upgrade has been really good to work with your company has always professional
A
andy brombosz
9 days ago
Great company
Great company, very quick and easy to apply. Setup is a snap, plus I love flexibility the program has to offer.
J
james m.
9 days ago
I have yet to receive my card so it's…
I have yet to receive my card so it's near impossible to provide a review at this time. Once received (and used), I'll be happy to complete your survey.
D
daniel seto
9 days ago
Revoked my line of credit unexpectedly
Revoked my line of credit unexpectedly
N
nancy remite
9 days ago
Person on call was very helpful
Person on call was very helpful
M
manuel alcantara
9 days ago
Quick and simple
Quick and simple. Emailed me timeline. Done with no issues. 😁
T
trb
9 days ago
QUICK AND EASY
QUICK AND EASY
N
nyla harrison
9 days ago
Fraud/Compromised
My account has been hacked/compromised. It is extremely hard to resolved my debt with this company. I am trying to update my email and telephone number; so I can get access to my account to pay this debt in full. Nyla Harrison 5043304252. Identity theft has been extremely real in my world and has caused my life chaos. Help Please! Hard to reach your company!