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Novo Review

Run your business from the palm of your hand

Reviews 1,580

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Michael Graw
Michael Graw
Nov. 15, 20224 min read

Novo Boost summary

Novo offers checking accounts for small businesses, freelancers, and entrepreneurs. There are no monthly account fees or balance requirements, no ATM fees, and no fees for incoming wires. Novo integrates with a variety of business software tools. You can also make international payments using an integration with Transferwise, or pay for everyday purchases with the Novo debit card.

Pros

  • No monthly account fees
  • Quickbooks and Xero integrations
  • International payments with Transferwise

Cons

  • 0% interest on funds
  • Limited support hours
Novo Boostat a glance
4.2

Editorial score

Fees?

No fees at all

5.0

Security

FDIC insured and SSL/AES encrypted account

4.0

Customer service

Limited customer service

2.0

Online experience

Excellent user friendly site with transparency of rates and full online banking capabilities

5.0

Mobile experience

Excellent mobile app with all mobile banking features enabled, including digital check deposits

5.0

Advantages Over Traditional Banks

One of the biggest advantages Novo offers is that you don’t need to meet specific balance requirements to avoid paying a monthly account fee. In fact, after you meet the $50 minimum deposit required to open an account, there’s no minimum balance at all with Novo. In addition, Novo does away with traditional wire transfer fees and ATM fees. Novo also integrates with Transferwise to make paying international employees or vendors simple.

Cutting-Edge Banking Services

Novo has modern banking features. To start, you can manage your entire account from the mobile app, which enables seamless payments and check scanning. The app also gives you access to customer support via live chat at any time. Novo also integrates with the software that most businesses use, including Stripe, Quickbooks, Shopify, Slack, and Xero. The Novo debit card offers zero foreign transaction fees, compatibility with Google Pay and Apple Pay, and mobile alerts.

Traditional Banking Services

Novo is a fintech, not a bank. Banking services provided by Middlesex Federal Savings F.A.; Member FDIC. Novo doesn’t offer many traditional banking services and doesn’t have physical branches. That said, you can use any bank’s ATMs anywhere in the world and Novo will refund the ATM fees.

Interest Rates and Fees

You can open a Novo business checking account with a $50 minimum deposit. Once your account is open, there is no minimum balance you need to maintain and no monthly account fee. The only fee Novo charges is a $27 fee if you overdraw your account. All other transactions, including wire transfers and check payments, are free. 

Novo’s checking account does not offer interest.


Novo Checking Account
Account Fee
$0
Overdraft Fee
$27
ATM Fee
$0


Customer Service

Novo offers customer service by email or live chat from 9:00 AM to 6:00 PM ET, Monday to Friday. If you’re a current customer, you can also call the number on the back of your debit card. Novo’s website has a helpful FAQs section where you can find more information about the application process and what to do if you have issues with your account.

Mobile App

The Novo mobile app for iOS and Android is designed to be the primary access point for your checking account. You can monitor your balance, make payments to employees and vendors, and scan checks for deposit. You can also link your Novo debit card to use Apple Pay or Google Pay. If you need help, you can reach customer support by live chat from within the app.

Novo’s integrations with Transferwise, Slack, Stripe, Quickbooks, Xero, and Shopify also work on the mobile apps for these platforms.

Security

Novo requires that you verify your identity when first opening an account, and uses SSL encryption during the online application process to protect your personal information. Once your account is open, you can set up SMS alerts to be notified anytime a transaction is made using your Novo debit card. One downside to Novo’s security is that the company does not support two-factor authentication at this time. Novo is also backed by the FDIC, which insures your account for up to $250,000 if Novo were to go out of business.

Summary

Novo offers checking accounts built for the modern small business. The account is free to open and eliminates many of the fees charged by traditional banks. In fact, the only fee at Novo is an overdraft charge. Another nice thing about Novo is that you can integrate your checking account with a variety of business software platforms to more easily manage your entire business. Novo’s mobile app supports SMS alerts for transactions, Apple Pay, Google Pay, mobile check deposits, and mobile payments.

Methodology

This review was created using information from Novo’s website and a chat with Novo’s customer support.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Novo Boost
Novo Boost
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  • author
    Al
    Nov 22, 2022
    Awesome for online banking

    Love how it has everything I need in one place and I am easily able to set reserves to budget for expenses. I've been using them since the beginning of summer and it has made it so easy to send payments directly to my contractors' bank accounts and not have to hand out checks every time I need to pay them.

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  • author
    Todd
    Nov 22, 2022
    I could not be more frustrated

    I could not be more frustrated. Four months ago someone stole my wallet. I called all the credit cards to cancel the charges and possible charges. I only had an issue with Novo. They ignore my complaint, they did not cancel the card in time, and after MONTHS trying to reach someone at customer care (if they can say that is customer care) they asked me to pay a $400 charge made at Walmart that the criminal made. When told that I was trying to reach out to someone without a solution for 4 months, they just told me to talk to Walmart and see if they give the money back. Basically, if you need help, leave this bank alone.

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  • author
    Aleena Malik
    Nov 21, 2022
    No phone number for live support/won't let me close account

    Literally just want to speak to a live person so they verify me, help me log in and close this account. Their email responses have been very lacking with one even telling me 'your response is available on the mobile app'... which I also can't log in to. Absolutely ridiculous that they have NO PHONE NUMBER to contact.

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  • author
    Kevin Taliaferro
    Nov 15, 2022
    There is something very screwy with…

    There is something very screwy with this company. It is supposed to be a legitimate business bank but they are a bit shady. I opened an account with them for a holding company to transfer real estate income from my properties. I was issued a debit card which I never used. It never left the box in my desk drawer. I made online transfers only. Somehow, a charge was made on this debit card. This should not be possible unless someone inside the company gave my information out. I don't see how someone could have guessed my card number, AND my business name? But it somehow happened. When I disputed the transaction, it took Novo 5 months only to refuse the dispute. I have never had such an awful experience with a bank. I will never use an online-only bank again.

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  • author
    Ellen Dudley
    Nov 07, 2022
    Satisfied

    Easy, intuitive, efficient.

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  • author
    Raza
    Nov 06, 2022
    Novo has been my worst experience…

    Novo bank has been my worst experience with banks. Most of the times I’ll transfer earnings from PayPal to my account and Novo will show its posted but it wouldn’t reflect on my balance amount for a day or two. This is not the first time this happened it’s a frequent issue with Novo. My advice to anyone who has their account find a different bank.

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  • author
    Constance Innerarity Crawford,
    Nov 05, 2022
    User friendly and responsive to my…

    User friendly and responsive to my questions, integrates well with all my financial apps and business model. Thanks a Million!

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  • author
    Shauna Perez shaunashelpinghan
    Nov 04, 2022
    Unprofessional & Inexperienced banking

    They can make you be a bad situation for business banking.First of all opened the account ,it was a bit of a process but understand because of all the fraud going on! But my problem is with the check deposits!Total I have deposited three or four checks into my current Novo Account ,which I mobile deposited all of them successfully.So then three weeks later when I received another monthly check payment from one of those same clients and tried to mobile deposit it.T They had me go thru the mobile deposit process Taking the pics of front & back .Writing the check $Amount,ectHEY HAD ME SIGN THE BACK OF THE CHECK AND WRITE FOR MOBILE DEPOSIT ONLY AT NOVO AND THEN NOT accepting it which they've already accepted a check from the same client which check is written through a payroll/Bill pay Service company the only difference with this current check that You are not "Accepting" and the check prior to this one (that processed JUST FINE is the dollar amount it is written for !##!.IT MAKES ABSOLUTELY NO SENSE!!!! ALL THAT COULD OF BEEN VERIFIED WITHOUT A PROBLEM!! INSTEAD YOU SCREW MY FINANCES UP ??? . This has caused me major major setbacks with my business Financesit's very unprofessional and bad business ethics for them to do this !!! OH ITS MY BAD FOR CHOOSING Novo MY BUSINESS BANKING RIGHTT??? Because THEY GIVE YOU NOTHING ,NO REASON ,JUST HAVE ONE OF THEIR CUSTOMER SERVICE REPS THAT ARE THE LIVE CHAT ON THE NOVO APP TELL YOU SORRY THEY WONT LET US TELL YOU WHY THEY WONT ACCEPT THE CHECK AND WILL NOT WORK TO HELP RESOLVE THE ISSUE!!!THEY SAID SORRY I AM TOLD by them(Novo) THAT THERE ISNT ANYTHING MORE THAT I (customer ser.Rep) CAN DO tTo Help you.Then says" I SHOULD ASK MY CLIENT TO WRITE ME ANOTHER CHECK AND VOID THIS ONE I AM HAVING ISSUES WITH !! I DONT WANT TO DO THAT!!!! & .....I SHOULDNT NEED TO THAT!### SOOO NOW what am I supposed to do with this check? I can't cash it anywhere else NOW THAT YOUHAVE HAD ME WRITE" Deposit only to Novo "This is Absolutely Ridiculous! so now I'm screwed with no care from you(Novo)??? #2) I have not received my physical debit card even after I inquired on Novo app w/chat customer service rep.

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  • author
    Greta McClain
    Nov 03, 2022
    No Choices

    Forced to do much of your banking on an app, instead of a computer with good security. Not good for older people who don't live on their phone.

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  • author
    E!
    Nov 03, 2022
    Non-existent support, broken UI

    We've used Novo for an LLC business account for about a year now. It's a very simple set-up. We invoice a single client, once a month, for deposit into the Novo account. Then we distribute funds as personal draws. It's a grand-total of about 5 transactions per month. As a "Fintech" company the movile first model is OK, but it *should* work, but there are so many problems, the code is alpha at best. support is non-existent. I mean really non-existent. I have an open support ticket for a broken transaction with no idea of the state of a $3K transfer, and after 24 hours, no one has even acknowledged it. The error message is unspecific, and appears in a way that you can't capture it, and does not tell you if the transaction completed or failed. Support has still never responded.

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  • author
    Sharona McClendon
    Nov 03, 2022
    Excellent Customer Service

    Excellent Customer Service. User-friendly system.

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  • author
    Sue
    Nov 03, 2022
    A friendly efficient hub for online business

    As a small online business, I am so happy we decided to try online banking with Novo. There are so many smart features and integrations that make it easy to keep organized, prepare for taxes, and make transactions simple and efficient. For an older newcomer to online banking, customer service has been excellent. They are quick to respond, and are very helpful and patient.

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  • author
    Chris C
    Nov 02, 2022
    Beware of deposit and check mailing limits!

    I was informed about Novo after searching for ways to streamline my business (banking wise), and eliminating trips back and forth to my existing brick and mortar bank. I watched and read plenty of reviews, did my due diligence and settled on Novo over the competition. I was excited by the description of a completely online banking experience where I could deposit checks electronically, have separate "reserves" and integrate Novo with my QuickBooks and Zapier subscptipns. The setup was fairly easy and I was approved for an account within a week. I was then informed that I needed to fund the account and navigated to the "Move Money" screen so I could mobile deposit my most recent invoice check. That is where I discovered that new accounts have deposit and check mailing limits in the amounts of $20k for mobile deposits per check and per day with a maximum of $40k deposited per month, and a check mailing limit of $5k per check and per day with a maximum of $50k in mailed checks per month. The check I wanted to deposit was over $60k. I submitted a support request to have my limit increased but was denied and told that I could get a temporary limit, but that limit would then expire every month and I would have to continue to resubmit. Unfortunately this limit makes Novo useless to me and my business. I was hopeful that Novo would make my life easier but with the limits imposed, the app would require as much time (and cause as many headaches) as my traditional bank. Ultimately I ended up cancelling my account and will explore other avenues.

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  • author
    ST
    Nov 01, 2022
    Thumbs-down from me

    This is not at all what I signed up for! I can't pay most of my business bills, the "support" articles are largely unhelpful, and the whole experience has been disappointing. There is no in-person chat feature for questions. I've de-funded my account and just want to close it and move on, but that's also proving to be a challenge. I really hope they up their support game, and soon. Total headache; I will not be recommending!

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  • author
    Hanna Briestensky
    Oct 31, 2022
    Novo is the best!!

    Novo is a great tool to use for your business. I am able to easily manage my accounts without any trouble. I would recommend using Novo to any new business owner!

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  • author
    Walter Williams
    Oct 31, 2022
    Transaction Disputes and Terrible customer service

    I had no issues with the bank until my cards were stolen out of my wallet in a locked locker at the gym. A total of 5 debit/credit cards were stolen and transactions made of $200 at the nearest walmart. Of course a police report was filed immediately and all banks/credit cards were notified with a dispute. All funds were returned except NOVO Bank which was swiped 5 times totaling $1000. Multiple calls were made to several Novo customer service reps after not receiving a letter from the bank as stated in the app. None of the reps were any help except for the last lady, "Chanelle" on 9/20/22 who couldn't even find the dispute on file. She thankfully wrote a dispute ticket in efforts to help me. On 10/12/22 Novo, after whatever review stated they would not return the funds because of "WM SUPERCENTER". I have no clue what that means but I told every customer service rep that I can supply the police report if need. Clearly it I was robbed yet, the bank failed to protect my funds or offer a solution.

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  • author
    K.Rossman
    Oct 31, 2022
    The best in business banking simplicity!

    The best in business banking simplicity!

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  • author
    Monica Bower
    Oct 29, 2022
    Small Business Gold

    This bank account has been just what my small business needed. It is easy to accept payments across several different platforms.

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  • author
    Sharona McClendon
    Oct 28, 2022
    5 Star Worthy

    Excellent Customer Service and user-friendly system.

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  • author
    Joseph Susco
    Oct 27, 2022
    Very simple and easy to use

    Very simple and easy to use. New features are added regularly. Very happy with Novo.

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  • author
    Ricardo DeBello
    Oct 27, 2022
    Novo has been exceptional as my…

    Novo has been exceptional as my financial institution for our ministry. Many great features like no hidden fees and simple transfers. I find the integration with Quickbooks very helpful as well. Kudos Novo.

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  • author
    Nico
    Oct 27, 2022
    this bank is terrible they held my funds…

    this bank is terrible they held my funds for 4 weeks... Im running a business no one has time for that, they also declined credit card payments so now all my payments are late.. the customer service is trash they take days to get back to you, phone support is useless the only thing there good for is to open a ticket that you can already do... they promise to fix the problem fast thats a lie... there site says "human-powered customer service" well its terrible.. fyi they froze my account over an error that accrued on their end when i tried to log in and it took them 4 weeks lol absolutely insane.... DO NOT RECOMMEND NOVO BANKING!!!!!

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  • author
    Brian M
    Oct 27, 2022
    Interface could be a little broader and…

    Interface could be a little broader and recent activity doesn't always work but the system itself is fantastic and it definitelygets the job done for the best price when interlocked with other apps. Only downside is it doesn't work well with a business thats takes in a lot of cash.

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  • author
    Beauty Cooper
    Oct 26, 2022
    awesome app I like using it

    awesome app I like using it. I use for my business

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  • author
    Vinnetta Brown
    Oct 26, 2022
    Dissatisfied!

    Customer service is not of good quality. The Co. service is over seas and the agents can barely comprehend English. It has been six weeks and my issues still have not been resolved.

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  • author
    C. Lees
    Oct 26, 2022
    Debit cards are declined on a regular…

    Debit cards are declined on a regular basis. When I'm attempting to purchase items for my business, the debit cards are declined. No support available since I'm on the west coast. Moving to a different bank.

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  • author
    JJ
    Oct 26, 2022
    Smooth transactions

    Smooth transactions. Nice to be able to bank completely online!

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  • author
    Yolanda
    Oct 25, 2022
    Great Online Banking Experience ever

    Convenient and self-efficient!!!

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  • author
    Casey Merchant
    Oct 25, 2022
    Great invoicing system

    Great invoicing system! Along with a slick user interface, haven't had any issues

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  • author
    Tell The World Naniene Littles
    Oct 24, 2022
    Excellent Customer Service

    There's always someone on the other end of the phone ready and willing to help me solve my issues or answer a question. I simply love the customer service that Novo reps provide.

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  • author
    Hiram Ettienne
    Oct 24, 2022
    So far so good

    So far so good! So far it's been exactly what I needed for my LLC. It has all the needed integrations as well, so that I'm set up for growth. I can definitely recommend.

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  • author
    Jason
    Oct 24, 2022
    Issue with unauthorized transfer of funds out of my account!

    I had a recent issue where funds were transferred out of my account without notice, without authorization, and without any details to indicate why the funds were withdrawn and by whom. It took several rounds with tech support to get any information. Eventually it was shared that another service had requested the withdrawal, again, with no notice to us and without the ability to contest it or request additional information. Novo needs to do a better job of alerting account holders - in advance - when they are going to withdraw funds when the transaction has not been authorized by the account holder. They also need a process to allow the account holder to contest a disputed withdrawal before it happens. Finally, it is only possible to contact support via the app and not the website. This greatly negatively impacts our ability to share information and resolve issues. Finally, the support team was not as responsive as I would expect and I had to follow-up with them several times to get the answers I needed.

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  • author
    Cristina
    Oct 24, 2022
    I love everything about Novo

    I love everything about Novo! The ease of signing up, the great experience with the app, the timing of transfers, and the fantastic customer support!

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  • author
    Colleen
    Oct 24, 2022
    Easy to manage! Love Novo!

    Novo has made it easy to manage my business account and love that I do not need to maintain a minimum balance given my business is small and part time.

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  • author
    Tony Solomon
    Oct 24, 2022
    Zero Issue NOVo

    just been doint business with NOVO for the past year and have had zero issues and for me thats worth five stars

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  • author
    Paul Grobler
    Oct 24, 2022
    Novo Bank is changing the way business…

    Novo Bank is changing the way business banking works. They are making it easy with a strong focus on making your day easier. With their easy-to-use tools Novo Bank makes your business transactions simple and smart.

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  • author
    Craig
    Oct 24, 2022
    Simple and efficient

    I've had an account for two months. The overall experience has been good. I've deposited seed money from a personal check via the app, set up recurring payments via the electronic debit card, used the physical debit card, added my state's Doing Business As name onto the account, had a couple of questions answered by the Support team. All of the above worked as advertised. I like that I don't need to maintain a minimum balance like some of the big banks require. I also like that the customer experience seems targeted to startup businesses. Someday I will probably use one of the integrations (maybe Stripe). The only unexpected things have been: the app dollar amounts update at different times on different pages, so one page can say that a check has been deposited, but another page disagrees; and the web site doesn't have a way to communicate with Support, so you have to use the app for that.

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  • author
    Tim
    Oct 23, 2022
    Novo is a great business banking service!

    Novo is a great business banking service. I love how they have lots of connections with other business services my business uses like Slack.

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  • author
    Maria Boukhval
    Oct 22, 2022
    Happy partnership

    An excellent option for a small to medium businesses. Thank you, I am happy in our partnership. Best, Maria

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  • author
    JS
    Oct 22, 2022
    Novo is a great online business bank account

    I really enjoy Novo because I haven't had a single complaint and everything is just smooth, fast and efficient.

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  • author
    Thomas Johnstone
    Oct 22, 2022
    Great service

    Great service. I can invoice clients right from their platform. Their partnership with stripe is out of this world.

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  • author
    scott douglas
    Oct 22, 2022
    Worst bank ever

    Worst bank ever

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  • author
    Chris Sutton
    Oct 22, 2022
    Novo does what they say!

    Novo does what they say they are going to do. I really like this company. They never let me down.

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  • author
    Louis Vazquez
    Oct 21, 2022
    Get Novo! (it’s better than the other 14 apps you’re using for $$)

    Novo is great, easy to use and quick with getting you YOUR money however that may be!! (Which is what we all really want anyway, isn’t it?). Definitely give them a try, and should you have any questions their support team is A+; prompt, knowledgeable, courteous, and thorough. LOVE LOVE LOVE Novo!!!!

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  • author
    Guillermo Arduino
    Oct 21, 2022
    THINK TWICE BEFORE YOU OPEN AN ACCOUNT

    very hard to operate when overseas and without access to SMS's customer service access is not easy. the options offered trigger "code not valid" after it is clearly not your mistake. I would discourage anyone to trust your business banking operation with this app. refer to my tweets @ArduinoGuille

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  • author
    steve scherer
    Oct 21, 2022
    Worst bank ever

    Worst bank ever. What would be a 5 minute phone call at any other bank, is days or emailing back and forth and this bank. You can only contact them via email, which they will take their sweet time getting back you from. The customer service number they do have will only connect you with someone who will inform you “their policy and procedures prevent supervisors and account specialist from making and receiving phone calls” Which means anyone who can help you, can’t make or receive phone calls. Their “security” measure make you jump through hoops just to get access to your own account and pay your employees. I don’t know of any other bank that does this. Do not use unless you enjoy not having access to your money.

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  • author
    Aida
    Oct 21, 2022
    Easy to use

    Easy to use I like the interface and that it is connected to many apps. It is easy to use to deposit and transfer money. You see the inputs and outputs very quickly, which allows you to have reasonable control of finances.

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  • author
    Latashia Wittmann
    Oct 21, 2022
    Reserve Accounts

    So far I've loved the way I can set up reserve accounts so everything's automated and I don't have to worry how much money to put aside.

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  • author
    customer
    Oct 21, 2022
    novo new way of banking

    I like novo . No hidden fees. All on line perfect . Thank you

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  • author
    Patricia Roque
    Oct 21, 2022
    This bank is a disaster

    This bank is a disaster. No one knows what they are doing. Bank manager Rafael Ponte was rude. 3 days of our vacation were wasted and they refused to release our funds. No where else in the world would it be acceptable for a bank to hold your funds in this manner. We left and set up a new account at a different bank. Do not recommend!!

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  • author
    Denise Laudadio
    Nov 04, 2022
    Not a legitimate bank

    The customer service is unprofessional. I am not even sure that this is a ligitimate bank. My debit card is expired and I have not received a new card. I started to request a new card a month before it expired, and now 5 weeks later, continue to contact them on a daily basis and the representatives usually arent available to speak on the phone, so I have to message through the app and they continue to say that they will mail a new card, but it has yet to come. I am running a business and need a valid card linked up to my suppliers for purchases. They do have a virtual card but I cannot use that when I go to vendors physical buildings to buy supplies nor can I use it at the ATM . I have also requested a manager call back and been promised by five different representatives, who also promised me that they were Express mailing my card, and I have yet to receive a call or a new card . Would not recommend this bank. It's been a terrible experience for me.

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  • author
    Tom
    Oct 21, 2022
    experience has been better…

    This banking experience has been better Capital One

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  • author
    VIDEO EMPATHY
    Oct 21, 2022
    Novo is a great business account for a small business

    Novo is a great business account for a number of reasons: no fees, flexible payment methods, various integrations, user-friendly interface, mobile banking.

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  • author
    AMENZ LLC
    Oct 21, 2022
    Novo bank. # 1 bank in our book. We never have any trouble working with…

    We never have any trouble working with them. This is a great bank!

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  • author
    Sifu Paul
    Oct 21, 2022
    There's never a disappointment or…

    There's never a disappointment or unpleasant surprise when using Novo for my business banking. Keep it up and thanks

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  • author
    Sonya Braddock REALTOR
    Oct 20, 2022
    Great banking option

    Great banking option

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  • author
    The Greensmith
    Oct 20, 2022
    Negative stars!!!

    I would rate this company in negative stars if given the option. WORST customer service I have ever experienced

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  • author
    Alexander Gibson
    Oct 20, 2022
    Novo has made it so easy to bank!

    Novo has made it so easy to bank with my small business! I think they have exceptional customer service and a super easy way to interact on the application.

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  • author
    Eternanda Fudge
    Oct 20, 2022
    It’s a great account but wayy too slow

    It’s a great account! I enjoy everything it comes with. I don’t enjoy how slow everything is. The app does not update and for example let’s say you use your debit card for something, it won’t update till later or me next day. They have a call center that is pretty slow and only works 9-5. But we are small businesses and if it takes a day to get a response it could be costly. If I get a direct deposit, I have to wait 3 days extra. That is stressful! If a customer pays out an invoice I have to wait 3-5 days. It’s just stressful sometimes using this account.

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  • author
    Alex Wilson
    Oct 20, 2022
    Go with anyone else, just not Novo

    Go with anyone else, just not Novo. Product is so far behind the competition and their customer facing teams take days to get anything done.

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  • author
    Steve Baker
    Oct 20, 2022
    Pleasantly surprised with how well NOVO…

    Pleasantly surprised with how well NOVO works and helps me run my LLC

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  • author
    Blacprint LLC
    Oct 20, 2022
    Great business banking platform.

    Great business banking platform.

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  • author
    Camille Sirls
    Oct 20, 2022
    Love Novo.

    Love Novo.. It's AMAZING!!!

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  • author
    Arianna K.
    Oct 20, 2022
    Great online platform

    Novo is really easy to work with. I have been able to deposit checks with ease, and manage my account online seamlessly.

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  • author
    Kristyne
    Oct 20, 2022
    Good for side business and little activity

    Novo Bank makes it easy for me to have a business banking account for a side business that has little to moderate activity depending on the season and my workflow. I like not having to worry about making deposits every month and I don't have to worry about any hidden fees or charges. It has been great for me to have piece of mind to protect my LLC even though it is not an every day business for me at this time in my life.

    ...

  • author
    Raheem Consulting Services
    Oct 20, 2022
    Best Business Banking Account

    Novo is such a pleasure to use. Streamlined interface, user friendly and offers much needed features, especially for my small business. The new invoicing feature is great! Great product.

    ...

  • author
    Kristopher Garcia
    Oct 20, 2022
    Great experience

    Have had a great experience with Novo for my small business banking needs. Whenever I’ve had questions or concerns always have had courteous and prompt service. Would highly recommend.

    ...

  • author
    Michelle
    Oct 20, 2022
    OUTSTANDING. No need to look elsewhere.

    Effortless usage. The simplicity is everything as new business owner. Using Novo is high on my list of smart business decision.

    ...

  • author
    Julia Williams
    Oct 20, 2022
    fast and easy to get new card thanks

    fast and easy to get new card thanks

    ...

  • author
    Bill Jacqmein
    Oct 20, 2022
    Love this bank!

    Love this bank. We have several small business banks over the past couple years and nothing has been as easy as using Bluevine. On top of that the fact we earn interest is just a huge bonus. The mobile and web interface are easy to use and the customer service has been outstanding compared to a couple of other banks that I could mention. Really nothing but positives.

    ...

  • author
    Andre Thomas
    Oct 20, 2022
    I absolutely love Novo

    I absolutely love Novo. Very easy to use and their support helped me resolve some issues as well as provide clarity on questions I had. They continue to make good updates and have integrations with popular credit card processing companies. Definitely worth banking with them.

    ...

  • author
    John Mapes
    Oct 20, 2022
    5 Stars is not enough

    5 Stars is not enough. This bank his it’s act together in every single way! It’s truly been a pleasure since the start.

    ...

  • author
    Stacey Jacobs
    Oct 20, 2022
    Love Novo

    Love Novo. So easy to use!

    ...

  • author
    Sue Girga Fernandez
    Oct 20, 2022
    Perfect for our small business

    I hadn't heard of Novo before I started researching for our dog training business. They are online, but it is seamless. We've had a great experience from deposits, to invoicing to making payments.

    ...

  • author
    Hilary
    Oct 20, 2022
    Small business made simple

    From setup to everyday mobile deposits and usage, our organization has been very impressed with Novo. We have particularly appreciated the digital credit card option, and the account number and proof letter being readily available when needed. Thanks for making small business easier!

    ...

  • author
    Glennda
    Oct 20, 2022
    Love this online bank for my small…

    Love this online bank for my small business. The experience with Novo has been fantastic, I recommend them!

    ...

  • author
    Jesse Moore
    Oct 20, 2022
    Ease of use

    Easy to setup and easy use

    ...

  • author
    DIGITALBEST
    Oct 20, 2022
    Great Bank

    Great Bank will continue to use this for ACH payments, very awesome

    ...

  • author
    PAUL WATLER II
    Oct 20, 2022
    Best business banking app!

    Best business banking app! I’ve been using this for quit some time and I’m very pleased to have this app. I’m able to easily track expenses.

    ...

  • author
    Kevin T
    Oct 19, 2022
    Business friendly

    Novo has a very generous offer in partnership with credit card processing Stripe to that I’m very grateful

    ...

  • author
    Karin Le
    Oct 20, 2022
    Great Online Banking

    Easy to use, quick response time for requests or questions. Would def recommend!

    ...

  • author
    Jacob Heider
    Oct 20, 2022
    Love Novo

    Love Novo. Has everything I want, except _possibly_ virtual account IDs to deposit directly to reserves, but I'm sure there's a complicated banking system reason for that.

    ...

  • author
    Mending Broken pieces
    Oct 19, 2022
    My experience with Novo has been easy

    My experience with Novo has been easy. I am a small business owner with only a few clients. My clients have been able to deposit payments quickly and securely. I have been able to send invoices with no problem. I recommend Novo for small businesses that want low overhead.

    ...

  • author
    JC
    Oct 19, 2022
    Profit First

    Amazing online bank, wells fargo/chase/BOA/legacy banks can jump off a cliff, will never switch back as long as I live For optimal results read profit first when setting up novo

    ...

  • author
    Timothy Chambers
    Oct 19, 2022
    I’m a small business owner and Novo is…

    I’m a small business owner and Novo is the best for small business owners.

    ...

  • author
    FELIPE ESPINAL
    Oct 19, 2022
    Personally

    Personally, I like this bank, but they closed my account and now I haven't been able to reopen it.

    ...

  • author
    Shanti Ray
    Oct 19, 2022
    The Service is Unmatched

    Since establishing my account with Novo I've had a great experience and the perks of being able to connect other apps to see the full picture of your biz finances is unmatched.

    ...

  • author
    Sheena
    Oct 19, 2022
    User friendly & easy to use

    Things have been clear and user friendly which was important to me. It makes it easy to label and categorize income and expenses as they come in to include adding invoices and/or receipts to each transaction.

    ...

  • author
    Andrea Abler
    Oct 19, 2022
    Best banking for a new business

    I didn't know where to start with getting a business bank account. Novo has made it sooooo easy. Simple, intuitive, supportive, and really solid banking. Thanks for making banking easy so I can focus on my business!

    ...

  • author
    David Ramos
    Oct 19, 2022
    Easiest banking experience I've ever had

    This is the third time I've opened up a business bank account in my career, and I was honestly astounded by how easy it was with Novo. Everything was clearly explained and easy to do through mobile. What used to take literal weeks with multiple in-person visits and a host of paperwork, I was able to do in about 15 minutes with an app and an email. 100% recommend.

    ...

  • author
    Ian Hobson
    Oct 19, 2022
    Amazing

    Was quick to setup and had a bunch of good tools to utilize

    ...

  • author
    Paul Hastings
    Oct 19, 2022
    Exceeded my expectations!!

    My experiences have exceeded my expectations. I was worried about signing on with this bank. I hadn’t heard anything at all from anyone. But I didn’t have the ability to get out to open an account. My time is too constrained and I kept forgetting my documents to go to the bank with. It was a hassle. This was easy to set up, I didn’t have to go anywhere, and although I have to wait a few days for my checks to clear, I have not had a single issue. Painless!!

    ...

  • author
    Tawana Eutsey Jones
    Oct 19, 2022
    Novo for the win!

    I love Novo! Easy app, moving money is a breeze and my fave feature is the reserves!

    ...

  • author
    Jonathan Shifley
    Oct 19, 2022
    Novo is a good bank

    Novo is a good bank. Transactions take a little time to show up, but overall I’ve had no problems with this bank.

    ...

  • author
    Christopher Dambrosio
    Oct 19, 2022
    Online business banking

    Online business banking. Very secure and easy to use.

    ...

  • author
    Jake M.
    Oct 19, 2022
    The best on-line bank that I've ever…

    The best on-line bank that I've ever used in my 7+ years of running a small business. Whoeverr designed it, clearly did a LOT of "User Experience" (UX) testing to make sure it was very intuitive and user-friendly. Thanks Novo for an excellent banking app!

    ...

  • author
    John Whiteley
    Oct 19, 2022
    Ease of use

    Ease of use, ease of access. Just what I needed and a debit card, too!

    ...

  • author
    Lou Ann
    Oct 19, 2022
    Easy

    Easy to use. Keeps you up to date well with messages.

    ...

  • author
    Dave Peterman
    Oct 19, 2022
    Solid online interaction

    Solid online interaction. I love the invoice feature integrated, as well as the other applications that can be linked. Very helpful

    ...

  • author
    Drivenballhard LLC
    Oct 19, 2022
    Novo is a great business asset helping…

    Novo is a great business asset helping you with banking or invoices. Real easy to use.

    ...

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