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Mercury Review

Business checking for startups and growing companies

Reviews 909
Mercury
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Mercury
Mercury
Great
Reviews 909
Michael Graw
Oct. 05, 2023
2 min read
Michael Graw
Mercury Summary
Mercury is an online bank that offers high-tech business checking and savings accounts for startups and growing companies. The bank charges zero account fees and doesn’t require a minimum deposit. You can request physical debit cards or create your own virtual cards for employees. Mercury also offers an API so you can integrate your bank account with the rest of your business software.

Pros

  • No monthly fees
  • Up to $5 million in FDIC insurance
  • Free wire transfers

Cons

  • Customer support by email only for new members
  • Only accepts incorporated businesses

Mercury at a glance

9.6
Editorial score

Fees?

No fees at all
10.0

Security

FDIC insured, SSL/AES encryption and supports 2 factor authentication
10.0

Customer service

Early morning, evening and weekend service with multiple communication options and a dedicated fraud team
8.0

Online experience

Excellent user friendly site with transparency of rates and full online banking capabilities
10.0

Mobile experience

Excellent mobile app with all mobile banking features enabled, including digital check deposits
10.0

Mercury Mercury Visit Mercury

Advantages Over Traditional Banks

Mercury does not charge any account fees or require a minimum deposit to open a business checking and savings account. There are also no fees for check or ACH transfers or for receiving a domestic or USD international wire.

Another advantage to Mercury is that it takes a software-first approach to banking. You get access to Mercury’s API, which enables you to build custom integrations to link your bank accounts to the rest of your business software. Mercury also supports premade integrations for Plaid, Stripe, Gusto, Quickbooks, and eCommerce payment processors like PayPal and Shopify.

Cutting-Edge Banking Services

Mercury has several high-tech features, including the ability to create virtual debit cards for your employees. These cards can easily be used for online purchases and are simple to activate and deactivate from your account dashboard. You also have tight control over users’ access to your online account, and can use Mercury’s API to write custom rules for how employees can use your virtual debit cards. 

Mercury also offers a feature known as Mercury Treasury, which enables you to invest money in your savings account in short-term bonds and government securities. You can also set up custom rules to control how money flows between your Treasury portfolio, savings account, and checking account.

Traditional Banking Services 

Mercury does not offer any traditional banking services. The company does not have physical locations but does offer fee-free access to Allpoint ATMs.

Interest Rates and Fees

Mercury doesn’t charge any monthly fees or transaction fees and doesn’t require a minimum deposit to open an account. There is a flat 1% currency exchange fee.

Customer Service

New member can reach out through email only. The company typically responds to messages within several hours during weekdays and within 24 hours on weekends. Members can chat with the Mercury team Monday-Friday, 6am to 5pm PT.

Email: help@mercury.com

Mobile App

Mercury has a mobile app for iOS devices and Android devices. The app enables you to monitor your account balances, track and search your transactions, and create and manage virtual debit cards on the go. You can also deposit paper checks using the mobile app and transfer money between your checking and savings accounts.

Security

Mercury uses encryption on all web pages and stores your account password using the ultra-safe bcrypt algorithm. The company never stores your debit card number in your account dashboard and uses additional encryption for sensitive information like social security numbers. Mercury also requires that you use an authentication app for two-factor authentication instead of SMS, which could be compromised.

Mercury offers up to $5 million in FDIC insurance.

Mercury Mercury Visit Mercury

Summary

Mercury offers high-tech business checking and savings accounts built with startups in mind. This online bank doesn’t require a minimum deposit to open an account and there are no account fees.  The bank doesn’t have physical locations or traditional banking services. However, Mercury makes it easy to manage your company’s spending with virtual debit cards, flexible user permissions, and an API for custom integrations. Companies can also get access to Mercury Treasury, which offers savings with high-yield.

Methodology

This review was created based on Mercury’s website and an email to Mercury’s customer support team.

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about Mercury
Great • Reviews 909
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Excellent
64%
Great
6%
Average
5%
Poor
4%
Bad
21%
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