We earn a commission from brands listed on this site. This influences the order and manner in which these listings are presented.
BestMoney logo

HSBC Premier Review

Reviews 7
HSBC Premier
Visit Site
HSBC Premier
HSBC Premier
Average
Reviews 7
Catherine Miller
Nov. 21, 2023
2 min read
Catherine Miller
HSBC Premier Summary
HSBC is a major international bank, with 39+ million customers worldwide. It’s got all the features you’d expect of a traditional bank: deposits, credit cards to comprehensive investment options. True differentiation of its Premier Checking account is its international capabilities including easy onboarding for non-US citizens, fee free global money transfer and many more.

Pros

  • Easy US account application and onboarding for non-US citizens
  • 24/7 global customer service with multi-language support
  • No HSBC fees on everyday transactions including no HSBC ATM fees

Cons

  • Relatively higher minimum balance of $75,000

HSBC Premier at a glance

9.6
Editorial score

Fees?

No HSBC fees on everyday transactions, monthly fees may apply
9.0

Security

24/7 monitoring of your accounts plus mandatory Digital Secure Key when logging in
10.0

Customer service

24/7 global support in multiple languages including Spanish and Chinese
10.0

Online experience

Easy to use site with a comprehensive help section including advice on a wide range of topics
9.0

Mobile experience

App on iOS and Android lets you pay bills, transfer money, deposit checks, or chat with support
10.0

Advantages Over Traditional Banks

HSBC Premier Checking gives you access to all of HSBC’s traditional banking features with the ease of managing your money on the go. Manage your money around the world with smarter, faster ways for moving funds, from transferring on a global scale to multi-currency needs. There are no fees for Global Transfers between eligible HSBC accounts worldwide.

Cutting-Edge Banking Services

With international services and benefits tailored for global citizens, you can seamlessly manage your worldwide finances with HSBC.

With HSBC Mobile Banking App, you can easily pay bills, transfer money, deposit checks, or chat with HSBC from your phone or computer.

Traditional Banking Services

As a longstanding traditional bank, HSBC offers everything you’d expect. If you decide to open a stocks and shares ISA, you can invest in funds across the market. You can also get insurance and mortgage loans from HSBC. There are no U.S. HSBC ATM fees worldwide.

Eligibility Requirements

  • You must be 18 years of age
  • Account information for funding your new account
  • You are located in the U.S. or countries** with HSBC Account Opening Availability locations

**Countries subject to change. Please see page for full details.

Interest Rates and Fees 

HSBC offers the following:

  • No fees for Global Transfers between eligible HSBC accounts worldwide
  • No foreign transaction fees using your Premier debit or credit card
  • No U.S. HSBC ATM fees worldwide
  • No HSBC fees* on everyday banking transactions
  • No HSBC incoming or outgoing wire transfer fees
  • No U.S. HSBC ATM fees worldwide

*A monthly maintenance fee may apply

Restrictions may apply see page for full details.

Customer Service and Online Experience

The HSBC website is easy to use and has a comprehensive help section where you can find advice on a wide range of topics, including using the online banking service and how to improve your financial fitness.

The site has 24/7 hybrid support: Talk to our staff anytime, anywhere for client support when you need it, and multi-language support including English, Chinese, Spanish.

Mobile App  

The HSBC Mobile Banking App is available for both iOS and Android and gives you the power to manage your money on the go. With HSBC Mobile Banking App, you can pay bills, transfer money, deposit checks, or chat with HSBC from your phone or computer.

Security

HSBC has a strong focus on security. There’s 24/7 monitoring of your accounts for any unusual activity. If anyone does access your account and take money, HSBC will refund you (with certain limitations). The bank can also help you improve your security with helpful advice. 

There’s a dedicated phone line if you have concerns about fraud. You will need to use your Digital Secure Key when logging into your online banking via browser or app. You can also use biosecurity (fingerprint or face recognition) on your mobile. 

Summary

HSBC is a very well-established international bank offering a wide range of traditional banking services, from checking accounts and mortgages to wealth solutions and financial planning  HSBC Premier Checking offers a wide range of benefits towards global citizens and makes it easy to manage finances worldwide.

Methodology

We compiled this review using the HSBC website and mobile banking app and interacting with chat support.

Catherine Miller
Written by
Catherine Miller
Catherine Miller is a lead member of personal finance and pension innovator Maji, where she’s responsible for content creation and running Maji’s personal finance masterclass, among others. She is also a freelance writer in the fields of finance and education, and holds degrees in English and education.
Top Online Banking
Synchrony
Synchrony
Read Review|Visit Site
Read all reviews

Must Reads

How Banks Are Building Trust with Customers in 2024
May. 19, 2024
What Is a Savings Account and How Does it Work?
May. 19, 2024
How to Choose the Right Online Bank for You
May. 19, 2024
Read all articles
Trustpilot reviews
See what some customers are saying about HSBC Premier
Poor • Reviews 7
on
Excellent
0%
Great
0%
Average
0%
Poor
29%
Bad
71%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by