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472 Reviews

Grasshopper Online Banking Review

Digital banking solutions for businesses

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

May 1, 2025

•

3 min

Grasshopper Summary

Headquartered in New York City and founded in 2019, Grasshopper is a digital banking solution for small businesses, startups, and venture capital & private equity firms. Checking accounts for start-ups and SMBs can be opened in less than 10 minutes, and there is no monthly maintenance fee or minimum balance required after funding. Account holders get access to a free Visa debit card, and the accounting software Autobooks.

Grasshopper Pros & Cons

Pros

No overdraft fees or monthly maintenance fees
Unlimited free transactions
Unlimited 1% cash back on everyday debit card purchases

Cons

$100 minimum opening deposit
No 24/7 customer support

Grasshopper at a glance

9.4
Editorial score

Fees

No monthly maintenance fees, all other fees are easy to avoid
10.0

Security

FDIC insured (directly), SSL/AES encryption and supports 2 factor authentication
10.0

Customer Service

Customer service during extended business hours
8.0

Online and Mobile Experience

Excellent site and mobile app (4.5 in the app store and 4.2 on Google Play); mobile banking features including digital check deposits; live customer support via website or app
10.0

Features and Benefits

Includes 3 out of 4- rewards and interest, debit card(s), cash flow management/software integration; requires a $100 min balance to open
9.0

Advantages Over Traditional Banks

Unlike traditional banks which typically require an in-person appointment to set up a business banking account, Grasshopper allows you to set up a bank account online in as little as 5 minutes. Once you fund your account, you can take advantage of free unlimited transitions with no minimum balance requirements, no monthly maintenance fees, and no overdraft fees.

You can also earn unlimited 1% cashback with Grasshopper, and you can earn up to 1.35% APY on your account on balances from $25,000 up to $250,000.

Cutting-Edge Banking Services

All banking functions can be completed via desktop or Grasshopper’s mobile app. Grasshopper offers easy bill pay, as you can make and schedule payments from any device. This can be done via check or ACH. These features position Grasshopper among the best online banking services available.

Grasshopper customers also receive a free membership to Autobooks, an accounting software geared toward small businesses. Autobooks allows you to send personalized invoices, generate reports, reconcile transactions, and manage cash flow. Streamlined reporting is also available, which can help you better manage your cash flow.

You can also seamlessly integrate Grasshopper into Quickbooks if this is your preferred accounting software. Grasshopper also offers remote check deposits. Deposit a check in seconds by simply taking a photo.

API banking, which allows you to scale your business efficiently, is also available through Grasshopper.

Traditional Banking Services

While Grasshopper is a cutting-edge online banking solution, it still offers many traditional banking services. In addition to business banking, Grasshopper also offers SBA lending, CRE lending, and venture capital and private equity lending.

A free Visa debit card is included with your account, allowing you to earn unlimited 1% cash back on everyday debit card purchases. Fee-free ATM withdrawals are also available at 37,000+ MoneyPass and 8,500+ SUM ATMs nationwide.

It offers commercial API banking platforms, SBA lending, fintech-focused Banking-as-a-Service (BaaS) real estate lending, and commercial yacht financing.

Interest Rates and Fees

When opening a Grasshopper account, you’ll need to deposit a minimum of $100. Once you’ve made this deposit, there are no monthly maintenance fees or minimum balance requirements.

Grasshopper does not charge overdraft fees either, and it offers unlimited transactions and transfers.

Innovator Business Checking for small businesses and start-ups

Minimum deposit to open account

$100

Monthly maintenance fee

$0

Incoming and outgoing ACH transfers

Free

Incoming wire transfers

Free

Overdraft fee

$0
ATM fee

Free ATM withdrawals at MoneyPass and SUM ATMs. Otherwise, rates vary depending on the ATM

$0.01 - $24,999.99

1.00% APY

$25,000.00 - $250,000.00

1.35% APY

Customer Service and Online Experience

Live chat support is available through Grasshopper’s website 24/7. Customers can also call or text the bank Monday through Friday from 9AM to 9PM EST, excluding federal holidays. The Grasshopper website also offers a robust FAQ page, help center, and blog. Email support is also available

Mobile App

Grasshopper has a full suite mobile app available.

Security

Grasshopper bank is a member of FDIC, which means your deposits are insured for up to $250,000. Enhanced security features include dual control and multi-factor authentication, fraud monitoring, and bank-level encryption. Grasshopper has also recently partnered with FiVerity, a fintech company that aggregates fraud signals its customer banks use without compromising customer privacy.

You can also customize levels of access for each user on your Grasshopper account. As the owner of the account, you can grant permissions, create approval workflows, and set limits for account users.

On top of this, Grasshopper enables you to customize your security alerts so you can stay on top of your accounts, transactions, and user activity.

Summary

Grasshopper is a digital banking platform that enables you to seamlessly manage your business’s banking needs. Grasshopper offers many fee-free services, including no overdraft fees and no monthly maintenance fees once you’ve made the minimum $100 deposit to your account.

When you sign up for online banking through Grasshopper, you also get free access to Autobooks, which allows you to generate reports, create invoices, manage cash flows, and more.

Grasshopper offers robust customer support via email, phone, and live chat. Including digital check deposit.

Methodology

Information for this review was gathered using the Grasshopper company website.


Innovator Business Checking Annual Percentage Yield (APY) is accurate as of 11/03/2025. The minimum amount to open an account is $100.00. Rate tiers are as follows: 1.00% APY applies to balances of $0.01—$24,999.99. 1.35% APY applies to balances of $25,000-$250,000.00. 1.00 APY applies to balances of $250,000.01 and above. Rates may change after the account is opened. Fees may reduce earnings. National average interest rate for interest checking is 0.07% APY – source: www.fdic.gov.

Innovator Money Marketing Savings Annual Percentage Yield (APY) is accurate as of 10/13/2026. The minimum amount to open an account is $100.00. Rate tiers are as follows: 1.55% APY applies to balances of $0.01—$24,999.99. 3.25% APY applies to balances of $25,000 and up. Rates may change after the account is opened. Fees may reduce earnings.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about Grasshopper
Great • reviews 472
on
Excellent
67%
Great
5%
Average
5%
Poor
2%
Bad
21%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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RR
Rosanna Ruiz
1 hour ago
Quick Response
I really appreciated the quick response to my inquiry.
RR
Roberto Del Rosario Rivero
2 days ago
Angie Reyes has giving the best service…
Angie Reyes has giving the best service that I ever received dealing with a bank because of her I will be coming back to work again with Grasshopper bank!
JE
Joan Efres
1 week ago
great service and quick respond
great service and quick respond
Pa
Pamela
1 week ago
Great
Had a good experience with Karen and she looked into the query and resolved it with in no time
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