The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
BestMoney.com
Found Review 2023
All-in-one banking platform for small businesses
Reviews 101
Found
Visit Site
Found
Found
Excellent
Reviews 101
Katy Ward
Feb. 09, 2023
2 min read
Katy Ward
Found summary
Launched in 2019, Found allows freelancers and the self-employed to carry out their business banking, keep track of their bookkeeping, and manage their expenses through a single platform. As well as providing you with a Mastercard debit card for business spending, the company offers tax and invoicing tools, such as automatic invoice generation and the ability to pay taxes via the app.
Pros
  • No account fees
  • Credit check not required
  • Excellent security features
Cons
  • Cash deposits not available
  • No physical branches

Found at a glance

4.6
Editorial score

Fees?

No required or hidden fees
5.0

Security

FDIC insured, SSL/AES encryption and supports 2 factor and biometric authentication
5.0

Customer service

Early morning and weekend service with multiple communication options
4.0

Online experience

Excellent user-friendly site with full banking capabilities
5.0

Mobile experience

User-friendly mobile app, no check deposit feature at this time
4.0

Found Found Visit Found

Advantages Over Traditional Banks 

For many freelancers and self-employed people, Found’s most significant advantage over more traditional banking services is likely to be its lack of hidden and account fees, as many of its competitors impose hefty monthly maintenance or account management charges on their small business accounts. Found has no monthly fee unless you opt to upgrade to Found+, a newly launched paid subscription account, for more benefits.

If you’re concerned about your financial history, you may be reassured to learn that the company won’t run a credit check when you open an account.

Cutting-Edge Banking Services 

Several of Found’s most innovative features relate to its tax and invoicing services, rather than business banking.

One interesting feature is the company’s receipt capture tool, which can help ensure you aren’t caught out by lost receipts during tax season. Its automatic expense categorization feature can also dramatically reduce the amount of time you spend getting your accounts in order. You can, for instance, create customized expense categories relevant to your business in areas such as travel costs and office supplies.

The company’s array of tax-specific tools is impressive. In addition to the option of paying your taxes directly from the app, you can also see an estimate of your tax bill in real time before it’s due which can help you avoid the nasty surprise of a higher-than-expected charge. Furthermore, Found will automatically generate your Schedule C form if you’re self-employed.

Key Tax Features

  • Integrated income tracking
  • Auto-saving for 1099 taxes (i.e. income withholding)
  • Maximize deductions with built-in expense tracking
  • Receipt capture and built-in substantiation guidance
  • Writeoff identification
  • Profit and loss, expense, and income reports
  • Auto-generated schedule-C
  • Annual tax filing packet
  • Live estimated tax bill
  • 1099 sharing

You can also customize your invoices with your business’s branding, which can help create a professional image when communicating with your clients. In addition to this, you can select a payment method for receiving funds. Although this includes credit cards, direct deposits, and payment services such as Zelle, you can’t accept cash payments or wire transfers.

Traditional Banking Services 

When you sign up for an account, you’ll receive a free Mastercard debit card. To help you stay on top of your account balance, Found will send instant notifications of purchases made with your card. You can also use the card to withdraw funds at any ATM that accepts Mastercard.

As you would expect from a traditional banking service, your account will include account and routing numbers.

Interest Rates and Fees 

One of the most attractive aspects of Found is that there are no required fees when you use its banking service. However, you may have to pay a fee to withdraw cash at an ATM using your Found Mastercard. These fees are not set by Found or Mastercard, and are determined by the company that owns the ATM.

Customer Service and Online Experience

You can contact Found over phone, email, or through its online query form. They offer customer service 7am-5 pm on weekdays and 9 am to 5 pm on weekends.

There is also a detailed selection of FAQs on the company’s website, which provides a lot of helpful information about its services.

You can sign up for an account in less than five minutes. After entering your email address into the company’s online tool, you'll receive an authorization code. This will allow you to continue with your application by providing further financial details such as your tax ID.

Mobile App 

Found’s mobile app is available to download from the App Store and Google Play. It allows you to:

  • Lock and cancel your debit card
  • Make tax payments
  • Customize your expense categorization
  • Track and send invoices
  • Generate your profit-and-loss statements

Security 

With security being a top concern for small business owners, entrepreneurs can rest assured by the robustness of Found’s security features.

In addition to a dedicated fraud team, Found 24/7 monitoring service will immediately alert you to any suspicious activity on your account. 

All databases are safeguarded via AES-256 encryption, which provides the highest level of protection currently available. Found also operates with a two-factor authentication system by sending verification codes to mobile phones. 

Accounts at Found are held by their partner bank Piermont Bank, Member FDIC, and these accounts are FDIC insured up to the limit of $250,000, which means that any funds you deposit will be reimbursed up to a value of $250,000 if the company were to fail.

Found also has a detailed privacy policy on its website.

Summary

If you're self-employed and want to save time when organizing your business banking, Found is a great way to streamline all your financial management into one place. While the company doesn't have any physical branches, Found offers many benefits in its impressive selection of tax and bookkeeping tools, and provides comprehensive online guidance that could prove invaluable if you run your own business. Accounts at Found are held by their partner bank Piermont Bank, Member FDIC, and these accounts are FDIC insured up to the limit of $250,000.

Methodology

We compiled this review by visiting Found’s website, contacting its customer service team over email, and reading other online reviews of its service.

Found Found Visit Found

Disclaimer

Found is a financial technology company, not a bank. Banking services are provided by Piermont Bank, Member FDIC. The Found Mastercard ®️ debit card is issued by Piermont Bank pursuant to a license from Mastercard Inc. and may be used everywhere Mastercard debit cards are accepted.


Katy Ward
Written by
Katy Ward
Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Eleven Writing and Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
Top 5 Online Banking
Chime®
Chime®
Read Review|Visit Site
Read all reviews
Must Reads
Read all articles
Trustpilot reviews
See what some costumers are saying about Found
Found
Excellent
Reviews 101
on
Excellent
83%
Great
7%
Average
3%
Bad
7%
G
guitar k
2 days ago
It was just what I needed for my Guitar…
It was just what I needed for my Guitar Lesson business!!!
S
sassc
3 days ago
Some time the app does not load on the…
Some time the app does not load on the first attempt but it does load I love this concept of banking for small businesses
D
dwight
3 days ago
You answered my inquiry
You answered my inquiry
A
amazing
4 days ago
Excellent for Small Business & Self-Employed
Got my business income deposit 2 pays prior the anticipated date. This is amazing, Found is easy to use and really nice. Love it.
c
customer
4 days ago
This is a really great company
This is a really great company. I am SO HAPPY to have found them. They made setting up a branded account and organizing my funds very easy! I can even transfer to any other contractors I use which is just fantastic!
J
j hurst
5 days ago
Excellent!
First place I found where I could buy regular 100% cotton jeans! They were even made of recycled fibers. No elastacrap just cotton! Other big name brands are adding 1% elastic to the jeans so they fall apart in a few months. Really appreciate AFound brand and their site which allows you to find jeans that will last for years at an amazing price! Ordering was fast shipping too, the price was reasonable and they even included a DHL return sticker so returns were super simple! Fitting for regular cotton jeans is different than the elastic ones but I am very happy with the jeans, finally a pair of jeans that isn’t going to fall apart in a few months.
E
essentialhr
6 days ago
Very Happy, So Easy
So far so good, very easy process to set up. Deposits have been landing in my account. Love that I was able to add my LLC after I set it up. Card arrived timely and I like the tax feature. I recommended it to our school to use as well.
s
shekera shirer
6 days ago
Very reliable company
Everything is very detailed
J
jemima nalien
7 days ago
Awesome and quick
Awesome and quick
c
customer
7 days ago
I love the ease of keeping track of…
I love the ease of keeping track of income and expenses. Also, funds set aside for taxes is a plus!
c
customer
10 days ago
I love the way the app works and your…
I love the way the app works and your able to see everything that goes in and out of you account
W
william ross
11 days ago
I love this I love this app keeps my…
I love this I love this app keeps my banking simple straight to the point tells me to not forget certain people owe me money still can't complain
c
customer
11 days ago
Can't just deposit funds and you don't…
Can't just deposit funds and you don't use zelle. I need to be able to get paid thru any avenue.
consumer-image
eheng
11 days ago
Didn't respond to questions except for closure request
Didn't respond to questions. Very, very slow to post transfer funds. Only responded when I got fed up after they charged me for Found Plus, still never answered previous questions, and I decided to get a refund for their service fee & close my account. Seems like the only service request they answer is a closure request. Let's see how painfully slow they are to ACH/wire my money to my other account. Terrible.
M
marty nuttall
13 days ago
Found
Found to set up in a way to do anything a business needs without the hassle without the long wait. I like how they integrated so they can have the taxes ready for you
consumer-image
jason hutchinson
a month ago
Made for us the small business world
All in one banking with no monthly fees
consumer-image
michael phillips
a month ago
It's a all in one platform for business…
It's a all in one platform for business owners.
consumer-image
wyerd media
a month ago
online banking at its finest
It reminds me of chime and I like online banking, except I wish it had a cash deposit option. I like that it separates taxes for you and direct deposits come two days early. I already had my friend sign up because she is an independent contractor and failed to save taxes last year. Now we have another way to send money to each other. I also enjoy the tax information available on the app. Overall, my experience with Found is excellent so far.
consumer-image
young’s true
a month ago
Great app great card
Great app great card
consumer-image
grant clapp
a month ago
I recently used Found bank and I'm very…
I recently used Found bank and I'm very unhappy with my experience. The customer service was terrible. They were unhelpful and unresponsive. The services offered were also inadequate. I ended up having to switch to a different bank.
consumer-image
daniel william
a month ago
I feel completely secure in my account…
I feel completely secure in my account funds are transferred in a timely manner. The only thing that is lacking and I hate to say this is we’re not able to deposit checks and hopefully that will be available in the future. In the very soon future I hope. Thank you.
consumer-image
lu-juana hixson
a month ago
I like the fact that it helps to take…
I like the fact that it helps to take taxes out of your pay, and helps keep track of spending expenses, great to have for a first time self employed entrepreneur.
consumer-image
stephen smith
a month ago
Very convenient..
Very convenient..
consumer-image
tiffany
a month ago
Earning free money
Earning free money
consumer-image
eric loney
a month ago
First and foremost
First and foremost, IT WORKS!!! I have had trouble with other apps and their cards while paying for random purchases and even bills. Not with Found so far. Works every time.
A
anthony murray
a month ago
What's made my experience great was the…
What's made my experience great was the fact that I enjoy how found is responsible and respectful towards me.
J
joel
a month ago
Cost to use ATM
Cost to use ATM Cost to transfer money to your other accounts
A
antonio
a month ago
Love it
Love it. Best part about this bank, its free.
consumer-image
shannon mcfarlin
a month ago
Stumbled Upon a Gem
Features included for first-time new business owners (e.g., calculating dollars to set aside for taxes, attaching receipts to expenses) help to simplify and organize records.
A
amber j. new orleans
a month ago
I have "Found" my forever bank!
I was introduced to Found through Homeaglow, an app for cleaning professionals. My card arrived in record time and already had income on it since I was able to get a virtual copy of my card instantly. I was pleasantly surprised to discover I9 tax withholdings were automatically set aside into a separate pile that acts like a second account, thanks to default settings that I now have total control over. I knew right away I wanted all my I9 work from apps other than Homeaglow to be deposited here from now on. When I started using the card I was happy to learn how categories work to help me keep track of business and personal expenses, all while getting notifications that prompt me to keep up with it as I go. This is all just the beginning of my experience with Found, but the name makes more sense to me every day, like I've finally "Found" the banking solutions I need.
K
kelleye
2 months ago
I haven't had them very long..
I haven't had them very long... But so far they are fast and I love there freedom they offer and individuality...
S
stefano
2 months ago
So far the service does what is says…
So far the service does what is says it’s going to do..
S
selah
2 months ago
Excellent Banking Slow Processing
The banking is excellent but processing timing can be better.
D
david
2 months ago
Best
Easy to use best to ever have
M
melise
2 months ago
It’s a amazing app
It’s a amazing app
consumer-image
edward martinez
2 months ago
My experience with Found has been a tremendous one, i truly do appreciate its hard work that doesn't cost me.
My experience has been a no-hassle one that lets me forget its even there, and with that securty, comes a great comfort.
consumer-image
michael richardson
2 months ago
I like my banking experience very much…
I like my banking experience very much and love how easy it is to use and it takes care of my taxes
consumer-image
ebb st. advisors
2 months ago
great app, simple powerful tools
simple tools. easy interface. cash app integration. if you use cash app the. integrate found to track your self-employment income easier.
J
jimmy rolin jr
2 months ago
Easy to use and the process is simple.
Easy to use and the process is simple.
D
denise
2 months ago
One of the best banking apps ever
One of the best banking apps ever. They help you save for taxes and have a amazing referral program. Have helped me sooo much
consumer-image
antwan j broxton
2 months ago
Better then advertised
Better then advertised
M
mark payne
2 months ago
Self contractor friendly.
Self contractor friendly. Bookkeeping! Tax prep!
M
manos katzios
2 months ago
Found is a not just a Bank
Found is a not just a Bank. They have a physical location and they work mainly with mobile banking. Their platform and the perks that they are offering you if you are a business owner are so perfect that I honestly have never seen an app for freelancers , contractors , business owners that has everything they need with such automation (salesforce style but in a banking app). Well Done. Educational Institution Owner Emmanouil M. K.
N
natalie
2 months ago
)I like that you can answer my call…
)I like that you can answer my call right away. I don't like that you are not so much care of your customers when they are losing the money
T
tracy tuck
2 months ago
This is an exceptional account for…
This is an exceptional account for small business owners. Extremely user friendly and for the most part runs like a consolidated quickbooks, but doesn't cost you a bunch of money. All your expenses are categorized automatically and if for some reason it is unable to, you can create a specific rule for the appropriate category. Hats off, very good account and app management! Thank you, APT PAINTING, LLC
J
john
2 months ago
NO PROBLEMS WITH THE FOUND SERVICE
NO PROBLEMS WITH THE FOUND SERVICE
D
darrell
2 months ago
It's a great start for a new business
It has been a wonderful app so far. A little buggy on Android and has some transaction issues.
J
jacqueline
2 months ago
S Tier banking
Easy to use. Does the math for me :D Love it. 10/10 would recommend! Great for a new business owner.
E
eli
2 months ago
Found stands out
Found stands out in a crowded market of applications geared toward small businesses. They provide a business checking account and other products that are intuitive, powerful, and they will reduce time spent in the office for any manager. Their communication has been fast, and they provide bonuses above the industry average. If your looking for a business checking account, definitely give Found a try.
S
steven paul
2 months ago
Fast money transfer and easy to use.
Fast money transfer and easy to use.
K
kurtulann
2 months ago
Love the automated process
Love the automated process. Really needed an app like this that takes the hard work away. As a first-time Business Owner, it's important to use an app like Found. There is an option to upload your receipts and categorize business purchases. You can even set aside business income tax to pay later! Also, this business checking account comes with sleek business debit cards!
J
jessica
2 months ago
Easy to categorize
Easy to categorize, keeps track of taxes and sets the money aside. Easy to also transfer out and invoice people. Definitely recommend for small business owners.
E
elaine
2 months ago
A great business bank wouldn't change…
A great business bank wouldn't change them for nothing else
R
ryan hughes
2 months ago
Customer support is not available in my…
Customer support is not available in my eyes.
T
takiyah
2 months ago
Found is a lifesaver!!!
Found a is a lifesaver!theyre always there when I need them!!!
p
pat kyn
2 months ago
For a somewhat novice
For a somewhat novice, Found makes taking expenses much easier to assist with identifying, upload receipts, saving towards taxes and editing categories. Now, I follow thru on all my receipts immediately, instead of letting them pile up. Thank you Found! 😊
R
ramik sessoms
3 months ago
Just now trying to get my business off…
Just now trying to get my business off the ground and found makes the tax stuff so much simpler.i recommend to all business owners
consumer-image
tony bermudez
3 months ago
Good and simple
Good and simple
I
ida dominguez
3 months ago
Cause everything is easy to setup and…
Cause everything is easy to setup and really quick the app is super intuitive and I trust the platform
T
taric
3 months ago
You didn't address or fix my issue and…
You didn't address or fix my issue and it's been weeks with no response from you guys.
D
delcenia
3 months ago
I cannot deposit my business checks…
I cannot deposit my business checks which makes it difficult manage my business funds with my personal.
J
joseph h.
3 months ago
Found is manageable banking reimagined
Found is manageable banking reimagined, for your banking needs as a freelancer or self-employed person. I am very happy with the offerings at Found!
c
customer
3 months ago
Best one to use
This banking app is easy to use and user friendly. It gives me great tax tips and advice.
J
jamesetta
3 months ago
Easy Customer Service
Easy Customer Service, lots of option to help your business be successful! I can’t wait for the new service of being able to deposit out checks.
F
francisco
3 months ago
Easy to use and easy to understand
Easy to use and easy to understand
B
bottomless
3 months ago
Great app fun and user friendly
Great app fun and user friendly
consumer-image
maurice orr
3 months ago
Pretty resourceful app and debit card
Pretty resourceful app and debit card. I am just really learning more about it, but I believe it will play a big role in my future business exploits.
M
marvin
3 months ago
Easy to setup account for my business…
Easy to setup account for my business and personal expenses. Also this is so easy to keep proper records for P/L and taxes. Highly recommend Found for our banking needs. Thank you Marvin
c
customer
3 months ago
thank you best card for your business
thank you best card for your business
C
connell wise
3 months ago
I love this bank
I am a business psychologist and a gig worker. I have used tons of neo-banking apps and used Lili for the last three years as my main account. I love that I can send a bank verification letter and w9 for, which saves me a lot of time. I also like that you have a main account and tax set, a side account, and a built-in account that will generate a schedule c form at the end of the year. Many of my clients struggle with the above, and you can help them be more financially fit in the new year.
H
hmr engineering
3 months ago
very long time to issue credit…
very long time to issue credit concerning dispute for item i paid for but i didnt get.
W
whisper wheel works
3 months ago
So far its great!
I am enjoying the simplicity and functionality. I also am enjoying growing with Found as it gets better.
A
alice
3 months ago
First time using Found and the…
First time using Found and the experience was great. I love how the app tracks your expenses and gives you a completed Schedule C to help prepare your taxes.
c
customer
3 months ago
User friendly
User friendly. I've only used Found for a month, but I like it! It's easy to use, you can label your expenses, save money for taxes and send or pay invoices right from the app.
J
jeffrey king
3 months ago
Found Business Checking
Free, convenient, no balance required, easy to use app, all around pleased!!
B
beauty
3 months ago
Quick and Easy …
The process to sign up for a business deposit account was quick and easy, no hoops to jump through. So far I had a great experience!
consumer-image
amber murrell
3 months ago
Absolutely love this app!!
Absolutely love this app!!! It’s specifically taylored for self employed people and keeps up with cost,overhead and expenses! Also you have the choice to make it more itemized or less.
consumer-image
joshua
4 months ago
The best card app I had in a long time
The best card app I had in a long time
C
christopher
4 months ago
Found is great for small businesses or…
Found is great for small businesses or large. Give it a try, you will love it like my corporation. Period
R
rebecca vaughns
4 months ago
Top notch in mobile banking!!!
Customer service is excellent!!!
A
aimee hammock
4 months ago
Very helpful
Very helpful
C
clifford white
4 months ago
best card ever
i haven't had a problem at all
G
gregory barnett
4 months ago
Found has been the least complicated.
Found has been the least complicated, most enjoyable and easy to use banking app I have encountered to date.
consumer-image
robert rand
4 months ago
Impressed by Found App!
5 Stars for the ease of use and logical layout of the App and the features available in the app. Absolutely the most well thought out set of services related to the independent business person's needs. Thank you. Apps rarely impress me but the Found app has impressed me like no other. If only the Found app engineers/designers take over Google and make their group of information intensive apps into valued tools like the Found app instead of the tolerated yet annoying apps they have always been?
d
dimitri estime
4 months ago
Convenient online banking
Convenient online banking
C
corie boutte
4 months ago
Gave me a grate platform to really…
Gave me a grate platform to really organize my company!
consumer-image
елена бровченко
4 months ago
Very good service of virtual
Just found very good service of virtual prepaid cards - cryptcards.net - very fast service and bitcoin payment available. Shop online stores and marketplaces like eBay, Walmart, Amazon, Target and other US and European online stores and stay anonymous.
consumer-image
la mode men's
4 months ago
Awesome company I recommend to everyone
Awesome company I recommend to everyone
G
gwen jefferson
4 months ago
Love Found because they’re efficient
Love Found because they’re efficient, quick access and all in one system. Love it!
consumer-image
mariee gladney queenkey
4 months ago
Great experience since I started…
Great experience since I started without any difficulties I would recommend this card to anybody
consumer-image
stephanie cato
4 months ago
Easy to navigate
Easy to navigate
A
anthony ballenger
4 months ago
They have a part of their system that…
They have a part of their system that will pull out expected taxes as your money is direct deposited. That’s so helpful. And you can invoice and take payments through their application for free.
F
frank c.
4 months ago
No fees! No Hassles! Great CSRs!
No fees. User friendly. Great CSRs. Redeemed the promotion immediately. If you are your own boss, this is the account to have. I give it a 10 outta 10. The tax help is great!!.GET THIS ACCOUNT!!
B
brannon anthony
4 months ago
Good bank
Good bank! Definitely recommend
K
kurt bell
5 months ago
Super convenient easy platform to get…
Super convenient easy platform to get around
consumer-image
john d mobley ii
5 months ago
Great app 👌 easy and elegant
The app is very user friendly. Elegant but easy. Perfect tool for keeping track of your tax write offs. Highly recommend also connects to paypal.
R
ryan beattie
5 months ago
FOUND is a solid choice for business banking
Because I can integrate and connect other business and payment apps like Venmo which is actually pretty significant. Ability to personalize the look and feel of the apps user interface with Logo and trim colors. You can create invoices in app that you can personalize to your Business and offer net pay terms which is accommodating for the customer. Setting aside tax withholdings and payments in a subaccount within the app is actually a decent touch that ill be looking foward to utilizing. Then the flexible Spending with said tax account is a good idea so you don't have to twiddle around with thumbs transferring money back and forth. The UI Feels smooth and responsive, and I was able to connect gusto easily to Found. Also, the ability to catergorize transactions without issue and then enter in previous tax info, docs and business revenue to essentially "keep everything in one place" is kick ass. When i noticed that i could do that i started gathering my tax returns and balance sheets together. I could go on but there is quite a lot i appreciate with options that Found business account offers that many brick and mortar banks do not
S
shuvona
5 months ago
The fact it help me manage my account…
The fact it help me manage my account and taxes
consumer-image
justin fitzpatrick
5 months ago
Extremely helpful for running my Business!
Extremely helpful for running my business. The tax features that let me auto-save for quarterly taxes is really helpful. I know how much I owe in real time. I also use Found for expense tracking. It has streamlined my book keeping a lot. I know how much I am spending on different categories. It has replaced Mint for me in that sense. Lastly, I can't say this loud enough. It's free. I've saved a bunch of money since switching
D
d. lewis champie
6 months ago
Found is easily used by criminals!
Found is easily used by criminals to open bank accounts in your name and take your money. When you, as the victim, ask what info was used they tell you that you have to be law enforcement to get that info. The reason the service is targeted by criminals is because they activate the bank card number before the bank card is ever mailed or received. If the funds are transferred appropriately, there's nothing to stop criminals from draining your account entirely before the card even arrives and whatever mailbox it was sent to. They don't need the card, they just need the found app. I hope that this company goes out of business very soon. Not only for their complete lack of assistance in regards to figuring out how my account was compromised, but the simple fact that they obviously are more concerned with covering their own ass and not with helping the consumer.