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Current mobile banking app review

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Reviews 1,467

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Katy Ward
Katy Ward
May. 03, 20214 min read

Current summary

New York-based Current is a financial services company offering a mobile banking app and a Visa debit card. Adult customers can choose a free Basic account or fee-paying Premium account, while Current also offers a specialized product for teenagers and their families. You can sign up in as little as 2 minutes, and your funds will be insured for up to $250,000 under the federally backed FDIC scheme.

Pros

  • Ability to get your paycheck early
  • No overdraft or hidden fees
  • No minimum balance requirement

Cons

  • Checkbooks and paper checks not available
  • No physical branches

Advantages Over Traditional Banks

With a focus on digital financial management, Current offers a number of real-time features that would not be available with brick-and-mortar banks. Through Current’s excellent mobile app, you can sign up for an account in less than 2 minutes, instantly send and receive money to other Current members, and make contactless payments via Apple Pay or Google Pay.

Current Current Visit Current

Cutting-Edge Banking Services 

Current is a financial tech company and not a bank, with a focus on flexibility and innovation. If you open an account with Current, you can:

  • Add checks to your account through your phone’s camera 
  • Add cash to your account at more than 60,000 stores nationwide
  • Save money by automatically rounding your purchases up to the nearest dollar and setting the difference aside 
  • No limit on direct deposits (Premium accounts only)

 If you opt for a Teen account, your child will receive their own debit card, while the app’s parental control features enable you to monitor your teenager’s finances through:

  • Instant spending notifications
  • Merchant-blocking functions
  • Spending limits
  • Automated allowance payments
  • Instant transfers to your child’s account

Traditional Banking Services 

Although Current is a banking app, rather than a bank, it does provide some of the more attractive features associated with conventional banks, including:

  • Access to fee-free withdrawals at more than 40,000 ATMs in the US, thanks to its Allpoint network membership
  • Cashback on purchases at more than 14,000 participating retailers nationwide
  • Overdraft up to $100 without overdraft fees

If you open an account with Current, you will pay the following fees:

FeeAmount
Monthly maintenance
  • Basic account: fee-free
  • Premium account: $4.99 per month
  • Teen account: $36 per teen per year
Minimum balance$0
Bank transfer$0
ATM
  • Allpoint network: $0
  • Out-of-network: $2.50
  • International: $3
Cash deposit$3.50
International purchases3% of transaction amount

Customer Service and Online Experience

You can contact the company via phone, email, in-app chat, chatbot, or social media. Its support team is available 24/7 via live chat in the app and email.

As you would expect from an app-based solution, Current’s online experience is sleek and intuitive. When we tested the site, we easily found all the information we needed and were also impressed by the prompt and polite response we received from its customer service team when we posed as a potential customer.

T: (888) 851-1172

E: support@current.com

Mobile App 

Should you open an account with Current, you can download the app via Google Play or the App Store. The app allows you to:

  • receive real-time notifications 
  • find fee-free ATMs in its network
  • find retailers participating in reward schemes

Watch this video to learn more about Current’s app and the services it offers.

Security

If you’re concerned about cybersecurity, Current offers a number of features designed to keep your money (and your data) safe, which include:

  • EMV chips to prevent card skimming
  • The ability to pause/resume transactions
  • Secure connections for transferring funds
  • Fingerprint/face ID lock
  • A dedicated fraud team
  • FDIC insurance on funds of up to $250,000 through its issuing bank, Choice Financial Group

Summary

If you're comfortable managing your finances via an app, Current's suite of features can enable you to budget more effectively and even save money. The teenage banking feature also gives you the freedom to manage almost every aspect of your family’s finances through a single solution. Current's live chat staff are available 24/7 through the app and provide a fast, efficient service.

Methodology

This review was compiled using information from the Current website and its social media profile.

Current Current Visit Current

Katy Ward
Written byKaty Ward

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Eleven Writing and Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews

See what some costumers are saying about Current
Current
GreatReviews 1,467
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Excellent
72%
Great
5%
Average
2%
Poor
1%
Bad
20%
  • author
    Ashley Johnson
    Oct 07, 2021
    They answer and fix your problem on…

    They answer and fix your problem on time, it's the best

    ...

  • author
    Wanda Santiago
    16 hours ago
    Faster deposit

    Faster deposit! The IRS deposit to my current account in October 6 2021,and I didn't receive anything, coustomer service say they don't receive any deposit 🤬🤬🤬🤬

    ...

  • author
    Chris Fielding
    Oct 14, 2021
    Terrible company

    Terrible company, steal all your money and stop you from withdrawing, thanks to MRS_julià 31 on hin stergramm for the swift and timely intervention, she got back everything for me I was so happy

    ...

  • author
    Kevin Clayton
    Oct 04, 2021
    I'm thoughly pleased with the Current…

    I'm thoughly pleased with the Current app. They are very professional, customer service is impeccable. I give Current 5 stars

    ...

  • author
    Laurie Barraza
    Sep 29, 2021
    Current is deceitful after doing…

    Current is deceitful after doing everything that they said to do to qualify for the overdraft I still don't have the overdraft and like you said you're never able to talk to anybody I had a dispute with Amazon and it was denied by current so I had to go back to Amazon and Amazon's the one that ended up looking into the dispute further and crediting me my money back but current is horrible and I'm definitely going to see about filing a small class action lawsuit for their deceitful practices and I am definitely going to change cards I will no longer be using this card

    ...

  • author
    Gee Gee
    Sep 28, 2021
    You can't speak to a live person and…

    You can't speak to a live person and they constantly say they are working on getting their voice back. I have had this for a year and 6 months and have never been able to use. You chat in the app and they never directly answer your question or dance around the issue you are trying to get resolved. They charge a $4.99 monthly fee but can never solve your problem or answer it in a timely manner. If they don't want to hear your opinion of them or actually help you solve your problem they will abruptly end the chat so you can't finish the conversation and don't ask is there anything else they can help you with or anything. I am closing my current account out and stick with Chime where I can actually speak with a real person when I need and get my issues resolved right away.

    ...

  • author
    Ashley Garza
    Sep 24, 2021
    B!ches Better give me my money back

    These mofkas are no help my card was charged 2 times for sending money and I provided them with bank statements from the other party showing I was only charged one time they don’t give a f%ck they hide behind “I’m so sorry” is sorry gonna pay my bills…. I need gas and all my money is gone because they will not transfer you to management. Get your lazy ass up and get $hit done. They won’t even close my account I’m not paying 2 times for something you got me f%cked up. Pendejos think we have money coming out our asses.

    ...

  • author
    AndreinaQ
    Sep 24, 2021
    se los recomiendo es una buena pagina…

    se los recomiendo es una buena pagina para un ingreson de dinero bueno

    ...

  • author
    george powley
    Sep 24, 2021
    Very poor company. Stay away.

    Very poor company. If you use the card regularly or have a few thousand dollars on the card, they suspend your account and turn you over to their fraud department. I could not reach a real person. I used the card to put 75k on from an over seas transaction because i did not want to give my banking info. There was no way to transfer it to my bank directly so i was having to withdraw 500usd a day. After a few withdrawles they locked down my card and froze my funds. This seems to be the norm. They did say they were returning the money to the originating bank and would not give me a time frame. I have notified the originating bank.

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  • author
    Noelani Johnson
    Sep 16, 2021
    Current DIDNT care if my child ate

    Current refused to give me a supervisor lying about how there was only one and they were busy and that same excuse was told to me twice grubhub explained that my bank had to release the funds for me to receive my refund and I contacted current and they said oh no it’s going to take 7-10 business days after I showed them that grubhub told me to contact my bank to have the funds released to me it was as if I was playing monkey in the middle and they were throwing my only and last moneys back and forth between them to feed my daughter I am so disgusted with current they do not care about their customers at all there was a button they could click to give me my money back and they said well we can’t press it because we have to wait for grubhub to give us the full amount or $23 friggin dollars so we can press that button I was so disgusted and my daughter starved for it

    ...

  • author
    Brian Neibert
    Sep 16, 2021
    I am so disappointed in CURRENT

    I am so disappointed in CURRENT. I believed they were legitimate, and a great bank. That’s down the drain. I went to jail on 08/20/2021 where I had no access to my wallet, card, phone, car, I had nothing I was in jail someone STOLE ALMOST $3k from me. Closer to $2,700. That is a lot of money, and I can not just forget about it. I filed a dispute I was told no error occurred red. I spoke to someone in chat who told me to upload my arrest documents in the portal, and the dispute team could see them then. This was very late at nights before I went to bed. The next day I had a response saying no error occurred. I did explain initially I was in jail while someone spent all my money. I mean it looks fishy back to back odd amounts to PayPal. I will not stop until I have a resolution. I am wondering how, and why denying me of my funds stolen from me is an option. This needs to be reinvestigated ASAP. Whoever reviewed the account DID NOT properly do their job. It’s clear that it’s fraud who spends that much money at PayPal ?? Below is proof of my incarceration. If I am denied a second look, and denied my money I HAVE to take this matter to small claims. It’s not my fault someone stole my money. It’s my fault for trusting current though.

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  • author
    Taylor Berenda
    Sep 15, 2021
    I want to give a zero rating

    I want to give a zero rating. I’ve had current for about 1.5 years and loved it at first. However, earlier this month my card was falsely used for a transaction; I disputed the charge and called the merchant and they said their business was hacked. Contacted Current to dispute the transaction and they said it was valid transaction. I have been trying to contact someone for about a week and no one will give me a straight answer. They said there is nothing further they can do. Seriously? This is how you’re going to treat your customers when fraud occurs? I would never recommend this bank.

    ...

  • author
    Alfred Lee
    Sep 13, 2021
    I never signed up for current, but they won’t look into who is using my email

    I never signed up for current. But somehow I get several emails from them on a daily basis saying I got approved for overdraft. I emailed them to try to resolve this and they will not provide a phone number. I have no clue who they are, I live in Canada and they keep asking me to provide my personal info which I am not comfortable giving out, yet they won’t provide a number where we can resolve this. Could be a phishing scam for all I know and if not someone is using my email, they won’t look into it because I won’t provide my address over email.

    ...

  • author
    Nicole Hansen
    Sep 13, 2021
    SCAM!! RUN!!

    This place is the biggest scam HOW DO I CLOSE MY ACCOUNT?????? I have been trying to reach someone for months and you just steadily charging me $4.99 a month for a crap account I don't use. You sign up and then realize the fees are ridiculous there's ridiculous caps on deposits and withdrawals and then customer service is a bot. You spend the next year paying $4.99 a month for an account you don't use and have to leave reviews all over the place when they charge your card yet again!! Don't do it its not worth it. Donate $5 a month to literally anything else and get Chime or Varo or again literally anyone else. 🚮

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  • author
    Johnie Singh
    Sep 07, 2021
    If i could give it 0 stars i would

    If i could give it 0 stars i would. You are not able to talk to anyone by chat or on the phone If u hit contact support someone may or may not email you back. Who knows when. Then it takes over 7 days for a deposit. My paycheck was deposited 5 days ago and i still do not have access to my money

    ...

  • author
    Jolie Agape
    Sep 07, 2021
    I just what to get a card

    I just what to get a card

    ...

  • author
    Blake Barrie
    Sep 02, 2021
    Avoid, bot customer service chat only

    Avoid bot customer service chat only - limits - not real bank so no verification - unreal that this exists

    ...

  • author
    Steven Campbell
    Aug 31, 2021
    Very terrible customer…

    Very terrible customer service.everything is either text or email you wont get to speak with anyone.unless you leave a voicemail and wait 24hrs.not ideal for emergency situations or trying to get access to your money they're quick to lock you out your account without contacting you first.

    ...

  • author
    As
    Aug 30, 2021
    Misleading

    Misleading. I had been using current for a while, I got an email saying to set up direct deposit for a $50 bonus, so I did. Some time had passed and I never got it and When I contacted support they said it would be deposited within 30 days so I waited. Once the time passed I had contacted support again and then all of a sudden I’m not eligible bc I’m not a new member I showed them the email I got personalized for me which it says nothing about new member just new direct deposit. Once they seen what I was talking about they than changed to I don’t get the bonus bc I’m not a premium user which also doesn’t say that anywhere either. I cancelled my account, not bc of the $50, but bc I don’t wanna bank with someone I can’t trust to back me up and keep their word.

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  • author
    Jason Smith
    Aug 27, 2021
    This bank is atrocious

    This bank is atrocious. 24/7 customer service is a flat out LIE. I went to an atm to take out 100 dollars. Got an error message so these jerks hold my 103 dollars mind you and now no customer service. Great job. STAY AWAY FROM THESE SCAM ARTISTS.

    ...

  • author
    Charanda Smith
    Aug 27, 2021
    I'm sorry to see all of the reviews as…

    I'm sorry to see all of the reviews as to where things went wrong, but I have been with Current for a while and honestly I love them. Haven't had any problems with my direct deposit. I would actually recommend this.

    ...

  • author
    Kristen Shelley
    Aug 25, 2021
    I'm not happy with current at all

    I'm not happy with current at all. I cant log into my account and can't even check balance on card sense nobody answers.

    ...

  • author
    Chris Tabor
    Aug 25, 2021
    STAY AWAY FROM THIS SCAM

    STAY AWAY FROM THIS SCAM! If you deposit checks it can take upto 7 days for any of it to be freed for use! They have NO ACTUAL bank and no paper checks and what they do offer you can get better at any other bank! Their customer service or there lack of is a joke! This plave need to be shut down

    ...

  • author
    Sarah
    Aug 20, 2021
    This is THE WORST PREPAID ACCOUNT I'VE…

    This is THE WORST PREPAID ACCOUNT I'VE EVER BEEN ASSOCIATED WITH. They have NO WAY to SPEAK w/ anyone, everything is email or a chat box WHERE NOTHING gets resolved. I linked my Current card to my Cash App account and instantly deposited $ to my Current card, it never showed up, I was told it was pending, which it never happened in the past, & than was told they refunded back to my Cash App card, which Cash App reviewed my account over the course of a few hours and showed proof they hadn't seen the $ since I asked for it to be cashed out into my Current account where Current made me file a dispute that has an end date of October for whatever reason and WILL NOT update me on the status. DO NOT FOOL AROUND WITH THIS COMPANY

    ...

  • author
    Emma Olson
    Aug 19, 2021
    Money is not safe or secure - fraud almost immediately

    I had this account for two weeks before someone stole the information and drained my account within 30 minutes. Luckily I didn't have much in there, but there was nothing they could do until the transaction cleared and I was told I had to contact the merchants directly, which was impossible for one of them without any contact information. When I disputed, they insisted on issuing me a new card after canceling the existing card, to which I said "no thank you" because I planned to close my account and didn't want someone to have another opportunity to steal my money. They didn't engage with what I was saying and continually said the opposite. Three separate people said they cancelled the card but the third said it hadn't been cancelled before, so the other two people never did? I kept the account at $0 balance until the transactions cleared and I could close the account, and in the meantime I've had at least half a dozen more attempts at fraudulent charges. It's truly absurd how insecure this bank is and how unhelpful and difficult to reach the customer service department is. I wasn't able to speak to someone until after multiple chats, formal disputes, and an email.

    ...

  • author
    Corey Lane
    Aug 18, 2021
    My boyfriend lost his card three days…

    My boyfriend lost his card three days ago it was stolen we have repeatedly tried to get a hold of them they have no customer service we changed his phone number on his app and it won’t even change it it’s still the same number and he lost his other phone so now we can’t even verify that it’s his account so he has to direct deposits coming in and we’re going to lose them because we can’t even pause or cancel our account who knows if someone’s got her debit card we’ve had no callback we’ve called every day no one will answer and I am so sick of this this is going on TickTock it’s going on Facebook it’s going on yelp it’s going everywhere and I promise you if you guys do not make this right I will promise that I will make it right myself if my husband money is not in his account by the time he gets a new one I promise you there are going to be a problemThe last amount of money he had on there was 230 so I know he didn’t spend anymore and if there’s even a dollar missing because you guys let that slide after we try to cancel our card we are going to sue you I hope you understand that you have no customer service you are a horrible company and do not use this company

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  • author
    Nadine Saddler
    Aug 17, 2021
    Curren is the worst

    Curren is the worst, they don't protect your account or stop payment on any unauthorized transaction on your. They said it take 90 days to settle a dispute. My son's account was heck 3 times and nothing have been done. What even make it worse you can never talk to any one on the phone you have leave a message they get back to you in 24 hours. My son's account was heck back to back two days total of #500 was taken from his account in 72 hours leaving his account overdrawn. What's with these banks no one you can talk to put in a stop payment on these fraudulent transaction.

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  • author
    Throckmorton Gildersleeve
    Aug 16, 2021
    Current Sucks

    This is just about the worst "banking" experience I have ever had. I transferred money into my account, and it sat there for more than 3 days before it became available to me. What a scam! Then, there is NO way online to cancel your account, and when I contacted "customer service", they made me send repeated emails saying the same thing - just cancel my damn account. Worst customer service EVER, and horrible "banking" experience. Avoid at all costs!!!

    ...

  • author
    Bernadette Primavera
    Aug 11, 2021
    Attendendo un finto rimborso da current body …

    Salve.qualcuno di voi ha ricevuto rimborso da current body?dopo svariati solleciti,mi è arrivato uno screen shot di un pagamento da 175 euro datato 4 Agosto.Possibile ci si impieghi così tanto tempo per visualizzarlo sul conto rendendo la cifra disponibile???? Possibile sia stato prima Effettuato e poi ritirato nel corso delle 24’ore ,dopo lo screen shot??? Mi sembra assurdo che tale cifra dopo una settimana non sia maturata sul mio conto

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  • author
    Joel Kendall
    Aug 07, 2021
    This is the worst credit card company…

    This is the worst credit card company if you make decent money it’s good for little paychecks I tried to deposit $2800 and they said that’s too much what a joke ! They waited till I put current on the back of the check to tell me tied my money up for weeks ! Tiny pay ok app , decent pay use someone else they lie as well

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  • author
    Iker Townsend
    Aug 06, 2021
    This is a scam company

    This is a scam company! I have been taught the hard way. Well, I almost though, all thanks to God and “mrs juliä 31 on ìnstä, I would have been deep financial mess by now she took it upon herself to get back my money for me.

    ...

  • author
    Doris Miller
    Aug 06, 2021
    It started off great but once I got a…

    It started off great but once I got a new phone and number I no longer have access to my account nor speak with any one all while I have direct deposit..

    ...

  • author
    Tamika
    Aug 02, 2021
    I almost had my money stuck here

    I almost had my money stuck here, if not for the help of roxänne donäghy on ínstä who helped me override the withdrawal and help me get my money back, I'm very grateful to her she's amazingly

    ...

  • author
    Sonya Jones
    Jul 31, 2021
    I need a card company online...help!

    I need a card company online that will put the power and control over my money back in my hands and I thought that they Current would have supplied that but, I am on disability and it is hard to do this rapidly and I have to try before I 🤕 somebody.-😡😤😡

    ...

  • author
    Corey
    Jul 31, 2021
    Terrible company

    Terrible company, steal all your money and stop you from withdrawing, but i went to “mrs juliä 31 for help on íg she got back everything for me i was so happy

    ...

  • author
    Ms Jae U
    Jul 30, 2021
    For the rating I wish I could give them…

    For the rating I wish I could give them a punch in the face for taking my $1,073.78 of my hard work earned money off of my card!!!!!😡🤬🤬🤬🤬🤬🤬🤬

    ...

  • author
    Harold Bode
    Jul 30, 2021
    Card holder scammers

    To whom it may concern, I Harold Bode as a card holder of current I downloaded there app on my phone cause I thought it was a good decision but it wasn't I was having my unemployment benefits going to there card and it's been three days now that I haven't got my payment and Everytime I reach out to them thay tell me to contact my unemployment agency to see if it's been deposited so I call my agency and thay told me that it has been deposited in my account and so I called the bank the current is affiliated with and thay told me the same thing as current told me to call my agency and the bank that thay are affiliated with have hung up on me many times I would ask them we're is my payment and thay would hang up on me and current card holder should not have a license to be distributing any of there card to the public because this company is a bunch of scammers and when ask them a question that won't answer my question thay need to take there logo off of social media and stop ripping people off believe me I will never ever use this scamming card holder service again and I am going to delete there app off of my device and I told friends and family about these scammers and I'm going to get my lawyer involved in this matter cause I think that shouldn't even have a computer in there office or dumpster were ever thay rip people off of so please look into this review and I strongly hope that this company shall lose there business license and I don't think that these cards that thay hand out to people are real you can't call them only way to reach out to them is through chat and I think that's a scam so thank you and have a good day.

    ...

  • author
    Matthew Carroll
    Jul 29, 2021
    So it’s been a month since I filed a…

    So it’s been a month since I filed a dispute you can never reach the dispute team they say it doesn’t fall under regulation E. I had the same situation happen before and it fell under. Simple I paid for something I did not receive. After 10days they are required to issue a provisional credit to get an extension.. Filed a complaint with the CFB. I tried to resolve with the but all I get told is someone will email u in 48-72hr, we escalated it time and time again and still nothing.

    ...

  • author
    Carolina
    Jul 29, 2021
    Terrible company

    Terrible company, steal all your money and stop you from withdrawing, but i went to mrs julia31 on íg for help, she got back everything for me i was so happy.

    ...

  • author
    bernad
    Jul 27, 2021
    Meginvest.com is very reliable and 100%…

    Meginvest.com is very reliable and 100% legit. I've been trading on the platform since 2018 without any issues. All my transactions always arrive on time and their customer service is awesome.

    ...

  • author
    melissa Pilcher
    Jul 27, 2021
    If i could give it 0 stars i would

    If i could give it 0 stars i would. You are not able to talk to anyone by chat or on the phone If u hit contact support someone may or may not email you back. Who knows when. Then it takes over 7 days for a deposit. My paycheck was deposited 5 days ago and i still do not have access to my money

    ...

  • author
    Mrs White
    Jul 22, 2021
    Current card are crooks i had this card…

    Current card are crooks i had this card for almost a year they refuse to up my overdraft then I deposit a 50 dollars check i won't be able to get till 5 days later oh let not forget there phone service is current not available then since im out of area atm cost me 5 dollars each time I want my money back all of it this is bs I can't even get my money out or overdraft protection upgrade after thousands of dollars have been deposited in this account the only thing good is that u get paid faster that is it other than that garbage card then they say there system has to upgrade me gtfoh garbage don't get this card

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  • author
    Richard D. Titus
    Jul 14, 2021
    ITS A SCAM

    Opened an account this week for myself and my two children. Was excited to finally have an easy way to pay them their allowance. Instead they sent me a notice they were "closing my account". No mention made of the money in the account nor the kids accounts. #SCAM

    ...

  • author
    Nayeli Aguilar
    Jul 09, 2021
    Current is the worst online banking…

    Current is the worst online banking ever.. my boyfriend and i have cashapp and as soon as we got paid on friday he sent me $540 through cashapp and it was deposit directly to my account on current. I sent the money back to him which i was left with $400 on my account, on sunday i woke up with a negative balance. Between current and cashapp they took my whole money and i disputed right away i send screenshots of the proof i had and they just closed the dispute order and they told me everything was correctly charged and they’re not able to refund my money. Current takes away your money i also tried closing my account and the rep i was chatting just ended the chat, i had to get someone else and due to the high volume i was waiting on the quoe. Finally was able to close my account but sadly i couldn’t get my money back.

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  • author
    Timothy McCray
    Jul 06, 2021
    WARNING

    WARNING: THESE PEOPLE WILL STEAL YOUR MONEY..OUT OF NO WHERE THEY CLOSED MY ACCOUNT AS SOON AS MY DIRECT DEPOSIT HIT! NO CUSTOMER SERVICE AT ALLNO ONE TO TALK TOO..THIS COMPANY IS RUNNING SOME KIND OF SCAM!!!

    ...

  • author
    Scott Richardson
    Jul 06, 2021
    Requested Overdraft 4months with no response

    I changed to current bank added direct deposit with positive standings for months and keep requesting a review for overdraft same as chime and others but am getting no where. No customer service chat can give me no answers and I am using this bank for my income monthly.By now I should have 100 overdraft added to my account .I am very upset with service and responce time.

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  • author
    RAQUEL JUNG
    Jul 03, 2021
    Help please!!!!

    I went to get money from the ATM and it said I had insufficient funds so I checked my account balance and it was $2,592 they keep telling me that I have nothing in the bank which is why because I have over $2,000 has anyone taken them to court and have they been successful? I am going to sue them for everything I can

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  • author
    shell
    Jul 02, 2021
    If there was option to leave no stars I…

    If there was option to leave no stars I would, it has been over 24hrs of same stupid half ass lame ass attempt from there customer service, where I have responded with over 15 emails giving more than enough detailed information and still I'm not able to access my available funds of a measly $107

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  • author
    Latice Hollis
    Jun 29, 2021
    DO NOT USE CURRENT DO NOT USE THEY ARE…

    DO NOT USE CURRENT DO NOT USE THEY ARE TGE WORST BIGGEST SCAM EVER THEY CANCELED MY ACCOUNT 15k in it I have been tryn to contact and no reply

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  • author
    J. Shepard
    Jun 28, 2021
    I was offered $50 to sign up

    I was offered $50 to sign up, I have a screenshot of the ad with no strings attached. They have my information but have refused to give me the promo, even after seeing the screenshot. Extremely angry after I got an email weeks later saying they made a mistake and that they would pay, only for them to recant in their next email!! Do not use this company, they have spoken to me like I'm an idiot consumer who won't sue, I don't like the thought of suing, but Current gave me a pass! Going to court!

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  • author
    amber salazar
    Jun 28, 2021
    Worst company EVER!!!!

    Worst company EVER!!!!! Had my card stolen and made a dispute and they said they can’t credit my money back!!!! What company does this, can’t imagine how they treat their employees if they can’t even take care of their customers. Don’t get this card!!!!! F*** Current card owner

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  • author
    Jamie Garner
    Jun 25, 2021
    This is the worst bank ever!!

    This is the worst bank ever!!! Got my card and instantly they took money out now I have been waiting to 2 days for my direct deposit. Have a paystub proving they sent it to the account but no customer service support at all . Just live chat keep telling me they don’t have it. If they are holding my check I WILL be SUEING!!

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  • author
    Bob Mays
    Jul 10, 2021
    Dont do it !!!

    I signed up for this app and they wanted to start taking my money before i was even issued a card. So i called customer service and canceled my account. Thank God i told my job about it because they still sent a letter to my job to set up direct deposit. I told the lady at my job to just throw their mail in the garbage. I contacted Currents customer service and and just about yelled at them because they went through with trying to get my money in there bank. Talk about a company needing funds so bad as to just about steal my checks so they can eat off of the interest on the money. But from what im reading about them, they are doing some downright dirty business. Who knows if they got my money they might have tried to say i had canceled the account and tie up my money. They skeem to get your monies. To people that are reading this just go to a normal local bank. Some smaller banks offer more like interest checking accounts. Don't get caught up with these online screw ups. Oh after i wrote this review i got an apology from them for trying to contact me again. They said it was an accident.

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  • author
    Michelle Antioquia
    Jun 19, 2021
    This so called banking app is a…

    This so called banking app is a disaster at best. They offer benefits they do not deliver. I was told when my card is turned off in the app no money will be debited from your account well I beg to differ. This is not true and they don't reimburse you even if you dispute charges and have proof. It's also not safe. I contacted customer service about some charges for like 1100$ that was trying to be debited out of my account and they gave me no answers and didn't investigate it. Well I for one can't afford to lose that kind of money. So I took my direct deposit elsewhere. Oh and beware of the ATM fees I got charged almost 200$ in two months from the bank that claims they have no fees. Hopefully I helped someone not to get taken to the cleaners like I did.

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  • author
    Whitney Butts
    Jun 16, 2021
    THIS CARD IS TRASH

    THIS CARD IS TRASH! It won't let me link my bank and I bank with PNC. They don't have customer support at all. Like what is the point of having a phone number if there is nothing but a machine answering the calls? It's cheap and basic and not worth you time.

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  • author
    Kevisha Andrews
    Jun 16, 2021
    I heard it's a good card but I can't…

    I heard it's a good card but I can't get it because it's only available in us countries. if it was available in other countries it would e good.

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  • author
    Shamiyah
    Jun 16, 2021
    BEST MOBILE BANKING EVER

    BEST MOBILE BANKING THE WORLD COULD HAVE EVER INVENTED

    ...

  • author
    Raquel Webber
    Jun 13, 2021
    I'm waiting on a refund from my old car…

    I'm waiting on a refund from my old car insurance company and according to my old insurance company my bank (Current) must have a hold on the refund. I am not able to chat with anyone that works for current nor is anyone answering calls for this bank. I've left 6 different chat messages and was told on the chat it would be 24 hours before I hear back from someone and its now going on 72 hours. No one is working to respond to chats or answer calls which is unacceptable since this is a business/bank and you should be able to speak to someone about issues that will arise. After my money is refunded and I pay my car insurance I will be closing this account. Do not open an account with them if you expect customer service as no one answers calls or chat messages. I give them two thumbs down.

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  • author
    Karena
    Jun 12, 2021
    I have been using current for a while…

    I have been using current for a while now something is happening where the app is not letting me long in, I cant see my balance. cant talk to a live rep. So now I'm very frustrated and my work check is direct depost I need to hear from someone a.s.a.p

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  • author
    Kim Wynn
    Jun 11, 2021
    They are not a good bank They don't…

    They are not a good bank They don't listen to you if you get hacked they will continue to let the hacker get into your account They also have no upper management team apparently and they are the worst card I've ever used

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  • author
    Jimmy Chang
    Jun 10, 2021
    Oh f***k I just open account and after…

    Oh f****k I just open account and after reading all these comments, man I am glad I haven't put mony in it, will close it ASAP, THX GUYS

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  • author
    Michael Giunti
    Jun 08, 2021
    If I could give 0 stars I would!!

    If I could give 0 stars I would!!! Spent 4 days trying to get the app to work on my phone and my daughters. Doesn’t work, so no customer service number to call just “chat” only. They keep telling you to try the same things over and over to try! Nothing works but doesn’t matter try all these steps again! Ugh- I am done dealing with this compsny, NOONE should ever do business with this company! Waste of time!

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  • author
    Bertecia Stevens
    Jun 07, 2021
    I really didn’t want to give one star…

    I really didn’t want to give one star but had to write this!!! This bank suck!!! Been 4 weeks still haven’t received anything.Closed my account and my deposit still have not been sent back to my job for it to be send it to my new account. If they mess with my money I’m lawyering up and sue for every dime they have left in they fraud company.I hate this company and will never recommend this bank to no one

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  • author
    Sharon
    Jun 05, 2021
    This is the WORST card ever

    This is the WORST card ever! Do yourself a favor and go somewhere else! I got 2 accounts for my teens. You are charged $36 every year and can’t even send instant deposits as you are told you can! I was initially able to send instant deposits then later told you can only use a checking account to send money that will take 3-5 days to get there. What’s the point?!!! Canceled both my girls accounts immediately! Don’t waste your time!

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  • author
    Deymont Franklin
    Jun 02, 2021
    Well first shows that you will receive…

    Well first shows that you will receive check 2 days earlier but i received it on the same day i was supposed to get my check . Then i can not transfer or withdraw for bills with out the actual card and waiting for the card takes damn near a month . I would not recommend this company . I would just scroll past ive had problems since the first day

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  • author
    Laura Moore
    Jun 02, 2021
    They have alwaMy CURRENT REVEWys gone the extra mile…

    They have always gone the extra mile with me. The music is good and it's nice to actually get th money you earn from an app

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  • author
    Fuel Vakz
    Jun 02, 2021
    Currents a complete scam.

    My wife uses Current & her entire $500+ check was taken the day she got paid on car insurance & wayfair & papa johns. We were refunded for $14 of wayfair but not any of the larger ammounts, they got car insurance & we dont even have a car. They wont credit or give her the $500+ back because “she doesnt qualify & doesnt have any proof”

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  • author
    Galen Ridgel
    Jun 01, 2021
    Best online banking app I ever used !

    Best online banking app I ever used !

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  • author
    M
    May 29, 2021
    Having problems activating, there's no sign in page

    I just received this card in the mail today and I already hate it. First of all I downloaded the app and signed up that's how I received the card in the mail of course. How else did I receive the card if I didn't sign up. Now that I have the card when I open the app, it ask me for my phone # and sends me a verification code. Once I entered the code in it takes me over to a sign up page. But shouldn't it take me to a "sign-in page," rather than a sign up page. But there's nothing on the app that says sign in, or even tell you how to activate your card. And the phone number on the back of the card is a (888) number that a robot answers and tells you to call back Monday through Friday. Nowhere online it tells you how to sign in for this card, or activate it. So already I'm starting to think that this card is a scam. Plus there's even bad reviews on this card on this site. People are even saying that they steal your money and your direct deposit comes in 2 to 3 days late. THEY ALSO LOCK YOU OUT YOUR CARD ALOT TO WHERE YOU CAN'T USE IT , AND IT CAN TAKE UP TO 5 TO 7 DAYS BEFORE YOU CAN EVEN GET A HOLD OF YOUR MONEY! The card seems very suspicious. Right now I can't do anything with the card because I don't even know how to activate it or even sign in. Nothing shows me how to do that. So since today is Saturday I have to wait till Monday to call the number back on the card to see how to activate it. I've never had this much problem with a debit card in my life. Most debit cards have a 1-800 24/7 activation line. So for them to say that you can only call Mon through Fri. 9:00 to 5:00 already there seems something suspicious about this card. If I don't like what's going on with the card I'm not going to activate it, and dispose the card. Cause this is too much problems over a debit card activation. Also reviewers say they don't have a live person that answers you can only communicate with them ithrough chat on the app . And when you called them a robot answers and tells you the same thing. How awful for a debit card. I'm not going to trust nobody with my money, that I have to listen to a robot telling me that the only way I could communicate with this company is chat through their online app. This card is too suspicious I'm not activating it I don't trust it .

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  • author
    Antonio Alexander
    May 29, 2021
    Trash

    Trash just plain trash. Had a some money taken out which was approved so I was left with $73 next day I looked I'm down to $33 they said I had a failed deposit of $50 on 5/8/2021 and they never said anything till today I should have been notified when it first happened and instead of doing that they just decided to take $50

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  • author
    Mark Harbert
    May 29, 2021
    This is the worst fake bank

    This is the worst fake bank. After opening the account and making deposits they locked my account app and I had no access to my account. Three IRS stimulus checks along with a paycheck in my account they have stolen. I'm in the process of filing a lawsuit against them and Choice Financial which is the parent company. Please beware. This is not a bank! This is a money stealing cartel. DO NOT DO ANY TRANSACTIONS WITH THESE PEOPLE. THEY WILL STEAL YOUR MONEY IN THE EXCUSE OF SECURITY!!!!! SCAM It has been Almost a year that I have tried to settle this. They are thieves of the worst kind.

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  • author
    Yvonne Miles
    May 27, 2021
    True they are a scam

    True they are a scam! I just just depostied money over $100 and within minutes someone on instragramm stole it, the person said it was the current bank. I'll just stick to my credit union, they may have fees but at least they don't steal the money you had for bills. Very depressing :(

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  • author
    Charlie
    May 27, 2021
    They are a scam

    They are a scam. They advertise 24/7 live chat,overdrive, sign up.bonus of 50$, early direct deposit and none of these things exist. Live chat is robot that says they will email You. There is no live phone or person. They say have direct deposits of 500$ in 30 days.to qualify but when You do,they make up other requirements. The.sign up.bonus of 50$ even iF You go through the correct link doesnt get paid. They just email You saying You didnt use the right link. My payroll issued paper Checks before the direct deposit hits and that is of it even hits your account. And You cant call anyone because there is no customer service. They lie about every service they offer and Bill you 4.99$ a month. A Complete fruadulent company. Get out and dont.sign up.

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  • author
    Kristy Stars
    May 27, 2021
    They amazing bank

    They amazing bank

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  • author
    Terri Miller
    Jun 08, 2021
    Ok I received by actual card last night…

    Ok I received by actual card last night in the mail so I activated it. Reset the PIN. I get up this morning and the ATM says INVALID PIN. So, I tried it again and it locked my card up. The people in chats are a freaking joke. They are obviously in another country. So, I emailed support, because the phone number doesn't even have a prompt for this issue and all of the prompts say to leave a message and someone will call back within 24 hours. I need my cash now!!! So I got a response back from support saying they reset my card and to reset the PIN and try again!! Ok now my card works as a credit but still saying wrong PIN. This is stupid!!! They need to have a REAL customer service department. This is our hard earned money they are holding!!! I'm adding a P.S. to this. As of now 6/8/21 I have not received ANY response from anyone after NUMEROUS EMAILS. My PIN still does not work! I hope this company fails completely!!

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  • author
    Shay Shay
    May 24, 2021
    Customer service is horrible

    Customer service is horrible! No live agents available event though the prerecorded message says agents are available on a call back basis. The online chat bot (mine named Izza Joy) states that info is incorrect. I had to file the same dispute twice which I am told will take until Aug 11 to be resolved. Upon first claim of fraud, card was not deactivated and no dispute was initiated. Now that the card was deactivated, the same merchant has access to my new card info before it even arrives in my mailbox!!

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  • author
    Dustin Mcdonald
    May 23, 2021
    I personally love Current but one issue needs addressed about email access to sign in to your current account.

    I personally love Current, I genuinely enjoy the app and definitely recommend it to anyone searching for a new and improved way to bank. The only issue I do have though is the login to the current app. Most cases after signing in once it's saved and automatically signs in on your behalf via device's phone number. I unfortunately often find myself using multiple devices due to theft or damage to my device, but when I get a new device I am promted to sign in using the same phone number that was on the device I had logged in prior, I believe it would be so much easier and efficient to activate allow app sign in using the users email address, now the option to use my email is there but for whatever reason never works to allow me to sign into my current account. Once this is fixed this app will be flawless in my mind.

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  • author
    Ta'Niyah Burke
    May 22, 2021
    DO NOT SIGN UP, PLEASE READ

    PLEASE READ THIS BEFORE SIGNING UP FOR CURRENT ! This is NOT a good banking app. First off let’s start with the phone number that you can search on Google or the number on the back of your card. Please tell me current why you have a phone when it’s the SAME MAN on the auto EVERYTIME that literally tells you to chat in. The number the give you to call over the phone is a WASTE OF TIME. I have been using current since 2019 ! They have locked me out my account multiple times. 3/7 times they did it I was panicking because I need my money to pay my rent. They took SIX DAYS TO GET ME BACK INTO MY ACCOUNT ! I was emailing EVERYDAY AND NOBODY REPLIED! Cause my to have a $100 late fee added to my rent. Also the 7th time they kick me out of my account they did it on purpose ! I was in the chat asking to speak with a supervisor because the person in the chat was not helping me. The person who was NOT helping me sent my chat to someone else and the next person DIDNT introduce their selves as a supervisor so I thought I was still talking to a regular person again they were not trying to help me with a dispute I was trying to file. The dispute was from a fraudulent transaction that I did not recognize which is why I was trying to dispute and they refuse my service because I ask for a supervisor they literally logged me out of my account because they were not able to close the chat because I was not being rude to them I was literally just asking for a supervisor. Next thing I know they logged me out my account and it says “session has expired“ I tired to logged back in but couldn’t right ! Then check this out I was STILL getting notifications from the chat and they were saying “are you still there” and I was but because they purposely locked me out I was not able to reply which is WHY they were now able to close the chat. AGAIN THEY PURPOSELY LOCKED ME OUT THE CHAT AND REFUSED TO DO MY DISPUTE EVEN AFTER ASKING FOR A SUP! I am currently on day 4 waiting for them to reply to my email to get me back into my account. I HAVE MONEY IN MY SAVINGS POD AND RENT IS ALMOST DUE AGAIN. This is ridiculous, when I get back in I’m transferring my money to a new account and closing this one out. Another thing, they advertise these benefits of overdraft fee etc. BUT I had to beg them 2 months ago to give me access to my overdraft feature because I am paying for a premium account ($4.99 they take from you for having a premium back out) my Direct posit are more than $500 ( which is another requirement ) AGAIN I HAVE BEEN USING SINCE 2019 and I had to beg in 2021 to get this feature because they are charging me and not letting me get the features they advertise on these commercials. DONT GET IT YALL ITS NOT WORTH IT ! YOU CAN EVEN TALK TO A REAL PERSON OVER THE PHONEEEEEE.

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  • author
    Melissa Mares
    May 19, 2021
    My job issued a early deposit to my…

    My job issued a early deposit to my account but since it was not like my other direct deposits it has not transferred into my account. I contacted customer service multiple times but they do not see any deposits on their end, my job says the money left their account so where is $1,300? It is nowhere to be found. Once this issue gets resolved I am canceling my card with this company and going elsewhere. I have never had an issue like this and I am beginning to feel that this "bank" is a scam. At first I loved this entire bank and the "new way of banking" that they advertise but now I'm beginning to think that there's something sketchy and darker going on underneath this nice and sparkly façade that they create. Stay away and don't make my mistake.

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  • author
    Andrew Wasylina
    May 18, 2021
    Here’s a college student’s honest truth

    I normally don’t write reviews, but this app is my way of managing my money perfectly. I know it may not be right for everyone, but it is an online bank only. Loving the aesthetic of the app and I can find EVERYTHING I need and more! I have read reviews that mentioned issues with direct deposits and other things, but if you don’t have premium then it’s gonna take longer for money to move or do whatever. I definitely recommend this bank for someone who is tech savvy and is more of a zennial like me!

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  • author
    ELL JAYY
    May 13, 2021
    I recommend nobody gets current NOBODY!!!

    I recommend nobody gets current! May 6th 2021 i was at work while at work i had just received my first paycheck, this is my first paycheck my first job in 3 years im 23years old & i have 4kids to take care of alone! they're father passed away a year and a half ago so im doing this completely alone. Some how someone from way in miami (im in largo florida) was able to gain full access of my account add there phone number and all and remove all of my money from my account without even using a card! How the hell is that even possible!? So you cant even call to speak to a real person ! You have to text an automatic line like whattt.. They tell me they cant do anything till the charges stop pending so i can dispute them so it took literally 3days for the charges to go through so finally i dispute the charges and yesterday May 11 2021 they tell me that no errors have occured so they are not giving me my money back i am overly PISSED! Know i have no clue on what the hell to even do ! I have babies to take care of! And that was all the money i had a whole 812$ just gone... This app is not safe for banking at all please do not put any money into current i truly feel they are the part of stealing the money!

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  • author
    BIG Bruce
    May 10, 2021
    Right now I am not happy with the…

    Right now I am not happy with the Current bank account. $2650 is missing from my credit union account that is hooked up with the current bank account card. If i get my money back, I will give five stars. Let's see what happens

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  • author
    Brad Blackwell
    May 09, 2021
    This is the worst cc debit card company…

    This is the worst cc debit card company I've heard of. The allow gas stations to hold twice as much as you spend on gas for 10 days. When the card should not be authorized of there is not a certain amount to cover gas. Very shady people they steal. They also act like your enemy when calling support. They were rude ,non caring. Don't waste your time with these slime bags

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  • author
    Thomas
    May 07, 2021
    The worst i only have one phone wont…

    The worst i only have one phone wont let me open account for husband since we only have one phone we cant afford two

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  • author
    Gina Madio
    May 07, 2021
    So disappointed in this card

    So disappointed in this card. Yes thank you for the the direct deposit 5 hours earlier. But they reject my mobile deposit from the government of my child support.. Takes them 7 days to approve when it finally get accept after 10 times trying and the process starts all over again. Definitely changing

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  • author
    Jentie Wilkins
    May 06, 2021
    It started off great but once I got a…

    It started off great but once I got a new phone and number I no longer ha e access to my account nor speak with any one all while I have direct deposit..

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  • author
    Jeffrey Perron
    May 04, 2021
    Are they good current card

    Are they good current card

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  • author
    Jennifer
    May 04, 2021
    You guys gotta get this app!!!

    I enjoy the app. When I had issues customer service was very helpful and explained to where I understood. I recommend this app to anyone. It’s better than having an in store bank in my opinion.

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  • author
    Teasha Adams
    May 04, 2021
    I will be finding another bank...

    I was enjoying Current until one Saturday I woke up and all my money was gone off my card from unauthorized activity. I had to wait until the charges cleared (they stated pending) in order to file a dispute. Not only that but that money was for my son. It wasn’t much but current told me that my dispute would be open until August 1st. My issue is, I work and get paid every two weeks. I’m living from paycheck to paycheck just a single mom trying to make ends meet and instead of helping me they would honestly care less. I can’t talk to a real person, just through text messages. Where is my money? Clearly I was hacked because there’s no way I was in India buying food at 5 in the morning.....Current could use a better fraud department if you ask me ! I will be finding another bank. This one can no longer be trusted !

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  • author
    Princeton Hollis
    May 03, 2021
    It's helpful

    It's helpful

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  • author
    Pamala 81
    May 03, 2021
    Current is a good Company expect for…

    Current is a good Company expect for one I talk to name adrian who made assumptions and told told lies because he did know what he was talking about. If you have someone working for you company make sure they do there research before opening there mouth with lies and me having to go behind him to have someone else do his job.

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  • author
    Arin Flinn
    May 02, 2021
    Satisfied

    I am still learning my way around, but so far so good.

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  • author
    Keithie Cunningham
    May 01, 2021
    I love my current card

    I love my current card. I use it for my everyday purchases. I wouldn't trade it for the world.

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  • author
    Kyndis
    Apr 30, 2021
    Do not ever get this card!!

    Do not ever get this card!!! My son is in Florida and they cut his card off for purchases. They sent him an email to send in a copy of his driver's license and a utility bill. He's in high school!!! So my child is stranded. They said Account Services will fix it, but it's Friday evening and they're closed. Of course they don't work on the weekend. You can't talk to anyone, but have to chat. And they won't let me talk to a supervisor and anyone in Account Services. I'm cancelling this card as soon as he gets back along with my daughter. Don't ever travel and try to use this card.

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  • author
    Treva W
    Apr 30, 2021
    Great customer service and easy to use

    Great customer service and easy to use

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  • author
    Steven Arnold
    Apr 27, 2021
    Absolutely wasted my time...and…

    Absolutely wasted my time...and rejected my direct deposit. I guess my money is not good here....thanks for the migraine! U shouldn't advertise convenience and quickness with your direct deposit feature because you are lying to the public. Goodbye good riddance!

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  • author
    Chad
    Apr 27, 2021
    AMAZING BANKING APP

    This is the only bank app I’ll use as others always end up ripping me off or locking my account for no reason and they always end up getting hacked but I haven’t had any of those issues with current.

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  • author
    Tymir cooper
    Apr 27, 2021
    Good staff on time connections

    Good staff on time connections

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  • author
    Martin Blake
    Apr 26, 2021
    The best banking in the entire world…

    The best banking in the entire world hands down I love it

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  • author
    Izzy Reyes
    Apr 26, 2021
    Overdraft

    The only issue I have is with not being able to use my over draft

    ...

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