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Capital One 360 Performance Savings™ Review

Reviews 2,387
Capital One 360 Performance Savings™
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Capital One 360 Performance Savings™
Capital One 360 Performance Savings™
Poor
Reviews 2,387
Bestmoney Staff
Jun. 19, 2023
3 min read
BestMoney Staff
Capital One 360 Performance Savings™ Summary
Capital One is a large bank specializing in checking accounts, savings and investment products, credit cards, and auto loans. Founded as a brick-and-mortar institution in 1988, it now offers most of its regular banking services online. In addition to bank accounts and lending products, it also offers a suite of financial tools to help customers track their credit score and achieve savings goals.

Pros

  • No monthly fees
  • Access to thousands of ATMs
  • Part of highly trusted global banking group

Cons

  • No personal loan products
  • No interest checking options

Capital One 360 Performance Savings™ at a glance

9.6
Editorial score

Fees?

No monthly fees
10.0

Security

FDIC insured, SSL encrypted
10.0

Customer service

Early morning, late evening, and weekend hours with bankers, 24/7 automated services
8.0

Online experience

Excellent user-friendly site
10.0

Mobile experience

Excellent mobile app
10.0

Advantages Over Regular Bank

Capital One is a regular bank with an online banking arm. As such, it offers the best of both a brick-and-mortar bank and an online/mobile bank.

Here are some of the advantages to using Capital One’s online banking services:

  • Open and manage accounts from your computer or mobile device.
  • Do everything from your online or mobile account, including money transfer, check deposit, bill payment, and viewing statements.
  • 24/7 alerts for when suspicious activity occurs with your account.

Cutting-Edge Banking Services

Although Capital One is one of the largest banks in the United States, it offers many of the same online features usually found at Silicon Valley-based online banks.

Capital One customers can do virtually everything online (or by mobile), including:

  • Bill Pay: Enter details about what you want to pay and when, and Capital One handles all the rest.
  • Mobile deposits: Deposit checks with just a couple of clicks and you’ll get an alert when your funds are ready to use.
  • Digital payments: With Capital One Zelle, you can send secure person-to-person payments to other bank accounts.
  • Mobile payments: Capital One’s mobile app lets you pay retailers with Apple Pay, Google Pay, and Samsung Pay.
  • My Savings Goals: This tool helps you set financial goals and track your progress.
  • CreditWise: Free tool that lets you track your credit score for free (even if you don’t have a Capital One account).
  • Direct Deposit: Arrange for your employer to send money directly to your savings account.
  • Eno: Eno is your Capital One assistant. It monitors charges, sends you insights (like if a monthly recurring bill is higher than usual), and sends you alerts when it notices suspicious behavior. You can even text Eno for recent transactions.
  • Alexa: Manage your Capital One accounts from any Alexa-enabled devices, including the new Echo Show.

Traditional Banking Services

  • One of the main reasons to choose Capital One 360 Performance Savings™ is that it offers all its traditional banking services online.

Some highlights include:

  • 4.15% APY
  • No monthly or maintenance fees
  • No mimimum to open your account
  • Open your account in 5 minutes
  • Mobile check deposit
  • Access 70,000+ free in-network ATMs

Interest Rates and Fees 

Capital One 360 Performance Savings™ offers competitive High-yield APY. It also coming with no monthly fees, no minimum balance, and a full suite of online and mobile banking features.

AccountMin. BalanceAPY
Capital One 360 Performance Savings™ 
$0 minimum to earn4.15%

Customer Service

Capital One provides customer service by phone or in branch. Its website contains an extensive Support section with answers to frequently asked questions.

Phone: 888-464-7868  Associates are available are available 7 days a week, 8am – 8pm ET. Automated services available 24/7.

HQ: 1680 Capital One Dr, McLean, VA 22102, USA

Mobile Apps

Capital One has a mobile app for iOS and Android. The app offers many of the same features as online banking, plus a few exclusive mobile features.

Here are the highlights of Capital One’s mobile app:

  • Instant purchase notifications whenever your Capital One Credit Card is used.
  • Lock your Capital One card with a few taps if it is misplaced, lost, or stolen.
  • Free credit score tracking, plus tips to help you understand how to improve your score.
  • Schedule regular bill payments or make one-time payments.
  • Login with Touch ID.
  • Transfer payments securely and quickly with Zelle.
  • Deposit checks with just a photo.
  • View and redeem rewards from Capital One partners.

Security 

Capital One is the 10th-largest bank in the United States by total assets, so it’s no surprise it’s committed to protecting customers. 

Here’s how Capital One protects online banking customers:

  • All accounts are FDIC-insured up to $250,000.
  • Instant mobile alerts if any suspicious activity occurs in your account.
  • Dedicated fraud investigation team can be reached at 800-CAPITAL.
  • All online data is encrypted with 128-bit Secure Socket Layer (SSL), ensuring only you and Capital One can view sensitive information.
  • Mobile users can replace their password with SureSwipe, a customer pattern you swipe with your finger.
  • Capital One automatically checks your credit card accounts for unusual charges and notifies you if it thinks you’ve been wrongly charged.

Conclusion

Most large banks have been slow to set up online banking, but not Capital One. With Capital One’s online and mobile banking platform, users get access to all the same checking and savings products as they would if they walked into a real branch—along with the added convenience of being able to bank from home or on the go. Overall, Capital One’s online banking platform is among the strongest options on the market, with a wide range of banking products and services, low fees, and competitive savings rates. Capital One is a good option for anyone looking to manage their online checking and savings accounts in the same place.

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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Trustpilot reviews
See what some customers are saying about Capital One 360 Performance Savings™
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1%
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2%
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4%
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88%
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