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BestMoney.com

Bluevine Review

Banking platform for small businesses

Reviews 7,582
Bluevine
Visit Site
Bluevine
Bluevine
Excellent
Reviews 7,582
Ashlyn Jackson
Sep. 14, 2023
2 min read
Ashlyn Jackson
Bluevine Summary
When it comes to small businesses, you want a business checking account that offers flexibility along with excellent customer support and low fees. Bluevine gives its small business owners peace of mind and an array of services with its online options. Bluevine is not a bank, its banking services are provided by Coastal Community Bank, and all accounts are insured up to $3M through Coastal Community Bank, Member FDIC and their program banks.³

Pros

  • No monthly fees
  • Free standard ACH and incoming wire transfers
  • Send international payments to 32 countries in 15 currencies

Cons

  • Customer support only available during set business hours
  • No business credit card

Bluevine at a glance

9.6
Editorial score

Fees?

Straightforward structure with no monthly fees
10.0

Security

FDIC insured and SSL/AES encrypted account
10.0

Customer service

Early morning and evening service with multiple communication options and a dedicated fraud team
8.0

Online experience

Excellent and user-friendly site with Business Checking, Line of Credit, and Bill Pay
10.0

Mobile experience

Excellent mobile app with easy digital check deposit
10.0

Bluevine Bluevine Visit Bluevine

Advantages Over A Regular Bank 

Bluevine shows an above average performance when it comes to affordability and ease of use. With the national average interest yield sitting at 0.06%, Bluevine offers their checking account interest at a competitive rate of 2.00% for eligible customers on balances up to and including $250,000. In addition to their interest rate, Bluevine also offers no monthly fees, free standard ACH and incoming wire transfers, $10 same-day ACH, and built-in bill pay solutions that save you time.

Cutting-Edge Business Checking Services 

Customers are given complete control of their finances with Bluevine. You can access your accounts through their online portal or mobile app to transfer funds and upload checks from anywhere at any time. FDIC insurance on Business Checking balances up to $3M through Coastal Community Bank, Member FDIC, and their program banks.

Bluevine also allows you to send international payments to 32 countries in 15 currencies with a simple, transparent fee structure:

CurrencyFee
Sending USD to an international payee$25
Sending a foreign currency to an international payee$25 + an additional 1.5% of the payment amount in USD
  • Send payments around the globe in as fast as 24 hours right from your dashboard²
  • Add a new payee, choose their country and currency, then send a payment

Online Bill Pay 

Bluevine Business Checking comes with a robust bill pay platform that's built to save you time while you grow your business. Streamline your bill pay by using payment options you're familiar with (like ACH, wire, or check), or pay most bills by credit card. Set up permissions so your team or accountant can submit bills for your approval, and make or schedule multiple payments at once. Easily sync with your QuickBooks Online account and protect your cash with automatic fraud prevention for check payments.

Customer Service 

Bluevine offers several ways for their customers to reach them. Support can be reached by phone on Monday - Friday from 8:00am-8:00pm (EST). Alternatively, customers can find support through email by filling out the online form available through their website or by email.. 

 Mobile Apps 

Bluevine’s mobile banking app allows you all the control of your business finances from the convenience of your smart device. The app allows you to view your balances, manage cash flow, track transactions and deposit checks without ever having to set foot in a bank.

Security

Online banking offers the simplest form of convenience but with that comes the need for additional safety precautions. This has made security for customers a top priority, Bluevine understands this concept and takes every measure to protect its customers from fraud and identity theft. Business Checking balances are FDIC insured up to $3M through Coastal Community Bank, Member FDIC and their program banks. In addition, Bluevine has implemented a comprehensive security system with safeguard procedures including SSL encryption to ensure every customer's information is kept confidential.

Bluevine Bluevine Visit Bluevine

Conclusion 

Bluevine’s online banking option is a safe and affordable platform for small businesses looking to grow their company, receive low interest funds and conveniently manage bills. With no monthly fees, thousands of free in-network ATMs, international payment options, and full banking services offered, online banking with Bluevine is simple and affordable.

Disclaimer

¹ No limit on numbers of transactions, However, all accounts are subject to the aggregated monthly deposit and withdrawal amount limits of the Account Agreement.

² Payments are sent out from 8am-5pm ET every business day. Timing may vary based on recipient bank and country, and whether payment is sent during business hours. The only eligible funding method for international payments is Bluevine Business Checking accounts. International payments are available to most businesses, subject to eligibility determined by Bluevine. Exceptions include businesses based in Nevada or in the categories of finance, insurance, or mining.

³ Bluevine accounts are FDIC insured up to $3,000,000 per depositor through Coastal Community Bank, Member FDIC and their program banks. $3,000,000 in FDIC insurance is offered by multiplying the standard $250,000 FDIC coverage across multiple banks. For complete details, please visit https://bluevine.com/business-checking/fdic-protection.


Ashlyn Jackson
Written by
Ashlyn Jackson
Ashlyn is a financial writer and civil engineer. She's on a mission to show others how to save and spend smarter through budgeting and good money habits. She also manages the blog dearyoungprofessional.com that focuses on personal finance. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about Bluevine
Bluevine
Excellent
Reviews 7,582
on
Excellent
81%
Great
4%
Average
2%
Poor
2%
Bad
11%
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kelvin o. howell jr.
a day ago
Bluevine is the way for small business’ long-term sustainability
Implementing financial systems for a small business’ long-term sustainability is one of the key functions of a small business owner. This function is High priority, for minority on business. Banking with Bluevine is comprehensive and simplistic approach for any small business owner, nonprofit and or yourself. -Kels, Founder, Owner & Executive Consultant-In-Charge | Firm 9, LLC
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david carr
a day ago
The bank suspended the line of credit…
The bank suspended the line of credit with no reason after 2 months, revenue and profitabilty have doubled in 2 months and ALWAYS on time payments. Their call center acts like they are doing me a favor and reviewing, to no avail. Super high interest, no financial partnership; they do not care about their customers. Closing all of our accounts here.
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gabriel lopez
2 days ago
Opened my business checking very…eddi
Opened my business checking very efficiently through the website. Received a phone call next day from a business banker to review my account. Exactly how I wanted an online bank to be and care
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bennett
5 days ago
Great online support
Their online chat helped me resolve a problem with a payment quickly and easily. I was connected to a real person immediately and they were able to solve the issue without needing to jump through any unreasonable hoops.
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tim mcdiarmid
5 days ago
Carmen was so great to work with
Carmen was so great to work with! Thank you.
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sekouba konate
5 days ago
Availability
Availability, and fast support
L
lmu partners llc
6 days ago
first bank that i have never had any…
first bank that i have never had any problems with. way better than my last business bank account
J
josh torrey
6 days ago
Horrible
Horrible. I get my account approved, and go to make my first transfer in - then account on hold, and unable to take it off. They tied up my start up funds for a week already, and will prob be several more. AVOID if you want things to go smoothly.
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marie holland
6 days ago
I had a hard time getting an account…
I had a hard time getting an account that fits our company but BlueVine has great. I also like that there is no monthly bank fee and free checks. I work mostly online makes it easier to work with Blue Vine
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zandra palmer
7 days ago
Customer service is hands down the best!
I love how when I call Matthew Kunzman, my Bluevine Account Exec, he answers the phone like he has known me forever and if he doesn’t have the answer to the question, he immediately researches it. This is the customer service experience that I need and deserve. I highly recommend 10 out of 10.
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osh
7 days ago
Matthew is the best
Matthew is the best! Smart, kind, helpful, I am excited to start!
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micah bright
8 days ago
Helpful suggestion for payment…
Helpful suggestion for payment processing
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n. mehta
8 days ago
Bluevine is easy to use and quite…
Bluevine is easy to use and quite straightforward with my banking needs. Not to mention a great interest rate is offered. Matthew Kunzman was very helpful with the onboarding process as well.
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montez miller
8 days ago
Well first off I would like to thank…
Well first off I would like to thank Victoria Chen, for a warm welcome, also I can't wait to see what's in store for me with bluevine!
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cherimie crane weatherford
9 days ago
I was nervous about using an unfamiliar…
I was nervous about using an unfamiliar bank; however, owning three companies I needed something that I can earn interest but also have seamless transactions. I have had nothing but a wonderful experience with Blue Vine. I run my payroll with ease. Fabulous alternative to the major banks that are never available for customers. Blue Vines customer service is perfectection.
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robin carter
9 days ago
Neha
Neha, responded quickly and stayed online while I followed her instructions. She gave me specific guidance in every area so that I was able to find the simple solution I needed to verify my external account.
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customer
14 days ago
Amazing Customer Service
10/10 recommend!
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chris m.
14 days ago
Expedited Processing a Payment
My company was expecting an important payment that was needed before a current job could continue. The client tried several times to send via ACH and they were having trouble processing. Not sure if it was their account or mine, but we ended up using a physical check for the deposit. After depositing, I was told it would be estimated 10 business days before I saw the money in my account! HOWEVER... After speaking with customer service and explaining the situation, they were able to lift the 'Hold' on the payment and it was processed same day. Would have preferred for the ACH to go through and process quicker, but everyone I spoke to was very helpful and did their best to remedy the situation. Thank you, Bluevine! -Chris M.
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william mclaughlin
14 days ago
This bank has our back!
Beyond being easy to use, trustworthy, and fast to take action when you reach out for support, Bluevine has gone the extra mile for my small business and I.
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kimberly taylor
15 days ago
Bluevine Business Account
Just got off an awesome call with Matthew Kunzman. He’s my Bluevine business account executive and he’s great. He’s knowledgeable and provides outstanding customer service. Matthew is there to answer any questions I have or that might come up in the future. I’m loving the personal touch he offers. I don’t get that level of customer service with my business accounts at other institutions. I highly recommend Bluevine and its attentive account executives!
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john tesoriero
15 days ago
Solved my concern in seconds via chat
Solved my concern in seconds via chat. Great job by Sonja.... Thank you, Sonja... Also, it was 8 AM EST when she did this. She needed help from her colleague who had come in early and did this before her official work day started. Bravo..
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saul
16 days ago
Dana is very knowledgeable
Dana is very knowledgeable, I was able to get answers for all my questions.
S
s. butler
2 days ago
BEWARE
I've had a Capital One business checking account for maybe 7 years. We changed from a sole proprietorship to an LLC partnership which included a new EIN, so I looked into new business banking options and saw BlueVine had good ratings and paid high interests. I signed up.... Beware of a few things. First, I noticed they hold incoming transfers and deposits much longer than Capital One. Meaning you do not get access to your funds for a while. Next, if you use the account for a hotel stay or car rental and then pay with another card (meaning the BlueVine card is simply preauthorized for incidentals), they can and will hold that money for 60 days and when you call in to inquire their customer service is subpar. Next, there is no overdraft protection which is not a big deal when you have a high balance. However, as a small business owner who sometimes has a lower balance we found there to be numerous times a payment was returned for insufficient funds when in reality the funds were simply not posted yet but always there. This almost never happened to us at Capital One and if it did occur, they righted the situation. Thus, we are closing our BlueVine account and sticking with the larger bank! BUYER BEWARE!!!!!! Updated on 12/4/2023... They did reach out with no resolution so we are not updating our rating. We explained that we've literally had to deposit bigger checks into Capital One (we're talking over $5k) because they credit at least part of the money overnight whereas BlueVine holds it. They are still holding $115 from a trip we turned from last month. That is the sole reason we've kept the account open. Ridiculous!
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kari
19 days ago
Used the chat feature
Used the chat feature. Quick response time and they were able to answer all my questions.
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chauncey st john
19 days ago
Smooth & rapid onboarding process with…
Smooth & rapid onboarding process with excellent, proactive customer service. I received a call from Matthew Kunzman at Bluevine the same day I created my account just to check if I had any questions and offer to be my onboarding concierge. Night and day from typical bank onboarding processes.
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michelle
20 days ago
They understood my request & responded immediately!
They understood my request, acknowledged it and moved to solve it asap. Great experience!
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bryan spradlin
20 days ago
My question was answered very quickly.
My question was answered very quickly.
A
ayo o.
20 days ago
Recent issue with me paying a credit…
Recent issue with me paying a credit card company and the initial payment attempt not being seen by BV. The payments were made from Friday to Sunday. The retry payment was seen days later. However, BV stated that the funds were always available for every payment, so why the payment only posted as a retry is troubling. I received a hold on that credit account and multiple returned payment fees. Very inconvenient and damaging. Overall decent banking service. Inability to Zelle other banking institutions is also inconvenient.
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steffi ketzler
21 days ago
Great bank
Easy to use, easy to work with. Great for small businesses. Low/no fees.
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amanda paga
22 days ago
Wonderful for Small Business Banking Needs!
I recently signed up with BlueVine to support my small business. I have reached out to customer support several times and they have been fantastic! They respond so quickly to my questions, are thorough and always provide the information that I need. I recommend Bluevine for any small business banking needs!
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lyndsey delatte
22 days ago
Huge shout out to Victoria Chen she…
Huge shout out to Victoria Chen she quickly reached out the same day I opened my business account. She made sure to answer any questions I had. She sent over resources for me to read over and have clarity on what my business account offers. I actually work for a financial institution as a digital marketing specialist and I'm blown away by the great customer service and the simplicity of opening an account.
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kimberly c. tavares
22 days ago
Great customer service
Friendly, personable and knowledgeable. I was happy that within hours of my opening an account, a representative reached out to me to find out more about my business and how Bluevine can help.
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chrystle medina
22 days ago
Sonja was very helpful
Sonja was very help, patient, and quick to address my issues. A true gem!
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jared newton
23 days ago
Victoria Chen - Bluevine
It is rare for me to write reviews; you have to do either an extremely bad job, or an extremely good job. I am happy to report that, Victoria Chen was fantastic; very helpful, prompt, and nice.
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chibi smith
23 days ago
Matthew Kunzman
Matthew Kunzman was so friendly, informative, willing to answer any questions I had, and made sure I keep my account active.
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janine t.
25 days ago
Excellent customer service
Victoria was very pleasant and not pushy, providing helpful information of services offered at Bluevine.
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theodore reimel
a month ago
Everything was great!!!
Everything was great!!!
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cortrell corporation
a month ago
Follow Me!
Ok, Matthew the Blue Vine person I spoke with was courteous and communicated clearly. His tone and pace were just right. I was please when Matthew did not take offense when I mentioned the Holy Lord of heaven earth to him as some do. Thanks Matthew Ha e a great rest of your day.
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vinnie bryant
a month ago
Victoria Chen is the perfect person for…
Victoria Chen is the perfect person for your customer interactions, she is so pleasant and answered all questions I had. She has what I call “two ears one mouth.” She listens to the customer and doesn’t cut across their questions. I would love to have somebody working for me like that. Great job Victoria.
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curtis taylor jr
a month ago
Angie Hauser is awesome to work with…
Angie Hauser is awesome to work with and very thorough!! Thanks RTOS
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jeff rust
a month ago
Matthew Kunzman is my account rep and…
Matthew Kunzman is my account rep and he is great! He is always available and is very knowledgeable!
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brittany colton
a month ago
Do not do your business banking with them
Do not do your business banking with them. Up until recently, I didn't have any issues with depositing my mobile checks with their system. However, I received a check from a vendor I've received payment from multiple times before, and Bluevine kept rejecting the check. After multiple calls with customer service, I was eventually told that, even though the check looks fine and is legitimate, their system keeps rejecting it and there's nothing that can be done. No one could give me any direct answer as to why, nor did they seem to care. How is this okay? So, now, I'm stuck with a check that I cannot deposit anywhere else because Bluevine asks you to write "For Mobile Depost at Bluevine Only" on it. Absolutely ridiculous that nothing could be done to help me, as a customer. And for Bluevine, don't bother responding to this review. I've seen your other cookie cutter responses, and it doesn't help.
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jill rochat
a month ago
Excellent bank for small businesses, and helpful customer support
I love BlueVine! The app is very slick, and I haven't had any problems in working with them. Reached out to customer support yesterday for the first time with a question, and they replied quickly with what I needed, and linked a very helpful article on what I was trying to do as well.
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suzyque
a month ago
great customer care services
great customer care services
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mary beth' blackwell
a month ago
Customer support resolved my question…
Customer support resolved my question in a quick manner!
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engrand store
a month ago
Quick Response from chat support and…
Quick Response from chat support and instant resolution to my issues. it was super fast am glad to be part of this bank. Thanks to Abhishek he understood my concern in just 10 second and took action as needed.
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adam maldonado
a month ago
Good service and support
Good service and support! A+++
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john smith
a month ago
Amazing customer support
Amazing customer service
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joe schneiderbauer
a month ago
Vanasth heard what I was saying and…
Vanasth heard what I was saying and offered helpful guidance. I also submitted a request for automated sweeps from one account to another based on a specific Criteria. He then said he would take that to the team to consider this request. Thank you!
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nina
a month ago
Wonderful experience
Wonderful experience working with the BlueVine team. We have two of our businesses already on the platform and it was a easy getting our account set up for a third. Alex on the support team and Matthew, our Account Executive made everything a breeze. The platform makes banking easy and it's an absolute pleasure to work with real people!
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zandra palmer
a month ago
Already impressed with Bluevine
Already impressed with Bluevine. I just signed up with them on 11/1 and I received a call from Matthew Kunzman following up on all of my needs. He was great to speak with and knowledgeable about Bluevine and all that they have to offer small businesses. I felt like a VIP after that call and honestly, it was a pleasant surprise!
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jordan lally
a month ago
Matthew went above and beyond to…
Matthew went above and beyond to provide an exceptional welcome to Bluevine. I am now switching my banking over to Bluevine because of his warm welcome.
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lloyd gauthier
a month ago
Bluevine provides helpful alternative
Bluevine provides customers with great options for banking without the high fees for both business and personal accounts. I have an account for my business and another for my nonprofit. They also provide helpful chat support. I recommend you give them a try.
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lindsey t.
a month ago
Not A Bank!!
I did my research & thought I'd been thorough. I wanted a business checking acct for my very small business & Bluevine worked well with shopify. I'd recently had around $500 deposited in my acct from sales. A cpl days later I could not use my debit card. There were 9 transactions of fraudulent Door Dash charges that had drained my acct down to $17. I caught this fraud not Bluevine. I spoke to customer service & they said it would take up to 90 days for an investigation to take place. My funds were gone & yes it took 90 days to eventually get my money returned. Thats when i discovered bad reviews & many similar stories to mine.This is an internet business not a bank! I joined a real credit union & they work perfectly with shopify. AVOID BLUEVINE!
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albert
a month ago
excellent service and fast
bluevine provides excellent and fast service and their interest is low
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travis greer
a month ago
Friendliness and professionalism
Friendliness and professionalism
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sophia loyd
a month ago
Horrible banking
I recently opened an account with bluevine I deposited a few checks the cleared then all of a sudden out of no where a hold was placed on my account and they asked for invoices to prove the checks. As of yet the hold is still on my account. I call daily to ask what is going on no one can give an answer except its being reviewed. What's being reviewed and how long does it take to review documents. I would not recommend using a bank where u can't physically walk in to get things and situations handled! I'm beginning to think this is a scam!!! Anyone with suggestions on how to get my money back will be greatly appreciated UPDATE: They still haven't given a reason as to why my account has been on hold for over 7 days! They keep saying it's under review. There is nothing fraudulent about me or my account and at this point I just want my money back I have over 6k in this account and I can't get access to it and it has caused major financial restraint.
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ellis reid
a month ago
Money transfers
Money transfers, mobile deposits and customers service is great.
J
jon
a month ago
Great customer service with Janice
Great customer service with Janice. Walked through the process to get us what we needed and give us the options.
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keepin it real
a month ago
I'm glad I was paired with Victoria…
I'm glad I was paired with Victoria Chen. She seems passionate about her job so it wasn't a redundant experience. She listened to my situation then offered services and advice based on my answers. Hopefully she's around for a long time because people like her usually move on for the next challenge. Thanks for everything.
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jai manning
a month ago
She was great help
She was great help
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m. ali sibtain
a month ago
Ourstanding Customer Services
I had the pleasure of receiving valuable information from Account Executive Patrick Wallace, even after my BlueVine business checking account was already opened. Patrick's insights and assistance were instrumental in helping me make informed decisions for my business. His expertise and commitment to providing assistance were highly commendable, and I appreciate the added value he brought to my banking experience with BlueVine. Patrick's exceptional service has further strengthened my trust in BlueVine as a reliable financial institution. Thank you!!
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kevin crump
a month ago
What's the make experience great is you…
What's make the experience great is you have a company that shows concern for your business needs
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mike schulz
a month ago
Great help from Usha
Great help from Usha. Speedy resolution to my concern
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steve
a month ago
Online process easy
Online process easy, personal follow up was great. Vikki did a good job making sure all of my needs were met.
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john gouws
a month ago
I had a question about integrating with…
I had a question about integrating with a credit card processor, and decided to try out online chat. Anuj researched my question and gave me exactly what I needed. Took Anuj about 30 seconds - very satisfying.
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evan barr
a month ago
Girish was prompt and courteous and…
Girish was prompt and courteous and helped me to resolve my issue.
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dipti hati
a month ago
Great Experience
Easy to open and operate. Minimize costs
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troy dandurand
a month ago
Goal: Modern Online Bank
Re: Modern Banking & Support I recently became self employed and needed a modern bank, with modern tools, and common sense support. My research led me to Bluevine, then to Ms. Victoria Chen. She is outstanding. Ms. Chen simplifies complex processes while emphasizing the value and benefits. I have been highly satisfied since completing my first transaction and making my initial deposit. Their QB sync feature, free and fast ACH/wire transfers, and competitive 2% interest rate make them a strong contender. Their diligent follow-up and commitment to follow through make them worth considering. Give them a try and contact Ms. Chen today at (201) 431-8502.
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kevin h
a month ago
Gimmicky Marketing and No Clarity or Customer Support
While the features were all very new and not as robust as a more established bank, I generally enjoyed the product until recently. Out of nowhere, Bluevine informed me that they were closing my account. After several attempts to discuss with them, they have let me know that they are “unable to share any details” as to why the account is being closed. While I don’t expect to change their mind, I do expect them to have the decency to explain their decision. I tried Bluevine to explain the garbage rules of some of the traditional larger banks. After having my account canceled a few months in, I can only assume that they have the same rules (minimum balance, etc.) as larger banks, but do not have the decency to tell you that up front and only close your accounts after you’ve spent all the time to get things set up. As a small business owner, save yourself the time of fooling with this highly unprofessional service.
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brandan philbrook
a month ago
Very personable
Very personable. Reliable.
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national professional basketba
a month ago
Malinda was very helpful and mostly…
Malinda was very helpful and mostly importantly knowledgeable of my business accounts. She made this an easy process for me and my staff. Thanks again.
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paulo
a month ago
Great job!
Was friendly, instructive and helpful. Answered all my questions and made herself available if/when I need it.
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cedric maxwell
a month ago
Great Service
They were able to help me with my account via their chat. It was fast and efficient.
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craig savageau
a month ago
After spending 1 hour online filing in…
After spending 1 hour online filing in everything, sending all of the documents they denied be an account. Would provide no reasoning and would not help me. I would not recommend this company to anyone.
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bob s
a month ago
Victoria Chen was very helpful
Victoria Chen was very helpful! She called at the perfect time as I had a question she was able to help with.
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marko
a month ago
Coby help me trough the process he was…
Coby help me trough the process he was great in responding and accommodating me in my needs. Thank you
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jessica franks
a month ago
Bluevine is ok
Support was prompt and understandable and Ayesha answered all of my questions.
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tyrone ryan
a month ago
Onboarding was a breeze!
Onboarding was a breeze! Signing up for an online business checking account was easy breezy. The professional connection cultivated by my account executive made for a refreshing banking experience. Brick and mortars take note! Thanks again 🙏🏽, Lexie.
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kurt smith
a month ago
Great experience so far (Thanks Lexie!)
I was impressed that Lexie reached out to be sure everything was going OK with my new account. She was very helpful and the Bluevine experience has been great so far.
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corinna woodcock
a month ago
Quick, easy application, great customer service
My business application was quick and easy and a lot of the verification was done electronically. My company needed to verify through some additional paperwork but the account was already created and ready for me to upload the paperwork. The next business day, my account rep, LOUIS GARCIA, contacted me to see if I needed any help with anything. Most other online banks do everything they can to make it difficult to speak to a human and BLUEVINE actually sends a human to you! So far, I think this is great.
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ww
a month ago
Minimalist
I like their user interface. Fast mobile check deposits, like same-day availability fast. No issues with transferring funds. They also don't have a minimum balance requirement.
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karen ziel
a month ago
Instant chat people
Instant chat people - REAL people - who help right away!!!
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marianne
2 months ago
I was having difficulty submitting the…
I was having difficulty submitting the Brand Advocate form. I entered into a chat and Girish was able to resolve the issue within minutes.
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jamie butterworth
2 months ago
Angie is real gem
Angie was friendly, focused and attentive to my needs and concerns immediately in the first phone call. No rote pitches, actually a real person with a perspective and a desire to help my business. She got my request through without drama and was honest about what was real and what was not. My line of credit was done within a few days - easily the most pleasant banking experience I've had in 10 years of running my company.
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john perna
2 months ago
My experience with Bluevine has been…
My experience with Bluevine has been great. Especially Victoria Chen. She has been extremely helpful and been there for any questions or concerns I have.
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cham
a month ago
Horrible.
Closed my account for no reason. but it's fine. When I asked when can get back my money , they don't give me the answer instead just just told me that "for security purpose, I'm unable to disclose any additional information". I don't mind you closed the account, but how come you can't even answer simply question. I just need the money back and still haven't receive the refund after two months of closing the account. It's doesnt make sense.
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israel lambert
2 months ago
Coby with Bluevine rocks!
Coby delivered and walked me through the initial phases of my new credit line. He displayed patience and pose while explaining the next steps. Your business finaces are in good hands. Thank you,
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gina h
2 months ago
Great Service
It was fast, and easy and the Anuj was very friendly. I'm so thankful I found Bluevine for my business checking needs. Thank you so much.
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advanced auto and trailer llc
a month ago
I would give less than 1 star
I would give less than 1 star. I have a business account with Bluevine currently, and after one month and less than ten transactions, they are requesting my personal banking records and account statements from months past and every month from now on. Please understand this is not how you keep an LLC intact. I was told they had resolved my problem, but my funds are still frozen, and I can't even pay my monthly taxes out of this account. They are locking my money and keep telling me every time I call in, it will be resolved within 2 to 3 business days. I am here to tell you it's been two weeks of dealing with this! Don't use this bank. Use a real in-person bank. You will thank me later. Not only was my account wrongfully frozen and now closed they are holding my funds hostage due to me leaving bad reviews and pointing out that they practice bad business tactics like forcing you to commingle your business and personal banking records so your LLC vail of protection is dropped. Why would a bank force this? I don't know, but they seem proud of it. If anyone researched this bank on BBB, they would find a frightening discovery as more than just my company was treated unethically by BLUEVINE!
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john
2 months ago
Great customer service
Bluevine overall is fine for a small business but there are some limitations such as how many debit cards can be offered (only one) if you need more for your organization. Checks take a bit long to process if you need the funds immediately. I will say where they exceed expectations is with their customer service team. They respond very timely and professionally. I've interacted with them a few times in the last couple of months and they've always met or exceeded my expectations. Most recently they helped me resolve an issue with receiving a check book and proactively made sure the order wa placed. Kudos! THEY make it worthwhile.
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ferne benson
2 months ago
Best Partner Bank for Small Businesses
We have been banking with Bluevine for our business for the last couple of years. Their interface, services and customer service are amazing. I love that I earn 2% interest on my business bank accounts, I can easily create sub accounts for my business to implement the profit first system. Their system syncs with my accounting software and their customer service is always friendly and helpful. They are a true partner for small businesses.
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marissa wilkes
2 months ago
Victoria was very nice and extremely…
Victoria was very nice and extremely helpful
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derek dunkle
2 months ago
Very straight forward and gets me what…
Very straight forward and gets me what I need done in a efficient way
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rj m
2 months ago
See previous review,
See previous review, I now have my business ATM card…. And cannot use it for purchases online. Save your self some aggravation find a better bank They look good in the reviews but in use they are terrible.
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mike mooney
2 months ago
They were very prompt and helpful!
They were very prompt and helpful to me, and I'm not yet a client! Great CS! They even sent me info to get started. That's a very good thing for someone starting out. I will be using them!
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bill numerick
2 months ago
Have always had a smooth experience
Have always had a smooth experience. Today for the first time I had to use the customer service because I accidentally initiated an immediate ACH payment to the wrong vendor. They were able to fix my screw up and stop it before it went out thank goodness.
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corey d
2 months ago
This is the worst experience I've ever…
This is the worst experience I've ever had with any bank in my life. Security was horrible at finding the fraud active that hit my account. During an ongoing dispute the bluevine customer care team decided to close all my accounts and can't explain to me why other than "for security reasons". Now I don't have access to MY FUNDS for MY BUSINESS. They state they will send me a check in the mail after 14days. I've only been with them 2months and this happened. I would highly recommend you find banking with a different bank. They are not reliable and clearly do not care for the customers at all. Stay away from Bluevine
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a a
2 months ago
Horrible experience
Horrible experience. Account closed instantly. No reason given. No one to get answers from. This went from a great start to a horrible finish really quickly.
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rosalynn
2 months ago
The easy part is establishing the…
The easy part is establishing the account which you don’t get stars for. A company is judged based on the level of service received. I am unable to update my own address information. Even after reaching out to customer service and providing all the info my address hasn’t been updated and the rep never bothered advising I had to submit documents. Submitted the documents same day my address still is unchanged 1 week later. Worse is that I had a charge for items not received. The rep was not very encouraging about my chances of recovering my money and went as far as to tell me keep whatever proof I had in case it doesn’t work out and I would have a response in 90 days. At this point I’m feeling like paying the fees with a larger more reputable bank wasn’t so bad an idea. At least I know I have real help when issues arise. This isn’t a bad option assuming you don’t actually need service. Of course my experience may be different from yours so try at your own risk.