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BlueVine Review

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Reviews 6,684

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Ashlyn Jackson
Ashlyn Jackson
May. 03, 20214 min read

BlueVine summary

When it comes to small businesses, you want an online bank that offers flexibility along with excellent customer support and as few fees as possible. BlueVine gives its small business owners peace of mind and an array of services with it’s online banking option.

Pros

  • High yield interest checking
  • No minimum deposit or maintenance fees
  • No insufficient fund fees or ATM fees at over 35,000 locations

Cons

  • Customer support only available during set business hours
  • Outgoing wire transfer fees

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Advantages Over A Regular Bank 

BlueVine shows an above average performance when it comes to affordability and ease of use. With the national average interest yield sitting at 0.06%, BlueVine offers their checking account interest at a competitive rate of 1.00%. In addition to their interest rate, BlueVine also offers no maintenance fees, no minimum balance and free ATM usage at over 35,000 locations nationwide. 

Cutting-Edge Banking Services 

Customers are given complete control of their banking experience with BlueVine. You can access your accounts through their online portal or mobile app, transfer funds and upload checks from anywhere at any time. FDIC insured accounts allow for maximum protection against fraud and give total coverage with $250,000 per account.  

Traditional Banking Services 

Small businesses are fueled off of available funding and BlueVine offers several options in banking services to supply this asset. Customers can apply for a business line of credit of up to $250,000 through BlueVine with rates as low as 4.80% and approval in as little as 5 minutes. Additionally, BlueVine also offers other forms of financing including paycheck protection and term loans.   

Paycheck protection allows businesses access to loan relief during disasters, such as COVID-19, with loans up to $2 million and no payments for up to 6 months for qualified customers. BlueVine’s term loans are designed to help with growth and allows businesses to receive funds of up to $250,000 with fixed interest rates and fast approval. In short, whether you are growing your small business or  just needing extra room in your business budget, BlueVine has an offer that can assist.

Interest Rates and Fees

Loan Type
Amount
Interest
Term Loan
Up to $250,000
4.80%
PPP Loan
Up to $2 million
1.00%
Line of Credit
Up to $250,000
4.80%
Invoice Factoring
Up to $5 million
0.25% per week

Term loans, PPP loans and Lines of Credit are being approved within only 5 minutes, while the approval time for invoice factoring is 24 hours.

Customer Service 

BlueVine offers several ways for their customers to reach them. Support can be reached by phone at 1(888)-216-9619 on Monday - Friday from 8:00am-8:00pm (EST) and Saturday from 12:00pm -4:00pm (EST). Alternatively, customers can find support through email by filling out the online form available through their website or email support@bluevine.com. 

 Mobile Apps 

Accessibility is key in online banking. BlueVine’s mobile banking app allows you all the control of business banking from the convenience of your smart device. The app allows you to view your balances, manage cash flow, track transactions and deposit checks without ever having to set foot in the bank.

Security

Online banking offers the simplest form of convenience but with that comes the need for additional safety precautions. This has made security for customers a top priority, BlueVine understands this concept and takes every measure to protect its customers from fraud and identity theft. Accounts are FDIC insured up to $250,000. In addition, BlueVine has implemented a comprehensive security system with safeguard procedures including SSL encryption to ensure every customer's information is kept confidential.

Conclusion 

BlueVine’s online banking option is a safe and affordable platform for small businesses looking to grow their company, receive low interest funds or simply to have a place to park their revenue. With no fees, thousands of free ATMs and several banking services offered, online banking with BlueVine is both simple and affordable.

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Ashlyn Jackson
Written byAshlyn Jackson

Ashlyn is a financial writer and civil engineer. She's on a mission to show others how to save and spend smarter through budgeting and good money habits. She also manages the blog dearyoungprofessional.com that focuses on personal finance. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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ExcellentReviews 6,684
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Trustpilot reviews

See what some costumers are saying about BlueVine
BlueVine
ExcellentReviews 6,684
on
Excellent
82%
Great
4%
Average
2%
Poor
1%
Bad
11%
  • author
    Lucy Kabanjian
    2 hours ago
    Daniel ferrelll was incredible very…

    Daniel ferrelll was incredible very helpful explained the whole process in detail....recommand bluevine and daniel to do business

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  • author
    John
    42 minutes ago
    Be wary of your accounts being locked!

    Used this bank in tandem with another large business account. They froze the account because of fraud. Will never use this service again. Customer service can't do anything after shutting down an account.

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  • author
    Karen
    an hour ago
    WILL LOCK YOUR ACCOUNT IF YOU ARE A SMALL BIZ!

    Update: After not allowing me to withdraw any of the money after 3 months, BlueVine closed my account. Does anyone here want to file a class action lawsuit lawsuit for discrimination against small businesses? It seems like there are many others who are experiencing the same lockout of their business accounts from BlueVine in the reviews. "After an internal review of your account, BlueVine has decided to close your Business Checking account. Please note that many factors impact our decision-making process and we are unable to re-open your account. A check for the account balance at the time of closure will be mailed to your personal address after 14 business days." The account has been locked for 3 months and when I tried to add a bank account to transfer my money after finally getting it unlocked, they didn't approve the bank (even though we did it together over the phone) and now they closed the account.

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  • author
    Beth
    3 hours ago
    Bluevine made the process very simple…

    Bluevine made the process very simple to do, and fast. There was a lot of confusion at first for self employed people, and this helped immensely.

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  • author
    Joseph
    6 hours ago
    Assets/funds not received post account closure

    My account was closed without warning in April, 2021. Sone funds were customer payments, and others a PPP loan. I have not received the funds back - Customer Service assured me that I would received a check within 14 business days. That has not happened. I need immediate access to my statements so that my CPA can properly submit my Q2 941, and so that he can work with the SBA and/ or lender to to determine next steps. Bluevine can also transfer the connected Wells Fargo account that was on file. I can send the customer service logs and call notes showing where they said I’d have a check within 14 days (and just documenting my follow-up). It’s imperative that I have my assets back and that I can properly reconcile my accounts, and the SBA amounts that are outstanding and unspent. The last 5 digits of my account are 45915.

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  • author
    Karen
    2 days ago
    I started a business in April and my account has been blocked since July without access to the funds. I am moving everything to my Chase Business Account after they flagged my business...

    If you are starting a new account, do not do it here. I am starting a small kombucha business and my account has been locked since July. I couldn't access anything until today (October 18th). I am trying to transfer the money out of the account now, but they also blocked the verification of my Chase Business Account to prevent me from moving money out of the account. I had to submit about 20 documents over the last several months to prove that my business was legitimate... like, the location of my brewing facility, all of the contracts with venues I planned to distribute, other bank accounts, cell phone bills, etc..., all while not having access to the money in the account because it was flagged. I would NEVER recommend this bank to anyone. I signed up for the 1% interest but wow, that was a horrible mistake. If your account gets flagged, you are screwed. They will just hold your money for months without explanation. And, after the merger, the lock out period was even worse because they had a bunch of things change on the back-end. Go with Chase or a larger firm because your business account will be flagged and you won't be able to access your money.

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  • author
    Dudeman
    Oct 15, 2021
    YOU ARE WARNED. DONT IGNORE THE BAD REVIEWS AS THEY ARE TRUE. THIS BANK WILL BLOCK YOUR BUSINESS ACCOUNT AND HOLD YOUR MONEY FOR FLIMSY REASONS. THEIR 5 STAR REVIEWS ARE FAKE AND 1 REVIEW PROFILES

    I opened an account with Bluevine over a year ago and read the bad reviews about how they close business accounts for no reason and keep the money. I thought maybe it was a fluke but after a year it happened to us. The suspended our business account for no reason. Asked for our LLC docs, which we sent. Asked for picture ID, which we sent and then no response. Then they block and close our account and our funds are frozen. We use the account to recieve our sales from Amazon and walmart and dont understand how they can call that illegal. The name of our brand is our business name. With the same documents, we opened an account with Wellsfargo and the wellsfargo rep tells me that what Bluevine is doing is illegal and they cannot just block accounts of its clients without a justifiable reason. Pay the monthly fees to the big banks as Bluevine is not worth it. IF YOU ARE READING THIS AND THINKING OF TAKING THE RISK. DO NOT. THEY WILL BLOCK AND FREEZE YOUR ACCOUNT AND THEN SEND YOU CUT AND PASTE REASONS AND DOCUMENTS THEY NEED THAT YOU HAVE ALREADY SENT 20 TIMES. YOU ARE WARNED

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  • author
    Mark Pursell
    Oct 15, 2021
    Louis was very patient and easy to work…

    Louis was very patient and easy to work with as he tactfully confirmed that he was not associated with the Chinese Mafia.

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  • author
    SANCHEZ CHAM, ISAAC S
    Oct 14, 2021
    bad customer services

    bad customer services

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  • author
    Teresa
    Oct 14, 2021
    They are truly amazing !

    They are truly amazing !

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  • author
    Craig Young
    Oct 13, 2021
    Nice

    Great service

    ...

  • author
    Quintin King
    Oct 13, 2021
    Judging from reading these reviews

    Judging from reading these reviews, Apparently our firm got lucky when BlueVine inexplicably closed our account. We are a 15 member professional services firm with offices in Chicago, Atlanta and Washington, DC, advising and counseling insurance companies and banks on risk management, loss control and compliance. We employ risk management consultants, area specialist and lawyers. We have been in business literally for decades. We have banking relationships with several brick and mortar banks, but wanted to try to stay “current” by giving an app based “bank” a go. Sadly, our experience with this bank was a fail. They, without anything but the most opaque reasoning, shut down our account after a few months. And based on the email exchange with them, we were left feeling almost like criminals. It was an odd experience to say the least. I suppose in a business where you are structured around speed and efficiency, you often second guess the accounts you allow to be opened, but then don’t have an efficient and accurate ways and means to check the validity of those same accounts, once opened? Terrible way to do business, especially if you plan to grow.

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  • author
    Eldar Bar-or
    Oct 13, 2021
    If I could give 0 stars I would

    If I could give 0 stars I would. I have no idea where these positive reviews come from, must be fake. My business gross yearly 8 figures. My credit score is 781. I applied for a small 200k line of credit and a few minutes late I had a rep on the line offering me 75k at a 3.31% MONTHLY. I TOLD THE REP ON THE PHONE THATS AN INSANE RATS. HE SAID "NO ITS ONLY 21% A YEAR". well, it's ACTUALLY 38% A YEAR. YES THESE PEOPLE LEND AT 40% PER YEAR. BASICALLY AN ONLINE LOAN SHARK. THESE PEOPLE WILL LIE TO YOU ON THE PHONE, I rather assume that, than thinking the rep is that dumb that he can't calculate the cost of the product he's selling. One way or another it's embarrassing. I told the rep that I appreciate their business and I would go bankrupt before taking money from these people. Absolutely a shame. You guys should be out of business and in jail. BUYERS BE AWARE DONT GO THIS ROUTE THESE ARE LOWLIFE BACK ALLY LENDERS that discovered the internet. AFTER READING THE OTHER NEGATIVE REVIEWS HERE I GUESS IM NKT ALONE. STAY AWAY FROM BLUE VINE.

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  • author
    Whitney Taylor
    Oct 11, 2021
    Great service

    Great service, got my ppp loan very quickly.

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  • author
    Megan Daic
    Oct 09, 2021
    Great response time & customer service

    Great response time! Great customer service!

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  • author
    Rahul
    Oct 14, 2021
    Good customer service but they are too busy

    I tried to call BlueVine to open a business checking account. But, automatic voice message said that they are not accepting new applications due to heavy load, disappointing. At the same time I will given them credit for getting back to me for a separate question related to contact number.

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  • author
    Lance Ellis
    Oct 08, 2021
    Daniel Farrell is awesome

    Daniel Farrell is awesome! This was the easiest time I have have ever got financing. Daniel was there every step of the way and I could not be happier.

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  • author
    Allani Broadwater
    Oct 07, 2021
    If I could give negative stars

    If I could give negative stars, I would! I tried to transfer money to get my business account up and running. My account was then suspended and I couldn't get any information when I called in. Each representative said just open a new account. Who wants to repeatedly enter and upload his or her private information online? Needless to say...if you can't look into a once active account and tell me why it was terminated, I won't be banking with you.

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  • author
    Adeola
    Oct 07, 2021
    Awesome service.

    All it takes is just a 3 minutes phone call with(Account Executive) Louis Garcia, and he simplify the whole process for me. I have never had it so easy getting a loan my business so much needed.

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  • author
    HS
    Oct 06, 2021
    Satisfied customer

    I started working with Bluevine in September 2021. My experience has been great. I worked with NICK B, he was very thorough on explaining everything, I was able to call him direct if I had a question. So far very satisfied. Thank you Nick

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  • author
    Sam
    Oct 05, 2021
    SCAM BANK - STAY A WAY PLEASE

    On April 02, 2021 they closed our checking account because we put P.O.Box address instead of our office address and THE MONEY GONE, we have been 6 months asking them to refund our $26,000 and we got nothing from them more then lies and fake promises. Definitely tomorrow seeking a lawyer who knows how to deal with this type of organizations.

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  • author
    Tom
    Oct 05, 2021
    Wish there was a zero stars rating option

    I have been in business since 1968 and in that time have used many banks. Bluevine is THE WORST "bank" (I question even calling them a bank) that I have EVER encountered. Let's start with customer service: there is none. I have called well over 200 times and never once did my call go through to a live person. On the rare times I was able to leave a message- no one ever returned my call. I have inquired many times about services advertised on their website and not once have I received a response. I do not know HOW this company stays in business!!! The newest joke has occurred with their switch to Coastal. They requested my Articles of Organization and I had a certified copy sent to them by New York State Office of Corporations. They refused that document saying it was NOT our Articles of Organization!! I honestly question whether Bluevine is a real bank or even a legitimate business. They give no indication of being either. DO NOT get suckered into opening an account. You WILL regret it. We have just given up.

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  • author
    Kamaiu LLC
    Oct 04, 2021
    MONEY DISAPPEARED

    TOOK ALL MY MONEY. Shut down my checking account without refund. No way to get it out, I had $20,000 in there at one point. HOW IS THAT LEGAL???

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  • author
    True Liberation
    Oct 01, 2021
    Family

    Very helpful and a good sense of humor. Take care of everything that I need it done fast.

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  • author
    Catherine Bell
    Sep 30, 2021
    Don’t risk your small business cash flow. Just say NO!

    I’ve been banking online for personal accounts for years without any problems. I opened a BlueVine account and it had funky problems from the start. Missing transactions, inaccurate balances, confused support staff without authority or accurate info. Everything seemed to be “wait three days and try again”. I started moving towards transferring out, and out of nowhere my account is cancelled because now they can’t verify my completely verifiable business identity. Folks, my account had money in it my business can no longer access. And the bank “has no further information to share”. Guess I’ll see you in small claims court.

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  • author
    Michelle
    Sep 29, 2021
    This was a very easy process

    This was a very easy process. The process was quick and they delivered what they promised.

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  • author
    Joseph Bell
    Sep 29, 2021
    Do Not Trust Bluevine with Your Money

    I’ve had a terrible experience with Bluevine. Looking through other one star reviews here on Trustpilot, I can see I’m not alone. If you’re reporting a five star experience with Bluevine, I’m happy for you, but shocked at how I -- and apparently others -- have been treated. Bluevine failed to do two very basic things you’d expect of any financial services company: (1) accurately report the balance of my checking account, and (2) let me access the money in my checking account. I opened a checking account with Bluevine in January 2021. My wife and I have a small business selling wall art on Amazon. There’s nothing unusual about our business. The sums of money involved are modest, but they are significant for us as founders starting a company with our own savings. We deposited $10,000 in our Bluevine account to start with. At the end of the first month, Bluevine's mobile app and website reported an available checking account balance of $9,770.71. My Bluevine account statement for January reported an account balance of -$197.80. There were two transactions missing from the statement, and from the running balance but not the available balance figure reported in Bluevine’s online banking portal. I contacted Bluevine customer support. After about a week, they sent me a corrected January statement. Even then, there was a transaction dated 01/25/21 on the statement and 01/24/2021 in the online banking portal. Also, the running total displayed in Bluevine’s online banking remained blank (missing) for two transactions. In September, I noticed another discrepancy in my account balance in Bluevine’s online banking portal. I had transferred $7774.38 from Capital One to Bluevine via check deposit. The money left my Capital One account and I actually received a confirmation email from Bluevine on September 15th saying the funds were available. I then successfully used these funds to pay down our company credit card, also with Capital One. Bluevine’s online banking portal showed the $7,774.38 as returned, however. My Bluevine account balance should have been $1,003.00. It was displayed as -$6771.38. Then, on September 28th. with no warning whatsoever, I received the following email from Bluevine: "After an internal review of your account, BlueVine has decided to close your Business Checking account. Please note that many factors impact our decision-making process and we are unable to re-open your account.” Huh? I rang Bluevine customer support to ask for clarification. The Bluevine customer service representative had to escalate the problem; they would get back to me within 24 hours. An hour later, I received another email from Bluevine that said: "BlueVine is unable to validate your Business Formation in the state you incorporated your business in…. By October 18, 2021, sign in to your BlueVine dashboard and submit a copy of your Articles of Incorporation, Certificate of Formation, or Articles of Organization... You will still be able to access your account and complete transactions…. If you do not submit the proper documentation by October 18, 2021 your account will be suspended.” OK, well, I do have my Articles of Incorporation and I’m happy to upload them. But an hour after that — before I had a chance to take action -- I received a third email: "Thank you for reaching out to BlueVine earlier today. After further review your Business checking account has been permanently closed and unfortunately we are no longer able to do business with you. You no longer have access to the dashboard or the funds in the account. For verification and security purposes I am unable to disclose any additional information...If you would like to reapply for a Business checking account you can do some [sic] once we are accepting new applications.” I tried calling Bluevine customer support again. They said couldn’t give me any information about what had happened. I asked if Bluevine could at least tell me who to contact next. Would they return the $1,003 balance of my account? (Do they even know the balance of my Bluevine account is supposed to be $1,003?) I’m sure this is not their intention, but the messaging from Bluevine implied they were just going to walk off with my money. Has my account somehow been flagged for illegal activity? Could I be the victim of identity theft? I see no evidence of this. Did I make some kind of mistake with paperwork? If Bluevine will tell me nothing, who should I call to try and resolve this? The BBB, a lawyer, the FDIC, the police? I don't believe Bluevine is deliberately trying to steal my money. Surely this has to be some combination of technical glitches, incompetence, and very poor handling of a customer? I’m lucky they’re not sitting on more than $1,000 of my businesses’ funds.

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  • author
    Jesus Alvarez
    Sep 28, 2021
    Perfect experience.

    Carlene C. Took the time to listen to my issue and was very helpful in explaining the cause and resolution.

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  • author
    Vivi
    Oct 01, 2021
    Terrible and untrustworthy

    Terrible service, incompetent, untrustworthy. Ever since the switch to Coastal, this place has cost my money, stress, and time. They don't seem to give a crap about their customers and are extremely unhelpful. I can't even order checks without going back and forth 20 times. They not only lost my payment to Chase bank, they lost record of my requests to order checks which I can see clearly in their portal. Chase also informed me the debit card BlueVine provided me was unable to be used for payments in their branch, ridiculous due to errors in BlueVine’s system. I am going to cancel. This kind of practice bleeds small businesses dry. I have contacted BlueVine several times and nothing has been resolved.

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  • author
    Tim Riggs
    Oct 07, 2021
    Lost ACH Payments

    I didn't have any issues until BlueVine transitioned to Coastal Community Bank, effective September 1, 2021 Despite following their directions and updating the routing number on September 1, they lost one of my ACH payments. I contacted the vendor who sent the payment. They provided a full ACH Trace proving the information was deposited to Coastal Community Bank. I provided this to BlueVine and they still were unable to locate the payment. Coastal Community Bank wouldn't accept my call. I have asked twice to speak to a manager with BlueVine and never received a call back. UPDATE: After posting this review, I had someone reach out to me. Apparently it took Senior Leadership at BlueVine working with Coastal Community Bank, but they were able to figure out what went wrong and they credited the amount for the ACH payment, a full month after I reached out to them about it to begin with. It was frustrating that it took so long and that I had to contact them so many times to get a resolution, but I got one eventually.

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  • author
    ICM Medical Group
    Sep 27, 2021
    Re: Louis Garcia

    My loan officer, Mr Louis Garcia, was outstanding in processing my application. He remained highly professional and prompt.

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  • author
    Arise Maxx
    Sep 27, 2021
    WORST SO CALLED BUSINESS BANK FRAUDS

    THEY GET A BIG 0 DO NOT DEAL WITH THESE FRAUDSTERS THEY WILL SHUT YOU DOWN AND STEAL YOU MONEY FOR NO REASON !!! AFTER 3 MONTHS OF GOING BACK AND FORTH I STILL DON'T HAVE FUNDS RETURNED TO ME AFTER THEY SHUT MY ACCOUNT DOWN FOR BOGUS REASONS THAT WERE OUT OF THEY REALM TO DO...... THEY ARE RUNNING AN ILLEGAL OPERATION AND USING PEOPLE MONEY TO PAY OUT FUNDS TO COVER THEIR FRAUD PPP AND EDIL LOANS GET YOUR MONEY OUT AND RUN BEFORE THEY GET YOU TOO THEY ARE NOW UNDER INVESTIGATION FOR VIOLATION OF CONSUMER ACTS AND FRAUD DO NOT DO BUSINESS WITH THESE SCAMMERS OR YOU WILL BE SHUT DOWN TOO FOR NO REASON

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  • author
    Brahim Lagueb
    Sep 27, 2021
    i have never recived my funds!

    i have never recived my funds!

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  • author
    Gadbois
    Oct 06, 2021
    UPDATE- Resolved! New routing number problematic!

    Bluevine transitioned from Bancorp to Coastal Community Bank on September 1. There was a 15 days grace period for the new routing number to take effect. No issues until Bluevine transitioned to this CCB! Problem is that the new routing number is not universally recognized and payments are not coming through from some of my vendors and clients. My business has had to deal with this all week long, and I'm forced to re-route temporarily my to personal account for payment. I'll be looking for a new business checking account partner, one with a nationally known name and routing. Update: 9/30/21 Bluevine (JoeH) reached out to me to provide a solution. I received an attached letter to present to the clients payroll department. I will update further once an invoice is submitted for payment. Due to the prompt and efficient manner Bluevine reached out to assist I am updating my rating to 3. I will update once more when payment is made without issue. Update 10/6/21 Client processed payroll and payment was sent to Bluevine successfully. I am changing my rating to 5 stars to include the way my initial review was received by Bluevine and the feedback and subsequent satisfactory outcome that resulted. At this point I highly recommend Bluevine for small businesses. Thank you.

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  • author
    Brett Chavez
    Sep 24, 2021
    New client

    I just started this experience and it seems like it’s running pretty smoothly. I am greatly appreciated for the opportunity to help me build my credit and help my business!!! I really appreciate it!!! I also want to Thank You, Daniel for the explaining everything and just being very nice, kind and polite person!!!

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  • author
    Jason D
    Sep 24, 2021
    Not a good bank - Don't do it!

    Not a good bank. They would get 0 stars if it were an option. They don't give a crap about their customers. They lost an ACH deposit of over $1,300 when they switched routing numbers and partnered with Coastal Community Bank. I have asked for help several times to find the deposit and they don't care. Was told "upper management" would get back to me over a week ago, still have heard nothing. They were given proof that the sending bank sent the deposit, with the correct routing and account numbers, and they still don't care, and don't want to help.

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  • author
    Urbano Acosta
    Sep 23, 2021
    I have tried to apply for the business…

    I have tried to apply for the business checking account with this financial institution since i’ve read so many good reviews about it but their site does not let me apply for the business checking , any body has any idea of when are they going to start taking applications again?

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  • author
    Ty
    Sep 27, 2021
    Beware or Bluevine

    Bluevine had a very easy sign up process. But oh boy did Zack butcher everything. Once I was approved it became a nightmare. Each withdrawal of funds needs to be approved which require a separate credit check and a new bank statement. Their process is so laughably ridiculous. This company is a joke

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  • author
    Nicole Hardy
    Sep 22, 2021
    Just awful all around

    Just awful all around. I’m an LCSW in private practice and actually had to open up a second bank account because one of the insurance companies that I work with has BlueVine on their blacklist on account of how frequently BlueVine has fraudulent charges. Lo and behold, while I was waiting for the new account to be set up and connected to my accounts, I had over $300 of fraudulent charges come out of my account. I reported it to BlueVine in April, as soon as it happened. I didn’t hear from them until August, at which point they refused to return the fraudulent charges. I appealed and they denied me again, despite the clear evidence I provided them showing that the charges were fraudulent. At this point, I’m out the money and am finally closing the account. Do yourself a favor and don’t bank with them.

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  • author
    Steve
    Sep 27, 2021
    Was Once Great. Now (and Still) Awful

    It was a great institution until the combination with Coastal Bank, then all heck broke loose. No more incoming wires. New routing number not universally recognized. Customer service follow up is non-existent. I spent way too much time dealing with them and the disruptions to my business. Off to another bank. I'm replying to BlueVine's responsive comment. Yes, an agent did reach out to me and had nothing to offer to remedy the situation, except to (again) put the onus on me to contact the various institutions that will not accept the routing number (by giving them a bank letter). That's pathetic. In any event, HSBC got the letter and basically said "your problem, not ours." This has been a nightmarish situation for my business. Good riddance

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  • author
    Dayanara Isaac
    Sep 21, 2021
    My experience with Bluevine was great

    My experience with Bluevine was great! My rep was Louis Garcia, he was very helpful and answer of my questions. He also explained how everything works and showed me a chart for I to understand with great details. Everything went smoothly and am glad I was able to work with him. Thank you Louis Garcia!

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  • author
    Jgixx
    Sep 21, 2021
    Would give them 0 stars

    Would give them 0 stars, stolen card and money from business account and they take 90 days to NOT refund my money even after proof sent to them, very poor banking, still have not received my money back and will cancel all bank accounts with them

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  • author
    Karina Labarca REALTOR
    Sep 21, 2021
    Excellent

    Excellent, fast, efficient

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  • author
    Jamaal Lester
    Sep 19, 2021
    I have to say this

    I have to say this, I recieved some of the best customer service that I have experienced in a long time. The gentlemen that helped was both knowledgable and efficient at his job, which made the process extremely easy.

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  • author
    Gerald S.
    Sep 16, 2021
    Quality Customer Service-Nick B.

    I experienced the most intellectual conversation & guidance via Nick B.; out of many Calls I took for financing via Line of Credit a few weeks ago. Nick B. provided professionalism and top notch quality customer service; which makes for an easy referral to colleagues. Very impressed with the overall experience & guidance provided. Glad to be a part of the Bluvevine family of clients. Thank You, Nick...

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  • author
    Jon Kurtz
    Sep 14, 2021
    Quick and to the point

    The process was very fast and really simple. Daniel did a great job taking me through the process. The online portal is also simple and looks like a great tool. And, I got what I feel is a really competitive rate.

    ...

  • author
    Will
    Sep 14, 2021
    Simply the Best!

    I was impressed on how easy and smooth the whole process was. Special thanks to Frank Gangi who helped me out. You guys are lucky to have someone like him working for you. Excellent service!

    ...

  • author
    Artyom Nguen
    Sep 13, 2021
    The onboarding process for business…

    The onboarding process for business line of credit was made as smooth as possible. Mitch S has been a great help and we’ll as a company consider utilising other financial products and services from BlueVine and team! Thank you.

    ...

  • author
    Alicia Hazdovac
    Sep 13, 2021
    Sketchy

    Sketchy. I closed my account a few weeks ago because of multiple red flags, and they still haven’t sent me my balance which was supposed to be here in 14 days. I called to look into this, and the check hasn’t even been issued yet. I wish I would’ve avoided this company all together because of the amount of stress this is causing me.

    ...

  • author
    Evan Duning
    Sep 12, 2021
    easy and trustworthy :)

    easy and trustworthy :)

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  • author
    Rick Lasky
    Sep 12, 2021
    easy to apply for PPP loan

    easy to apply for PPP loan

    ...

  • author
    Matt Plapp
    Sep 10, 2021
    Easy process and great customer…

    Easy process and great customer service. The online platform is clear on terms and super east to use.

    ...

  • author
    Ginia
    Sep 08, 2021
    Thank you Mitch S

    Thank you Mitch S. for being so sweet and helpful. You have made a hard time so much easier to bear and with the best attitude I have ever had the pleasure of working with. I know we will have a long financial relationship - why would I go any place other than Bluevine (as long as I have Mitch as my contact).

    ...

  • author
    Daniel M
    Sep 08, 2021
    Con artists

    Sent a wire transfer on Friday morning for same day delivery and here we are Wednesday and the wire and the money are missing. Customer service is no help, telling me the wire is still in process and they don't know why it's not being sent. Their "payments team" is of no help. I've accrued late payments on many different business bills over these last few days and you bet my lawyer and the federal reserve are going to be receiving a call about this. WHERE IS MY MONEY?!

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  • author
    brady fizer
    Sep 07, 2021
    This has to be a scam this company is…

    This has to be a scam this company is horrible I repayed my line of credit $5000 through the pandemic never missed a payment then after they reopened my line I withdrawaled $10.000 repayed that I'm still stuck at a $11 000 dollar limit with a 715 and higher credit score across all three credit bureaus and over a quarter million in my account consistently THIS COMPANY IS TRASH OR RAC???

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  • author
    CHIEF LAMBERT
    Sep 04, 2021
    My business needed some much needed…

    My business needed some much needed capital right away. Bluevine came through. From the time I filled the application to funding was 2 days. I wish I knew about this company a month ago. Simple application process. Love this company!!!!

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  • author
    Clay
    Sep 03, 2021
    Many thanks to Angie Hauser at…

    Many thanks to Angie Hauser at BlueVine! She was able to make our first loan a success. We are excited at the possibilities this decision will take us. Angie was patient, thorough and honest about the process and answered all of our questions satisfactorily. Angie's help was the main reason that we when with Blue Vine over some of the other lending company's Thanks Angie!

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  • author
    Scott
    Sep 03, 2021
    Great Experience

    Great Experience. They were quick and competitive. Angie was friendly, courteous, and took the time to explain all the particular of my Credit Line. Thanks!

    ...

  • author
    Heidi nguyen
    Sep 03, 2021
    Daniel Farrell was great!!!

    Fast funding, Daniel Farrell was great financing advisor!

    ...

  • author
    Arise Maxx
    Sep 01, 2021
    Bluevine is a Terrible Finbank!! Horrible

    BLUEVINE is a TERRIBLE FINBANK!!! Horrible experiences with these mobsters They shut my account down for now reason holding up me keeping my company going and said they were REVEIWING MY ACCT! By their fake Review Board..... this is ILLEGAL AND UNETHICAL The Hijacked my acct for over 30 days now I had to go and get an attorney now and spend more money to investigate them and now file charges against them I'm going to make them pay more because of what they did you can't ever speak to anybody everything is through email I sent all the information to them they requested my business LLC is all up-to-date and they still have not release my funds back to me I do not have a PPP loan I do not have any of the loans from them at ALL I've never taken any money from them they are the ones that need to be looked at because I'm sure they've given out some illegal PPP loan here recently with all the fraud that they're probably been involved in with people putting in fraudulent loans I KNOW NOW OTHERS HAVE HAD THIS HAPPEN TO THEM GOING TO PUT IN A CLASS ACTION LAWSUIT AND GET DAMAGES FOR LOSS OF BUSINESS RUN FROM THESE CROOKS

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  • author
    USA Donut
    Aug 31, 2021
    Daniel is the best

    Daniel is the best

    ...

  • author
    Linsy Di Pietro
    Aug 31, 2021
    Excellent Costumer Service!

    Zack Bricker has been very helpful and professional, he guides me in every step of the process and was very kind in answer all my questions!

    ...

  • author
    customer
    Aug 31, 2021
    Very understanding and helpful co

    Very understanding and helpful co

    ...

  • author
    Rell
    Aug 30, 2021
    I spoke with Daniel Farrell

    I spoke with Daniel Farrell. Super friendly and professional. He answered all my questions. Would definitely recommend. Very fast and efficient.

    ...

  • author
    Michael
    Aug 28, 2021
    Bluevine is an excellent funding source for businesses!

    Bluevine is an excellent, quick funding source for businesses! Zach is my account manager and he understands the needs of your business. Always available to answer your questions. I heavily endorse Bluevine!

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  • author
    Jandell Newell
    Aug 28, 2021
    I was very thankful for the loan you…

    I was very thankful for the loan you help me to achieve. I only need to know why BlueVine hasn't started to forgiveness process? I want to make sure mine is forgiven quickly.

    ...

  • author
    Austin Yun
    Aug 27, 2021
    Excellent communication and superb…

    Excellent communication and superb customer service!

    ...

  • author
    Mandy Elliot
    Aug 27, 2021
    Easy

    Easy, fast and super helpful. Thank you!

    ...

  • author
    LAYRA JARVIS
    Aug 26, 2021
    Excellent

    Excellent loan , very fast and easyb to apply

    ...

  • author
    Imani and Inez's World
    Aug 26, 2021
    Awesome Service!

    Many thanks to Daniel at BlueVine! He was able to make our first loan a success. We are excited at the possibilities this major decision will take us. Dan was patient, thorough and honest about the process and answered all of our questions satisfactorily. Thanks Dan!

    ...

  • author
    Lazaro
    Aug 26, 2021
    Easy to use and great terms along with…

    Easy to use and great terms along with fast funding

    ...

  • author
    Customer
    Aug 26, 2021
    Zina was extremely helpful and…

    Zina was extremely helpful and professional. She was able to help me very promptly and we got to solve what I was trying to find out.

    ...

  • author
    Sent
    Aug 25, 2021
    Have been using Bluevine for almost an…

    Have been using Bluevine for almost an year now. It's great to setup and easy to use. However I had an issue when they transitioned to Coastal Bank due to a technical glitch. It took longer than normal to resolve. But once it was escalated to the Supervisor, Ivy, she took care of it within a reasonable time. If not for this issue, would have given 5 stars.

    ...

  • author
    Kristin
    Aug 25, 2021
    Funding, but only barely

    The best thing I can say is that I did receive funding. But that funding that was a tiny fraction of what I requested without any communication whatsoever. Just an email saying "Congratulations! See your offer" as if I was supposed to be grateful for getting anything. I have business goals. I requested funding to accomplish those business goals, most of which involve growth via increasing my advertising spend. Instead, what I received pays a bill or two. It was something, but I'm certainly not impressed that no one even bothered to communicate why the amount was so far removed from my request.

    ...

  • author
    Brett Schickler
    Aug 24, 2021
    I worked with Carly

    I worked with Carly, she was so professional and so helpful. The sole reason to go with BlueVine folks like her on the team!

    ...

  • author
    Myoshi Robinson
    Aug 24, 2021
    I wish could give My bussines account was closed suddenly and without readon

    I wish could give it a damn zero. Don't use this bank. They are very rude and very unprofessional. My business account was closed suddenly and without reason. On July 23,2021 I received an emailed which very vaguely stated my account was been closed Now bare in mind I have had this account for a while and this is how I conduct business. I received a SBA Loan as well as the Targeted Advance and the Supplement. This account is well over 150k and they just closed it and will not tell anything. They are treating me like a criminal. It's has been well over a month and still no refund and still no answers. Then they say cause the nature of your account being closed we can't tell you anything. Well how was it closed?? Nothing about my business is fraudulent and the government gave me those loans. I have spoken with SBA and the funds have not been returned to them. I have records that my money was there and receipts. So if bluevine think I am giving up I am not. This is very unprofessional and I have Never heard of such a thing.

    ...

  • author
    Tracy Harris
    Aug 24, 2021
    Great Experience Fast and Easy

    Great Experience Fast and Easy

    ...

  • author
    Tammy Sells Atlanta
    Aug 23, 2021
    Angie Hauser is super professional

    Angie Hauser is super professional, informative and followed up to ensure my needs were met!

    ...

  • author
    Champ Butler
    Aug 21, 2021
    Very straight forward with easy to…

    Very straight forward with easy to understand terms. I especially like the line of credit option for the flexibility it brings for running a small business.

    ...

  • author
    Charlemeus Charleus
    Aug 21, 2021
    It was very Great

    It was very Great

    ...

  • author
    Nonstop Sushi & Sake Bar
    Aug 19, 2021
    Execellent service and communication

    Execellent service and communication ! Very professional and quick response. I WOULD GIVE 6 STARS !

    ...

  • author
    Tadi Negash
    Aug 19, 2021
    Nice and fast

    Nice and fast

    ...

  • author
    James
    Aug 19, 2021
    Its been a wonderful experience

    Its been a wonderful experience

    ...

  • author
    Elfren Olivari
    Aug 18, 2021
    I was helped by Jeffrey Rogers and he…

    I was helped by Jeffrey Rogers and he made the experience less laborious than I imagined it would be. Funding exceeded my expectation and approval was given quickly. This is my second time around and don’t see it to be the last. Have used other lenders and haven’t received the type of attention and communication I got from Jeffrey. Appreciate it!

    ...

  • author
    Tamika Strawder
    Aug 18, 2021
    Business checking account closed after ACH deposit was received

    I have two business checking accounts with BlueVine, which were open specifically to receive and track expenses from a governmental entity. Fast forward August 16th 2021 an ACH deposit was sent to Bluevine to one of my business account and oddly enough, when the funds were received by Bluevine on August 17th 2021, they sent me an e-mail indicating they had closed my account. The email was vague and scripted and gave no indication of why the account had been closed. Upon contacting customer service no information could be given, I requested that a supervisor reach out to me via telephone so we can speak, that didn't happen. However, I did receieve an email 2 hours later with the same verbiage that I was told on the phone, " The account was closed and they could not assist me." I quickly responded to question about the ACH that was sent to the bank, they indicated they did not received a deposit for the account. However, I have the trace from the agency that sent the funding to indicate time and date the funding was sent and also that it was received by Bluevine. If you don't want my business that's fine, however, I expect these funds to be returned within 3 to 5 business days so they can be redirected to a brick and mortar Bank...

    ...

  • author
    Jen Moore
    Aug 17, 2021
    SCAM SCAM SCAM!!

    Wow Bluevine, closing a nonprofit's account and not returning hundreds of dollars, that seems really confusing and unethical! I have been on the phone for almost 30 minutes and I cannot get a supervisor on the line, and only someone Ellen telling me that Bluevine cannot tell me where nonprofit's money is. Surely this cannot really be how Bluevine conducts business? Please someone contact me ASAP and BEWARE doing business with Bluevine, they steal nonprofit's money, WOW!!! Stick with Chase and Bank of America and REAL banks!

    ...

  • author
    Dr. Arkeria Wright
    Aug 17, 2021
    Very efficient and well-designed…

    Very efficient and well-designed process!

    ...

  • author
    A Gallant
    Aug 30, 2021
    Initially great, but bad for follow up.

    BlueVine was great at processing and providing me with the PPP loan.

    ...

  • author
    Marcel DJONGOUE MBOUWE
    Aug 14, 2021
    Great but I needed draw 2 no one talk…

    Great but I needed draw 2 no one talk to me about it and is too late

    ...

  • author
    Jordan Centers
    Aug 12, 2021
    Angie Hausen Was Very Knowledgeable…

    Angie Hausen Was Very Knowledgeable When It Came To The Line Of Credit. On Top Of That Alone She Was Etremely Friendly & Professional Which Made The Entire Process Effortless. 10 Out Of 10, Would Recommend & Will Be Back In The Future!

    ...

  • author
    kafeel khan
    Aug 12, 2021
    Great experience to work with wonderful…

    Great experience to work with wonderful people. Had knowledge and were very helpful throughout the process

    ...

  • author
    Christian Olson
    Aug 11, 2021
    Angie has been so helpful!

    Angie has been so helpful, friendly, and knowledgeable since I applied for a line of credit through BlueVine's website. I am truly thankful for her help.

    ...

  • author
    Theo Harris
    Aug 11, 2021
    BlueVine is #1with assisting small business owners!

    BlueVine has been so helpful with assisting me with catching up with my payroll and paying my employees. I am very appreciative for the help. Thank you.

    ...

  • author
    Raheez Umer
    Aug 10, 2021
    Nice loan very fast

    Nice loan very fast

    ...

  • author
    Mihir Gonsai
    Aug 10, 2021
    Angie was incredibly helpful and…

    Angie was incredibly helpful and supportive throughout the application process. She responded extremely quickly and gave me the guidance necessary to get setup with my credit line.

    ...

  • author
    Vav restoration
    Aug 09, 2021
    Amazing Financial Partner.

    Amazing program and fast response, I believe we found our financial partner to grow our business for our future. Thanks BlueVine.

    ...

  • author
    Gretchen Koehler
    Aug 08, 2021
    I needed a Business Line of Credit

    I needed a Business Line of Credit and didn't have weeks to wait. I went on line, filled out the application, told them how much I was looking for, submitted the info they asked for and was approved in a little ove an hour! I am sooo very happy with the service I received. I am a CPA and have recommended them to several of my clients.

    ...

  • author
    Kingearl Jones
    Aug 03, 2021
    ANGIE WAS GREAT VERY HELPFUL AND…

    ANGIE WAS GREAT VERY HELPFUL AND PROFESSIONAL. SHE WALKED ME THROUGH EVERYTHING AND EXPLAINED IT ALL VERY CLEARLY. SHE IS SO WONDERFUL, PLEASURE TALKING WITH YOU

    ...

  • author
    Regine Smith
    Aug 02, 2021
    Don’t trust your small business with this bank

    Plagued with problems. Changed All routing numbers, debit cards and checks with less than 4 weeks notice to their customers. Thus telling small businesses that all ACH payments wouldn’t be processed. So now have to incur the cost of notifying all our customers, update all invoices etc… App didn’t work or recognize data for 3 weeks. Called - answered all their security questions only to be told that they didn’t recognize my information despite me giving them the exact details they reach out to me on. This bank is a disaster!!!

    ...

  • author
    Gretchen Koehler
    Aug 02, 2021
    BlueVine is Exceptional

    I worked with Angie Hauser and BlueVine today to get a Line of Credit for my business. The process was seamless, Angie answered all my questions swiftly and thoroughly. I had my Line in less than an hour and already have made my first draw. When you are a small professional business sometimes you just need a little cash until collections catch up to your bills. The interest and fees are low. I rate this experience A+++!

    ...

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