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BlueVine Review

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Reviews 6,587

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Ashlyn Jackson
Ashlyn Jackson
May. 03, 20214 min read

BlueVine summary

When it comes to small businesses, you want an online bank that offers flexibility along with excellent customer support and as few fees as possible. BlueVine gives its small business owners peace of mind and an array of services with it’s online banking option.

Pros

  • High yield interest checking
  • No minimum deposit or maintenance fees
  • No insufficient fund fees or ATM fees at over 35,000 locations

Cons

  • Customer support only available during set business hours
  • Outgoing wire transfer fees

BlueVine BlueVine View Rates

Advantages Over A Regular Bank 

BlueVine shows an above average performance when it comes to affordability and ease of use. With the national average interest yield sitting at 0.06%, BlueVine offers their checking account interest at a competitive rate of 1.00%. In addition to their interest rate, BlueVine also offers no maintenance fees, no minimum balance and free ATM usage at over 35,000 locations nationwide. 

Cutting-Edge Banking Services 

Customers are given complete control of their banking experience with BlueVine. You can access your accounts through their online portal or mobile app, transfer funds and upload checks from anywhere at any time. FDIC insured accounts allow for maximum protection against fraud and give total coverage with $250,000 per account.  

Traditional Banking Services 

Small businesses are fueled off of available funding and BlueVine offers several options in banking services to supply this asset. Customers can apply for a business line of credit of up to $250,000 through BlueVine with rates as low as 4.80% and approval in as little as 5 minutes. Additionally, BlueVine also offers other forms of financing including paycheck protection and term loans.   

Paycheck protection allows businesses access to loan relief during disasters, such as COVID-19, with loans up to $2 million and no payments for up to 6 months for qualified customers. BlueVine’s term loans are designed to help with growth and allows businesses to receive funds of up to $250,000 with fixed interest rates and fast approval. In short, whether you are growing your small business or  just needing extra room in your business budget, BlueVine has an offer that can assist.

Interest Rates and Fees

Loan Type
Amount
Interest
Term Loan
Up to $250,000
4.80%
PPP Loan
Up to $2 million
1.00%
Line of Credit
Up to $250,000
4.80%
Invoice Factoring
Up to $5 million
0.25% per week

Term loans, PPP loans and Lines of Credit are being approved within only 5 minutes, while the approval time for invoice factoring is 24 hours.

Customer Service 

BlueVine offers several ways for their customers to reach them. Support can be reached by phone at 1(888)-216-9619 on Monday - Friday from 8:00am-8:00pm (EST) and Saturday from 12:00pm -4:00pm (EST). Alternatively, customers can find support through email by filling out the online form available through their website or email support@bluevine.com. 

 Mobile Apps 

Accessibility is key in online banking. BlueVine’s mobile banking app allows you all the control of business banking from the convenience of your smart device. The app allows you to view your balances, manage cash flow, track transactions and deposit checks without ever having to set foot in the bank.

Security

Online banking offers the simplest form of convenience but with that comes the need for additional safety precautions. This has made security for customers a top priority, BlueVine understands this concept and takes every measure to protect its customers from fraud and identity theft. Accounts are FDIC insured up to $250,000. In addition, BlueVine has implemented a comprehensive security system with safeguard procedures including SSL encryption to ensure every customer's information is kept confidential.

Conclusion 

BlueVine’s online banking option is a safe and affordable platform for small businesses looking to grow their company, receive low interest funds or simply to have a place to park their revenue. With no fees, thousands of free ATMs and several banking services offered, online banking with BlueVine is both simple and affordable.

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Ashlyn Jackson
Written byAshlyn Jackson

Ashlyn is a financial writer and civil engineer. She's on a mission to show others how to save and spend smarter through budgeting and good money habits. She also manages the blog dearyoungprofessional.com that focuses on personal finance. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

BlueVine
BlueVine
Reviews 6,587

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Trustpilot reviews

See what some costumers are saying about BlueVine
BlueVine
ExcellentReviews 6,587
on
Excellent
82%
Great
4%
Average
2%
Poor
2%
Bad
10%
  • author
    Guillermo Monguió
    7 hours ago
    Guillermo Monguio

    Love this company, I was tired of getting smap emails with ridiculous and HIGH expensive Business loans offers. Angie called me and withing minutes I got a $40K CREDIT LINE with SUPER low interest rate. Supler flexible, super easy and cheapest than my local bank. THANKS definitely will work with bluevine again

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  • author
    Kymberli Boynton
    2 days ago
    3 business bank accounts closed

    I have 3 business bank accounts with Bluevine and have never had any issues until today. I get am email on all 3 of my accounts saying after and. Internal review we have decided to close your account. For what reason? I have had these accounts for a while .never any issues and they close them all with no reason given??? And where is my money now in these accounts????

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  • author
    Mark
    Jul 24, 2021
    This bank fails at basic stuff taking deposits and sending wires

    This bank fails to do the basic stuff. They have extremely rigid requirements for endorsing checks you deposit and often reject them, but they don't tell you at the time of deposit that it is rejected, they simply never post the deposit to your account. They don't post it and then reject it in your account activity, so you can see what is going on. They simply never post it; it is like it never existed. Also, they won't post a held check in your account activity until it clears, so it makes it again appear like they did not receive the deposit for several days. I tried to send a wire transfer twice this week. The first time they rejected it the next day for an unknown reason. The second time they rejected it the next day because my description was not descriptive enough. Seriously, my description was not descriptive enough! Take about nonsense. My description on a wire transfer is none of the bank's business. Any real bank would get this. Wire transfers are also urgent. Now I am loosing credibility with my supplier because this amateur bank did not like my wire transfer description. This bank must be run by a bunch of kids that have never had checking accounts before, never used a business checking account as part of running a business. Steer far clear of this bank.

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  • author
    Larry Thompson Jr.
    Jul 23, 2021
    Angie was AMAZING

    Angie was AMAZING! She walked me through everything from start to finish. Very easy to work with and very patient! I could only wish all of my interactions with my business partners was this easy! Angie made everything go seamlessly smooth!

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  • author
    patrick casale
    Jul 23, 2021
    Daniel was very helpful and supportive…

    Daniel was very helpful and supportive throughout my process. I'd highly recommend him and blue Vine for your small business needs.

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  • author
    Petra santous
    Jul 22, 2021
    You can trust 24providenttrade…

    You can trust 24providenttrade .c0m,,,,, As they are the best i would recommend for you all......

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  • author
    Cory Brown
    Jul 22, 2021
    They closed my account and kept all the…

    They closed my account and kept all the money I had in it. Horrible Bank if you could call it that. Check BBB reviews I am not the only one it has happened to. DO NOT USE THIS BANK. I spent for days trying to get my money after they locked my account. Finally they just closed and told me They would not give me MY money.

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  • author
    Steven Reid
    Jul 21, 2021
    My experience with blue vine has been…

    My experience with blue vine has been great.. however this past 2 months has been very frustrating. Money was stolen out my account due to hackers and I’ve disputed these transactions.. I was told it can take up to 90 days which is a long time frame and it’s already been 30 days.. theirs no direct communication with the blue vine team handling my account. Most banking resolve matters expeditiously which I’ve felt blue vine would.. I just hope BlueVine reads this because I hope I receive my funds back and also hope to never go through this process ever if I continue to bank . I’d like my money safe and also add more fraud alerts to accounts to make sure it’s safe.

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  • author
    Leo Face & Body Studio
    Jul 17, 2021
    Great for my business

    Personable service and fast turnaround to approve line of credit.

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  • author
    STORM PILOT
    Jul 17, 2021
    Good I I have good experience

    Good I I have good experience

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  • author
    Matt Ross
    Jul 15, 2021
    Signing up was easy; then they stole my money.

    Signing up was easy. Transferring assets in was easy. Logging in online was simple (not many features), but they worked good enough. Their compliance functions were glitchy. They asked for the same info every time I logged in. I provided it every time I logged in. ~2 months into the relationship, they closed the account. I have no way to login and no way to access my funds. Still waiting on a check to be mailed to me. I escalated that it needs to be wired to my new business account; they "can't" do that. I asked for overnight check via certified mail with tracking; they "can't" do that. I asked to be transferred to a supervisor; they "can't" do that. As far as I'm concerned, this non-bank fintech company is fradulent. Deposit your money elsewhere!

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  • author
    John Joseph
    Jul 13, 2021
    $52k stolen by Bluevine

    Go to Facebook and search for Bluevine Account Closing or go to groups and after the .com add groups/4190623384329348/ The above Facebook group is an open forum for us to discuss our options to reclaim our money that was stolen by Bluevine. 4mos ago Bluevine closed our account and is still holding the money with no information given.

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  • author
    Mark Price
    Jul 12, 2021
    Great company I like them because of…

    Great company I like them because of quick response an great representation

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  • author
    Jerilyn Winegard
    Jul 12, 2021
    Love BlueVine! Both support and rates!

    Zack was very helpful throughout the process - a great experience!

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  • author
    Joshua Aaron Sturges
    Jul 12, 2021
    Extremely respectful and not too pushy…

    Extremely respectful and not too pushy on my needs for the Line of Credit.

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  • author
    Kyrah Knox
    Jul 23, 2021
    Issue Resolved

    I have had a claim in for almost 5 months with no resolution with them emailing saying oh they’ll get back to me but they never do!!! Other banks resolve issues within a month or less . I do not recommended. If someone tries to fraudulently pull something on your account, your issue will never be resolved. They’ll tell you one date but never resolve anything. I’m a start up so this money that I lost is taking a toll on my business.but I guess I have to check it up as a loss. I wish that went to another bank months ago. Since then I’ve joined chase bank without a problem. ****Update : This problem has been resolved.

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  • author
    Joy Laktari
    Jul 09, 2021
    Unprofessional and not caring about people’s money

    I’m not quick to write bad review but this will help someone. Do yourself a favor and stay away from Bluevine, we opened business account about a year ago, it was doing great until out of no where they froze our account and asked for more documents verification which we provided and they were satisfied with the documents and unfroze the account but after the account was active for about two weeks, they suddenly closed our account with no explanation. FYI we never took any unemployment loans where banks have been cracking down due to many fake deals so that is not an excuse to used because it did not apply to us.

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  • author
    K.Kelly
    Jul 09, 2021
    Mr Sapoff was very helpful and…

    Mr Sapoff was very helpful and informative - BlueVine and its staff are very helpful and caring - This is key for a small business owner - ESPECIALLY during these times. On behalf of me and my staff - THANK YOU

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  • author
    treletha davis-white
    Jul 09, 2021
    Great Company

    Great Company

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  • author
    john wang
    Jul 09, 2021
    Perfect 👍

    Very good thanks 🙏

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  • author
    QUOBBY MAGLO
    Jul 07, 2021
    I got my money in 3 days

    I got my money in 3 days . BlueVine The fastest ❤️💎💯💵

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  • author
    Jayden Lewis
    Jul 07, 2021
    My small business fund

    Getting approved for this great business loan has helped tremendously. Cant wait until the second draw comes out. I have so much more I need to do. Thank you for the help and the process of this loan.

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  • author
    Khalid
    Jul 07, 2021
    CAUTION! Stay Away from Blue Vine

    Like many other reviews, I have been suffering with Blue Vine Bank. We are a start up business and opened a business checking account with Blue Vine. They sent us an email on June 15th, 2021 that our account has been suspended pending underwriting review. They asked us for some documentation which we promptly provided. It has been now more than 3 weeks calling and emailing them to unfreeze our account. Every time a generic answer is given that it is under review and we will hear from them after this process has been completed. In the meantime they are keeping thousands of dollars hostage and we are unable to sign an opening contract due to lack of funds. I called them today and was given the same answer. I asked them if I can close the account and they said that this is not an option till the review is completed. I have asked numerous time to speak to the manager and they say that no one is available and someone will call which has never happened. It is so frustrating and debilitating. I have seen numerous other clients complain on Trustpilot with exactly the same issue and the same generic answer from Blue Vine that the security of the account is important for Blue Vine. Stop playing with the financing of your clients and holding their money. If there was a choice to give them 0 star I would have done that. Please stay away from this bank. I do not know where these positive reviews are coming. Pathetic and sad !

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  • author
    Adam Church
    Jul 07, 2021
    RUN FOR YOUR LIVES! Pandemic stimulus thieves!!

    After being a customer of theirs for over a year, My account was closed without notifying me or giving me any instructions on how to get my money from them, they requested documents to prove my identity of my business and the owners and I sent them more than they asked for and they unfroze it not once but twice so it was clearly sufficient because there's nothing going on that is fraudulent or It seems as though this place is freezing everybody's money the second they get anything from the government (PPP) indiscriminately and Bancorp and Bluevine both looked over the documents I sent in and agreed that they sufficed for proving my identity. I sent in countless items including birth certificate Social Security card selfie's holding up the IDs not to mention business licenses LLC agreements ownership documents, EIN Proof for the countless other documents regarding the business in New Hampshire. I also uploaded copies of the deposit that I received my promissory notes along with us a note from the co-owner for the deposit to be deposited into this account as well as something from the bank that's depositing it as well. I couldn't have been any more thorough!!! Following having to get it re-opened twice I proceeded to make a transfer to two of the co-owners (payees that were on the account prior) and then I received email confirmation from Bluevine that the transfers had been processing and even reflected my new balance !!!!!! The receipt I received also said it would be in my account by July 1. Fast forward to July 1 son still are not in there yet And I get an email from Bluevine around 2:13 pm seeing the same stupid email everybody else is getting that they had decided to close my account after internal review. So I got receipt of the transfer with the amount deducted from balance yet it never went through. So They wait till the day that it's supposed to be in there, which was July 1??!! to tell me that my account was closed and without absolutely no explanation regarding my money in the bank even before the deposit!!! nobody will tell me anything on the phone. This is beyond disgusting, especially seeing as though they're essentially stealing pandemic funds that our businesses need in order to stay open. it's just reprehensible and I'm seething with anger right now at the gall of them. They are being investigated by the feds for fraud and I see why now. Also they recently just merged with coastal bank prior they were FDIC insured through Bancorp. And it seems like this is happening to a lot of people at right now. Too many people!!!! Anybody thinking about getting an account at Bluevine do not do it run for the hills I've had this account for over a year and I still have this trouble so don't expect anything different. Everything I submitted was official and original like I said there is absolutely no fraud going on here and they know it.

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  • author
    Willie Farmer
    Jul 23, 2021
    In the dark. I opened a business account with blue…

    I opened a business account with blue vine my business is rental due to the pandemic my tenants are slow or hav not been able to pay their rent..cash deposits were made into my bluevine account. The account was closed and they refuse to return my money. This is the most egregious attempt at acting as a business I have ever seen. If you decide not do business with my company that is your choice but to hold my cash funds that is criminal the CS rep ivyj is never available a complaint with the FTC IS MY STEP stay away from this company!!!!! As I review more and more accounts associated with bluevine there seems to be a common practice of closing accounts and withholding the funds in the account. This may be necessary on occasion but it seems to be a common practice with bluevine. It is bad enough my tenants are paying slow but bluevine illegally withholds my cash deposited funds. Iwas placed on hold for 2hr32mins with no reply from customer service this company should not be able to handle other people's money. I feel if enough of those of us may contact I am sure these criminals would be brought to justice. Your customer service dept presents As if they want to resolve my issue but it appears to be merely lip service if any of your incompetent customer service reps are serious about a resolution my name is willie farmer my business is farmers enterprise information enough if you are sincere about a resolution.

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  • author
    James
    Jul 13, 2021
    Astonishingly terrible banking…

    Astonishingly terrible banking experience. I've been trying to send a wire transfer out of my BlueVine account for days (each day of which costs me thousands of dollars, due to missed business). Every day, they promise me it is submitted correctly, and then cancel with no reason. When I call, apparently no one is available and they will call me back "in roughly 48 hours". This place is the worse banking experience I've ever had by FAR! STAY AWAY FOR YOUR OWN SAKE! UPDATE: What a surprise that BlueVine reaches out after posting this! They now claim the rejected transfers were due to a “software bug that his since been fixed”. Is this really the place where I entrusted my companies cash? To all other small business owners: STAY AWAY PLEASE!

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  • author
    Clinton Phillip
    Jul 06, 2021
    Heather F

    Heather F. did an amazing job at solving the multiple issues I have been experiencing with my account. She was excited responsive and attentive to my needs. BlueVine has an outstanding customer service team.

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  • author
    Lukasz Drogowski
    Jul 06, 2021
    no info on PPP forgiveness

    PPP approval was very fast but there is no updates on PPP forgiveness and time is running out!! Most other brokers took care of forgiveness process a while ago

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  • author
    edgar costarelos
    Jul 05, 2021
    EXELLENT SERVICE

    EXELLENT SERVICE, VERY SATISFY

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  • author
    Andrea
    Jul 04, 2021
    Life Saver Thank You 🙏🏽

    Life Saver Thank You 🙏🏽

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  • author
    A and d dynamic designs inc
    Jul 03, 2021
    I received my ppp loan in a punctual…

    I received my ppp loan in a punctual fashion which helped my company provide the proper assistance to the employees

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  • author
    Laura Meyer
    Jul 01, 2021
    They have frozen $85,000 for over 2 1/2…

    They have frozen $85,000 for over 2 1/2 weeks. Every day we call to try to unfreeze it and they tell us that it will be available tomorrow. I am completely freaked out as to where this money is, and have had to find payroll out of my own savings.

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  • author
    DFW DOLLAR DEALS
    Jul 01, 2021
    Angie was a pleasure to work

    Angie was a pleasure to work. She went over everything and made sure I understood the terms.

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  • author
    Khalil Hasan
    Jul 07, 2021
    Stay Away from BlueVine for Business…

    Stay Away from BlueVine for Business Checking! I opened an account about a year ago and banked with them. They decided to out my account on Hold and then ultimately close my account. The worse part is that they are holding over $10k of my money Hostage and Not Taking my calls. A rep literally put me on hold and hung up! Disregard the generic reply they put under my post. They have NO intentions of doing what's right.

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  • author
    Donald Clinton
    Jul 08, 2021
    Another bad BlueVine experience

    Additional Edit: Just to be clear, I closed my account because of the terrible customer service provided by BlueVine. Business banking accounts are crucial to small businesses. To freeze an account without FIRST contacting the customer to resolve an issue is mistake #1. To keep your customer waiting for DAYS to receive a promised callback from a supervisor capable of addressing the issue is Mistake #2. Telling your customer they will have to find alternative ways to receive and make bank payments while the issue is investigated is the final nail in the coffin. If I have to find an alternative, why would I continue to use BlueVine? To be fair, BlueVine states that it isn't actually a bank, but rather a service provider. My lesson from this is that Banks are better at being banks, and BlueVine isn't very good at providing services. Edit: So I just received a request from BlueVine, through Trustpilot, for additional information to, quote "help them verify that you’ve had a genuine experience with their business." What is truly ironic about this is that I waited 4 days, and made multiple follow-up phone calls, to have the promised call from an 'Escalation Supervisor' to address the block on my account (and I now have to wait 21 days - yes TWENTY-ONE DAYS - to receive the money from my now-closed-by-me account), but only 1 day to receive contact from BlueVine after writing a bad review on Trustpilot. So caveat emptor: BlueVine will ignore you as a customer UNLESS you write a bad review, then you become a priority. Another bad BlueVine experience. Business account was running along just fine for over 6 months, then without warning they froze the account, claiming that the reimbursement payments I was making for my business phone needed to be verified. Though I sent them copies of my phone bills, they kept the account frozen while my account was 'reviewed'. This meant I had to scramble to find alternative was to pay autopayment bills and receive payment from my customers. This is a disorganized mess of a wannabe bank. Stay clear.

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  • author
    Mike Taylor
    Jun 30, 2021
    Run. Do not do business with BlueVine

    Do yourself a favor and don not do business with this company. Please note the number of reviews that talk about account closures with no notification, no explanation, and no distribution of funds. It seems to be a common business practice with this company. I opened a BlueVine account in early 2021 for my restaurant. While the restaurant had been open for 10 years, it was temporarily closed due to COVID. I was applying for grants and waiting for the restrictions in my state to lift in order to reopen my restaurant. I closed my bank account with my brick & mortar bank, as the fees were becoming expensive for a virtually dormant account. BlueVine advertises fee free checking accounts for small businesses. I was hoping to use it during the transition to pay incidental bills and once I reopened the business I would go back to my local brick and mortar bank for my primary banking needs and keep the BlueVine account as a reserve. In late May I was informed by the SBA that I had been approved for a Restaurant Revitalization Fund Grant. I was ecstatic! This was my opportunity! BlueVine was the only business account I had open at the time, so I called customer service to inform them that I had been approved for a grant and a large deposit was on its way. I offered to provided supporting documentation as this was definitely going to be unusual activity for the account. By the end of the call, I was informed that the account had been noted, and I would be ok. This was a Friday. On Monday at 6:00 pm I received an email from BlueVine that they had decided to close my account due to an “internal review.” They would not give me any additional information. The money was sent back to the SBA. Last week I received correspondence from the SBA informing me that they would not be able to fund my grant a second time. There are a number of lawsuits arguing that the manner in which the SBA awarded the grants was unfair. The SBA said that even though my grant was assigned a loan number, and I was assured that the funds were allocated for me, attempting payment for me a second time was unfair to the rest of the applicants. Essentially my grant will only be funded after everyone else has a chance too. Now the fund is out of money, and my one shot to save my 10 year old restaurant is gone. BlueVine did actually reach out to me after I posted to their Facebook page. They still will not tell me what caused the closure. They offered to review my account and possibly reopen it and an apology. My business will most likely go from temporarily closed to permanently closed due to BlueVine’s decision and that is what they had to offer. An apology and an account review. Honestly, the last thing I want is to do business with BlueVine. After the amount of money they cost me, no apology will suffice. Oh, and it has been nearly 30 days and they have not sent me the funds that were in the account when it was closed, so they are breaking the law too. Run. Run as fast as you can. Do not even think of doing business with these people. Read the reviews and notice the trends. Stick with a traditional bank for your business banking needs.

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  • author
    Anthony
    Jun 30, 2021
    Bluevine is excellent!

    Bluevine is excellent!

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  • author
    GWF
    Jun 29, 2021
    Locked up my funds + refused to help

    My business account was locked. I had several wires (inbound and out) that started failing which is how I found out. No reason was given. I then was required to upload numerous documents and was vaguely told that it could be another 3 days until I am given any answers. When I asked to have my situation escalated Nathan (the customer service rep) hung up on me. I am not sure how they expect businesses to work in this way. Update: I spoke to Ryan on the phone and while he was helpful and reassuring, we've decided to close all three of our accounts w/ BlueVine. They could have handled this better in any number of ways and in the end we decided that they're just too inconsistent in their communications and procedures to be trusted with our working accounts.

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  • author
    sardar azimi
    Jun 29, 2021
    BlueVine has been instrumental in…

    BlueVine has been instrumental in solving my economic issues, especially during 2nd and 3rd wave, as COVID-19 has left us with less income during 2020. BlueVine processed loans very efficiently.

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  • author
    Phillip Seymore
    Jun 25, 2021
    If you are a African American boycott…ONLY BECAUSE OF THE SKIN I'M IN

    If you are a African American boycott Bluevine they refuse me a ppp loan though I was approved for the first round through fund box but the second round I tried them and opened a bank account with them.I was denied by them for the ppp loan and then I got approved by dream spring once the money hit the Bluevine account they asked mee for all sorts of documents that I wasn't asked for when I opened the account they saw that I was a African American man they placed my account on hold now I have no access to funds to pay my employees. But Sonya who is also a African American Woman did her best to get my funds released was unsuccessful. It's crazy how the people thats under investigation by Congress for paying fraudulent loans can all of a sudden be so careful ONLY BECAUSE OF THE SKIN THAT I'M IN.

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  • author
    Liz Casimiro
    Jun 25, 2021
    Bluevine helped my business during the…

    Bluevine helped my business during the covid pandemic when I was not working at full capacity. I appreciate the customer service reps thar helped me along the way. Especially Nicolette that gave me peace of mind when my application for loan forgiveness was approved. Thanks so much.

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  • author
    Jason Averhart
    Jun 27, 2021
    On June 15,2021 at 3:52pm I received a…

    DON’T DO BUSINESS WITH BLUEVINE BANKING On June 15,2021 at 3:52pm I received a email from BlueVine banking that stated I need to update information on my account. So I called customer services and spoke with someone and they said I had to upload my utility bill at my address so I told them I had my bank statements, credit card statements in my name to my address and I had a phone bill. So the lady told me those things should be cool upload them. So I told her I’m not at home right now(i do Otr driving in commercial trucks also) so I can’t send the information in before they closed at 6:00pm that day. So the lady said just get it in as soon as I can. This is where things just went totally left. So I get a email from BlueVine at 8:30 am the the following morning saying Bluevine has decided to close my account. So I’m thinking like okay you just closed my account. You didn’t give me 24 hours or a business day to upload my information. So I call customer service and they confirm my account has been closed and that’s all they could tell me. At this point I was becoming livid because I had over 35,000 in my account. BlueVine is treating my situation like it’s a security matter they won’t tell me anything someone would reach out to me from the review department. Im in complete shock at this point. So for the next few days I’m calling BlueVine customer service and they are stonewalling me I can’t talk to a supervisor they won’t connect me to the review department or anything. So on June 18 I get a email from Bluevine saying thank you for reaching out after further review my account has been closed permanently and I don’t have access to the dash or the funds.So I replied to the email and said when will I get my funds back? So they respond back in the same fashion like they can’t tell me anything and I don’t have access to my money. Now I’m sick to my stomach how is my business going to run how am I going to be to pay my bills or provide the services that people already paid me for! So I had a issue in the past for which they pause my account until I uploaded my I’d and a bill in my name to the addres so I had a direct line to the fraud department or investigation department I’m not sure but anyway I called them and I talked to someone and they asked my name my account number my birthdate and last four of my social security number. I tell them and she responds my account has been closed and I don’t have access to the dash or funds. So I say when we I receive a check for my funds. So she says I don’t get it back I’m like what do you mean that’s my money how don’t I get it back? She said it will be returned to its originator. If it came from SBA it goes back to them. Now I’m pissed I haven’t got a loan or anything deposited to my account and further more a some of my clients sent me money thru ACH transfer and they had accounts with you guys and was going thru the same thing I’m going thru. So how was the money going back to them and you guys closed there accounts to??? Now the lady becomes unprofessional and stonewalls me and says she can’t tell me anything else Bt I’m no longer have access to the funds. I’m stressed I don’t know what to do at this point. I feel like BlueVine didn’t give me time to upload my information to them before they closed my account intentionally so they could make it some type of security or fraud issue so that they could say they had the right to keep my funds and further more if I forwarded my I’d and bills in the past why am I being treated like this? I feel lost right now and hurt that I trusted them with my money and they took it from me. I have a 18 year old son who getting ready to start college what am I supposed to do? How am I suppose to pay my bills?

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  • author
    Roman S
    Jun 22, 2021
    Account Closed Without Notice , not a great experience so far

    Not a great experience so far with my company account for Galactic Technology Solutions. My account was closed with zero correspondance or notice ahead of time or at the time of closure. I simply just couldn't login one morning and had to call them to find this information -- the representative said she "could not discuss any details about why they had to close the account for security". They said any funds would take 7-10 business days to arrive in the mail. I signed up for paperless statements when I opened the account and I urgently needed a copy of one of my bank statements -- when I called them to request this, they said they would "see if it was possible" and if it was, they would try emailing it to me. No confirmation of any timelines etc while on the phone. **FOLLOWUP EDIT** Shortly after writing the review I received the following email: "R****, Your latest BlueVine checking account statement (1816) is now available. To view this statement, sign into your BlueVine Dashboard. Contact our support team if you have any questions about your account. If you've had a great experience with BlueVine, consider leaving us a positive review on Trustpilot. BlueVine Client Care"

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  • author
    Yuvraj Kamboj
    Jun 22, 2021
    Angie was great

    Angie was great. I received clear and transparent information from her. Very easy process. Highly recommend.

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  • author
    Theresa Strumpf
    Jun 22, 2021
    This is not a bank

    This is not a bank, they put ridiculous holds on money deposited and make it difficult to get money out of your account. I feel that they were holding my money hostage.

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  • author
    Shara
    Jun 18, 2021
    Great experience with Louis

    Louis was thoughtful and helpful at every step. He took care to explain how the offers fit with my business model. Thank you, Louis!

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  • author
    Ferdos Bablu
    Jun 18, 2021
    It's easy and faster and very helpful

    It's easy and faster and very helpful. I like it.

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  • author
    Sam
    Jun 17, 2021
    The People at Bluevine are always very…

    The People at Bluevine are always very kind, helpful and get things done. I really have had a great experience with them, Curtis helped me the other day and fixed my issue.

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  • author
    Dave
    Jun 17, 2021
    Avoid them like the plague! You may never see your money again!

    I opened a BlueVine small-business account last fall for my sole proprietorship. I provided all documents required at the time. I've used the account to take payments from clients and disburse my salary to myself, following all applicable laws. Out of nowhere, BlueVine cancelled my latest salary payment (to myself), and requested more documents. I contacted their customer service to be sure why they needed more documents (new proof of identity and address, and an EIN form that my business isn't even required to have by the IRS). Despite the fact that it made no sense to me, I complied with their request in full, the next day. I was also told to call Customer Service back once I'd uploaded the documents, so that they could expedite my account review, which I did. Well, Folks, they did expedite it, for certain. Less than two hours later, I received an email that they were closing my account. Yes, despite having relatively low revenues, only a few transactions per month, and no credit or banking issues on my record, I was being told they didn't want to do business with me anymore. To be fair, by this time, I'd already decided the same, but I wanted to be sure I was able to retrieve the $2k+ remaining in my account, before moving to another bank. This is where it gets interesting. I contacted their Customer Service department once more, explaining that my account had been closed, and wondering how I could withdraw my funds. The agent told me that normally they disburse funds within 3-10 business days via check. I asked why they couldn't just transfer the funds, as I was listed as a payee in the account. He said they always send a check, which I found annoying in 2021, but whatever. He said we'd have to wait a bit, because his system still showed that a decision was pending. I told him that was strange, because I had an email saying they had closed my account. He asked if he could put me on hold while he updated his system, and I agreed. This is where it gets really strange. He came back on the line and told me: "Yes, Sir, I see now that it says that your account has been closed, and since the account has been closed indefinitely, we won't be sending your funds back to you." "Excuse me?", I said. "Did I get that right?" Suffice it to say, the next half hour was spent with him reiterating the same statement above, while I shouted that they were basically stealing my money, and not giving me any reason. I asked for a supervisor, and he put me on hold, coming back to tell me that no one was available. I just about blew a fuse. (Bear in mind that, while I was on hold, I'd searched on the web and found that a lot of people were reporting they'd lost thousands due to this same behaviour.) He promised that he'd log the request and that a supervisor would get back to me. However, having been a victim of bank fraud already once before, I was fairly certain I wouldn't be hearing anything ever again. To top it all off, while we were talking, my online banking session expired, and when I tried logging in again, it denied me access. He then told me it was standard practice, and that I wouldn't be able to even login to my account again, where I could read my documents, etc. So not only did they have my funds captive, but I wasn't able to gather proof that I even had an account, or any communications made via the online portal. Bear in mind that if your account is closed, they have 10 days to return your funds, by law. In cases where fraud is suspected, they have to tell you that, and can withhold funds pending investigation, but neither of these things were being offered. I was given NO REASON WHATSOEVER, and being told that they would NEVER send my funds back to me. All of this in the middle of a pandemic, to a struggling small-business owner. After I hung up, I did what any victim of theft should do: I contacted both my local Attorney General's office, and filed a claim with FDIC. I gave them both a full account of everything that had happened. This story does have a semi-happy ending. After nearly having a nervous breakdown, and losing an entire night's sleep, I did receive an email the next day from a supervisor, who said they would be sending me a check. Said check did arrive in a few days, and I practically held my breath waiting for the deposit to clear. I was actually afraid to write this review, should they decide to cancel the check out of retribution. I suspect that the bank is in trouble, and withholding customers' funds in order to keep afloat. I have no proof, of course, but judging by other, similar reviews, I'd say this isn't a stretch. Do yourselves a favor and avoid this bank like the plague. I doubt they will be in business much longer.

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  • author
    Mary
    Jun 16, 2021
    Easy to do

    Easy to do, good funding terms. MUCH faster than a bank

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  • author
    Jeannelle Daniel
    Jun 16, 2021
    Express Customer Service

    Daniel was very knowledgeable and committed to scheduled conversations. He answered all my questions and communicated with the underwriting team to suit my business needs. He works very quickly and is super friendly.

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  • author
    DC Bradley
    Jun 16, 2021
    I had an issue trying to access my account.

    I had an issue trying to access my BlueVine account and reached out to their support team. Nicole from the support team was incredibly responsive, helpful, and patient in resolving my account access issue. It took us a few hours to resolve this issue, but I can not be more pleased with the support I received!

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  • author
    Martin V. Cohen
    Jun 16, 2021
    Excellent help!!!

    Excellent help!!!

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  • author
    Dr.Kina Spears
    Jun 15, 2021
    The worst banking company

    The worst banking company. They froze my account after flagging another disaster proceed as a PPP loan for another business. I have one business I applied for any proceeds through. They will not review their records nor will they even talk to you. Its is clearly an error and I explained this to a rep by looking at the deposits that clearly show that they were for. I then was told I no longer have access to my online account and that I cannot have anymore questions answered.

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  • author
    Caroline Cravens
    Jun 15, 2021
    my testimony

    Thank God! With this loan it help my hair salon out a lot due to covid 19 it was hard trying to pay bills when nothing was coming in.

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  • author
    Janet
    Jun 19, 2021
    DON'T BOTHER. They closed my account for no reason and told me to make a new one on their waitlist. Yeah ok.

    They gave me such a hard time when I tried to contact them about something early on when I made a business account with them. With real banking institution, I was able to talk to someone within minutes. With BlueVine, their wait for a live person was 1+ hours on the phone. Are you kidding me? Not only that but my business account was tied to my e-commerce store which hasn't made any sales yet due to products taking longer than usual to ship. BlueVine closed my account for no reason and told me that they won't reopen it. Lesson learned! Don't cheap out like me and use this "online bank" because of the no fees. Just pay an actual bank whatever cost and they will never play you like this company. I gave out personal information for absolutely no reason! [Edit Jun 18 2021] I emailed them since the response I got on this review suggested me to email them. So I did and to no surprise, they told me they cancelled my account because I had "unresolved" tasks which I think now they're talking about the stupid debit card. I didn't need the debit card so that's why I didn't activate it. Not only that, but they said they refuse to reopen my account because there's a waitlist I need to be on. I ended up creating a whole new business checking account elsewhere because I'm launching my business in a week and don't have time to deal with BlueVine. The new bank that I work with also lets me opt out of a debit card. So not only did BlueVine close my business checking account at a really critical time, but they also told me "tough luck" and had the nerves to tell me to join their waitlist. This "bank" isn't anything special, don't bother with the waitlist and work with another institution.

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  • author
    Расл Камалов
    Jun 13, 2021
    I open a business account with them on…

    I open a business account with them on August of last year.Using a card almost everyday and had wire transfers every Friday. 3 weeks ago,they closed my account because system showed that I didn't activated a card and deposit money at all. First they told me that it is a mistake and it's gonna be reopened till the end of the day,when I claimed. Nobody called me and account wasn't reopen. Holidays past.(Memorial day) 3 days after I called again nobody explained me anything. At 3 pm I got a call from supervisor Sebastian,he told me that it's can't be reopened and I can open a new one because of a waiting list. I explained him,that I had money on a account and it wasnt my mistake. He said that will contact with main office and they ll try to figure out. Today is June 13 and still I have no info,account closed,bluevine has my money. Don't know what to think about them.

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  • author
    Property Management
    Jul 03, 2021
    FROZE my account 3 times in 3 months

    The list of features for this bank is impressive, but none of that matters if you can't access your money. The first time my account was locked "for security reasons", I was unable to access the $20k in the account for 5 days! This is with daily calls pleading with customer support. While your account is frozen, you cannot receive funds, so in addition to not being able to pay my bills, I can't receive payments from customers. Why did it take 5 days to resolve? "Our security review department is backlogged." Exactly one month later, my account was frozen again. No explanation. Back on the phone with support for an hour while they research the issue. Explanation: "The account has been unlocked. They must have realized it was a mistake." One month later...same story. I give up. PLEASE go somewhere else because this bank is a joke. You will see this complaint mentioned multiple times on other reviews. It's a real issue. I seriously question the legitimacy of the overwhelmingly positive reviews of this bank.

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  • author
    Debra Jones
    Jun 13, 2021
    I just want to thank you for supporting…La'De ACS

    I just want to thank you for supporting me and my company. The funds are much needed, It allows me to make La'De Concierge services visible again during this period.

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  • author
    Claire
    Jun 12, 2021
    Communication could have been better…

    Communication could have been better but overall worked out and they did help me to the end.

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  • author
    Chris
    Jun 14, 2021
    Bluevine stole $1420 from my business…

    Bluevine stole $1420 from my business account. I have spoken to their customer service for over two weeks to fix this issue. They put me on hold each time for 1 hour before the calls is transferred to a voicemail. Please understand they will lie to you on the phone to cover up their own companies fraud. Here is what happened. I made a transfer to my personal bank. The transfer never came through and Bluevine lies by saying it deposited. My personal bank told us to ask them for Fraud Dept, and to trace where the money went. Bluevine says they will look into it and never does. They sit and hold you on the phone and blame the other bank. The other bank has records it never came in and it is not even pending. Bluevine is stealing their customers money from their accounts. I looked them up tonight and was shocked at all the victims who has had their bank steal from them. The congress is also looking into them for fraud on PPP. Something is not right and it is frustrating they will sit and lie through their teeth while holding business owners hard earned money.

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  • author
    Saul Eric Jordan II
    Jun 10, 2021
    Jazmine was courteous and patient

    Jazmine was courteous and patient. Her listening skills rock. I am very impressed with this level of professionalism and good nature!

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  • author
    George Bauer
    Jun 08, 2021
    BAD Banking Practices

    I applied for a PPP loan from this banking service. They approved my loan in 10 minutes and then ask me for a business checking account to forward the monies. Off my better judgement, I gave them the account info for them to deposit the approved monies. This is for the 2nd PPP loan . The deposit was never made. I waited a month or so and started to inquire. I was then told that my loan was disapproved . THIS IS AFTER I WAS TOLD IN WRITING THAT IT WAS APPROVED. So now they have my banking info and did not do as they intended. VERY BAD company and as I can see from here

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  • author
    Stephanie Keen
    Jun 07, 2021
    MR. LIFTSHITZ, The Vines are not the only Blue Things You

    Horrible. Keep important funds with another bank. Froze account and will not release any funds. They let payments bounce. Automated underwriting Only one contact to dial and one email to write when trying to reach someone. My boss might have to close his shop and i will be jobless. They froze his account that funds were deposited into. These funds were suppose to reconcile the financial devistation the buisness accumulated during covid 19. The funds were gping to revitalize revenue, keep the buisness open and provide job security specifically speaking. Due to BlueVine's incompetent and deceptive buisness practices, and blue vine freezing a company acct depriving about 20000 dollars. The following has happened. Purchase orders bounced on accounts leaving our friendly business transactions unhappy and questioning future orders with our company. Blue Vine communication is awful everytime we call we get directions that our account is with an automated underwriting team that does not except calls. I feel awful for my boss and now fear i will have to look for new work because of Blue Vine. Dear, Eyal Lifshitz _CEO of bluevine. Who supposedly knows what the strifes are of owning a small business. If your grandfather who you idolized with his electrical store in Isreal and the eager wants, to impress your father who owned his physical therapy on the Upper East side of NYC knew the expierence and the strain that your company has put onto to our small business, Thier heads would be in their hands with shame, I can assure you that your grandfather is spinning in his grave right now. And any father would be dissapointed. I encourage you to fix the financial holocaust you are creating with frozen accounts and give the people access to their well earned and privilege for suffering funds back. If not we all will be seeing you in court I can only assume. Sincerely, Stephanie Keen (in cursive)

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  • author
    Ambrose Tandongfor
    Jun 05, 2021
    I will always appreciate!

    The application process was not complicated and the money posted in my account just the time I needed it most to revive my business. My business is on track now, I cannot thank Bluevine enough. I trust wholeheartedly that Bluevine was serious and worked hard and smart for the interest of the customer. Many thanks again!

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  • author
    Daniel Frieling
    Jun 05, 2021
    DO NOT USE BLUEVINE!!!

    DO NOT USE BLUEVINE!!!! DO NOT USE BLUEVINE!!!! DO NOT USE BLUEVINE!!!! I cannot STRESS this enough – DO NOT USE BLUEVINE!!! We opened a bluevine account in Feb. We were really surprised they DID NOT ASK for any corporate paperwork, ie, business documents, tax documents, NOTHING!!! So we just assumed they didn’t’ need it. 3 MONTHS LATER BLUEVINE HAS STOLEN OUR ACCOUNT AND STOLEN OUR FUNDS AND LOCKED US OUT!!!! In the INFINITE WISDOM, after 3 months of all being fine Bluevine sends an email WE ARE MISSING PAPERWORK AND HAVE LOCKED YOUR ACCOUNT – YOU CANNOT DEPOSIT NOR WITHDRAW ANY FUNDS!!! THEY LOCKED OUT ACCOUNT WITH OUR MONEY – IT IS NOT THEIR MONEY – IT IS OUR MONEY AND THEY HAVE SEIZED OUR ACCOUNT, WE CANNOT WITHDRAW OUR OWN FUNDS!!! BLUEVINE IS A THIEF!!! DO NOT DO BUSINESS WITH BLUEVINE IF YOU VALUE YOUR OWN MONEY!!!

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  • author
    Sheree Hunt
    Jun 10, 2021
    They hold a deposited check for eight…

    They hold a deposited check for eight days. Will not release the funds. When leaving a previous review I was told to reach out to their customer service and they would resolve this issue. I did reach out to the customer service and they told me flat out there was nothing they could do, that it’s an automated system. This is impeding my business. Any suggestions on a GOOD small business bank account? Also never replied to email requesting clarification.

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  • author
    Mike T.
    Jun 04, 2021
    Good terms and rates

    Good terms and rates

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  • author
    Tomisha G
    Jun 04, 2021
    Daniel was prompt courteous an…

    Daniel was prompt courteous an knowledgeable. The process was super easy and he made me feel comfortable an fearless. I appreciate his patience an preciseness!

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  • author
    Fabio J Toribio
    Jun 04, 2021
    This opportunity for small businesses…

    This opportunity for small businesses is a dream come true, I, as the owner of my company, was always looking for a way to get a line of credit, but thanks to Angie Hauser this was possible because of the dedication of each day, helping me with every question and transaction . I feel very happy and comfortable having such a good person and company helping me to continue with my company towards a better future. Thank you!!!!

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  • author
    Matt
    Jun 04, 2021
    BlueVine made getting my PPP loans as…

    BlueVine made getting my PPP loans as easy as possible.

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  • author
    Hope Thompson Tiller
    Jun 03, 2021
    Blue Vine closed my account in April…

    Blue Vine closed my account in April 2021. On May8,2021I had money refunded. They received the money on a closed account and tell me that I have no access to the money that is in that account. How can they just do that?

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  • author
    Jessica Maria Hall
    Jun 03, 2021
    Closed my account with 18k in it

    I received an email this morning saying my checking account would be closed. I have 18k in it..and I cant get to my dashboard or anything! I called 20 times and each time they told me...For security reasons they cant tell me anything!!!

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  • author
    arturo
    Jun 03, 2021
    THANKS EXCELLENT SERVICE FROM START TO…

    THANKS EXCELLENT SERVICE FROM START TO FINISH. THIS WILL SAVE MY BUSINESS AND I AM TRULLY THANKFUL AV

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  • author
    L. Redd
    Jun 02, 2021
    Excellent service and reliable.

    Excellent service and reliable.

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  • author
    Brian L
    Jun 02, 2021
    Do NOT use billpay with this "bank"

    Do NOT use billpay with this "bank". They incorrectly address mailed checks and do not notify you or give you your money back when their electronic payments don't work. I've gotten numerous late fees now and it's taken weeks to months for me to get back the money for various bill payments they did not correctly send to the recipient. Their recurring bill pay also randomly makes the pay date later and later each month.

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  • author
    Aleaijah Mack
    Jun 02, 2021
    Dominique is very professional and she…

    Dominique is very professional and she is patient and ALWAYS GETS ME THE MOST ACCURATE INFORMATION I ASK FOR GREAT CUSTOMER SERVICE

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  • author
    Michael Mccarty
    Jun 02, 2021
    If nobody has your back then move it

    If nobody has your back then move it. BlueVine has my back. They are really first class. Customer service is top notch without the bs. Real internet banking.

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  • author
    Darby Lindsey
    Jun 01, 2021
    Bluevine - finally something you can rely on

    Bluevine was so easy to apply for. Simply fill out some business and banking info and that was it. We found out within 24hrs how much we were approved for and made our first draw within a couple of days of approval. Daniel was our point person and he was able to answer any questions we had throughout the process of a draw and repayment. Stellar customer service and we're glad we made the switch to Bluevine.

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  • author
    valerie g barthelus
    Jun 01, 2021
    It was very easy to fill out and…

    It was very easy to fill out and understand. I would have liked to be able to talk to someone over the phone though and have someone respond back to my email.

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  • author
    Jaccaro Barnes
    Jun 01, 2021
    Goodtimes

    Oh my experience was good

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  • author
    Tibor S
    May 31, 2021
    Great service and help for my business…

    Great service and help for my business Thank you Mitch S

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  • author
    ML
    May 29, 2021
    Stay away from BlueVine!

    Stay away from BlueVine!! I opened a business account with them and I’m beyond frustrated with them at this point. I never received a debit card from them and today they closed my account because my debit card did not get activated. I no longer can’t even login into that account. They sent me an email letting me know if I had any balance in my account they will mail me a check in 14 days!!!! The worst bank I ever dealt with! My credit card was getting paid from that account. Now I have no access to my funds!

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  • author
    Emma Nunez
    May 28, 2021
    Working with BlueVine for my PPP…

    Working with BlueVine for my PPP application was a great experience.

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  • author
    AK
    May 27, 2021
    Shut down my 6-figure account

    Today out of nowhere I received an email from BlueVine stating that my business account that had SIX FIGURES was closed because I didn't activate my card, and my money will be sent to me within 14 days. I had been logging into BlueVine multiple times throughout the month to keep an eye on the balance, and never once saw any alerts or messaging in the app or website asking me to activate my card. They should see that I'm an active account holder by the number of times I logged in! Now I can not login to my account and I have no access to my money or know when exactly it will arrive. Seriously, what kind of business bank shuts down an account for not activating a checking card? Why not just cancel the card instead? It's ridiculous! I quickly called support and the guy on the phone was no help. He said someone will call me by tomorrow but based on other reviews I read I'm not counting on it. No bank I know will accept a check deposit over $50,000 so if the check is for my full account balance it's extremely inconvenient because I'll have to call again to get it reissued another way. It is ridiculous that they will close my entire account just because I did not activate a check card that I am not even interested in using! They should have given me a call or alerted me via the app/website that this activation was necessary (not 2 measly emails I later found in my inbox). Or better yet, they should have just cancelled the card instead. I've never been treated so horribly by a bank. Who closes a bank account with substantial money like that without a courtesy phone call? I was lured in by their high yield checking account offer but having your business funds shut down and interrupted is NOT WORTH IT. I assume it was shut down by some automated trigger. BlueVine Product Team - you can do better. You need to rethink your online banking product from the viewpoint of your customers. Add in a courtesy automated phone call, mail a letter, put up an alert in HUGE BOLD LETTERS in the app or website once logged in, make sure there isn't a substantial amount of money in the account before closing it down. You are a bank that caters to businesses, ACT LIKE IT!! I have never had an issue like this with a bank EVER before this. If you want impersonal, unstable, will-shut-your-account-down anytime, has-no-problem-hurting-small-businesses-by-withholding-their-funds service, Blue Vine is your bank!

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  • author
    Makida Jones
    May 27, 2021
    Brandy J

    Brandy J, was extremely helpful. Her customer service skills are impeccable. She displayed so much patience and understanding. She took her time to go over everything with me and made sure I understood every step. I felt she genuinely cared to help me. She deserves more than 5 stars! People like Brandy, makes the world much better! Thank you, Brandy, for your hard work! It’s truly appreciated!

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  • author
    Chris
    May 26, 2021
    Very poor customer service

    I joined BlueVine because they seemed to have a great offer. However my experience with them was definitely sub-par and I would highly not recommend banking with them. All the problems seem to stem from their poor customer service. I was told I had to submit a document, so I did, and then was told my account was fine and all restrictions removed. Two weeks later I received an email stating I needed to submit a different document to accomplish the same regulation requirement. While annoyed, I sent in a document and then the next day my account was closed. Never had a chance to withdraw my funds. So I contacted them, and am told I have to wait 2 weeks for a check to be issued, and then wait another 14 business days for it to arrive. After waiting 14 days and not getting the check I'm told they don't know what happened and even after confirming the address was correct. So of course I had to contact them again and wait for another manager to finally get a second check issued which did finally arrive. Turns out, after confirming the address with 2 different people, it was still sent to the wrong address. I have requested calls back from managers on 4 occasions which would take 2-3 days to get. Spoke to at least 3 representatives that promised they would personally follow up and then never did. And still never got a clear reason as to why my documents weren't reviewed and my account improperly closed. I would avoid this company at all costs. As they say, if it looks too good to be true...

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  • author
    Jennifer Brown
    May 26, 2021
    The process was smooth

    The process was smooth, and not to complicated.

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  • author
    Tim Wheeler
    May 26, 2021
    Delays, delays

    I am getting worried about the ability of Bluevine to get my PPP loan forgiveness application in in a timely manner. I took the loan out WAY back in May of 2020 and most everyone I have spoken to who had a loan at the same time has already submitted their Application for Forgiveness and been forgiven. I CAN'T EVEN talk to anyone about my loan. WTH!! I would think twice about using this financial instution. They delay you at every turn.

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  • author
    Arlene Carolina Aponte
    May 26, 2021
    I received excellent service while…

    I received excellent service while getting my account started, Zack was very kind to help me out with my first draft!

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  • author
    Phoebe Shourds
    May 26, 2021
    Very quick deposit after program…

    Very quick deposit after program acceptance. Which was appreciated.

    ...

  • author
    barbara benavides
    May 25, 2021
    very easy to use and swift response

    very easy to use and swift response. i wish the government would provide additional funds for borrowers like this

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  • author
    Terry Flood
    May 25, 2021
    probably the worst bank I've ever dealt…

    probably the worst bank I've ever dealt with. I'm a CPA/CFO that has dealt with banks for 35 years. The level of incompetence associated with this company is stunning. DO NOT do business with them.

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  • author
    David
    Jun 01, 2021
    Account closed with $32k seized for no reason

    As many others have have stated my account was closed with no notice. They have claimed fraud suspicion and are holding $32k but I have received absolutely no communication from any authorities. I asked if I could provide information verifying anything amd they stated that's all the info they could give me at this time and said that on repeat. Edit : Still have not received my check. Almost 2 mos.

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  • author
    David P
    May 26, 2021
    Just another concerned customer

    Just like the other reviews my account was placed on hold without warning or explanation. 26 days later my account is still suspended with no official reason as to why. Calling bank support is no help and will even refuse to escalate customer concerns to a supervisor. Each call feels as if I am trying to convince the Bluevine support representatives to provide support. Reading the other reviews it's obvious that Bluevine is experiencing issues with the software automating the underwriting tasks. Lots of benefits come with having a small team dedicated only to maintaining such a vital service. This company is based on a great model with almost guaranteed success. But selling promises of success without a loyal customer base will only last so long. Until it appears that Bluevine has made an effort to understand the effects of placing seemly mundane restrictions on the businesses bank account, I can not recommend anyone to use Bluevine. **Response to the reply from Bluevine: Thank you for the email, my response has been sent.

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  • author
    Staci
    May 24, 2021
    Bluevine was fas and easy

    Bluevine was fas and easy. I filled out my application, submitted the requested paperwork, and had funds within 2 weeks.

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  • author
    Joshua Foster
    May 24, 2021
    Ruined the company we built

    Ruined the company we built. If you care about your business , stay away. Ignore all the fake reviews. If you arent a PPP customer, they dont care. They shut down incoming wires in order to focus on PPP leaving their banking customers in the dirt.

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  • author
    Steven Johnson
    May 24, 2021
    Awful customer service and gave me the…

    Awful customer service and gave me the wrong loan amount, will never use them again. Been trying to contact them for weeks and they are awful

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  • author
    Seyfu Mekuria
    May 24, 2021
    To the beginning peace and love for…

    To the beginning peace and love for you. I appreciated that what you are doing great help! This pppl have given me relief what I can doing great and what's going on. So God bless America!!!

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  • author
    Kapil
    May 24, 2021
    Best PPP Loan Lender Company

    Loved the smooth process and most importantly how quick the decision is made.

    ...

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