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Bluevine Review
Banking platform for small businesses
Reviews 7,132
Bluevine
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Bluevine
Bluevine
Excellent
Reviews 7,132
Ashlyn Jackson
Mar. 06, 2023
1 min read
Ashlyn Jackson
Bluevine summary
When it comes to small businesses, you want a business checking account that offers flexibility along with excellent customer support and as few fees as possible. Bluevine gives its small business owners peace of mind and an array of services with its online options. Bluevine is not a bank, its banking services are provided by Coastal Community Bank, and all accounts are insured by the Federal Deposit Insurance Corp. up to $250,000.
Pros
  • Eligible customers earn 2.0% APY on balances up to $250,000
  • No monthly fees
  • Free standard ACH and incoming wire transfers
  • Same-day ACH for $10 fee
Cons
  • Customer support only available during set business hours
  • No business credit card

Bluevine at a glance

4.6
Editorial score

Fees?

Straightforward structure with no monthly fees
5.0

Security

FDIC insured and SSL/AES encrypted account
4.0

Customer service

Early morning and evening service with multiple communication options and a dedicated fraud team
4.0

Online experience

Excellent and user-friendly site with Business Checking, Line of Credit, and Bill Pay
5.0

Mobile experience

Excellent mobile app with easy digital check deposit
5.0

Bluevine Bluevine Visit Bluevine

Advantages Over A Regular Bank 

Bluevine shows an above average performance when it comes to affordability and ease of use. With the national average interest yield sitting at 0.06%, Bluevine offers their checking account interest at a competitive rate of 2.00% for eligible customers on balances up to and including $250,000. In addition to their interest rate, Bluevine also offers no monthly fees, free standard ACH and incoming wire transfers, $10 same-day ACH, and built-in bill pay solutions that save you time.

Cutting-Edge Business Checking Services 

Customers are given complete control of their finances with Bluevine. You can access your accounts through their online portal or mobile app to transfer funds and upload checks from anywhere at any time. FDIC-insured accounts allow for maximum protection against fraud and give coverage for $250,000 per account.  

Online Bill Pay 

Bluevine Business Checking comes with a robust bill pay platform that's built to save you time while you grow your business. Streamline your bill pay by using payment options you're familiar with (like ACH, wire, or check), or pay most bills by credit card. Set up permissions so your team or accountant can submit bills for your approval, and make or schedule multiple payments at once. Easily sync with your QuickBooks Online account and protect your cash with automatic fraud prevention for check payments.

Customer Service 

Bluevine offers several ways for their customers to reach them. Support can be reached by phone on Monday - Friday from 8:00am-8:00pm (EST). Alternatively, customers can find support through email by filling out the online form available through their website or by email.. 

 Mobile Apps 

Bluevine’s mobile banking app allows you all the control of your business finances from the convenience of your smart device. The app allows you to view your balances, manage cash flow, track transactions and deposit checks without ever having to set foot in a bank.

Security

Online banking offers the simplest form of convenience but with that comes the need for additional safety precautions. This has made security for customers a top priority, Bluevine understands this concept and takes every measure to protect its customers from fraud and identity theft. Accounts are FDIC insured up to $250,000. In addition, Bluevine has implemented a comprehensive security system with safeguard procedures including SSL encryption to ensure every customer's information is kept confidential.

Bluevine Bluevine Visit Bluevine

Conclusion 

Bluevine’s online banking option is a safe and affordable platform for small businesses looking to grow their company, receive low interest funds and conveniently manage bills. With no monthly fees, thousands of free in-network ATMs, and full banking services offered, online banking with Bluevine is simple and affordable.


Ashlyn Jackson
Written by
Ashlyn Jackson
Ashlyn is a financial writer and civil engineer. She's on a mission to show others how to save and spend smarter through budgeting and good money habits. She also manages the blog dearyoungprofessional.com that focuses on personal finance. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Bluevine
Excellent
Reviews 7,132
on
Excellent
81%
Great
4%
Average
2%
Poor
2%
Bad
11%
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tobias ford
5 days ago
Between Janice and the website process
Between Janice and the website process, I was very impressed with the onboarding experience for Bluevine.. very easy and had a quick turnaround.
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dan maltais
a day ago
Horrible Company
Horrible company. Over 300+ complaints on the BBB website and a Federal investigation into their practices, this company is joke. bluevinesuckscom They stole over $1300 from my account.
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taria
4 days ago
Bluevine is horrible
Bluevine is horrible, i have called several times as my debits are showing on my bank ledger as credits and vice versa. I had to dispute a charge and my Statement does not reflect. I been with Bluevine a couple of months and looking to change. Even when trying to explain the issue to the rep, the rep was tying to tell me that companies i paid out to was actually deposits but then came back to say that IT said it was a bug they will work on. I'm not confident that Bluevine will handle my money correctly. I am also looking for deposits still.
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andy woodley
6 days ago
Bluevine seems like a SCAM
I am a small business owner and I trusted that Bluevine was legit but I am not sure exactly what they are. I reached out to an agent and they asked for a ton of information including bank docs, drivers license, credit report. I provided all of the information and they approved a line of credit and the amount was on the interface. Then, I received a random phone call stating they were from Bluevine and started asking a variety of questions including asking for social security number over the phone. I then told them it felt like a scam. I was not told by the agent who I had email contact with that a phone call would take place. I then contacted the agent and he said it was legit so, I believed him and they called back and I provided them all the information. I followed up with the agent a few days later and he said unfortunately you are not approved any longer. No reason given. I feel like they are a scam or they are full of false advertisement. I would avoid this company at all costs.
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rob l
6 days ago
Froze account for transactions I've done for the last few years with my old bank.
After a challenging 48 hours, my issue below was resolved so the jury is still out on this bank for me. I transferred over $10K into the account, first several transactions were declined (total hassle) but then after I started to switch over all of my biz billing to the card and bought lunch with the debit card and they froze my account pending a review of what the charges were for. All payments, and debit card transactions were blocked pending review, which can take 24 to 48 hours but it was resolved by the afternoon.
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jeff akston
5 days ago
You end up paying nearly 2x their posted interest rate
They will claim you are getting a 12% interest rate, but are excluding the 3.5% fee you pay up front. AND ALSO not mentioning up front that you also have pay interest on the money THEY KEEP UP FRONT. You never see that 3.5% fee. It stays on their books, yet you end up paying interest on their asset. Seems like it should be illegal. Their response to my realizing this too late (because their salespeople only talk about the 12% and rely on you trusting them and not doing all the math like I did) was the equivalent of "too bad, you should have read the fine print". Don't work with them.
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andrew t
13 days ago
Straightforward and professional site
Straightforward and professional site, got approved within 24 hours.
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yvonne fromm
14 days ago
Don't do it! They'll take your money then put account on hold so you can't access it!
I set up a business account, very easy and fast. But a couple of days later, after I transferred a large sum from the account I was trying to close, my new Bluevine account was put on hold. I lost access to the account, couldn't pay my employees, couldn't get payments from my clients. Basically stopped by business cash flow for over a week. Every day they kept contacting me via email for validation documents. Customer Service was of no use, they didn't have access nor authority to contact the verification department. They told me someone should call me today to finalize the verification process, but I have not received any calls from them. Very poor service and account management. I now have a useless account with a lot of money in it that I can't access because I can't speak to anyone to complete whatever other verification they need. Instead of making the process of creating an account so easy, they should have you submit the required documents while establishing the account so it doesn't get put on hold. Once I have access to the money I transferred to them, I will close the account. Totally useless and a big waste of time creating an account with them. Lost business and payment, is ruining my small consulting business.
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ashley farrier
14 days ago
DO NOT USE BLUEVINE
DO NOT USE BLUEVINE. You will get fees at all atm's and they are slower than molasses. I had an important payment to a car dealership for a same day payment, I even paid the fee for same day payment early this morning and now it's past 5pm and the car dealership still has not received the payment. I am embarrassed and disgusted. I will be switching business checking accounts ASAP, as they make it nearly impossible to use YOUR OWN money.
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g. thomas
15 days ago
AVOID AT ALL COSTS
As a small business owner, I opened a BlueVine business checking account and trucked along until a hold was randomly put on my account, and I received an email saying I needed to contact customer service for more information. It seems "their team" was doing a periodic review and put a hold on the account until the review is complete. Randomly freezing an account for some arbitrary "review" that takes whatever length of time they deem necessary is just completely absurd.
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wayne
4 days ago
Bluevine is a front end fintech company…
Update: 3/16/2023 6:26 EST Hello Liz, I appreciate you and your team taking this issue by the reins. I've taken time to understand the Card-not-present (CNP) transactional process. The specific CPN transaction appears to be a "Card-on-file payments" were a customer's might authorize a merchant to retain their credit card information aka "linked card". Bluevines investigation, determination of root cause and guidance in the matter is well received. My sentiment is echoed to you and your team. Thank you. _______________________________ Bluevine is a front end fintech company that offer breadth of functionally from document upload/storage, user access controls, QuickBook integrations, Bank verification letter, Intuitive dashboard ......ect. However, attempting to link my Tillful business secured card to Bluevine "External>Cards" has proven unsuccessful. In fairness, I have reached out to Bluevine on three occasions whereby I was quickly assisted. The customer support, via chat, was not just willing but eager to assist but to no avail. Ultimately, I was told that it was an issue with the card issuer (Tillful). I will update this post provided there is a development.
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scott
17 days ago
Very efficient process and Angie H. was fantastic!
Very intuitive and efficient process from application to funding. Communication was easy and Angie H. did a fantastic job answering questions and walking me through the process. She even suggested an add-on product from Bluevine that sounded great for startups and less established businesses.
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yvonne fromm
18 days ago
New account hold
Set up new business account to transfer pay for a contractor. Thought it was all good to go thru but then my new account was put on hold. Called customer service—was useless. They didn’t know why and because it was within 24-48 hrs they couldn’t contact the back office to find out why. This was a critical payment and had to be paid. They refused to expedite it nor find out why my account was placed on hold. They claimed many other accounts were placed on hold and I couldn’t “jump the line” to find out about my account. Most ridiculous response I’ve ever heard and the inability to go up the chain to someone who could actually do something. Now I have to wait, won’t get a response til after the weekend and my money is just sitting there while my credit is tarnished for not being able to pay. They advertise that setting up an account and paying is east. It’s not! It’s a lengthy process, which they put on hold with no explanation, forcing you, the business owner to be held hostage to your account until they finally give you access back to your account. As soon as I get access will cancel account and move my money to a real bank. Highly recommend if you want easy transfers and payments from your account to search elsewhere.
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antonios
18 days ago
The bluevine is great
The bluevine is great . They replay fast on my request to access my credit line . Have bluevine on my side I feel better for my future of my restaurant
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mwccs
19 days ago
Full access to other accounts? NO!
The "requirement" to have full access to my other accounts was an instant red flag. Sorry, no... you don't get to track and move MY money just because.
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garrett braukman
20 days ago
I’ve gone through searches for business…
I’ve gone through searches for business line of credits in the past and the rates are either insane or the people just call you over and over again without the ability to perform the duties online. This company has been super easy and quick to deal with. Competitive rates and easy access to everything! Daniel has been super easy to work with and we’re happy with this!
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thomas hall
25 days ago
Blue vine bank states they are for small business customer beware
Blue vine bank states that they are for small business, needless to say they aren’t, bank deposits take 10 plus days and they always make a excuse why, I had to call numerous times for deposits and they said that since we are new customer even though we have been with them for a year. Calling customer service they hang up on you when they can’t figure out the problem, then apologize after you call them back. I requested copies of checks due to them cutting off seeing checks after 6 months on there online banking. I called in too see if I could get them and they told me 1-2 business days, well after 8 days I had to call again and they lost the request. There online banking is hit and miss on seeing outbound checks, you can see some but not all of them and you have to call them to get the checks to see them. I had aprox. 35 outbound checks that i had to call to find out what they were used for. If you use this bank to try and get a loan they won’t offer you one if you have a checking account with them, well at least that was what I was told. Terrible customer service, terrible online banking.
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jerad lovett
a month ago
Angie was very helpful and explained…
Angie was very helpful and explained the process thoroughly.
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ashley smith
a month ago
Don't waste you time.
Not long after opening and funding my bluevine business checking account they put a hold on my account for reasons unknown. That of course was on a weekend and could not call anyone until Monday. After being grilled about my banking activities my account was active again. The next day or so I received a message saying they wanted to see my phone bill showing my name, address and associated phone numbers. There was know way to reply to this message only to upload a file, so I saved a word doc asking why they need this information and uploaded it. Two days later I got any email saying my account is closed I'll receive my funds by check in 14 business days. Now I've got to contact venders explain why payments will be late, open a new account, switch over all my automated payments, and the list goes on. Save yourself a lot of time and go with a different bank.
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megan white
a month ago
held my money up for 3 going on 4 days
on the day of doing a money transfer I was informed that it would take up to 2-3 business days, the money was removed from one account on day 2 and here we are day 3, money posted but not available in the account. I contact customer support and I am told that it takes 3-5 business days but that is not what was told to me before I agreed to do the money transfer. the transfer was attempted with an account that is connected to this account at that. this is a business account which mean all money that is going into the account is actively used for said business I am super disappointed with the experience, we have more than one business account thankfully, we will definitely be handling our business elsewhere I see below someone else had similar experience and I just wanted to give the next business owner a heads up.
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sam mand
a month ago
Excellent service provided by them
There Customer service
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dan
a month ago
Fantastic support!
Angie was fantastic, she was able to provide detailed info and support throughout the experience and would highly recommend!
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david carroll
a month ago
Cash Flow Crunch
Made some capital purchases at end of the year, had some projects decide to slow pay, I guess do to the holidays. This combined to put me in a cash flow crunch in January. The process to get a LOC was quickly administered by a very knowledgeable and friendly staff member named Angie. What a great personality and easy banker to work with. Thankyou Angie for helping us get past that crunch.
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harman singh
a month ago
It was was very easy application…
It was was very easy application process and Angie was very helpful and walked us through the whole way. Thank you Highly Recommend!!
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sanjeev gupta
a month ago
Angie was very fast in getting the…
Angie was very fast in getting the things done.
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shawn panayil
a month ago
Angie was great to work with
Angie was great to work with! She got me exactly what I needed and the process was super easy with her! Thank you for all your help! Look forward to building our business relationship together.
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carlos osorio
a month ago
Angie was very diligent professional…
Angie was very diligent professional and helpful
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tony
a month ago
Angie was great to work
Angie was great to work. Fast responses and explained everything in detail.
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cesar sá
a month ago
Mitch S
Fast, Simple, Great!
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the clever mammoth
a month ago
They keep your money forever
They keep you checks for 9 days!! No help at all. They are short of cash band all the transfers and checks they just keep them for several days. If you need a workflow don’t choose this bank.
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dan
a month ago
Bluevine has been a great experience…
Bluevine has been a great experience and their website is very user friendly. I will continue to use them and hope to increase my line and business with them.
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happy grower
2 months ago
Give them a try
Good account for startups.
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kori saika chen
2 months ago
Lexie Montalto
Lexie Montalto was very helpful and informative walking us through the process for a line of credit and explaing the advantages as well as offering advice for draw amounts and waiving the initial draw fee.
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sucindran ramachandran
a month ago
support team resolved the issue !!
Updated review based on the support team response. But definitely some process improvement required on number of days it takes to clear Cheques and deposits to reflect In account. Ask all basic compliance questions during deposit time and not during withdrawal. But thanks to the support team the issue was resolved.
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customer
2 months ago
A caution about Bluevine with any loan…
A caution about Bluevine with any loan product. Please see this review I left for SBG Funding: SBG started out very promising and I got personalized attention from Adam Block who I do recommend if you decide to go with one of their products, however, the trouble started with their partner Bluevine who I will be leaving a review with separately. I had requested a lot more funding that received but was happy to get a $55k LOC. After securing the LOC, I communicated with Adam and then David Ackerman, who I further explained my situation to and that I was needing additional loan capital until roughly Q2 of 2023 after our sales increased with some new retailers coming online. SBG was not only fully aware that I was still seeking additional funding, but they gave me several different loan options that I was approved for, along with 3 additional companies that I got rates/quotes from via Lending Tree. I would get text messages from David regarding these loan offers, which really weren't very appealing. After turning down David's offers via text and accepting loan capital (a different product than an LOC) with another provider, I get a notification from Bluevine that my account has been frozen for accepting additional loan capital. Not only was I not aware this wasn't allowed but I was 100% transparent with SBG who on the side was trying to approve me for the same type of loan product I accepted with someone else. My account was frozen for no reason other than a. I accepted another loan and b. my cash flow had been reduced from the analysis prior to getting the LOC. What's further ironic is I have since completely paid the LOC amounts I drew down and I currently have a useless, $55k LOC. Interesting how with no cash flow I was able to do that. I highly caution anyone considering a pairing of SBG and Bluevine and I would not accept any LOC product in which Bluevine was the engine. I do not plan on pursuing additional loan capital with SBG due to this experience and their "our hands are tied" attitude in not being able to do anything about this.
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roger garcia
2 months ago
Bad Experience
Bad Experience. They pulled $12,000 out of my account and decided to hold on t o it for 1 week. But it was their billing system that had a glitch. Since their bill pay system had a glitch we had to suffer the consequences. I do not trust their banking.
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robert o'sullivan
2 months ago
Great job
Great job, great service. Highly recommend.
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evan keller
2 months ago
Superb experience.
Angie has been very friendly, helpful, and attentive to my questions and concerns. She's been quick to reply even on the weekend. It was surprising to have an actual human walk with me through the setup process. It really gave my experience with Bluevine a person human touch.
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dario picardi
2 months ago
great experience on bluevine
great experience on bluevine! easy , fast and effective! Daniel was amazing!
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jeena
2 months ago
Great experience so far
Great experience so far, I have been in business for 20 years, but could not get a line of credit. Blue vine approved me for a mine of credit. It’s easy to pull from It, I was able to use it pay it all back and pull it again, you pay a lot of fees, so it’s not ideal to pull, if you don’t need. But I needed it and it’s a peace of mind, to have it.
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ken eldred
2 months ago
Mitchell S. Review - Eldred
Mitchell S. was extremely helpful and was patient with helping me get the Line of Credit started.
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kiandra rolle
2 months ago
Not good for a business account t
I have had bluevine for over 16 months. Ever since I had them they haven’t been beneficial to my business. I deposit the same checks into the account as. You’ll think after a while the hold will go away , however it haven’t and I have to wait 10 days for my check to clear, which isn’t suitable for a business . When running a business there’s a lot of what if and funds needed . I wouldn’t recommend them to my dog or cat. I never dealt with a bank like this . This will be my last draw with them once this check clear. None of the reps can tell you anything cause all they know is what they are trained to say. I will be going on every platform to blast them .
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sean brunske
2 months ago
Angie Hauser is the greatest banking…
Angie Hauser is the greatest banking facilitator in the history of United States Banking. It's a miracle that only God can do besides Angie. If you hate other banks, then Bluevine is for you. Sean Brunske
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jim tate
2 months ago
5 stars
Mitch S was fantastic to work with, very professional, honest and served my needs with integrity.
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lucy gwon
2 months ago
thank you Mitch for all of your kind…
thank you Mitch for all of your kind explanations and help!
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fox roofing
3 months ago
Mitch S
Mitch S. Was extremely informative, polite and helpful.
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andre
3 months ago
They are by far the best bank I have…
They are by far the best bank I have ever had. Sometimes they put 5 day holds on deposits and sometimes they make the funds available the same day. The best bank in all my years of doing business!!
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anthony nguyen
3 months ago
No other Lending companies can beat Bluevine
Wow. very, very, fast process. I got approve only 1 days and it on the weekend! On early Monday the money already in my business bank account. INCREDIBLE!
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dominic rispoli
3 months ago
Excellent Experience
Mitchell S. and Bluevine were excellent. Mitchell was responsive and knowledgeable and got our company funding quickly.
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r.a.
3 months ago
Quick Application & Great Follow-up
The application process was quick and simple. Daniel did a great job of following up and moving the review process along. He explained the lending process and repayment with an easy-to-follow scenario. Thank you!
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corey ball
3 months ago
Account closed no warning, no explanation, zero support, no opportunity to provide documentation
Opened a Bluevine account several months prior before funding the account and using it. The account was fully verified and no indication of problems whatsoever. After submitting my first deposit, I was told I had to wait over a week for the check to clear. As a new account holder and being my first deposit, this was inconvenient but understandable. The check eventually cleared something like 8 days later. I was able to start using the account and making misc payments to local retailers and companies for operating expenses and supplies. I have manufacturing overseas and when I went to pay for the order I discovered Bluevine does not do international wires at all. Someone inconvenient again, especially they market themselves as business accounts. My manufacturer submitted the order through Alibaba, so that I would be able to begin production. Using Alibaba allows the payment to be made through a national bank account. In this case a Chase bank out of California. The following day I received an email that my account was currently "frozen." I called customer support assuming this was a fraud protection mechanism. The woman I spoke to assured me this was normal and their "back office team" would get back with me through an alert on my account for any additional documentation they would need. She stated this could take anywhere between 4-24 hours. A few hours later a received another email stating that Bluevine had decided to close my account. No alerts for additional information, nothing. Once they close your account you are completely deleted from their system. No online access whatsoever, no access to statements, as if you never existed on their system at all. After multiple phone conversations, where the support agent isnt able to answer anything about your account whatsoever, no reasons, no ability to supply documents, nothing. Even after verifying your name, address, social, business name, phone number, birthdate, they can't answer anything due to "security reasons". Anyone who has dealt with a real bank knows this is untrue. Once you verify you identity they can answer questions. I was told there were no supervisors, no escalation department, no managers, nobody else was available. Once they close you account there is nobody else to talk to. Only after submitting a BBB complaint did I receive an email stating the account was still closed but they were going to expedite my funds to arrive "3-4 days from today's date" on 12/14/22. Today is 12/21/22 and my funds still have not arrived. If you run a business and cant afford to run without access to your money for no reason, no support, no timeline on when you can actually expect them, stay away from this company. They are not a bank, as stated explicitly on their own website. Read the BBB complaints and see the majority of complaints are regarding the same issue or closing accounts without warning and people not able to get their money back. If you have any other options whatsoever over using this company. Go with them and avoid the possibility of not being able to run your business at all.
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laura bedoya
3 months ago
We got approved really fast
We got approved really fast, funds are available very quick too. I wish their fees were not that high. Other than that great customer service.
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viragos homes
3 months ago
locked my account because i used a voip…
locked my account because i used a voip number for my business checking account. not only that but there is no direct way to speak with the security team who has all the power to lock or unlock. You can't reach them to reason with them and resolve any issues directly and are the mercy of powerless phone assistants who can 'leave a message' meanwhile my entire business is halted. I provided documents the security team requested the SAME day they locked my account and they did not review the documents or unlock for 4 days. This is even more frustrating because they have my ID photo copied, my social security, my EIN, my articles of organization, but i was flagged and locked out because my phone number didn't have a paper statement to verify it was my number and I'm a real person. how ridiculous that they halted my ENTIRE business because of a VOIP line.
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stormlight properties llc
3 months ago
Easy to use line of credit and excellent customer service
Bluevine made it very easy to understand the Line of Credit application process and my Funding Advisor Lexie was there to help me get my funds quickly and efficiently. She described my options simply and helped me get access to the funds I needed to expand my business. I highly recommend Bluevine and couldn't be happier with the service I received from Lexie.
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robert canner
3 months ago
He was professional
He was professional, helpful and quick to achieve my transaction.
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nicole
3 months ago
Very efficient and easy experience.
Very efficient and easy experience.
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sammy solomon
3 months ago
Heather F is a Rockstar
Heather F is a Rockstar! This is a decent enough bank, but this lady made it great.
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ryan iannitelli
3 months ago
BlueVine is a scam…
I just got off the phone with Bluevine and basically they are doing nothing to release my money even though they have received the money from the contractor that wrote out the check they are still telling me that I have to wait the full 10 days before the money is released to me not the 1 to 6 or even earlier like it says on there contract I tried calling Bluevine direct and basically got nowhere. Bluevine is horrible to deal with and I hope that no one ever Hass to go through this to get their money that they work hard for when they have a family at home to feed. I cannot wait till I get my money and close my Bluevine account I will make sure that every social media aspect will know how horrible Bluevine and
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bob meyer
3 months ago
Not worth the hassle
I thought Blue Vine looked pretty good. Everything went smoothly until I tried to connect my other bank account. All they'd tell me is that the Routing/Account numbers didn't match anything (though I verified numbers with my bank and tried them multiple times), and support didn't seem to want to suggest anything other than what's already in their Help section. I suppose I could pursue it further, but it's already been a couple of week, and I just am not interested in making a long-term project out of it - especially with the possibility of a frozen account down the road as described by other reviewers.
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ryan iannitelli
3 months ago
Worst banking experience I have ever…
Worst banking experience I have ever had they make you wait 10 days after you deposit a check for it to clear when they get their money the following day. They don't respond to emails and when you do get somebody and customer service he said there's nothing they can do so basically you're stuck with a deposit a check and no funds for 10 days. BlueVine has done nothing to help the situation no matter how many phone calls I have they have the same excuse for everything we will be going on 10 days before my check even clears and there is nothing that can be done about it I will post negative reviews on every social media aspect as possible that way nobody has to deal with this ever again people work hard for your money especially with the economy these days Bluevine does not need to hold our money that we work hard for. FRAUD!!!!!!! And lies. No one has reached out to me
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christopher yates, us trust
4 months ago
Anthony Strachan-Butler
Anthony Strachan-Butler, my ISO partner manager provides award winning client services. He will literally email me on a Sunday with a reminder from underwriting on a specific bank statement month or answer a question, I may have asked during a Friday. This personal service allows me to advertise more for business clients that need their lines of credit. I am a smaller ISO, in serious growth mode and Anthony provides above and beyond service on weekends and does not get paid to do so. He treats me like a million dollar account and I appreciate his work ethic. These types of employees in 2022 are almost unheard of. Blue Vine should keep this employee happy and has serious character about growing the Blue Vine Fintech portal.
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dane gifford
4 months ago
Quick & Painless
The process was super fast and easy to understand. So much better than dealing with big banks that move at a snails pace. Daniel was great and made everything super easy to understand and made sure things went smoothly. Even when requesting some changes to our application, Dan made it super easy. If you are looking for a Line of Credit, look no further.
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domonique henry
2 months ago
Policies change at will and no straight answers from customer service.
Customer service number on my supposed account manager who is literally in the office 1 day a week is a non working number. They approved me, I withdrew and then paid back within a week. Next week I go to withdraw again only to be told my account now on hold because my credit score went down 10 points. Then i raised my score within 2 weeks and then it was on hold due to my balance in my biz bank account not being over 45k. They didn't reduce me they froze my account without any knowledge of this being a practice. Then they closed my account because i applied with another loan broker who submitted an application to them without my knowledge. And I'm told oh well. try again in 6 months or so. I also was told that blue vine would report to my business credit only to never have it appear. UPDATE: After speaking with another customer service agent, they admitted that from what they see my business still meets all qualifications and they weren’t sure why this is happening with my account and they were supposedly escalating it. But of course I have heard anything back on the escalation.
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mark ford
4 months ago
Bluevine is the future of banking
Bluevine is the future of banking. I like they intergrate well with quickbooks online and mobile deposits are easy.
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eric elvanian
4 months ago
HORRIBLE
HORRIBLE. Opened a business checking account fairly easily. Downloaded the app and attempted to deposit a check. Got a message stating it uploaded successfully. The next day, I got an email saying the deposit was DECLINED because “the check could not be verified.” The check was from our property management team, a real estate firm in business over 40 years - not handwritten. I called immediately and was told the software rejected it, probably because I was too far from the check when snapping the photo. I’ve made hundreds of electronic deposits over the years and never had one rejected the next day, but ok. I’ll try again. I was super careful and made what I believed to be the perfect photo, but it was again rejected. I tried three more times over four days (total of five attempts), each attempting to guess why the prior one was rejected. Finally I called a second time and the woman who answered was harsh and snide and blamed me. She offered no solution (“we can’t have a human verify a check before the system clears it”). I had no choice to close the account because I had a four-figure check that I hadnt been able to deposit for four days - and she was more than happy to do that - no attempt to mitigate that. Afterwards, I deposited the check electronically to my personal credit union, where it was immediately accepted. BlueVine may have once been awesome, but they are
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ryan higgins
4 months ago
Mitchell at Bluevine was very helpful…
Mitchell at Bluevine was very helpful and quick with communication. Our funding was approved swiftly. “Funding secured”. The app is very easy to use as well. This is our second round of funding with Bluevine - our first in 2019.
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lloyd veluya
3 months ago
My account is frozen
My account is frozen. Terrible customer service. I will complain to Office of the Comptroller of the Currency occ.treas.gov if my account is not unfrozen in a timely manner. My account was frozen for around 14 days. When they say they will contact you with in 24 business hours they should. A email will do or a phone call. Just as a courtesy to make me feel better that my money is fine and they are working on the problem.
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earl s
4 months ago
Very quick
Very quick, easy process
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ryan conley
4 months ago
Lexie is great! 🥇
Lexie is great - very friendly and knowledgeable on the BlueVine product suite. Glad I was able to have her navigate the process.
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jayson collier
4 months ago
Easiest lending experience I've ever…
Easiest lending experience I've ever had. Started us off with a modest credit line and quickly increased it with responsible management. Reasonable cost of capital when you compare it to the time that would otherwise be spent haggling with traditional banks...often to just receive a long, slow, drawn out...no!
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ian jordan
4 months ago
Shane and Mitchell
So pleased with the team who assisted us throughout the application process, special mentioned to Shane and Mitchell. You are becoming great foundations to our small business as we move forward with our business expansions.
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heather bodenhamer
4 months ago
Awful- avoid at all cost- go to a real bank
Awful, every single aspect. I opened a BlueVine account for my small business so I have a couple thousands of dollars coming in and out. My first transfer was reversed after waiting days for it to go through. Apparently they switched from Bancorp to costal something and that’s why the reverse happened but then I had to wait again for the money to be transferred. I then issued an ACH transfer November 1 and was notified it was completed on November 2. The recipient kept letting me know the money wasn’t received and I was twiddling my thumbs for 7 days just to be told on November 9th the money was sent back because the account couldn’t be found. The account number and everything was correct and I’ve sent money before with my personal bank account. When I received notification that my transfer was sent back I was already 4 days late and my fee is $200 a day when late $800 in the hole because BlueVine can’t do a transfer properly. Yesterday I sent a same day wire transfer to save myself more late fees and paid $15 that I had to pay a $5 fee to even put in my account at a 711. This morning I get an email it will be processed 11/14… I’m done. Avoid this fake bank at all cost if you have a business to run and deadlines to hit. I’m in the hole $1005 for money I already had because of this bank’s inability to operate properly.
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ebryant
4 months ago
Bluevine Capital not trustworthy
In my opinion, this company is a predatory lender. I received my credit line and after using it for a few weeks and never being late with a payment, they suspend your account until you link your bank account to them for review. I have been in business for 35 years and have had many credit lines over the years. By far I would never ever trust this company and I highly recommend to seek other sources of credit.
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andrew adamian
5 months ago
There is no link to unsubscribe
Bluevine website has no link for the recipient to unsubscribe. I closed my account several months ago and I keep getting emails which are of no use for me. Since I can't unsubscribe I will just direct future communications from Bluevine to my spam folder.
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philip tuan
5 months ago
Not clear on the interest rate
Not clear on the interest rate. Payment drew from account not reflect to the balance for days.
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larry h.
5 months ago
They were very easy to work with and…
They were very easy to work with and got back with an answer very quickly.
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mov paddy
5 months ago
Amazing company and I highly recommend.
Amazing company and I highly recommend.
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connect holdings llc
5 months ago
Thanks Lexie and Bluevine!
Our Rep, Lexie Montalto, is amazing! We were approved for a business line of credit and she was there immediately after approval to answer all questions and guide us along. She made sure we understood everything in detail and walked us through our first transaction. It's clear Bluevine is a great company to work with and we look forward to working with them more! Thanks!
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billal
5 months ago
Angie is the best
Angie is so nice and easy to work with I feel Like she is my family! Thank you for helping my business as we grow!
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eli di giammargo
5 months ago
Lexie is fantastic always respond my…
Lexie is fantastic always respond my questions and also she always kept me updated on the entire process! I really recommend her
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kesiena idahosa
5 months ago
Was a great experience with the…
Was a great experience with the company, had an excellent response from Mitchell sapoff with bluevine, would highly recommend the company to other business clients.
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intesar
5 months ago
Great vision
Great vision, great price!
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liz fronk
5 months ago
Louis Garcia was awesome!!
Louis Garcia was very helpful in finding the right fit of a line of credit for our business. He was prompt and knowledgable of answering all of our questions. He made our application process easy.
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christian nwoye
5 months ago
l was a bit disappointment at the…
l was a bit disappointment at the decision not to give me additional credit line increase. The first time l asked for an increase after other vendors solicited my interest, your rep specifically asked that l made at least six payments. l made about 6-7 and got approved for additional $10K. Now, after l made 16 payments, l came back with a request thinking along the same line of the initial advice. l could not even secure a fraction of what l request as a consolation but instead, it is like l committed a crime approaching a "supposedly" business partner that has my business interest at heart. l was not only reject but l got a ban not to attempt to make a request for the next 26 months. "How nicer could that have been" and now you want me to provide your company and your reps who participated in that obnoxiously nastily toned decision letter cookies for the efforts? Wao! l will not do that because l was insulted and despised!
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john carter
5 months ago
Excellent Financial company
For those of you who are looking for a quick financing loan. I truly would recommend Bluevine as your lender. They're prompt, and courteous and will keep you in the loop on every step of your loan process.
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lonnie
5 months ago
Lexie was easy to deal with and…
Lexie was easy to deal with and answered all my questions.
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zheng yang
5 months ago
Fast and Clear.
Glad of working with Mitch S from Bluevine. He is very responsive and professional. The whole process is very fast and clear.
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andy tunatin
5 months ago
Easier Than a Vegas Wedding
We were referred to Bluevine via Intuit and with three easy steps (3 bank statements, Application, and tax return) and about 30 minutes we were approved for a line of credit. Angie H called us from Baltimore MD. After lamenting the weather, and the state of the NFL's roughing the passer rules, she got down to explaining the draw process. That took about three minutes of our lives. If you have around 40 minutes of free time then this may be the best way to spend that time resource if you are looking for an easy to open, easy to manage and best of all competitively priced line of credit. I say call today... or call me if you are bored and want to discuss football, or hockey, or the weather.
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christopher yates
5 months ago
I had an excellent conversation with Biz Development Officer, Daniel Trepel
I had an excellent initial interview with Daniel Trepel, Business Development for Partnerships. Blue Vine does not just sign up anyone. They have excellent reviews and Daniel spent the time necessary to get to know the types of clients I originate for their wonderful small business line of credit. Daniel, great job and look forward being a special partner for Blue Vine. Christopher Yates, CEO US Trust Business Loans and Alternative Capital Funding
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katie a
5 months ago
Mitch S was very helpful
Mitch S. was incredibly helpful as our company applied for a line of credit. He was prompt in responding, helpful when we had any questions, and provided very helpful instructions.
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dr. thomas
5 months ago
Absolute horrible customer service
Absolute horrible customer service. I have benign business for 14 years, have strong cash flow and a credit score above 800. I have numerous auto loans financed through the business and have not needed to cosign for anything in years. Yet Bluevine denied me based on inability to verify identity through their "electronic checks and balances." No call, no explanation...Don't waste your time with this loan shark
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doug charles
5 months ago
Angie was extremely informative and…
Angie was extremely informative and experienced. Excellent experience
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trevor
5 months ago
Denied
I applied for an account and the whole process was very straightforward. I uploaded all of the documents requested but because I submitted one incorrectly, they denied my application do to "difficulty in the application process." I have an excellent credit score and there's zero reason to deny my application. I was told to "reapply." No thanks.
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marisela torres
5 months ago
Great experience
Angie walked me through the entire process and explained everything thoroughly. She was available to answer any questions.
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lmh
6 months ago
The application and approval process…
The application and approval process was fast and easy. Daniel, my Fund Advisor contacted me immediately to explain options and guided me through the Dashboard.
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heather sherwin
6 months ago
Mobile check deposit didn’t …
Mobile check deposit didn’t consistently work. Their response was basically “Dunno why and our system won’t tell us.” Since checks have to be endorsed specifically to them, that means I have to eat the time and cost to get checks reissued. I’d say they’ve been fine with direct deposit payments, but if you intend to deposit checks, pick a better company.
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mary beth dixon
6 months ago
Mitch Sapoff was very helpful…
Mitch Sapoff was very helpful throughout the experience. He explained fees, payment schedules, and the process simply and accurately. I found the whole experience quick and effective. We received cash within days of application. I would recommend to other start ups and small businesses.
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mcdonald equity investing llc
6 months ago
Great company and service
Great company and service! Will continue to do business with them! Definitely going to grow my business with Bluevine!
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charles
6 months ago
Business Checking
I've been using BlueVine business checking for my company for about 3 weeks now and don't have any major complaints. I ordered checks and they showed up in about a week. Everything has worked out OK so far with the website and mobile app: transfers, mobile deposits, using the debit card, writing checks and linking to my personal account. My only gripe is mobile deposits are limited to $50,000 per month so now I need a second bank. I requested an increase on the limit and their reply was basically "maybe in the future"
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harvey s.
6 months ago
Incredible experience
Incredible experience. This company is 5 stars and had me approved for a substantial number within 24hrs.