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Revolut Review

Revolut
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Danielle Greving
May. 19, 2023
3 min read
Danielle Greving author image
Revolut Summary
Revolut is a financial technology company that offers app-based current accounts as an alternative to physical banks. The app allows you to transfer money abroad in 30 currencies with zero fees on the first 10 transfers each month. Revolut also gives users access to a prepaid debit card, a cryptocurrency exchange, and a vault for budgeting and saving money.

Pros

  • 10 zero fee international transfers a month in 30 currencies
  • Currency exchange up to $1,000/month during FX market hours
  • No monthly fee for the standard subscription plan

Cons

  • Customer support only available through the app
  • No check or cash deposits
  • Cashback rewards are limited to select brands

Revolut at a glance

9.2
Editorial score

Fees?

No transfer fees
10.0

Transfer time

Under an hour
10.0

Customer service

Only digital support
6.0

Security

Regulated and encrypted secure transfers, biometric entry and multi factor authentication for account
10.0

Online and mobile experience

Excellent site and app with transparency of rates, mobile transfers and transfers from credit cards as well as bank accounts
10.0

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Revolut Fees and Rates

Revolut’s Premium account costs $9.99 per month. Revolut Metal is the most expensive plan, costing $16.99 per month. 

Under the plan, it costs $5.99 to have your card delivered. Card delivery is under the premium plan. All plans offer unlimited withdrawals at more than 55,000 Allpoint ATMs in the Revolut network, and up to $1,200 withdrawals per month for out of network ATMs. After that, it costs 2% per withdrawal. 

You can transfer money from your Revolut account to any international bank account with a normal wire transfer.

Revolut offers a currency exchange fee for up to $1,000 per month on weekdays. Any amount above will cost 0.5%. The app charges 1% on exchanges made over the weekend.

Revolut offers all members $200K in commission cryptocurrency exchanges. Over this amount, a 2.5% fee applies for Standard members. Premium and Metal members will pay a 1.5% fee. A fee of 1.5% is charged for precious metal exchanges for standard members and 2.5% for Premium and Metal members. 

How Does It Work?

Revolut is a digital banking app that offers a wide range of features, including money transfer services. Unlike traditional banks, Revolut lets you set up an account without filling out any paperwork. There are no initial credit checks, and you don’t need to provide proof of address. 

To transfer money, just tap the “Payments'' button on the main navigation menu. Any friend from your contact list with a Revolut account will have a blue “R” next to their name. Choose your friend, select a currency, select the amount you want to send, and hit “Send.” You can add a note or a GIF with the transfer as well. If you don’t have your friend’s number, you can also find them by their username. 

To set up a Revolut account, follow these steps: 

  • Download the app via Apple App Store or Google Play Store 
  • Set up a password, and a six-digit code will be sent to your account for verification 
  • Enter your name, birthdate, address, and email 
  • Verify your identity using a government-issued document (i.e., passport, driver’s license, etc.) 
  • Make an initial deposit by entering your bank details for a transfer to be initiated 
  • Select either a standard, premium, or metal account


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How Long Does It Take?

Generally, domestic bank transfers are instant, although Revolut doesn’t make any guarantees. In some cases, banks will hold onto funds that have been transferred for a couple of days. This is particularly true if it’s a large transaction. 

International bank transfers are typically processed by SWIFT, and these tend to take a little longer. With international transfers, you can expect sums to appear in the recipient’s bank account in 1 to 3 days. 

Revolut Top Highlights

  • Affordable international transfers 
  • Mobile app for iOS and Android
  • Location security feature to avoid potential fraudulent transactions
  • Savings vault account that allows you to earn interest and bonus money
  • Currency exchanges for 30 currencies
  • Split bills and pay friends with ease
  • Use different currencies simultaneously

Customer Support

Currently, Revolut only offers chat support. To start a chat with the support team, log into the mobile app and click the “Help” button. Scroll down until you see “Requests” and click “New Chat.” Revolut also offers an extensive online help center with FAQs. 

Privacy and Security

Revolut offers the option to log into your account using fingerprint identification. You can also choose to turn off customizable features such as contactless payments and ATM withdrawals to mitigate the risk of fraud. 

Revolut also offers disposable virtual cards, which can be used once before the numbers are destroyed and replaced. They employ a Sherlock anti-lock system that sends real-time alerts of suspected fraudulent activity. While Revolut collects different types of personal data, it promises to never sell it to anyone. 

Online Experience

In addition to its mobile app, Revolut also offers a full desktop and mobile website. The app is user friendly, allowing you to search for friends’ names in your contact list. You can also sebd money to those who do not have the app. In addition, Revolut sends real-time notifications for transactions, withdrawals, and transfers. 

Additionally, you can view the foreign exchange rate on the app before making a bank transfer or exchanging currencies. If there were fees charged on your exchange, you can see it by clicking on the transaction in your transaction list. 

Summary

Revolut is a fast-growing digital bank that’s suitable for those looking to set up business or personal accounts. The app offers 4 subscription plans. Revolut sets itself apart from other money transfer apps by offering a wide range of services and unique features. It offers junior accounts for children, a crypto exchange platform, overseas medical insurance, and phone insurance, to name a few. You can also round up your payments and make a donation to a charity of your choice. 

Methodology

Information for this review was gathered from Revolut’s website, the Revolut app, and chatting with the Revolut customer service team. 

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Danielle Greving author image
Written by
Danielle Greving
Danielle is a tech and finance writer with experience in personal finance, cryptocurrency and numerous SaaS companies. Her bylines can be found on MoneyTips, CoinMarketCap, GraniteShares and Top10.com. An avid traveler and former ESL teacher, Danielle's writing blends a wealth of technical and financial knowledge with simple and straightforward explanations for everyday readers.
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