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XE Review

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Reviews 53,127

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Sally Herigstad
Sally Herigstad
Jun. 14, 20224 min read

XE summary

XE has been in business since 1993. The company is part of Euronet Worldwide (NASDAQ: EEFT), which processed $115 Billion last year as the third largest money transfer business in the world. XE has built a reputation for trustworthiness and reliability in its many years in business. XE lets you make online international money transfers anytime, to over 220 countries and in 139 currencies.

Pros

  • Fast, easy online transfers 24/7
  • Enterprise-grade security
  • No transfer fees or monthly charges

Cons

  • Bank transfers only, no credit cards or cash accepted
  • No transfers to and from the same currency
  • Customer phone support not available on weekends
XEat a glance
4.2

Editorial score

Fees?

No transfer fees

5.0

Transfer time

Same day

4.0

Customer service

Help from an agent over the phone or through live chat available

4.0

Security

Regulated and encrypted secure transfers

4.0

Online and mobile experience

User friendly site and app that supports mobile transfers from all devices

4.0

XE XE Visit Site

XE Fees and Rates

XE does not charge transfer fees. XE makes money on the exchange rate spread—the difference between the exchange rate you pay and the day’s official exchange rate.

You may have to pay your bank a fee to wire money to XE, if that’s how you choose to make your payment. The third party bank where you send money or an intermediary bank may also deduct a fee for their service. XE cannot reimburse you for charges made by other parties.

How Does It Work?

You can sign up for XE Money Transfer in five minutes or less, in most cases. For security, XE may ask you for documents to prove your identity or your address. You can scan or take a photograph of your documents and upload them online.

After you have an XE Money Transfer account, follow these steps to make a transfer:

  1. Log in to your account.
  2. Select the currencies you want to exchange.
  3. Enter the amount of money you want to transfer.
  4. Enter the name and bank account information of the recipient.
  5. Confirm your method of payment (wire transfer, bank debit, or third party.)
  6. Agree to the exchange rate and total cost.

XE Money Transfer will send you an email or text message when they receive your payment, and another email or text message when they release your money transfer. After you receive the second notice, the recipient should receive funds in the recipient’s account within 1-4 working days.

You can always check currency exchange rates quickly on the main XE.com website, however this is the mid-market rate, not the rate you are offered when you make a transfer. If you set up a transfer while the markets are open, the exchange rate can fluctuate while you are setting up your transaction. You will be given an exchange rate, which you accept and lock in when you confirm your transaction. If the markets are closed when you enter your transfer, the rates do not fluctuate. They remain the same as they were when the markets closed.

To get the best exchange rate, which may be important when you are making a large transfer, you can set an XE Rate Alert. XE will notify you when the exchange rate between two currencies meets a set exchange rate, so you can make your transfer at that time. Alternatively, you can book a limit order online to buy or sell a currency when it hits a specific target rate. 

If you want to cancel a transfer for any reason, immediately call 1-877-932-6640 toll free in the U.S. and Canada. You may have to pay a 

fee to have a transaction reversed.

How Long Does It Take?

The fastest way to transfer money through XE is by wiring money from your bank to XE. Most customers choose this method, because it generally allows them to transfer money by the end of the same day. However, be aware that U.S. banks generally charge fees for wire transfers. 

If you choose to have XE draw funds from your bank account, your transfer can take two or three days to be completed.

XE will confirm the payment date with you when you are setting up your transaction. This will be the earliest date XE can make your transfer.

After XE releases the funds, the beneficiary bank may take 1-4 working days to credit the funds to the recipient’s account.

XE Top Highlights

XE Money Transfer XE lets you transfer currency internationally, using the website or mobile app. You can check current currency rates and set up money transfers 24/7, to countries all over the globe.

  • Most transfers completed the same day
  • Quick, easy signup and use
  • Trusted for over 25 years, and part of one of the top money transfer businesses in the world
  • “Limit orders” let you buy or sell when currency hits a target rate
  • Rate alerts notify you when currency reaches a specific exchange rate
  • No transfer fees charged by XE
  • Ability to transfer funds to over 220 countries in the world

Customer Support

Follow the onscreen instructions to open an online account and make your first transfer with XE Money Transfer. If you have questions, you may find answers in the FAQ section of XE.com. 

If you still need help, or if you are having technical issues, you can call or email customer support. Send general email questions to currency@xe.com, or money transfer inquiries to transfers@xe.com. You can call customer support in the U.S. at 1-844-832-1367 between 9:00 am and 5:00 pm, Eastern Time. For additional contact information, see the Contact page of XE.com. Worldwide customer service support is available 24 hours a day, five days per week.

XE does not offer a customer service chat line at this time.

Privacy and Security

Nothing is more important with any money transaction than the assurance of your privacy and security. XE has been in business for over 25 years, and is part of one of the world’s largest money transfer businesses. XE is licensed as a Money Transmitter by the Department of Financial Services of the State of New York, and is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). XE is required to safeguard your funds and to segregate customer funds from those funds used in the business. 

XE has made commitments to protect your privacy, including collecting your personal data only for valid purposes, keeping it only as long as necessary and only for the purposes they told you about, and keeping it securely. You can see the complete privacy policy on XE.com.

Bottom Line

XE offers international transfers of currency to over 220 countries, as part of a group that is the third largest money transfer business in the world. It provides current currency rates and allows you to set up money transfers online 24 hours a day, seven days per week. You can use XE Money Transfer online, or download the XE Currency mobile app.

XE XE Visit Site

To compare more financial products and read more guides and reviews, visit BestMoney

Sally Herigstad
Written bySally Herigstad

Sally has been writing about personal finance since 1998 and is the author of “Help! I Can’t Pay My Bills” (St. Martin’s Griffin). She is a licensed real estate broker in Washington state and a retired certified public accountant. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

XE
XE
ExcellentReviews 53,127
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ExcellentReviews 53,127
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Excellent
84%
Great
9%
Average
2%
Poor
1%
Bad
4%
  • author
    Stephen Green
    18 hours ago
    Superfast

    Once again, superfast, super efficient, fair rate of exchange. My money arrived in a couple of days.

    ...

  • author
    Customer
    19 hours ago
    regular XE user and not happy with the rates offered.

    I'm a regular XE user and The process for sending money abroad is still as easy as ever. However where XE fails is in it's miserly exchange rates. Long standing and loyal users do not benefit from having an account. Indeed most of the time the rates offered by other FX companies often better XE by more than even if they charged a transfer fee! Time to get more competitive XE, especially for existing clients.

    ...

  • author
    Marie
    19 hours ago
    Great service and always reliable and…

    Great service and always reliable and fast

    ...

  • author
    LUDWING C
    19 hours ago
    SCAM

    CARREFULL, THIS COMPANY IS SCAM !!!

    ...

  • author
    Christopher
    a day ago
    Good rates and easy system to work with.

    Good rates and easy system to work with.

    ...

  • author
    Flemming
    a day ago
    XE has the absolutely worst customer…

    XE has the absolutely worst customer service I have ever encountered. The kept telling me that when they tried to access my funds through ACH my bank responded that there were Non Sufficient Funds in my account. Problem is that when I contacted my bank they said no one ever tried to transfer money from them - so this was just bogus. I tried to enter my checking account as a source of payment and was told to upload a voided check. Since this account is a joint account I was told to add my wife's name but their website does not allow that. Later after talking to another customer service agent I was told that no you do not need to add her as this is joint account. I had added my savings account and another agent decided to close my account that had the checking account. These customer service people have no clue what they are doing and the same goes for the rest of the company. If they cannot figure out how ACH works and the arbitrarily close your account then they have right to be in business. I will most definitely spread the word to stay far away from this company. They don't even have an option to close your account but you have to rely on them to do it - I hope to God they can figure that out.

    ...

  • author
    Diane
    a day ago
    Fast and easy. Not.

    I edited my comment to reflect my second experience, which was not fast and easy. When trying to make my second transaction I was confronted by requests for my employment info, photos of my ID (front and back), to scan a QR code, etc. before completing the transaction. I'll be transferring funds directly from my bank from now on.

    ...

  • author
    Mr Park
    a day ago
    Excellent service

    Excellent service - fast and thorough.

    ...

  • author
    Roy Baker
    2 days ago
    I needed to cancel my transfer

    I needed to cancel my transfer, but could not find out how to do so. I needed to cancel because I could not find xe bank details in a format that made sense to my Canadian account.

    ...

  • author
    Surrinder Bambrah
    2 days ago
    Thanks for asking me my experience &…

    Thanks for asking me my experience & thoughts on Xe.com.I am always using this App & very satisfied.I do appreciate their process & time it takes though could be bit fast.Thanks again Xe.com Keep up the good work.

    ...

  • author
    Chantal
    2 days ago
    Always a pleasure to deal with

    Always a pleasure to deal with

    ...

  • author
    Philip
    2 days ago
    Excellent company

    I have been a customer of HiFx/ Xe for 20 years and made many transactions with them during that time. I have always received excellent service. I highly recommend Xe.

    ...

  • author
    Bill O SHEA
    2 days ago
    A very positive first experience

    This was my first experience with XE.Com. It took a while to complete the transaction because they take a lot of trouble to make sure it is a genuine transaction. I applaud them for doing this. The extra time is worth it and it's in my best interests. The exchange rate was way better than ComBank - I saved $300 by using XE. And there was no fee. I will be using it for all my future forex transfers.

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  • author
    Dennis
    2 days ago
    I think the service is great

    I think the service is great. The app is easy to use. I just wish it didn’t take so long for a money transfer to be completed.

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  • author
    Customer
    2 days ago
    Easy to use and straightforward

    Easy to use and straightforward

    ...

  • author
    Gary
    2 days ago
    Takes a little longer than advertised

    Takes a little longer than advertised. But all round okay.

    ...

  • author
    Malcolm
    2 days ago
    I’ve had no problems at all when ever I…No problems

    I’ve had no problems at all when ever I do a transaction which are quick and easy

    ...

  • author
    Mr. MAHENDRARAY MEHTA
    3 days ago
    I had a problem with my account.

    I had a problem with my account. First it was deleted for some unknown reason. Next a new account was set up but I could not log in. after waiting for an answer, your staff told me to wipe out all previous history and try but no luck. A third phone call, the lady agreed it was not easy problem to solve and called in help from your IT Dept. The fourth phone call allowed me to make a transaction but last step for confirmation said there is something wrong and call Xe. The fifth phone call staff helped me to navigate on my laptop and I got transaction completed.

    ...

  • author
    John
    3 days ago
    Great rates, no fees, fast and reliable

    I use XE.com often to send money from NZ to Japan. It is super easy and always seamless. I recommend XE to friends whenever someone tells me they need to do international transfers. Great rates and no fees too!

    ...

  • author
    Paul Berry
    3 days ago
    Too bad that there are limits set for…

    Too bad that there are limits set for EFT transfers. You should be able to do with your money as you please. If you decide to buy a large amount of foreign currency, you should be able to do so. The limit was set for 30.000 $ Cdn I can spend on buying foreign currency and I can only do this every 4 weeks. After asking for an explanation the only answer I got was that it is company policy. Too bad if company policy differs so much from customer needs. Everything else such as service, etc. is top. I wonder if my name were Elon Musk would I face the same conditions....?

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  • author
    Douglas Iden
    3 days ago
    Very reliable

    Very reliable

    ...

  • author
    Zabdi
    3 days ago
    SCAMMERS!!! DONT TRUST THEM!

    SCAMMERS!!! One week has gone by, and i havent got the refund of my money. They closed my account and took the money from my bank. I cant enter anymore to my account, and i cant ask for help either since "Unfortunately, we are unable to assist you further, your contract and account XEMT0330812267 have been closed." GUYS PLEASE ALWAYS READ REVIEWS!! About whatever you are shopping or websites, specially if your money is involved!! Dont trust this company, they have plenty of bad reviews and now i see why! They are peofessional steelers!!

    ...

  • author
    Robert
    3 days ago
    Unbelievably quick

    XE advised that the AUD was the strongest it had been against the £ for 4 years. I seized the opportunity to transfer a significant number of AUD to my UK £ account. It was there in just a few hours at an excellent rate. Super quick!

    ...

  • author
    Wolfgang
    3 days ago
    Prompt

    Prompt, professional currency exchange and transfers. Many thanks !

    ...

  • author
    Nicholas
    3 days ago
    Excellent Service Thank You.

    No messing around thank you.

    ...

  • author
    B Hewitt
    3 days ago
    XE for family abroad.

    We use XE to look at exchange rates before changing money, and to transfer funds to family members living abroad. It is easy to use reliable and provides excellent service

    ...

  • author
    Paul Sneath
    3 days ago
    No hassle easy transfer of funds

    No hassle easy transfer of funds

    ...

  • author
    Janet
    4 days ago
    I can’t believe how quick and easy it…

    I can’t believe how quick and easy it was to safely get money over to my sister in South Africa using your app. Thank you. I’ll not only use it again but I’ll recommend it to the rest of my family!

    ...

  • author
    customer
    4 days ago
    I've used XE for decades and they do a…

    I've used XE for decades and they do a fine job

    ...

  • author
    Margaret
    4 days ago
    Excellent service

    I have used this service for a few years and I am a pensioner but its easy to navigate so I think its am excellent website

    ...

  • author
    Richard
    4 days ago
    Confirming ID was a bit painful as was…

    Confirming ID was a bit painful as was finalising payment as it timed out a couple of times but other than that a good way to transfer money quickly internationally.

    ...

  • author
    Liana
    Aug 13, 2022
    Easy

    Easy, quick efficient and reliable

    ...

  • author
    Nicholas
    Aug 13, 2022
    XE is the easiest FX site I have used

    XE is the easiest FX site I have used. Best rates, easy processing and quick finalisation.

    ...

  • author
    SUSAN PONIATOWSKI
    Aug 13, 2022
    too bad the web site doesn't work as…

    too bad the web site doesn't work as well as the phone app

    ...

  • author
    Greg
    Aug 13, 2022
    Funds transfer in less than 24 hours

    Great App. Easy to use. Much better rates than banks offer. Took less than 24 hours to complete the funds transfer!

    ...

  • author
    Seosamh
    Aug 13, 2022
    Works but slow

    Service works, but it is slow. Rates could be better

    ...

  • author
    William
    Aug 12, 2022
    Had trouble sending funds using your…

    Had trouble sending funds using your website. In the end I sent $NZ by internet banking and completed the exchange with a phone call to your helpful staff member

    ...

  • author
    Laura N Vardell
    Aug 12, 2022
    Very easy to use.

    Once I was approved it has been very easy to do business with auction houses in Europe. Before I would have to go to the bank for each transaction and it on average took about 30 min. Very easy to use.

    ...

  • author
    Leonardus Van De Kamp
    Aug 12, 2022
    Always helpful and the website is quite…

    Always helpful and the website is quite user-friendly.

    ...

  • author
    Hilde
    Aug 12, 2022
    Efficient and trustworthy

    I have found xe.com to give good exchange rates and they're easy to transfer money through when I need to get money to family overseas.

    ...

  • author
    Stuart
    Aug 12, 2022
    Straightforward transfer of funds paid…

    Straightforward transfer of funds paid for in pounds and received in Euros at a reasonable exchange rate.

    ...

  • author
    Graham
    Aug 12, 2022
    Xe send money to US in an efficient and…

    Xe send money to US in an efficient and quick manner allowing me to meet my commitments. Once setup, all transactions only take a minute.

    ...

  • author
    Mr Nigel Roth
    Aug 12, 2022
    Very effective customer service

    I needed to make a large transfer from the USA to the UK. The XE representative was really helpful in supporting the currency transfer. Although my US Bank initially had difficulties in accommodating the transfer outside the US banking system, we got eventually got there. The customer service provided by the XE representative was extremely supportive. In addition, the XE charges are extremely competing. I would certainly use XE again for future currency conversions.

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  • author
    Steve
    Aug 12, 2022
    Totally painless transfer

    Totally painless transfer to a friend in Belgium. Highly recommended.

    ...

  • author
    Asama
    Aug 12, 2022
    Transfer to my bank was delayed.

    Transfer to my bank was delayed.

    ...

  • author
    Paul
    Aug 12, 2022
    Safe

    Safe, reliable, easy to use and quick. Excellent support when needed

    ...

  • author
    Mark Addison
    Aug 12, 2022
    excellent service

    Very easy to use, excellent service and very quick, funds transferred within 24 hrs

    ...

  • author
    Roumen Dimitrov
    Aug 12, 2022
    Reliable

    Reliable, quick, no complaints

    ...

  • author
    Chris Hooper
    Aug 12, 2022
    A Very Good Company - Highly Recommended

    An excellent and easy to use transfer company, once registered. I like the sign-in checks using a code sent to a mobile for an extra layer of security. My recent cash transfer to New Zealand arrived in the recipient's account the same day I executed the transfer, amazing. Exchange rates seem to be completive and there is generally no transfer fee.

    ...

  • author
    Gary
    Aug 12, 2022
    I hit the wrong button when I put my…

    I hit the wrong button when I put my banking details in you got in contact with me when you realised and I fixed it. Still got my money on time. Thanks

    ...

  • author
    Mary
    Aug 12, 2022
    Easy to use

    Easy to use, good feedback on progress and very timely.

    ...

  • author
    KLB
    Aug 12, 2022
    It was quick and easy.

    It was quick and easy.

    ...

  • author
    Andre Chivell
    Aug 12, 2022
    Did my first transfer and had an XE…

    Did my first transfer and had an XE consultant in Auckland NZ who assisted me with the process. It was smooth and funds appeared in SA bank account the same day.

    ...

  • author
    Patrick
    Aug 12, 2022
    The money transfer was simple and went…

    The money transfer was simple and went through very quickly Five star rating

    ...

  • author
    SH
    Aug 12, 2022
    Helpful Customer Support by Telephone

    When I needed help to cancel a transaction, and to update the email address on my account, the customer service personnel on the telephone were extremely polite, helpful, and took care of the issue promptly. I'd highly recommend XE.com!

    ...

  • author
    Dermot Murray
    Aug 12, 2022
    I tried my first transfer - it did not work

    I tried my first transfer, it did not work, and I did not find that out until I called XE support. Even then they say they don't know what caused the failure.

    ...

  • author
    Thomas
    Aug 11, 2022
    All very frustrating

    All very frustrating. My account was suspended because I hadn't used it in several years. I was not informed and had to set everything up all over again. It took 3 hours at the computer because it was often unclear what you were asking for. Also, "you need to set up a new bank account" without any indication of which account and how to proceed. I was finally successful in setting up my account with the help of my Canadian Bank and was able to send money using my iPhone. Today I received a 3 day old email from XE indicating that I needed to submit documents that had already been submitted. Although I had received a receipt of my transaction the email indicated that they needed additional documents (the ones I had already send leading to my ACH approval) I had previously made a number of successful large transactions but recreating my account was a nightmare. Hoping that all is in order now and that everything will be smooth and mutually beneficial going forward.

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  • author
    John
    Aug 11, 2022
    Great service

    Great service. Everything worked properly on the website. No need to interact with customer service.

    ...

  • author
    Anita hurn
    Aug 11, 2022
    Great service was in my Spanish bank…

    Great service was in my Spanish bank account within 24 hours

    ...

  • author
    Sarojini Perera Amarawansa
    Aug 11, 2022
    Easy and good rates

    Easy and good rates

    ...

  • author
    Kevin Oram
    Aug 11, 2022
    Easy to check the rate and buy currency.

    Easy to check the rate and buy currency.

    ...

  • author
    Qasim Iqbal
    Aug 11, 2022
    Rubbish Service

    Had a very bad experience. I made the transfer to my Pakistani account and the agreed rate was Rs.289.7305 for £1. But on the same day, the rate was drooping and XE kept my money for 8 days and refunded the amount by saying the correspondent bank have a technical issue while it's just a lie. I tried to find out the reason for this, XE representative said we don't have any information. I faced about £400.00 financial loss on conversion and they don't bother. Never recommend it to anyone. UBL is the best exchanger.

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  • author
    Paul
    Aug 11, 2022
    Quick transfer

    Quick transfer, easy to use, thanks.

    ...

  • author
    Mr D Smith
    Aug 11, 2022
    First class and fast service

    Easily understandable instructions. Excellent communication by email at every stage.

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  • author
    Mrs G Sharma
    Aug 11, 2022
    Very efficient service

    Very efficient service. Good rates. Quick and easy service.

    ...

  • author
    Ebe
    Aug 11, 2022
    Your app is not easy to navigate and…

    Your app is not easy to navigate and yes I’m tech savvy

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  • author
    Mr Michael Cook
    Aug 11, 2022
    Full name of receiving bank was not displayed

    Full name of receiving bank was not displayed. The Chinese bank has stopped the payment and a correction letter needs to be sent. This happened last time and we thought that the website had corrected this. Very annoying as it is delaying the shipment of goods from the supplier.

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  • author
    Eamon Toman
    Aug 11, 2022
    Takes too long

    Takes too long

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  • author
    Roy
    Aug 11, 2022
    Excellent service

    Excellent service, very clear and easy to use facility. Used for past 8 years, not one problem.

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  • author
    KMcC
    Aug 11, 2022
    XE processed a large transfer amount…

    XE processed a large transfer amount seamlessly in less than 24 hours internationally. I would definitely use them again. No hidden fees and an excellent exchange rate!

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  • author
    Anthony
    Aug 11, 2022
    Quick and simple procedure

    Quick and simple procedure. Even upload identity documents via smartphone was straight forward. Transfer ordered on a Friday, received by recipient on the following Monday.

    ...

  • author
    Brian
    Aug 11, 2022
    Perfect

    As usual, my transaction was easy to do and everything worked perfectly. I've been using xe for many years and have always been very satisfied.

    ...

  • author
    Brooke
    Aug 11, 2022
    Great experience!

    It was straightforward, easy, and fast but also felt very secure and safe.

    ...

  • author
    Dr. Jon
    Aug 10, 2022
    My Mom Tried to Open an Account But their System Glitched And Permanently Banned Her

    This review is a bit different. Although i have an account with XE and its 10+ years old and i have a fairly descent respect for XE and their service, HOWEVER, when i encourage my mom to sign up too and was there to help her along i noticed the process broke down. Let me explain... So she (with me there) signed up, XE doesnt ask you to send any photo id details just yet. You have to initiate your first transaction (ie. do ur first trasnfer) before the XE system automatically emails to ask you to send them verfication docs (e.g. use your phone to take a selfie and drivers/passport). Anyway, i have my mom initiate a $1 transfer to a friend. So the process is set up but she doesnt get any confirmation email nor a verification request. It stays like that for 2 days. So i have her reach out to chat to say whats going on. Chat looks and is confused too so they cancel the $1 request and say that the system is confused and to send a larger amount. Ok fine but she will do it tomorrow. 3 hours go by and the XE automated system emails her to say her account is closed and BANNED. The email seemed to indicate that it thinks my mom was doing something fraudulent. Huh? She goes to ask why and they say they cant tel her why but her account is permanently closed due to suspicious activity. Recall, nothing was done except a XE rep cancelled the $1 transfer request so our side could initiate a large one --which we didnt just yet. Now, XE will not allow my mom to release that flag from her account and will not let her sign up again. I dont get it. She tried to explain that it appears to be a system glitch on their side but they wont have it. I dont get it. My account is fine and so when she needs to transfer to her friends i just do it for her. But to this day i still dont know XE wont allow her on when it was their error. So be warned when signing up with XE. It appears one can get permanently banned if you don't set a high enough initial transfer which triggers their verification system to ask you for details. My thinking is because the $1 was so low the verification system didn't care to ask my mom. And when the XE rep cancelled it, their system probably though my mom refused to give verification info and so it proceeded to close and ban my mom's account. I would find it funny if it wasnt for the fact that XE is permanently banning her for their error. Anyway, /rant off. I just feel bad for my mom because i recommended her and now she has bad thoughts forever about XE.

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  • author
    Shivaramakrishnan
    2 days ago
    I have not received my money till now

    Thanks for processing funds , though it took more time.

    ...

  • author
    Eugene Janssen
    Aug 10, 2022
    Very happy with XE's service

    Very happy with XE's service. Camilo was very helpful and he explained all the procedures in detail that I understood without any difficulties. Also better rates than the bank.

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  • author
    Magdy Ismail
    Aug 10, 2022
    Rip off

    Rip off, dis-honest and they never till you about deducted commissions

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  • author
    Jeffrey Cowell
    Aug 10, 2022
    Smooth as a babys bum!

    Smooth as a babys bum!

    ...

  • author
    Mark McHugh
    Aug 10, 2022
    Very professional- transaction…

    Very professional- transaction completed quickly and effectively

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  • author
    Elisabeth
    Aug 10, 2022
    Fast, reliable

    Fast, reliable service.

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  • author
    Steve P
    Aug 10, 2022
    Very quick and easy method of sending…

    Very quick and easy method of sending money abroad

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  • author
    Violeta Vilimaitiene order 3123924023453
    Aug 10, 2022
    Money transfer

    I made a transfer from one country to another. It was easy and fast.

    ...

  • author
    Timothy
    Aug 10, 2022
    Banking regulations getting ridiculous

    For the most part, this was as good an experience as ever, but the banking regulations are getting crazy. Sent ID, but had to resubmit twice, even after I had transferred the money from my registered account. In the end XE had my funds for over a day before they transferred it.

    ...

  • author
    Roro Sahel
    Aug 10, 2022
    Xe l’arnaque totale

    Xe l’arnaque totale , j’ai effectué un transfert, j’ai pas obtenu de code de retrait mais j’ai pourtant été débité sur mon compte , après je m’en rend compte qu’ils ont bloquer mon compte Xe J’ai donc demander à ce qu’ils retournent L’argent sur mon compte et jusque là, j’ai toujours pas reçu mon argent C’est vraiment décevant de votre part , j’espère avoir mon argent dans un bref délai

    ...

  • author
    Raphael
    Aug 10, 2022
    Excellent and very fast payment to my…

    Excellent and very fast payment to my supplier

    ...

  • author
    Graham
    Aug 10, 2022
    All good in the end despite significant hassle

    Had a bad experience with these people that came good in the end, thankfully. My money went missing and the communication was appalling until a key staff member escalated my issue, solved the problem and got me the money (thanks Melissa!). It took well over a week to resolve and I will think twice about using them again, although after many years use this is the first significant problem I've experienced

    ...

  • author
    Stuart
    Aug 10, 2022
    Australia to Canada in <24 hours!!

    The funds made it from me placing the order in Australia to the money being available in my daughter’s bank in under 24 hours - impressive!!

    ...

  • author
    MR NICHOLAS
    Aug 10, 2022
    I didn't receive emails confirmation of…

    I didn't receive emails confirmation of payment though I was able to see this in accounts on the website

    ...

  • author
    MARK
    Aug 10, 2022
    Quick service easy to use.

    Quick service and keeps sender and recipient informed of progress. Better exchange rate than the bank.

    ...

  • author
    Jai Bir
    Aug 10, 2022
    Totally unprofessional. Asking documents on each step also convey only half information.

    Terrible experience with these guys

    ...

  • author
    David
    Aug 10, 2022
    Money from UK to Spain

    Transferring money from UK to our Spanish account was very easy and effective.

    ...

  • author
    Colin
    Aug 10, 2022
    Prompt resolution

    The prompt resolution of a concerning matter was handled very well with both telephone and email assistance. The loss of one star is due to the initial lack of communication from XE that led to the problem in the first place.

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  • author
    MAREE
    Aug 10, 2022
    very easy to transfer...

    very easy to transfer...

    ...

  • author
    Stephen
    Aug 10, 2022
    Moving currency without a hassle

    Moving currency without a hassle is why I consistently use XE. Their app is highly functional. The process is easy and great communication via email as well.

    ...

  • author
    Guy
    Aug 10, 2022
    Great rates

    Great rates, fast and reliable service. Highly recommended.

    ...

  • author
    Warwick Beadle
    Aug 10, 2022
    Bank account debit and transfer time lag

    The process to create the transfer is very streamlined and easy to follow. The length of time between the funds being withdrawn from my Canadian bank account and the funds actually being transferred can be far too ling. I have allowed about 7 days between the time I "book" the transfer and it arriving in New Zealand and have on a couple of occasions missed paying my credit card bill in time.

    ...

  • author
    Ian Evans
    Aug 10, 2022
    Smooth and efficient

    Smooth and efficient. Very happy.

    ...

  • author
    Khawar
    Aug 10, 2022
    Excellent service

    Excellent service

    ...

  • author
    Susan
    Aug 10, 2022
    Within 24hrs the money I was sending…

    Within 24hrs the money I was sending was on its way to the destination.

    ...

  • author
    Mr. Conrad Chang
    Aug 10, 2022
    The rates were better than the banks

    The rates were better than the banks. The transaction took less than an hour end to end. All in all, great service at attractive rates!

    ...

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