XE Review

BySally HerigstadMar. 14, 2021

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

In a Nutshell

XE has been in business since 1993. The company is part of Euronet Worldwide (NASDAQ: EEFT), which processed $115 Billion last year as the third largest money transfer business in the world. XE has built a reputation for trustworthiness and reliability in its many years in business. XE lets you make online international money transfers anytime, to over 220 countries and in 139 currencies.

pros

  • Fast, easy online transfers 24/7
  • Enterprise-grade security
  • No transfer fees or monthly charges

cons

  • Bank transfers only, no credit cards or cash accepted
  • No transfers to and from the same currency
  • Customer phone support not available on weekends

XE XE Visit Site

What You Need to Know

Transfer fee No fees on transfers (third party bank fees and bank wire fees may apply)
Transfer time Usually same day if using wire transfer; generally two or three days if drawn from your bank account
Transfer types Transfer only to recipient’s bank; no cash pickup or delivery
Daily transfer limit Unlimited, transfer up to $500,000 USD online, or currency equivalent
Transfer purpose Personal or business
24/7 support No. Worldwide support numbers provide 24-hour support, five days per week.

XE Fees and Rates

XE does not charge transfer fees. XE makes money on the exchange rate spread—the difference between the exchange rate you pay and the day’s official exchange rate.

You may have to pay your bank a fee to wire money to XE, if that’s how you choose to make your payment. The third party bank where you send money or an intermediary bank may also deduct a fee for their service. XE cannot reimburse you for charges made by other parties.

How Does It Work?

You can sign up for XE Money Transfer in five minutes or less, in most cases. For security, XE may ask you for documents to prove your identity or your address. You can scan or take a photograph of your documents and upload them online.

After you have an XE Money Transfer account, follow these steps to make a transfer:

  1. Log in to your account.
  2. Select the currencies you want to exchange.
  3. Enter the amount of money you want to transfer.
  4. Enter the name and bank account information of the recipient.
  5. Confirm your method of payment (wire transfer, bank debit, or third party.)
  6. Agree to the exchange rate and total cost.

XE Money Transfer will send you an email or text message when they receive your payment, and another email or text message when they release your money transfer. After you receive the second notice, the recipient should receive funds in the recipient’s account within 1-4 working days.

You can always check currency exchange rates quickly on the main XE.com website, however this is the mid-market rate, not the rate you are offered when you make a transfer. If you set up a transfer while the markets are open, the exchange rate can fluctuate while you are setting up your transaction. You will be given an exchange rate, which you accept and lock in when you confirm your transaction. If the markets are closed when you enter your transfer, the rates do not fluctuate. They remain the same as they were when the markets closed.

To get the best exchange rate, which may be important when you are making a large transfer, you can set an XE Rate Alert. XE will notify you when the exchange rate between two currencies meets a set exchange rate, so you can make your transfer at that time. Alternatively, you can book a limit order online to buy or sell a currency when it hits a specific target rate. 

If you want to cancel a transfer for any reason, immediately call 1-877-932-6640 toll free in the U.S. and Canada. You may have to pay a

fee to have a transaction reversed.

How Long Does It Take?

The fastest way to transfer money through XE is by wiring money from your bank to XE. Most customers choose this method, because it generally allows them to transfer money by the end of the same day. However, be aware that U.S. banks generally charge fees for wire transfers. 

If you choose to have XE draw funds from your bank account, your transfer can take two or three days to be completed.

XE will confirm the payment date with you when you are setting up your transaction. This will be the earliest date XE can make your transfer.

After XE releases the funds, the beneficiary bank may take 1-4 working days to credit the funds to the recipient’s account.

XE Top Highlights

XE Money Transfer XE lets you transfer currency internationally, using the website or mobile app. You can check current currency rates and set up money transfers 24/7, to countries all over the globe.

  • Most transfers completed the same day
  • Quick, easy signup and use
  • Trusted for over 25 years, and part of one of the top money transfer businesses in the world
  • “Limit orders” let you buy or sell when currency hits a target rate
  • Rate alerts notify you when currency reaches a specific exchange rate
  • No transfer fees charged by XE
  • Ability to transfer funds to over 220 countries in the world

Customer Support

Follow the onscreen instructions to open an online account and make your first transfer with XE Money Transfer. If you have questions, you may find answers in the FAQ section of XE.com. 

If you still need help, or if you are having technical issues, you can call or email customer support. Send general email questions to currency@xe.com, or money transfer inquiries to transfers@xe.com. You can call customer support in the U.S. at 1-844-832-1367 between 9:00 am and 5:00 pm, Eastern Time. For additional contact information, see the Contact page of XE.com. Worldwide customer service support is available 24 hours a day, five days per week.

XE does not offer a customer service chat line at this time.

Privacy and Security

Nothing is more important with any money transaction than the assurance of your privacy and security. XE has been in business for over 25 years, and is part of one of the world’s largest money transfer businesses. XE is licensed as a Money Transmitter by the Department of Financial Services of the State of New York, and is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). XE is required to safeguard your funds and to segregate customer funds from those funds used in the business. 

XE has made commitments to protect your privacy, including collecting your personal data only for valid purposes, keeping it only as long as necessary and only for the purposes they told you about, and keeping it securely. You can see the complete privacy policy on XE.com.

Bottom Line

XE offers international transfers of currency to over 220 countries, as part of a group that is the third largest money transfer business in the world. It provides current currency rates and allows you to set up money transfers online 24 hours a day, seven days per week. You can use XE Money Transfer online, or download the XE Currency mobile app.

XE XE Visit Site

To compare more financial products and read more guides and reviews, visit BestMoney

XE customer testimonials

ExcellentReviews 44,372
TrustPilot is the world’s most powerful review platform, free and open to all.
Excellent
85%
Great
10%
Average
2%
Poor
1%
Bad
2%
  • author
    Denise
    8 hours ago
    Found this very easy to use

    Found this very easy to use. Money transferred quickly overseas. Would recommend.

    ...

  • author
    Mark Chatt
    21 hours ago
    Very pleased.

    Very pleased so far. Still learning.

    ...

  • author
    Cameron
    21 hours ago
    Always fast and very good prices.

    Always fast and very good prices.

    ...

  • author
    Mathieu Schtroumpf
    a day ago
    Une grosse arnaque

    Une grosse arnaque, cette société vend vos informations a d'autres partenaires...

    ...

  • author
    Lynette
    a day ago
    Straight forward and simple

    Straight forward and simple. My new email address and the system don't seem to want to talk to each other as the email of the transaction never comes through, despite the transaction being successful. I print the pdf version when in xe.com so no harm. Totally rate xe.com, good value for money

    ...