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Remitly Review

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Reviews 37,012

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Michael Graw
Michael Graw
May. 30, 20214 min read

Remitly summary

Remitly is a fast and affordable money transfer service for sending money around the world. Built with immigrants who need to send money home in mind, the platform excels for those who need a quick and simple way to transfer money internationally. Remitly doesn’t support sending money between developed countries. But it supports transfers to nearly 60 different countries across Europe, Asia, Africa, and South America.

Pros

  • Affordable transfer fees and competitive exchange rates
  • Supports nearly 60 countries globally
  • Fast international transfers

Cons

  • You can’t transfer between developed countries
  • Not all payment methods are available in all locations
Remitlyat a glance
4.0

Editorial score

Fees?

% of transfer or flat rate

4.0

Transfer time

Same day

4.0

Customer service

Only digital support

3.0

Security

Regulated and encrypted secure transfers

4.0

Online and mobile experience

Excellent site and app with thransparency of rates, mobile transfers and transfers from credit cards as well as bank accounts

5.0

Remitly Fees and Rates

Remitly offers fast and competitively priced money transfers from 16 send or “origination” countries to 57 receive or “destination” countries around the world.

Remitly’s fees can vary greatly depending on where you need to send money to and how fast you want it to arrive. 

As an example of how rates are determined, let’s look at sending money to the Philippines. In this case, sending money by bank transfer (which takes three to five days) is free if the recipient receives Phillipine pesos rather than US dollars. If you pay by debit card for an Express transfer, it costs $3.99 to send less than $1,000 or the transfer is free if you send more than $1,000.

If you want your recipient to receive dollars rather than pesos, however, the fees can be steep. Sending $1,000 in dollars costs $25.99 for Express delivery or $10.99 for an Economy transfer. 

Transfer fees vary between countries so we’d recommend checking the cost for the specific country you want to send money to after downloading the app.  Sending money to Ghana, for example, costs $4.99 for Express and $3.99 for Economy. Whereas sending money to Bangladesh costs $4.99 for Express and $2.99 for Economy.

It’s also important to note that Remitly adds a margin when calculating the exchange rate you will receive for your transfer. However, Remitly’s exchange rates are competitive and are typically only between 0.5% and 2% worse than mid-market rates, which means it is still a cost-effective solution for transferring money home. 

There’s no way around this fee when using Remitly and this is how the company makes money on low-fee transfers.

How Does It Work?

Remitly enables you to send money from 16 origination countries to 57 countries around the world. Each country has its own page on the Remitly website and in the app, so you can look up the current exchange rate and all transfer fees and options.

To sign up with Remitly and initiate a transfer, simply follow these steps:

  • Create a new account online and choose a username and password. Make sure it’s secure since you’ll be linking payment information.
  • Choose a country, recipient, and transfer method. Remitly will display a guaranteed exchange rate and show you all fees associated with your transfer.
  • When you’re ready, hit ‘Send.’ You can track the status of your transfer through your online account and Remitly will notify you when the transfer is complete or the money is picked up.

Note: Remitly also offers mobile apps for iOS and Android that you can use to initiate and track transfers.

How Do I Pay?

In most countries, you can fund your transfer quickly and easily via debit/credit card or bank deposit. You can also choose how your beneficiary receives their funds. Recipients can receive money via their bank account, cash pickup, home delivery or mobile wallet - however not all options are available in every country, so check online or in the app that they have the option you need.

How Long Does It Take?

There are two speed options when sending money: Express and Economy. Express might cost you slightly more, however funds will be received within minutes of making a transfer. With the Economy option funds can take between 1 and 5 days, but you’ll save on transfer fees. Remitly has a 100% satisfaction guarantee, so if you don’t receive your money on time you’ll get your fees back.

Remitly Top Highlights

  • Wide Range of Countries: Send money to 57 countries around the world across 4 continents - Europe, Africa, South America, and Asia.
  • Two Transfer Methods: Transfer instantly with Express or save money on fees using the Economy transfer option.
  • Low Fees: Transfers in local currencies are often inexpensive and the exchange rate margins are low.
  • Local Currency or US Dollars: Send money in the local currency or transfer US dollars (only available in some countries).
  • Cash Pickup: Thousands of cash pickup locations worldwide for recipients without access to mobile banking or e-wallets.
  • Tracking: Easily check the status of your transfer through your Remitly account.
  • 24/7 Support: Get in touch with Remitly’s support team around the clock.

Customer Support

Remitly currently offers live chat support 24/7 in English, French and Spanish, and phone support 24/7 in English and Spanish. The company’s website also has a useful help center. You’ll find articles covering everything from transfer limits to tracking funds.

Privacy and Security

Remitly is trustworthy and takes a number of steps to make its service more reliable. To start, the platform offers an on-time guarantee. If your transfer takes longer than expected, Remitly will refund your transfer fee (but not the exchange rate margin). Remitly also enables you to secure your account using two-factor authentication to prevent unauthorized transfers.

Bottom Line

Remitly is designed to make it easy and affordable to send money to family and friends around the world. The service is built with migrant workers and immigrants with family abroad in mind. The fact that recipients can pick up cash as well as receive it in their bank accounts is a huge plus, as is the ability to choose between Express and Economy transfer speeds. Remitly also keeps its fees fairly low, which is a major advantage if you’re sending money with any regularity.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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  • author
    Roberto
    Jan 01, 1970
    Customer Service Head Office timing…

    Customer Service Head Office timing 9AM-8.30PM Phone number+1(8OO) 58O-6641.for help on money transfer@ Remitly Customer Care.

    ...

  • author
    Bernhard Bürgin
    Jan 01, 1970
    Furchtbarer Laden

    Furchtbarer Laden. Kann Euch nur empfehlen, die Finger von diesem Unternehmen wegzulassen. Habe 3 Überweisungen getätigt, wie ich sie vorher viele Jahre über Azimo getätigt hatte. Dann hat man mein Account gelöscht- ohne Angabe von Gründen. Komm mir vor wie ein Schwerverbrecher. So geht man im Jahr 2022 nicht mit Kunden um. Deshalb- Finger weg

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  • author
    Ronny Heinrich
    Jan 01, 1970
    Komischer Verein

    Komischer Verein, besser Finger weg! Jahrelang Geld mit Azimo ohne Probleme überwiesen, und die sagen Konto gesperrt wegen ungewöhlichen verhalten, Grund können sie nicht nennen.

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  • author
    Shalton dsouza
    Jan 01, 1970
    It's a great platform for seafaerers to…

    It's a great platform for seafaerers to send money in thier own country account. It's accurate and the rate is nearly to market rate. The only draw back is we can't upgrade the tier.

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  • author
    angry customer
    Jan 01, 1970
    really disappointed with Remitly's…

    really disappointed with Remitly's customer service im having a funeral in back-home my fiancé's aunty just passed away in Sri Lanka and i was sending some money to give my condolence and support to my fiancé's family, and middle of the night we trying to send money and they put the fund on hold, and its asked me to do the account verification, even though i been using it always, and i did that was still on hold so it asked me to contact their customers service and i been transferred to a agent, first agent was very gentle and he identified the need and he was sending me through their transfer to one horrible person she's so bad attitude and hung up on me and made me cancel the transaction and she suppose to transfer me with manger or supervisor in duty instead she hung up on me, my family and I are going through so much worried and issue due to the loss meanwhile if i couldn't able to provide them the money what is the use? all i asked her what's the step she can help to send the fund? and asked her to speak lauder its almost 1 am at my time and imagine if a lazy girl speaking very quiet its irritating when you are in emotionally broken and your money is stuck … now she cancelled my transaction and she couldn't deposit my money back same day .. she wasn't even showing me empathy or sympathy of my loss and she was not even understood my situation and didn't even willing to support me or resolve my issue right away and her attitude was not professionally handled and i suggest Rimitly not to hire people behave like this and dishonor your valuable customers, she wasn't very apologetic, then only i can provide my family on right time before they do the final rituals at the funeral, very very disappointed was not supportive team to be on the front line very upset and sad

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  • author
    Nach G
    Jan 01, 1970
    Poor customer service, worst money transfer experience

    Remitly customer service scheduled a call back with me but I never received the call. They deduced the money from my account and have been giving me ambiguous information about the status of the transfer. One representation said that she will be able re-initiated the transaction and when I called later, another one said that they won't be able to do that.

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  • author
    Tamila Kobakhidze
    Jan 01, 1970
    Überweisung

    Finger weg! Ich habe das Geld ins Ausland überwiesen. Das Geld wurde storniert, das ist ja ok. Das Problem ist, dass Remity das Geld trotzdem abgebucht hat. Das Heißt: ich habe das Geld jetzt weder auf meinem Konto noch im Ausland. Ich habe Emails geschrieben, gechattet, telefoniert aber alles erfolglos!!! Seit 10 Tage warte ich auf meinem Geld aber Remitly behält das Geld und ist nicht in der Lage zurück zu überweisen bzw erstatten oder einfach ins Ausland schicken. NIE WIEDER!!!

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  • author
    Pichet Nachairit
    Jan 01, 1970
    Aus meiner Sicht sollte diese App nicht…

    Aus meiner Sicht sollte diese App nicht verwendet werden, ich habe bereits Geld überwiesen, ich habe nach 10 Tagen gekündigt und ich habe mein Geld immer noch nicht zurückbekommen. Und das Schlechte an dieser App ist, dass beim Stornieren von Geld keine Antwort per E-Mail oder das Versenden von Nachrichten an Kunden erfolgt, um zu wissen, wo sich das Geld gerade befindet und wann es zurückerstattet wird.

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  • author
    Minde
    3 days ago
    Niestety ale wybrałem ich z polecenia…

    Niestety ale wybrałem ich z polecenia azimo. Dwa przelewy ekspres płatność kartą zrobili szybko. Trzeci zrobiłem też w ten sam sposób i też w piątek rano. Dziś poniedziałek a przelew nie dotarł,status w drodze. Obsługa klienta ściema, zapewniał że przyspieszy wypłatę,na e-mail dostanę bonus w ramach przeprosin. I co? I nic. Dalej to samo. Nie polecam. Lepiej stracić na kursie u konkurencji ale szybkość gwarantowana. Wypłata w ten sam dzień, znaczy w ten sam dzień. Remitly never more.

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  • author
    Shahid Pervaiz
    3 days ago
    I sent money to my daughter she need…

    I sent money to my daughter she need urgent money she is sick but she didn’t receive i call Remitly customer service she said our partner hold my money next time i no need your service thanks Remitly even i don’t recommend any one

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  • author
    Alexandra Alvarez Gomez
    Sep 24, 2022
    Worst service

    Worst service, scam and they do not help to solve the problem. Customer service always trying to say something else, supervisor never call back, had more then 9 call and no solution

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  • author
    customer
    Sep 23, 2022
    These guys took almost $5k out of my…

    These guys took almost $5k out of my bank account without my approval.

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  • author
    Gewitter Wolke
    Sep 23, 2022
    Katastrophaler Geldtransfer

    Katastrophaler Geldtransfer. Erst gab es Probleme mit meine Personalien. Dann sollte ich eine Nummer von Remitlly anrufen. Diese Nummer war ungültig. Dann bekam ich irgendwann einen Anruf von Remitlly. Die Kommunikation war sehr schwierig. Keiner sprach deutsch. Dann wollte man wissen woher das Geld kommt obwohl ich das vorher angegeben hatte. Dann wollte die Dame wissen was der Empfänger mit dem Geld vor hat. Das geht ja wohl keinem was an was meine Familie in der Heimat mit dem Geld macht. Nach über 1 Woche war das Geld immer noch nicht auf den Philippinen. Und sie brauchten das Geld dringend für einen Arztbesuch. Ich kann nur empfehlen diesen Anbieter nicht zu wählen. Hier funktioniert gar nichts.

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  • author
    Nabil Cleaning
    Sep 23, 2022
    THIS COMPAGNY ITS A SCAMMER COMPAGNY

    THIS COMPAGNY ITS A SCAMMER COMPAGNY I HAVE SEND 2700POUND FROM 13 SEPTEMBRE, THEY STILL CANT FOUND WHERE IS THE MONEY, THIS COMPAGNY ITS 100% SCAMMER BE AWARE EVERYONE !

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  • author
    Petra
    Sep 22, 2022
    Sehr empfehlenswert

    Sehr zufrieden, immer hilfsbereit und bemüht schnelle Lösungen zu finden, wenn es Probleme gibt. Geldtransaktionen werden problemlos sofort erledigt. Günstige Gebühren. Sehr empfehlenswert!

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  • author
    Yerelin Morrobel Ortega
    Sep 22, 2022
    Malísima App en cuanto Servicio al…

    Malísima App en cuanto Servicio al cliente a de referirse. Resulta que me “suspendieron” mi cuenta de Remitly por actividad sospechosa. Llamo para que me resuelvan ese problema con mi cuenta, resulta quien me atiende por primera vez con ese caso me dice que no se puede eliminar mi tarjeta de débito de esa cuenta porque según ellos está “suspendida” y que a parte no puedo volver a poner esa misma tarjeta porque está en una cuenta “suspendida” según ellos y que no hay más solución. Segunda vez que llamo y quien me atienda esta vez, si me dice que puedo abrir un caso para recuperar cuenta, con una duración de 72 horas. Supuestamente me abrieron el caso y me estarían llamando o enviándome un correo, cosas que nunca recibí. Pasaron semanas y hoy decidí llamar de nuevo y lo único que supieron decirme es que el “Departamento de Protección al Cliente” tomó la decisión de no re-abrirme la cuenta 🫠. Ahora no me pueden eliminar mi tarjeta de esa cuenta supuestamente “suspendida” y no puedo agregarla en una cuenta nueva, porque ya está en una cuenta. 🤡 Y todo eso siendo yo la que les verifique todo los requisitos que me piden.

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  • author
    Alonso Ayala
    Sep 22, 2022
    Muy buen servicio lo recomiendo

    Muy buen servicio lo recomiendo

    ...

  • author
    Hai Mei
    Sep 22, 2022
    Great

    First time great experience.Hope this time as well.

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  • author
    Alexander Eberhardt
    Sep 22, 2022
    Absolut zuverlässg.

    Absolut zuverlässg.Habe ich jetzt mehrmals benutzt und bin voll zufrieden.

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  • author
    Maksat Owezow
    Sep 21, 2022
    this is a very good program

    this is a very good program, you can send remittles by the program

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  • author
    IH B
    Sep 21, 2022
    I used remitly quite few times and…

    I used remitly quite few times and their money transfer rate to Bangladesh has gone from bad to worse. And the rate they show it's only for first 1000 pounds. The rest whatever amount you send is much less than first 1000. I was a regular customer for Azimo and used them more than 4 years. Wanted to use remitly and it's not good at all!!! In contrast, Worldremit and Ria is much better option. Guys just compare before sending money. You can save a lot just spending few extra minutes on comparison. Now I am a Ria customer coz of remitly's low exchange rate and high charge on transfers.

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  • author
    Lina Ospina
    Sep 21, 2022
    Rápido, sencillo y fiable

    Excelente aplicación para enviar dinero y muy rápido, para urgencias igualmente es rápida el envío de dinero

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  • author
    Lukasz
    Sep 21, 2022
    So easy so quick so simple ...no stress at all... absolutely love it

    So quick.,. so easy...so simple .. plus.. no stressfull. ...if something mess up. You will get help,... absolutely perfect.lukas regards

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  • author
    Meshack Bobo Moyo
    Sep 21, 2022
    The best of the best,You guys made my…

    The best of the best,You guys made my life very easy at sea..It is very easy to transfer money back home and it does not take long to reflect..

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  • author
    Paula Q.
    Sep 21, 2022
    Muy mala

    Muy mala, la primera vez fue estupendo, pero la segunda vez tenía que enviar dinero urgente y me devolvieron el dinero y en mi perfil de Remitly no decía cancelado, ademas que en chat para contactarlos no son claros.

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  • author
    Sakina Yusufali
    Sep 21, 2022
    I used them for first time and…

    I used them for first time and excellent informative and fast service. Will definitely be using them again

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  • author
    Ruby Castrejon
    Sep 21, 2022
    Excellent App

    Excellent App! I love Remitly. I have been using it for many years. It really saves me a lot of time. I love the rates they have and the affordability. I recommend it 100%.

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  • author
    Keith Wilson
    Sep 21, 2022
    Fast transfer to my friend in Sri Lanka…

    Fast transfer to my friend in Sri Lanka - he was surprised that it was in his account so quickly!

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  • author
    Roland
    Sep 21, 2022
    highly recommended

    absolutely top fast processing and shipping and if there are problems, they will help you personally, like with my problem

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  • author
    Martin Romero
    Sep 21, 2022
    Very reliable application and I like it!

    Very reliable application and I like it!

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  • author
    Marisal Gabriel
    Sep 21, 2022
    Ganz einfach sehr schnell und zuverlässig!

    Ganz einfach sehr schnell und zuverlässig, Geld Ausland zuschicken!!! Ich bin sehr zufrieden.

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  • author
    dragos cojocaru
    Sep 21, 2022
    just great service

    just great service, so far i look for long time as a service user keep your service the same and you will keep me as a customer

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  • author
    Didier Laurent
    Sep 21, 2022
    Rapide

    Rapide, sérieux

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  • author
    Canaan Nhidza
    Sep 21, 2022
    More commission than expected

    The Aplication is very ifficient because you have all the options you need. It doesnt take time to resolve something if you have made a mistake eg if you misspell or write an incomplete name, you can easily resolve that on your own without having to call customer care like mukuru.you are shown the stages of your transaction as you go which is brilliant. The only disadvantage with Remitly is you are charging too much commission. With mukuru you always pay less than what you are sending including costs but with remitly sometimes you pay more than the what the end user gets.

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  • author
    Geir Hammer
    Sep 21, 2022
    Remitly will close your account for no obvious reasons and refuse to say why

    Signed up as a new client today and sent some money to my sister-in-law. The sign up procedure was easy and the creation of transfer the same. However their review phase declined the transaction 5-10 minutes later and suspended my account. Allegedly due to suspicious activity. After contacting customer service the official reason was compliance issues. Remitly review team refused to answer why or what I was not in compliance, just referred to a user agreement. I have read the user agreement several times now and I am obviously not in violation to any of it. I'm just an ordinary bloke you know. I can not recommend Remitly to anyone. Customer service is weak and refunds takes forever.

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  • author
    Jimmy K. Odong
    Sep 21, 2022
    I love Remitly my only concern is that…

    I love Remitly my only concern is that there rate is a little bit lower than sandwave which is a competitors and they don’t have any fees for express sending of funds. Just something to think about

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  • author
    Carmen Buenaventura Dionisio
    Sep 21, 2022
    So fast & reliable

    The first time I learned about remitly thru a friend, I was hesitant in sending money. But when I started sending & easily received by my cousin priest & my grand daughter,my doubt was easily vanished.so fast & reliable service. Thank you so much,remitly!

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  • author
    Marta Borszcz
    Sep 21, 2022
    Porażka

    Zaaplikowałam o zwiększenie dziennego limitu i wyskoczył komunikat o pomyślnym rozpatrzeniu wniosku i moge dokonać transakcji, jednak przelew może być opóźniony o godzinę lub dwie w związku z zatwierdzaniem dokumentów. Przelew zrobiłam po czym dostałam telefon ze moj wniosek został odrzucony a przelew unieważniony. Pieniędzy po 2 dniach dalej nie mam z powrotem na koncie. Nie polecam i więcej nie skorzystam z tych usług

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  • author
    Jesus
    Sep 21, 2022
    Simply The Best!

    Simply The Best!

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  • author
    customer
    Sep 21, 2022
    Exchange rate was better

    Exchange rate was better than WorldRemit and first transaction was fee-free. Money arrived promptly.

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  • author
    Brahim ilougui
    Sep 21, 2022
    Warum Wechselkurs für neue Kundenn ist…

    Warum Wechselkurs für neue Kunden ist sehr gut als Stammkunden (Marokko) ......daher suche ich nach einem anderen Anbieter. Viel Erfolg.

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  • author
    Fiji Kido
    Sep 21, 2022
    Simple and easy

    Great experience on your first transaction the fee is free, overall it’s simple and easy to use and way better than western union because you get the rates and doesn’t changed compared to the western Union app and going into a store to send money back home using western union

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  • author
    Edgar
    Sep 21, 2022
    Me gusta su servicio rápido y ágil…

    Me gusta su servicio rápido y ágil estoy muy feliz de trabajar con ustedes buena experiencia.

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  • author
    Hal Parsons
    Sep 21, 2022
    Everything anyone could want when it…

    Everything anyone could want when it comes to sending money we get it down to family friends or whoever quick fast and complete

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  • author
    Emilio Molina
    Sep 20, 2022
    Excelente fácil y rápido

    Excelente fácil y rápido

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  • author
    Rizwana Qadir
    Sep 20, 2022
    Very good experience so esy and fast…

    Very good experience so esy and fast sending such as amazing app nice one

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  • author
    Hina S
    Sep 20, 2022
    It was fast and very convenient

    It was fast and very convenient. With lot of payment options. I highly recommend it.

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  • author
    CHC
    Sep 20, 2022
    Good to sen money for my country

    Good to sen money for my country

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  • author
    Charles W Baker, Jr
    Sep 20, 2022
    Disappointed

    Due to the system keeping previous started transfer, the system used a previous stored credit card versus allowing me to put my bank information in. I lost a lot of money in exchange rate. I notified the company as soon as I hit the send button and was assured that since it was a weekend that the letter of reversal was sent and it shouldn't be a problem. 4 days later to this day, the money has been deposited into the recipients account and available for pickup. I would think that the banks that they partner with would honor a response for return. To prevent this either erase your information each time, or if it asks you to continue a transfer say no and start a new one. Overall if it wasn't for this experience of storing information I think it is great to have this sorry

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  • author
    Theophilus Nketiah
    Sep 20, 2022
    Excellent service

    Excellent, trustworthy and professional service. I have been using this app to send money back home in Africa to help my folks and a family house renovations for about a year now and, everything has gone on perfectly fine ever since. The money goes through my bank account and has never had any adverse experience whatsoever. I have nothing but positive things to say about the service of Remitly. The rate is good and the money gets there on time as promised. I have never had any problem dealing with their customer service personnel either.

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  • author
    Miguel Del Real
    Sep 20, 2022
    my personal experience with remitly ie…

    my personal experience with remitly ie very good so far no problem they explain how much is going to be for the transaction before you do it and if you do more than $500 dollars the transfer is free yes they pay the dollar a little lower but I understand they have to make profit I have no problem

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  • author
    Hasanka Rupasinghe
    Sep 20, 2022
    Do not use this scammer to transfer…

    Do not use this scammer to transfer money. They are stealing money from people. Staff appear in the chat with their nick names. No one takes responsibility for the transaction. Every day, everyone says cheating words only for a few days or more than 24 hours. Remitly is a scammer. Do not waste your time and money dealing with them.

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  • author
    Jose Garcia
    Sep 20, 2022
    Fast, Accurate & Secured

    My brick and mortar banks as well as my online banks wouldn’t process international transfers. Remitly definitely saved me money & aggravation by sending money safely, accurately & timely. I would 100% recommend Remitly to anyone who needs their services.

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  • author
    Mohammed Khan
    Sep 20, 2022
    Best remittance service

    I have been using different money transfer services including my bank over several years. I found Remitly to be the the simplest, fastest, most reliable and competitive service.

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  • author
    Alexi Ocampo
    Sep 20, 2022
    Very easy to send money to Mexico

    Very easy to send money to Mexico

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  • author
    hector gomez
    Sep 20, 2022
    OUTSTANDING JOB!!!…

    it was very easy to navigate.the money got there fast.Outstanding job.

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  • author
    Verônica Valle
    Sep 20, 2022
    Excellent and trustable app

    Excellent and trustable app

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  • author
    Mr Zaikouw
    Sep 20, 2022
    It’s been almost 10 days since I…

    It’s been almost 10 days since I transferred funds with bank deposit paying through debit card using Remitly. The money was supposed to be delivered the same day, and everyday I’m connecting with an agent, everyday they telling me the same thing, your money will be available without 24 hours. This transfer was very important and it’s very frustrating to me. Some are telling me the bank partner replied they will proceed by tomorrow morning other are telling the bank transfer said they are still verifying the process, after MORE THAN A WEEK …

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  • author
    Zan M
    Sep 20, 2022
    Please steer clear of this disgusting scam artist company…

    Please steer clear of these disgusting scam artists hiding under the guise of transfer agents.They don't even deserve any stars and shouldn't be allowed to operate as they keep stealing people's hard earned money. I tried to send money £156 equivalent(Transaction id R51887756879) to my brother for the first time to South Africa with this scam of a money transfer service and they claimed that it was rejected by the company or his bank after contacting them to query why he hadn't received the money 3 days after sending it?? I was then advised to send it as cash which wasn't what I wanted then they agreed cancel it as requested. However, the chat function just stopped working when I tried to query when they'd give me my money back. Unfortunately a few minutes before finding this out I'd sent another £30 equivalent (R15593304403) and when I asked to cancel it the customer consultant claimed it had been received by their partner and they'd emailed them so I'd have to wait and hear from them, otherwise if I tried to cancel the 2nd transaction then I'd need to wait 7-10 working days for a refund. I'll have to contact my bank and report these scammers because they've now blocked my Remitly account "for security reasons" and now I can't login. I suspect because they want to avoid my request for a refund. The funny thing is that shortly after I had to send the money through WorldRemit as it was needed urgently, and my brother received the money a few minutes later via bank transfer even though these had been holding the funds for a few days up till now. I want my hard earned money back!!

    ...

  • author
    Sid
    Sep 20, 2022
    This company is a dodgy company

    This company is a dodgy company. They show one rate and transfer in another rate.

    ...

  • author
    Ram
    Sep 19, 2022
    Frustrated with adds to remitly

    Frustrated with adds to remitly

    ...

  • author
    Sabrina Matsubara
    Sep 19, 2022
    Contradictory or lack of information

    Contradictory or lack of information. Please avoid stress or delay with a not trustful company. Let it go and be happy. In the Remitly App the second name is “(optional)”, contradictory information if they stopped the transfer to confirm the name. I have tried by text message, emails, they sent email saying to check common questions and answer (they have a option to edit that in the app), but the app doesn’t allow you to edit the name! It seems they delay it as much as possible, I sent email to edit the middle name, they can’t do it by email, asked me to call there because the transfer is on hold. I called them, they can’t edit it, it is already with Red Pagos. (How? If the name needed to be confirmed), the attendant can't edit or cancel it, I need to contact Red Pagos. She can send an email to them and they will reply in 24 to 48h. I sent the transfer 8 days ago, and until now I am not sure if they will receive it or cancel it. Too much time spent on txts, emails, calls, and delay. It is not worthy. It seems they don’t want to help the client and doesn’t make sense they took the money from my account and as a client I need to call other company and check where is the money or they don’t know WHEN the money can be delivered. I understand there is a process and requirements by law, but is not clear and they could be more directly and give us more reliable information. Thank you.

    ...

  • author
    Edwin
    Sep 19, 2022
    Excelente

    Excelente, claros y cumplidos

    ...

  • author
    Emad
    Sep 19, 2022
    Trusted money transfer to…

    timely trusted money transfer to support my family

    ...

  • author
    Jose Robles
    Sep 19, 2022
    TODO EXCELENTE

    TODO EXCELENTE, MIL GRACIAS

    ...

  • author
    MR Bruno Leao
    Sep 19, 2022
    Avoid at all cost

    Send the money and they promised deliver in 2 hours, but now asking a lot of documents that it should have asked when I registered with them, the only thing that they want is you to send the money to them and (hold it) making excuses why the money is taking so long to reach the destination, and if you want to cancel they will return your money in unbelievable 10 working days, which means I don’t have my money in two weeks, that’s RIDICULOUS. Avoid it guys at all COST!

    ...

  • author
    Maritxy R.P
    Sep 19, 2022
    Lo que no entiendo que la primera cuota…

    Lo que no entiendo que la primera cuota te cobren 3 con algo y después la segunda te suben la cuota para eso me quedo con la empresa donde siempre envió dinero porque lo que buscamos economía no que la primera ves te cobre tres con algo y la segunda sube la cuota a cuatro con algo

    ...

  • author
    Erik
    Sep 18, 2022
    1000€ Sendung nach Mexiko

    Habe 1000€ für einen sehr günstigen Wechselkurs und ohne zusätzliche Kosten nach Mexiko geschickt. Das Geld war innerhalb von wenigen Stunden auf dem Konto. Meine einzige Erfahrung war somit sehr positiv :)

    ...

  • author
    Mumtaz Ahmed
    Sep 18, 2022
    Always Good rates and excellent service

    Always a better rate of transfer than other money exchangers. I was particularly thankfull to Remitly for not charging its customers any fees to send money to their loved ones in Pakistan during the floods. Keep up the good work

    ...

  • author
    Angelica Corona
    Sep 18, 2022
    Superrrr

    Hasta ahora me ha funcionado super bien, rapida y facil.

    ...

  • author
    Dani J
    Sep 18, 2022
    Third Class Service x 100,000,000

    Third Class Service x 100,000,000 I had a very bad experience with Remitly so far. Used them for the first time and my transaction is still in progress. Have spoken with their 6 consultants in the last 5 days and uploaded the required documents thrice for review but all in vain. Their staff gave false promises and in some instances ended the conversation abruptly. Requested a transfer from Australia to Saudi and now it’s been 4 days. God knows where my transaction is now. Trust has not been restored yet Matt Oppenheimer. I will try not to use Remitly again.

    ...

  • author
    John Doe
    Sep 18, 2022
    Caribe Express in Sousa Dominican…

    Caribe Express in Sousa Dominican Republic treats you like a criminal requiring a Passport and a second form of photo Identification and prolongs you from recieving your money in a timely fashion.

    ...

  • author
    Nelson Alexander Bernal
    Sep 18, 2022
    Great!!!

    Buen servicio

    ...

  • author
    Gelin otero flores
    Sep 18, 2022
    Fácil y rápido las remesas llegan casi…

    Fácil y rápido las remesas llegan casi al instante!! Recomendado

    ...

  • author
    Victoria Evans
    Sep 18, 2022
    Just love the speed with which money…

    Just love the speed with which money trànsfer are made

    ...

  • author
    Andy Gaona
    Sep 18, 2022
    The easiest way of sending money…

    The easiest way of sending money abroad. If there's anything you need support. The customer service assistance is great they support you in every need.

    ...

  • author
    Jonathan Tan K B
    Sep 18, 2022
    Terrible experience

    Terrible experience, revived credit card notification that the amount was charged but remitly reply was need more info. Using chat to feedback but wasted 20mins to keep repeating to 4 different agent on the issue. Terrible system and bad customer service as well.

    ...

  • author
    Chris Percival
    Sep 18, 2022
    A recent joiner

    A recent joiner, after repeated frustrations with other platforms, at present no praise is high enough Keep up the good work! Chris Percival ( two years working in Uganda in the mid sixties, and now a regular visitor to Kenya)

    ...

  • author
    Carina Jones
    Sep 18, 2022
    I enjoy using gcash to send money to…

    I enjoy using gcash to send money to the Philippines. It is fast and easy, especially for small amount I send to my relatives to give little help, and it is free.

    ...

  • author
    Jim Pascua
    Sep 18, 2022
    Quick and so simple!

    Quick and so simple!

    ...

  • author
    Hivong Ivy
    Sep 18, 2022
    5 star

    Easy to use and fast delivery

    ...

  • author
    Guillermo Arauz
    Sep 17, 2022
    good service

    I was recommended this app by a friend and I very happy

    ...

  • author
    west silver service taxi
    Sep 17, 2022
    Very good service.!

    Very good service.!

    ...

  • author
    Monika
    Sep 17, 2022
    Szybko i prosto

    Pierwszy przelew zrobiony.Wszystko działa bez zarzutu.Polecam.

    ...

  • author
    customer
    Sep 17, 2022
    Love using this method of sending money to MexicoWe have my mother in law in Mexico and…

    We have my mother in law in Mexico and we enjoy using this method for sending her money to Mexico and making sure that she gets it when she need it. We love the cost for using this service also.

    ...

  • author
    Asmae Yakoubi
    Sep 17, 2022
    C'est la meilleure application pour…

    C'est la meilleure application pour transférer l argent elle offre le meilleur taux de change je valide

    ...

  • author
    Jérômeb
    Sep 17, 2022
    Je suis très satisfait du service :

    Je suis très satisfait du service : - Possibilité d'envoyer de l'argent vers de nombreuses destinations, dans les différentes devises et avec un grand choix de banques cibles. - Très flexible : possibilité de modifier le transfert en cas d'erreur - Frais raisonnables - Délai d'envoi rapide - Un service client disponible, à l'écoute et réactif.

    ...

  • author
    Jose
    Sep 17, 2022
    Easy to send

    Easy to send, easy for loved ones to receive,easy to track! Fees are cheaper that other companies and less hustle if you use the app.

    ...

  • author
    Uwe Koehler
    Sep 17, 2022
    Bisher immer reibungsloser Ablauf!

    Bisher immer reibungsloser Ablauf!

    ...

  • author
    Thomas Tilson
    Sep 17, 2022
    Almost impossible to send money to KENYA…

    It was easy to send money to another person in the United States, however, when I tried to send money to KENYA, their anti-fraud procedures were so complicated that it never really worked

    ...

  • author
    Joseph Cullen
    Sep 17, 2022
    My wife is in the Department of Justice…

    My wife is in the Department of Justice Cebu City Philippines and Azimo recommended to me to try Remitly. I have been a consultant for years in Ireland and I recommend this company 100%. I transferred money from Ireland to the Philippines and it was handled efficiently and with great speed. Hooray Hooray Hooray I have found a company that is brilliant in every way.!!!!!! Well done guys. I am going to forward my review to every Filipino I know in Ireland so they can share in my delight.

    ...

  • author
    Grace
    Sep 17, 2022
    Reliable and efficient

    Reliable and efficient

    ...

  • author
    Bill Coyote
    Sep 17, 2022
    perfect

    Perfect service with home delivery even faster than expected

    ...

  • author
    Bruce
    Sep 17, 2022
    I sent money to my daughter in Cebu and…

    I sent money to my daughter in Cebu and it has been claimed by some else. Remitly seem to not care why. Time to find another service company

    ...

  • author
    Łukasz Prądzyński
    Sep 17, 2022
    Jestem bardzo zadowolony

    Jestem bardzo zadowolony! praktycznie nie zdążę się wylogować a pieniądze mam na koncie.Przelicznik dobry i za przelew też jest ok polecam!!!

    ...

  • author
    Jovel dela Cruz Arquero Doming
    Sep 17, 2022
    Trusted, easy and fast.

    5 stars. Trusted, easy and fast. Never failed me since i start using it. I even got reward by sharing this to my relative/friends. Thank you Remitly. God bless and more power.

    ...

  • author
    wilfred macabulous
    Sep 17, 2022
    Reliable and trustworthy excellent service

    Easy way of sending money overseas reliable and trustworthy

    ...

  • author
    Mark Burton
    Sep 17, 2022
    Fast and easy good service

    Fast and easy good service

    ...

  • author
    Gary Ring
    Sep 17, 2022
    Fast money transfer.

    Courteous, helpful Rep. who helped me to make a much faster transaction in getting my money into family Bank Account in Cebu Philippines.

    ...

  • author
    Dyna Jeannette De Asis
    Sep 17, 2022
    Great help.

    Great help. Awesome service.

    ...

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