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OFX Review

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Reviews 4,732

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BestMoney Staff
Bestmoney Staff
Jun. 18, 20214 min read

OFX summary

OFX provides individuals and businesses with international money transfers at significantly cheaper rates than traditional banks. It serves customers around the world, offering to convert transfers from 15 major currencies into 55 currencies – and counting. OFX’s platform is easy to use; transfers to most countries take 1-2 business days, and you can track your transfer online or through a mobile app.

Pros

  • Cheaper than most competitors for small transfers
  • Enables automated periodic payments
  • Additional services to businesses, such as forex risk management

Cons

  • Doesn’t offer best exchange rates for all currency pairs
  • Less cost effective for large transfers
OFXat a glance
4.0

Editorial score

Fees?

% of transfer or flat rate

4.0

Transfer time

Within 2 working days

3.0

Customer service

Help from an agent over the phone or through live chat available

4.0

Security

Regulated and encrypted secure transfers, biometric entry and multi factor authentication for account

5.0

Online and mobile experience

User friendly site and app that supports mobile transfers from all devices

4.0

OFX Fees and Rates

OFX recently stopped charging a flat-rate transfer fee, meaning the only charge is an exchange rate margin. The margin varies by exchange pair, typically ranging from about 1% of the total value of the transfers involving major currency pairs (i.e. US dollar, British pound, Australian dollar) to around 2% of the total value of transfers transfer involving a minor currency pair at the receiving end (i.e. Mexican peso, Indian rupee, Thai baht). The meaning of this is that OFX tends to be cheaper than its competitors for smaller transfers, but it becomes more expensive as the transfer amount becomes larger. 

To find out if OFX offers the best price for your preferred currency pair (i.e. USD to EUR, GBP to INR), simply register for an account and you’ll be able to see the exact amount that the recipient bank account would see if you were to transfer money today.

After you register, a member of the OFX team will call you to discuss your requirements and let you know about documentation. OFX’s support representatives have demonstrated their willingness to offer better margins to the margins advertised on the platform. In some cases, they are also willing to match prices from competitors. If you’re unsatisfied with the charges for your preferred currency pair or you’ve found a better price elsewhere, let OFX know and you may be able to geta better deal.

How Does It Work?

OFX offers transfers from 15 major currencies into 47 major and minor currencies. The major currencies are: US dollar, Euro, British pound, Japanese yen, Swiss franc, Canadian dollar, Australian dollar, New Zealand dollar, Hong Kong dollar, Singapore dollar, Swedish krona, Norwegian kroner, Danish kroner, Polish zloty, and UAE dirham. The minor currencies include the Mexican peso, Brazilian real, Indian rupee, Malaysian ringgit, Philippine peso, Thai baht, Russian rouble, Turkish lira, and Israeli shekel.

When you enter the OFX site, the first thing you’ll see is an option to check rates. Note that these are mid-market rates and don’t take into account the margin OFX makes on all transfers. To see the amount the recipient bank account will receive on your transfer, you’ll need to sign up using the following steps:

  • Register for a personal or business account. For a personal account, simply fill in your name, email address, country, residential address, and phone number.

  • You’ll be asked for your preferred currency pair and be given the opportunity to calculate how much would be received for a transfer made at that moment.

  • An OFX customer support rep will call you shortly after you register to discuss your requirements and to let you know which documents to provide. Documentation usually consists of 1-2 proofs of photo identification (i.e. driver’s license, national ID card, or passport) and 1-2 proofs of current residential address, (i.e. bank statement, tenancy agreement, utility bill, or letter from a government body).

  • Once you send the documentation, you should be up and running within 1 business day.

  • Once approved, you can begin making payments. You can use your account to track payments online or through OFX’s mobile app.

How Long Does It Take?

After the money is sent, it typically takes 1-2 days for the funds to appear in the recipient’s bank account. Times can vary, depending on the currency pair and the recipient’s country and bank. Note that banks in some countries take longer to process incoming transactions. If a transfer takes longer than expected, you can check with your bank as to usual processing times and of course check in to your OFX account online or on the mobile app to track the status of your payment.

OFX Top Highlights

OFX is one of the largest currency transfer companies in the world. It draws on its wealth of experience to offer not only cost-effective transfers but also a range of additional services to benefit individuals and businesses:

  • 24/7 English-language customer support based out of 6 offices around the world in Australia, the United States, Canada, United Kingdom, Hong Kong, and New Zealand).

  • iOS and Android apps. These can be used to see live exchange rates, transfer money and track transfers.

  • For small- and medium-sized businesses, OFX offers the following services: quick and secure payments to overseas suppliers; simplified payments to overseas staff with preferable exchange rates; protection against currency fluctuations, via options like forward contracts and limit orders.

  • Online sellers can get approved within 4 business days for the and collect global revenues in USD, EUR, GBP, CAD, AUD, or HKD.

Customer Support

As mentioned above, OFX provides 24/7 customer support from 6 locations around the world. A dedicated customer service rep will call you shortly after you register to discuss any special requirements and take you through the documentation needed to get setup. OFX can be contacted 24 hours, 7 days a week through a toll-free number. 

Privacy and Security

OFX is a registered trade name of OzForex Ltd, a publicly traded company on the Australian Securities Exchange, and its subsidiary USForex Inc., a licensed money transmitter in the United States. USForex Inc. is registered as a Money Service Business with the US Treasury’s Financial Crimes Enforcement Network. OFX partners with Symantec to employ identity protection, fraud prevention, and SSL encryption, protecting customers every step of the way until the money is safely in the recipient’s bank account.

Bottom Line

OFX is a global provider of bank-to-bank foreign currency transfers. It enables individuals and businesses to transfer money to foreign bank accounts quickly and easily and at much cheaper rates than those imposed by the banks. OFX imposes no transfer limits and no transfer fees. It collects only around a 1-2% margin on the exchange rate on each transfer. 

In addition to forex payments, OFX offers a range of features including excellent customer service, simplified payments and currency protections for businesses, and an option to collect e-commerce payments in any of 6 currencies. OFX’s service is completely secure and customers around the globe have used it to transfer around $100 billion to date.

BestMoney Staff
Written byBestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

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Trustpilot reviews

See what some costumers are saying about OFX
OFX
GreatReviews 4,732
on
Excellent
79%
Great
9%
Average
3%
Poor
2%
Bad
7%
  • author
    martina
    3 days ago
    During the transaction Ive been…

    Very Satisfied. During the transaction Ive been correctly guided. Through telephone and mail.

    ...

  • author
    Colin
    6 hours ago
    Easy access and easy completion of…

    Easy access and easy completion of transaction. Exchange rate OK and better than bank. Time from sending payment by bank transfer to receiving CONFIRMATION from OFX was slow (4 days on two occasions)

    ...

  • author
    Tizi
    4 days ago
    OFX transfer EU to GBP

    We used OFX to transfer a large amount from euros to British pounds. They are totally secure and trustworthy, made all the necessary checks for keeping our money safe at all times. Their professionalism and support throughout the process was remarkable and the transfer was as quick as it could have possibly be. The exchange rates were the best we could find, especially compared to those offered by major banks. We will definitely use OFX services again in the future. A special mention and thanks to Mr Marco Coelho, the Senior Client Manager that looked after our case.

    ...

  • author
    OZlander
    Nov 25, 2021
    I have been using OFX for about 5…

    I have been using OFX for about 5 years. My experience has been excellent and because I transfer money from an European country to an Australian bank quite often my exchange rates could not be better. I normally get the money in my account within 2 to 3 days. OFX has saved me a few thousand dollars.

    ...

  • author
    Customer
    Nov 24, 2021
    this amazing faster money transfer…

    this amazing faster money transfer system .

    ...

  • author
    Vandana
    Nov 24, 2021
    Prompt service and very focused on…

    Prompt service and very focused on security.

    ...

  • author
    Malcolm Aitken
    Nov 23, 2021
    My mistakes in transferring money resolved by OFX

    I needed to transfer money from Portugal in a hurry but in my haste entered the right bank but wrong location and in addition got a digit wrong in the Deal number. As soon as I realised I informed OFX London who sorted out the location of the transfer and moved the deal through smoothly keeping me infor at every step. My Dealer was brilliant.

    ...

  • author
    Nigel Holt
    Nov 23, 2021
    Always very good service

    Always very good service, and money transferred within hours.

    ...

  • author
    Jacqueline Lilley
    Nov 22, 2021
    Great service as ever

    Great service as ever. Thankyou

    ...

  • author
    Richard
    Nov 19, 2021
    Superb service

    I have previously used my bank to transfer money to the States but they always charged a fee. OFX do not charge to carry out the transfer and offer a better exchange rate. Their service has been excellent: I received a phone call very shortly after I completed the online form, partly to carry out a security check but the person who called me was also extremely helpful. While I was writing this review a text arrived from the recipient to say their bank had already received the payment! I shall certainly continue to use OFX for all my future foreign transactions.

    ...

  • author
    Rosalind Pearson
    Nov 19, 2021
    Simply the Best

    Amazing quick, easy and efficient way to transfer money. No fees, good rates, and not even a minimum amount. What's not to like? I wouldn't choose anyone else!

    ...

  • author
    Barbara Garner
    Nov 19, 2021
    Very efficient for transferring money…

    Very efficient for transferring money abroad. Very good rates as well.

    ...

  • author
    Liz Collins
    Nov 18, 2021
    Fast and super efficient

    Fast and super efficient

    ...

  • author
    David
    Nov 18, 2021
    Easy to Deal with

    Easy to Deal with, good rates and quick transfer. Thanks

    ...

  • author
    Chris
    Nov 17, 2021
    Full marks

    Full marks. Never had any problems with my transfers.

    ...

  • author
    Judith Reynolds
    Nov 16, 2021
    Paul Whelan / OFX

    Paul Whelan is efficient and his Customer Service is spot-on. Organized a transfer from Sydney Monday and in my Bank in California Tuesday. Never had a problem, always replies immediately. Couldn’t be happier with the service.

    ...

  • author
    Ben Raffi
    Nov 16, 2021
    Horrible experience.

    I received a quote for a currency exchange from them... I wasn't able to pursue the transfer. They reached out to me saying that the quote was binding and that I owed them $13,000 in cancelation fees...even though I have never signed anything. They said they'd be sending a collection agency after me.... Really disappointing behavior. I'm quite shocked!

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  • author
    Christine Landale
    Nov 16, 2021
    Took nearly a week to get funds into…

    Took nearly a week to get funds into account!! I realise that OFX have to get their commission via interest earned on clients' money, on short -term money- market, but we cant be waiting for nearly a week!! Glad I wasnt in desperate need of the money!

    ...

  • author
    Derek Brown
    Nov 15, 2021
    SLOW and USELESS support

    Have been trying to send Turkish Lira to pay Building fees and have been 2 weeks now and lots of Emails and phone calls. NO one takes on any responsibility for a problem to deal with it. Still not sorted. Even though XE are slightly more expensive I can see why it looks like you get what you pay for. With XE it is sorted on the same day or max 2 days. Will update when I get a result weather that being a refund or actually sending money.

    ...

  • author
    Anthony Asher
    Nov 14, 2021
    Rather slow and expensive

    Rather slow and expensive. I compared with one of their competitors who emailed the recipient that the transfer was coming, took 25 hours against 47 hours to do so and charged 2.8% less for a smaller amount.

    ...

  • author
    Jim Ponton
    Nov 14, 2021
    Quick and easy

    OFX thanks. An easy and quick experience. ( (It takes longer to transfer locally)

    ...

  • author
    Susan T
    Nov 12, 2021
    Seamless process

    Seamless, professional and transparent interface with OFX to transfer funds internationally.

    ...

  • author
    AN
    Nov 12, 2021
    Excellent

    Used OFX to transfer US $ from Bank of New York to my UK based Sterling Account. Excellent service. Customer service was also excellent. No delays in transfer.

    ...

  • author
    Robert Long
    Nov 13, 2021
    Just an amazing company to deal with!

    I have dealt with OFX for some 10 years now. Never had a problem and their transactions are always on time. Their contact staff around the world are very friendly and helpful. Don't look any further as OFX always give you great exchange rates. Thank you!!

    ...

  • author
    William Burnip
    Nov 12, 2021
    Fast and cost effective service for…

    Fast and cost effective service for frequent transfers, usually get the funds deposited into a Thai bank in less than 3 days

    ...

  • author
    Arif Mehmet
    Nov 11, 2021
    I have been using OFX for over 7 years…

    I have been using OFX for over 7 years now and they have never delayed a payment, their rates are always super competitive and even when I messed up a payment to an incorrect supplier, they fixed it up and got the funds to the correct recipient without any loss to me and within the timeframe quoted. Highly recommend their services to anyone who purchases from overseas. Good work guys, keep it up.

    ...

  • author
    Farshad Khademi
    Nov 10, 2021
    Surprised me in a very wrong way!

    Surprised me in a very wrong way! OFX asked me for the transactions and the prove of current balance (bank statement) ! Even governments hesitate to do so !!?

    ...

  • author
    Celia James
    Nov 10, 2021
    I have been dealing with OFX for many…

    I have been dealing with OFX for many years. The transactions are always well documented, reliable and quick. I highly recommend them for transferring funds.

    ...

  • author
    Enrolled Agent
    Nov 09, 2021
    I have been using OFX for several…

    I have been using OFX for several years. Very professional company. Best currency exchange rates, no fees for transfers, very efficient with no problems. They are the best!

    ...

  • author
    Leigh
    Nov 08, 2021
    Amazing customer service

    The best part of using OFX is that the customer service. I was worried about sending large sums of money from Canada to the UK, and did a ton of research on the different companies available. I chose OFX as I heard that they “hold your hand through the whole process”. This is very true, the customer service was amazing. I thought I made a mistake at one point, but I never waited long for an email reply. I would highly recommend using OFX.

    ...

  • author
    Wouter Van Tiel
    Nov 08, 2021
    They refuse to give me my money back

    My inheritance was sent to them in euro to be disbursed in dollars. It has been 2 months and they refuse to disburse the funds. Do not trust these guys. They hold on to your funds to make interest on your money. It is excuse after excuse, for more than 8 weeks. For instance they want my notary to get notorized for the document prepared by the the notary. Ironic? It goes on from there and they always let you know on Friday so they can hang to your money over the weekend. Do not send them your money. You might never see it again. ------------ Update; Just got their answer as below, let's see how they handle it.

    ...

  • author
    Muhammad Abdullah
    Nov 03, 2021
    One of the worst companies to transfer…

    One of the worst companies to transfer money. I only did one transaction and it never reached the recipient. Had to go on for one month to get the refund , which was also less then what i paid. NEVER USING IT AGAIN. NOT RECOMMENDED

    ...

  • author
    Keith Long
    Nov 02, 2021
    Wow, great customer service.

    Wow, just used their service and was quick and easy. They kept me informed at each step, all the time being professional but very friendly and helpful. Thank you.

    ...

  • author
    Mr LOVELL
    Nov 05, 2021
    Rubbish

    I want to transfer money to two of our suppliers in Pakistan neither of which have received their payments. I was told it would be with them within 3 working days. The first one has been over thee weeks now and the second nearly two neither of them has been paid. Doesn't look good for our business as these are new suppliers. I want my money back NOW! We have received a refund from OFX Unfortunately NO compensation! I'm not sure if our new suppliers will want to deal with us in the future as they have waited so long for their money which OFX couldn't deliver, evidently two separate banks would not acknowledge OFX. We will not be using them again

    ...

  • author
    lucyandthebee
    Oct 30, 2021
    DOES NOT SEEM LEGITIMATE

    First transfer was no issues. Second transfer I had to provide more information about what the money was being used for even though they ask during the transfer and I had already indicated travel expense. Fourth transfer (which was to my husband) I received requests for more information (supposedly to prove I wasn't laundering money) which included 3 months of bank statements after my bank account has already been verified. Finally I gave up and requested the money back, as 3 months of statements is now in my opinion a privacy issue. I cancelled the transfer verbally with an account manager and she said okay she would cancel the transfer. 24hrs later I reached out via email as the funds were still not put back into my account and received this response, In order for us to return your funds we need the following: A transfer receipt or internet banking screenshot is acceptable provided the following information is clearly shown with your bank's letterhead or website letterhead clearly visible: Amount of payment; Date payment was made; Your full name and account number; Account name or number the payment was sent to; Funny the account manager never mentioned these requirements over the phone, and how is the onus on me to give them information they already have + a "screenshot" of banking information that is frankly none of their business. They have now had $3000 of my money sitting in limbo for 4 days and I am the one being accused of potentially being a money launderer?? This service does not live up to any of it's promises and I would not recommend it to anyone.

    ...

  • author
    Michael
    Oct 30, 2021
    In the end OFX came through

    After careful thought I decided to rate my experience to 3 stars. I know sometimes things can go wrong. But in the end OFX did get the money where I wanted it to go, Just a word of advice to OFX management. Train, train, train agents on security sign in matters and proof read stated FAQ's for accuracy. Thank you.

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  • author
    sydney moss
    Oct 29, 2021
    Happy new customer

    Did my first transaction worked extremely well. Had trouble setting it up but only because I’m not computer savvy and they’re very security minded thank you

    ...

  • author
    Michael Nott
    Oct 28, 2021
    OFX has been a fantastic

    OFX has been a fantastic, efficient and inexpensive way to transfer funds internationally. Website is easy to use and quick. Awesome company!

    ...

  • author
    Hamza Sanfour
    Oct 28, 2021
    Good rate and fast transfer

    Good rate and fast transfer, recommended

    ...

  • author
    Sarah Newman
    Oct 27, 2021
    I have been working with OFX for a few…

    I have been working with OFX for a few years now during my travels in Asia. They have always been simple, secure, and straightforward. I am unable to make calls out of the local country with my cell phone plan, so they courteously agreed to call me at a convenient time for me to confirm new recipients for transfers. Occasionally I've made mistakes in sending money with insufficient funds, and they've always been polite and prompt in helping me to solve the problem. I always felt like they were there to support and help me, and have been grateful to be able to rely on them. Thanks a lot for all of your considerate help!

    ...

  • author
    eric howard
    Oct 26, 2021
    Have dealt with this Company for many…

    Have dealt with this Company for many years and find them to be very fair With the rate of exchange and excellent with prompt payment.

    ...

  • author
    Ian Sammut-Smith
    Oct 26, 2021
    This is a quick

    This is a quick, reliable and efficient way to transfer funds. Exchange rates are competitive, in the case of euros about one cent below the market rate for every pound and there are no charges. It beats bank rates hands down. Good customer service as you are notified at every stage of the transaction. Hard to beat or find fault.

    ...

  • author
    Nisha K
    Oct 26, 2021
    Very reliable and trust worthy

    Very reliable and trust worthy. I have been using OFX for the last 9 years.

    ...

  • author
    Victoria
    Oct 26, 2021
    Horrible services

    Horrible services! Worst company to use for transfers! I sent money to London and it took 3 weeks. 1st it took 1wk to register, then sent money on October 10th, called on 14th, was told it will be paid on 15th. Nothing paid, called on 20th, was told by an extremely RUDE REP that "there was a hold on my transaction & I should call my bank to recall for a refund of my funds if I need my money". Called Chase but while still planning to walk in today, my friend sent a message that OFX has credited her account & I got an email too. This is a MYSTERY! WORST PLACE TO WIRE MONEY!!!!!!!

    ...

  • author
    CM
    Oct 25, 2021
    Great service

    Great service. I messed a few things up from my side and they were very helpful in making sure everything came through.

    ...

  • author
    Tony Fox
    Oct 25, 2021
    Moving some money from NZ to Australia

    I moved some money from NZ to Australia, and as I had never used this type of service before I was very nervous. But I was extremely impressed with OFX's people, service, professionalism, security and documentation. I would recommend OFX to anyone, and will use them again.

    ...

  • author
    ZENMASTER
    Oct 25, 2021
    They want a picture of your face and…

    They want a picture of your face and driver's licence. i don't know about the rest of you but I don't want to live in a world like china. Our privacy rights are dying and if people starts accepting these ridiculous rules and laws, we have no hope for our civil liberties. Facebookers and googlers and some other oolers already messed up our rights. I don't want to be any part of it and will fight it until I die. Plus , it is my money, I can send it to who ever I want.

    ...

  • author
    Richard Goosen
    Oct 22, 2021
    Taking forever to set up

    I've been using global transfers through my bank (in Canada) for quite some time now, but recently their 3rd party software just cannot recognise the recipient bank account. The recipient urgently needs the money and I decided to try OFX. I set up all the necessary bank details and was told the last step would be a test deposit into my account. That was about 10 days ago. I emailed them and phoned their local customer service person and was promised the deposit would happen within 1 day. That was 4 days ago. Still nothing. I'm patient and don't mind some delay, but the recipient urgently needs the money. I guess I'll have to try somewhere else.

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  • author
    eshcol dp
    Oct 22, 2021
    I have to echo the experience of…

    I have to echo the experience of Devislava and others below, Generally they are quite good when things go well. The main issues are as when things go wrong as follows: i. They do not have any skype to skype / whatsapp contact so you are forced to ring an expensive 1300 number via skype to phone or mobile to phone. They cannot give a satisfactory answer why this is so, & do not comprehend some clients like myself are in remote SE Asia. ii. They tend to use robot emails and do not have effective case tracking or case id numbers, nor will they give a proper point of contact - you are forced to use generic addresses like "ofx team" or "middle office". This means you are constantly repeating yourself with multiple emails and phone calls and constantly re-sending the same documents. Burning up phone credit trying to navigate their phone menu system. My recent drama demonstrated many of my emails were not even logged properly and some analysts cannot seem to grasp basic issues - especially in their UK division. iii. They need to seriously review how a 24*7*365 operation should work --especially their escalation and issue tracking procedures. My issue of omitting a reference number [my mistake] could have been resolved in minutes with a competent analyst and an escalation procedure Thankfully after 2 days, i was fortunate to be assisted by Mr Jason in Sydney, who sorted the issue and i am very grateful for this. --gregoire

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  • author
    Anonymous Expat
    Oct 21, 2021
    OFX eliminates the red tape and confusion of moving money.

    I have used OFX twice to make international wire transfers. OFX eliminates the red tape and confusion of moving money. Their online interface is very easy to use. Their customer service is excellent. The fees are low. I feel very confident when using OFX and I will continue to use them in the future.

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  • author
    Elizabeth van Reyswoud
    Oct 21, 2021
    Excellent service

    I cannot fault the service provided by OFX.. They were really helpful

    ...

  • author
    Ellen Stoddart
    Oct 19, 2021
    Delighted with efficient transfer

    Delighted with efficient transfer, with no problems

    ...

  • author
    Nathan Maher
    Oct 19, 2021
    Excellent Service and assistance

    I have been using OFX services for almost 10 years now, and their service has without fail been fast and efficient with their advisers also providing any help needed, no matter how trivial.

    ...

  • author
    Ognjen Vukovic
    Oct 19, 2021
    Good solution.

    A little bit old school but proper client care, compared to Wise that is gonna lock your accont and not provide any info about it. Marlene is great client success manager.

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  • author
    Zac
    Oct 18, 2021
    Fast effective service

    Fast effective service

    ...

  • author
    Patrick Byrne
    Oct 18, 2021
    I like OFX

    I like OFX, they give a good rate and if you're lucky the money can be transferred and sitting in your account in four hours. If you're not lucky, it can take three days (Friday - Monday). I'm not sure why in a 24 world, where the deal has been agreed and the funds transferred and acknowledged, it doesn't happen until the Monday. Otherwise straightforward and reliable

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  • author
    Roger Davis
    Oct 15, 2021
    Exceptional Service…

    Having struggled used a conventional UK bank via the phone (currently do not allow internet transfers) to transfer funds into a Canadian Account, I thought I'd give you try using the internet. Very simple to set up an account, similarly to set up recipient details. I only transferred a small amount to 'test' the system - ONLY TOOK FOUR DAYS IN TOTAL, the bank took almost three weeks!!! Excellent service - notified of all staged of the transaction will definitely use again.

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  • author
    Jomathan Money
    Oct 15, 2021
    Zero Customer Service

    I have called OFX fours times in the last 10 days, been on hold for over 10 minutes each time and the phone has yet to be answered. I requested a call back by emailing their Customer Service and still no contact. I decided to email TorFX and received a call back in 15 minutes. OFX dont waste your time.

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  • author
    Desislava Yovcheva
    Oct 15, 2021
    Extremely disappointed

    Absolutely useless, it has been 15 days since I initiated the transfer and still not received. They collected the money from my account the same day and have been asking me to send them the same documents several times. Also when you trying to call, be prepared to wait for an hour every time and for no reason. As nobody seems to know what is going on .

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  • author
    Abbas Hussein
    Oct 14, 2021
    make payments easier rather than to…

    make payments easier rather than to wait for 1 to 2 days many have CBA account which you should consider having also makes transfer same time same hour

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  • author
    DL
    Oct 13, 2021
    My transfer overseas was made so easy…

    My transfer overseas was made so easy by Lily Cai who was very patient and polite with somebody totally unconfident on the computer. Also OFX kept me informed with emails all along the way letting me know where we were up to in the transfer process. I was treated like a valued customer which is pretty unusual these days. Happy to use OFX in the future.

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  • author
    Just happy
    Oct 13, 2021
    great secure system for transferring…

    great secure system for transferring money

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  • author
    James McLean
    Oct 13, 2021
    First time user.

    First time user. Experienced patient, clear information, direction, and advice from all those i dealt with. I was a nervous first use, but will have confidence now in using N Z Forex a gain. Jim Mc Lean

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  • author
    Noah Libby-Haines
    Oct 13, 2021
    They used to have good exchange rates

    They used to have good exchange rates, but not anymore. You're better off using Moneygram or something else. OFX now barely beats the rate your bank will give you.

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  • author
    Richard Brownsdon
    Oct 13, 2021
    Great service

    Great service. They are very responsive to emails and always provide great customer service. I can email for a balance check or transfer and they will complete the service for me no problem. I don't have to do it my self! I would imagine this level of service from a private bank that I have to pay for, but I get this service for free (or at least included in the very reasonable transfer fees) with OFX.

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  • author
    Eunice Hicks
    Oct 13, 2021
    Great Exchange Rates!

    This is the first time I have used OFX and I am very pleased with their prompt service and exchange rates. I will definitely use this company again - highly recommended!

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  • author
    Michelle
    Oct 11, 2021
    My “go to” currency app

    My “go to” currency app. A good rate, no charges and, if you send them the money quickly, a very fast service. Definitely recommended.

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  • author
    Renee Saxby
    Oct 11, 2021
    Used ofx for 6 years since arriving in…

    Used ofx for 6 years since arriving in Australia from the UK and wouldn’t use any other exchange company. Efficient and excellent service.

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  • author
    Rajveer Singh
    Oct 08, 2021
    This is d worst app ever seen in my…

    This is d worst app ever seen in my life it's already been 3 weeks they using my money every day asking for one or other documents only to pass d time as they have to use my money, full of morrons manager n all r just a bunch of morrons. Don't ever think of using this link

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  • author
    Terence J
    Oct 08, 2021
    Frustratingly slow

    Truly awful process and unhelpful customer service. They did not seem to know if they had received my documents. I challenged this and asked to speak to a Manager as a week had passed with no money being paid to my account as confirmed. A manager did not call, there was no apology but they finally refunded the money. They took so long to transfer the initial sum that I went elsewhere and it was transferred three days later. I cannot recommend them.

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  • author
    Dave
    Oct 08, 2021
    Easy to set up

    Easy to set up; Easy to use.

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  • author
    Jeremy Wood
    Oct 08, 2021
    All the boxes ticked

    Very simple to use. Always reliable. fast transfers. Great rates.

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  • author
    Kevin Crawshaw
    Oct 07, 2021
    Best I’ve found

    Good value, efficient, friendly. App provides quick access to rates and is easy to use. Hassle-free!

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  • author
    Lyn
    Oct 04, 2021
    A very slow service

    A very slow service. 4 days after receiving ad email advising that I had been paid, I am still waiting. This was a trial transfer of a small amount. Not filling me with confidence to make large transfers. Will look elsewhere.

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  • author
    Anuj Sethi
    Oct 04, 2021
    Worst rates ever

    Worst rates ever! They have a corporate better price plan available with my employer and even with that its one of the worst

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  • author
    ALI YASSINE
    Oct 01, 2021
    Love ofx amazing customer service and…

    Love ofx amazing customer service and they always give me the best rate !! Cant imagine going with another service. Much love !!

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  • author
    Sturburt
    Oct 01, 2021
    Competitive, fast and helpful

    Over the twelve years I have been exchanging currency with ofx I have found their exchange rates competitive and their service faultless.

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  • author
    Wes
    Oct 01, 2021
    The easiest way to send money and best…

    The easiest way to send money and best rates on the market

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  • author
    christine kennedy
    Oct 01, 2021
    Very helpful and patient.

    Very helpful and patient.. Quick action followed. All good as far as my admittedly limited experience goes.

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  • author
    Victor
    Oct 01, 2021
    GREAT RATES

    GREAT RATES - FAST SERVICE - WONDERFUL STAFF ALWAYS READY TO HELP AND ASSIST

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  • author
    Vincent Chong
    Oct 01, 2021
    Fast and trust services!

    Fast and trust services!

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  • author
    Joan
    Sep 30, 2021
    Customer support were very helpful…

    Customer support were very helpful guiding me through my first transaction.

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  • author
    Ruben Lopez
    Sep 29, 2021
    Takes too long to move money to my…

    Takes too long to move money to my account in Mexico. I have made many transfers to my personal account in Mexico and still takes too many days. Can you explain why?

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  • author
    sam lane
    Oct 17, 2021
    sent money via these people

    sent money via these people, it has taken 4 days already and still not appeared where it was suppose to be, awaiting proof of transfer, absolute useless account 143156032 this has now taken since the 24th September for you to supply proof of transfer

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  • author
    Serge
    Sep 29, 2021
    Hidden Fees charged

    Transferred some money and the recipient did not get the total sum. Fees were deducted somewhere on the way. I contacted the ofx helpdesk and gave them the transaction ID but they were unable to tell me if it was one of their processors or the end bank. All they said was that it depended on the receiving bank...

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  • author
    Don Hastings
    Sep 29, 2021
    Great service

    Great service. Fast and extremely low charges.

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  • author
    bruce taylor
    Sep 28, 2021
    Superb customer support

    Been a customer for 5 years, never had a problem, customer support is second to none, polite, punctual , beyond the normal for customer support....do not hesitate to use this firm.

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  • author
    SS Oztralia
    Nov 08, 2021
    Total Rip Off!

    I was advised my first transaction would be fee free. However they didn’t advise me they would be sending my funds via a third country where fees would be charged, and then again at arrival at the final destination. Overall the transaction cost well over $100. It was the most expensive overseas transaction I have ever entered into. Faster, cheaper and more transparent to duck down to my local bank. And just to respond to OFX below. I transferred the funds for OFX to transfer into a NAB bank account. NAB direct charges me $10 to transfer to my destination country. No intermediaries. It was completely unnecessary for OFX to transfer via USA bank when they could have transferred directly to the destination country and saved me the fees.

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  • author
    geoff roberts
    Sep 28, 2021
    How easy could this be?

    I don't often transfer funds from the UK....but when I do I have always used OFX. How easy can it be? I made a simple deposit from my bank to OFX bank in London and the funds were in my designated target bank just one day later. The transaction fee was minimal compared with the 'big banks' and the exchange rate far outstripped their punitive rates. I highly recommend OFX.

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  • author
    David Sherwin
    Sep 27, 2021
    Easy to use.

    Always easy to use and good competitive rates. Updates on regular time.

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  • author
    MIKE
    Sep 26, 2021
    have nothing but good to say

    have nothing but good to say - queries answered promptly - and of course what we all wonder "the money always gets to where you need it to go". simple sign up and easy to use. Been using for 2 years with no errors. Can not fault OFX - well done team

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  • author
    wilsoman
    Sep 23, 2021
    So far so good.

    So far so good.

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  • author
    John
    Sep 23, 2021
    I have been sending funds to Australia…

    I have been sending funds to Australia for our family for several year without difficulty but yesterday I could not deal with the process after several attempts even though I was Logged in. I rang OFX and was helped immediately by the staff member which solved my problem. It is most probably because I am getting rather old! With kind regards, John Musgrove

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  • author
    Arno
    Sep 23, 2021
    Another highly professional interaction…

    Another highly professional interaction with a talented OFX staffer, in this case Ms. Kait Sobelman. Focused and with great efficiency addressed my queries/concerns.

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  • author
    frederick kerr
    Sep 22, 2021
    Great service this time,24 hours from…

    Great service this time,24 hours from go to whow,previous transfers have taken several days,I always use and recommend you guys for my int transfers cause you keep me updated with the process of the transfer,very reassuring to constantly see the messages about the transfer.thx Frederick

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  • author
    Nigel Chenoweth
    Sep 21, 2021
    OFX has improved so much in the time i…

    OFX has improved so much in the time i jave been using them. My international transfers used to take 4 days. Now i order a remittance and it is in my overseas account very next day. Definitely my preferred money transfer provider. Highly recommended.

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  • author
    Caroline Luscombe
    Sep 21, 2021
    Just signed up and made my first…

    Just signed up and made my first transfer (CHF to Stg). Simple registration process, fast turnaround of ID requirements and a prompt and courteous call when I made the first transfer to check it was legitimate and compliant. Transfer executed yesterday and in my UK account today. Very good service. Also rates are competitive with XE (previously HiFX) who stopped serving this market.

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  • author
    Donald MaCulloch
    Sep 21, 2021
    great service

    great service, available 24/7 we trust OFX

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  • author
    Simon Tooley
    Sep 17, 2021
    Great service very quick payments

    Great service very quick payments

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  • author
    Tzudy Weir
    Sep 16, 2021
    Not Happy at all

    Not Happy at all. The website said instant transfer, but merely by the fact after arranging the transfer to 'whoever' you then have to transfer funds to OFX, which negates the 'instant' transaction aspect totally. Then I get an email saying that OFX has my funds and they have successfully transferred them, and then another email saying it actually failed and I now have to wait 3-5 days to get my own money back. What a scam.

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