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Currencies Direct Review

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Reviews 6,230

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Michael Graw
Michael Graw
May. 03, 20214 min read

Currencies Direct summary

Currencies Direct is a London-based money transfer service that caters to individuals and businesses. The platform offers transfers in 40 different currencies and 120 countries around the world. Currencies Direct charges zero fees for most transfers, but the exchange rate you receive is typically 0.25-1.5% below the going market rate. If you want to lock in a better rate, the platform offers helpful tools like exchange rate alerts.

Pros

  • No transfer fees
  • Exchange rate alerts
  • Supports international business payments

Cons

  • Transfer minimum of $100
  • No option for cash pickup
Currencies Directat a glance
4.4

Editorial score

Fees?

No transfer fees

5.0

Transfer time

Within 2 working days

3.0

Customer service

Help from an agent over the phone or through live chat available

4.0

Security

Regulated and encrypted secure transfers, biometric entry and multi factor authentication for account

5.0

Online and mobile experience

Excellent site and app with thransparency of rates, mobile transfers and transfers from credit cards as well as bank accounts

5.0

Currencies Direct Fees & Rates

Currencies Direct doesn’t charge any transfer fees. Instead, the platform makes money by offering you a lower exchange rate than the current market rate. Currencies Direct is transparent about this, displaying both the mid-market rate and the exchange rate you’ll receive.

How much Currencies Direct charges through this difference depends on what countries you are transferring between and how much money you’re sending. For sending money from the US to the UK, the exchange rate difference is typically between 0.25% and 0.5%. However, if you’re sending money to Africa, the rate difference that Currencies Direct is charging can be as high as 1.5%. 

One thing to keep in mind is that Currencies Direct requires a minimum transfer of at least $100.

How Does It Work?

Transferring money around the world is easy with Currencies Direct. On the platform’s website, just enter what countries you want to send money to and from and how much you want to transfer. You can then get a free quote with Currencies Direct’s exchange rate by entering your name, phone number, and email. 

If you’re happy with the quote, you can send money online through the Currencies Direct app (for iOS and Android) or over the phone. All transfers must be made to a recipient’s bank account, although you can pay for your transfer directly from your bank account or with a debit card. 

How Long Does It Take?

Transfers with Currencies Direct are typically completed within the same business day, although some transfers can take up to two days. You can monitor your transfer’s progress at any time on the platform’s website or through the mobile app.

Currencies Direct Top Highlights 

Currencies Direct has a few features that help it shine for transferring money around the world:

Global Breadth

Currencies Direct supports transfers between more than 120 countries around the world. It also supports more than 40 different currencies, including most currencies used in Europe and Southeast Asia.

Limit Orders

Currencies Direct support limit orders, which allow you to make a transfer only if the exchange rate hits a predefined level. This is a good option if you don’t need to transfer money immediately and wait until you can get a better exchange rate. Currencies Direct can either initiate your transfer as soon as the desired rate is reached or send you an alert.

Multi-currency Accounts

For businesses that send and receive money in multiple currencies, Currencies Direct offers multi-currency accounts. These accounts enable you to hold money in dollars, pounds, and euros all at the same time and instantly interconvert between them at Currencies Direct’s going exchange rate at any time. 

Simultaneous Payments

Another nice feature for businesses is that Currencies Direct enables you to set up multiple simultaneous payments in various currencies. This is extremely helpful if you want to pay overseas employees at the same time. Individuals can also take advantage of this feature to send money to friends and family scattered around the world.

Customer Support

Currencies Direct offers US support from 9 am to 5 pm Eastern, Monday to Friday, by phone and email. Although these support hours are somewhat limited, Currencies Direct has more than 20 branches around the world. So if you need help outside of regular business hours, you can contact the company by contacting an international branch.

Privacy and Security

Currencies Direct is regulated by the Financial Conduct Authority, which is the UK equivalent of the Financial Industry Regulatory Authority in the US. 

The company keeps all customer funds completely segregated from its own funds, an important firewall that ensures your money is going to its intended destination. 

The company also subscribes to voluntary regulations like the Non-investment Products Code and is highly rated by the UK credit agency Dun & Bradstreet.

Bottom Line

Currencies Direct is a high-quality money transfer service that offers zero transfer fees and competitive exchange rates. The service enables you to send money as fast as the same day to over 120 countries around the world. However, you must send at least $100 and transfers have to be sent to a bank account rather than to a cash pickup location.

Initiating a transfer is simple through Currency Direct’s web interface or mobile app. You can easily enter limit orders if the current exchange rate isn’t as favorable as you’d like. Businesses can also benefit from Currency Direct, since the platform offers tools like multi-currency accounts and simultaneous payments around the globe.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews

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ExcellentReviews 6,230
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  • author
    kate moore
    2 days ago
    Wanted to find a new company to…

    Wanted to find a new company to transfer money to my granddaughters in Australia. I did some research and found Currencies Direct, I had a phone call from Laura who could not have been more helpful. I later had call from Alfie Beard just to check everything was OK. Have just transfered my first money which was so easy. Would recommend.

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  • author
    David McGee
    2 days ago
    First time user

    New Customer and contacted the help line twice, made me feel comfortable and the staff are very helpful & knowledgable - made it all very easy to complete my first online transaction. They shoukld be given a pay rise :)

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  • author
    Tony Quick
    3 days ago
    Software problem with your phone system??

    I tried using the telephone but your system did not respond to any digit I pressed. I tried on several phones but the same problem recurred each time.

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  • author
    Hazel Robinson
    3 days ago
    Just had to give very positive feedback…

    Just had to give very positive feedback after dealing with Peter Hallas at CurrenciesDirect He was extremely patient and helpful when I was having problems setting up an account and arranging a currency transfer today. I also had the added bonus of getting the highest rate offered in comparison to others and will certainly use the company again in the future. Excellent service, thank you.

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  • author
    Lynne Dejoodt
    3 days ago
    Euro purchase for overseas property

    My adviser Daisy McDonald was very helpful in offering the advice i needed to ensure i got the best deal for a property purchase overseas. She gave me regular updates on rates and made contact to find out if i wanted any further help

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  • author
    DH
    3 days ago
    Good experience with Currencies Direct

    Daisy is professional and extremely helpful. There was no rush in taking a rate I wouldn't have been happy with. Would definitely use Currencies Direct again, hopefully Daisy will still be there.

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  • author
    Tom
    3 days ago
    Great service went seamlessly

    Great service went seamlessly! Was wondering if I would receive cofirmation that the money had transfered ok then I received a call from Alfie confirming the transaction had been completed. Best rate available too! Thanks again Alfie.

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  • author
    diana
    3 days ago
    First time user..

    This is the first time I have used Currencies direct and at first I was a little sceptical..you always think the bank is safest..but I must say with the help and guidance from Ellis including a better exchange rate than the bank,I managed to transfer the money to my destination with no problems.. I was informed along the way where my money was and I would definitely recommend Currencies direct.

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  • author
    Mary
    3 days ago
    Germaine Boselli handled my transfer…

    Germaine Boselli handled my transfer with quick service she was always available to speak to me on the phone. Thank you

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  • author
    Quercus
    3 days ago
    Very helpful advice

    Very helpful advice from Alfie Beard helped me disentangle the arcane terminology of US banking to transfer money to family in USA. Achieved a satisfactory outcome where previous attempts through my UK bank generated exorbitant charges.

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  • author
    Priscilla Rosen
    3 days ago
    Excellent service from Grace Hood

    Excellent service from Grace Hood. Very responsive and fast

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  • author
    Gareth
    3 days ago
    The whole process was straightforward

    The whole process was straightforward, quick and efficient. As a relative newcomer to foreign exchange transfers I appreciated the guidance provided by Chris Blewett at each step of the way.

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  • author
    Raphaelthecat
    4 days ago
    Smooth and easy service.

    Hi smooth and easy service with no hassle. Daisy is accounts Manager and keeps in touch regularly. We are in the process of purchasing abroad and will continue to use this service.

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  • author
    Deirdre Treacy
    4 days ago
    Excellent company

    Excellent company who managed my transaction well and offered a good rate. Daisy McDonald was very helpful and maintained good communication. Would recommend highly .

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  • author
    Dr John Richer
    4 days ago
    Excellent service from Germaine Boselli

    We had excellent service from Germaine Boselli-Horner, clear, prompt, efficient and pleasant, which relieved the inevitable anxiety when transferring largish personal sums. And indeed we had pleasant efficient service from her colleague Laura McLoughlin, who passed us over to her.

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  • author
    Fabio
    4 days ago
    Great service and low fees

    Great service and low fees compare to the competitors. Custom support and thanks to Chris Blewett I made an overseas wire transfer with no issues! I'll surely use CD again!

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  • author
    John Webb
    4 days ago
    Good man !

    Very helpful guy. Patient whist awaiting for my appalling mobile signal to receive text pins.....

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  • author
    Valued Customer
    4 days ago
    The web site is easy to use

    The web site is easy to use, the account manager easy to get hold of when I had some teething issues with wire transfer and the action to correct an issue (not CD fault) was sorted immediately. The exchange was also good, not all forex’s are the same rates. All good and will use again.

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  • author
    of David Dunn
    4 days ago
    Property sale - Converting US Dollars into £ Sterling

    Following the sale of a property in USA, my wife and I needed to repatriate funds to the UK. After initial favourable reports we decided on using the services of Currencies Direct. Jeremy Warr was our point of contact. He was very helpful, friendly and professional, offering advice and guidance when necessary. As a result the actual transfer was completed quickly and without any problems. We would certainly recommend both Currencies Direct and Jeremy Warr if you are considering similar transfers.

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  • author
    Lynn
    4 days ago
    Excellent ,courious,efficient, caring staff.

    I have been transfering money with your company for 5 years. Calls are answered promptly, staff in Murcia are always polite, efficient, caring & patient.I am selling my property , transfering funds through CD has been the easiest part of the whole process. Samuel & his co-workers have Spanish knowledge, of how the house buying proceedure works, this immeditaly put me at ease, I knew I was in good hands. CD exchange rate is very competitive.

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  • author
    Happy Customer
    4 days ago
    Faultless service and unbelievably good…

    Faultless service and unbelievably good value. If this company can do it then why do the banks charge so much. Thanks Alfie Beard.

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  • author
    MGM
    4 days ago
    Very safe

    Ellis was great - Happy to respond to all my queries and re-assure me about a large one off transfer overseas which arrived within 24 hours of me sending it.

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  • author
    Andy Lane
    4 days ago
    Good rate & service.

    Was straightforward to register and make the deal, they have also followed up to ensure I was happy with the process. Felt reassured and satisfied with the rate given.

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  • author
    lynda brewer
    4 days ago
    Sort code problem

    Alfie, explained the sort code and account number differences in New Zealand so I was able to send the money. Thanks

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  • author
    JULIE PARDEY
    4 days ago
    Very helpful and patient

    Very helpful and patient

    ...

  • author
    Mila B
    Nov 24, 2021
    Very bad service and they lie about…

    Very bad service and they lie about rates , rate euro pound is the same today as it was 2 days ago when they gave me offer 400£ less . Now when l transferred money they are not giving me the offer they said on the phone. I will withdraw my money tomorrow and never use that service again.

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  • author
    John Sentance-Davis
    Nov 24, 2021
    Reliable, Safe and Efficient.

    Excellent service. Really quick and absolutely brilliant at explanation and communication.

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  • author
    Karen Simpson
    Nov 24, 2021
    I have just used Currencies Direct for transferring an inheritance

    I have just used Currencies Direct for the first time. I found the system very straightforward to use and Mrs Germaine Boselli-Horner was extremely helpful in guiding me through the various procedures. My only criticism is a minor one. My husband and I have a Currencies Direct joint account with separate email addresses and passwords. I was the one who actioned the transfer but the survey request was only sent to my husband. I think with a joint account the request should either be sent to the person who actioned the transfer or to both parties!

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  • author
    Keith Bridge
    Nov 24, 2021
    I have found Currencies Direct to be a very effective and simple way of transferring money abroad and my account manager Grace Hood was very helpful

    Having been extremely

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  • author
    Dave Haworth
    Nov 24, 2021
    First time and not the last.

    This was my first experience using Currencies Direct, and what a pleasure it was. The transactions were so easy and Chris Blewitt who looked after the whole process was outstanding.

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  • author
    Mark Stokes
    Nov 24, 2021
    Excellent service as usual!

    Excellent service as usual!

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  • author
    GLOBAL SERVICE FINDERS
    Nov 24, 2021
    Extremely easy to open the account

    Extremely easy to open the account. Congratulations.

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  • author
    Jack Cairns
    Nov 23, 2021
    As this was my first Currency Transfer…

    I was slightly apprehensive but after internet research took the plunge and went with Currencies Direct. Perfect Choice.. and Janette Toy made it simple and was there 100% when the receiving end went pearshape having failed to advise me the pirfalls at their end. Janette covered all the bases and Currencies Direct effected the transfer and saved me which earned my respect for a well organised, user friendly website and even more for their Staff..

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  • author
    Joe Murray
    Nov 23, 2021
    Great service from Germaine Boselli

    Great service from Germaine Boselli - thanks! Left me feeling confident my money was in good hands.

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  • author
    Jay PATEL
    Nov 23, 2021
    First time I have used Currencies…

    First time I have used Currencies Direct and was pleasantly surprised. I've always used HiFx or TorFx before but the rates here were better. I was slightly worried about moving a large sum with a broker I hadn't used before but in the end, it was painless and efficient. Service from the account manager Germaine Boselli, was excellent. Very polite and easy to deal with and best of all, not pushy. I'd strongly recommend them.

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  • author
    David Corbett
    Nov 23, 2021
    This was my first time using Currency…

    This was my first time using Currency direct who were both helpful and professional in every step along the way. They made it very easy

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  • author
    Anne Shields
    Nov 23, 2021
    Always helpful

    I wanted to send a payment to Spain but completely forgot how to do it so had a live chat with the wonderful Sheldon and had no trouble what so ever getting it sorted. I cannot rate this company highly enough and would reccomend them to everyone.

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  • author
    Pierre Verwey
    Nov 23, 2021
    Reliable / Trustworthy / Recommended

    Efficient service, and quick feedback even with a transaction that ended up far more complicated when it arrived at its destination. Thanks to the can-do attitude of the agent in Cape Town, all the stops were pulled to minimize delay and subsequent fallout/cancellation. Have used Currency Direct before, and will again. I recommend this over traditional banks.

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  • author
    Jane
    Nov 23, 2021
    Thank-you Currencies Direct

    I recently sold an apartment in Italy and needed to exchange and transfer the money to my home account. Because of regulations on both ends, there were several difficult moments. Germaine, my account manager has been very responsive in all the situations, providing immediate attention. Thanks so much Germaine.

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  • author
    Manissa Wilson
    Nov 23, 2021
    I recently used Currencies Direct for a…

    I recently used Currencies Direct for a transfer from UK to France. The exchange rate that I was given was very favourable. Germaine Boselli, in particular, was very helpful and gave me good and prompt advice.

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  • author
    Ann Hawkes
    Nov 23, 2021
    Currency transfer to Australia

    I have recently had dealings with Currencies Direct and as a result I would certainly recommend them to any of my family and friends. Alfie Beard was so helpful, guiding me through online registration and money transfer. He explained everything and was so patient. Their rates were excellent and with no fees, or hidden fees. I was very impressed with how quickly the money was transferred to my Australian bank. Thank you Alfie and Currencies Direct.

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  • author
    David B
    Nov 23, 2021
    My experience with Currencies Direct

    My experience with Currencies Direct I have used Currencies Direct in the past and used it again for a recent transfer from UK to France and was given a good exchange rate. As always, my contact Germaine Boselli was excellent. She was both friendly and efficient. I'll use Currencies Direct again.

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  • author
    Anon
    Nov 23, 2021
    Germane Boselli-Horner

    Germane Boselli-Horner was very helpful. The rate she provided was very competitive and I was kept up to date at each stage of the process.

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  • author
    LOZANA Perez
    Nov 23, 2021
    Smooth sailing

    We had very good experience with Currencies Direct. Every step was explained beforehand and everything was smooth sailing. Thank you Claire G for you honesty and caring ❤

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  • author
    Mathew Broadbent
    Nov 23, 2021
    Great Service

    I have used currencies direct for a couple of transactions and would have no problem recommending them. Service has been excellent particularly from my account manager Germaine

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  • author
    Sally Dibb-Holland
    Nov 22, 2021
    Chris Blewett was really helpful

    Chris Blewett was really helpful in assisting us to find the best rate and quickly and successfully transfer money to our daughter in Australia. We wouldn't hesitate to use Currencies Direct again, their app is easy to use and completely effective at getting the job done safely and efficiently.

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  • author
    Nina Heslop
    Nov 22, 2021
    My experience with Currencies Direct

    I have had excellent service transferring money to my son. Alfie Beard was so patient and helped me through the whole process. I will definitely recommend him to anyone wanting to use the service

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  • author
    MR. A HASAN
    Nov 22, 2021
    EXCELLENT service

    EXCELLENT service, staff had lots of patients as we are not very quick as we are two ageing pensioners. We would definitely recommend your company to friends and family, a big thanks again for your help and understanding. Our special thanks to Alfie Beard and Lena Nottle for their excellent service.

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  • author
    Martin H
    Nov 21, 2021
    Highly recommended.

    Never had to sell a property in a foreign country before, so needless to say I was very apprehensive about the whole process. Opened an account with Currencies Direct and from the very start I was guided through the whole process. All of my questions were answered and someone from Currencies Direct kept in contact with me throughout the sale. I was kept informed of what was happening on completion day and four days later the money was in my UK bank account. Highly recommended.

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  • author
    John Cook
    Nov 20, 2021
    Patience personified

    Unable to understand how to amend account details, so was talked through the procedure at great length by an extremely patient young lady. In 17 plus years I've always received great service from the Company staff and this encounter simply reinforced this opinion

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  • author
    Una
    Nov 20, 2021
    We had to pay for a holiday in France…

    We had to pay for a holiday in France with Euros in the last week, so we contacted Currencies Direct. From the start we found them very helpful. Peter Hallas was particularly helpful and patient as we tried to get our heads around the correct procedure. Once we started the process it went ahead quickly, our holiday was paid for and we were pleased with the rate of exchange we received. We had to get help from Peter a few times but very satisfied with the outcome.

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  • author
    Peter T
    Nov 19, 2021
    Account reactivation

    My account was dormant for a few years, but I was very quickly taken through the procedures by Josh to get going again. I was then contacted by Sheldon in customer services to set up a monthly payment mandate. I was very impressed with the service I received and am now waiting for confirmation that the mandate has been setup.

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  • author
    Gita Shah
    Nov 19, 2021
    Review for the services

    We were given excellent service from the initial query form filled online. Account Manager, Grace Hood was very very helpful in making our transfer transaction smoothly. She helped me step by step. Very grateful for this service.

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  • author
    Tony Everitt
    Nov 19, 2021
    Very pleased with the service and help…

    Very pleased with the service and help I received from Customer Direct when transferring funds to France. The rate received was good and there were no hidden costs. The process was explained to me clearly by Alfie Beard, one of the staff, and everything went smoothly with clear tracking of my transaction. I would recommend this company and I will be using them again when needed

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  • author
    Sharron Jones
    Nov 19, 2021
    Excellent service from Currencies Direct.

    Excellent service from Jeremy Warr and Malcolm Cutinho, helpful, supportive and patient.

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  • author
    Brendan Kelly
    Nov 18, 2021
    Very swift set up

    Very swift set up, easy to follow online process for transferring money , very helpful staff. Grace Hood was very helpful in assisting the transfer.

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  • author
    Lorenzo Hall
    Nov 18, 2021
    Excellent efficient and very personable

    Excellent efficient and very personable. Great service as usual from my account manager Kacie and also from Malcolm today.

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  • author
    Trudi Robertson
    Nov 18, 2021
    Efficient professional service

    We completed quite a bit of research and had two phone calls with Kieran before deciding to go with Currency Direct. Service has been efficient, professional and friendly and it makes a big difference having a dedicated person to speak to and run questions past. The process of transferring funds from UK to NZ was very straightforward and safe and we have every confidence in the staff managing the money.

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  • author
    Roz
    Nov 17, 2021
    Great service

    Great service, I had difficulty understanding the app but the guy was great, very patient, professional a job well done Currencies Direct

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  • author
    Sj
    Nov 17, 2021
    Fantastic customer service

    Fantastic customer service, brilliant rates, the whole process was explained fully. Special thanks to Grace Hood you have been brilliant

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  • author
    Nic Bailey
    Nov 17, 2021
    Great customer service and exchange rates

    I have used currencies direct several times now and the staff are always very helpful. They have a useful app which is easy to use along with online options giving you greater choices. All very straightforward to use and with staff on hand if needed - highly recommend

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  • author
    Gerry McConville
    Nov 16, 2021
    Money t/fer

    I was having difficulty in transferring $600 to Australia through my on line banking account. I discovered Currencies Direct in a google search. I had never heard of them before. I spoke to lady in that organisation who confirmed that they could carry out the transfer once I was registered. Once I provided the relevant information and had my account activated I was introduced to Alfie Beard who took a personal interest in my problem and guided me through the transfer process. He even telephoned the following day to confirm that the funds had arrived at the payee bank. Overall the service was excellent and I will certainly use Currencies Direct for future Fund Transfers.

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  • author
    Huw Jones
    Nov 15, 2021
    A reliable and professional service

    Since discovering Currencies Direct, I have been using it in regards to our house purchase in Ireland, and have found the system and the personal interactions with staff to be professional and helpful. I shall continue to use their services to transfer money on a regular basis. It is worth noting however that everything closes down at the weekend and so one needs to factor in this delay when facilitating any transfer.

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  • author
    Paul Lanchbury
    Nov 15, 2021
    Great Service

    I find the service of Currencies Direct always quick and efficient, also the politeness of the personnel is always impeccable

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  • author
    sarah sims
    Nov 15, 2021
    Excellent service

    This is my second time transferring through Currencies Direct. My account manager was Kieran who dealt with both transactions . I was very nervous about sending a large amount abroad and then back again . Kieran talked me through everything and was very understanding of a difficult situation I was in and gave me the confidence to proceed. The deal was locked in at 5 pm on Friday , to my astonishment the money was in my account that same evening. I have no idea if I could of received a better deal elsewhere , for me having complete trust in currencies direct and Kieran was the most important factor . I would totally recommend this company and wont hesitate to use them again in the future

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  • author
    Joanna
    Nov 13, 2021
    Never having used a currency provider…

    Never having used a currency provider before l was very apprehensive but sometimes one has to take a leap of faith. Germaine Boselli made everything so easy and uncomplicated.l can highly recommend Currencies Direct. Thanks Germaine

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  • author
    Adam B
    Nov 12, 2021
    Quick, simple and secure

    Unless you scour the internet and speak to every provider you'll never truly know if you have the best rate but at least with Currencies Direct the customer service and advice (particularly of Germaine) makes the process so quick and easy I won't use any other provider. It's always nerve wracking making large foreign payments but I feel reassured that they are FCA regulated and follow all the fraud checks you would expect.

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  • author
    Dawn Atkins
    Nov 12, 2021
    Brilliant service

    Thank you Germaine for your help and expertise yesterday. From setting up an account to processing a payment it was made very easy with your help. We had previously been using a different company with a brilliant account manager, but when he left the service we had disappeared with him. We are so relieved that Currencies Direct have such a good customer ethos and look forward to a long customer relationship.

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  • author
    David Stovin
    Nov 12, 2021
    Alfie Beard was a star

    We had a problem with another company we tried to use, so we went with currencies direct, and we are so pleased that we did. Alfie Beard made things so easy for us, he was superb and patient with a couple of old codgers who weren't sure what to do. Thanks so much Alfie for all your help.

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  • author
    Jackie Axford
    Nov 11, 2021
    Excellent Service

    I hadn't transferred money for some years so was a little nervous and couldn't remember the procedure, but Chris Blewett was a star and talked me through it with so much patience. Very happy indeed. Thank you.

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  • author
    M R
    Nov 11, 2021
    Professional support by Grace Hood

    Professional support by Grace Hood, excellent handling of requests, prompt and undelayed execution of transfers.

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  • author
    Chris
    Nov 11, 2021
    What a fantastic service

    What a fantastic service! From my initial enquiry right through to my currency transfer Currencies Direct offered nothing but faultless service. My client account manager Grace Hood was absolutely excellent and helped me every step of the way. How wonderful to be able to actually speak to someone!! I was nervous transferring online but it was so simple and quick that I wouldn’t hesitate to recommend them.

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  • author
    Steve Quinlan
    Nov 11, 2021
    Once again I’ve received first class…

    Once again I’ve received first class service and a great rate. Reaz made the process effortless, handling my transfer with pace and contacting me as soon as the money was available to transfer to my account. Why anyone would use their bank for a currency transfer, I just don't get it. My bank experience was awful both in terms of rate/charges and service. Well done Currencies Direct

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  • author
    Nicola
    Nov 11, 2021
    Jeremy Warr has been a star

    Jeremy Warr has been a star. Guided me through the process and gave clear explanations. The transfer happened quickly and he was available throughout, telling me exactly what to expect. Very professional. I was also impressed with the security arrangements, and happy with the rate of exchange.

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  • author
    tom bertram
    Nov 10, 2021
    I came across your website while…

    I came across your website while searching alternative money transfer companies. I have to say I consider your company to be second to none. No sooner had I finished the setting up process, when Alfie Beard rang to say he had been allocated to my account. A very positive conversation followed. I look forward to doing continuous business with currencies direct. The transfer could not have been easier. To have a system that e mails the recipient when the money has been transfered is fantastic.

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  • author
    Jean Akid
    Nov 10, 2021
    Excellent help given

    I had a more complicated than usual exchange to make, as I wanted to pay for a car with an exact number of euros, but also wanted several thousand euros paid into our Spanish account. I was very patiently talked through the process by Jayne Carfoot - I think I might have struggled on my own. I have no hesitation in recommending CurrenciesDirect to anyone wishing to transfer money.

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  • author
    richard Penketh
    Nov 10, 2021
    efficient transfer

    very efficient and helpful team moved my money much cheaper than the bank who could not confirm the rate till the next day and talked about a 1% intermediary bank charge n I saved about 400 quid and gained a lot of certainty

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  • author
    Martin Wilton
    Nov 10, 2021
    Very helpful

    Very helpful, efficient and quick service with very good communication. This was my 1st time of using this type of service and l am very happy with how currencies direct gave me a good service.

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  • author
    Carolyn Marcus
    Nov 10, 2021
    Very pleased

    I came to Currencies Direct via the Money savings expert website. It was so refreshing to have real people to speak to instead of computers! Everyone was very helpful and since then Alfie has really checked to make sure I felt happy and my transfer went through. What a relief! I will continue to use them in the future.

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  • author
    Linda
    Nov 10, 2021
    Excellent service

    I recently found myself having to make several international transfers to family members for the first time. I chose Currencies Direct because I had access to a personal account manager. Jeremy was my account manager and he was excellent in every respect. He guided me throughout the process, providing very clear explanations at every stage. He was very accessible on the phone and responded very quickly to any questions I raised. My family business was conducted quickly and efficiently. I received excellent service, thank you Jeremy.

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  • author
    Sandra Britain
    Nov 10, 2021
    I was impressed but not surprised by…

    I was impressed but not surprised by the efficient way with which my transfer was dealt as I have used Currencies Direct in the past with the same excellent outcome. Sheldon was very courteous and helpful.

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  • author
    Giada Piccini
    Nov 10, 2021
    Great rate and excellent customer…

    Great rate and excellent customer service. Thank you Grace for being such an amazing acc manager.

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  • author
    James
    Nov 09, 2021
    Quick and effective, thanks!

    I was led to Currencies Direct through MoneySavingExpert Website and was not disappointed. The customer service was succint, rapid and extremely effective. I would not hesitate to use Currencies Direct again.

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  • author
    Marion Sheridan
    Nov 09, 2021
    Thankyou to Freddie who guided me…

    Thankyou to Freddie who guided me through the process. Very professional and helpful throughout.

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  • author
    Ann Boote
    Nov 09, 2021
    Buying & Transferring currency

    Buying & Transferring currency. We recently went through the process of purchasing a property abroad. We found the services of Currencies Direct invaluable. Both on-line & face to face (in particular Samuel) at the Mojacar office.

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  • author
    Beat Haessig
    Nov 09, 2021
    Thank you, Germaine Boselli-Horner

    I have used Currency Direct before to transfer money from an account in the UK to an account in Switzerland. This time I needed to do the reverse. With the very professional, informed and friendly help from Mrs Germaine Boselli, client account manager with Currencies Direct, the transfer went very smoothly and quickly. Quite a relief when a larger sum of money is involved.

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  • author
    julie Thompson
    Nov 09, 2021
    Very helpful and was available to…

    Very helpful and was available to answer questions I had very easy to use

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  • author
    Lee Wiffen
    Nov 09, 2021
    Great service

    Great service. Responded to my queries immediately and dealt with them whilst I was still on the phone

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  • author
    K C
    Nov 09, 2021
    Excellent service

    Excellent service, Adam in Valencia was very helpful and always available. Transactions all very smooth, and easy website.

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  • author
    Steve
    Nov 09, 2021
    Needed to make a payment in France

    Needed to make a payment in France. It was a good rate,quick and easy with good information on progress. More info was required by the compliance team but that was simple enough and did not delay payment. I had one specific query and Peter Halas knew the answer straight away. Will be using Currencies Direct again

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  • author
    Lorraine None of your business
    Nov 08, 2021
    Absolutely brilliant company and…

    Absolutely brilliant company and friendly knowledgeable staff .Highly recommended.

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  • author
    Stephen Miles
    Nov 08, 2021
    Currencies Direct

    They were very helpful and talked me through each stage.

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  • author
    I Loveday
    Nov 08, 2021
    USD-GBP exchange

    Currencies Direct arranged my recent transfer from USD to GBP and did a fantastic job. They were highly responsive during a period when the exchange rate was fluctuating materially for various reasons and very helpful in working through the various "forces" that potentially were impacting the rate. When I decided to make the exchange they were highly efficient and the whole process went through seamlessly.

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  • author
    Nebiat Yohannes
    Nov 07, 2021
    Thank you so much Ethan Carne

    Thank you so much Ethan Carne, you were absolutely amazing, you transferred my CAD dollars to Sterling in no time and with such easy & efficiency. Overall it was a fantastic service and very transparent. I would highly recommend Currencies Direct to everyone and I'll be using them again.

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  • author
    Estelle O
    Nov 07, 2021
    Currencies Direct - Reliable, great service and fast

    Currencies Direct are authorised by the FCA which I found very reassuring. I was allocated a dedicated customer service representative and only dealt with him for the duration of the transaction. He called back same day when I called and he wasn't immediately available. The entire transaction took no more than 3 days at a better exchange rate than TransferWise or my bank of origin. The client interface on line is easy to use and self-explanatory. The security levels are high without being prohibitively complex. Overall I am very impressed with the service and rapidity. I have started recommending Currencies Direct to friends and family already.

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  • author
    oliver nulty
    Nov 07, 2021
    Currency Transfer.

    Once again great service from Currencies Direct and specifically Germaine Boselli. Everything made easy, safe and professional. I have used the service before and will again.

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  • author
    Mark Bennett
    Nov 06, 2021
    Very quick efficient and professional

    Very quick efficient and professional. A crystal ball for knowing about the interest rate remaining the same would have made an excellent service even betterr

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  • author
    Susan Karen Callaghan
    Nov 06, 2021
    Excellent service by Germaine Boselli

    I wasn't sure what to do or confident in transferring my funds. Germaine Boselli was extremely helpful and supportive, helping me and talking me through each step of the way. Extremely approachable and friendly whilst maintaining a very high standard and professionalism. I have no worries or concerns now in using currencies direct services

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  • author
    Mrs. Marie Marson
    Nov 06, 2021
    Excellent as always.

    The information I received was very clear and answered all my queries. Thank you Farheen.

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  • author
    Jim Pearson
    Nov 06, 2021
    I needed to move a large sum of money…

    I needed to move a large sum of money for a house purchase from the UK to the EU. Germaine Boselli-Horner at Currencies Direct helped me get this done quickly and easily with the minimum of fuss. I also got a very attractive rate.

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