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Currencies Direct Review

Reviews 10,096
Currencies Direct
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Currencies Direct
Currencies Direct
Excellent
Reviews 10,096
Michael Graw
May. 30, 2021
2 min read
Michael Graw
Currencies Direct Summary
Currencies Direct is a London-based money transfer service that caters to individuals and businesses. The platform offers transfers in 40 different currencies and 120 countries around the world. Currencies Direct charges zero fees for most transfers, but the exchange rate you receive is typically 0.25-1.5% below the going market rate. If you want to lock in a better rate, the platform offers helpful tools like exchange rate alerts.

Pros

  • No transfer fees
  • Exchange rate alerts
  • Supports international business payments

Cons

  • Transfer minimum of $100
  • No option for cash pickup

Currencies Direct at a glance

8.8
Editorial score

Fees?

No transfer fees
10.0

Transfer time

Within 2 working days
6.0

Customer service

Help from an agent over the phone or through live chat available
8.0

Security

Regulated and encrypted secure transfers, biometric entry and multi factor authentication for account
10.0

Online and mobile experience

Excellent site and app with transparency of rates, mobile transfers and transfers from credit cards as well as bank accounts
10.0

Currencies Direct Fees & Rates

Currencies Direct doesn’t charge any transfer fees. Instead, the platform makes money by offering you a lower exchange rate than the current market rate. Currencies Direct is transparent about this, displaying both the mid-market rate and the exchange rate you’ll receive.

How much Currencies Direct charges through this difference depends on what countries you are transferring between and how much money you’re sending. For sending money from the US to the UK, the exchange rate difference is typically between 0.25% and 0.5%. However, if you’re sending money to Africa, the rate difference that Currencies Direct is charging can be as high as 1.5%. 

One thing to keep in mind is that Currencies Direct requires a minimum transfer of at least $100.

How Does It Work?

Transferring money around the world is easy with Currencies Direct. On the platform’s website, just enter what countries you want to send money to and from and how much you want to transfer. You can then get a free quote with Currencies Direct’s exchange rate by entering your name, phone number, and email. 

If you’re happy with the quote, you can send money online through the Currencies Direct app (for iOS and Android) or over the phone. All transfers must be made to a recipient’s bank account, although you can pay for your transfer directly from your bank account or with a debit card. 

How Long Does It Take?

Transfers with Currencies Direct are typically completed within the same business day, although some transfers can take up to two days. You can monitor your transfer’s progress at any time on the platform’s website or through the mobile app.

Currencies Direct Top Highlights 

Currencies Direct has a few features that help it shine for transferring money around the world:

Global Breadth

Currencies Direct supports transfers between more than 120 countries around the world. It also supports more than 40 different currencies, including most currencies used in Europe and Southeast Asia.

Limit Orders

Currencies Direct support limit orders, which allow you to make a transfer only if the exchange rate hits a predefined level. This is a good option if you don’t need to transfer money immediately and wait until you can get a better exchange rate. Currencies Direct can either initiate your transfer as soon as the desired rate is reached or send you an alert.

Multi-currency Accounts

For businesses that send and receive money in multiple currencies, Currencies Direct offers multi-currency accounts. These accounts enable you to hold money in dollars, pounds, and euros all at the same time and instantly interconvert between them at Currencies Direct’s going exchange rate at any time. 

Simultaneous Payments

Another nice feature for businesses is that Currencies Direct enables you to set up multiple simultaneous payments in various currencies. This is extremely helpful if you want to pay overseas employees at the same time. Individuals can also take advantage of this feature to send money to friends and family scattered around the world.

Customer Support

Currencies Direct offers US support from 9 am to 5 pm Eastern, Monday to Friday, by phone and email. Although these support hours are somewhat limited, Currencies Direct has more than 20 branches around the world. So if you need help outside of regular business hours, you can contact the company by contacting an international branch.

Privacy and Security

Currencies Direct is regulated by the Financial Conduct Authority, which is the UK equivalent of the Financial Industry Regulatory Authority in the US. 

The company keeps all customer funds completely segregated from its own funds, an important firewall that ensures your money is going to its intended destination. 

The company also subscribes to voluntary regulations like the Non-investment Products Code and is highly rated by the UK credit agency Dun & Bradstreet.

Bottom Line

Currencies Direct is a high-quality money transfer service that offers zero transfer fees and competitive exchange rates. The service enables you to send money as fast as the same day to over 120 countries around the world. However, you must send at least $100 and transfers have to be sent to a bank account rather than to a cash pickup location.

Initiating a transfer is simple through Currency Direct’s web interface or mobile app. You can easily enter limit orders if the current exchange rate isn’t as favorable as you’d like. Businesses can also benefit from Currency Direct, since the platform offers tools like multi-currency accounts and simultaneous payments around the globe.

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Currencies Direct
Excellent
Reviews 10,096
on
Excellent
91%
Great
5%
Average
1%
Poor
1%
Bad
2%
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elaine miller
14 hours ago
Vishnu. Your best agent…..agent Vishnu that I spoke to was…
The agent Vishnu that I spoke to was able to explain in detail so that I understood completely how the business worked, nobody else has been able to do that. He was extremely knowledgeable, kind and helpful someone who is absolutely a credit to your company and I know he must be a wonderful person for his patience with me. Thanks to him I will definitely recommend this company to others.
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dorothy jefferies
18 hours ago
Great Service, will use them again
Always a headache for my husband and I to move money from our English account to our French account but with the telephone help of Liam Hatton, who steered us through the whole process it was accomplished. He was so helpful and not once did he show any impatience when we got things wrong! All went through smoothly and we certainly shall use currencies direct again - we trust them.
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gordon grace
21 hours ago
I was given exact information and as…
I was given exact information and as the line dropped out on numerous occasions he rand back immediately excellent service Gordon Grace
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lesley scott
a day ago
Grace was so helpful and patient with…
Grace was so helpful and patient with two pensioners who were experiencing difficulties with their first transfer of funds with this company
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jeremy s
a day ago
Easy to do and competitive rates
Transferring money to Australia was very easy. I checked rates and they were better than another provider I'd used previously. Easy to set up, quickly actioned. Happy.
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michael hughes
a day ago
Excellent Customer Service
The quality of the customer support I received from the Customer Service Representative was excellent. He listened to my query and answered it fully in a polite, professional and efficient manner. An excellent ambassador for he company.
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con regan
a day ago
Simple, cost effective & very personable service !!
Required a provider to transfer £50k+ in Canadian Dollars to a Canadian Bank as my Challenger Bank could not handle the transaction in a cost-effective manner. I found Currencies Direct who came highly recommended and my recent experience totally supports this recommendation. Simple, cost effective, very personable service where I was supported by real people, in particular, Germaine Boselli, throughout the process. It was all very professional service where Germaine and team at Currencies Direct inspired confidence and security with my money. Would recommend and will be using their services again.
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norman
a day ago
Highly Recommend
I have made several large international transfers and have been very pleased with the customer service, exchange rates and ease of use of online site and app.
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vincent romnes
a day ago
Peter Wong was immediately on to my…
Peter Wong was immediately on to my requirements, sorted them out and corrected an anomaly on my account of which I was not aware Yours Another very satisfied client- Vincent
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james searson
a day ago
Sheldon was very helpful and solved my…
Sheldon was very helpful and solved my password problems very well.
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tina slough
a day ago
Great Customer Service
I called with 2 issues. Both were dealt with and resolved within minutes by a very friendly, helpful member of staff.
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fiona perry
a day ago
Quick and easy once you get the hang of…
Quick and easy once you get the hang of it. Not sure if the rate is the best but didn’t bother to check Used twice now and had to talk to Megan Reeve both times but problem quickly iron out
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stephen cleaver
a day ago
The app was very easy to use and just
The app was very easy to use and just to confirm I spoke directly with the bank to confirm the transfer was good to go.
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peter sevier
2 days ago
My money-transfer problem was quite…
My money-transfer problem was quite easily solved by a Currencies Direct agent guiding me through the computer steps while I was on the telephone with him. The problem in my case is simple and usually occurs annually- I forget that the transfer requires many quite- complex steps because of the necessary security involved. If I made transfers often I would learn the routine. Computer technology changes rapidly and becomes more complex over time, and I struggle to keep up ( I took my degrees in the 1950’s and early 1970’s- with a slide rule). Thank you so much for being patient with me- the situation was made much worse because I have hearing problems, and telephone conversations are often difficult.
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malcolm mcvickar
2 days ago
Vishnu was super helpful… Walked me…
Vishnu was super helpful… Walked me through the process a step at a time. Very patient, and very knowledgeable. … With a nice sense of humor along the way. Wish him Merry Christmas for me.. And merry Christmas to Crystal as well. I love that he told me he was her Secret Santa!
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frankie stevens
2 days ago
Professional & efficient service
Welcoming voice at the end of the phone. Peter dealt with my query very clearly and professionally. Feeling thankful.
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willerby mortgages
2 days ago
I dealt with Grace Hood for the transaction
I dealt with Grace Hood for the transfer of funds from Greece to the UK. She looked after me from start to finish and made sure I understood the process and timescales.
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sean
2 days ago
Good service
I’ve been using Currencies Direct for more than a year to move funds to the US. James McIntosh has been super efficient and accommodating.
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john gilbertson
2 days ago
Excellent customer service
My client account manager Nikola so kind so helpful and so patient and understanding dealing with a customer who has problems how to work his phone and press the right button. So appreciated and I so hope management realise what a star they have working at the coalface
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leon van der merwe
2 days ago
Great!
Erike (and the rest of the Currencies Direct team) are fantastic. Had a slight issue and she sorted it out with the reserve bank chop chop. Highly recommend.
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mr martin j o'grady
2 days ago
I dealt with Nikola and found her most…
I dealt with Nikola and found her most professional and courteous and she helped in the transfer of funds without any problems.
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eloise benjamin
2 days ago
The service I receive
The service I receive, and in particular by my allocated foreign exchange dealer Joshua Stredder, is excellent. He responds promptly, is professional and friendly. Any issues or queries, which are few, are dealt with efficiently. I would recommend them.
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keith leighton
2 days ago
excellent speedy service
having had the process thoroughly explained by the knowledgeable Ethan Carne, the transaction proved to be simple and flawless funds were in my daughter's Boston bank account with an hour excellent, thanks to all involved
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quad qc24 valve pre amplifier
2 days ago
clear precise instructions
clear precise instructions
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irene strydom
2 days ago
Estate lawyers
I was directed to this business by my lawyers. All communications were clear and staff were very patient and helpful. I trusted them and they certainly didn't let me down. Thankyou
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xavier de villiers
3 days ago
Excellent
I recently had the pleasure of using currency direct's services, and I must say it was an exceptional experience from start to finish. The level of professionalism and attention to detail exceeded my expectations. The team was not only knowledgeable but also went above and beyond to ensure my needs were met promptly. The service was efficient, reliable, and delivered with a genuine commitment to customer satisfaction. I highly recommend currency direct for anyone seeking top-notch service and a seamless experience
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chris denton-powell
3 days ago
Brilliant!
Brilliant. Helpful and great Patience! Guiding me through the method of transaction. Would recomend this company.
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stephen
2 days ago
Currencies Direct (Megan Lee)
The first time I've used currencies direct I think the service I had with them was excellent would recommend When calling ask for Megan most helpful and pleasant and keeps in touch while you're transfer is complete
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judith
3 days ago
Impressed
I was very happy with the way in which Jeremy talked me through the procedure to give me a clear understanding or transferring a large sum of money into my bank account in Spain. Very impressive.
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mary banks
3 days ago
I recommend Currencies Direct for international currency exchange
Not too sure about competitive rates, but I couldn't be bothered to check. I just knew that Harley, my Currencies Direct account manager, makes it very easy to do international exchanges. This was my second transaction with them, and I used them again because having it all set up ---with their providing every detail for me -- it's SO easy the second time around. I will therefore be using them anytime I need to do another transfer.
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tej dhindsa
3 days ago
Peter Wong was excellent
Peter Wong was excellent
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david herbert
5 days ago
Efficient service
All was handled efficiently and responses were prompt
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b6581914 robin kennedy
5 days ago
Peter Hallas
Having attempted to transfer funds to family in Cyprus online and failed I contacted currencesdirect there I spoke to Peter who with infinate patience solved my browser problem and stayed with me to complete the transfer successfully. He is without a doubt a credit to currencies direct Robin Kennedy
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jason harris
6 days ago
I have been a client of Megan Lee at…
I have been a client of Megan Lee at Currencies Direct for a few years now and must say that Megan has always been quick, reliable and providing the most competitive rates. I recently had to make a very large transfer and Megan took me through the whole process in a professional, patient and friendly manner which put me at ease. Many Thanks Megan !
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deborah
6 days ago
Customer service
Having just opened an account with currencies direct online I was immediately contacted by one of their client account managers Peter Hallas. Brilliant! Patient, helpful and took time to explain the process of currency exchange
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anders fiskum
7 days ago
Verdy good service and feedback about…
Verdy good service and feedback about the transfer of money
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patricio
7 days ago
La persona que me atendio exelente
La persona que me atendio exelente
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sue martin
7 days ago
I got in a middle and had to ring for…
I got in a middle and had to ring for help. My call was answered straight away and I was give the help I needed by a very pleasant man
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w. longmuir.
7 days ago
Transferring money from Spain to UK.
Client Account Executive Kirsty Rogers talked me through the transfer process from start to finish very efficiently and professionally....no pressure or problems whatsoever. When it came to the final money transfer into my UK Bank Account, Alistair took over and successfully delivered. All in all,everything was executed perfectly and smoothly. Excellent service.
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robert r
7 days ago
Very good experience with this company
I'm impressed by this company. They have a good website which is easy to use and puts you in control, they are much cheaper than using my bank and Nikola was very responsive and helpful on queries.
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lisa wilson
7 days ago
Made life easy
Great contact very helpful will use again
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matt greenwood
8 days ago
Transferring money from the UK to NZ
Transferring money between the UK and NZ for the first time in 20 years. Having an account manager, Peter Hallas, really helped trusting the process. The interaction with the customer services team was also very positive. Finally, of the 3 companies that made it on to my short list, Currencies Direct had the best exchange rate at the time!
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christopher richardson
8 days ago
Moving money between Europe and the UK
Currencies Direct were recommended to us from 2 different sources including an introduction from our Estate Agent. They were extremely courteous and efficient in setting out our options for getting Euros converted and sent back to the UK. They guided us through every step and ensured all matters were dealt with correctly and effectively giving us excellent advice throughout the whole process. They maintained contact at critical times and provided a reliable commentary through each stage. They also ensured all protocol and security measures were strictly adhered to. We are very grateful to have had their excellent service. We cannot rate them highly enough.
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nigel harris
8 days ago
Money Transfer Sterling to Euros
Process was made very clear to follow and moving some money went without an issue. Will use this company again.
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julie worsley
8 days ago
Great Company to deal with
Great Company to deal with, Honest, reliable, and trustworthy. Everything you need when transferring large amounts of your hard earned cash. Highly recommend,
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polly dunlop
8 days ago
Excellent Support
Megan and Harley couldn't have been more helpful and patient with me as a first time user - i had a problem with providing the right information in the right order (not enough 0s!) but they persevered with me and we cracked it in the end. Once set up the process works very well and there is excellent support and help on hand. It is reassuring knowing Megan is there to guide me (for future transactions) and explain everything clearly - no call waiting either, you get straight through.
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lynnette lee
8 days ago
Online chat - quick and very helpful
We used the online chat to talk through a transaction, as we are new to Currencies Direct. Our adviser was really helpful, and talked us through the steps. Would definitely recommend.
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annabelle
8 days ago
Ease of contact and short the time it took to solve my problem
Ease of contact and the short time it took to solve my problem
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customer
8 days ago
Trust
Trust! It's all about trust. I requested the exchange of a smaller amount at first to see how the process worked. The transaction worked smoothly and Stefania Falcone was instrumental in guiding me along the way. Great customer service!
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mjs
8 days ago
Best rates on the Market and exemplary Customer Services…
I used a leading market broker for years and then Currencies Direct stepped in, when they messed up and blocked my account in error. Took a week to unblock, a week I didn't have. From the moment I became a client to today's Customer Services call, this Company is head and shoulders above their competitors, in every way. The professionalism and availability of exemplary Customer Services personnel, is top notch. Oh and one final thing, the most important, their rates are consistently much more favourable than my last Broker (I check regularly) and are probably one of the most competitive on the Market. I could not recommend them more highly.
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martin c.
8 days ago
Great customer service
Farheen has been kind, professional and patient and provided me with the information I was after. No waiting times. Perfect!
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jennifer clifton
8 days ago
They took me through each step and…
They took me through each step and followed up.Though I wasn't transferring a great amount, they made me feel a valued customer
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terry lewin
8 days ago
Pestered by phone calls and received a…
Pestered by phone calls and received a strange email with computer generated questions. Had to call back to sort out. Exchange rate not that good either. Found better and simpler website!
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narendran subramani
9 days ago
Received excellent support today from…
Received excellent support today from Amit. Had thorough follow up and actioned appropriately.
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kh
9 days ago
Fast, easy to use and reliable service
I've been using Currencies Direct for just over a year, they have handled over 100k in transactions: fast, easy to use and reliable service. If there is ever a question e.g. to discuss a large transaction you are assigned a rep. I've had the same rep. since joining (Nikola) who has been fantastic, replies to emails and calls very fast. I will certainly continue to use the service.
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virginia eastman
9 days ago
Germaine at CD is a total star
Germaine at CD is a total star. Professional to the last. I am new to this and she couldn't have guided a novice like me through the system better than she did. To be thoroughly recommended. Thanking you Germaine!
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hazel quinn
9 days ago
Full marks
I haven't used the service for a year and Nicola was very helpful and efficient. The whole transaction took just a few minutes
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paul
9 days ago
Good Service
Only used Currencies Direct a few times so far but very happy with the service. Very good exchange rates (GBP --> USD), the process is simple and transparent and you have an assigned service agent. My agent has always been friendly and knowledgeable. Good service.
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andy
9 days ago
Dealt with my request quickly and…
Dealt with my request quickly and effectively.
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elliott fletcher
9 days ago
I have used Currencies Direct several…
I have used Currencies Direct several times now and have found their service quick, reliable and with competitive rates. Germaine has always been very attentive, friendly and professional. I will continue to use CD and work with Germaine again in the future.
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mick prentice
10 days ago
Use of Currencies Direct
I have used Currencies Direct for a number of years now to transfer my Pension from the UK to Spain, and I have never had any problems with transactions of contact with the Customer Support Group.
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barrie johnson
10 days ago
Smooth
Smooth. The process is really smooth and well thought out. I had all my details ready. The hard part Was with my own bank, but Peter Wong helped me and talked me through that too. Really impressed with Currencies Direct and I will have no hesitation in using them again, or recommending them to others.
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virginia roundsgriffiths
10 days ago
I am grateful for Harley Gerrard's…
I am grateful for Harley Gerrard's patient and helpful assistance. He has always been most efficient and helpful in all my dealings with him and my requests
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brian tickner
10 days ago
Excellent service very good rates.…
I use this service only a couple of times a year, yet whenever I call Nikola deals with my modest requirements most efficiently and in a very pleasant manner. Apart from these important aspects, CD has always provided extremely competitive rates.
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consumer
10 days ago
My transactions went very fast and the…
My transactions went very fast and the help is very professional. I really recommend them .
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angela maber
10 days ago
Avoids fees
Easy to set up account. Easy to use for smaller and larger amounts. Helpful staff. Reasonable rate. No fees/charges.
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lilibeth miranda
10 days ago
Patient and detail-oriented
Ma'am Germaine Boselli was very patient with me. It's very easy to get lost in translation, but they have been very patient with my queries and often times my replies would be delayed due to a different time zone. The step-by-step process was also detailed in an easy to understand manner.
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john dudley
10 days ago
Rapid transfer
Rapid transfer, and the ability to talk to someone straight away when needed.
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consumer
11 days ago
rare personal customer service
As a long standing client I’m usually happy to buy and transfer on line but on this occasion I was less happy with the rate for Fr francs for a smaller amount. Happily you can still phone Currencies Direct for personal advice. On this occasion Germaine found a much better rate and arranged the purchase and transfer for me.
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michael
11 days ago
Germaine was very helpful and…
Germaine was very helpful and reassuring. It can be a scary business transferring currencies and the banks will charge ridiculous fees.
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lynnette lee
11 days ago
Straightforward - highly recommend
Really straightforward way to transfer money safely from one currency to another. Our allocated adviser was really helpful, and walked us through the steps we needed to take to pay people abroad. Highly recommend.
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mr paul keyes
12 days ago
Excellent customer service
Excellent customer service from Germaine. Always available or to return a call and guide me through the process. Very satisfied customer Paul K
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blathnaid cipriano
12 days ago
Germaine Boselli Was a great agent she…
Germaine Boselli Was a great agent she was very knowledgable and very helpful she put us at ease transferring so much money she is an asset to your company
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fiona coble-neal
12 days ago
My recent experience with Currencies…
My recent experience with Currencies Direct has been excellent. Germaine helped me with every step of the process. I thoroughly recommend Germaine Boselli for her efficient, supportive and exemplary service.
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ann
12 days ago
Great personal service
Great personal service
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chris leslie
12 days ago
Currencies Direct "A Wow Factor "
Well i have never dealt with a more professional company !! The initial introduction and way forward was superb,i was kept in the picture of setting up accounts with Investec to be ready for International transfers. All was handled by an allocated banker and everything was done perfectly,not to mention applications to Reserve bank all handled with ease. Currencies Direct are superb & all at no cost !! Thank you for everything you have all done to make my life so easy !!
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kirsty
13 days ago
Transfer internationally - excellent service, highly recommended
Needed to transfer some money internationally and found Currencies Direct on Money Saving Expert recommendations. I find anything to do with money daunting and scary because of all the warnings everywhere about scams! Currencies Direct rang me straight back and talked through the process. I then was given a client manager - Peter Hallas - who talked me through the process and confirmed the quote (which was a decent exchange rate - I did my homework). I made an error on the transfer and Peter had already picked up on it and rang me back and we sorted it out together, he also rang later in the week to check all had gone OK and funds had been received. They had infact been delivered far quicker than stated which was a bonus. So lovely to have first class, courteous and knowledgeable service, I tend never to leave reviews as you rarely come across good service which is why I have taken the time to write this review. I would highly recommend.
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diane pickering
13 days ago
Megan had the information needed…
Megan had the information needed immediately making for a smooth transition of funds. I have been pleased with the service offered.
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caroline bailey
13 days ago
Megan has been great
Megan has been great I found the process quite difficult as I have never used anything like this before and Megan went above and beyond to help me
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mrs lynne giblin
14 days ago
Professional advice
The advisor James Elt was professional, courteous and extremely helpful during my transaction with frequent updates.
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sabina giuntinelli
14 days ago
This company provided me with excellent…
This company provided me with excellent service and such an accuracy for details that they made me feel very safe in a moment when I most needed it, moving country and having to take care of a lot of burocracy. Thank you
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marita
14 days ago
Rekomederas
Mycket trevligt bemötande. Proffsigt och snabb hantering av mitt ärende.
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anders björklund
14 days ago
Victor Granberg
Victor Granberg, grym kille. Bra service.
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sue jones
14 days ago
Great customer service
Very straightforward setting up account. Great customer service.
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janick fievet
14 days ago
best experience.
over the last few years, I have used few different companies for currencies transfers. I am glad to say my recent transaction with Currencies Direct, was the best experience, very professional with clear explanations. I will use Currencies Direct in the future.
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celia smith
14 days ago
This was my first time doing an international money transfer
This was my first time doing an international money transfer and Harley Gerrard walked me through using my online account to do the transfer correctly, sorted out the international codes I needed and stayed on the phone untill my transaction was completed successfully. . I am very grateful for his assistance and relieved that the transfer was doing corre tlu.
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willie
14 days ago
Nikola who helped me through the…
Nikola who helped me through the process was very helpful and respectful towards me. Very professional in our designgs
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chris hegarty
14 days ago
Selling a property and exchange from euro to pound
My son was recommended to use Currency Direct .as I had never heard of them I contacted friends and associates. I selling a property in Lanzarote and there was a lot of money to be exchanged from Euros to Pounds , from the moment I contacted them they kept me in touch with every step ,they also had their representative meet me at the Spanish bank which made everything so much easier also gave me the exchange rate I expected which was far better than the banks , my money was paid into my bank on the day they stated . Start to finish . A definite a 5star rating from me .
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jenny tombs
15 days ago
First time
Really easy to use, great customer service. Grace managed my transfer and made it super quick and straightforward to do.
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neil ellson
15 days ago
Megan Lee was very helpful.
Megan Lee was very helpful in explaining the process necessary to transfer money from one currency to another at the best possible rate. My sender had only a small fee charged by his bank and I none. This will much easier to keep track of for tax purposes than digital currency. Many thanks.
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david dunn
15 days ago
Professional, efficient, friendly and great rate!
Had to change a sizeable sum to purchase a property abroad. We were nervous about it and researched carefully, choosing Currencies Direct due to competitive rates AND great reviews. Now happy to add our endorsement as they have been fantastic, Jeremy Warr in particular. He always had time for our calls to tell us about the ups and downs of the exchange rate and helped steer us through the process over several months. Highly recommend!
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mr j magilton
15 days ago
selling property abroad …
selling property abroad is full of potential challenges . so I was somewhat apprehensive at transferring money back to the UK. Currency direct staff were very helpful and supportive in dealing with our concerns .. In the end the transfer was handled efficiently .. I was also impressed at the various checks they took to avoid mistakes
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dennis lawrence
15 days ago
Great telephone advice
Great telephone advice on a transfer query. Excellent explanation by an advisor named Chetan.
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adrian oakley
15 days ago
Excellent service
I had to change my foreign currency dealer as the one I was using was unable to cope with the consequences of Brexit. Currencies Direct had already solved that problem, but some other minor problems arose in the setting up of the account which were quickly and efficiently solved by Ethan. Excellent personal service throughout.
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daryl furmston
15 days ago
Excellent service
We needed to send some Rupees to pay for accommodation in India and found Currencies Direct online. Really easy to set up and transfer money, there is even a useful app for your phone to keep track of things. We also found the service very friendly and efficient too as were allocated an account manager, Megan Lee who personally telephoned us initially to introduce herself and then followed up the call to make sure everything had gone through ok. We certainly would not hesitate to recommend to others and they will be our company of choices for paying for things aboard in the future.
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roberto sabatini
15 days ago
Smooth Transactions and Outstanding Support
I am extremely pleased with the service provided by Currencies Direct. The exchange rate they offer is the best I've come across, and, most importantly, their customer service is fantastic. Ethan guided me from the start, assisting me in making my first transaction. Despite the platform being very user-friendly and intuitive, I felt more confident with his supervision. Based on my positive experience, I confidently recommend Currencies Direct services to everyone. I plan to continue using them in the future. Thank you, Ethan, and the entire team at Currencies Direct!
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freddie reynolds
15 days ago
Fully explained transaction.
Contacted at every step of money transfer, dealings explained fully, given the opportunity to deal when I was ready, Contact details provided by e mails.
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brijesh patel
15 days ago
Highly recommend
Highly recommend, very quick and efficient service, specially Nickola was excellent, 💯
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dian grobler
15 days ago
Excellent service
Excellent service! Duval was quick, efficient and knowledgable. Living in London and travelling to South-Africa can be a nightmare, but they made exchanging really easy!
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yannick le mercier
15 days ago
Thank you Nikola
My account manager Nikola is always available, friendly and helpful. Thank you very much Nikola!