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Currencies Direct Review

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Reviews 7,343

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Michael Graw
Michael Graw
May. 30, 20214 min read

Currencies Direct summary

Currencies Direct is a London-based money transfer service that caters to individuals and businesses. The platform offers transfers in 40 different currencies and 120 countries around the world. Currencies Direct charges zero fees for most transfers, but the exchange rate you receive is typically 0.25-1.5% below the going market rate. If you want to lock in a better rate, the platform offers helpful tools like exchange rate alerts.

Pros

  • No transfer fees
  • Exchange rate alerts
  • Supports international business payments

Cons

  • Transfer minimum of $100
  • No option for cash pickup
Currencies Directat a glance
4.4

Editorial score

Fees?

No transfer fees

5.0

Transfer time

Within 2 working days

3.0

Customer service

Help from an agent over the phone or through live chat available

4.0

Security

Regulated and encrypted secure transfers, biometric entry and multi factor authentication for account

5.0

Online and mobile experience

Excellent site and app with thransparency of rates, mobile transfers and transfers from credit cards as well as bank accounts

5.0

Currencies Direct Fees & Rates

Currencies Direct doesn’t charge any transfer fees. Instead, the platform makes money by offering you a lower exchange rate than the current market rate. Currencies Direct is transparent about this, displaying both the mid-market rate and the exchange rate you’ll receive.

How much Currencies Direct charges through this difference depends on what countries you are transferring between and how much money you’re sending. For sending money from the US to the UK, the exchange rate difference is typically between 0.25% and 0.5%. However, if you’re sending money to Africa, the rate difference that Currencies Direct is charging can be as high as 1.5%. 

One thing to keep in mind is that Currencies Direct requires a minimum transfer of at least $100.

How Does It Work?

Transferring money around the world is easy with Currencies Direct. On the platform’s website, just enter what countries you want to send money to and from and how much you want to transfer. You can then get a free quote with Currencies Direct’s exchange rate by entering your name, phone number, and email. 

If you’re happy with the quote, you can send money online through the Currencies Direct app (for iOS and Android) or over the phone. All transfers must be made to a recipient’s bank account, although you can pay for your transfer directly from your bank account or with a debit card. 

How Long Does It Take?

Transfers with Currencies Direct are typically completed within the same business day, although some transfers can take up to two days. You can monitor your transfer’s progress at any time on the platform’s website or through the mobile app.

Currencies Direct Top Highlights 

Currencies Direct has a few features that help it shine for transferring money around the world:

Global Breadth

Currencies Direct supports transfers between more than 120 countries around the world. It also supports more than 40 different currencies, including most currencies used in Europe and Southeast Asia.

Limit Orders

Currencies Direct support limit orders, which allow you to make a transfer only if the exchange rate hits a predefined level. This is a good option if you don’t need to transfer money immediately and wait until you can get a better exchange rate. Currencies Direct can either initiate your transfer as soon as the desired rate is reached or send you an alert.

Multi-currency Accounts

For businesses that send and receive money in multiple currencies, Currencies Direct offers multi-currency accounts. These accounts enable you to hold money in dollars, pounds, and euros all at the same time and instantly interconvert between them at Currencies Direct’s going exchange rate at any time. 

Simultaneous Payments

Another nice feature for businesses is that Currencies Direct enables you to set up multiple simultaneous payments in various currencies. This is extremely helpful if you want to pay overseas employees at the same time. Individuals can also take advantage of this feature to send money to friends and family scattered around the world.

Customer Support

Currencies Direct offers US support from 9 am to 5 pm Eastern, Monday to Friday, by phone and email. Although these support hours are somewhat limited, Currencies Direct has more than 20 branches around the world. So if you need help outside of regular business hours, you can contact the company by contacting an international branch.

Privacy and Security

Currencies Direct is regulated by the Financial Conduct Authority, which is the UK equivalent of the Financial Industry Regulatory Authority in the US. 

The company keeps all customer funds completely segregated from its own funds, an important firewall that ensures your money is going to its intended destination. 

The company also subscribes to voluntary regulations like the Non-investment Products Code and is highly rated by the UK credit agency Dun & Bradstreet.

Bottom Line

Currencies Direct is a high-quality money transfer service that offers zero transfer fees and competitive exchange rates. The service enables you to send money as fast as the same day to over 120 countries around the world. However, you must send at least $100 and transfers have to be sent to a bank account rather than to a cash pickup location.

Initiating a transfer is simple through Currency Direct’s web interface or mobile app. You can easily enter limit orders if the current exchange rate isn’t as favorable as you’d like. Businesses can also benefit from Currency Direct, since the platform offers tools like multi-currency accounts and simultaneous payments around the globe.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Currencies Direct
Currencies Direct
ExcellentReviews 7,343
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Trustpilot reviews

See what some costumers are saying about Currencies Direct
Currencies Direct
ExcellentReviews 7,343
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Excellent
90%
Great
6%
Average
1%
Poor
1%
Bad
2%
  • author
    Mr C L SMITH
    7 hours ago
    Spoke to Jatin today

    Spoke to Jatin today, as with all your team can’t fault anyone they are so helpful and understanding. Would highly recommend Currencies Direct, wouldn’t think of using anybody else. ☺️

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  • author
    Christopher Williams
    11 hours ago
    Excellent service

    Excellent service. No endless waiting listening to music. immediate support from very helpful staff. Highly recommend using this company for international transfers.

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  • author
    DG
    12 hours ago
    Tariq was AMAZING!

    Tariq was AMAZING!! He was extremely patient and gracious in walking me through every step needed to update our account. This level of customer service is rare and very much appreciated!

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  • author
    colin cooper
    a day ago
    I found Reaz so very helpful in my…

    I found Reaz so very helpful in my transactions with Currencies Direct 5* to him & the company

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  • author
    Ian
    2 days ago
    Professional

    Professional Thorough Felt like I was very much on the forefront of the mind. Nikola was a pleasure to deal with.

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  • author
    Libbi Gunn
    2 days ago
    Fantastic service and Jamie Hackett…

    Fantastic service and Jamie Hackett really looked after everything to do with our transactions. We didn't have to worry about a thing and felt sure that we were getting the best service out there. Thanks again!

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  • author
    Munz
    2 days ago
    Great experience with them

    Great experience with them. I was looking to purchase some currency on behalf of my father, our account manager Jade was amazing and so helpful. I never felt pressured to choose them she was always friendly every time I called to receive a live update of the currency rates. Whereas with other companies after the second and third time of me calling they became annoyed. Jade was amazing, being very helpful and understanding as it was the first time I was using a service such as this and she made it seem a breeze. As I had such a good experience with them I recommended them to my brother who is also now using currencies direct for his transactions.

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  • author
    Cara Reynolds
    2 days ago
    Laura was fantastic

    Laura was fantastic. Great communication and really helpful. Thank you 😁

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  • author
    Donna Williams
    2 days ago
    Excellent Service Highly Recommended

    After spending 2 days trying to transfer money through My bank to no avail , I gave up which was the best decision I could have made . Currencies Direct are fantastic with the help of Nikola Pawlowski who talked me through the whole process clearly and step by step the money transfer was easily completed . I can’t thank Nikola enough for her time and patience.

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  • author
    Fitz-Patrick Alan
    2 days ago
    Excellent and efficient service

    I'm very pleased with my recent experience as a new customer of Curriencies Direct. Not only are their services efficient and very easy to use, their customer service is excellent. A special thanks to Grace Hood, my account manager. I'lll be sure to recommend very highly.

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  • author
    Joan Lopez
    3 days ago
    Reliable and professional service

    Reliable and professional service. My advisor Grace Hood was available to communicate any time and was very helpful throughout the process.

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  • author
    Suzanne
    3 days ago
    Excellent service, highly recommend

    Excellent service, advice suited to my needs and best of all, my money was transferred at a rate I was very happy with. Will use Currencies Direct again, and highly recommend.

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  • author
    bramblehome
    Aug 12, 2022
    Outstanding customer support by telephone.

    Jain helped me set up an account and showed great patience, was very exacting and clearly was very experienced at giving precise instructions. As a result of his help I managed to transfer funds to my family in New Zealand without any difficulty. Well done.

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  • author
    Susan Rothwell
    Aug 12, 2022
    Very professional

    Very professional, helpful and knowledgeable. Made the process very easy. Thank you Reaz Rahman.

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  • author
    Eliot Rigby
    Aug 12, 2022
    My review keeps getting deleted by…

    My review keeps getting deleted by CurrenciesDirect Not only do they cheat the clients they also cheat the reviews This is my original post and no doubt this crooked company will have this deleted also This review has been removed. Currencies Direct flagged this review because it breaches Trustpilot’s Guidelines for Reviewers. ER Eliot Rigby 6 reviews Rated 1 out of 5 stars Jul 24, 2022 Review removed I have used currencies direct for a… I have used currencies direct for a while now. I notice each time I use them the rate gets worse. I confronted them about it and they said that they can give any rate they like. I pointed out to them that their rate was even worse than the bank. I was amazed that their response was So What? You will use us anyway. Needless to say I will never use them again

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  • author
    Kean Crispin
    Aug 12, 2022
    Very easy and straightforward

    Very easy and straightforward, Nikola was a great help, talked me through just in case, very reassuring. I got to admit, I enjoyed waiting for a better exchange rate, you can see it change, gained an extra few pennies :-). Would recommend this service to anyone who, like me, is Bank of Mum & Dad!

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  • author
    Colin Chambers
    Aug 12, 2022
    Professional (and not pushy!)

    I came across Currency Direct via the Money Saving Expert website and found them very professional ( and importantly to me, not pushy!). I dealt with Jeremy W. and in our few calls he was 100% professional and courteous. He explained very clearly how the process worked and made sure it all made sense to me. I would have no hesitation in recommending the service to anyone needing to transfer funds in another currency.

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  • author
    lb
    Aug 12, 2022
    Currency transfers made easy

    Safe, secure & easy to use

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  • author
    Mrs Samlidis
    Aug 12, 2022
    Mrs Germaine Boselli-Horner

    Mrs Germaine Boselli-Horner Germaine was exceptionally helpful with my issues and gave me resolution to the problems I was experiencing as far as she possibly could. Thank you!

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  • author
    Brian
    Aug 12, 2022
    Very helpful and straight forward,no…

    Very helpful and straight forward,no problems

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  • author
    Will Adam
    Aug 11, 2022
    Highly Recommend

    Currencies Direct was really helpful when I had to transfer a large sum of money overseas. Jamie walked me through every step, was very communicative and made me aware of all the possibilities. Highly rate this service and him especially.

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  • author
    Patricia
    Aug 11, 2022
    Grace Wood at Currencies Direct is very professional!

    Grace Wood at Currencies Direct is being kind, helpful and business-like -- just what I need to have my savings in EUROS converted into GBP

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  • author
    HughesHarry
    Aug 11, 2022
    Chris Blewett has been such an…

    Chris Blewett has been such an excellent help with sending some large value transfers abroad. Currencies Direct offer some great service that I just don't see with a lot of other currency companies out there and they've been extremely helpful.

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  • author
    Dawn
    Aug 11, 2022
    Very impressed with the service…

    Very impressed with the service received today from Laura McLoughlin. Took me through the whole process step by step. Very patient and friendly. Highly recommend. She made the whole thing very easy!

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  • author
    Susan Lings
    Aug 10, 2022
    Nicola Pavlowska was a great help in…

    Nicola Pavlowska was a great help in setting up my transfer to the USA. She talked me through setting up the account. C as nt recommend her highly enough. It was very simple with her help. Thank you.

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  • author
    mike holden
    Aug 10, 2022
    Have been in Spain as ex UK residents…

    Have been in Spain as ex UK residents for 8 years. Currencies Direct has never let us down. Transfers of money from our UK bank to our Spanish bank, either on standing order, or for more expensive or impulsive purchases in Spain, have run like clockwork. Definitely worth a five star rating.

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  • author
    Mark Ellis
    Aug 09, 2022
    Buying a property abroad

    Buying a property abroad is a daunting experience and a time when you most need professional help to make the process as smooth and worry-free as possible. We found Currencies Direct did just that with their easy to use website and money transfer process as well as close personal contact with their adviser who called regularly to ensure we had a first class service and everything was done to our satisfaction. Absolutely top rate and we will use them again without any hesitation.

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  • author
    Ian Smith
    Aug 09, 2022
    Currencies Direct saved me £145 when…

    Currencies Direct saved me £145 when transferring £4k to Australia. The process was quick and easy and Chris Blewett, my account manager was very helpful and friendly. A great service I will use again and can thoroughly recommend.

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  • author
    Alison
    Aug 09, 2022
    Patient and helpful

    Being a complete novice at currency exchange, Nikola was extremely patient with me and helped me to navigate my way through the currency transfer. It is especially helpful to have a direct line to her, so that any questions I have I can speak to her directly.

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  • author
    Martin A
    Aug 09, 2022
    Concise and helpful guide...

    I found the link to Currencies Direct on Money Saving Expert. I got a quick response and having registered I spoke with Jeremy Warr who guided me through the process of making a large transfer to a relative in Germany. Jeremy was a concise and helpful guide to the exchange rate and the process needed to make the transfer. It went through successfully, as expected, and saved my relative over 1300 euros compared to a transfer made bank to bank.

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  • author
    Sally
    Aug 09, 2022
    When selling an apartment in Tenerife a…

    When selling an apartment in Tenerife a friend recommended using Currencies Direct to transfer the sale proceeds into my bank account in the UK. My experience of working with Currencies Direct has been highly satisfactory. I dealt with several members of staff in Tenerife, Spain and London and in each office everyone went the extra mile to be helpful and keep me informed of the next step in the process of the transfer of my funds. Everything was explained as fully as possible and staff were very patient when answering any queries. Our contact, Alastair Archbold who arranged the transfer of funds, was exceptionally professional, and I feel that a special word of thanks must go to him for the efficient and fast way he dealt with this transfer. Currencies Direct came to me highly recommended and I would have no hesitation in recommending them to others. Sally Knox

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  • author
    Peter Hendra
    Aug 08, 2022
    Great service, Great Rates - Thanks Nikola

    This was my first time using Currencies Direct and everything went smoothly. Nikola was very helpful in setting up account and guiding me through the transfer process. Not the simplest of transactions as the receiving bank in the US was not a member of SWIFT, so CD had to use an intermediate "correspondent" bank. Took 2 working days. No charges in UK or US and 3% cheaper than my high street bank. Referred two friends. Well done all at CD.

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  • author
    stephen byrne
    Aug 08, 2022
    Jeremy and the team at currencies…

    Jeremy and the team at currencies direct took a complex and pressure filled situation of moving a large some of money into Europe and made it seem effortless... His ability to explain the systems of movement of currency to us who had no idea of cost implications and timing was super... will certainly use again Stephen Byrne

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  • author
    Mr Tim Walker
    Aug 08, 2022
    Claire Griggs

    Dealt mainly with Claire Griggs, but other colleagues, too. First class service that I would actually describe as faultless. All calls returned, all issues explained clearly. I’ve valued your input enormously, particularly as l had no previous experience of making such transactions. I was never patronised, or treated with anything other than courtesy and respect. Friendly and informal too, in a way that was always 100% appropriate. It made me aware I was dealing with people who were not only highly professional but also empathetic and informative about matters I knew little about. I would highly recommend you to anyone requiring a similar currency service. I fully intend using you again in the future. Thank you, and in particular to Claire Griggs. Tim Walker

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  • author
    J Hoppo
    Aug 08, 2022
    Outstanding Service by James Elt - Highly Recommend Currencies Direct

    Currencies Direct was recommended to me as I needed to convert quite a lot of money from GBP to EUR to send to Spain. I am so glad I decided to use them as I can't fault them at all for my transaction. Customer service was second to none. Notifications were sent to me by text message and email to advise of any action taken/required. The mobile app and online service are brilliant too. James Elt talked me through the process every step of the way. He was absolutely outstanding. He rang me every week with exchange rate updates and helped me to set up a Limit Order which saved me thousands of pounds as I was lucky that the exchange rate hit my target. Currencies Direct Exchange rates are already much more favourable than bank rates and I did not have to pay a transfer fee either. Thank you so much James and all the staff at Currencies Direct that I dealt with. I will definitely recommend Currencies Direct to family and friends and will certainly be using them again.

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  • author
    Nonna
    Aug 07, 2022
    I’ve Made two successful transactions…

    I’ve Made two successful transactions and confirm Chris Blewett was very helpful and provided a good service. Thanks.

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  • author
    Dean
    Aug 06, 2022
    Service was excellent

    Service was excellent - Jatin took me through the procedure in minutes

    ...

  • author
    David Roberts
    Aug 05, 2022
    Excellent service from Catherine Kenny…

    Excellent service from Catherine Kenny Ramos. Efficient, friendly and concise. A pleasure to deal with. Thank you Catherine.

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  • author
    Patricia
    Aug 05, 2022
    Great Customer Service

    As always, I received first class service and was answered at the first hurdle.

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  • author
    Keith M Slater
    Aug 05, 2022
    With many thanks

    Any queries or actions required, are always handled with a pleasant attitude, great care and efficiently. I would highly recommend Currencies Direct.

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  • author
    John Reed
    Aug 05, 2022
    Excellent Service

    First time we have used Currencies Direct. We received excellent service with very good advice & assistance from our Account Manager, Chris Blewett. We will be making further use of their services in due course.

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  • author
    Mac
    Aug 05, 2022
    Very efficient service

    Very efficient service. Nikola Pawlowska My account manager was knowledgeable and very helpful, a pleasure to talk with.

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  • author
    Amy
    Aug 05, 2022
    Very easy and safe.

    Laura was extremely friendly and helped me to transfer money for my wedding, she explained everything clearly and made the whole experience very easy. Will definitely be using again soon, highly recommend. Thanks Laura :)

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  • author
    Andrew B
    Aug 04, 2022
    Competent helpful employees

    Had a great experience transferring money to pay for building work, the account advisor Nikola Pawlowska help walk me through the first transfer, I really appreciated that. I will definitely recommend this service to other people.

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  • author
    Dave Geall
    Aug 04, 2022
    It'll be alright on the night!

    After a little difficulty with the online procedures,(my fault entirely), I spoke to Jade and she talked me through the simple process. Easy. Thank you. I will definitely use for all my transfers.

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  • author
    Debajit Pal Chowdhury
    Aug 04, 2022
    Excellent customer service.

    Excellent customer service.

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  • author
    Judith Hopwood
    Aug 04, 2022
    Excellent service provided by Grace…

    Excellent service provided by Grace Hood. Really helpful during the whole process. I will be making more transfers using Currencies Direct with the help of Grace. Thank you.

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  • author
    Matthew H
    Aug 04, 2022
    Easy, swift and professional.

    Nikola at Currencies Direct was very professional, swift and proficient in dealing with my transfer request. An excellent service which I have no hesitation recommending, thank you.

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  • author
    Rachel H
    Aug 03, 2022
    Excellent 5 star service received

    Excellent service received. Fantastic staff, so helpful and guided us through the process. Thank you to Myra, Jo and James who all went the extra mile for us. Highly recommend dealing with this great company, you won’t be disappointed!

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  • author
    customer
    Aug 03, 2022
    Currencies Direct - working with Germaine Boselli

    Worked with Germaine Boselli who made the transfer of funds very easy while providing a competitive rate compared to other services. Highly recommended and would use again.

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  • author
    Peter Marriner
    Aug 03, 2022
    USD transfer

    Had a problem with a USD transfer and Ethan Carne helped and was very supportive and gave a professional customer orientated service helping find a solution to use if the overseas bank continued to fail to supply the information to make the payment. Thank you Ethan.

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  • author
    Cameron Moore
    Aug 03, 2022
    Misleading Promotions

    I transferred £5,600 (GBP) through Currencies Direct on 22/03/2022. I chose this company under the premise that I would receive a free Amazon Gift Card after transferring over the threshold amount, even confirming this over the phone. Since then, I haven't received my free Amazon Gift Card and tried multiple times to contact them to no avail. Very disappointing to be misled by this promotional offer and subsequently ignored by Currencies Direct.

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  • author
    Russ
    Aug 03, 2022
    Very good rates and support

    Very good rates, easy to set up account. Really professional staff and Germaine was brilliant on all the occasions I needed help.

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  • author
    MK Don
    Aug 03, 2022
    Helpful and friendly

    Helpful, friendly, fast service, particularly from Germaine. Recommended.

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  • author
    james finlayson
    Aug 03, 2022
    Superb service

    I got superb service . Germaine Boselli could not have been better, pleasant , knowledgeable and extremely helpful. I was stressed at situation requiring the currency transfer and she just so good at sorting things out.

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  • author
    Peter King
    Aug 03, 2022
    Excellent service from Germaine…

    Excellent service from Germaine Boselli, she kept the whole process under control and kept me informed throughout.

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  • author
    Kerriann G
    Aug 03, 2022
    Excellent service

    Excellent service from Germaine who kept me informed on exchange rates and talked me through the process to make it as simple as possible. Great service - would recommend

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  • author
    Elizabeth Holland
    Aug 03, 2022
    Germaine Boseille was very helpful any…

    Germaine Boseille was very helpful any time we had a query.

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  • author
    Phil Lewis
    Aug 03, 2022
    Germaine made the process very streamlined and easy.

    I dealt with Germaine Boselli and she was very efficient and communicated really well. It was very clear what was to happen and when. Very good experience allround.

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  • author
    Olivia Vincent
    Aug 03, 2022
    Excellent service and communication.

    Excellent service and communication.

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  • author
    guy Snijers
    Aug 03, 2022
    very good service

    Very good service from Tariq , thank you

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  • author
    Robert Wilkins
    Aug 03, 2022
    the agent gave us time and assistance…

    the agent gave us time and assistance in a very proffesional manner and gave great patience to us thankyou

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  • author
    AE
    Aug 03, 2022
    Good rates

    Good rates, professional staff, Germaine was quite helpful and helped me with my needs.

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  • author
    C.Kane
    Aug 03, 2022
    Safe and Secure Service

    I am a solicitor so naturally cautious about sending money on line. I used Germaine Boselli as my adviser. She was very professional and made the exchanges i instructed very simple. Once you sign in it is very easy to use the system. The rate i received was at the top end of my expectations. I shall continue to use them. I used MoneySavingsExperts recommendation.

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  • author
    Janet
    Aug 03, 2022
    Excellent service, dedicated teams

    Excellent service our dedicated Client Account Executive Catherine Kenny is so helpful and explains everything in plain English. Chris McCormick PFX dealer gives excellent advice in buying currency. Help from the online customer service team is also excellent. Easy to arrange convenient phone calls. Couldn’t ask for better support with our house purchase in Spain Highly recommended.

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  • author
    Fiona Rennie
    Aug 03, 2022
    Excellent Service

    Daivi Albert took time to explain every process so that we fully understood how the currency exchange worked.

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  • author
    Linda F.
    Aug 02, 2022
    Efficient, friendly and professional

    Excellent professional service but not lacking in empathy and understanding. I had problems with my bank transferring the funds to Currencies Direct which really stressed me out. However, Sarah was very patient and reassuring throughout the entire process. It was a pleasure doing business with her and the other team members at Currencies Direct.

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  • author
    William Gallacher
    Aug 02, 2022
    Great rates nice and easy

    Great rates nice and easy

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  • author
    Simon Stevens
    Aug 02, 2022
    Chris Blewett was helpful and courteous…

    Chris Blewett was helpful and courteous and the firm did exactly what was required.

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  • author
    Karen Jones
    Aug 02, 2022
    I came to know Currency Direct…

    I came to know Currency Direct through my parents who moved from Spain recently back to the Uk they were very happy with the service highly recommended to me as I am purchasing an Italian property the lady who has helped me the most Stefania is Italian & comes from the region I’m buying my villa in we hit it off she has gone above & beyond helping to connect me with people locally that can help me with the language & just so knowledgeable in everything Italian being British I needed all the help I could get, nothing was a problem for her I feel I have made a friend even though we never met. The transfer went smoothly from her end & I’m a week away from completing on my property not only have I saved hundreds of pounds in bank fees I’ve also made a friend you can’t get much better service than that!!! Thank you Currency Direct I will be telling ALL my friends & family about your service I’ve already pointed a few people your way including my partner.

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  • author
    Earl Kennaugh
    Aug 02, 2022
    Shocking service

    Shocking service, we made a payment in February to them, 6 months later they still holding onto our funds. Funds have not been paid to the beneficiary and the communication has been almost non-existent. AVOID these scammers!!

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  • author
    Gil Gilchrist
    Aug 02, 2022
    100% to Currencies Direct performance

    Currencies Direct dealt with our Sterling to Euro conversions and money transfers with care, professionalism and efficiency, explaining every stage of each key transaction along the way. Our manager, Jamie Hackett, was always patient and informative, always available to speak, and made periodic calls to check that things were going well. Most importantly, given the sums involved, they took the nervousness and stress out of the experience. 100%!

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  • author
    Mike Bull
    Aug 02, 2022
    First time with Currencies Direct

    Had never used Currencies Direct before but if i need another transfer i will definitely be back. Assigned an account manager who helped with the trickier parts of my request Jade was extremely professional, helpful and knowledgeable and the payment has gone through without a hitch. Five star!

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  • author
    Mr J S Snaith
    Aug 02, 2022
    Needed to send funds out to our account…

    Needed to send funds out to our account in Spain at short notice. Rang currencies direct help line and was talked through the process whilst online and completed the transaction, moving funds from my wallet to the account in two minutes. Very polite and helpful staff.

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  • author
    JaquelineWalker
    Aug 02, 2022
    First class service, friendly and helpful staff.

    Your colleagues were all very helpful, even helped with a solution if there had been a problem with my uk bank transferring a large amount. From asking for the transfer, Sterling into euros, it took less than 24 hours, excellent service. Thank you.

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  • author
    Stephen1969
    Aug 01, 2022
    Great service from Currencies Direct

    I just want to echo what other reviewers have said, as this was a first time for me transferring money from the UK to the USA. From the moment that I spoke with Nikola Pawlowska I knew I had picked the right company. She talked me through the whole process and put my mind at ease that everything would be fine. She even emailed to let me know when the transaction had taken place. Will not use any other service now and I 100% recommend Currencies Direct. Thank you Nikola.

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  • author
    Eoin Banahan
    Aug 01, 2022
    Excellence service from Nikola P.

    I opened up an account today with Currencies Direct and was very impressed with the level of customer service provided. I spoke to Nikola Pawlowska who was extremely patient and helpful in explaining how to manage my account. Well done Nikola, I appreciate it.

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  • author
    Stephen Lycitt
    Aug 01, 2022
    Peter Hallas was extremely helpful when…

    Peter Hallas was extremely helpful when I set up a new account. Very favourable rate of exchange. Will use again in the future. Thank you

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  • author
    Simon Cowdry
    Aug 01, 2022
    Excellent service & very good rate of…

    Excellent service & very good rate of exchange. Made a transfer on Saturday evening & in my sister in laws account in Ireland by Monday lunchtime . Very pleased

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  • author
    Benjamin
    Jul 30, 2022
    Quick and easy transfer

    I occasionally need to transfer US dollars to UK pounds. In the past I have used my bank and the transfers have been cumbersome, slow and expensive. After reading a recommendation from moneysavingexpert.com about Curriencies Direct I investigated. From my initial contact through the careful, patient guidance provided by my account manager, Nikola Pawlowska, the service has been excellent. Through email and texts I have been kept informed throughout the transfer process and felt reassured that all was going smoothly. Thanks for the service and I will be using Currencies Direct again in the future.

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  • author
    Jules
    Jul 29, 2022
    Shocked

    Shocked. I was given the rate the day before the transaction and suddenly on the day of the transfer the rate plummeted and I was not told, only my mother. It has lost us thousands. Also to add they put in the wrong bank details. Could not have gone worse.

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  • author
    Gordon Sinclair
    Jul 29, 2022
    Excellent experience

    Excellent experience! Peter Hammis and his colleagues were brilliant

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  • author
    Aisling
    Jul 29, 2022
    A positive experience

    My experience of using Currencies Direct for the first time was a very positive one. My account manager Daisy was professional and efficient and communicated clearly with me throughout the process.

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  • author
    Dianne Royle
    Jul 29, 2022
    Absolutely fantastic service

    Absolutely fantastic service. Have used Currencies Direct many times and will continue to do so. Will recommend to family and friends Thank you all at Currencies Direct

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  • author
    P Tadeusz Jurga
    Jul 29, 2022
    Grace was extremely helpful and…

    Grace was extremely helpful and provided a lot of useful information about the services offered by the company. I will use Currencies Direct in future because they appear to have one of the best conversion rates and very good customer service.

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  • author
    Alnasir Chatur
    Jul 29, 2022
    This company is on top of its mandate

    This company is on top of its mandate. Efficiency, timing, the whole process. Nikola is a star she is fast, she is ultra efficient, and you deal with her once and you will not go anywhere else for your transfers. Amazing service. Thank you Nikola. 😊

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  • author
    Mike Knapton
    Jul 29, 2022
    Exemplary customer service

    Exemplary customer service and very clear and helpful advice and guidance.

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  • author
    Heather Stephens
    Jul 28, 2022
    Nikola Pawlowska Made using Currencies…

    Nikola Pawlowska Made using Currencies Direct so simple by guiding me through the process of setting up and activating my account for Euro conversion to Sterling for bill payment in the UK. She had great patience and was extremely helpful

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  • author
    Mighty Mouse
    Jul 28, 2022
    First time transferring currencies!

    I have not transferred money into other currencies to pay bills before but Harley's kind and patient advice solved all my difficulties. Would recommend Currencies Direct.

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  • author
    Mark S. Hathorne
    Jul 28, 2022
    I had a very positive experience with…

    I had a very positive experience with Currencies Direct, especially my personal advisor Nikola who was very helpful.

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  • author
    christine
    Jul 27, 2022
    Excellent company

    I have used Currencies direct for a few years now. I usually do my transactions on the phone but as I thought I had a more complicated one I went to my local office in Nerja,Malaga.It was dealt with calmly and successfully by the lovely Katie. I would recommend this excellent company without hesitation. Christine Grant-Richardson

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  • author
    Liam O'Reilly
    Jul 27, 2022
    Very Happy

    I am very happy with the service and support I received from Currencies Direct. My rep, Nikola Pawlowska was on hand to guide me through what I needed to do to make a medium sized international transfer, and made a daunting process much more manageable.

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  • author
    colin tunstall
    Jul 27, 2022
    I have just done my first transaction…

    I have just done my first transaction with currency direct, I found there representative Daisy very helpful explaining and getting me through the procedure and for someone who isn't a computer person she got me through without problems

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  • author
    M P Brechin
    Jul 26, 2022
    Very efficient

    Very efficient, very helpful and very fast. A pleasure to deal with.

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  • author
    Gillian Clark
    Jul 26, 2022
    Daisy was very helpful

    Daisy was very helpful. No problems with the currency exchange.

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  • author
    Lisa D
    Jul 26, 2022
    Great customer service

    Great customer service, easy to use and any queries they are there to help. Very friendly and I would highly recommend them.

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  • author
    SM
    Jul 26, 2022
    Prompt service within 48 hours of…

    Prompt service within 48 hours of starting transaction

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  • author
    Consumer
    Jul 26, 2022
    Emma from the Moraira branch was very…

    Emma from the Moraira branch was very thorough and professional in everything she did, so was very pleased with the service.

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  • author
    Roger Bartlett
    Jul 26, 2022
    “Currencies Direct” is highly…

    “Currencies Direct” is highly recommended. I was impressed with the personal service, easy and speed of transfer and the continual update as to the progress of my transfer from the UK to the Eurozone. It was all over in a few hours. Notwithstanding that the favourable rate of exchange compared to what my bank was offering was substantial to my advantage. … and and no service fees as with the bank!!!

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  • author
    joe holman
    Jul 26, 2022
    Pain free and easy money transfer

    Pain free and easy money transfer. Great customer service, if you have questions speak to Ethan Carne, very helpful (I'm sure the others are good too.)

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