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Lemonade Review

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Reviews 876

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Michael Graw
Michael Graw
May. 31, 20214 min read

Lemonade summary

Lemonade is an online company that enables you to purchase term life insurance with no health exam. The online application takes just 15 minutes to complete and asks about your health history and lifestyle. Depending on your answers, policies can start at just $9 per month, and you can select coverage from $50,000 to $1.5 million. Anyone between the age of 18 and 60 can apply. Lemonade offers policies with term length options from 10 to 30 years.

Pros

  • 100% digital application
  • Policies start at $9 per month
  • No medical exam needed

Cons

  • No whole life insurance policies
  • Must be under 60 years old to potentially qualify
Lemonadeat a glance
4.8

Editorial score

Coverage type

Offers either term or whole life insurance. Term life can be be for up to 30 years.

4.0

Customization of policies

Customizable rates and deductibles, upgrades and downgrades available, decide whether to buy with an agent or buy online

5.0

Customer services and support

Multiple communication options and a dedicated agent

5.0

Online experience

Online fast application, learning resources, access to rates before application

5.0

Direct insurer?

Yes, direct insurer

5.0

Who Can Benefit From Lemonade?

Lemonade is suitable for anyone looking for a term life insurance policy with coverage up to $1.5 million. This offering is suited for individuals who don’t want to go through an in-person medical exam and are comfortable answering questions about their health and lifestyle online. Lemonade offers policies starting at just $9 per month, so it’s also a suitable choice for anyone looking for affordable life insurance.

Features

Lemonade’s term life offering has term lengths of 10, 15, 20, 25, and 30 years and coverage up to $1.5 million. Policies are completely customizable, so you can choose your coverage amount and term that fits your budget. Lemonade’s application process is entirely online and can be completed in about 15 minutes. There is no physical health exam required to apply.

  • Term life insurance with term options between 10-30 years
  • Anyone between 18 and 60 can apply
  • Online application only takes 15 minutes
  • Policies starting at $9 per month
  • Free refund if you cancel within 30 days

Application Process

The process of applying for a term life insurance policy through Lemonade is fully online. You’ll need to answer questions about your health history and lifestyle, as well as your age, employment status, and income. The questions are detailed, but most have yes or no answers or allow you to choose from a list of options. You have the option to choose your policy term and coverage, and if your application is accepted, Lemonade will provide a quote. Once you’ve settled on a policy, you can pay online, and your policy will take effect right away.

Policy Types and Terms

Lemonade offers term life insurance policies only—not whole life insurance policies. Terms of 10, 15, 20, 25, or 30 years are available, and coverage amounts range from $50,000 to $1.5 million. All policies issued by Lemonade are underwritten by the North American Company for Life and Health Insurance.

Policies start at $9 per month. We had one user test the experience, and after completing the Lemonade Life application, the self-described healthy 30 year-old female/male living in Washington was offered a premium of $22.46 per month for a 20-year policy term and coverage of $250,000.

  • Must be between 18 and 60 to apply
  • Individuals with a history of heart disease or cancer may not qualify

How Safe Is It?

Lemonade uses SSL (Secure Socket Layer) encryption to protect your application and payment information. 

Term life insurance policies are provided by the North American Company for Life and Health Insurance, which has been in business for 130 years.

Help & Support

Lemonade offers customer service through a form on its website. There is no phone or chat support at this time, but the Lemonade website does have an FAQ page where you can find more information about the application process and making a claim.

Bottom Line

Lemonade offers term life insurance policies with up to $1.5 million in coverage and term options from 10-30 years. The application process is fully online, and there is no health examination required. Policies can be customized to meet your needs, and premiums start from as little as $9 per month. All term life insurance policies offered by Lemonade are provided by the North American Company for Life and Health Insurance.

Physical Address

Lemonade Insurance Company, 5 Crosby St. 3rd floor, New York, NY 10013

Terms and Conditions

Lemonade Life Insurance Agency is a sub-producer of Bestow Agency, LLC. Life insurance quotes provided by Bestow Agency, LLC dba Bestow Insurance Services in CA, who is the licensed agent. Term Life Insurance Policies offered by Bestow are issued on policy form LS181 and LS182, or state version including all applicable endorsements and riders, by North American Company for Life and Health Insurance®, Administrative Office, One Sammons Plaza, Sioux Falls, SD 57193. Products or issue ages may not be available in all jurisdictions. Limitations or restrictions may apply. Not available in New York. The application asks about your lifestyle and health to avoid requiring a medical exam.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Lemonade
Lemonade
ExcellentReviews 876

Trustpilot reviews

See what some costumers are saying about Lemonade
Lemonade
ExcellentReviews 876
on
Excellent
83%
Great
3%
Average
1%
Poor
1%
Bad
12%
  • author
    Tony
    a day ago
    Filed my first claim and girded myself…

    Filed my first claim and girded myself for a complicated long process and a longer wait for my reimbursement! Boy was I wrong! The easiest process ever with a very friendly guide who led me through the process! My money came the next day.

    ...

  • author
    Stephanie Leigh
    4 days ago
    Intention delays to unearth reason to get out of paying claims

    Our dog had seizures for the first time at 5 years old. Because this was our first claim, Lemonade requested medical records for the previous 12 months. Skip ahead one month from the initial claims submission and now their underwriter is asking for his neuter records from when he was 6 months old (4 1/2 years ago). The reviewer claims this is standard practice and written in the contract. The contract clearly states "nose to tail" medical records for previous 12 months. Requesting records for unrelated medical care well beyond the contracted review period service stinks of intential delays or intent to not pay. Multiple emails and multiple platitudes but we are still not reimbursed over a month after the claim.

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  • author
    Sagar
    Nov 23, 2022
    Easy and quick processing

    Filling claim was easy, and processing was super quick.

    ...

  • author
    Erin
    Nov 23, 2022
    Lemonade is worth it

    Super fast and easy claim refund on vet bills using the lemonade app. Everything is user friendly and easy to submit. Funds were in my bank account within 24 hours after submitting the claim. The prices are competitive and they offer preventative packages. I ended up switching to lemonade after adopting another family member. The comparable insurance premium price for both cats with lemonade was the same price as 1 cat with another provider.

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  • author
    Thomas
    Nov 22, 2022
    Quick and friendly response to my claim!

    Quick and friendly response to my claim!

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  • author
    Daniel
    Nov 21, 2022
    Support is non-responsive.

    Been having a problem with their website for well over a year making it very difficult to manage my insurance or get information needed by apartment company, banks, etc. After multiple attempts over the last year, the farthest I've ever gotten is "I'll look into this further and get back to you" which they never have.

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  • author
    Sean
    Nov 21, 2022
    Its supre easy to file a clame

    Its supre easy to file a clame! And the payout is fast and hastle free! Would recommend to any of my friends and family!

    ...

  • author
    Fabienne Wisniewski
    Nov 21, 2022
    Schnelle Bearbeitung und Überweisung

    Schnelle Bearbeitung und Überweisung. Vielen lieben Dank für die unkomplizierte Unterstützung.

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  • author
    Lyna
    Nov 18, 2022
    Prise de contact rapide simplifiée un…

    Prise de contact rapide simplifiée un gain de temps pour les personnes qui n’ont pas forcément le temps avec la paperasse un échange avec le conseiller super rapide et facile. Au top 👌 je recommande énormément cette assurance c’est d’ailleurs chose faite j’en parle autour de moi surtout grâce à son prix attractifs. Vous devriez même commencer à penser aux assurances auto je serai cliente à coup sûr.

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  • author
    Eddy
    Nov 18, 2022
    Worst company ever

    Worst company ever. I canceled our policy by phone a year ago just to find out they not only did not cancel my policy for my dog but charged my credit card account twice every month. Hate this dishonest, fraudulent, thief company. Anyone ever tell you how difficult it is to prove something when the company refuses to acknowledge your emails and calls? DO NOT DO BUSINESS WITH THIS COMPANY.

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  • author
    tamara hansma
    Nov 18, 2022
    Ben helemaal tevreden

    Ben helemaal tevreden

    ...

  • author
    Matt P.
    Nov 18, 2022
    Best home insurance EVER

    Really great insurance brand and helpful staff. Insurance maxe easy and simple

    ...

  • author
    Gino Spring
    Nov 16, 2022
    Einfach und unkompliziert

    Danke für die unkomplizierte und überaus freundliche Unterstützung in meinem Fall!

    ...

  • author
    Esther
    Nov 16, 2022
    Binnen een paar dagen geregeld!

    Aangifte doen is heel simpel en er wordt heel snel gereageerd. Daarnaast was de afhandeling van mijn claim binnen 3 dagen geregeld. Heel fijn!

    ...

  • author
    Alireza
    Nov 16, 2022
    Dankeschön alles bestens ich bin 100%…

    Dankeschön alles bestens ich bin 100% zufrieden.

    ...

  • author
    Leonard Speer
    Nov 15, 2022
    Unkomplizierte Abwicklung

    Schnelle Abwicklung, sehr freundlich und sehr unkompliziert!

    ...

  • author
    Nikolai
    Nov 15, 2022
    Toller Service

    Toller Service, sehr schnell und unkompliziert! Beste Hausratsversicherung

    ...

  • author
    Amir
    Nov 14, 2022
    THIS IS A SCAM

    Just go with something else I insured my healthy 2 months old puppy and he got diarreah as every dog gets at some point and it is really common. They tried to find something for more than 1 month to close the claim. Eventually they said the "diarrhea" was a pre-existing condition for my pup. This was a $200 bill that was going towards my deductible. So based on their logic, anything is pre-existing condition and you should and could not trust lemonade for any bills. After this decision I immediately cancelled my insurance and reach out to them. I did not receive any call backs nor more discussion on their decision. So not only you cant trust them, they don't even care about you. THIS IS JUST A SCAM. go with something else.

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  • author
    PierreS
    Nov 15, 2022
    Claim burglary in France

    Had a claim for a burglary in our private closed garage box in the basement of my building. Their reactivity was quite impressive. Questions asked were very on spot and they did not try to find ways to avoir paying the claim. Once I transmitted police report and proof of ownership of good stolen the process has been very slick and quick. Special thanks to Héloïse our claims handler.

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  • author
    Lily
    Nov 14, 2022
    Super expérience malgré les circonstances !

    très compréhensif et très à l’écoute, très gentil en son général et ne me parlait pas comme un robot (comme on a l’habitude avec les assurances), c’était une expérience agréable malgré les circonstances! Je recommanderai a mes proches :).

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  • author
    Stephanie
    Nov 12, 2022
    Wat een Toppers bij Lemonade!

    Wat een Toppers bij Lemonade! Na een doorgezakte bank heb ik via de app een claim ingediend en werd heel snel en erg vriendelijk geholpen. Er werd echt geluisterd en naar een oplossing gezocht. Uiteindelijk (binnen een week) mocht ik een nieuwe bank gaan halen. Echt top! 🙏

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  • author
    Bretonnier
    Nov 09, 2022
    Rapidité

    Rapidité, professionnalisme, expérience très positive.

    ...

  • author
    Biscuit
    Nov 09, 2022
    my first claim with Lemonade and it was…

    my first claim with Lemonade and it was quick, online, approved there and then, impressed , keep it on.

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  • author
    Rachael Fisher
    Nov 06, 2022
    Lemonade Insurance Day 1

    Day 1. They sent me a link for their app, it is super friendly! Will definitely go over all my pet records to confirm my cat has a clean bill of health. Will keep you posted! But so far the communication is 180 from Spot which is appreciated and refreshing. It’s a level of transparency all insurance companies should have.

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  • author
    C. Schuster
    Nov 04, 2022
    Puppy issues are unknown to underwriters...

    The company itself is great for wellness coverage and yearly shots. Where they lack any knowledge at all is when it comes to working with puppies and their "illnesses" that they get from birth. Worms being the most common thing a puppy gets from it's mothers. Almost all puppies need to be de wormed and it's usually a three time process, found at the time of the first vet appointment. This company wants your to get a vet exam as quickly as possible, but then the puppy if it has worms will not fall into the illness wait period of 14 days. So they deny the claim for the de worming which really isn't expensive, but it's the principle of the situation. By wanting you to use the wellness on a puppy they intern eliminate the ability to be refunded for de worming, which again a high percentage of puppies have from birth. I defiantly will be looking next year for a better pet insurance company.

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  • author
    Noée Durieux
    Nov 04, 2022
    Assurance réactive et efficace je vous…

    Assurance réactive et efficace je vous la recommande ! Mon sinistre de bris de glace a été pris en charge dans les jours qui ont suivis.

    ...

  • author
    Mathilde
    Nov 03, 2022
    Expérience au top

    Expérience au top! rapide, à l écoute disponible que ce soit le conseiller de mon dossier de sinistre qui a était vraiment rapide clair et humain ou le service client qui réponds rapidement aux questions et anticipe même les demandes. Merci à toute les equipes

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  • author
    Camilo Cuevas
    Nov 03, 2022
    This insurance is very good

    This insurance si very good, easy to use, everything what can be automated has been automated (for the good). Stuff is very friendly and they are quite fast. I can only recommend this insurance.

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  • author
    jofra
    Nov 02, 2022
    Schnelle und unkomplizierte Abwicklung…

    Schnelle und unkomplizierte Abwicklung des Schadenfalls. Damit hatte ich nicht gerechnet. Toll!

    ...

  • author
    Elisabeth Muratet
    Nov 02, 2022
    Bonne prise en charge d’une déclaration…

    Bonne prise en charge d’une déclaration de sinistre : rapide et efficace

    ...

  • author
    Adis
    Nov 01, 2022
    super happy with the attention and the…

    super happy with the attention and the service is excellent

    ...

  • author
    Tirzah Richmond
    Nov 01, 2022
    Absolutely worth it!

    It was super quick and easy to sign my animals up for insurance, and submitting a claim takes 5m! Absolutely worth it.

    ...

  • author
    Andrew Harris
    Nov 01, 2022
    Expired my policy with hardly any notice

    Insured me for twelve months and then denied me a renewal because of my roof’s age stating their underwriters determined my roof is too old. My roof has no damage, no leaks, but is admittedly is at the end of its lifespan. They didn’t even give me an opportunity to replace the roof before sending me an email that they were not going to renew my policy. One email, no call, no letters… one email. Now no company will insure me because my last policy expired. Stay far away!

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  • author
    Heidi V.
    Oct 30, 2022
    Awesome and Easy Processes

    Every process I’ve had to go through so far has been amazing! They state things very simply, help with any questions, and are very quick with getting things needed done.

    ...

  • author
    Rob
    Oct 29, 2022
    Huge price increase

    Been a customer for 2 plus years, premium increased each year without fail, the latest being around 50% increase per month! All this without ever filing a claim. Cannot recommend

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  • author
    Jonas Schneider
    Oct 29, 2022
    amazing support

    amazing support, super fast and very personal. it's great communicating with an actual human being and not just a bot. 5 stars for Michiel for his amazing support.

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  • author
    Dee
    Oct 29, 2022
    Watch out for hidden disqualifiers

    Poor customer service, and hard to get questions answered. They make it too easy to sign up without disclosing some things that will disqualify your coverage- such as- if you live even part time in a state they don't cover, they will cancel your policy and no refunds, besides no coverage. They have little disqualifiers you don't see when you sign up. :-(

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  • author
    Hasan Masood
    Oct 28, 2022
    Absolutely the worst insurance company

    Absolutely the worst insurance company. Only good thing About them is there app and website. But when it will come to reimbursing for claims they are nightmare. Stay away from this thug company and go with companies who have been in business for decades. This company is just an experiment with no ethics value. Do reach out to me and I'll show you long chain of emails with there agents including the CEO. They will keep stalling your claim.

    ...

  • author
    Sai Indrakaran Reddy Charabdi
    Oct 26, 2022
    Professional Insurance company a tech ting

    Lemonade is a very professional insurance company, i have been insured with lemonade for over 2 years now , the best part is they are different from other traditional insurance companies and the usage of tech in the claim process is fantastic. I have recently claimed for my theft of bicycle , the claim got resolvd under 24 hours Thanks a lot to Emira for processing the claim quickly

    ...

  • author
    Fayssal Abrighach
    Oct 25, 2022
    TOOP !

    TOOP ! Suivi individuel et personnalisé, très réactif de leur part! Première fois que ca se passe bien pour moi avec une assurance ! Je ne regrette pas mon affiliation. Encore une fois, MERCI

    ...

  • author
    Andra Vanghelie
    Oct 24, 2022
    The way it should be

    i've been with lemonade for years, and recently filed my first claim. it was all done within 2 days, no hassle, no asking for papers from 5 years ago. really, a refreshing experience.

    ...

  • author
    Emmanuel R
    Oct 24, 2022
    Ergonomic, simple and clear

    The application is well done and ergonomic. It was overall an easy process for me to sign-up and to process a claim. The support service is quite good and responsive and they are approaching clients claims with empathy.

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  • author
    Kaspars Koo
    Oct 24, 2022
    Awesome

    Awesome - very satisfied

    ...

  • author
    NC
    Oct 23, 2022
    Premiums Skyrocket Quickly

    Premiums for this pet insurance skyrocket within a couple years without any claims or pre-existing conditions. Don’t waste your time.

    ...

  • author
    Susan
    Oct 23, 2022
    This was my first claim experience with Lemonade since Rosie…

    This was my first claim since Rosie joined Lemonade. It was her annual physical so no issue. Jim made it very easy to submit the claim and payment was received within 24 hours....I needed my Jim to assist with uploading the paperwork but the process is easy. Very happy so far!

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  • author
    Aglaya Batchvarova
    Oct 21, 2022
    Great

    Super fast response times, very easy to use!

    ...

  • author
    L.J.
    Oct 21, 2022
    Fijne verzekering met duidelijke app

    Heel tevreden met deze verzekering. We zijn goed geholpen met onze claim. Fijne communicatie en duidelijke, makkelijk te gebruiken applicatie.

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  • author
    Christian
    Oct 20, 2022
    Beste Versicherung

    Tolle App, super freundlicher und hilfreicher Support, guter Preis

    ...

  • author
    anita
    Oct 19, 2022
    Unprofessional

    I wrote an email to have an upadte regarding an add-on for my next year policy and someone named Christine Burke replied Christine Burke Oct 19, 2022, 16:23 EDT Have no idea who TOM is – you have the wrong email what is wrong with this person? Tom is my pet thats been insured since adoption date

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  • author
    Roberto Mazzaro
    Oct 19, 2022
    Professional ,fast and friendly

    Was a good experience because I was in trouble with my bike stolen and they was fast , professional and friendly so the best for an experienced when you need someone that help you ... Thanks alot to Emira and of course Lemonade Roberto

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  • author
    Kathryn
    Oct 19, 2022
    Lemonade is so *refreshing*

    If only health insurance were this easy… I use lemonade for renter’s and pet insurance. Claims are paid so fast, their A.I. is insanely good, and their customer support is great too. I feel like I understand my policies and the app is weirdly fun to use. Lemonade is so *refreshing*.

    ...

  • author
    Mariana Bravo
    Oct 18, 2022
    Bike stolen

    After my bike was stolen, I had the most amazing experience with Lemonade! All the process is very good :)

    ...

  • author
    Myriam
    Oct 18, 2022
    Professionnelle réactive

    Professionnelle réactive, efficace et très humaine. La gestion de mon sinistre a été gérée d'une main de maître, je recommande.

    ...

  • author
    YR Wang
    Oct 18, 2022
    gute Versicherung, gute Erfahrung!

    Nach einer kurzen Erklärung und Hochladen von Informationen wurde mir heute mitgeteilt, dass ich den vollen Betrag von Schaden erhalten werde. Der Service war sehr schnell, freundlich und kundenorientiert und ich werde Lemonade meinen Freunden weiter empfehlen.

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  • author
    Antoine Jeantet
    Oct 18, 2022
    Bien plus qu’une assurance en ligne !

    J’ai souscris à Lemonade pour son prix compétitif. Quand j’ai subi un cambriolage récemment j’ai été agréablement surpris de la simplicité d’usage, j’ai même été contacté par un conseiller le jour suivant, qui a été à l’écoute et extrêmement humain et serviable. En moins d’une semaine mon sinistre est réglé et indemnisé. Je recommande les yeux fermés !

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  • author
    Julien Djaffar
    Oct 17, 2022
    Service rapide et à l'écoute juste la…

    Service rapide et à l'écoute juste la franchise un peu élevée

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  • author
    Fabienne
    Oct 17, 2022
    Een prettige verzekeraar

    Een prettige verzekeraar. Via een app alles indienen, en heel vriendelijk contact vanuit het kantoor. duidelijk qua communicatie en wat je moet aanleveren voor je claim. ik ben zeer tevreden.

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  • author
    Sjalien Jacobsz
    Oct 16, 2022
    Verzekering van Niks

    Verzekering van Niks maak een claim zeggen ze dat er ongebruikelijke dingen zijn niks ongebruikelijks aan een kapotte pc en nu zeggen ze uit het niets me verzekering af niet hier afsluiten jullie horen nog van me advocaat!

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  • author
    Canovas Stéphanie
    Oct 14, 2022
    Plus que satisfaite des services de…

    Plus que satisfaite des services de Lemonade, de la facilité pour le joindre et de leur rapidité dans leurs réponse. Je conseille vivement

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  • author
    Natacha H.
    Oct 14, 2022
    Super assurance

    Super assurance, hyper réactif, voire proactif, le contact est simple, et les remboursements ne trainent pas, à condition bien sur, d'avoir toutes les factures à disposition. Je recommanderais les yeux fermés.

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  • author
    Antoine Bézy
    Oct 13, 2022
    Assurance qui n'assure pas

    Après un dégât des eaux venant de mon voisin du dessus je déclare le sinistre à Lemonade. Cette assurance ne couvre pas les dommages à vos murs si vous êtes locataires car "les murs et la peinture appartiennent au propriétaire". Et ils m'expliquent ensuite que le propriétaire peut utiliser son assurance mais que Lemonade ne fait pas partis de la convention des assureurs et que donc il n'y aura pas d'indemnisation. Un système bien ficelé pour éviter d'indemniser quoi que ce soit. Un assureur qui n'assure pas. Du jamais vu.

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  • author
    Sander Goorden
    Oct 13, 2022
    Lemonade maakt het waar..

    Ik heb jaren geen verzekering gehad door mindere ervaringen in het verleden. Er werd uiteindelijk nooit wat vergoed omdat ze altijd wel een loophole vonden of een uitzondering op de regels. Lemonade beloofde het anders te doen, dus sloot ik weer een verzekering af. Na waterschade door fout bij installatie van de nieuwe vaatwasser werd ik snel en duidelijk geholpen door Tanja. Ze stelde duidelijke vragen en reageerde bijzonder snel. Nog dezelfde middag was de claim behandelt, goedgekeurd en het geld overgemaakt. Inclusief een duidelijke, heldere onderbouwing van het bedrag wat vergoed werd. Niet alles kon vergoed worden en dat had ik ook zeker niet verwacht, maar onder aan de streep kregen we meer vergoed dan op gehoopt! En waar ik dacht dat het maanden zou gaan duren was dit uitzonderlijk snel rond :) Vertrouwen hersteld in dat het dus ook écht anders kan, super!

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  • author
    Jonathan
    Oct 12, 2022
    Really easy to deal with

    Really easy to deal with When you email - you get real people The app for claims is smooth, and can be approved extremely easy if it's a clear case (mine was a clear theft of my bicycles outside of my home) 10/10 - the best experience I've had with insurance !

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  • author
    Rajveer Shringi
    Oct 12, 2022
    Works seamlessly

    I have had their 3rd party liability insurance along with theft protection add on since 2021. Last week I filed for a claim (stolen bicycle). The whole process took me less than 10 minutes and the claim was processed in less than a minute once submitted. I am delighted with the experience, from signup to claiming and resolving any additional queries. Can highly recommend.

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  • author
    Vinnie de Laat
    Oct 11, 2022
    Fijne en snelle afhandeling.

    Fijne en snelle afhandeling.

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  • author
    R. Mooring
    Oct 11, 2022
    Een voorbeeld voor andere verzekeraars!

    Een voorbeeld voor andere verzekeraars! Simpel via de app hou je alles bij. Bij claims gaat de communicatie uiteindelijk over in email. Ze blijven netjes en correct en doen niet moeilijk als je een claim in dient. Uiteraard vragen ze om wat bewijslast, maar dat lijkt me logisch. Ze komen hun afspraken na. Snel geregeld. Goede prijs / kwaliteit. Aan te bevelen!

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  • author
    Olivia H.
    Oct 11, 2022
    I love the simplicity and transparency…

    I love the simplicity and transparency of Lemonade. It's easy to see your coverage options, understand your plan, and file claims. Having pet insurance and specifically Lemonade provides me with peace of mind because they're so easy to work with. I don't worry about hidden fees - what you see is what you get. Their customer service is excellent. They've always been super kind and responsive to me, and explained every detail of the claims process.

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  • author
    Sammy Kuhn
    Oct 11, 2022
    Every message I get has been so…

    Every message I get has been so personal and so happy when I have had to bring my puppy Knox into the vet. It is always a really stressful time when something is wrong with your dog and Lemonade always acknowledges that they hope he feels better or that they are glad he is better with emojis or videos and its just FIRST CLASS! It's incredible. They have also been very fast in getting our claims resolved and we are very thankful for that as well. I switched from another insurance company to Lemonade a few months back and that was one of the best decisions for Knox that we could have made! Definitely a loyal Lemonade Family now!

    ...

  • author
    Bastian Bauwens
    Oct 11, 2022
    Schützt wie eine Versicherung, ist aber nicht so nervig

    Lemonade fühlt sich nicht so nervig an wie eine Versicherung, ist aber im Schadensfall für einen da wie eine Versicherung. Absolut zu empfehlen! Ich bin schon seit einigen Jahren Kunde von Lemonade und großer Fan der App und der Kommunikation. Hatte jetzt einen Fahrraddiebstahl-Schaden. Die Abwicklung war freundlich und problemlos und ging schnell. Zu keiner Zeit hatte ich das Gefühl, Lemonade würde sich um die Regulierung drücken wollen. Im Gegenteil, man hätte mir mehr ausgezahlt als mein Fahrrad gekostet hat, weil das Modell in der Neuanschaffung teurer geworden ist. Nur gut zu wissen: Man muss sich damit wohlfühlen, die Abwicklung per App oder E-Mail vorzunehmen. Für Technik-Muffel oder Verfechter der „alten Welt“ mit Papier ist Lemonade nicht zu empfehlen. Ich bleibe ein Fan.

    ...

  • author
    Janka Klein Entink
    Oct 10, 2022
    Helemaal top!

    Helemaal top!! Super gemakkelijk om via de app met behulp van AI je claim in te dienen. Wanneer je dit hebt gedaan, wordt je claim persoonlijk behandeld door een van de Lemonade medewerkers. En ook dit gaat super snel! Ik had ook nog per onteluk niet het goede bedrag ingevoerd, maar dit kon ik aan de telefoon gemakkelijk aangeven en werd probleemloos gewijzigd. Kortom; top service!! Ik ben helemaal happy.

    ...

  • author
    Rick Geary
    Oct 09, 2022
    Filed a claim for wellness checkup

    Filed a claim for wellness checkup. Submitted the claim. Received funds to my checking account in 24 hrs. Easy peasy….

    ...

  • author
    Carolyn Frankhauser
    Oct 08, 2022
    I used the app to file a claim

    I used the app to file a claim, it was so easy and fast. You are walked through the whole process and Jim was available if I had any questions. My claim was processed, approved and payment sent in less than 2 minutes!!

    ...

  • author
    Jessica
    Oct 08, 2022
    Quick and efficient

    I have the wellness plan for a puppy and received my first reimbursement for his exam. Took about 3 minutes answered a few questions took a picture of my receipt and my funds were already back enroute to my account. So far so good 2 thumbs up!

    ...

  • author
    Stephan Wheelhouse
    Oct 07, 2022
    heel snel de claim afgehandeld.

    heel snel de claim afgehandeld.

    ...

  • author
    KJ
    Oct 07, 2022
    Makes life easier

    This business is great to work with. Lemonade always communicates clearly with me and is SO EASY TO USE. Let's face it, we're all so busy these days that if something's too complicated, there's no time for that. Lemonade also seems trustworthy and genuine.

    ...

  • author
    Silas
    Oct 07, 2022
    Ich hab nach Schlüsselverlust die…

    Ich hab nach Schlüsselverlust die Kosten für den Austausch erstattet bekommen. Die Kommunikation war sehr freundlich und auf Augenhöhe. Ich mags einfach, diese Art sollte überall ankommen.

    ...

  • author
    Leila
    Oct 06, 2022
    Top, héél tevreden

    Het bestaat gewoon bijna niet meer maar achter dit bedrijf schuilen gewoon echte mensen die écht met je meedenken. Het is echt al zoveel stress als iets misgaat waardoor je de verzekering moet aanschrijven en ik ervaar het als een grote drempel. De app is heel makkelijk in gebruik en het contact via de mail ook. Voor mij (iemand met een bepaalde beperking) vond ik het contact heel laagdrempelig en warm. Het gaat hun niet alleen maar om geld aftroggelen en verzinnen hoe ze jou niet moeten betalen. Ik ben heel goed geholpen en tevreden over mijn verzekering! (en over Michiel!)

    ...

  • author
    Nad
    Nov 07, 2022
    Résiliation abusive et injustifiée

    J'ai souscrit à Lemonade pour son prix attractif, son app digitale très user friendly et la rapidité/ facilité dans les démarches. J'ai malheureusement eu des sinistres et à chaque fois Lemonade a été réactive et pro active dans l'aide apportée, alors que les litiges n'étaient pas de mon fait, et qu'ils n'étaient donc pas tenus d'intervenir. J'ai renouvelé mon abonnement chez eux. Cependant Lemonade m'a résiliée alors même que les sinistres n'étaient pas de mon fait. Depuis, plus de nouvelles de leur part pour savoir comment souscrire chez un nouvel assureur sachant que ces derniers refusent les personnes résiliées. Le caractère injuste d'une telle résiliation terni considérablement leur professionalisme.

    ...

  • author
    Fabienne
    Oct 06, 2022
    Heel vriendelijk en duidelijk in de…

    Heel vriendelijk en duidelijk in de communicatie. Als iets wat langer duurde krijg je updates van hem en stuurt reminders wanneer ik laat was met iets insturen oid. Fijne samenwerking

    ...

  • author
    Veronica Rusnak
    Oct 05, 2022
    This was a quick and easy transaction

    This was a quick and easy transaction. highly reccomend.

    ...

  • author
    Noel Henry Jr
    Oct 05, 2022
    Quick & easy

    Super fast, and simple claim application. Recieved the reimbursement in minutes. First time dealing with an insurance claim, glad I chose Lemonaid

    ...

  • author
    Maurits Zwarenkant
    Oct 04, 2022
    Lemonade verzekeringen.

    Sinds een paar jaar verzekerd bij Lemonade. Twee keer pech gehad maar netjes en snel afgehandeld.

    ...

  • author
    Anthony Moulin
    Oct 04, 2022
    Suite cambriolage - tres bonne expérience avec Lemonade !

    Suite à un cambriolage de mon domicile. Facilité d’utilisation de l’application Lemonade pour déclarer l’accident et transmettre les justificatifs (factures, etc.) des objets volés. Interlocuteur Lemonade réactif durant toute la durée de gestion du dossier. Points récurrents pour suivre l’avancée du dossier. Clôture du dossier tres satisfaisante ! Je recommande ! Une nouvelle vision de l’assurance habitation, une nouvelle ère ! Les assurances « classiques » ont du soucis à se faire.

    ...

  • author
    Ed
    Oct 03, 2022
    Goed en snel

    Fantastische verzekeraar. Schade door eigen toedoen gemeld op een zaterdag en op maandag al afgehandeld en waarde van een vervangend product uitgekeerd.

    ...

  • author
    Anoniem
    Oct 03, 2022
    Snel, zorgvuldig en adequate afhandeling

    Snelle en adequate afhandeling van mijn schadeclaim

    ...

  • author
    Mevr. K.
    Oct 03, 2022
    Snelle afhandeling van de claim

    Snelle afhandeling van de claim, erg vriendelijk, goede contact via mail, en snelle website via app.

    ...

  • author
    Victoire Rey
    Oct 03, 2022
    Ultra réactifs

    Ultra réactifs, les moins chers du marché pour mes critères (notamment assurer mon vélo électrique) Les sinistres se déclarent extrêmement rapidement sur leur application

    ...

  • author
    DjamBo
    Oct 01, 2022
    Go Tanja!

    Snel en helder geregeld.

    ...

  • author
    Mary Godfrey
    Oct 01, 2022
    After having notified them

    After having notified them, in writing, a month before my renewal was due. They charged my bank account for another full year of renters insurance without my authorization. This caused my account to go negative putting my mortgage payment in jeopardy. On contacting them they acknowledged they had received my cancellation request. Therefore they made a fraudulent charge!

    ...

  • author
    Inky
    Oct 01, 2022
    My New Lemonade Pet Insurance

    My first claim against my new Pet Insurance was paid within minutes. Great service and with the expected dollar amount.

    ...

  • author
    Tariq
    Sep 30, 2022
    Echt een aanrader

    Wat een geweldige service. Wij zijn hier al een tijdje verzekerd. Mijn horloge ging kapot door onopzettelijke schade. Binnen 4 uur was de claim behandeld en het geld overgemaakt. Zeker een aanrader. Ook een overzichtelijke polis.

    ...

  • author
    Daan
    Sep 30, 2022
    Erg overzichtelijk

    Ik vind het fijn hoe overzichtelijk Lemonade de app heeft weten te maken.

    ...

  • author
    Kunde
    Sep 30, 2022
    Super Betreuung von der Versicherung…

    Super Betreuung von der Versicherung alles schnell erklärt mit Dokumentation und sehr schnelle Schadens Abwicklung da können sich alle deutschen Versicherer Mal Beispiel dran nehmen ja so wünscht man sich eine Versicherung ohne viel hin und her sondern handeln . weiter so👍👍👍👍

    ...

  • author
    Euphronia Awakuni
    Sep 29, 2022
    Such a Good Decision!

    I'm so grateful I got Lemonade for pet insurance. I've definitely used it--the $2,000 foxtail, a broken paw (!) I've recommended Lemonade to two friends who needed pet insurance and highly recommend it.

    ...

  • author
    Danielle Muilman
    Sep 29, 2022
    Hier werken echt top mensen ik ben zo…

    Hier werken echt top mensen ik ben zo goed geholpen ! Diefstal van de auto met helaas de kinderwagen erin ! En deze vergoed gekregen

    ...

  • author
    General Grievous
    Sep 29, 2022
    Unconventionally Brilliant

    My experience with Lemonade was nothing short of stellar! James was extremely helpful throughout the entire process. I would highly recommend Lemonade.

    ...

  • author
    Joor
    Sep 29, 2022
    Top service

    Top service, duidelijke en vooral ook snelle communicatie. Claim ook snel uitbetaald!

    ...

  • author
    senem oflaz tunca
    Sep 29, 2022
    Lemonade reageert snel en is helder in…

    Lemonade reageert snel en is helder in de communicatie. Claim is ingediend en binnen een mum van tijd is het bedrag van de claim gedeclareerd. Superfijn!!

    ...

  • author
    Lance
    Sep 29, 2022
    I was helped by Tanja from Lemonade

    I was helped by Tanja from Lemonade. This was hands down one of the best experiences I've as a costumer of any service provider. Communication was clear and concise. I cannot offer any points of improvement as there are none. I have been a client for less than a year, but after this experience I doubt I'd ever consider changing my insurance company. To Tanja and the Lemonade team - thanks again and keep up the great work!

    ...

  • author
    kaitlin kalaway
    Sep 29, 2022
    The process is so easy

    The process of signing up is so easy, and then even easier is the claim process. And everyone is friendly and relaxed and down to earth-- which helps during stressful times of needing to file a claim or just ask a question.

    ...

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