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Lemonade Review

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Reviews 539

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Michael Graw
Michael Graw
May. 31, 20214 min read

Lemonade summary

Lemonade is an online company that enables you to purchase term life insurance with no health exam. The online application takes just 15 minutes to complete and asks about your health history and lifestyle. Depending on your answers, policies can start at just $9 per month, and you can select coverage from $50,000 to $1.5 million. Anyone between the age of 18 and 60 can apply. Lemonade offers policies with term length options from 10 to 30 years.

Pros

  • 100% digital application
  • Policies start at $9 per month
  • No medical exam needed

Cons

  • No whole life insurance policies
  • Must be under 60 years old to potentially qualify
Lemonadeat a glance
4.8

Editorial score

Coverage type

Offers either term or whole life insurance. Term life can be be for up to 30 years.

4.0

Customization of policies

Customizable rates and deductibles, upgrades and downgrades available, decide whether to buy with an agent or buy online

5.0

Customer services and support

Multiple communication options and a dedicated agent

5.0

Online experience

Online fast application, learning resources, access to rates before application

5.0

Direct insurer?

Yes, direct insurer

5.0

Who Can Benefit From Lemonade?

Lemonade is suitable for anyone looking for a term life insurance policy with coverage up to $1.5 million. This offering is suited for individuals who don’t want to go through an in-person medical exam and are comfortable answering questions about their health and lifestyle online. Lemonade offers policies starting at just $9 per month, so it’s also a suitable choice for anyone looking for affordable life insurance.

Features

Lemonade’s term life offering has term lengths of 10, 15, 20, 25, and 30 years and coverage up to $1.5 million. Policies are completely customizable, so you can choose your coverage amount and term that fits your budget. Lemonade’s application process is entirely online and can be completed in about 15 minutes. There is no physical health exam required to apply.

  • Term life insurance with term options between 10-30 years
  • Anyone between 18 and 60 can apply
  • Online application only takes 15 minutes
  • Policies starting at $9 per month
  • Free refund if you cancel within 30 days

Application Process

The process of applying for a term life insurance policy through Lemonade is fully online. You’ll need to answer questions about your health history and lifestyle, as well as your age, employment status, and income. The questions are detailed, but most have yes or no answers or allow you to choose from a list of options. You have the option to choose your policy term and coverage, and if your application is accepted, Lemonade will provide a quote. Once you’ve settled on a policy, you can pay online, and your policy will take effect right away.

Policy Types and Terms

Lemonade offers term life insurance policies only—not whole life insurance policies. Terms of 10, 15, 20, 25, or 30 years are available, and coverage amounts range from $50,000 to $1.5 million. All policies issued by Lemonade are underwritten by the North American Company for Life and Health Insurance.

Policies start at $9 per month. We had one user test the experience, and after completing the Lemonade Life application, the self-described healthy 30 year-old female/male living in Washington was offered a premium of $22.46 per month for a 20-year policy term and coverage of $250,000.

  • Must be between 18 and 60 to apply
  • Individuals with a history of heart disease or cancer may not qualify

How Safe Is It?

Lemonade uses SSL (Secure Socket Layer) encryption to protect your application and payment information. 

Term life insurance policies are provided by the North American Company for Life and Health Insurance, which has been in business for 130 years.

Help & Support

Lemonade offers customer service through a form on its website. There is no phone or chat support at this time, but the Lemonade website does have an FAQ page where you can find more information about the application process and making a claim.

Bottom Line

Lemonade offers term life insurance policies with up to $1.5 million in coverage and term options from 10-30 years. The application process is fully online, and there is no health examination required. Policies can be customized to meet your needs, and premiums start from as little as $9 per month. All term life insurance policies offered by Lemonade are provided by the North American Company for Life and Health Insurance.

Physical Address

Lemonade Insurance Company, 5 Crosby St. 3rd floor, New York, NY 10013

Terms and Conditions

Lemonade Life Insurance Agency is a sub-producer of Bestow Agency, LLC. Life insurance quotes provided by Bestow Agency, LLC dba Bestow Insurance Services in CA, who is the licensed agent. Term Life Insurance Policies offered by Bestow are issued on policy form LS181 and LS182, or state version including all applicable endorsements and riders, by North American Company for Life and Health Insurance®, Administrative Office, One Sammons Plaza, Sioux Falls, SD 57193. Products or issue ages may not be available in all jurisdictions. Limitations or restrictions may apply. Not available in New York. The application asks about your lifestyle and health to avoid requiring a medical exam.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Lemonade
Lemonade
ExcellentReviews 539
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Trustpilot reviews

See what some costumers are saying about Lemonade
Lemonade
ExcellentReviews 539
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Excellent
82%
Great
3%
Average
1%
Poor
1%
Bad
13%
  • author
    Fabiano Lima
    3 hours ago
    Assurance très très réactive

    Assurance très réactive ! Je valide à 1000%. Les assurances classiques sont ce que leurs nom dit. Classique par fois compliqué. Limonade c'est vraiment facile à géré même pour nous les étrangers.

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  • author
    Roger
    a day ago
    Super ervaring mee

    Super ervaring mee. Staan je snel te woord en geen gedoe. Claims worden snel behandeld. Dikke 10

    ...

  • author
    Oscar Asmat
    2 days ago
    My dog's claim

    The person that helped me was named Grace. She was very polite and helpful. I would love to work with her in the future. She helped by contacting my dog's vet, getting the documents she needed, calling me back with answers at a timely matter. I wish other companies had more working like Grace.

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  • author
    Wynona
    2 days ago
    Best service from an insurer ever!

    I received excellent service from Lemonade when I needed them most- thank you very much for the professional and speedy assistance! My claim was handled in 4 seconds!

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  • author
    Myrthe Wellink
    2 days ago
    We zijn erg snel geholpen

    We zijn erg snel geholpen. We hadden waterschade op onze vloer, en na een fijn gesprek hebben we deze vergoed gekregen.

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  • author
    L. Dove
    2 days ago
    Lemonade is excellent!

    From the beginning I chose Lemonade to insure my two pups because of the number of options that were available. It was about 6 months from the time I purchased the policies until my 1st claim. I must say the ease of filing the claim and the responsiveness of the Lemonade team was impressive. I always received prompt and courteous responses and communications. When my claim was approved, the reimbursement was immediate. One other issue I greatly appreciated is that, once the original claim was approved, follow-up claims relating to the same issue were processed and reimbursed immediately. I'd highly recommend Lemonade to pet owners who want the peace of mind that their furry loved ones are covered by reliable insurance.

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  • author
    Chris Koch
    2 days ago
    Alles lief wirklich sehr gut

    Alles lief wirklich sehr gut. Wenn was schieflief wurde es geklärt. Ich bin im Moment sehr zufrieden...

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  • author
    Hoai Anh Nguyen
    Jul 03, 2022
    Worth every penny

    The application and claim process were super easy and the staffs are very helpful. The terms were clear

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  • author
    Ian Mackenzie
    Jul 03, 2022
    Smooth sailing

    Once you learn the process it is very simple. Just get the paperwork at the appointment and it’s a breeze. Very friendly and they keep you informed throughout the process.

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  • author
    Allison Cochran
    Jul 02, 2022
    Such an easy process

    My fur baby recently got diagnosed with cancer in her paw. It has been 2 long months of repeat visits to the regular vet, tests and diagnostics, oncology consult, surgical consult, and then surgery to remove her toe and dewclaw. Lemonade has made the process so easy to get reimbursed for everything that was covered and have checked in with me to make sure she was doing better. I am so thankful I went with them for my pet insurance.

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  • author
    Moira Hopkins
    Jul 02, 2022
    Lemonade is easy to use and quick to reimburse.

    Lemonade became the insurance of choice for my two pups, Rooney and Toby. Rooney, a young 2-year-old has just basic accident insurance and I got the whole coverage insurance for 10-year-old Toby. I have had Toby's annual wellness visit and the process of submitting claims is easy and straightforward. I was reimbursed in less than a week. Any questions I had were answered in less than a day. So far, I am pleased with Lemonade.

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  • author
    Nanz
    Jul 02, 2022
    Awesome customer service

    I am so happy I switched my pet insurance to Lemonade. Not only is the claim process a breeze through their App you are getting excellent customer service. Plus my premium and deductible are lower and amount of coverage higher than the other insurance company I was with for over 10 years. Thank you Lemonade!

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  • author
    Skip Ramsay
    Jul 01, 2022
    Archie's health scare

    We recently decided to get health insurance with Lemonade for our little Maltese "Archie" who was 1 year old in Nov 21. Recently he started having episodes of vomiting, not drinking, and weight loss. We took him to the vet hospital on two separate occasions for a battery of tests which added up to almost $2000 combined! Needless to say, that the Insurance has more than paid for itself! When something like this happens, doing nothing simply isn't an option so having Lemonade insurance was a HUGE relief! The claims process was also simple and fast. The good news is that Archie is back to his happy, playful, energetic self again!

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  • author
    Andrea
    Jun 30, 2022
    Stolen bicycle. Impeccable customer service and refund speed.

    I got my bicycle stolen, and the process of the refund approval took only 5 days. Full refund of the bicycle and the accessories I had on it although I did not have the receipt for them. Super service.

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  • author
    Alberto Sanchez Nue
    Jun 30, 2022
    The whole claim process was smooth

    The whole claim process was smooth, fair, and respectful. I was asked to provide proof of ownership for the stolen article, the receipt of the product and the police report. After these were delivered, the reaction was fast, and I was fully covered by Lemonade., I am pleased with how things got resolved, and I can recommend Lemonade if anybody is considering getting their services.

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  • author
    Z A
    Jun 30, 2022
    Assurance au top 👍✅

    Assurance au top. Les contacts sont rapides et agréables. Une équipe de pros, clairement. Ayant été sinistré suite à une agression violente, j'ai trouvé chez Lemonade un réconfort certain. Je valide donc à 1000%. Merci à Zoé pour son efficacité et sa disponibilité.

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  • author
    oliver espinoza
    Jun 29, 2022
    Ganz gut

    Schnell und einfach

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  • author
    Ferdous Rahsepar
    Jun 29, 2022
    Sehr freundlich und professionell

    Sehr freundlich und professionell. Die Sache super schnell geregelt und die Erstattung ist auf dem Weg.

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  • author
    Sara G
    Jun 29, 2022
    Einfacher geht’s nicht

    Unkomplizierte und freundliche Kommunikation, sehr schnelle schadensabwicklung

    ...

  • author
    Baws X
    Jun 29, 2022
    TOP maatschappij

    Goede service! Snel en persoonlijke aandacht en contact. Snelle afhandeling en uitbetaling. Ben erg tevreden! Zou het zeker aanbevelen.

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  • author
    Mitchell York
    Jun 29, 2022
    I wish Lemonade could take over customer service for everything

    I signed up for Lemonade for my dog the week I adopted him as a 12-week old puppy. I have never owned a dog before (I'm 65) so I thought it would be a good idea since I had no clue how to raise a dog! A week after getting him home, he ate some berries in the yard and got very sick....a vet hospital and $1300 later, he was okay. That's when I made my first claim on the Lemonade app. I was amazed for several reasons: how easy it was to use, with a user interface that is the best I've ever seen on any app of any kind; the near-instant response from a Lemonade agent via the app that my claim was received and would be addressed soon; to the payment of the claim within a day, directly to my bank account. Fortunately, I've only had a few claims since, none as serious as the first one, but all of them covered promptly with the same great service. I always ask the Lemonade folks, "Can you please take over customer service for Verizon, Capital One Bank, and every other big bureacracy that makes my blood boil?" I hope Lemonade always stays just like it is today. I look forward to being a customer for the very long life of my dog.

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  • author
    Sabah
    Jun 29, 2022
    Super fast claims

    Super fast claims! Very happy with the service! The only slight downside is that I can’t get anyone on the phone or a real person via chat, but it’s okay because they answer emails very fast. The process is super smooth and I’ve had zero issues with any claims.

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  • author
    Mathilde
    Jun 29, 2022
    Meilleure assurance que j’ai connu

    Meilleure assurance que j’ai connu : les démarches sont simples et rapide et les conseillers sont très à l’écoute, réactifs et bienveillants. Je recommande Lemonade les yeux fermés.

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  • author
    Anurag Mehta
    Jun 29, 2022
    Transparent, easy, and personal

    Transparent, easy, and personal Lemonade insurance service has been simple, transparent, and easy to use. Filing a claim through the app is seamless and the team is very responsive. Something that I admire a lot is that each representative takes the time to be kind toward my pet dog Dobby in their emails. I have come across multiple Harry Potter fans at Lemondate through insurance claims!

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  • author
    Sabrina Mezzabotta
    Jun 28, 2022
    Super easy

    Super easy! Unkompliziert und vertrauenswürdig! Mehr als zufrieden

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  • author
    N T
    Jun 28, 2022
    During an incredibly stressful time

    During an incredibly stressful time, the team at Lemonade was there. They were there to walk me through what I needed to do to file my claim, they were kind and quick with my reimbursement. Thankful I had Lemonade insurance for my pup!

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  • author
    Lexie
    Jun 27, 2022
    Goede service verzekering bij Lemonade

    Ondanks het lange wachten zijn we erg blij met onze verzekering bij Lemonade! Dennis heeft een vriendelijke stijl van communiceren en heeft ons goed door het proces heen geholpen. Ook de app is gebruiksvriendelijk en maakt het makkelijk om een schade te melden. De schade die de storm aan onze schutting had aangericht begin dit jaar is gelukkig netjes vergoed.

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  • author
    Peter V
    Jun 27, 2022
    Makkelijk, duidelijk en menselijk

    Makkelijk, duidelijk en overzichtelijk. Zowel aanmelden als afhandeling van claim, geen moeilijk gedoe en menselijke maat. Heel tevreden!

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  • author
    Nguyen Selene
    Jun 24, 2022
    Très réactif super rapide vraiment rien…

    Très réactif super rapide vraiment rien à dire au top

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  • author
    Adriana Sánchez
    Jun 23, 2022
    Is possible to have good experience with insurance :)

    First time that I got an insurance like this in Germany. Being a foreigner, bureaucratic process are usually stressing and complicated. However, with Lemonade I had a very good experience. Unfortunately, I had to use my insurance because my bike was stolen, such situation took me by surprise but Lemonade did everything to help me and solve my case. I'll definitely stay with them much longer!

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  • author
    Rbka Dvl
    Jun 22, 2022
    La meilleure assurance au top

    J’ai eus pas mal de compagnie d’assurances pour mon habitation depuis des années je peux donc comparer en connaissance de cause. Il m’est arrivé de déclarer des sinistres , et c’était vraiment long et laborieux . J’ai souscrit chez Lemonade vraiment par hasard en navigant sur le web , et au moment de faire une déclaration de sinistre , j’ai été plus qu’agréablement surprise ! Tout de fait en ligne , on à un conseiller dédié qui nous accompagne et surtout la rapidité de traitement : 1 jour pour ma part , vraiment top top top !! Je recommande à 1000% cette assurance !

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  • author
    Gerben
    Jun 22, 2022
    Goede afhandeling claim

    Het kostte wat tijd en energie om alle gewenste info aan te leveren n.a.v. onze claim en de vragen hierover, maar uiteindelijk zijn wij volledig gecompenseerd, tegen nieuwprijs! Communicatie verliep snel en soepel.

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  • author
    Keddy Denzel
    Jun 22, 2022
    Très rapide des interlocuteurs aimable…

    Très rapide des interlocuteurs aimable et compétent. Je recommande

    ...

  • author
    client(e)
    Jun 22, 2022
    Je recommande vivement !

    Je recommande vivement ! Le sinistre a été accompagné à la perfection, Zoé qui était en charge de mon dossier a été très professionnelle ! J'ajouterais que les tarifs sont tout-à-fait corrects et que l'application est bien faite. J'étais réticent à l'idée du fonctionnement via l'application mais il n'en était rien et le relai "humain"a rapidement été prit.

    ...

  • author
    Tom Van Tilburg
    Jun 22, 2022
    Eerste keer dat ik een claim heb…

    Eerste keer dat ik een claim heb ingediend en de schade was onopzettelijk door mij mijzelf veroorzaakt. Lemonade had alle begrip voor me en claim werd ook direct opgepakt.Om alle mogelijkheden te bekijken werd er een Extern bedrijf ingeschakeld om de schade Te bekijken.eind conclusie . Aankoop bedrag wordt uitbetaald zodat ik een nieuwe kan kopen .Helemaal blij! Dennis en Michiel ,mijn dank is groot en fijn hoe jullie mij geholpen hebben. Ik neem een lemonade op jullie cheers! 🍹🥤🥂👌👍

    ...

  • author
    Jan Strack
    Jun 22, 2022
    Sehr schnelle und zuverlässige Hilfe…

    Sehr schnelle und zuverlässige Hilfe mit meinem Schadensfall. Bin sehr dankbar für die unkomplizierte Abwicklung!

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  • author
    Keith
    Jun 22, 2022
    Do it!!!

    This has been a great experience so far! The sign-up process was simple, and informative and you really felt like you knew what you were signing up for. Since then, I have had 2 claims- and, oh wow, the process is so easy!! 10/10!

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  • author
    Jazzmyn Brown
    Jun 22, 2022
    AMAZING Service!

    I use lemonade for my renters and pet insurance, and not only is it a seamless process and affordable - claim reimbursements are SUPER FAST! I always experience A1 customer service and EVERYONE is helpful! I can't wait until car insurance is offered in my area!

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  • author
    JOSE GUZMAN
    Jun 21, 2022
    excellent customer service

    excellent customer service, easy to use and quick response

    ...

  • author
    Regina Luz
    Jun 21, 2022
    Easy interface!

    Easy interface! Lemonade's UI is top tier! So simple to expense every line item! Would love to see an easier option to upload a receipt.

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  • author
    Frans Van Eersel
    Jun 21, 2022
    Great insurance!

    Great insurance!

    ...

  • author
    Nicolas Sauton
    Jun 29, 2022
    Très mauvais assureur !

    Non le sinistre n’a pas été couvert dans son entièreté ! Vous avez une attitude lâche et me devez encore de l’argent Je confirme donc l’entièreté de mes propos et de mon avis Très mauvais assureur ! Malhonnête et de mauvaise foi Refusant de régler le sinistre Obliger de passer par voie judiciaire Ne rappelle jamais les assurés malgré nombre d’appels

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  • author
    J
    Jun 21, 2022
    Excellent

    Excellent, clear and easy to use. Cheaper option as well than other insurance providers. Would highly recommend!

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  • author
    Green Gypsy Bird
    Jun 20, 2022
    Lemonade has been so helpful and fast…

    Lemonade has been so helpful and fast in approving my dogs claims and getting me the reimbursement. They are a great monthly price and even though never thought I would need them, I’m glad I had them when my dog got sick.

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  • author
    Thomas David Richardson (TdR1991)
    Jun 20, 2022
    Great service.

    Great service.

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  • author
    Mevrouw Tas Dirks
    Jun 20, 2022
    1e Claim Indienen

    Het indienen van een claim gaat zo makkelijk en wordt zo soepel afgehandeld. Echt super!

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  • author
    Sharla
    Jun 20, 2022
    Quick response for sick puppy...

    My puppy has had to go the the vet multiple times now for gastro issues and Lemonade has been so great to work with. They communicate very quickly and often to keep me in the loop about what is happening.

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  • author
    Steph Brown
    Jun 19, 2022
    Service was ok

    Service was ok, setup was fast and easy but I’m still new to the app and I don’t know how easy it will be to file a claim yet. I will come back when I have more to share

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  • author
    Sarah Diamond
    Jun 19, 2022
    Lemonade is easy to make claims

    Lemonade is easy to make claims. My dog just had surgery and thank goodness for Lemonade!

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  • author
    Patti Hjelm
    Jun 18, 2022
    SIMPLE

    The claims process is simple and the claims are processed quickly.

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  • author
    Hans
    Jun 18, 2022
    Absolut mangelhafter Kundenservice

    Absolut mangelhafter Kundenservice: die Kommunikation war überheblich, der Schaden wurde basierend auf falschen Annahmen bewertet, und der Versuch, diese Annahmen durch (bereits vorhandene) Angaben zum Schadenshergang zu korrigieren wurden als „unnötiges Ping-Pong“ bezeichnet. Ich kann nur jedem ans Herzen legen, sich nach einer seriösen Versicherung umzuschauen, Lemonade ist es sicher nicht.

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  • author
    Gabriela Gadea
    Jun 17, 2022
    Great service

    Great service! Vincent was so kind and took care about everything

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  • author
    YK
    Jun 16, 2022
    Unkompliziert und schnell.

    Unkompliziert und schnell.

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  • author
    Martin Amort
    Jun 16, 2022
    Lemonade is fantastic.

    Lemonade is a great insurance and helped me out a couple of times now. the process of getting a claim reviews is very simple and personal. the people who work there are great, helpful and very friendly. all in all a great insurer. 10/10 would recommend.

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  • author
    Ryan
    Jun 16, 2022
    Easy process

    My bicycle was stolen and my hero at Lemonade, James sorted out my claim in no time after I supplied the required information. The hardest part of the process is to find a better way to secure my new bicycle before taking ownership! During the claim process I got an error when submitting the form. I quick email to the support desk indicated that I needed to use a Dutch bank account when submitting the claim. Thanks for a painless process!

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  • author
    Jenica
    Jun 16, 2022
    Terrible

    Terrible! They cancel my policy for a late payment after they told me it was ok.

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  • author
    Alessandra Chiarella
    Jun 15, 2022
    Je suis ravie de cette assurance.

    Je suis ravie de cette assurance. J'ai été remboursée rapidement après le sinistre et les échanges avec l'assistances ont été très efficaces et bien agréables.

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  • author
    Angelo Hanna
    Jun 15, 2022
    Excellente assurance

    Excellente assurance ! Deux jours après avoir déclaré mon sinistre, j'ai eu une confirmation de remboursement du prix de mon téléphone dans le marché. Service client très réactif, efficace et professionnel. Merci encore... Enfin une assurance à prix abordable qui tient ses promesses.

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  • author
    Sherry Mak
    Jun 15, 2022
    My representative was Sabrina and she…

    My representative was Sabrina and she has been really great. She’s made the claims process very smooth and easy. Every question I had was answered very quickly and she’s been so kind!

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  • author
    Maria
    Jun 14, 2022
    Bin super zufrieden

    Bin super zufrieden mit dem immer freundlichen Kontakt und der wirklich unkomplizierten und schnellen Schadensabwicklung.

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  • author
    Cooper
    Jun 13, 2022
    Yay!

    My dog's checkup and filing a claim was very easy to compute into the system, the different vaccines, etc. were all included in the app and it was easy to document all the different $ amounts. You submit a receipt via email and boom, I was re-paid within 10 minutes of opening up my phone. What else can you ask for in pet insurance?!

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  • author
    Pam Clapp
    Jun 13, 2022
    Lemonade has exceeded my expectations

    Lemonade has exceeded my expectations. Their claim process is extremely easy. Their approval process is immediate, and the money is transferred to my account very quickly,

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  • author
    Imane Koudia
    Jun 13, 2022
    Réponse rapide

    Réponse rapide, remboursement immédiatement après avoir reçu le devis Je vous remercie

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  • author
    Idde de Jager
    Jun 11, 2022
    Geen gedoe, goed gedekt!

    Snel verwerkte claim, goede service, geen gedoe, goed gedekt!

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  • author
    Christian
    Jun 11, 2022
    My 8-month pregnant wife and I have…

    My 8-month pregnant wife and I have been dragged through the mud with Lemonade. This is a great company for renter’s insurance but horrendous for home owner’s insurance. They simply want to wear you down until you give up on insisting they do the right thing. This company is inhumane. Our pipes broke and we have been without a kitchen for 3 months. It’s sick

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  • author
    Kristy Termina
    Jun 10, 2022
    Great Pet Insurance

    Unfortunately, we have needed to use Lemonade a handful of times. Thankfully, Lemonade has been fantastic!!!! They are caring, friendly, responsive, and fast! These things are all appreciated especially when it comes to caring for our fur-baby! We appreciate Lemonade and highly recommend then for pet insurance.

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  • author
    laura
    Jun 09, 2022
    Amazing insurance for my little one

    Amazing insurance for my little one, so quick and easy to get reimbursed

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  • author
    Christina Petersen
    Jun 09, 2022
    We're so glad we chose Lemonade!

    When we picked up our new puppy, we knew that pet insurance was going to be important. We did a lot of research on pet insurance carriers before landing on Lemonade... and we're so glad we did! When our pup has health issues crop up, Lemonade is such a comfort. Filing a claim is super easy and intuitive - claims are filed via a chatbot that guides you through every step, and our claims have been approved extremely fast (sometimes immediately!). When I've corresponded with Lemonade's customer service, the agents are all super responsive, incredibly kind, and very helpful. We're so glad we chose to go with Lemonade!

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  • author
    Amy
    Jun 08, 2022
    They make pet insurance super easy and…

    They make pet insurance super easy and simple. Claims are paid quickly and everything is very straightforward. Glad I picked this company for my puppy!

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  • author
    Eveline van der Schaaff
    Jun 08, 2022
    Snelle en professionele online…

    Snelle en professionele online afhandeling. Het enige minpunt aan het online proces is dat je alles in de app op een telefoon of tablet moet doen. Dit was onhandig aangezien mijn oude telefoon niet goed werkte (de andere was nou juist gestolen). Verder is dit per mail opgelost, dus uiteindelijk geen probleem. Super snel, aangenaam en correct.

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  • author
    Gael Silvestre
    Jun 08, 2022
    fair and quick

    fair and quick

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  • author
    Chantal Viegen
    Jun 08, 2022
    Vriendelijk en behulpzaam…

    Super vlotte afhandeling van mijn schade! De medewerkers waren vriendelijk en behulpzaam. Na goedkeuring van mijn claim stond het geld binnen 24 uur op mijn rekening!

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  • author
    Francois Meteillet
    Jun 08, 2022
    Assurance Malhonnête!!

    Suite à un cambriolage daté du 01/02/22, nous avons dû littéralement nous battre contre Lemonade pour se faire indemniser, et en plus en deçà de la valeur du sinistre. L’interlocutrice, Héloïse, a été odieuse en nous traitant de menteur et en voulant minimiser au maximum l’indemnisation jusqu’à trouver un faux prétexte pour nous signifier que nous ne seront pas du tout indemnisé. J’ai dû les menacer de faire intervenir un avocat pour faire valoir mes droits et après 4 mois d’échanges de mails nous avons accepter une indemnisation en dessous de la valeur réelle du préjudice et surtout de pour quoi on cotisé! A fuir! Assurance malhonnête!

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  • author
    Noelia Nunez
    Jun 07, 2022
    Lemonade has amazing coverage as well…

    Lemonade has amazing coverage as well as customer service. The claims submissions cannot be easier and reimbursement was quick and straight into my checking account. Cannot say enough to recommend this insurance for all other furry owners!

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  • author
    Jörg A.
    Jun 07, 2022
    Top Anbieter

    Top Anbieter. Habe noch keinen schaden gemeldet, aber wie das ganze Konzept aufgebaut ist, einfach nur top

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  • author
    Lemonnier
    Jun 07, 2022
    Samedi 4 juin dernier

    Samedi 4 juin dernier, nous avons subit un orage, particulièrement violent. Assuré chez Lemonade depuis juin 2021, nous avons déclaré un sinistre, intervenu justement suite a cet orage, notamment le faitage, et tuiles qui ont tombées et ou cassées. La réponse direct de cette assurance LEMONADE, c'est de ne pas prendre en charge et de voir ça directement avec le propriétaire, car la maison ne nous appartient pas. Justement, quand ont s'assure avec une cotisation a 23€ par mois, c'est bien pour qu'au minimum, être pris en charge en cas d'orage tempête etc... Je déconseille, je suis en pour parler avec ma protection juridique. Cette compagnie étrangère assure très mal, faites bien attention

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  • author
    Adina Boldt
    Jun 06, 2022
    Guter Service mit ehrlicher Anteilnahme

    Guter Service mit ehrlicher Anteilnahme Uns wurde sehr geholfen und das ganze schnell und sehr verständnisvoll

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  • author
    Michael Dale
    Jun 06, 2022
    No hassle claims!

    After dropping my 65 inch tv when moving it, I made a claim on my insurance. The whole process from Lemonade was fast, easy to understand fair. The best and easiest insurance claim I’ve ever made.

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  • author
    Ashley Flood
    Jun 05, 2022
    I love Lemonade!!

    I love Lemonade!!! It is so simple to use, my reimbursement is sent so quickly, and all of the staff members have been so thoughtful and kind to work with.

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  • author
    klant
    Jun 03, 2022
    Lemonade is TOP!

    Ik heb een zeer prettige ervaring met Lemonade. Naast dat alles erg duidelijk is, zeker als je nieuw bent bij verzekeringen etc afsluiten, wordt je mega goed geholpen. Ik heb onlangs voor het eerst een claim ingediend, en werd ontzettend goed geholpen door Lemonade! Ik zou het iedereen aanraden!

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  • author
    Jack Jones
    Jun 03, 2022
    collects info even if they can not insure you

    I went to the lemonade site and began to input personal and property information. An early question asked if the insurance is for a rental..."yes". The system kept prompting me for information and at the end it said, "sorry we do not insure rentals". Why would they keep collecting my information once they had an answer that prevented them from covering my property?

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  • author
    Antonin
    Jun 02, 2022
    Perfect

    Lemonade is a completly new different kind of insurance ! Perfect for young people which with everything is super easy on the app! They don't try to find excuses not to refund you like usual insurances. So happy I discovered this insurance !

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  • author
    Aditya Srinivasarao
    Jun 02, 2022
    Excellent and decent customer support by Lemonade

    Excellent handling of my claim by lemonade. They are very professional while serving their customers. They are patient and helpful to understand my claim and help smoothly to process my claim. I am happy to stay with Lemonade and also I am happy that I became a customer years ago.

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  • author
    agnieszka perche
    Jun 02, 2022
    Great customer service

    Great customer service, understanding and quick to act. Overall great experience - highly recommend!

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  • author
    Solange Hai
    Jun 02, 2022
    The best customer service

    Lemonade offers incredible customer service and very clear communication.

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  • author
    Ma
    Jun 01, 2022
    Top!

    Sehr gute Versicherung

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  • author
    PASSALACQUA Johan
    Jun 01, 2022
    Rien à dire Tout est parfait

    Rien à dire Tout est parfait

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  • author
    Kayla Webb
    May 31, 2022
    Charley

    Lemonade has been really wonderful in helping me with the expenses for my sister's dog Charley. Unfortunately, he was just too sick and we had to put him down. They have been wonderful and supportive with me, they are just like family. I hope I don't have to work with them anytime soon, but I'm their customer for life.

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  • author
    Rachel Ekstrom
    May 31, 2022
    Lemonade is a must-have for your pet!

    Amber was so helpful after having to file multiple claims for my dog. She’s never had to see the vet so many times in her life in a short period and Amber made the claims process easy and stress-free. Lemonade might be inexpensive but the service and coverage are too-notch. Lemonade is a must-have for your pet!

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  • author
    Julia
    May 30, 2022
    Snel en goed geholpen na inbraak

    Na een inbraak in mijn huis ben ik enorm goed geholpen door Michiel. Het contact via de mail was vriendelijk en ook telefonisch werd ik snel geholpen. Ik verwachtte veel tijd te moeten besteden aan het indienen van de claim, maar dat was zo gepiept. Al met al blij met de keuze om me te verzekeren bij Lemonade.

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  • author
    Mell
    May 28, 2022
    Lemonade insurance is the best

    Lemonade insurance is the best! Initially I chose Nationwide for my pet’s insurance because they were well known and I’ve heard and seen them on commercials. However my experience with nationwide was terrible. Lemonades reimbursement literally gets approved within a second and it’s in your bank in two days sometimes one! The process is so easy and app is user friendly! any concern I have it gets resolved right away. Lemonade requested for my pups medical records, my clinic advise lemonade needs to reach out and lemonade responded quickly and contacted my pups clinic and even notified me. Soooooooo glad I switched to lemonade wish I chose them sooner.

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  • author
    Dennis
    May 27, 2022
    Na een vervelende lekkage in mijn…

    Na een vervelende lekkage in mijn woning heb ik een beroep gedaan op mijn inboedelverzekering van Lemonade. Was heel snel en eenvoudig ingediend en ben prima geholpen. Het contact met de medewerkers alsook het e-mailverkeer was duidelijk en vriendelijk.

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  • author
    A.Thomas
    May 27, 2022
    Heel fijn en super snel!

    Ik ben heel fijn en snel geholpen. Ik zat flink in mijn maag met de diefstal van mijn elektrische fiets en toebehoren maar gelukkig had ik nog Lemonade achter de hand. Enigzins nerveus dat ik maar een deel zou krijgen werd ik al snel blij verrast. Alles liep heel soepel en ik ontving fijn snel het geld om weer een nieuwe goede fiets mee te kunnen aanschaffen.

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  • author
    ellen Takken
    May 27, 2022
    LIEFS van Lemonade....serieus?

    Snelle reactie na aanvraag offerte. Maar je mail/offerte dan afsluiten met LIEFS, .... Lekker professioneel. Dat gaan we maar niet doen.

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  • author
    Allen
    May 27, 2022
    Great Insurance

    I have Lemonade for both home and pet insurance. Thankfully I haven’t had to make any claims on the home insurance but our recent experience with a pet insurance claim was fast, working with friendly staff, and fully transparent. They really made it as smooth of a process as possible.

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  • author
    Florian Binswanger
    May 26, 2022
    So geht Versicherung heutzutage!

    Vollkommen reibungslose Abwicklung meines Schadens! Sehr freundliche und angenehme Betreuung. Bei Lemonade bleibe ich gerne und freue mich bereits vor Jahren Kunde geworden zu sein!

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  • author
    Anastasia Shepeleva
    May 25, 2022
    First experience

    Excellent service! It was my first claim and I received great support from the Lemonade team.

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  • author
    Hester
    May 25, 2022
    Zo zou elke verzekering moeten zijn

    Eerste keer in mijn leven schade gemeld en moest even wennen aan de video , maar uiteindelijk zeer goed geholpen! Dankjewel Michiel!

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  • author
    Mike Drasin
    May 25, 2022
    Thorough and prompt help and service.

    Thorough and prompt help and service.

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  • author
    Jackie Scala
    May 24, 2022
    Efficient user experience

    Lemonade handled our claim with speed and clear instruction as to what they needed and we were never in the dark as to what to do or what was required of us. Their service is extremely user friendly and efficient.

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