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The Zebra Review

Reviews 132

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The Zebra

Great

Reviews 132

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Bestmoney Staff

May. 31, 2021

2 min read

The Zebra Summary

The Zebra is a leading insurance comparison site. While they have primarily focused on car insurance since their founding in 2012, The Zebra has expanded into homeowners and rental insurance. Their easy quote process and helpful representatives let you compare quotes from some of the country's top insurers.

Pros

Easy to compare quotes
No spam calls
Quick quoting process

Cons

No quote customization options
No 24/7 customer support

The Zebra at a glance

8.0

Editorial score

Variety of coverage options

Covers most types of damage, loss, theft and personal property. Maximum payouts for personal property

8.0

Customizable rates and services

Fully customizable plans and rates

10.0

Online experience and customer support

Fully functional site, with 24/7 communication

8.0

Quote time

Under 10 minutes

8.0

Direct Insurer?

Marketplace with only external links to insurers

6.0

Suitable For?

The Zebra is right for homeowners who want to quickly compare insurance quotes from many companies. The Zebra's service is tailored for customers who wish to do their own insurance shopping and get quotes based on their needs.

They also have plenty of options for companies that let you bundle your home and auto policies - , making them attractive for people shopping for discounts. Offering helpful educational material, the company’s annual State of Auto Insurance reports is a valuable source for those wanting to dive into research and data.

What Coverage Includes

The Zebra reviews and compares home insurance quotes from a variety of insurance companies that provide different types of coverage. While each company has unique policy offerings, you can usually count on them covering the following:

Dwelling
Other structures
Personal property
Additional living expenses
Personal liability
Medical payments

Many companies will outline the difference between:

Named perils—where your policy only encompasses named coverages
Open perils, which covers hazards not necessarily named on the policy

The Zebra outlines three types of policies their partners cover:

HO-2 Policy: This type of policy is the most basic you can get. It typically covers damages from fire, theft, lightning, explosions, riots, and aircraft or vehicle crashes. It covers only named perils
HO-3 Policy: Most homeowners in the US get an HO-3 policy, which covers your dwelling, its contents, and other structures on your property. These policies cover some named and open perils
HO-5 Policy: An HO-5 policy is the most comprehensive type of home insurance you can get without buying add-ons. It covers all dwellings and personal property on an open peril basis

There are some issues that almost no standard insurance policy will cover. For example, The Zebra's partners do not offer standard coverage for flooding, earthquakes, or neglect. However, you can get these types of policies at an extra cost.

Additional Coverage

While The Zebra does not offer its own riders and other types of additional coverage, many of their partners have comprehensive options for protection of your home and belongings.

Some companies offer:

Endorsements and floaters: You can get this rider on your policy to cover your jewelry, money, firearms, watercraft, business property on your premises, electronics, and more. These high-value items are not standard in a homeowner's policy
Identity theft: Many of The Zebra's partners offer identity theft insurance as an add-on to protect you from unauthorized access to your credit card or bank information. While each company's policy amount and costs vary, you can expect to pay an average of $25-$65 per year for $15,000 to $30,000 in coverage
Flood: You can usually get flood insurance on your policy through FEMA or private insurance companies that offer it
Earthquake: If you live in a high-risk earthquake zone, you should add an earthquake rider to your policy

Application Process

Because The Zebra is an independent online insurance comparison site, the actual application takes place on their partners’ websites. The Zebra offers tools and information to help direct you to an application process for an insurance policy.

On their website, The Zebra's quote comparison tool allows you to evaluate quotes from different insurance companies. You start by adding your zip code, which will then take you to the questionnaire.

You'll then enter personal information like the address of the home you want to insure and the type of home you own. You'll also see questions about your home's material, foundation type, proximity to places like fire stations, and if your residence is in a flood zone.

Next, you will answer questions about yourself and provide your credit score. The Zebra uses Insurability Score (click here to read more on their site) to determine your eligibility for specific policies.

If you have all information on hand, this process will only take you about two minutes. Then, The Zebra reviews top insurance companies like State Farm, Allstate, Liberty Mutual, and USAA to connect you with a policy.

Discounts

The Zebra doesn't offer discounts as an independent agency, but their partners do.

You can get discounts for:

Multi Policy
New roof
Claims-free
Non-smoker
New home
Automatic and paperless payments
Retired
Veterans
Gated community
Occupational

How Safe Is It?

A.M. Best does not have listed ratings for The Zebra, but it has them for their partners. The Zebra works with many insurance companies that have A++, A+or Superior ratings from A.M. Best. Some of these providers include:

State Farm
Allstate
Esurance
USAA

The Zebra also does not require you to provide your phone number, which means you don't get spam calls after receiving a quote.

Customer Support

The Zebra's customer support is available from 9:00 am-6:00 pm CST. You can contact them by phone at 1-888-255-4364 or email them at support@thezebra.com. If you Google the company, you will see The Zebra reviews are very positive because of their prompt service.

Once you decide on a policy, you will work with the respective insurer regarding customer service issues. Thankfully, many of The Zebra’s partners also have a good reputation with handling claims.

Summary

If you need to compare insurance companies fast, The Zebra has a user-friendly, comprehensive quote comparison tool to help you. Its intelligent toolkit and calculators will assist in determining what policies you need and at what coverage levels.

Above all, The Zebra gives you the independence you want when it comes to shopping for home insurance. The Zebra has many partners with comprehensive policy options, and you only need to fill out a two-minute questionnaire to access them.

Written by

Bestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

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Trustpilot reviews

See what some customers are saying about The Zebra

Great

•

Reviews 132

Excellent

67%

Great

Average

Poor

Bad

19%

customer

7 days ago

So many options!

I have a 10+ year relationship with my insurance agent so reached out to him when my teenager became licensed recently and the best he could find was adding him to my policy for an extra $400 a month. I decided it couldn't hurt to call in to The Zebra and am I glad that I did! Making the assumption that every agent can find the same deals is a wrong move. The Zebra has relationships with SO many carriers that the agent who helped me, Dustin, was able to find a much cheaper policy for him. Dustin was knowledgeable and thought of things that I hadn't so by the time we were done I was confident I found the best policy. Thank you Dustin and The Zebra!

c cam

2 days ago

Horrible and waste of time

Horrible and waste of time ! After you put all the specific data in that they request they send you to the actual insurance sites and you have to re-enter all the information you just put in from them as not everything transfers apparently. Why collect our personal data if we just have to renter it ? My guess is they are selling our data… I would not use or recommend this “company”

really justmyopinion

12 days ago

Don’t bother with this site here is why

Warning, you are about to be informed but bored! As a FORMER insurance agent many moons ago, I have not had to shop for insurance for quite awhile. I said what the heck my curiosity was peaked, it’s a Saturday night, let me give this a look see. As per a number of other reviews, I answered all the questions ( not as many as I needed to ask as an agent ). Hit the button to see MY QUOTES. One company was willing to provide a quote, or so I thought, I hit the quote button, it brings me to that specific insurance carrier page, NO QUOTE anywhere in sight. Only another ENTER YOUR ZIP CODE. That is where I bailed and I’ll detail why; What I expected to see was a few actual quotes with at least ESTIMATED numbers. No extra steps. Give me some numbers and let me choose from there. Why estimated? Because they cannot possibly give you an exact quote because they do not ask all the variables specific to your situation. Which I hate to break it to you, is their hook to get you to fill out these questionnaires. EASY and QUICK, does that sound familiar and why you ended up here? So what I expected was a list with actual dollar numbers and a big disclaimer: “THESE are estimated numbers please review this quote with your XXXX insurance agent at etc. etc.” I could have lived with that. I am going to speculate why I only received one quote and it was from a well established company (no not going to mention any company names, what was back in the day and may not be true today). However that one company is the one we would happened to have referred them to for customers who did not meet stricter guidelines required for any of our other carriers. Again not a problem, we all have SPECIFIC things in our driving and life history that could have us down that path at some point. But that is the point. This site is probably best for those who just want someone else to narrow down who you should call based upon the basic questions they asked you (obviously). HOWEVER You will still end up at the same point I was but maybe you will have 2 or 5 to call. Again you will still need to do the work, to speak with each individual carrier they recommend (answer more questions) to get a ACTUAL quote SPECIFIC to your situation. I would assume the more carrier “QUOTES” you receive then probably, those basic questions fit within the “appetite” for ( read as a better risk ) for what that carrier is willing to quote on. By the way it is not as cut and dry as you think. My answers you would think would have garnered a few quote options. High credit score, no accidents, tickets, etc, driving many years, pleasure use, ….. all positive factors for most carriers would fight for ( read as LOWER RISK). (by the way different states either allow or not some questions to be allowed or not in order to rate you. You can find that info on the web). So bottom line there was something SPECIFIC to my answers that sent a red flag. I think I know which it was, and why only one carrier would quote. I know there are many more than one carrier that will write my business so if you get one quote I would urge you to looking and keep reading below. You can call any insurance company directly but yes that is the reason so many of these types of sites have popped up. OR, INSTEAD work through a local BROKER that handles multiple insurance carriers ( ask them) and will know based upon a more detailed questionnaire which carriers they represent are willing to write YOUR SPECIFIC SITUATION!). In other words you will probably save time because they will ask you all the specific questions and decide from a number of carriers they represent which top two or three will work with your SPECIFIC situation. You will get an exact quote Most brokers have a number of options to work with to handle multiple situations example: high asset value customers, to situations that are high risk and everything in between. By the way many of the positive reviews I read were about how happy they were with the customer service. I can’t say for sure but unless ZEBRA is also a broker for these companies they send to you as well, then more than likely you are either speaking with the carrier direct or a broker. Which means there are good service folks in multiple locations and you are NOT, speaking with Zebra folks. But I will let them clarify that if they decide to send me a happy reply. So let me summarize with this, no it is not fun or easy to shop for insurance. It is necessary however and the reason I gave these guys a two star review first because they obviously fill a niche, who doesn’t want fast/easy. NOT complete/specific, but yes fast/easy Also as I mentioned before I wasted my time because I saw no actual numbers, they said I would receive a quote, not an introduction into the ballroom for a dance. For which I should have probably given them a one star for having to write this really long review killing more time!

christian sagers

18 days ago

Useless and duplicative

I wanted to compare auto insurance policies. I went through the whole process online--including what coverages I have, etc.-- and it spit out four "quotes," none of which actually had a dollar amount, just a "one more click" button. I had to click into each quote and redo the entire process on the individual insurer's website. Only two of the four "quotes" were recognizable brands. Zebra was a waste of time, unfortunately.

jagmeister

19 days ago

Pretty useless

Pretty useless. Put in my info for homeowners and auto but only got back a single quote which I didn't even bother to look at because I would not insure with Progressive anyway.

patsy moutria

25 days ago

…great

They were very nice answered all my question

andrea gray

a month ago

Alise Jenkins

Alise Jenkins Insurance Advisor CA License: 4247500 was the absolute best! super patient, super nice, and made the experience enjoyable even when it can be a stressful task. But there was no stress at all with her.

the word jester

a month ago

Professional and Efficient!

The agent (Blake) was thorough and precise. The entire process took literally minutes. Outstanding efficiency and professionalism. I WILL return when my policy is up for renewal. Thank you Zebra.

george

a month ago

I filled in a TON of information then…

I filled in a TON of information then clicked on "get quote." It just took me to geico.com where I was expected to start from scratch with all the info. So, filling out their extensive form was 100% useless.

rick

a month ago

The insurance agent was very…

The insurance agent was very knowledgeable and pleasant. Made it very understandable and simple.

emma cardenas

2 months ago

I had the most helpful

I had the most helpful, honest, caring, Agent assist me. Took all his time asking questions, giving me very useful information listening to my concerns. I give him 100 plus points!!

jon nistad

2 months ago

Listening

Listening. Knowledge.

benjamin stanley

2 months ago

/|\ /|\ A+

/|\ /|\ | | ♡♡♡

timothy gonzalez

2 months ago

VIN NUMBER MISTAKE

Alterations made with immediate concern. Corrective actions made with minimal hassle. Excellent customer service and new updated documents were sent without having to request. Great work! The agent helping me was on top of everything. Awesome work!

lisa brook

2 months ago

I had a great insurance person

shelly young

2 months ago

Being a skeptic of insurance sites

Being a skeptic of insurance sites, I have to say that I wasn't expecting the exceptional experience I received when I first reached out. Juanita was patient, informative, and truly made me feel as if she was looking out for my best interest. I would definitely recommend The Zebra if all the representatives are as helpful as Juanita throughout the process!

jonathan turner

2 months ago

Very helpful

Very helpful, very knowledgeable and helped troubleshoot any issues I had regarding enrollment

barbara gibbs

2 months ago

Helpful agents

Ur agent was very helpful and nice and help me find the best insurance for me a d the price that was best for me

kimberly reid-wilson

2 months ago

Honest people

gloria barker

3 months ago

1 in a million

I can truly say Robyn Francis is 1 in a million!! She resolved a problem I had to my satisfaction. She is honest, professional & knowledgeable of her job. Putting the customer 1st Thank you again. Kind regards Ms G. Barker

anamethisis andone

3 months ago

A total scam

A total scam. Their only goal is to steal your personal information and misdirect you to shady 3rd party sites. This is an elaborate from t to circumvent consumer protections like the do not call list. Don't use this site unless you want your personal information stolen and your phone spammed.

candelaria martinez

3 months ago

Outstanding customer service …

The rep took time and was very patient with me in explaining everything, going over the coverage, what was going to be charge and what kind of coverage I had, he did an amazing job at finding a very very good deal for my auto insurance with the same coverages I had with progressive, definitely recommend them and this was my experience with zebra

eric ospina

3 months ago

Why waste the time if you have to redo when you get to the agent

I spent an awful lot of time entering my information including information that can easily be mis used. I got a quote that I thought would be interesting through Progressive and asked to complete it. I was then asked to call Zebra...after about 3 hours of waiting I got an agent that wanted to go through all the information once again and ask me the same questions I had already answered. My impression is that I wasted my time and my information (telephone number) were simple forwarded to X agent and the upsell process began in earnest.

b.a.

3 months ago

Not that great anymore

Not that great. They used to show you a guesstimate of what kind of quote you could expect. You save time by just doing the footwork yourself. Nowdays, Zebra just farms you out to insurance company websites where you end up filling in what you already did and then some. This is so they can harvest your data so the companies who probably pay them can harass you with phone calls and flood your email.

manuel botello

3 months ago

Great service and great price everone…

Great service and great price everone should use

fair and square

3 months ago

Great experience with the "zoo" (lol)

Great experience with the "zoo" (lol). I went on Zebra to figure out the best insurance deal. I'm just wondering if there is also a Giraffe? We don't need complicated contracts. Just the basic car stuff. Then it came up with an Elephant insurance, but no Giraffe. I had an insurance agent before and he was great for some years and offered me good options. But he missed to offer me a reasonable insurance contract this year. Maybe he's establishment now. Way too expensive! Agent Amber at Zebra was knowledgeable and helped in a very professional way. Glad I found you! I can only recommend it!

samuel saxton

4 months ago

These people SUCK

These people SUCK. They do not pay their debts but expect you to pay your premiums no matter what. They appear to have a revolving door on the front of their building. They owe us 1160.00 for food for a Christnmes office party but came up with every escuse to NOT pay.

sarita decarlo

4 months ago

The patience the person had until they…

The patience the person had until they found a reasonable price for my insurance coverage.

david inderbitzin

4 months ago

Alot of data entry to still not have insurance.

First the quick quote they give you is always low, in the end after you type in all your numbers the rate will go up and they don't clearly explain why. But ok I accepted the increased price and went to pay and in the end it was like "oops there's an error on our end" and then they give you a number to call. So tomorrow I'm going to just call my local progressive agent and do it the normal way. So the zebra got my bank card info and my address and phone number off of me but I don't have insurance.

turngodhope

4 months ago

Waste of time

Waste of time--input your info. and you get nothing in return. ZERO search results. Computing errors.

elliot higgins

5 months ago

don't recommend

Sleek interface. but I input all my info and it spit out only one quote

mark hallmark

5 months ago

Use Another Site

I spent 30 minutes locating and typing all my information to the Zebra site only for it to tell me at the very end "We're sorry. Something went wrong on our end...". Such crap! Won't use or recommend this site.

lana dittman

5 months ago

Great customer service!

christopher pearson

5 months ago

The rep was very knowledgeable and…

The rep was very knowledgeable and friendly.

alexis w.

5 months ago

Christina is the BEST!

My agent, Christina, was an absolute godsend. She helped me figure out my situation quickly and at rates that I could actually manage as a young person. She was so kind and understanding.

customer

5 months ago

I didn’t get right insurance

I didn’t get right insurance. All information in my insurance was wrong. So after two days I’m gonna cancel that.

nilee young

5 months ago

Exceptionally long whole time not always connect to right person

I spent 25 minutes On hold switch between 4 people and then was hung up on had to call back sit through being on hold again till I finally got a person that was one day then the person I was dealing with went on vacation so I had to switch and get a different agent and then that agent didn't notify the new insurance company of my previous insurance so I had to call again to straighten that out when the new insurance told me they hadn't received it

martha d

6 months ago

ESURANCE INSURANCE DOESN'T CARE ABOUT THEIR CUSTOMERS My car was involved in an accident on…

My car was involved in an accident on January 27th 2022. I had covid at the time and asked my son to pick up my daughter. As he was on his way he was hit by another car from the rear and totaled my car. I contacted Esurance to start the claim process. Never heard from anyone so I figured they were working on what it was going to take to fix the car. I had access to that information on the Esurance claims section on their website. About 4 months later and 12 calls I finally heard from someone who said the car was going to be totaled. Two months later it still hadn't been taken care of so I called again and could not find the adjuster or the adjusters supervisor. I was finally paid for the car but not the deductible being that the highway patrol said it was the other driver's fault. About 3 months after that I contacted them to find out when they were going to reimburse the deductible. About 2 weeks after the one year anniversary I was asked to submit the final highway patrol report on the accident. I had submitted it from the beginning but it was a preliminary report so they weren't going to use that so I got the final one as requested. Here I am 16 months later and it still has not been paid. I am in the process of working with one of the news channels so they can investigate why it would take longer than 16 months to process a claim. DO NOT INSURE YOUR CAR WITH ESURANCE!!!! GO TO ANYONE ELSE!!!! IT STILL HAS NOT BEEN FINALIZED AND I AM STILL NOT GETTING RETURN CALLS.

alexia channing

6 months ago

I'd give more stars if I could!

I'd give more stars if I could! My insurance agent Jared was super cool and patient with me as we sorted through my insurance issues. Everything was awesome, thanks again!!

tami cheek

7 months ago

After being treated terribly by…

After being treated terribly by Progressive it seemed almost too good to be true when I spoke with Deanna Gudgin-Jones. She was most helpful, sympathetic, friendly, professional, and knowledgeable. I truly recommend The Zebra!

orianna becton

7 months ago

I wish I found Zebra sooner

Very helpful, the person I spoke to was very kind and answered all my questions.

mark turner

7 months ago

Save your time...

After inputting all the information requested I received 3 quotes 100% higher than my current insurance company...waste of time

sam sam

7 months ago

The customer service is very bad

The customer service is very bad , I tried to make a modification to my policy they put me in hold for 10 min then the phone drops, its been going on for hours now , I contact the insurance company that’s hold and issue the policy they keep telling me i have to contact zebra , and there’s no one at the zebra customer service to answer !

mary kotila

8 months ago

The customer service was amazing

The customer service was amazing. I love how they went above and beyond for me to help me save money on my car insurance. I would recommend them to anyone..

heather pavey

8 months ago

They were very professional and…

They were very professional and answered everything I needed answers to

jerry mcanally

8 months ago

The guy I talked to was very outgoing…

The guy I talked to was very outgoing friendly. Quote was on top, I've used insurify for years there quote was over the moon liability only at 1370.00 year, usually it's been 36$ month , DNT know why, and a few others sat around 110-120 month no tickets for 30 years no accidents ever,

mark

8 months ago

Used their online quote tool

Used their online quote tool. Ask for all this info then said it will provide quotes. Then finally get to quotes and it’s links to other sites where I have to enter all the same info all over again. They should be more transparent with what info you’re going to get when instead of trailing you along.

renee pillsbury

8 months ago

The Zebra

Really helped us out!!! Very Nice customer service. They really took their time with us!!!

miguel royo

8 months ago

Prompt and professional service

Prompt and professional service. they understood my issue and found a satisfactory solution. Thank you..

ray middleton

9 months ago

I recently got gouged by USAA on my…

I recently got gouged by USAA on my premium and decided to switch. The Zebra made it quick and easy to find the right quote at the right price for me. It took me literally 20 mins from start to finish.

karen harrison

10 months ago

Zebra really knows what they're doing

Zebra made my experience looking for a better new car insurance with great rates effortless I thought it would be difficult and a lot of hassle but zebra knew exactly what to do and how to do it

desiree holmes

10 months ago

Welcomed and like family

Was shopping around for insurance and they made the process so easy and we're so nice to speak with. Everyone else I talked to with other companies just made me feel like a sale. And zebra made me feel more welcome.

alisheri davlatkhujai

a year ago

Thank you

Thank you zbb

paul marcum

a year ago

Very helpful

I was very satisfied with my service from the zebra. The agent Summer P went above and beyond to help me figure out my specific situation.

hannah adams

a year ago

Good Customer Service

Good Customer Service. My representative helped me find the best price without me having to work too hard.

max medina

a year ago

Excellent services

Mr. Blake Trew & Nita Franklin were Excellent helping me with my Auto & home insurance need.

mich

a year ago

Kim Bouget great rep

This was a little confusing but Kim figured out the best insurance for me. Definitely would recommend based on her effort.

sylvia

a year ago

I heard The Zebra from its commercials

I heard The Zebra from its commercials, and I knew that I needed to switch insurance companies once I received my latest policy from my current insurer. At first, I thought they couldn't find a quote lower than my existing policy, but it turned out that they did. The representative that helped me (sorry couldn't remember her name) was so helpful and informative. If I have one complaint, it is that I wish I had done this sooner. Thank you, The Zebra, for finding the best rates for my car insurance!!

poker fan

a year ago

Don't waste your time

Tried it out to compare insurance companies and all they will do is show me progressive insurance. Total waste of time

john fitch

a year ago

It was awesome

It was awesome, thank you Janita.

tristen jahn

a year ago

Emily Houston was very helpful and…

Emily Houston was very helpful and friendly and found me a great rate. Would recommend The Zebra and Emily to friends and family.

patricia

a year ago

The people I spoke with were very…professional

The people I spoke with were very professional. If I asked a question they were able to answer and explain it.

kippy robertson

a year ago

Last minute auto insurance the person who helped me was incredible patience took his time got me what I wanted.

The person who helped me was incredible patience took his time got me what I wanted.

michael poquette

a year ago

Disappointed that initial quotes ended up being considerably higher

I was really quite disappointed in my experience. I ended up spending about 2 hours with Customer Rep Blake and was exhausted by the time I agreed to accept the amounts for Home and Auto ins policies. BOTH totals were higher than what was given as an estimate. In fact, the Homeowners insurance was MUCH higher than the original estimate. This is not a good way to operate and the explanations given for the increased amounts were not reassuring. I suspect almost everyone that goes through the initial process and receives quotes, then finds out that the actual premiums are higher than the generated initial quotes. It honestly felt on the order of a 'bait and switch' tactic. While I'm sure this will be refuted, it certainly had that feel. After the dreadfully long period of time it took with Blake to get the finalized premium amounts, I was then told I had to talk to another person. They explained that I had to do the final stages online as I talked to her on the phone. It had to be done a certain way and done on the spot. Not only was this very clumsy, but it was also very stressful. I was intent on finalizing some new policies after my previous insurer kept jacking up the rates. I will say, however, that I will be on the alert for better rates if anything happens and they keep raising the rates. I would have been very happy if the initial quotes given had been the final rates. THEY WERE NOT of course. I should add that I will not accept this review being rejected on some so-called violation. I've given my honest opinion of my experience using non objectionable language and not not given any false information.

willie gillyard

a year ago

Professional Operation.....Save us…

Professional Operation.....Save us 200.00 per month HIGHLY RECOMMEND

keeron thomas

a year ago

Saved money quickly

My auto policy renewed in a fews days. So I gave the zebra a shot to compare multiple quotes quickly for my home and auto. The Zebra got me with Nationwide with an annual auto insurance savings of $752. My monthly payment went down by $70. I’ll recommend them to everyone! Give The Zebra a shot.

wanda hardee

a year ago

I checked insurance prices on the Zebra…

I checked insurance prices on the Zebra and they saved me $1000. My insurance was cut in half.

audrey e.

a year ago

Thank you, Deanna!

I had an absolutely amazing experience with Deanna! I had gotten other quotes before calling The Zebra, and she was compassionate, professional, and so easy to talk to! She eased my stress, helped me find the right policy, and saved me a couple thousand dollars (no exaggeration). She (and The Zebra) are fantastic!

john gyldstrand

a year ago

Bait N Switch company

As soon as you give your info your phone starts ringing off the hook and the spam email's start...... Just wanted to see some quotes online and now getting slammed with phone calls. I'm in sales and have to answer every call since I deal with clients all over the country, now have to deal with annoying calls while working with clients over the phone. DO NOT USE THIS WEBSITE!!!!!!!

oren reece

a year ago

Wonderful experience dealing with the…

Wonderful experience dealing with the zebra representative. Found me a great rate got me insured and back on the road. I will definitely call them for any and all my insurance needs going forward

tammy patisaul

a year ago

Had an awesome experience from…

Had an awesome experience from beginning to the end ,,the lady I spoke with was so helpful and answered all my questions

zoe

a year ago

I was extremely happy

I was extremely happy. I received the lowest quotes here after days and days and checking with many companies. Was able to pay and start my policy immediately and wish I had contacted The Zebra first. It would have saved so much time and aggravation if I had. :)

pistol pete

a year ago

Useless…

Useless…. It just gives you 1 or 2 names of insurance companies to call in order to get details, pricing etc… don’t waste your time

isaac

a year ago

My agent Breonna was very 0utgoing & fun/Breanna is the bomb!

My agent Breonna was very 0utgoing & fun

i magine

a year ago

ZEBRA IS A SCAM YOU CANNOT COMPARE…

ZEBRA IS A SCAM YOU CANNOT COMPARE RATES!!! YOU WILL BE REDIRECTED TO OTHER INSURANCE COMPANIES. WHERE YOU WILL BE REQUIRED TO AGAIN ENTER ALL YOUR INFO FOR EACH COMPANY. IT IS NOT A ONE STOP SHOP FOR INSURANCE RATES WHATSOEVER!!! IT IS A TIME WASTER!!!

nova osha

a year ago

Horrible!!!

So my auto insurance has been canceled since July 16th without my knowledge because they failed to push the auto payment form through, so they never took my payment 😡😡😤 and they never told me!!!! Since then I have driven from Tampa, Fl to Boston, Massachusetts to Chicago, IL, all while not even having insurance!!! They didn’t even communicate with me that the payment was missed!!! zebra.com is a joke

gary mason

a year ago

I moved to another state …

I moved to another state and it required my bbn old policy to be canceled and a new policy in my new state. Was on the phone for over an hour just to switch policy. Every thing was the same. Just to long to get something simple done.

angeliqe flowers

a year ago

Amazing Customer Service Team

Everyone I spoke to was very helpful. They takes me through every step and did not miss a beat! I have not experienced better customer service.

denese diori

a year ago

Excellent prices with wide range of selections.

Excellent service. Great prices. So happy that I found the zebra. Truly cheaper than all other quotes. Thanks

ryan easly designs

a year ago

Every time I get back onto this site…

Every time I get back onto this site and request a quote it comes back either higher or lower for the same quote! If I had gone with the original quote it would have been higher that the second WITH the same company! I would think that Zebra would or could offer more than 2 companies to choose from. I'm disappointed at this point.

keith johnson

a year ago

I called to compare some auto insurance…

I called to compare some auto insurance rates. I ended up buying and saving money AND ended up checking on some homeowners insurance and saved money there also.

tim abbott

a year ago

Shopped and bought online and saved…

Shopped and bought online and saved $342. Found out I was being overcharged. Found The Zebra which actually allows you to compare plans. 7 options to buy.

j m

a year ago

Waste of time.

reviews

a year ago

Excellent

Excellent! Recommend!

rogers cantu

a year ago

Incredible

Incredible, the amount of money I'm saving. Jay Estrada, you're the best hands down. If you want the best deals in town nobody finds them like Jay does. I'm glad I found this agent!

margaret brooks

a year ago

Excellent

Very helpful very polite explained everything clear to me I would recommend friends to switch to this company

john sica

a year ago

Knowledgeable and Helpful

You could be waiting a bit before talking to a representative. However once connected, the people at Zebra are very knowledgeable, and also very helpful. I was a little bit leary about using an internet service for an insurance inquiry, but it was a very positive experience.

jill yull

a year ago

Emily was amazing

Emily was amazing! We had multiple policies to inquire about. She answered all our questions and found my husband and I great new policies. We saved a lot of money with almost identical or better coverage. Totally happy with Zebra! Just happens to be my favorite animal too….

cher bear

a year ago

Website is pretty much useless

Website is pretty much useless. Doesn’t give side by side quotes as stated. All it gives is about 2-3 companies for you to visit/call for a price. So what’s the point in that. I can just call each insurance company for a quote.

phantom

a year ago

Hardly took anytime before I was on my…

Hardly took anytime before I was on my way.

jazziee mariee jayy

a year ago

It was great

It was great, he was great. Made my 1st insurance policy a breeze. Great company

bill johnson

a year ago

Nice website but no quotes given

The website was friendly to use and simple to input all of the information they required. After finally getting all of that in I was presented with 4 options for insurance. I thought there should have been more having a credit score near 800 and no tickets or accidents in over a decade but I figured I'd continue and see what was offered. Progressive was at the top of the list so I clicked on them and a new link opened to their site. In their site I was directed to fill out all of the exact same information that I had already filled out on the Zebra site. In the end, I never got a quote at all from Zebra and ended up going with an entirely different insurance company altogether. Thanks for nothing Zebra! Nice website though and that's why I gave you 2 stars.

kathryn lynch

a year ago

Zebra is where it’s at!!!!!

I had a really good experience. The agent I had was amazing. He asked a lot of questions to make sure I got the best coverage for the least amount of damage to my wallet. I’ve never write a review for insurance but I had such a good experience that I just had to leave a review. I was on the phone for about an hour but my agent was very thorough so it was worth the extra time on the phone. Thank you all very much and I will def be referring my family and friends. Zebra is where it’s at!!!!!

robert romines

a year ago

Got the best service

Got the best service. They asked questions to make sure I got the best coverage and great price. Very patient and friendly. Not only did I get great car insurance but talked with another agent and got a whole life insurance policy with the best price I have found. It was a good day!.

sharon latson

2 years ago

My experience with The Zebra is…

My experience with The Zebra is fabulous!! I had an insurance lapse and I Still received great rates from a well known insurance company! Simply the Best!!!

kim ledwa

2 years ago

Had an excellent experience and ended…

Had an excellent experience and ended up saving money 💰

william milo

2 years ago

Having worked in the insurance industry…

Having worked in the insurance industry for a number of years I have to compliment Zebra on the professionalism and their staffs desire to work and fine me the right coverage. Well done.

cheryl bell

2 years ago

Very good experience my agent was great

gregory

2 years ago

Unfortunately

Unfortunately, I gave my email address to them then mysteriously received unsolicited car insurance spam emails from other companies within 2 hours. Quotes looked reasonable though, I suggest using fake email address until you are sure.

thewatcher

2 years ago

Dreadful Experience

This site purports to provide you with quotes for insurance. I filled out all requisite information and received no quote. It told me I needed to call to speak with a representative. Upon calling Zebra’s automated system sent me to some company whose name was never clearly annunciated by any of the three employees I had the unfortunate experience of dealing with. They proceeded to tell me they know nothing about the Zebra website and they have zero information to access the alleged quotes that I can’t see. So I filled out all the information only to have to repeat it again to a so-called agent of a totally different company. I would have never given them any of my private information if I had known I would be shuffled off to only the gods know where. Horrible experience all around.

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