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Smart Financial Review

Reviews 7
Smart Financial
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Smart Financial
Smart Financial
Average
Reviews 7
Sarah Badani
May. 28, 2021
4 min read
Sarah Badani
Smart Financial Summary
Smart Financial is not your typical home insurance provider. In fact, it’s not an insurance provider at all. Instead, Smart Financial is an insurance marketplace that offers consumers an easy way to receive and compare rates instantly. Fill out your details, wait a few seconds, and receive the most competitive rates on the market today. Choose from top brand names, lower premiums, and nice discounts with this helpful tool from Smart Financial.

Pros

  • Trusted and reliable partners within the network
  • Network that is 200+ members strong
  • Easy-to-use comparison website

Cons

  • Can’t provide you with an actual insurance policy
  • Doesn’t work within all the states

Smart Financial at a glance

2.4
Editorial score

Variety of coverage options

This category measures the overall quality of the product
2.4

Customizable rates and services

This category measures the overall quality of the product
2.4

Online experience and customer support

This category measures the overall quality of the product
2.4

Quote time

This category measures the overall quality of the product
2.4

Direct Insurer?

This category measures the overall quality of the product
2.4

Suitable for?

While there are a lot of insurance policy marketplaces out there, few can compare to Smart Financial. That’s because this company focuses on delivering a superior quality experience for everyone who uses the site. Smart Financial believes in providing valuable services, fast and convenient tools, and an easy experience all around. To that end, the Smart Financial website is clean and easy to use, it provides you with loads of helpful, informational blog posts, and the customer support staff is top of the line. So, you’re getting a lot more than you do when you use other comparison sites.

What's more, Smart Financial has some of the top home insurance providers in the country within its network. You're talking about more than 200 major companies like Lemonade, American Family Insurance, and Liberty Mutual Insurance. With names like these, you just know you're getting a top of the line insurance policy.

What Coverage Includes

To be clear, Smart Financial doesn't actually provide the home insurance policy for you since it's not an actual insurance agency. Rather, it partners with big-name brands to give you a competitive edge for comparing rate quotes. Smart Financial partners set the actual coverage terms for their policies.

Smart Financial partners with big names in the homeowners insurance industry like Lemonade. These partners cover all your bases, including your regular home/property, other structures on your property, and any personal property or belongings found within. Partners’ policies can also cover liability protection and guest medical protection depending on the policy you take out.

In addition to home insurance, Smart Financial partners can provide you with health, life, commercial, and renters' insurance. So, if you are in the market for other types of insurance policies, Smart Financial is a good place to turn. This is particularly true since the majority of these partners offer deep discounts to consumers who purchase multiple insurance policies from them at one time. So, save yourself some money by getting more than one policy at once.

  • Health insurance
  • Home insurance
  • Life insurance
  • Commercial insurance
  • Renters insurance
  • Personal property protection
  • Liability protection
  • Guest medical protection
  • Other structures protection
  • Standard dwelling protection

Additional Coverage

Much like the basic coverage, Smart Financial does not set the terms for additional coverage items you can purchase. Fortunately, its partners offer a wide range of riders and additional policies that you can choose from according to your needs. If you have a specific item of particular value, for example, you may opt to sign up for scheduled personal property coverage to ensure that this item is covered by your insurance policy. Other types of riders may include additional coverage due to weather damage or other common hazards in your area.

  • High-end items such as expensive artwork or an heirloom
  • Expensive musical equipment like a sound system or board
  • Home office equipment such as laser printers or computers
  • Riders like water backup coverage
  • Enhanced dwelling protection

Application Process

Applying for a home insurance policy from Smart Financial takes minutes from start to finish. Here’s what you need to do:

  1. Answer a few of the basic questions being asked

    Smart Financial will ask you some simple questions.

  2. Compare the rates

    Smart Financial will put your info into the database, and crunch some numbers. The system will churn out the most fitting home insurance policy providers in the nation. And you can compare rates based on the results you get.

  3. Get the homeowners insurance coverage you need for less

    Once you’ve compared the rates, you can accept the most suitable offer being given and pay the lowest premiums for you.

Discounts

Smart Financial partners offer several discounts. These can amount to major savings on your policy each month or year. So, definitely ask the specific provider about what discounts are available for you and your policy type. You may be able to get a significant discount on your home insurance policy just for living in the right neighborhood, living close to the police department, or upgrading your roofing. Here are some of the policy discounts that Smart Financial partners provide:

  • New home discount
  • Remodeled home discount
  • Home safety features (smart home security devices, smoke detectors, etc.)
  • Storm shutters installation
  • Impact-resistant roofing
  • New policy applicants
  • Bundled policies
  • Opting for higher deductibles
  • Customer loyalty discounts
  • No-claims period discount
  • Auto-payment discounts

How Safe is it?

Smart Financial uses industry-standard safeguards to keep your personal information confidential and safe. It employs both technical and physical safeguards on its website and within its offices to this end.

Aside from the fact that it holds an A+ AM Best Financial rating, Smart Financial has an impressive rap sheet, but only the good kind. It has a whole slew of awards it has won for business excellence. Here are a few honorable mentions:

  • 2018 Stevie American Business Award for customer service
  • 2017 Web Award Insurance Standard of Excellence
  • 2018 Technology Fast 500 from Deloitte
  • 2018 Horizon Interactive Award
  • 2018 Capterra Ease of Use Award

Smart Financial also has an A+ with the Better Business Bureau, signifying that it takes care of customers and responds in a timely and respectful fashion to complaints. Smart Financial is also a Lead Council trusted member and was a semifinalist for the Ey Entrepreneur of the year award. All of these accolades tell us one thing: Smart Financial is a quality service that is bent on delivering the most pleasant experience to all its users.

Claims & Customer Support

Smart Financial is all about customer service. That's why it offers 24/7 support to all its customers. You can call or email at any time, and a support staff member will get back to you quickly. Obviously, Smart Financial doesn't handle the actual claims once you've chosen an insurance policy. Rather, that will be handled by the particular insurance provider that issues your policy. Still, it's nice to know that Smart Financial is there to walk you through the process of purchasing a policy.

Columbus, OH Office

118 E. Main Street, Suite 301 Columbus, OH 43215

Costa Mesa, CA Office:

1901 Newport Boulevard, Suite 300 Costa Mesa, CA 92627

Phone number:

855-214-2291

Email address

info@smartfinancial.com

Summary

Smart Financial is not just another home insurance provider network; it's the last one you'll ever need. Providing consumers with an efficient and smooth online portal, Smart Financial makes it a breeze to compare home insurance rates and offers in an instant. Get valuable information from the well-written blog posts, check up some how-to guides, and let Smart Financial find you the right home insurance policy for you today.

Sarah Badani
Written by
Sarah Badani
Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about Smart Financial
Poor • Reviews 7
on
Excellent
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Great
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Average
14%
Poor
14%
Bad
71%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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Marilynn Maravilla
2 years ago
Do your homework
Bought leads. All I can advise is be aware of the billing and keep track of the leads
Ch
Chris
2 years ago
The worst leads I have ever purchased
UPDATE: Unfortunately, even after giving them a second chance, we still couldn't get any traction. The information was bad and the billing was still questionable at best. We have cancelled and have no intention of ever going back. I had the worst closing ratio ever with this company. I attribute that in large part to a rep that really didn't know or care what was happening. Fast forward to, "Everybody deserves a second chance." I have a new rep that listens and things seem to be going better. If we can actually get some traction, I will update with a higher score. If not, at least we tried. The worst leads I have ever purchased. I was promised that the leads would be real-time requests and were high-intent customers. We couldn't get anybody on the phone, because all of the contact information was bad every time. When I spoke to my customer service rep, she started saying that it was probably the way we were handling the leads. I have been working leads for over 20 years, so that would be incorrect. We then switched to live-transfer. That was an even bigger mistake. Almost every customer they transferred to us was either dropped between the call transfer or just hung up when we answered. Again, my rep said it was our fault. Not only was our customer service rep extremely rude, but she was also very unreceptive to wanting to fix any problems. We finally cancelled.
Simon Harrington
9 months ago
Worse place I ever worked all the…
Worse place I ever worked all the customers for life insurance are calling about a gas card or stimulus check , the auto insurance are angry because smart financial promotes 39 dollar car insurance which can’t be found anywhere their false advertising an most of our customers say they fill their information out on experian very toxic workplace , they pretty much tell us to lie to customers an say whatever extension is available is the customer eta best match , they do t care about they employed or insurance agents just tranfers , they only give u good leads while your in training then after that your going to get cursed out all day , customers are going to tell u they never requested a call an that smart financial website is mis leading , they have no real database they their matching customers with this place is a Ponzi scheme wouldn’t recommend to no one but the FBI I thought the job was going to get raided working there it’s a very toxic environment
Luis Mendoza
10 months ago
Smartfinancial is the worst company…
Smartfinancial is the worst company that you can get "leads" from. They will lie to you and steal your money. On top of that if you complain about your rights, their managers will call you back and scream at you and will threat you. My recommendation is to stay away from these scammer company!
RM
Ronald Mestre
1 year ago
Swine Flu in full effect, they will leave you sick and out of money
If you are looking for a lead vendor that can help you get qualified leads SmartFinancial is not a credible option. Leads are not a good health issue, bad numbers wrong contact information. You would be better off door-knocking than accruing any of SmartFinancial leads.
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