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Branch Insurance Review

Find a customized quote easily

Reviews 1,763

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Ashlyn Jackson
Ashlyn Jackson
May. 31, 20214 min read

Branch Insurance summary

Having excellent home insurance is one aspect of home buying that you don’t want to overlook. Protecting your home against unexpected damages or risks should be a priority and having a home insurance lender that makes the process simple and affordable is invaluable. Branch insurance takes the guesswork out of the insurance process. With a quick quote process and customizable packages, Branch gives its customers control during each stage.

Pros

  • Fast and free quotes
  • Switch providers easily
  • Mobile app for 24/7 accessibility

Cons

  • Limited discounts available
  • Limited availability to certain states
  • No physical locations
Branch Insurance at a glance
4.2

Editorial score

Variety of coverage options

Covers most types of damage, loss, theft and personal property. Maximum payouts for personal property

4.0

Customizable rates and services

Customizable plans and rates

4.0

Online experience and customer support

Basic site with evening and weekend customer service available

3.0

Quote time

Under 2 minutes

5.0

Direct Insurer?

Yes, direct insurer

5.0

Best For?

While Branch insurance offers a wide array of coverage options for its customers, those who will benefit most from Branch’s services are those looking for savings and convenience. Branch gives its customers options on what coverage to add, when to bundle and an exceptional tool to easily switch providers. All of this can be done fast and free with the convenience of their online quote system that boasts providing a detailed quote with minimal information in as little as 30 seconds. 

What Coverage Includes

Home insurance with Branch is fully customizable and easy to change from the comfort of your home. Once you’ve answered the quote questions, Branch gives you a detailed customization list that lets you add or take away different types of coverage. These include:

  • Incremental coverage
  • Personal property
  • Liability limit
  • Other structures limit
  • Additional living expenses
  • Water Backup
  • Guest medical limit
  • Deductibles for Wind and Hail
  • Deductibles for other perils


Additional Coverage

Branch also offers additional coverage, such as auto insurance, jewelry insurance and umbrella coverage. Branch  lets you customize these policies as well and bundle more than one policy for added savings. Some of the additional coverage options for their auto policy include:

  • Limited liability (minimum, low, medium or high)
  • Bodily injury per person
  • Bodily injury per accident
  • Property damage
  • Uninsured motorist
  • Underinsured motorist

Application Process

The application process takes only a few minutes to fully complete and review. Customers can begin by applying for a quote which asks for your name and address. If the system requires more information it will prompt you with various questions pertaining to your home such as bathrooms, square footage, etc. 

Once you’ve answered the on screen questions you will then be given the option to review your policies, it is here that all of the customization happens. You pick which coverage to include and how much. With options of just home or auto as single policies or bundling for more savings. 

They also offer the pick a plan option which allows customers to choose between three coverage options: economy, standard and premium. Branch breaks down what each policy costs. The cost variation depends on your deductible, with the economy having the lowest charge but the highest deductible. You’re then given the option to purchase right from your portal.

Discounts

Branch insurance operates by selling direct, this allows them to keep costs low for all of its customers. To compliment their lower policy prices, Branch also offers additional discounts for bundling two or more policies. This can include their home, auto, renters or umbrella coverage policies. 

In addition, customers that partake in Branch’s Pledge program can earn discounts of 1% up to 5% on their coverage for as long as they are both customers.  

How Safe is it?

Backed by a top rating from the Better Business Bureau, Branch insurance has been an accredited business since 8/27/2019. 

According to the company, it gathers information about its users, but allows them to opt-out and decline, if they choose to. This information will be typically shared with the following entities:

  • Businesses that conduct actuarial or other research studies
  • Claims adjusters involved in your claim process
  • Insurance carriers that play a role in our insurance transaction with you
  • Vendors and third-party service providers

Claims & Customer Support

Accidents happen, and when they do, filing a claim with your insurance needs to be simple. Branch insurance provides you with a personalized claims guide that is with you from the start. Filing a claim can happen one of three ways; using the Branch app, going online or calling Branch support (833-427-2624).

The claims process happens in four easy steps. 

  1. File your claim
  2. Meet your personalized claims guise
  3. Your claims guide guides you through the process
  4. Once your claim is finalized your guide will inform you. 

Customer support is available in one of two ways. You can access by phone, calling (833)-427-2624 Mon-Fri 9am to 7pm EST. Or you could do a live chat through their online website to receive assistance. 

Summary

Customers who are looking for savings, and convenience will find that Branch insurance fits their needs and makes switching providers near seamless. With an easy to navigate online presence and a mobile app, Branch gives their customers control when it comes to getting the coverage they need. 

Ashlyn Jackson
Written byAshlyn Jackson

Ashlyn is a financial writer and civil engineer. She's on a mission to show others how to save and spend smarter through budgeting and good money habits. She also manages the blog dearyoungprofessional.com that focuses on personal finance. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Branch Insurance
Branch Insurance
ExcellentReviews 1,763

Trustpilot reviews

See what some costumers are saying about Branch Insurance
Branch Insurance
ExcellentReviews 1,763
on
Excellent
87%
Great
8%
Average
2%
Poor
1%
Bad
2%
  • author
    Jill Poser
    4 hours ago
    Jim was amazing!

    Jim was amazing!! Very helpful and knowledgeable. Thank you so much for a great price and amazing service! Sincerely, Jill Poser

    ...

  • author
    Dawn Collins
    11 hours ago
    Louis did an outstanding job

    Louis did an outstanding job! He answered all of my questions! He was very patient and helpful! He was super knowledgeable! This gave me a great experience and helped me make the decision to switch to branch!

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  • author
    Justin B
    14 hours ago
    Tom was very helpful

    Tom was very helpful, knowledgeable, and personable. Saved us a bunch of money! Thanks!

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  • author
    Kimberly
    a day ago
    Everyone that helped me was absolutely…

    Everyone that helped me was absolutely amazing Candace Lynn found me a great deal and I'm saving over $200 on my policy

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  • author
    Consumer
    Jul 02, 2022
    Very professional

    Very professional, friendly, and helpful!

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  • author
    Tami Johnson
    Jul 02, 2022
    Michelle Moss my Wonder Woman

    Hi my name is T.Johnson my representative was Michelle Moss. Finding the words for what she have done for me today is almost impossible. I was stressing because my prior insurance company had gone up on my insurance by $132.00 a month. Michelle took all of the stress away and she got me the best deal. Trust is everything and Michelle delivered. Thank you for having her on the Branch Team.

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  • author
    Brandon Komar
    Jul 02, 2022
    Excellent service

    Excellent service. Very good customer service.

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  • author
    Braden
    Jul 02, 2022
    Was easy to communicate with and very…

    Was easy to communicate with and very professional. Made the process of changing insurance companies for home and auto much easier and less stressful. Highly recommend.

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  • author
    Donna Glover
    Jul 01, 2022
    Agent Emily was very knowledgeable and…

    Agent Emily was very knowledgeable and so friendly. She helped us bundle our policies with better coverage and savings.

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  • author
    Danish Ali Banatwalla
    Jul 01, 2022
    Wrote my first review 10 days back

    Wrote my first review 10 days back, within a couple of hours someone from branch responded that my case will be brought to the attention of the concerned manager. Till date there is no movement and it will be a month now that i filed my claim. I would reiterate, dont get fooled my their low premium’s , pay $100 extra elsewhere, or else be prepared to be without a car for months if you ever meet with an accident

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  • author
    Zachary Calle
    Jul 01, 2022
    Karly Gray - Branch Insurance

    Karly was super nice, friendly and knowledgeable! She made our signup seem less and easy!

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  • author
    TED PERRY
    Jun 30, 2022
    Outstanding service and attention!

    WOW! What a pleasant time, who knew car insurance could make someone so happy. I dealt with Sandy, and she was outstanding all the way around! So polite and patient with me, extremely knowledgeable about the insurance, what it does and what its for. A joy to deal with as she made the whole process easy quick and fun. I wish I had this great customer service and pricing 20 years ago. Thanks again for helping me understand and save SOOO much money! i am beside myself right now. Branch and Sandy, what a winning combination.

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  • author
    Jim B
    Jun 30, 2022
    New Customer

    I called for a new quote which was given promptly. The coverage's exceeded my other carriers coverage. This was a no-brainer. Branch has low overhead much like my bank so we are not paying for non value added expenses. Very friendly service, willing to explain, committed to the customer! I'll be renewing in 6 months if the premium stays the same.

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  • author
    Adam Fahey
    Jun 30, 2022
    Erik was very friendly and helpful

    Erik was very friendly and helpful

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  • author
    Mark
    Jun 29, 2022
    Emily Smith really helped to lower my…

    Emily Smith really helped to lower my monthly insurance bill! She set me up with multiple policies and saved me upward of $800/month! Thanks again Emily!

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  • author
    Craig Clark
    Jun 29, 2022
    Shalanda was very informative and…

    Shalanda was very informative and helpful in the products you have to offer and saved me quite a bit of money. Although I was just looking for a quote, I made the decision to go with Branch on the spot because of the savings and Shalanda.

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  • author
    Elise Collins
    Jun 29, 2022
    Great prices and employees!

    My whole process of getting my insurance was very easy and very informative thanks to Emily! She helped me out and got me the best rates i’ve seen all day!

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  • author
    Delores Canez
    Jun 28, 2022
    Great experience combined my auto…

    Great experience combined my auto insurance with House insurance ,Amber Parra very helpful, nice and friendly agents too.

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  • author
    Evelin Gomez
    Jun 26, 2022
    One of a kind experience

    I had an amazing experience with switching over to Branch for my auto insurance. I was helped by Hayley and I wouldn’t have had it any other way. She was kind and connected with me on a personal level. She made sure I understood what I was signing up for, explained my policy in depth, and even taught me a few things about car insurance that I didn’t know before. She’s an angel ❣️ and deserves a raise! She even laughed at my sisters joke which made her day to know someone thought she was funny 😊

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  • author
    Drake D.
    Jun 25, 2022
    Candace was well knowledgeable and…

    Candace was well knowledgeable and helped me get to a good price so that icould get everything done

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  • author
    Tearrenee Thompson
    Jun 25, 2022
    After speaking with Anna I was very…

    After speaking with Anna I was very pleased with her service and not how knowledgeable she was she helped me a great deal thank you

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  • author
    Jerry
    Jun 25, 2022
    Christina was the most wonderful lady…

    Christina was the most wonderful lady ever I received the best treatment ever making a claim it’s was my first time doing something like that she walked me thru it stop by step was patient and very helpful in general it’s the best service I got from any insurance company they usually just want you off the phone already but not her she wanted me to make sure I understood everything and also Robert the guy that called me the next day to follow up wit my claim gave me the same amazing treatment he made me feel like I was talking to a friend very nice and also patient y’all have the best customer service team thank u again to both of y’all Christina and Robert y’all have a blessed rest of the year

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  • author
    Kari Lilly
    Jun 24, 2022
    Karly was great explaining different…

    Karly was great explaining different parts of the quote and very pleasant to work with. Along with the pricing, she was one of the reasons we switched to Branch.

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  • author
    Harley
    Jun 24, 2022
    Words cannot express my appreciation…

    Words cannot express my appreciation for your company and employees. You took care of my problem with great care and ease, especially Jim Cunningham. Thank you so much. I believe that Matt Williams will be contacting you for both home and auto as I have shared my pleasure with your company with him.

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  • author
    Jerome Bizor
    Jun 23, 2022
    I will say that I have been impress…

    I will say that I have been impress with your staff, from my agent that reached to me to my adjuster. Very professional and re assuring during a stressful time. These ladies/gents deserve raises. I will definitely continue to refer people to you all. A-1 service🙌🏽

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  • author
    Betty Armstrong
    Jun 23, 2022
    Very informative person.

    He called and I hung up by mistake. I called right back, they got him for me. He was as nice as would be. He explained everything. He got a quote for me after a few questions. He answered all my questions. It was a pleasure to talk to him. He was also very patient with me. Thank you Louis

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  • author
    sonnada smith
    Jun 22, 2022
    I would like to personally thank Ms

    I would like to personally thank Ms. Carmen today for her Awesome! customer service she has the most Genuine, Pleasant personality I had the opportunity to experience her excellent customer service she answered all of my questions and was very helpful,patient and also took time out to explain by detail the questions that I ask her about the policy and any other questions that I had for her thank you again.

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  • author
    RD
    Jun 22, 2022
    would advise switching to Branch

    Emily Smith was very helpful and offered options for both home and auto but did not try to push options on me. She explained them very well and accepted my choices. No games no hassle.

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  • author
    John Grantham
    Jun 20, 2022
    Kelly is one of the best sale agent

    Kelly is one of the best sale agent. She is very helpful and smart. Asked for her, she is also very nice.

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  • author
    Danish Ali Banatwalla
    Jun 20, 2022
    Dont get fooled by their low premiums

    Dont get fooled by their low premiums, you will realise what a big mistake you did if you ever meet with an accident like i did. Met with an accident on June 3rd 2022 it is June 20th today and I haven’t received any update from them. Their claim process is handled by Sedqwick, my adjuster just isn’t bothered, why would she be,i am the one paying $450 premium every month and am without a car for the last 15 days. When i call branch to make them aware of the situation, they have nothing to say and obviously even they dont care, all they offer to do is to connect you with the adjuster or the adjuster’s manger. They will conference you with them and just drop off, absolutely no ownership. The whole purpose of me reaching out to them was that the only response i got from my adjuster repeatedly for the last 10 days is ‘’ estimate is being written and vehicle's value is being calculated’’ Pay a $100 extra somewhere else, you will at least have peace of mind. Branch insurance is only good in case you get pulled over and have to show the cop that you have insurance. They have excellent customer service when you want to buy a policy and none when you have to file a claim

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  • author
    Kristy
    Jun 20, 2022
    Awesome and very helpful

    Awesome and very helpful

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  • author
    Greg
    Jun 17, 2022
    Emily was awesome provided me better…

    Emily was awesome provided me better coverage than I had with Progressive and lowered my deductible for less money! Emily you are the best and thanks again for you over the top service!

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  • author
    Sean
    Jun 17, 2022
    Very simple process to sign up and a…

    Very simple process to sign up and a very helpful staff to explain the process.

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  • author
    Trevor
    Jun 17, 2022
    Candace was a great help and answered…

    Candace was a great help and answered all my questions very quickly. One of the best people I have ever gotten to work with!

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  • author
    SB
    Jun 17, 2022
    Branch coverage offered us significant…

    Branch coverage offered us significant savings. They were very helpful and answered our questions promptly.

    ...

  • author
    Justin Cotner
    Jun 17, 2022
    Very friendly and informative

    Very friendly and informative. Will Definitely recommend

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  • author
    Breanna Lang
    Jun 16, 2022
    Erica was super helpful and made sure…

    Erica was super helpful and made sure that we got the best rate available that would meet our needs. She was super responsive.

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  • author
    Ashley Hill
    Jun 16, 2022
    New customer

    Kelly was extremely helpful and knowledgeable about the company. The process was simple and easy. With the cost of insurance increasing it feels great to find a company that cares more about the customer than the profit.

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  • author
    Joshua Woolridge
    Jun 16, 2022
    So far very impressed

    Kelly Hickman made this process very easy. I was overpaying for homeowners insurance through a military/veteran "friendly" company. I now have a much cheaper policy all while maintaining the levels of coverage that I had before. I am looking forward to having Branch on my team although you only hope you never need to use it.

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  • author
    Russell Elliott
    Jun 15, 2022
    Branch Insurance

    Cristina Fonseca was the BEST !! She explained everything in perfect detail. She was very nice to talk to and patient with an old man like me . I will recommend Christina highly !!!!

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  • author
    PAUL PRICE
    Jun 15, 2022
    Ez pz

    The experience was ex pz

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  • author
    Kevin Vest
    Jun 15, 2022
    Allison was fantastic

    Allison was fantastic. She was very knowledgeable and easy to get a hold of when I had a question. She made this process very easy and efficient.

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  • author
    Jan Jones
    Jun 15, 2022
    A very pleasant person to deal with

    A very pleasant person to deal with. Answered all my questions and got me a very nice price...nice to deal with someone that had my needs in mind.

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  • author
    ANN
    Jun 15, 2022
    Erica was very helpful

    Erica was very helpful. Answered all our questions. Did not try to pressure our decision in any way. Very much appreciated.

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  • author
    CHARLYNN BROWNING
    Jun 15, 2022
    Very easy to set up

    Very easy to set up, and can be entirely online. They will cancel your old insurance for you. Their prices are competitive, and flexible. I’m a new customer so can not speak to handling of claims.

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  • author
    R.Becky
    Jun 15, 2022
    Jamie Black was very polite

    Jamie Black was very polite, helpful, and made going over policy, billing, and setting up app very easy.

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  • author
    Ryan Combs
    Jun 14, 2022
    A True Professional

    Laura was very kind and knowledgeable. She is very down to earth and an absolute pleasure to work with. Highly recommend her!!

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  • author
    Menika Sellars
    Jun 14, 2022
    Very helpful and patient

    Very helpful and patient! Erika did a great job helping me personalize my coverage.

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  • author
    Prabakar
    Jun 14, 2022
    Fantastic experience

    Fantastic experience. Really loved the way they communicated on how to reduce your rates. Very helpful, prompt and courteous. Ability to understand and guide the customer. Providing the best rate and options on how to reduce based on the various discounts that can be applied. Also followed up on the needed things so that the customer could get the full and final view.

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  • author
    Sylvi
    Jun 13, 2022
    Branch has been awesome so far

    Branch has been awesome so far. Vetuan was our claims manager for our case, and he stayed incredibly patient while he walked me through the entire process and answered every single question I had (and I had many!). This has definitely been the best experience I've had working with an insurance company so far.

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  • author
    James Morant
    Jun 13, 2022
    Very professional Great personality…

    Very professional Great personality Very helpful 👍

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  • author
    Mahlet Kibreth
    Jun 13, 2022
    She was wonderful

    She was wonderful Understanding and gave me all the options on the coverage.

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  • author
    Amanda
    Jun 12, 2022
    Emily was very helpful and very…

    Emily was very helpful and very polite!!!

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  • author
    Brandon Rey
    Jun 11, 2022
    Did everything she was supposed to to…

    Did everything she was supposed to to and helped me soo much on lowering my car insurance

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  • author
    Lilyb
    Jun 11, 2022
    Great sales person but terrible software

    The rep I talked to, Nathan Wong was very nice, very knowledgeable, explained everything well, and helped me get the best home and auto coverage. 10/10 he's doing a great job. It's just the software that is very buggy and bad. I tried resetting my password with the link in my email, got an error, got locked out, had to call customer service, had to tell them my password over the phone (??) to reset it, and now there is no option to change my password in the app or website. My experience with Nathan was so good I've been recommending him, but I wouldn't recommend Branch overall because of the buggy and incomplete software.

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  • author
    Rigoberto Castro
    Jun 11, 2022
    Good customer service

    Nice customer service asked for a quote give one right away and was real upfront and made sure I was insured to the max

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  • author
    Ali
    Jun 11, 2022
    Cristina Fonseca was simply wonderful…

    Cristina Fonseca was simply wonderful at getting me set up and saving a bunch of money on Home and Auto Insurance. She patiently explained everything and stayed with me answering all my questions and guiding me as needed. She deserves a raise :) I just hope and pray that if/when I have a claim, that Branch will settle just as nicely and not give me a hard time.

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  • author
    Nick Keifer
    Jun 11, 2022
    Very friendly and helpful... Great job

    I was having trouble on line trying to sign up. Call Gary and he was very helpful and helped me complete the transaction. He was even able help get my actual cost lower than originally quoted

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  • author
    VITALIY FURSENKO
    Jun 10, 2022
    easy and pleasant process

    easy and pleasant process

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  • author
    Eric Marion
    Jun 10, 2022
    Agent Emily helped me out with my auto…

    I'm so glad that I chose Branch Insurance. The agent by the name of Emily Smith helped me out with my auto and home insurance. She did a great job. She helped me understand everything vividly. I wish there was more workers like her. Agent Smith did a terrific job helping me find the right prices that I can afford with the insurance policies. I'm glad that I chose Branch insurance.

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  • author
    Kylie
    Jun 09, 2022
    Very informative and saved me a ton of…

    Very informative and saved me a ton of money with the same coverage I had with my previous Insurance coverage

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  • author
    Vicki Powell
    Jun 09, 2022
    The agent was very knowledgeable and…

    The agent was very knowledgeable and patient with my questions. She went over all of the coverage and prices for my new home and auto coverage. Explained discounts that I could get if wanted. I was reluctant to go with a company I had never heard of, but I am very satisfied that I found the right home and auto insurance. I have been looking for a long time to change from the insurance I have been with for 45 years.

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  • author
    LARRY DAY
    Jun 09, 2022
    Application was easy to use to see what…

    Application was easy to use to see what kind of coverage I wanted. It's nice to see each coverage right in front of you before you decide.

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  • author
    Mike
    Jun 08, 2022
    Very helpful agent

    Laura was knowledgeable and not pushy at all. She was pleasant even after I answered the phone in a gruff tone. She had answers to every question. As I changed and compared coverages she continued to get me the most relevant information.

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  • author
    Tuan Ngo
    Jun 07, 2022
    Very helpful and answered all my…

    Very helpful and answered all my questions

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  • author
    Kashka Bateman
    Jun 07, 2022
    Great service!

    My Insurance agent, Devon Bronk, was very helpful, professional, and patient with me. She explained everything so that I understood what coverage that I was getting since I switched from Gieco. I really appreciate her and helping me to save almost $650!

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  • author
    Karen Johns
    Jun 07, 2022
    Karly Gray review

    Karly Gray was very efficient, polite, and pleasant both online and on the phone. This process could not have been easier and I am saving about $900 for home and auto insurance.

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  • author
    Shane
    Jun 06, 2022
    Erin was very helpful

    Erin was very helpful, provided me with a lot of information and saved me a lot of money. Thank you.

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  • author
    Janet Bartley
    Jun 06, 2022
    Erik Webb was amazing to work.

    Erik Webb was amazing to work with. He answered all my questions and helped me to feel comfortable about switching to Branch Insurance. His knowledge allowed me to get greater coverage for a lesser cost. He saved me a lot on both my Homeowner's and Auto Policies, which is truly helpful in these rough economic times. Thank you Erik for all of your help.

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  • author
    Emanuel Lewis
    Jun 04, 2022
    Vanna was a great help and very…

    Vanna was a great help and very knowledgeable

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  • author
    Nicholas De Pinto
    Jun 04, 2022
    Emily Smith was very helpful and…

    Emily Smith was very helpful and explained everything to me. She went through how the company started and walked me through the policy. She was very nice. Thank You

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  • author
    Nichole Joanne
    Jun 04, 2022
    It was fast and cheap!!

    It was fast and cheap!!! She deserves a raise!!!

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  • author
    Stephanie Burchinal
    Jun 03, 2022
    Excellent experience

    Excellent experience, saved a lot of money and made it very easy.

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  • author
    jeff cwidak
    Jun 03, 2022
    Louis is a great asset to your company

    Louis is a great asset to your company! He was very courteous understanding and helpful to this old man I'll try to send some business your way

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  • author
    Robert Pearson
    Jun 03, 2022
    Top Notch Customer Service

    Very helpful, excellent customer service. He sold me on Branch

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  • author
    Shawn S.
    Jun 03, 2022
    Awesome Agent!

    I'm a new customer as of today for both Home and Auto. The agent that I spoke with, Erik W. was awesome! Super nice, friendly, professional, and just plain nice to talk to. 1000% better than the cold robots at my last insurance company. I had to switch because my rates went up significantly at my last company with no reason and no faults on my own. I'm really hoping on my renewal with Branch next year it will be close to the same. If so, then they will have me as a customer for a VERY long time!

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  • author
    FRANKLIN MEJIA
    Jun 03, 2022
    I can believe the first time I saved a…

    I can believe the first time I saved a large thank you for you help talbes mi ingles no es perfecto pero con esta oportunidad estoy muy sastifecho

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  • author
    Michael Joyner
    Jun 03, 2022
    I got my insurance today with branch no…

    I got my insurance today with branch no hassle no wait! A plus the agent was very generous and considerate! You want the best you want Branch! Vanna was very helpful!

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  • author
    Bekah
    Jun 02, 2022
    Simple, Good Service, Better Prices

    Switching was simple, we got significantly better rates than our previous insurance (really--it's saving us a lot!), and the customer service experience was great. Karly was super helpful.

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  • author
    Chelsea Jones
    Jun 02, 2022
    Erik Webb was absolutely amazing

    Erik Webb was absolutely amazing! He took the time to break down each part of the homeowners insurance with me so I can compare to the other quotes I have received. He was patient and knowledgeable! I shared my link for branch with 4 people as soon as I got off the phone with him!

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  • author
    Sabrina Somers
    Jun 01, 2022
    Leticia rocks!

    Leticia rocks!

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  • author
    Christine Mongrain
    May 31, 2022
    Great service!

    Great service!

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  • author
    Dan Snoke
    May 30, 2022
    Brandon was Greattt!

    Brandon was polite, informative and a great listener! We had a great chat exchange while still taking care of business.

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  • author
    MICHAEL WILLIAMS
    May 27, 2022
    process was quick and easy thank you!

    process was quick and easy thank you!

    ...

  • author
    RANDY KUKLINSKI
    May 27, 2022
    It was super easy to switch

    It was super easy to switch, and the agent was great!

    ...

  • author
    Edgard
    May 27, 2022
    Emily was professional and detailed

    Emily was professional, and helpful with the process. I knew that my current policy was going to expire, so I shopped around. Emily was patient going over the numbers, and after her assistance in structuring our policies since we bundled, we went ahead and chose Branch insurance. Thank you!

    ...

  • author
    Bobby Roberson
    May 26, 2022
    Very good service and the rep was nice…

    Very good service and the rep was nice and very friendly.

    ...

  • author
    Nancy
    May 26, 2022
    I love Jamie

    I love Jamie. I filled out everything online, but called to ask a question. Boy, Am I glad I did. Jamie explained some things better and walked me thru stuff I thought I knew and saved me money! She was very knowledgable and so very nice. It was like sitting across the table from someone who cares. Thank you , Jamie.

    ...

  • author
    John Flight
    May 25, 2022
    Great and very helpful 👍

    Great and very helpful 👍

    ...

  • author
    Chandra Akasapu
    May 25, 2022
    Best in the market (Branch Ins Company & Jen)

    I had the opportunity to work with Jen Shimp, who to me is the best person to have known and worked with. Jen is very cordial, friendly, professional, informative, and the best at suggesting various options and coverages that go into a policy (Auto / Home / Renters). I am sure anybody would love to work and interact with Jen. I found Branch, as an insurance company, to be one of the best in the market, with various options to choose from and making it easy to switch and operate. Thank you Jen and Branch.

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  • author
    Laureto Benauro
    May 24, 2022
    Smooth process in getting my home…

    Smooth process in getting my home insurance. Will seriously think about bundling my auto in the next few months.

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  • author
    Danniel Mcfadden
    May 24, 2022
    Luis was great in working with my…

    Luis was great in working with my schedule as well as coverage for both policy’s . Thank you Danniel McFadden

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  • author
    Wylena Evans
    May 24, 2022
    Very kind an helpful referring u to a…

    Very kind an helpful referring u to a good friend

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  • author
    Jack Rabbit
    May 24, 2022
    I just started using this insurance

    I just started using this insurance. I'm from Texas and their headquarters are in Ohio. So I was reluctant to branch out and try something outside my area. Louis Quinones helped setup a policy. He was very professional and helpful. I hope to continue to do business with them for years to come.

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  • author
    Elixir
    May 23, 2022
    U the Man Erik!

    U the Man Erik!! Professional, save money & time. \m/

    ...

  • author
    Theresa Mcelhose
    May 23, 2022
    Fantastic rate!

    After being with AARP for years our rate continued to go up, Branch just beat them by 50 percent! I am Happy!

    ...

  • author
    THANH TRAN
    May 21, 2022
    Good Friendly Website

    Friendly Website

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  • author
    Mahesh Kumar
    May 21, 2022
    Good rates and excellent support

    Jim Savoca was very helpful and customized auto/home policies to suit my budget and family needs.

    ...

  • author
    Timothy F
    May 21, 2022
    Quick and easy sign-up

    Quick and easy sign-up. The lowest price I saw among other insurers.

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  • author
    Dawn Timmins
    May 21, 2022
    Laura was friendly

    Laura was friendly, informative, and very enthusiastic about the company.

    ...

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