Branch Insurance summary
- Fast and free quotes
- Switch providers easily
- Mobile app for 24/7 accessibility
- Limited discounts available
- Limited availability to certain states
- No physical locations
Variety of coverage options
Covers many forms of loss, theft and damage. Additional charges for personal property coverage
Customizable rates and services
Online experience and customer support
Basic site with evening and weekend customer service available
Under 2 minutes
Yes, direct insurer
While Branch insurance offers a wide array of coverage options for its customers, those who will benefit most from Branch’s services are those looking for savings and convenience. Branch gives its customers options on what coverage to add, when to bundle and an exceptional tool to easily switch providers. All of this can be done fast and free with the convenience of their online quote system that boasts providing a detailed quote with minimal information in as little as 30 seconds.
What Coverage Includes
Home insurance with Branch is fully customizable and easy to change from the comfort of your home. Once you’ve answered the quote questions, Branch gives you a detailed customization list that lets you add or take away different types of coverage. These include:
- Incremental coverage
- Personal property
- Liability limit
- Other structures limit
- Additional living expenses
- Water Backup
- Guest medical limit
- Deductibles for Wind and Hail
- Deductibles for other perils
Branch also offers additional coverage, such as auto insurance, jewelry insurance and umbrella coverage. Branch lets you customize these policies as well and bundle more than one policy for added savings. Some of the additional coverage options for their auto policy include:
- Limited liability (minimum, low, medium or high)
- Bodily injury per person
- Bodily injury per accident
- Property damage
- Uninsured motorist
- Underinsured motorist
The application process takes only a few minutes to fully complete and review. Customers can begin by applying for a quote which asks for your name and address. If the system requires more information it will prompt you with various questions pertaining to your home such as bathrooms, square footage, etc.
Once you’ve answered the on screen questions you will then be given the option to review your policies, it is here that all of the customization happens. You pick which coverage to include and how much. With options of just home or auto as single policies or bundling for more savings.
They also offer the pick a plan option which allows customers to choose between three coverage options: economy, standard and premium. Branch breaks down what each policy costs. The cost variation depends on your deductible, with the economy having the lowest charge but the highest deductible. You’re then given the option to purchase right from your portal.
Branch insurance operates by selling direct, this allows them to keep costs low for all of its customers. To compliment their lower policy prices, Branch also offers additional discounts for bundling two or more policies. This can include their home, auto, renters or umbrella coverage policies.
In addition, customers that partake in Branch’s Pledge program can earn discounts of 1% up to 5% on their coverage for as long as they are both customers.
How Safe is it?
Backed by a top rating from the Better Business Bureau, Branch insurance has been an accredited business since 8/27/2019.
According to the company, it gathers information about its users, but allows them to opt-out and decline, if they choose to. This information will be typically shared with the following entities:
- Businesses that conduct actuarial or other research studies
- Claims adjusters involved in your claim process
- Insurance carriers that play a role in our insurance transaction with you
- Vendors and third-party service providers
Claims & Customer Support
Accidents happen, and when they do, filing a claim with your insurance needs to be simple. Branch insurance provides you with a personalized claims guide that is with you from the start. Filing a claim can happen one of three ways; using the Branch app, going online or calling Branch support (833-427-2624).
The claims process happens in four easy steps.
- File your claim
- Meet your personalized claims guise
- Your claims guide guides you through the process
- Once your claim is finalized your guide will inform you.
Customer support is available in one of two ways. You can access by phone, calling (833)-427-2624 Mon-Fri 9am to 7pm EST. Or you could do a live chat through their online website to receive assistance.
Customers who are looking for savings, and convenience will find that Branch insurance fits their needs and makes switching providers near seamless. With an easy to navigate online presence and a mobile app, Branch gives their customers control when it comes to getting the coverage they need.