May. 31, 2021

2 min read

Assurance IQ, Inc. summary

Assurance is an online-only home insurer that harnesses the power of technology to help you get a policy that’s right for you. The platform runs an AI-powered algorithm that uses data about you and your home to deliver customized quotes. You can also get help choosing a policy thanks to free one-on-one consultation with insurance professionals. The entire process takes place online, which makes it easier to get a policy right away.

Pros

Get one-on-one help with choosing a policy
24/7 customer service

Cons

Must apply for a quote to get pricing
Online application not available in all states

Suitable For?

Assurance is a home insurer could be right for you if you want to apply online and get a policy for a home right away. In most states, you can get insurance quotes online in minutes and complete the purchase process without leaving the Assurance website. The company notes that it’s typically possible to get covered in less than 24 hours.

The company can also be a good choice if you need some help figuring out what policy is right for your home. Assurance offers free, unlimited access to insurance consultants when applying for a quote.

Assurance also offers savings if you bundle multiple types of insurance. So, you may be able to save money with this provider if you purchase a car or health insurance policy along with your home insurance policy.

Assurance IQ, Inc. View Rates

What Coverage Includes

Assurance offers a single home insurance plan that’s designed to cover all aspects of your home. The policy covers most damage to your property, liability protection, and temporary living expenses. Note that Assurance doesn’t provide much detail about exactly what’s included in it’s policy until you request a quote for your state.

Property damage
Temporary living expenses
Liability protection

Additional Coverage

Assurance offers additional coverage for your property and belongings in some states. Pricing for add-ons is by quote only. You’ll also need to speak with an insurance agent to get the appropriate rider for your insurance policy.

Application Process

Assurance is an online-first insurer that leverages technology to match you with a home insurance policy. The company has an in-house AI-powered algorithm that generates quotes based on data. The platform uses basic information about you, such as your age and credit score, as well as publicly available information about your home in order to offer policy options.

All you have to do is answer a few questions online about your address and credit score, and Assurance will generate a quote from that. If you’re happy with the quote, you can complete the process online - unlike other insurance providers, Assurance doesn’t force you to talk with an insurance agent.

That said, if you do want help determining what policy you need, Assurance offers it. You can call anytime to request a one-on-one consultation with an insurance agent and get advice about your home insurance quotes.

Once you’ve submitted the questionnaire, Assurance will display quotes for your policy options instantly. In many states, you can purchase online without having to talk to an agent. You can also call to find out more about your different quote options from an insurance consultant.

One thing to note is that online applications are not yet available in some states. If this is the case in your state, you will have to call an Assurance insurance agent in order to get a quote and purchase home insurance.

Discounts

Assurance offers a discount of up to 20% when you bundle your home insurance policy with an auto insurance policy. The exact discount will vary based on the auto policy you choose.

How Safe is it?

Assurance has an A+ rating from the Better Business Bureau. In addition, the company is a subsidiary of Prudential, one of the largest asset management firms in the US.

Assurance is transparent about what data it collects from you and why it needs that information. The website is secured with antivirus software and SSL encryption to keep your data safe.

Customer support

Assurance provides 24/7 customer support by phone and email. We found the company’s insurance agents to be very knowledgeable about the policies, although they couldn’t offer much detail on how the AI algorithm weighs different factors when generating quotes.

The company website doesn’t offer additional information about home insurance but it does include an FAQs section.

Phone: 844-334-1948

Email: contactus@assurance.com

Summary

Assurance is an online home insurance provider that takes the complexity out of getting a home insurance policy. The platform uses an AI algorithm that considers publicly available information about your home to deliver customized policy options. You can buy online in minutes without having to go through an insurance agent. If you’re not sure what you need, Assurance offers 24/7 customer support and free one-on-one consultations with insurance agents to ensure you’re getting the right quote for you.

Assurance IQ, Inc. View Rates

Written by

Michael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Trustpilot reviews

See what some costumers are saying about Assurance IQ, Inc.

Excellent

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Reviews 895

Excellent

90%

Great

Average

Bad

rita curles-ratcliff

3 days ago

Gay Glenn was a pleasure to speak with

Gay Glenn was a pleasure to speak with. She explained every aspect of the different life insurance policies until she was sure I totally understood what I wanted and what I needed. She was very friendly, I felt like I was speaking to a friend. I Am really happy with the policy I got and have told several people about it already.

francis raffa

3 days ago

Horrible Customer service

Horrible Customer service. An totally incompetent agent put me on hold without telling me why and then sent me to the message box of someone(whom I assumed was my claim adjustor). The agent would not identify herself and did not send me the adjustor's name. I had to call back and waisted 20 minutes trying to get a supervisor. Total disaster- can't wait to find out how my claim is adjusted.

lisa agnew

7 days ago

Great communication

Great communication. Information given was understandable and my questions were answered with knowledge of products.

customer

18 days ago

Jason was knowledgeable

Jason was knowledgeable, professional and compassionate. His knowledge was keen, his customer service excellent. Thank you.

charolette dilges

18 days ago

Jason Wilson was a very pleasant and…

Jason Wilson was a very pleasant and informative representative of the insurance policy I chose

customer margo d. davies

21 days ago

Gay Glenn helped me Very helpful and pleasant . She was a Godsend.

Gay Glenn helped me. She was wonderful. So kind and patient, answered all my questions. The information was just what I needed. She was the only one that seemed to care out of all the other companies I talked to. She was interested in what I needed not just selling me a policy. I want to thank her.

customer

23 days ago

great service

Great service agent was very helpful and got policy same day

customer

24 days ago

Agent was great on help with the whole…

Agent was great on help with the whole process

julieann siders-hall

a month ago

Steven Lippel

Your agent, Steven Lippel, was patient, thorough and extremely helpful. He made me fell comfortable with my decision and was very helpful guiding me through the application. I don't like doing things electronically, but he helped me all the way.

laurie duncan phillips

a month ago

Gay was very professional and pleasant

Gay was very professional and pleasant. She had great knowledge as well.

marlynn

a month ago

Lyn was great and was able to answer…

Lyn was great and was able to answer all of my questions.

john h. robinson

a month ago

Gay Glenn was extremely knowledgeable

Gay Glenn was extremely knowledgeable, well informed, and professionally mannered towards me. She left highly satisfied with the information I was trying to achieve. I highly recommend anyone needing information about insurance to get in touch with Gay Glenn.

paul kelley

a month ago

Very pleasant voice

Very pleasant voice, very helpful and easy to understand.

pamela heath

a month ago

Gave me the best price and also the…

Gave me the best price and also the representative explained everything thoroughly and was very nice and helpful.

keysessie

a month ago

The Truth

knowledge and sincere about what is been offered to you and the final acceptance truly is what you are looking for .

ronda stafford

a month ago

Steven Lippel was very knowledgeable…

Steven Lippel was very knowledgeable and helpful. He answered all my questions to my satisfaction.

ramiro patino

a month ago

To much important

I love this company insurance

bernadine bowens

a month ago

My Name is Bernadine Bowens I use to…

My Name is Bernadine Bowens I use to use experience is Notting new to me.i am 70year young thank for your time and have a wonderful day.in Jesus Name amen and

joye

2 months ago

Gay explained all information that I…

Gay explained all information that I requested in a way I could understand!

edward kent

2 months ago

Professional experience

Professional Knowledgeable Just a great all around experience Thank Y’all ❤️

miguel parada

2 months ago

Veary nice atencion

Verey smood on the phone...

debbie king

2 months ago

WONDERFUL.Ms. Gay really showed she cared about my well being and she took her time to explain things to me because I have a slow learner issue but and I'm on social security for it.

Ms. Gay, was very awesome such a wonderful lady she explained things to me she showed me she cared and she helped me the best way she could and I understand every way she told me and said she took her time and I really do appreciate that and she showed me that she's always going to be there for me and that means a lot two me. Ms. Gay is a very nice lady and you have a very good staff member in her.

andrea cameron

2 months ago

I had a great experience with Sean Long he does a very good job thank you so much and nice doing business with you

Sean was very helpful and did a great job I give him a 20 if I can but a 10 is excellent superb job thank you Sean Long

carolyn turner

2 months ago

Mr Steven was a pleasure to work with

Mr Steven was a pleasure to work with. He explained everything perfectly and was very patient.

abdur-rashid abdullah client

2 months ago

Tim Ahrens was very professional

Tim Ahrens was very professional, patient, and knowledgeable. Appreciated his willingness to make sure we obtained the best plan for my husband. Thank you, Danita

reg freeman

2 months ago

So far it’s been simple and easy to…

So far it’s been simple and easy to sign up just need to wait for some results find out if this is true or just another phony scam

mark mermelstein

2 months ago

Mr. CHRIS HALL

Mr. Hall was very professional and explained that it would be beneficial for me to change from Braven. Sincerely Mark Mermelstein Phone 848 997 8712 Address 275 Essex Road Apt 416 TINTON FALLS NJ 07753

dennis

2 months ago

I spoke with Gay a very kind and…

I spoke with Gay a very kind and professional like person on my policy she was thorough and thoughtful explaining every option available for me to make my decision would highly recommend toanyone wanting life insurance thanks for everything!!

pete

2 months ago

steven was great

great exp fair prices

gary thompson

2 months ago

Matter of perspective and ways to be sly and innocent?

Everything I'm writing keeps disappearing but will put my words somewhere. Honestly what I have to say is more personal and I'm angry. Probably took the whole situation out of context--personalized it--and put some paranoia with it. But will never use your insurance and will cancel what I have. My choice. Your company does have some good reviews but I follow my gut instinct. Maybe we can discuss issue some day. Or Life goes on and my Money goes elsewhere. Gary Thompson A Was going to give you a review on here. Honestly it's more personal and angry. So coul S i

customerdameon george

3 months ago

Agent her name is (Gay)..

sialiitu lutu jr

3 months ago

Just signing up was a breeze

Just signing up was a breeze. And The representative was awesome. I'm so glad I signed up. Thank you

jessica coffey

2 months ago

This company is awful!!

This company is awful!!! Me and my husband worked here for almost two years, I quit because of how disorganized, micromanaging and discouraging they had become they are scammers and BULLIES who use scare tactics and unobtainable numbers to keep you on your toes and constantly in fear of being fired. they have hands down been the most awful company I have been with. They changed the way numbers are calculated a few months ago and my husband (who had a 38-46% transfer rate the ENTIRE time he has worked there, and won numerous transfer and policy competitions because of how good his numbers used to be before they changed everything. All of us were constantly scared for our jobs after the change (when I left 80% of my team members had lower numbers then required after I asked around HOW is that an “obtainable” number when most of your team are not meeting the new KPI?).. he caught them miscalculating his numbers several times to the point where it was a whole few % off and he would get in trouble constantly for his numbers even though they failed to calculate it correctly. They fired him today for numbers a week after Christmas AFTER he just won another contest for having the MOST transfers in a day and got a 200$ bonus, guess they won’t have to pay that out now.. very convenient. And NO it was not the “outside contract” that made this job awful it was ASSURANCE! I worked for this company for almost two years and they could never take accountability for anything even when y’all fired people because YOUR system would mess up. Even now your not even taking accountability, figures.

joyce penn

3 months ago

Great service!

The agent, Gay, was intelligent about the product, she listened to me and my needs without my having to repeat myself, was patient and congenial.

k marple

3 months ago

Agent very helpful

carmen t

3 months ago

Knowledgeable and gave great options and advice, not pushy

Steven was GREAT! He explained everything thoroughly and in a way that, I think, anyone would understand. I loved that he wasn't trying to sell me insurance by all means possible. He listened to what I wanted and gave me options without being pushy. I will coming back to him for all of my family's life insurance needs.

sharon decamp

3 months ago

Very helpful and kind

vanessa benton

3 months ago

Helpful

Lots of information

thomas

3 months ago

Veive no idea what trust pilot is or does . And I'm sick of false hope , building others up for failure.

Very helpful. Informative. Looks like 2023 is gonna be a good positive year Staff is kind and help. Much appreciation!

robin l dew

4 months ago

Gay was very kind and very…

Gay was very kind and very knowledgeable. She was very understanding. She listened to what my needs were and what I wanted. She found me a policy that I could afford on a fixed income.

customer

4 months ago

Cameron DeRose-Barden is an exceptional…

Cameron DeRose-Barden is an exceptional agent, and answered all of my questions thoroughly.

tabby

4 months ago

My agent Shawn Long

My agent Shawn Long, was amazing and fun to talk with. 💯

jenna m montes-machorro

4 months ago

Respect and very helpful when explaining things to me that I was able to understand

My agent was very helpful in explaining everything to me and was very respectful as well

linda wiebe

4 months ago

Up lifting.

Shawn Long was very informative. He searched for a plan to fit my budget. He was kind and lighthearted, which is something we need more of. He found a policy that will work for me.

customer

4 months ago

Cameron was very polite courteous and…

Cameron was very polite courteous and knowledgeable

don leaman

4 months ago

Shawn Long walked me through coverages

Shawn Long walked me through coverages, costs and options. Very helpful and very thorough.

customer

5 months ago

Nice good people

velma maguire stomer

5 months ago

Outstanding

Dimitri was extremely patient, pleasant and simply put outstanding!!

tammy harris-lodrago client

6 months ago

Tim was amazing

Tim was amazing! He was kind, friendly and walked me through the process without taking a ton of time. Highly recommend!

debra perkins

6 months ago

Gay was very helpful during this time

Gay was very helpful during this time. I needed insurance and she explained everything so I could understand.

charles w. ross,jr

7 months ago

Agent was excellent giving me…

Agent was excellent giving me information on my policy. Very pleasant and answered all my questions. Very happy to be associated with this agent.

malinda

7 months ago

Gay Glen was wonderful to work with and…

Gay Glen was wonderful to work with and very knowledgeable! She helped me through the entire process. I would recommend her to everyone!

dennis l hancock

7 months ago

easy to deal with

very informative not pushy,very easy to deal with

dennis little client

7 months ago

Tim was very knowledgeable about my…

Tim was very knowledgeable about my insurance needs I was asking about. It was a pleasure to work with him

shannon kay

7 months ago

Gay Glenn is absolutely fabulous

Gay Glenn is absolutely fabulous. She was kind, patient, and so helpful. I enjoyed our conversation so much I was almost sad to get off the phone with her. I really appreciate her time and kindness.

customer

7 months ago

This was probably the easiest thing to…

This was probably the easiest thing to do. My agent Gay Glenn was phenomenal with helping me to understand what I am purchasing. And the application process is simple. Highly recommend Prudential.

tamie cyrus

8 months ago

You gave me quick and easy results!!

You gave me quick and easy results!!! Thank you!!!!

shannon bailey-johnson client

8 months ago

Tim Aherns was awesome!

Tim Aherns was awesome. Connected with me as someone who understands my needs and helped me through the long process. Excited that I will be working with him for many years. Thank you Tim!!!!!

joan randazzo

9 months ago

Great Dr

Great Dr. And PA's

jneodawn

9 months ago

Amazing service

Amazing service. I was doing a search online for life insurance and was quickly connected to a live professional broker. She was able to collect some info, do a vast search for me & get me an approval on a solid policy w/ Prudential. She also answered several of the questions that I had and helped me understand the different types of coverages. I've since referred her to some friends who were super content w/ her professionalism and their policies as well. Highly recommend.

customer

9 months ago

Gay Glenn was very helpful and made the…

Gay Glenn was very helpful and made the process very easy.

loretta starks

9 months ago

Loving Jesus

frederick frazier

9 months ago

You did not get any answers to me so…

You did not get any answers to me so it's not Good at all it seems like you're just looking for people's information for your own needs

christine navarro

9 months ago

Excellent feed back

Excellent feed back. Quick answers if needed

jane ryan

9 months ago

I was not able to find my own PCP…

I was not able to find my own PCP however I have hopes of being able to sign up.

tabatha striggles

9 months ago

Miss gay Glenn very nice and helpful…

Miss gay Glenn very nice and helpful courteous extremely thanks to her

judith woodruff

10 months ago

I'm just filling out the application

I'm just filling out the application. I haven't talked with anyone yet. I'm hoping that I qualify for this. Sounds like a great deal.

clara evans

10 months ago

Dr. Elder

Dr. Elder is favorite Dr.. He is always polite and caring. I don't want to see any other doctor. Clara Evans

allison banks

10 months ago

Thanks Tim for being patient and…

Thanks Tim for being patient and working with me through this process you are very patient and good at what you do Assurance should be proud to have you on their team.you was polite and very helpful and informative about the insurance your company carries. Thank you Tim for calling back helping me make a life time decision for me and my children.

linda haddock

10 months ago

LindaHaddock It was a good experience and I would do…

It was a good experience and I would do this any time

j worth

10 months ago

I asked y'all answered.....y'all asked…

I asked y'all answered.....y'all asked I learned. Got the coverages I was looking for with an affordable payment. I'm no spring chicken but rates for my budget. Thank you

alexis teague

a year ago

AVOID Assurance. It's a scam

So this company apparently gets at least half of their leads from things like ads for entries (where you have to complete a quote to get the entries) because I vaguely remember going halfway through one before I realized it was bogus. This was MONTHS ago. I just got a call from a woman named Erika, who I've already spoken to, and rejected TWICE in the past 2 weeks, and I was TRYING to explain I have a combo home and auto through a different carrier already and was only paying $60/month with them. Before I could even FINISH she hung up on me. Again. Don't even try with these people. They're marked as spam anyways.

alivn higginbottom

a year ago

Good

It's good help for elderly people I thank God for them for I know not what I would do

stephanie brown

a year ago

Wonderful

It was great a

lydia lucas

a year ago

I was saying if you contact my…pharmacist at Giant eagle on Green garden road in aliquippa Pennsylvania 15001 they can give you all the information you need about my medication and my doctors thank yo

I was saying if you contact my pharmacist at Giant eagle in aliquippa Pennsylvania 15001 they have a list of all my medications and what doctor will out what I cannot tell you that but they will they have all the information that you need about my health and about I'm feeling and my eyesight is real bad I have cataracts in my eyes so I really is putting down what I can see so I like to thank you for being patient with me but I want need to know if I qualify I want to qualify but if I can't if I don't I understand thank you anyway God bless you and stay healthy

virgenmina santell

a year ago

La poca atención no me ayudan como yo…

La poca atención no me ayudan como yo desearía tengo muchas problemas de salud, gracias

milton harris

a year ago

I was being treated for grout,but had…

I was being treated for grout,but had slow blood circulation.end up losing my leg.

oliberto velazquez

a year ago

Me estoy agradesido por esta alluda..mi…

Me estoy agradesido por esta alluda..mi nonbre oliberto elazquez

customercarlos a martinez

a year ago

GREAT SERVICE

THE SERVICE AGENT WAS VERY PROFESSIONAL, COURTEOUS, UNDERSTANDING AND PATIENT. SHE GAVE ME ALL THE INFORMATION I NEEDED TO CHOOSE THE RIGHT COVERAGE.

ron toye

a year ago

I was harassed by this company after…

I was harassed by this company after explaining to 5 different people that I was not the person they were looking for and to put my number on the do not call list. I am filing a complaint with FCC today and the BBB. I had no less than 30 calls to my phone in 1 day. Absolutely ridiculous. Do not use this company for anything they do.

geneva croom

a year ago

Everything was good 👍

darneta winstead

a year ago

Don't have a experience with that I…

Don't have a experience with that I just wanted to check on it to see if I can get it to.

customer

a year ago

Tim was a pleasuretoo work with

Tim was a pleasure.too work with. Made it easy and a pleasure too talk too.

nina sheppard

a year ago

Gay was so enjoyable about how he…

Gay was so enjoyable about how he presented all the important information, "He is a keeper!"

tim ma curdy

a year ago

NOTHING HAPPENED / Thanks for wasting…

NOTHING HAPPENED / Thanks for wasting my time for ( nothing at ALL).

todd guffey

a year ago

I did not hear what the man said please…

I did not hear what the man said please call me back

carolyn ray

a year ago

Nothing happened

ruth dixon

a year ago

Thank you for excellent healthcare…

Thank you for excellent healthcare thanks for helping people like me and may God bless you guys I hope this is not a scam I hope you all continue to help people I just have us coming on giving that information and you don't do what you say because people like me need to help thank you so much and may God bless you.

steven tomaszewski

a year ago

My Insurance advisor

My Insurance advisor, Tim Ahearns really took his time and explained in full detail all the costs, coverage and paperwork to be filled out. I have been in sales my whole life and will recommend Tim to anyone looking for a person they can trust in the market. Schaumburg, Il.

leslie jensen lester

a year ago

I knew this was just the way of…

I knew this was just the way of building your hopes up I’m done with these ads you should be too.People out there looking for a little bit of hope maybe something positive and you had the audacity to shatter that how do you sleep at night may God take mercy on your soul

customer

a year ago

My experience with Gay Glenn was…

My experience with Gay Glenn was excellent she explain all the details I can understood English is my second language Thank you

fort worth oap

a year ago

This company is so desperate that they…

This company is so desperate that they are harvesting names and addresses from state vehicle registration records. Today, they sent junk mail to my home, and I have filed a complaint against them. I consider this method of obtaining people's names and addresses and this sort of contact to be beneath contempt. I do not recommend any company that operates in this manner. This constitutes both an invasion of my privacy; harassment; and, making me vulnerable to identity theft should the junk mail with my correct spelt name fall into the hands of criminals. This is not only an outdated method of marketing, it is also dangerous.

cj wellman

a year ago

Do not use it Have another Company

customer

a year ago

Friendly

Very friendly and seemed as though the coverage we are needing is important to them as well.

robert l eckert

a year ago

What happened

nancie ziemer

a year ago

What a waste of my time

Do u think all people over 65 are stupid? Well, this old broad isn't. I was filling out your Questionnaire to see if I qualified the "stimulus" that doesn't exist apparently. Next thing I know you are trying to sell me insurance. I have a name for u, but I can't use it here. Just like the "flex card" that doesn't exist. I'm turning u into the Insurane commission in oklahoma with ur entire website. I have United Healthcare and I can't believe they would be a part of this shameful way u try to trick old people into changing ins companies with the ruse of a "Stimulus" that u know doesn't exist. How the heck do u people sleep at night. You're ruthless, insulting and just flat ba--tards. Do u treat ur mother and father this way? What nice people u are! Get ready Oklahoma Insurace Commission here I come. With all my evidence. This is going to be fun! I love to play u people at ur own game. Every last one of u is shameless and OUGHT TO BE ASHAMED OF YOURSELVES. Sleep well tonight I know I will- I have an appointment with the Oklahoma Insurane Commissioner bright and early tomorrow morning Have a nice day u as-hol-s.

dyana bolt

a year ago

The agent who was helping me was having…

The agent who was helping me was having trouble finding a plan she thought i deserved. So she asked another agent to help me. My experience was awesome. Found the perfect plan.

herbert noesner

a year ago

Not interested right now

bradley musgrove

a year ago

Lied

Lied about 29$ tmobile screen repair. Will ship a replacement for a. Couple hundred.

customer

a year ago

Very clear explanation and good…

Very clear explanation and good customer service❤️

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